林老师课堂 Candicelin

1.
投诉抱怨信
林老师课堂 CandiceLin
高频考点
最常见的信件类型 30%
主要考察以下中的 2-3 点：
① 介绍本人、说明写信目的或原因
② 陈述具体问题——对产品 / 服务的不满
③ 询问产生问题的原因
④ 阐述问题所带来的后果
高频考点
⑤ 给出对解决的期待和要求
⑥ 问题若无法解决将采取的行动
⑦ 有时需要个人的联系方式
常用表达
一、目的段
I am writing to +
表达不满：
complain about a serious problem in sth
request you to take corrective actions concerning sth
express my dissatisfaction /concern about sth
常用表达
一、目的段
I would like to draw your attention to…
吸引注意力
It has come to my attention that…

这个事情……已经引起了我的注意
常用表达
二、任务主体段（一）
disturbance n. 干扰
nuisance n. 麻烦
inconceivable adj. 不可思议的
put up with/ bear/ tolerate 忍受
cause some difficulty for sb. 带来困难
show sb. a disrespectful attitude 不敬
be rude/impolite to sb. 粗鲁无礼
常用表达
二、任务主体段（二）
with bad manners 不礼貌
out of one’s expectation 令人大失所望
poor sanitary situation 卫生情况差
poor/horrible service 差劲的服务
awful environment 糟糕的环境
fail to do sth. in time 未能及时
常用表达
二、任务主体段（三）
Sth. is suspended 推迟 for some time.
Sth. be sent to a wrong address.
I contacted sb. but unfortunately without any success.
Sth. poses challenging and frustrating influences on my
normal life.
Sth/Sb. has aroused great dissatisfaction of me.
常用表达
三、结尾段（一）
solve the problem 解决问题
look into/ go into/ investigate the incident/matter
调查事件
remedy/ make up for/ compensate for 补救
make an effort to prevent the recurrence of this kind
努力防止此类事件再次发生
take the matter to court 诉诸法律
常用表达
三、结尾段（二）
In the light of the loss I have suffered, a proper compensation
of ... would be necessary.
I would like my money refunded.
You must offer an explanation for this poor quality of service.
You must fulfill our orders efficiently.
We have to consider other sources of supply.
I hope my request will be met in a timely manner.
2. 请求求助信
高频考点
1. 阐述自己的打算和需要帮助的理由
2. 阐述具体帮助内容
3. 表达谢意
常用表达
一、目的解释段（一）
I would like to
seek for one’s assistance/help in sth. 寻求某人在某事
上的支持／帮助
formally request sb. to do sth. 郑重要求某人做某事
look after sb./sth. during one’s absence 在某人不在期
间照看某人／某物
Make/arrange an appointment to
常用表达
一、目的解释段（二）
I wonder if you could spare some time to attend to my home
while I am away for my annual paid holiday.
I do appreciate the favourable consideration you have shown to
me.
I would be grateful if you give me instructions.
for any advice you can offer
常用表达
drop in on sb. 顺道拜访某人
take the trouble to do sth. 麻烦去做某事
on a daily basis 每天
the operation instruction 操作指南
every other day=every two days 隔天
常用表达
lose sth.in sp. 在某地丢了某物
check sp. to see if it is possible to find sth. for sb.
检查某地看是否能为某人找到某物
sth. has been labelled on sp. 某物被标注在某处
Your timely help is of great significance to me.
常用表达
Sth. is of great value to me because it is a gift from sb. who…
某物对我来说非常重要，因为它是某人给我的生日礼物。
I am sure I have left sth. over in sp. but I cannot remember the
exact time and place now.
我确定我把某物遗留在某地，但确切时间地点我不记得。
常用表达
I would be greatly grateful to you if you could lend me a helping
hand at such a critical time and I am looking forward to hearing
from you.
If you have any information, please feel free to email me or call

