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RESTAURANT
Nguyen Son
Senior Solution Consultant
Oracle Netsuite, Global Business Unit
Dec 2022
MENU
1. Solution Alignment
2. Solution Overview
1. Financial Management
4. Case Study
PRIORITIE
FUNCTIONAL AREA MANUAL FOUNDATIONAL COMPETITIVE BEST IN CLASS
S
Daily summary integration from POS to ERP, no
No POS integration, manual journal entries from guest check detail in ERP, dashboards are not Line level, detail from POS to ERP, bi-directional One system of record for item, recipe, menu,
Restaurant in a Box high/med/low
POS to ERP, no guest check detail in ERP industry specific, KPIs not readily available for data flow, restaurant specific dashboards & KPIs restaurant and financial management
daily consumption
No ticketing system, managed through notes in Centralized facility management across locations
Operations Management high/med/low Disparate systems, internally managed Real-time profitability across all operations
logbook and/or manual tracking in spreadsheet & concepts, integrated quality management
Financial Accounting
SuiteCloud Platform
Saved search – KPI – Dashboard – Integration - Analytic
PROCESS
Ingredients Cost
Fill in Stock
Kitchen
Menu Menu Plan Guest Forecast Operation Daily Menu Plan Order/Booking Plan to Procure
miscellaneous
Manage Vendor Purchase Order Approve Receive Create Review Vendor Bill Monitor, Analyze,
Procure to Pay Master Purchase Order Purchase Order Vendor Bill A/P Aging Payment Alert
Dominate
Accelerate
Expand • Integrated online and 3rd party
Elevate ordering
Establish • Franchisor add-on module
• CRM and marketing automation
• Loyalty
• Multi-concept expansion
• Automated kitchen with IoT
• Labor, scheduling • Royalties and fees • Reservation and waitlist
• Franchise lifecycle
and robotics
• Integrated POS • Streamlined payroll management
• Talent management • AI to drive guest engagement
• Financials • Forecasting and budgeting management
• • Advanced reporting • Predictable profitability • Restaurant in a box for multi-unit
Inventory
• Role-based dashboards • Central Kitchen and menu expansion
and reporting management
• Procurement and vendor
management
• Fixed asset management
1. Solution Alignment
2. Solution Overview
1. Financial Management
4. Case Study
The first
cloud company 31,000+
Customers worldwide
Global Business Unit
6,000+
Customers in 215+
Countries and Record
Dependent
Territories
Growth New logos in last 12 months
ERP/COMMERCE/PSA
SUITECLOUD PLATFORM
Financial Accounting
Order Kitchen
Design to Build/
Inventory Management
12 Copyright © 2022, Oracle and/or its affiliates | Confidential: Internal/Restricted/Highly Restricted [Date]
System Using
ERP/COMMERCE/PSA
SUITECLOUD PLATFORM
CAPABILITIES
Global Mobile 100% Browser Global Search Reporting Digital Assets SuiteSocial
Language Mgt Tablets, Watch Browser Google the Suite Create Complex Manage Unstructured Collaboration Tools
iOS Android Independent forms & reports Data
OPERATION
+
Endpoint
Pre-built Connectors
AR / AP POS DATA
VENDORS
FINANCIALS MENU ITEMS
EMPLOYEES
REPORTING INVENTORY Custom Code
GUESTS
User-driven Export Partners/Middleware
SUITEANALYTICS SHELF TO SHEET and Import Pre-built Connectors
ETL Tools
Custom Code
// _ ( )
>> { }
Personalize Custom Custom Custom Custom Code SuiteScript
Dashboard Searches Fields Records
500+ 700+
Industries HRMS
Partners SuiteApps
Productivity Finance
? ?
Restaurant POS NetSuite
Loyalty
Guest Customer
Tip/Gratuity
KPI’s Reports
• New Guests • Income Statement filterable by Revenue
• Total Guest Count Center, Daypart, & Order Type
• Sales • Guest Profitability
• Sales $ Per Guest • A/R Aging
• Revenue by Location & Revenue Center • A/R Register
• $ of Orders • A/R Payment History by Invoice
• # of Orders • A/R Payment History by Payment
• Guest Check Average • Sales Orders by Guest
• RevPASH • Invoice Register
• Open Invoices
• Guest Balances & Credit Limit Status
Metrics • Guest LTV
• Increase in New Guests • Guest Rank
• Increase in Average $ Per Guest • Accounts Receivable Cash Outlay
• Increase in $ of Orders • Guest YTD Sales
• New Guests v Existing Guests Sales Report
• Graph trends by
sales, revenue,
guests and much
more
Inventory
Restaurant Register Sale Inventory Adjustments
Locations
Submit Count
Vendor Returns
POS
Transaction integration at
Menu Item level
Inventory
Direct Order
Location Manager
Vendor
POS
KPI Scorecard
• Warehouse Operations
• Vendor Performance
39 Copyright © 2022, Oracle and/or its affiliates. All rights reserved • Procurement
Agenda
1. Solution Alignment
2. Solution Overview
1. Financial Management
4. Case Study
• Single Platform
• 32,000+ customers
• 217 countries • Predictable Cost annual cost
• Oracle + NetSuite TCO model
COMPANY TECHNOLOGY
• Last ERP you will ever buy • Fixed fee implementation
• Industry Focused • Fastest time to value for
software
• Increased and expedited ROI
• Flexible payment options
SERVICE &
FUNCTIONALITY SUPPORT
LEGACY NETSUITE
CRM
AR AP
General Ledger General Ledger GENERAL
LEDGER
ORDERS INVENTORY
Project Project
AP Subledger AR Subledger AP Subledger AR Subledger
Subledger Subledger
PROJECTS