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WORKFORCE SOLUTIONS

FOR
BSH HOUSEHOLD
APPLIANCES

CORPORATE DECK Building Partnerships, Creating Value

www.innov.in www.firstmeridian.c
om
The World of FirstMeridian
Our
Investors

We are an HR investment platform formed


by world-renowned investors with the FirstMeridian
objective to help organizations and talented Companies
individuals achieve their objectives and
aspirations.
FirstMeridian
We bring along an unparalleled experience Brands
in HR Solutions and combine them with
the best-in-class Technology to offer end-
to-end Human Resources solutions and
transform people processes.

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FirstMeridian – Highlights

108,000+ 50,000+ 150+


Associates Payrolled People Hired Skills Hired with Global
Each Month Each Year Talent Outreach

1,100+ 500+ 15+


Pin Codes Clients Spread Industry Sectors
Covered for Across India Serviced
Deployment

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OUR BRANCHES/DELIVERY CENTRES
REGION-WISE BREAK-UP

Handled Agra
Jalandha through Dehradu
Chandiga New Luckno n Meerut
r Chandigarh Ludhiana
Jamm rh branch Jaipu Delhi w
u
J&K
Gurgaon Zirakpur
Haryana Punjab Himachal
r
Rajasthan
Noida
NCR
Varanasi
UP East
Rudrapur
UP West 50+
Delivery Centres
Across India
W Bengal Kolkata, Siliguri
Ahmedabad, Baroda, Halol, Gujarat
Mundra, Pipavav, Rajkot, Surat, NESA
Handled through
Vagra, Vapi Guwahati
MH & Assam
branch
Mumbai, Aurangabad, Goa
Guwahati
Nagpur, Pune, Goa Odisha
Bhopal, Indore, MPCG
Bhubanesh
Raipur Bihar
war Patna, 1100
Andhra Tamil Nadu Kerala Karnataka
Ranchi +
Deployme
Hyderab Chennai Cochin Bengalur nt
ad Vizag Coimbator Visakhapatn u
Locations
e Madurai am
Salem
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OUR SERVICE OFFERINGS

GENERAL PROFESSIONAL STAFFING PERM RECRUITMENT


STAFFING IT, Auto & Engg. Pharma, BFSI, E- Search & Selection RPO, Vendor
Contract Staffing, Sourcing & Commerce on Premise, Project Hiring
Deployment, Semi-Managed Workforce
Solutions, Facility
Management, Retail Marketing

MANAGED HR TECH & AUTOMATION


SERVICES Mobile Attendance & Employee Self-Service, Sales
HR-Based, SLA-Driven Outsourcing of Force
Specific Automation Tools, Mobile Microlearning Platform
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Business Processes
OUR KEY CLIENTS (1 of 2)
Media &
Infrastructure Agro & Chemicals Pharma Telecom Others
Entertainment

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OUR KEY CLIENTS (2 of 2)
Consumer Consumer E-
BFSI FMCG Industrials
Durables Commerce
Electronic & Logistics
s

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TOP 10 CLIENTS
BASED ON ASSOCIATE HEAD
COUNT

26,900+ 10,000+ 6,000+ 6,000+ 6,000+


Associates Associates Associates Associates Associates

5,000+ 5,000+ 3,000+ 2,000+ 1,400+


Associates Associates Associates Associates Associates

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OUR BUSINESS PARTNERS

STATUTORY COMPLIANCE INTERNAL


AUDITOR PARTNER AUDITOR

BANKER INSURANCE
S PARTNERS

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WORKFORCE SOLUTIONS
TECH-ENABLED DELIVERY ENGINE

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OUR KEY RESPONSIBILITIES
HR AUTOMATION OF THE COMPLETE EMPLOYEE LIFE CYCLE

Recruitment Digi-Onboarding Attendance Payroll & Accounting Compliance


– Manpower Requisitioning – Digital Onboarding & – Daily Attendance Mgt. – Payroll & Salary – PF, ESIC, Insurance -
– Sourcing, Screening & Documentation (Geo-Tagged) Processing Registration &
Profiling – KYC Verification – PJP Adherence & – Expense Claims & Tracking
– Interview Scheduling, – Background Deviance Incentives – Compliance Reports
Shortlisting and Verification* – Daily Ops – Tax Calculation &
Selection – Induction Kit - Management – Records
– Pre-Offer LOI/Offer Letter, Shuffling, PJP, Notice – Account
Documentation Policies, etc. – TL Workings & Management
– Offer Generation & Reportings
Release – Mileage Tracking