me anytime.
Should anything happen, please call me, and I would be

available all the time.
常用表达
A favourable reply at your earliest convenience.
Thank you for your consideration and I will be looking forward
to your reply.
Thank you for your attention to these requests.
I look forward to a favourable reply.
I shall remain grateful to you for the great help…
3. 邀请信
高频考点
① 邀请收信人的原因
② 计划 / 排队 / 旅游等的细节
③ 具体邀约事件的活动内容、时间、地点等
④ 期待对方答复的时间
常用表达
一、目的解释段
I would like to see your presence at sw.
希望在某地见到你。
I would like you to come… 我希望您来
I wonder if you could come sw. 我看您是否可以来某地。
I am writing to invite you (to sp.) to do sth.
此番写信是为了邀请您去某地。
常用表达
How would you like to join us in …?
您愿意加入我们……吗？
I’m inviting sb. over for dinner and I wonder if you would like to
join us.
I sincerely ask you to come to Beijing to join us after the
conference.
常用表达
It is my pleasure/a great honour for me to extend an
invitation to/invite you to my wedding ceremony.
I would like to invite you to join us and attend the meeting.
I am glad to invite you to participate in my graduation

ceremony.
常用表达
a big flat with four bedrooms 四室公寓
the scenic spots 旅游景点
a spare room 多余的房间
be capable of 能够……
The dinner will be at sp. 晚餐安排在某地。
常用表达
The birthday/ housewarming 乔迁 / farewell 告别 /
welcome party will be held in sp. on… 该派对定于
……时间在某地召开。
I’ve enclosed a map of how to get to our new
apartment.
sw. is a little out of the way. 某地有点偏。
常用表达
stay the night/stay overnight/stay over 过夜
Anyway, do let me know if you can make it.
I really hope that you can make it.
I would feel greatly honoured if you could come.
sb. would be looking forward to your participation in the party.
常用表达
Our telephone number remains unchanged.
I will pick you up at the airport.
We look forward to your early arrival.
We would be honoured to have you there with us.
I will cover all the expanse involved.
I hope that you won’t decline my invitation.
常用表达
三、结尾段（三）
Would you please let me know as soon as possible if you can
accept my invitation?
Please confirm your participation at your earliest convenience.
The honour of your presence is requested.
Perhaps you could give us a call or write to us to let us know
when to expect you.
4. 友情信
高频考点
1. 解释失联很久的原因
2. 询问他 / 她的生活或工作的问题
3. 说明和他 / 她在一起很开心的理由
4. 就他 / 她的某些问题给出个人建议
5. 讲明再次碰面的时间地点
常用表达
I’m writing to tell you that …… 此番写信是为了告诉您……
Great new! I… 好消息！我……
In response to your request of leaving your children under my

