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Computer Replacement Criteria Computer Replacement Prioritization

Unit Life
Desktop – more than 6 Years
Specialized
Laptop – more than 4 Years Requirements
(Planners, Fleet Planning,
MPRSI, Design Engineers,
MISD power users, L.P.)

Front liners
Unit Serviceability
(National Sales – ASEs, Associates
Breakdown incidents Operations - Dispatchers, Cashiers, Engineers
Supply – Commercial services
Service cost
Refinery – Inventory clerk
Availability of parts Support Groups – MISD, Procurement)

Moderate Users
(National Sales – AAs, Clerks
Marketing – Associates
RNEM – Area Engineers
Unit Performance
Operations - Engineers
NEG - Associates
Upgradeability (Disk, RAM)
Other Support Groups)
Availability/cost of parts
Unit working beyond life expectancy

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