Protocols

● Protocol is commonly described as a set of international

courtesy rules.
● Protocol is a rule which describes how an activity should
be performed, especially in the field of diplomacy.
● The Macquarie dictionary defines diplomatic protocol as
the customs and regulations dealing with the ceremonies
and etiquette of diplomatic corps.
Personal diplomacy Ceremonials and social
Corporate diplomacy
consists of: events.
consists of:
➢ Attitude ➢ Event logistics (meeting,
➢ Manners conference, meal, reception
➢ Communication (verbal
➢ Self- presentation and others).
or non-verbal)
➢ Dressing code ➢ Seating plans and order
➢ Cross-cultural etiquette
➢ Speaking culture of precedence
➢ Ethical issues
➢ Social etiquette ➢ Forms of address and
➢ Team-building
➢ Faux pas titles
(embarrassing social ➢ VIP treatment
mistake or blunder- ➢ Social graces
confuse way)
MICE related Protocol

1. Greeting- in all type of event this should not be

neglected by the master of ceremony, greetings is a way
of showing the guest that they are welcome in an event.
Some of the etiquettes in greetings are introducing
yourself as host, honor gives to those in order such as
higher in rank, titled like Ms., Mrs., Mr., Dr., and others,
and with professional status. Handshake can also be a
means of greeting but be careful when dealing with
other people from other country.
2. Invitation- it is a request (spoken or written) to get another person join the
event. In doing an invitation you have to put an extra careful in addressing the
letter to your guest especially if it contains title on his/her names.
3. Seating- the general rule of thumb the most important
guest should be on the right-hand side of the host, after the
most important guest the next one is on the left-hand side
of the host. This rule is also applicable in placing flags in an
event, for example; when used on a speaker’s platform, the
flag should be displayed above and behind the speaker,
never on the front of the platform. If flown from a staff, it
should be on the speaker’s right. (the placement of the Flag
on the right of the speaker, indicates that the ceremonies is
held within the jurisdiction of the Philippines.
When displayed vertically, the
triangle should be on top. The
blue field should be to the right
(left of the observer) in time of
peace, and the red field to the
right (left of the observer) in rime
of war.
4. Group photo- same as the rule with the seating, the host should be on the
middle and on his right-hand side will be the most important and on his left hand
side will be the next important.