ANALYTICAL LISTENING

IN PROBLEM SOLVING
CELIA MIA DC. VERIÑO
PRAYER

We praise you Lord and we thank you for the opportunity to study and
prepare for a good life in the future.
Bless our teachers who inspire and guide us.
Bless our parents who work hard to support us.
Bless our classmates and all the people who care for us.
Bless us, help us to be more attentive, patient, and diligent to understand
the lessons that our teachers teach us.
This we pray in the name of Jesus Christ our Lord. Amen.
LEARNING OBJECTIVES

LO1 • Define listening.

LO2 • Describe the stages of listening process

LO3 • Discuss the types of listening

• Employ analytical listening in problem

LO4 solving.
DO YOU HAVE A GOOD PAIR OF
EARS?

What are the uses of

our ears?
ANALYTICAL LISTENING

solve give right giving good

problems judgment opinions
 WHAT IS LISTENING

• It is the active process of receiving and responding to spoken (and

sometimes unspoken) messages.
• Listening is more than just hearing.

This Photo by Unknown Author is licensed

under CC BY-NC-ND

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FIVE STAGES OF THE LISTENING
PROCESS

Evaluatin Respondin
Receiving Understanding Remembering
g g
 FIVE STAGES OF THE LISTENING
PROCESS

Evaluatin Respondin
Receiving Understanding Remembering
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hear and
identify the
speech sound
FIVE STAGES OF THE LISTENING
PROCESS

Evaluatin Respondin
Receiving Understanding Remembering
g g

understand the
message
FIVE STAGES OF THE LISTENING
PROCESS

Evaluatin Respondin
Receiving Understanding Remembering
g g

evaluate and
assess the
message
FIVE STAGES OF THE LISTENING
PROCESS

Evaluatin Respondin
Receiving Understanding Remembering
g g

remember what
has been said
FIVE STAGES OF THE LISTENING
PROCESS

Evaluatin Respondin
Receiving Understanding Remembering
g g

respond
verbally or
non-verbally to
the information
TYPES OF LISTENING

• Appreciative Listening
• Emphatic Listening
• Comprehensive/Active Listening
• Analytical Listening
APPRECIATIVE LISTENING

• Listening for pleasure and

enjoyment
• Describes how well
speakers choose and use
words, use humor, ask
questions, tell stories, and
argue persuasively This Photo by Unknown Author is
licensed under CC BY-NC-ND
EMPHATIC LISTENING

• Provides emotional
support for the speaker
• Focuses on understanding
and identifying a person’s
situation, feelings, or
motives This Photo by Unknown Author is licensed under
CC BY
EMPHATIC LISTENING

• Listener does not necessarily

agree or feel the same way
with the speaker instead
he/she understand the type
and intensity of feelings the
speaker is experiencing
without judgment. This Photo by Unknown Author is licensed under
CC BY
COMPREHENSIVE/ACTIVE
LISTENING
• Listening to
understand the
message of a speaker

This Photo by Unknown Author is licensed under CC BY-SA

COMPREHENSIVE/ACTIVE
LISTENING
• Focuses on accurately
understanding the meaning
of the speaker’s words
while simultaneously
interpreting non-verbal
cues such as facial
expressions, gestures, This Photo by Unknown Author is licensed under CC BY-SA

posture, and vocal quality

STEPS IN ACTIVE LISTENING

• Listening carefully by
using all available
senses
• Paraphrasing what is
heard both mentally
This Photo by Unknown Author is licensed under CC BY-SA

and verbally
STEPS IN ACTIVE LISTENING

• Checking your
understanding to
ensure accuracy
• Providing feedback
This Photo by Unknown Author is licensed under CC BY-SA
ANALYTICAL LISTENING

• Evaluates a message
for the purposes of
accepting or rejecting
it

This Photo by Unknown Author is licensed under CC BY-NC

ANALYTICAL LISTENING

• Focuses on evaluating This Photo by Unknown Author is licensed under

CC BY-SA

whether a message is
logical and reasonable
Example:
• Nikki saw a black cat on
her way to work. At work,
Nikki got fired.
This Photo by Unknown Author is licensed under CC BY
ANALYTICAL LISTENING

• Asks you to make judgments

based on your evaluation of
the speaker’s arguments.
• Challenges the speaker’s
message by evaluating its
accuracy and meaningfulness This Photo by Unknown Author is licensed under CC BY-NC-ND
ANALYTICAL LISTENING

• Uses critical thinking

skills
• Critical thinking is the
act of analyzing facts to
understand a problem
or topic thoroughly
This Photo by Unknown Author is licensed under CC BY
ANALYTICAL LISTENING
QUESTIONS
• What did you listen to? • How do we usually feel
• Based on what you when others disagree with
heard, who do we us?
usually disagree with? • Give the 4 steps on how
• Why do we usually get we could resolve conflicts
recommended in the video.
in conflict with others?
ANALYTICAL LISTENING
ANALYTICAL LISTENING
QUESTIONS
• Do you find any difficulty • Do you think a teenager
understanding the speaker? Why
makes a credible speaker on
or why not?
• Does his intonation and tone suit resolving conflict? Prove your
the message he was trying to point.
convey?
• How can a youth like you
• Do you agree with the steps he
presented in resolving conflict?
benefit from the message
Why or why not? presented in the video?