Introduction to

Business Letters
 Why we Write Letters?

Where there is an interactive task

within the program it cannot be
completed on screen. It is suggested
that a printed copy be made.
 What is Business Letters?

A business letter is usually a letter from

one company to another or between such
organizations and their customers, clients
and other external parties. The overall style
of letter depends on the relationship
between parties concerned.
 Seven C’s of Business Letter

Completeness

Conciseness
Clarity

Correctness

Consideration
Courtesy
Concreteness
 KINDS OF BUSINESS LETTERS

1.Sales Letters
2.Attention Letters

3.Introduction of new
product.
4.Encouraging Action
• S t r a t e g i e s F o r Wr i t i n g A n E f f e c t i v e
Letters

State the main business.

Purpose or subject matter right
away.
Keep the paragraph short.
Provide topic indicator.
Place important info
strategically.