Professional Documents
Culture Documents
MANAGEMENT
resource
Human resource is a human capital consisting of 3 types
of capital:
1.intellectual capital - knowledge & skills
2.Social capital – network of relationships
3.Emotional capital – confidence, ambition
Only with the help of human resource we can activate
the other resources in the organization .
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Introduction to HRM
SCIENTIFIC MANAGEMENT
– Frederick Taylor, Henry Gantt, Frank & Lillian Gilbreth
INDUSTRIAL/ORGL PSYCHOLOGY
– Munsterberg, Scott, Cattell
PROFESSIONALIZATION OF HR MANAGEMENT
– Professional HR Societies & HRCI (Certification Institute)
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Key Words :
management process
The five basic functions of planning, organizing,
staffing, leading, and controlling.
authority
The right to make decisions, direct others’ work, and give
orders.
line manager
A manager who is authorized to direct the work of
subordinates and responsible for accomplishing the
organization’s goals.
staff manager
A manager who assists
Copyright © 2005 by South-Western, and
a division of Thomson advises
Learning. line managers.
All rights reserved.
Key Words :
line authority
The authority exerted by a personnel manager by
directing the activities of the people in his or her
own department and in service areas (like the
plant cafeteria).
implied authority
The authority exerted by a personnel manager by
virtue of others’ knowledge that he or she has
access to top management (in areas like testing
and affirmative action).
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Key Words :
functional control
The authority exerted by an HR manager as coordinator
of personnel activities.
employee advocacy
HR must take responsibility for clearly defining how
management should be treating employees, make sure
employees have the mechanisms required to contest
unfair practices, and represent the interests of
employees within the framework of its primary obligation
to senior management.
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Key Words :
globalization
The tendency of firms to extend their sales or
manufacturing to new markets abroad.
competitive advantage
Any factors that allow an organization to
differentiate its product or service from those of its
competitors to increase market share.
differentiation
A firm seeks to be unique in its industry along
dimensions that are widely valued by buyers.