Analytical Listening

in Problem-solving
QUARTER 1, MODULE 5
 Solve
problem
Analytical
Listening

Give right
judgment
What is …?
LISTENING
• The active process of
receiving and responding
to spoken (and sometimes
unspoken) messages
Listening is
MORE
THAN just
“hearing”.

Listening An active process

Make sense
Assess
Respond
 MATCH THE LISTENING STAGE IN COLUMN B
WITH THEIR APPROPRIATE DESCRIPTIONS IN
COLUMN A.
Column A Column B
D
_______1. allows the listeners to provide verbal and/or non-verbal a. receiving stage
feedback and responses based on the listening contexts b. understanding stage
A
_______2. has to check him/herself if he/she is able to hear clearly the c. evaluating stage
sounds and other sound points d. responding stage
C
_______3. requires both the listener and the speaker to meet in between e. remembering stage
regarding the points portrayed in the listening process
E
_______4. is a personal stage for the listener allowing his/her to integrate
in him/herself the information heard
B
_______5. focuses on generating meaning on what has been heard
 Five Stages of the Listening
Process

Receivin Understandin Evaluatin Rememberin

Responding
g g g g

Hear and refers to actual hearing process. In here, the

identify the listener has to check him/herself if he/she is able to
speech sound hear clearly the sounds and other sound points.
 Five Stages of the Listening
Process

Receivin Understandin Evaluatin Rememberin

Responding
g g g g

This constitutes the idea that the

Understand understanding of the speaker must be the
the message same with the listener.
 Five Stages of the Listening
Process

Receivin Understandin Evaluatin Rememberin

Responding
g g g g

Evaluate or
assess the
This allows the listener to critically
message examine the details of the information
heard. This provides the time for
information segregation.
 Five Stages of the Listening
Process

Receivin Understandin Evaluatin Rememberin

Responding
g g g g

allows the listeners to provide verbal Remember

and/or non-verbal feedback and what has been
responses based on the listening said
contexts.
 Five Stages of the Listening
Process

Receivin Understandin Evaluatin Rememberin

Responding
g g g g

This also allows him/ her to record in his/her

system the information listened to for future Respond
access and use. (either verbally
or nonverbally)
to the
Types of Listening
APPRECIATIVE LISTENING

EMPHATIC LISTENING
COMPREHENSIVE /
ACTIVE LISTENING

ANALYTICAL LISTENING
 APPRECIATIVE LISTENING
• Listening for pleasure and enjoyment, as when we
listen to music, to a comedy routine, or to an
entertaining speech.

• Describes how well the speakers choose and use

words, use humor, ask questions, tell stories and
argue persuasively
 EMPHATIC LISTENING
• Provides emotional support for the speaker,
as when a psychiatrist listens to a patient or
when we lend a sympathetic ear to a friend

• Focuses on understanding and identifying a

person’s situation, feelings, or motives;
there is an attempt to understand what the
other person is feeling
• Listener does not necessarily agree or feel the same way with the speaker instead he/she
understands the type and intensity of feelings the speaker is experiencing without
judgement
 COMPREHENSIVE / ACTIVE LISTENING
• Listening to understand the message of a speaker, as when we
attend a classroom lecture or listen to directions for finding a
friend’s house
Steps in Active Listening
• Focuses on accurately understanding the meaning 1. Listening carefully by using
of the speaker’s words while simultaneously all available senses
interpreting non-verbal cues such as facial 2. Paraphrasing what is heard
expressions, gestures, posture, and vocal quality both mentally and verbally
3. Checking your
understanding to ensure
accuracy
4. Providing feedback
 ANALYTICAL LISTENING
Critical Listening
Evaluates a message for purposes of accepting or rejecting
it

Accept?? Reject??
? ?
 ANALYTICAL LISTENING
Focuses on evaluating whether a message is logical
and reasonable

Nikki saw a black cat on her way to

work. At work, Nikki got fired.

CONCLUSION: Black cats are bad luck.

 ANALYTICAL LISTENING
•Ask you to make judgements based on your
evaluation of the speaker’s arguments
 ANALYTICAL LISTENING
•Challenges the speaker’s message by evaluating
its accuracy and meaningfulness
Accurate?? Meaningfulness??
?
?
 ANALYTICAL LISTENING
• Uses critical thinking skills
• Critical Thinking is the act of
analyzing facts to understand
a problem or topic thoroughly.
Identify what is asked in each statement.
__________1. It deals with one’s ability to carefully listen, examine messages and provide significant feedback
or response.
__________2. It deals with the main issue or concern that must be addressed in a particular text.
__________3. It serves as one’s response to the identified problem which can be identified by asking the
questions who, what, how, when, where and why.
__________4. This also allows him/her to record in his/her system the information listened to for future access
and use.
__________5. This allows the listeners to provide verbal and/or non-verbal feedback and responses based on
the listening contexts.
__________6. This allows the listener to critically examine the details of the information heard. This provides
the time for information segregation.
__________7. This constitutes the idea that the understanding of the speaker must be the same with the listener.
__________8. This allows the listener the listener to check him/herself if he/she is able to hear clearly the
sounds and other sound points.
 ANSWERS
1.Analytical 5.Responding
Listening 6.Evaluating
2.Problem 7.Understanding
3.Solving / solution 8.Receiving
4.Remembering
LISTEN
ONLY!
 ANALYTICAL LISTENING
1.What did you listen to?
2.Based on what you heard, who do
we usually disagree with?
3.Why do we usually get in conflict
with others?
4.How do we usually feel when
others disagree with us?
5.Give the 4 steps on how we could
resolve conflicts recommended in
the video?
 ANALYTICAL LISTENING
1.Do you find any difficulty understanding the speaker? Why or
why not?
2.Does his intonation and tone suit the message he was trying to
convey?
3.Do you agree with the steps he presented in resolving conflict?
Why or why not?
4.Do you think a teenager makes a credible speaker on resolving
conflict? Prove your point.
5.How can a youth like you benefit from the message presented in
the video?
Did you learn something
today?
Do you have any
questions?