care on this weekend, I should say it is my great pleasure to do
this for you.
常用表达
I have already received your text message about your
visiting. Unfortunately, I have to tell you that tomorrow
I will be leaving for New York.
How have you been recently? I am writing this letter to
invite you to visit my new house.
常用表达
land a job 找到一份工作
spend … commuting 花……时间在通勤上
compared with the current/previous one,… 与现在
这个／之前那个相比，……
leave sb. under one’s care 把某人留给某人照看
常用表达
stay with sb. for... 和某人待……久
make good preparations for … 为……做好充分准备
give/lend sb. a helping hand 向某人伸出援助之手
show sb. around sp. 带某人在某地转转
常用表达
be of great inconvenience to me 对我非常不方便
outdoor/indoor activities 户外／室内活动
in the vicinity of… 在……附近
A is … away from B. A 离 B 有……远
常用表达
三、结尾段
Please do come and visit sp. 请一定要来参观某地。
I cannot wait to see sb. 我等不及要见某人了。
I am looking forward to seeing you.
Tell me if you could make it.
5. 推荐信
高频考点
1. 向收信人解释自己背景，说明自己与被
推荐人的关系；
2. 说明值得推荐的理由；
3. 表示感谢和期待
常用表达
I would like to present sb. for your consideration in your
search for a …
With reference to your requirements, I shall, without
reservation , recommend sb. as an ideal candidate.
I’m writing to recommend to you the outstanding
personality of sb.
常用表达
organize a summer camp programme 组织夏令营
活动
kept in touch with sb. through emails 通过电子邮件
与某人保持联系
help sb. with sth. 在某方面帮助某人
broaden one’s vision and enrich one’s life 开阔眼
界、丰富生活
perform/display one’s brilliant talents 展示某人卓
越的才华
be suitable for a position as…=suit the position as …
适合做…… 一职
常用表达
study for one’s bachelor’s/master’s/doctor’s degree
为获得学士／硕士／博士学位而学习
a group of candidates 一些候选人
interpersonal communication skills with sb. 与某人
的人际关系
cooperation agreements 合作协议
from my academic perspective as professor 从教授
的学术角度
常用表达
A impressed B greatly with A’s friendly and lovely smile. A
友善可爱的笑容给 B 留下了很深的印象
Sb. is kind, friendly, patient, helpful and loving. 某人和善、
友好、耐心、助人、可爱。
Sb. has rich experience in… 某人在… ... 方面有丰富的经
验。
Sb. has become an indispensable assistant to me in … 某人
在……方面已经成为我的得力助手
Sth. wrong mentioning is that … 值得一提的是……
Sth. convince sb. that… 某事让我相信……
常用表达
三、结尾段
It is my pleasure and honour to write this recommendation
letter for sb.
I guarantee the truthfulness of all that I have described about
sb. Therefore, I do not hesitate to recommend sb. as the right
person for your consideration.
Any favourable consideration to this letter would be regarded
a personal favor.
6. 求职信
高频考点
1. 申请某物某福利或职位
2. 表明自己是合适人选的理由，重点强调教育
背景、工作经历和个人才能
3. 陈述自己目前的职位、离职原因等具体信息
4. 希望给予面试机会
5. 注意留下联系方式
常用表达
I am writing to express my interest in your
recently advertised position for a…
I write this letter to apply for the position that
you have advertised in…
I am very interested in exploring the possibility
of obtaining a position as…
I have read your advertisement in Wenhui
Evening for a position of a sales engineer.
常用表达
I read with interest your advertisement which
appeared in… and would like to take up the challenge
as a … with your firm.
After completing my four-year course at… university in
1991, I was employed by ABC company as a…
常用表达
meet the requirements 满足要求
accumulate rich working experience 积累丰富的工
作经验
apply for … 申请…
suit sth.=be suitable for … 适合……
be available for an interview 可以参加面试
常用表达
have the qualifications to do sth. =be qualified for sth. 有
资格做某事
solid theory foundation 坚实的理论基础
an intimate knowledge of 熟练的知识
contact number 联系电话
常用表达
expected salary 期望得到的薪水
interpersonal skills/communication skills 人际关系的技巧
practical experience 实践经验
Upon graduation, I first worked as … The following job was…,
and currently I am working for… 毕业之初，我做……，后
来换了……的工作，目前在……公司上班。
常用表达
Thank you for considering my application and I am looking
forward to having an interview with you.
If you need to know more about me, please contact me at …
I am looking forward to a favorable reply at your earliest
convenience.
Thank you for your consideration and I will be looking
forward to your reply.
常用表达
I believe I am well prepared, both psychologically and
academically, for the post.
I believe I have the appropriate qualifications and experience
for this post, and therefore, here I am enclosing my
curriculum vitae.
I am available for an interview every Monday afternoon.
Please contact me at…
常用表达
三、结尾段（三）
I hope that after reviewing my enclosed resume you will
kindly give me an interview so that I can elaborate on my
study and working experience.
I hope you would consider my application favorably and grant
me an interview.
With the kind of experience I have accumulated, I would
expect a salary of not less than…
7. 建议信
高频考点
1. 表明个人身份
2. 解释提建议的原因
（包括背景、现状、存在的问题等）
3. 给出具体的建议内容
4. 解释说明改进后的好处
常用表达
As sb. who has done sth. for some time, I would like to
give my opinion on…
I am writing to express my views concerning…
I’m writing in response to sth. to suggest ways in which

you could further improve your service.
常用表达
I would like to suggest that … 我想建议……
You have asked me for my advice concerning whether

