PPFR Received- Overall

PPFR Received (Month wise)

90 Cummulative PPFR Received = 71
PPFR Closed with M3 Action PPFR Closed with M3 Action =63
81 Pending PPFR >30 Days =8
Pending PPFR >30 Days
71
70 70
72 Cum. PPFR Received 65
62 62
63 Cum PPFR Closed 63
60
52
54
45 45 44
43 43
45 49
37 44

36 36
27
27 23
26
16 22
18 13
10 16 11
1010
10 6 88 75 6
9 5 75 6 76 44
2 7 2 2 33
22 0 0 33 0 0 1 0 0 0
2
0
14-15 15-16 16-17 17-18 Apr-18 Mei-18 Jun-18 Jul-18 Agust-18 Sep-18 Okt-18 Nop-18 Des-18 Jan-19 Feb-19
 Complaint Received Status
PPFR Status
PPFR Open
Month Receiv Closed Customer Remark
Process Supplier Design
ed fault

Apr-18 2 2 0 0 0 0
May-18 5 5 0 0 0 0
Jun-18 3 3 0 0 0 0
Jul-18 6 6 0 0 0 0
Aug-18 7 6 0 0 0 1 Hose Clamp
Sep-18 4 4 0 0 0 0
Oct-18 10 10 0 0 0 0
Nov-18 8 8 0 0 0 0
Dec-18 7 5 0 2 0 0 Dazz Logo, Crankshaft
Glue masking on cover frame,
Jan-19 13 11 0 2 0 0
Cover Variator Blister
Crankshaft (No oil hole),Tyre Crack,
Feb-19 6 3 0 3 0 0 Odometer sopped,
Mar-19
0 7 0 1
Total 71 63
8
Percentag
e 100% 89% 11%