ORAL COMMUNICATION

BY- SNEHA BORADE (FY BBA)

WHAT IS ORAL COMMUNICATION?
• ORAL COMMUNICATION IS
THE PROCESS OF EXPRESSING
INFORMATION OR IDEAS BY
WORD OF MOUTH.

• IT INCLUDES INDIVIDUALS
COVERSING WITH
EACHOTHER, BE IT DIRECT
CONVERSATION OR
TELEPHONIC CONVERSATION.

• SPEECHES, PRESENTATIONS,
DISCUSSIONS ARE ALL FORMS
OF ORAL COMMUNICATION.
TYPES OF ORAL COMMUNICATION
• FACE TO FACE
• VIDEO
CONFERENCING
• TELEPHONE
• ACTIVE-PASSIVE
COMMUNICATION
• INTERVIEWS
• GROUP DISCUSSION
• PRESENTATION
• GRAPEVINE
 IMPORTANCE
• IN A PROFESSIONAL SETTING EFFECTIVE
ORAL COMMUNICATION IS IMPORTANT
BECAUSE IT IS BUILT ON TRANSPARENCY,
UNDERSTANDING AND TRUST.
• YOUR ORAL COMMUNICATION SKILLS CAN
BOOST MORALE, ENCOURAGE IMPROVED
PERFORMANCE AND PROMOTE TEAMWORK.
 ADVANTAGES
• IT SAVES TIME BY LETTING YOU CONVEY YOUR
MESSAGE DIRECTLY TO THE OTHER PERSON
AND GETTING THE RESPONSE IMMEDIATELY.
• IT’S THE MOST SECURE FORM OF
COMMUNICATION FOR CRITICAL ISSUES AND
IMPORTANT INFORMATION.
• IT HELPS TO RESOLVE CONFLICTS WITH FACE-
TO-FACE COMMUNICATION.
• IT’S A MORE TRANSPARENT FORM OF
COMMUNICATION AS IT LETS YOU GAUGE
HOW OTHERS REACT TO YOUR WORDS.
• IT NOT ONLY SAVES OUR TIME BUT ALSO
SAVES MONEY AND EFFORTS.
 DISADVANTAGES
• RELYING ONLY ON ORAL COMMUNICATION MAY NOT
BE SUFFICIENT AS BUSINESS COMMUNICATION IS
FORMAL AND VERY ORGANISED.
• ORAL COMMUNICATION IS LESS AUTHENTIC THEN
WRITTEN COMMUNICATION AS THEY ARE INFORMAL
AND NOT AS ORGANISED AS WRITTEN
COMMUNICATION.
• ORAL COMMUNICATIONS ARE NOT EASY TO
MAINTAIN AND THUS THEY ARE UNSTEADY.
• IT REQUIRES ATTENTIVENESS AND GREAT
RECEPTIVITY ON PART OF THE RECEIVERS.
• ORAL COMMUNICATION (SPEECHES) IS NOT
FREQUENTLY USED AS LEGAL RECORDS EXCEPT IN
INVESTIGATION WORK.
PRINCIPLES
• WELL PLANNED
• PLAYER PRONUNCIATION
• BREVITY
• PRECISION
• NATURAL VOICE
• LOGICAL SEQUENCE
• SUITABLE WORDS
• COURTEOUS
• ATTRACTIVE PRESENTATION
• AVOIDING EMOTIONS
• EMPHASIS
• CONTROLLING GESTICULATION
THANK YOU