Solution 2 to communication barriers

within teamwork in the workplace

“Communication does not always occur

naturally, even among a tight-knit group
of individuals. Communication must be
taught and practiced in order to bring
everyone together as one”
Mike Krzyzewski 

This Photo by Unknown Author is licensed under CC BY-ND

 Relaying information non-verbally:
• Body language;
• Written messages
Speaking:
• In person;
How we • Telephone;

communicate? • Virtual;
Listening:
• Receiving the message;
• Interpreting the message
• Feedback
(Robinson, 2019)
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 •Clear
•Brief
•Timely
()

•Complete
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(Hereford, 2019)
 •Treat everyone with respect and
politeness
•Speak with good intent
•Ask questions with curiosity, not
cynicism
•Openly express disagreements
•Avoid making attributions
•Facilitate group process
•Avoid coming to decisions too
quickly
This Photo by Unknown Author is licensed under CC BY-SA •Respect confidentiality
•Clarify opinions and statements
with examples

Communicate •Acknowledge others’ viewpoints

and accept them as real

ethically (Lumenlearning.com, 2014)

Reference List:

Hereford, Z. (2019). Good Communication Skills Key to Any Success. [online] Essentiallifeskills.net.
Available at: https://www.essentiallifeskills.net/goodcommunicationskills.html.

Lumenlearning.com. (2014). Guidelines for Ethical Communication | Business Communication

Skills for Managers. [online] Available at: https://courses.lumenlearning.com/wm-
businesscommunicationmgrs/chapter/guidelines-for-ethical-communication/ [Accessed 4 Dec.
2019].

Robinson, L., Segal, J. and Smith, M. (2019). Effective Communication. [online] HelpGuide.org.
Available at: https://www.helpguide.org/articles/relationships-communication/effective-
communication.htm.