you should study history or computer science at
university and now I am trying to give you some useful
suggestions.
常用表达
serve breakfast 提供早餐
express the same disappointment 表达同样的失望
keep in mind that… 记住……
make a living=earn a living 某生
offer few career prospects 就业前景不好
devote one’s time to sth./doing sth. 把时间投在某事上
／做某事上
be on holiday 度假
常用表达
be computer-literate 在电脑方面精通的
be equipped with computer skills 有电脑技术
staff ranging from managers to the room-cleaning
maid 从经理到客房清洁工的所有员工
without exception 无一例外（用作副词）
the standard of the rooms 客房标准
常用表达
a preparation for one’s future career 为某人未来就业做准备
in the era of a Hi-tech revolution 在高科技改革的年代
in the foreseeable future 在可预见的未来
in one’s spare/free/extra-curricular time 在课下／业余时间
Customer service was excellent. 顾客服务很好
常用表达
二、任务主体段（四）
The field of computer offers far wider job opportunities than
literature.
Sb. be extremely polite and helpful. 某人非常有礼貌、且乐于
助人。
Sth. be far beyond what I had expected. 某事远远超出我的意
料。
Sth. would be considerably enhanced. 某物将会大大加强。
常用表达
二、任务主体段（五）
Sth. has been on a steady rise. 某物（一直）稳步上升。
One’s first consideration should be to study… 某人首先要考虑
的是学习
There is no doubt that … 毫无疑问……
I would recommend that sb.+(should )+ 动词原形 +…… 我建议
某人做……
常用表达
If we follow these simple steps we can be sure that our
pleasure is not causing any harm to people or places that we
visit.
I would be happy to know if my suggestions have turned out to
be useful in your constant improvement of your overall
service.
I would be ready to discuss this matter to further details.
常用表达
Hope you find these suggestions useful in helping you make
your decision.
I trust you will take my suggestion into account.
I hope you will find these
suggestions/proposals/recommendations are
helpful/practical/useful/beneficial.
8. 感谢信
高频考点
1. 开门见山表示感谢
2. 说明感谢的原因及事情的来龙去脉
3. 说明对方所提供的帮助对自己的重要性
4. 再次表示感谢
常用表达
I am writing to extend my sincere gratitude for… 此番写
信，是为了表达我对……的真挚谢意。
I would like to convey in this letter my heartfelt thanks to
you for … 借此信，表达我对您在……方面的中心感谢
I truly appreciate your kindness. 我非常感谢您的热心。
常用表达
I am grateful to you for… 我非常感谢您的
I can never thank you enough. 万分感谢。
I take this opportunity to express to you my deep
appreciation for the kind assistance you rendered me.
常用表达
cordial adj. 热忱的；衷心的
sincere adj. 真诚的；诚挚的
courtesy n. 礼貌
courteous(=polite) adj. 有礼貌的
generosity n. 感激之情
hospitality n. 好客
常用表达
appreciate sb. for sth. 因为某事而感激某人
convey/express one’s appreciation 表达某人的感激之情
beyond words 难以言表
in a timely manner 及时地
常用表达
I must thank you again for your generous help.
It was kind and generous of you to do this for me.
I appreciate it more than I can say.
Many thanks for my kindness and hospitality.
常用表达
Thank you (again) from the bottom of my heart for …
Again, I would like to express our warm thanks to you.
Please accept my most cordial thanks for your timely help,
which I will always remember.
9. 道歉信
高频考点
1. 开门见山表示歉意；
2. 说明道歉 / 错误的原因；
3. 提出解决方法或者可选择性 / 可替代性方案
常用表达
I am awfully/terribly sorry for what I have done.
I feel very guilty for what I have done to you.
I am afraid what I have done has caused many inconveniences to
you.
常用表达
I regret to inform you that I am unable to do sth.
I am writing to apologise/make a sincere apology to
you for…
I am writing to say sorry for…
常用表达
awfully(=terribly) adv. 非常
behaviour n. 行为
excuse n. 借口
failure n. 失败
ignorant adj. 无知的
ignorance n. 无知
considerate adj. 体贴的，顾及他人的
negligent adj. 疏忽的
常用表达
inconvenience n. 不方便
inconvenient adj. 不方便的
inconsiderateness n. 不顾及他人
misunderstanding n. 误解
overlook n. 忽略
remove v. 清除
forgive sb. 原谅某人
offend sb. 冒犯某人
常用表达
apologise to sb. for sth. 因为某事向某人道歉
make an apology to sb. for sth. 因为某事向某人道歉
make up for sth./remedy sth. /compensate for sth. 补救／
弥补某事
regret doing sth. 后悔做了某事
regret to do sth. 很遗憾地要做某事
shoulder the responsibility 承担责任
常用表达
