You are on page 1of 2

Training Case Issue

PT. DIGITAL SOLUSINDO BESTAMA

Tgl 03 Mei 2023


Incident Case
Incident Network Improvement Action

Impact 16 Sites Down 1. Learning case , to all parnert jabo to build awareness
INC-20201111-0004695316 BTS & 16 NodeB & 16 eNodeB Down
100208_Sili_I-Harapan_Jaya_VIP_2G_H2.
Background : RO had plan take data SIR on site 100208LUS238, on
last Wednesday 11-Nov 2020

Root Cause

1. Sites Down due to Partner do the rectification Power DCDU


without CR and TT.
2. Partner not share to FCC plan for troubleshoot and not inform to
technical team also
3. Partner not clock out in MS group
1. Build Network security PIC for each subcont
Punishment
2. All activity in live network need to inform Huawei
3. Strictly follow in Daily Plan cant do the activity out of our Plan and SS need to share activity
Apply Punishment both partner and internal
correctly in Jabo H3I Huawei-FSC
4. Filter all new Team Member subcont and ensure get pass id L0 and Network security training
5. Ensure cover 100% attendance from subcont to join network security training

You might also like