Exit Others Reporting Client Servicing Associate


– Resignation Form and – Employee Engagement – Daily Sales Analysis – Induction Performance
Approval – Employee Data Mgt. – Online Reporting Adherence – Client Helpdesk Mgt.
– Separation from – Asset Management – Daily/Weekly/Monthly & – Invoice Submission & – KPI & Goal/Target
System – Attrition Check, ADHOC Reports Tracking setting
– Full & Final Replacements & – Attrition Analysis
– Performance Scoring
Settlement Rehiring – PJP Deviance Reports – Performance Reports
– L&D initiatives with – Team Performance – Training Module
RapL
Mobile Microlearning
App*

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TECH-DRIVEN BUSINESS PROCESS
Recruitment (Demand,
Sourcing, Offer,
Onboarding) Operations/
Sales, Marketing &
Contracting Resource
Recruiter App Backend for Staffing ATS for Perm
Hiring Management
Sales Attendance Module Mobile Attendance,
CRM Digi-Onboarding &
Employee Self-
Service

Sales Force
Automation
Suite
2
4
/
7
A
s
s
o
c
i
a
Payroll & Employee Self-Service
t
e
Billing (Internal) Response, Client
Compliance & Support and
Accounting Payroll Engine integrated Issue Resolution
Software with DigiOne
Reporting HRIS & Bot-Based LMS
Employee Query Platform
Compliance Module BI Reporting Engagement Resolution
Engine
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ASSOCIATE ENGAGEMENT

“ We believe that our Associates are our brand ambassadors. When we focus on

delivering happiness to our associates, we automatically deliver customer
delight!

Simplified App-Based Associate Response with Toll- Training & Mentoring


Paperless Onboarding & KYC Free Hotline , WhatsApp & SMS for Associate
Process Alerts Development

Salary Advance Open House & Personal Connects 100% Statutory &
Option with Associates to Instil a Sense of Regulatory
Belonging Compliance
Immediate Query Resolution Employee Self Service via Mobile Insurance, Mediclaim,
under App Welfare Events
our “Then & There” philosophy

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SOURCING CAPABILITIES
SOURCING CAPABILITIES
Team Capability
 450+ Member Strong Recruiter
Team
 4+ Years of Avg. Work Exp
 80+ Member Strong
Account Management
Field Recruitment Job Portals Marketing Initiatives Team
Public places, Industrial Areas, Naukri, Monster, Pamphlets, Newspaper ads, Road  Multi-Tiered Sourcing –
Commercial Complexes, Timesjobs, Quikr, Shows, Job Fairs, Banners, Centralised, Branch &
etc. etc. Standees, Posters Delivery Capability
Offshore
 PAN-India Deployment in
1100+ Locations
 3-10 Days TAT
 Servicing 12+ Sectors
 10,000+ Offers Released
Networking Channels Internal Database Other Channels Monthly
Candidate Referencing, Freelancers, 10+ Lakh Profiles on Campus Hiring, Direct  Hiring for 150+ skills
Govt. Agencies, Training Institutes, Internal Database Apply  Strong Penetration into TIER II
etc. and Headhunting & TIER III Cities & Rural Areas

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SOURCING ALLIANCE ECOSYSTEM

FIELD
INTERNA RECRUITME
L NT JOB PORTALS NETWORKIN
DATABAS SSC G CHANNELS
E

CII
DGT CORPORAT
MSDE
NSDC SOURCING STATE MCC
E
TRAINING NSDC SKILL _______
AICTE
PARTNERS
ALLIANCE FICCI
CSR
DGVT MISSION
CONNECT
ASSOCHAM
DIPP

WALKINS &
MARKETING INDUSTRIAL
DIRECT
INITIATIVES CLUSTER
APPLY
ITI
Institutes

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TECHNOLOGY SERVICES
MOBILE-ENABLED TECHNOLOGY SOLUTIONS

www.firstmeridian.com www.innov.in
DIGI-ONBOARDING
WITH FIRSTMERIDIAN
DIGITRAC

Easy Signup on DigiTrac with Log in with mobile no. & OTP
Aadhaar upload and OTP Validation and proceed to Digi-onboarding

Speedy, digital onboarding process Capture details on associate’s Family,


Education, Work History, EPF,
ESIC, Bank Account & complete
the KYC
Simple UI; no dependency on
recruiters or HR to help
associates complete their Eliminate tedious paperwork and
onboarding process recordkeeping; centralized data
flow

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DIGI-ONBOARDING SCREENSHOTS
Completed Document Upload for My Letters – LOI &
Employee Profile KYC Documents Offer Letter Employee ID Card
Digi-Onboarding

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DIGITRAC – MOBILE APP
MOBILE ATTENDANCE, DIGI-ONBOARDING & EMPLOYEE SELF-
SERVICE