please accept my most cordial and humblest apologies for …
once more.
I will try my utmost not to make such a stupid mistake again.
I am so sorry to have put you through so much trouble.
常用表达
I sincerely hope that you will be able to think in my position
and accept my apologies.
Please accept my sincerest and deepest apology.
I apologise most sincerely for …
I am truly sorry to have done…
10. 解释说明信
高频考点
1. 表明个人的身份
2. 解释个人的状况
3. 说明个人的需求
4. 解释事实产生的原因
常用表达
I am writing to share with you some experiences of my
recent tour to America.
I am writing to express my interest in sth.
This letter aims to give you an explicit explanation about
sth.
I am writing to explain why … 我写信是为了解释……的
原因。
常用表达
spacious adj. 宽敞的
fully-furnished adj. 全配的
newly-decorated adj. 新装修的
punctual adj. 准时的，守时的
punctuality n. 守时，准时
severe(=serious) adj. 严重的
常用表达
be punished because of … 因为……而受到惩罚
sb. is restrict in sth./with sb. 某人对某事／某人很严格
this is because… 这是因为……
because of …/due to … 因为……
contributing factor (=reason/cause) 原因
this is directly linked to sth. 这与某事有直接的关系
常用表达
三、结尾段
If you need any further information concerning…, please
contact me as soon as possible.
Should you have anything that you cannot understand, please
ask me at your earliest convenience.
11. 咨询信
高频考点
1. 开门见山，说明写信目的是为了得到哪方面
的信息
2. 陈述自己感兴趣的具体信息
3. 说明感兴趣的原因
4. 表明期待回复的急切性
常用表达
I would be most grateful if you could send me
explicit/detailed information regarding/concerning… 如能发
给我有关……的详情，我必感激不尽。
I am writing to see if it is possible for you to provide me with
some information regarding… 我写信来询问您是否可以提
供给我一些有关……的信息。
常用表达
I would like to request some details about… 我想问下
有关……的细节。
I am greatly concerned about… 我非常关心……
I would like to obtain/get some information about… 我想获得
一些关于……的信息
I would like some detailed information on/about… 我想获得一
些关于……的详细信息
常用表达
一、目的解释段（三）
I am an overseas student who lives/studies in…,and I am
writing to … 我是住在……的一名留学生，写信咨询……
I am writing to you in the hope that I may obtain… 写信希望获
得……
I wonder if there is a swimming pool available in your club. 我
想问一下贵俱乐部是否有泳池。
常用表达
seek v. 寻求／追求
detailed adj. 详细的
explicit adj. 详细的
prompt adj. 及时的
immediate adj. 及时的
timely adj. 及时的
essential(=necessary) adj. 必要的
常用表达
grateful adj. 感激的
obliged adj. 感激的
appreciation n. 感激
appreciate v. 感激
inquire about sth. 咨询某事
obtain /get sth. 获得某事
regarding/concerning/on/about sth. 关于某事
常用表达
provide sb. with sth. =provide sth. for sb. 提供给某人某物
inform sb. of sth. 通知某人某事
look forward to (doing) sth. 盼望某事／做某事
take into account of sth./take sth. into account/take into
consideration of sth./take sth. into consideration 考虑到某事
be concerned about… 对……关心
常用表达
Your prompt attention to this letter would be highly
appreciated.
I am looking forward to hearing from you.
Could you be so kind as to send me some relevant booklets
on the abovementioned aspects?
I am looking forward to a favorable reply at your earliest
convenience.
常用表达
Thank you for your consideration and I will be looking
forward to your reply.
I would be much obliged to you if you could let me know the
procedures I have to go through.
Your prompt and favourable attention to my inquiry would be
highly appreciated.

林老师课堂 Candicelin

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林老师课堂 Candicelin

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1.

It has come to my attention that…

If you have any information, please feel free to email me or call

Should anything happen, please call me, and I would be

I would like to invite you to join us and attend the meeting.

I am glad to invite you to participate in my graduation

In response to your request of leaving your children under my

I am writing to express my views concerning…

I’m writing in response to sth. to suggest ways in which

You have asked me for my advice concerning whether

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