MOBILE ATTENDANCE Completely


Paperless
 Premise Based (Geo-Tagged)
 Attendance from Anywhere Managed by
 Attendance, Timesheets & Innov
Regularisation
 Leave History Regularised
dataflow
EMPLOYEE SELF-SERVICE
All Employee data in one
place
 Paperless Onboarding & KYC
 LOI & Offer Letter
Stand-Alone
 Payslips & Form 16
Service
 PF/ESIC Slips
 Mileage Tracking & Interactive,
Reimbursements Engaging, User-
Friendly
 Client Policies & Training Module
 Resignation
 Helpdesk
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OTHER MODULES – DIGITRAC
Payslips Compliance Docs Helpdesk Training Module Company Policies

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DIGIONE – CLIENT DASHBOARD

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RapL – MICROLEARNING SOLUTIONS
THE TECHNOLOGY, CONTENT SERVICES AND EXECUTION SUPPORT, TO ENSURE SUCCESS

MICROLEARNING APP CONTENT SERVICES EXECUTION & SUPPORT


 Notification based app with bite-  Ready-to-use scenarios – from  Single POC from RapL to offer
sized learning – reinforced and product knowledge & sales support for monitoring employees,
adapted to each employee techniques to SOPs and safety & highlighting issues, updating
 Online library with job aids – compliance databases and creating monthly
ready reckoner on the job  Rapid custom content development presentations with analytics and
for scenarios that are unique to your dashboards
 Gamification mechanics to
encourage organisation
and motivate learners

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HIGHLIGHTS

60,000+ From 60% to


Employees 90%
use RapL every week Improved knowledge in 4
100,000+ Scenarios weeks
95%
attempted every day across Employees
23
report increased knowledge
languages
retention
3 Minutes 7. on Play
spent on RapL every day Store
during work breaks or before 8. on
work Appstore

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COMPLIANCE EXPERT
Ensuring all our clients are on the right side of the
law

100K ₹ 100+
Handling compliances of
100,000+ associates Cr. Contrac Labour
Welfare
annually Annual PF contribution t
across 1100+ locations &
Labour Handling
Licenses
9 Years ₹ 50+
IR Issues
ESIC
of digital & physical data
archiving Cr. PT PF
Annual ESIC
contribution

API Integration with client systems for centrally managing


compliances and ensuring timely and accurate documentation for
compliance

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CASE STUDIES
WHY US?

www.firstmeridian.com www.innov.in
Enabled Large Volume Transfer of
Associates
for India’s Leading Home Appliances Group
PROBLEM STATEMENT
! The client was looking to consolidate their associates under the payroll
of several regional vendors and transfer them to a national partner
1. Taking care of Compliance
CASE STUDY 1 2. Having Strong Sourcing Support
3. Manage the associates lifecycle at a PAN-India level

OUR JOURNEY WITH THE CLIENT


• Preferred PAN-India sourcing partner since 2013
• Building the brand’s Retail & Field Workforce for its various divisions,
like
Refrigerator, Air Conditioners, Cookware and Kitchen Appliances
• Managing the complete employee life cycle with all compliances

KEY ACHIEVEMENTS
• Enabled 1200 + transfers within 28 days of signing the agreement
• Time taken for digital onboarding of each associate - 15-18
minutes
• Sophisticated their earlier complex process by being a one shop
tech solution provider

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Sales Staff Provider for a leading electronic appliances
brand

! PROBLEM STATEMENT
The client was l seeking an agency for managing the SECs at
their store locations PAN India

OUR JOURNEY WITH THE CLIENT


• Deployed an implant at client location, dedicated
customer service team at Headquarters and mobilized
teams across branches
• Utilized our vast network of Innov Business Associates
(IBAs), field sourcing teams, and internal database to
manage attrition and retention of associates
CASE STUDY 2 • Implemented paperless onboarding

KEY ACHIEVEMENTS
• Effectively managed all 1500+ associates MOM
• Achieved more than 60% fill rate within 45 days and
scaled the account 10x within the following 6
months
• 92 % retention of the hires
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• Reduced onboarding time to less than a day
THE FIRSTMERIDIAN ADVANTAGE

Building Winning Dedicated Tech-Enabled and Enhanced Analytics Skill Development Regular Reviews 5%-20%
Workforce for Delivery Automated to Drive Efficiencies to Ensure Superior with Client Measurable
1100+ Clients Management to Operational and Improvement Quality Workforce Program Manager Cost Savings
across 15+ Reduce Cost & Management
Sectors
Time to Hire

www.innov.in www.firstmeridian.com
We know the importance of customers and CONTACT
are committed towards continually US
Mr. Akshay Chikhale
improving our service standards, adding Senior Manager
value and transparency in business Business Development
operations
+91- 9028417996

akshayc@innov.in

THANK YOU!
FirstMeridian Business Services -
Unit No.5, 3rd Floor, RBD Icon, ww
Outer Ring Road, Marathalli Post, w
Bangalore - 560037

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