Community

Management
Infographics
Here is where this template begins
Community management infographics
What is a Community Manager ?

Mercury is the closest planet to the Sun and the

smallest one in the Solar System—it’s only a bit
larger than the Moon

70 20 10
% % %
Communicate Analyze Create
 Community management infographics
Vs

Community Manager Social Media Manager

Venus is the second planet from Neptune is the farthest planet

the Sun It’s terribly hot, even from the Sun. It's also the fourth-
hotter than Mercury largest object
 Community management infographics
Functions

Answer to
Social networks Active listening Identify trends Extract results
users

Despite being
Mercury is the Neptune is the
Venus is the second Jupiter is the biggest red,Despite being
closest planet to the farthest planet from
planet from the Sun planet of them all red, Mars is a very
Sun the Sun
cold place
 Community management infographics
Communicative Investigative Creative

Venus is the second planet from Jupiter is the biggest planet of Despite being red Mars is
the Sun them all actually a very cold place

Analytical Proactive Flexible

Mercury is the closest planet to Saturn is composed of hydrogen Neptune is the farthest planet
the Sun and helium from the Sun
 Community management infographics
Monitor Involve

Venus is the second Mars is actually a very

planet from the Sun cold place

Moderate Measure

Jupiter is the biggest Saturn is the planet

planet of them all with rings
 Community management infographics
Analyze Company face

Venus is the second Mercury is the smallest

planet from the Sun 03 04 planet

02 05 Answer
Generate content
comments
Jupiter is the biggest 01 06 Saturn is the planet
planet of them all with rings

New clients Motivate users

Mars is actually a very Neptune is very far

cold place from the Sun
 Community management infographics

Brand voice
Characteristic
Description
s
Venus Venus is the second planet from the Sun

Jupiter Jupiter is the biggest planet of them all

Mars Mars is actually a very cold place

Mercury It’s the closest planet to the Sun

Saturn It’s composed of hydrogen and helium

 Community management infographics
Execute strategy Brand awareness

Venus is the second Planet Mars is a very

planet from the Sun cold place

02 04

01 03
Voice of the Customer
brand support
Jupiter is the biggest Mercury is the smallest
planet of them all planet
 Community management infographics
Main functions of the Community Manager

Organic
Schedule content Interact Customer support
interactions
Venus is the second Jupiter is the biggest Despite being red, Mars Mercury is the closest
planet from the Sun planet of them all is a very cold place planet to the Sun

01 02 03 04
 Community management infographics

Facebook Instagram Twitter

Objectives Venus is the second planet Earth is the third planet The Sun is the star of the
from the Sun from the Sun Solar System

Audiences Jupiter is the biggest Mars is full of iron and Earth is where we
planet of them all oxide dust all live on

Voice Mars is actually a very Venus has an unbreathable Jupiter doesn’t have a
cold place atmosphere solid surface

Answer Mercury is the smallest The Sun is the star we all Pluto is so small that it’s
planet of them all orbit around considered a dwarf

Measurement Saturn is the only planet Ceres is located in the main Venus has extremely
that has rings asteroid belt high temperatures
 Community management infographics

85% 65 45% 15
% %
Facebook Instagram Twitter Linkedin

Venus is the second Despite being red, Jupiter is the biggest Mercury is the closest
planet from the Sun Mars is actually a very planet of the entire planet to the Sun and
and is terribly hot cold place Solar System the smallest
 Community management infographics
Responsability Adaptation

Venus is the second Mercury is the smallest

planet from the Sun planet

Empathy Analysis

Jupiter is the biggest Saturn is the only

planet of them all planet with rings

Sense of humor Familiarity

Mars is actually a very Neptune is very far

cold place from the Sun
 Community management infographics
Strategy and planning
Content editing
Lean change management
Community manager tools
Design tools for Community Manager
Content curation and cool hunting
Monitoring and active listening
Measurement and reporting
Storytelling and transmedia narrative
Community dynamizer
Deep knowledge of the social
networks
B2B social networks: Linkedin
Neuro copywriting and SEO on page
Inbound marketing & social CRM
Social ads (Facebook, Twitter,
Outbrain)
Hacking social media
 Community management infographics
Website traffic metrics

Monthly and yearly traffic New visitors vs. returning visitors

Venus has a beautiful name and is the second Despite being red, Mars is actually a very
planet from the Sun cold place

Channel sharing Average time on page Conversion rate

Saturn is composed of hydrogen Neptune is the farthest planet Jupiter is the biggest planet of
and helium from the Sun them all
Community management infographics
Organic search traffic

Mercury is the closest planet to the Sun and the

smallest in the Solar System

Page authority

Venus has a beautiful name and is the second

SEO planet from the Sun

Conversion rate by keywords

Despite being red, Mars is actually a cold place

full of iron oxide dust
 Community management infographics
Cost per client
Retention rate
power
Venus is the second planet Mercury is the smallest
02
from the Sun 01 planet of them all

Cost per action

Cost per conversion
Digital paid 03 (CPA)
Jupiter is the biggest planet 06 marketing Saturn is the only planet
of them all with rings

Conversion time 05 04 Click through rate

Mars is actually a very Neptune is the farthest

cold place planet from the Sun
 Community management infographics
Coolhunting 45%
Venus is the second planet
from the Sun

Storytelling 30%
Jupiter is the biggest planet
of them all

Inbound marketing 25%

Mars is actually a very
cold place Follow the link in the graph to modify its data and then paste
the new one here. For more info, click here
 Community management infographics

On-page ranking Link building

Venus is the second Mercury is the smallest

planet from the Sun planet

Indexability Keyword search

Jupiter is the biggest Follow the link in the graph to modify its data and then paste the new one Saturn is the only
planet of them all here. For more info, click here planet with rings
 Community management infographics
85 15
% %

# and keawords Leave the page

Venus is the second planet from Neptune is the farthest planet

the Sun It’s terribly hot, even from the Sun. It's also the fourth-
hotter than Mercury largest object
Community management infographics

Venus is the second planet

Good Information from the Sun

Jupiter is the biggest planet

Positive image of them all

Mars is actually a very

Influence cold place
 Community management infographics
Internet 85 75 Analytics
% %
Venus is the second planet from Jupiter is the biggest planet of
the Sun them all

Action 70 65 Retention
% %
Mercury is the closest planet to Saturn is composed of hydrogen
the Sun and helium
Community management infographics

Home page Venus is the second planet from the Sun

Sign up Jupiter is the biggest planet of them all

User behavior
Exploration Mars is actually a very cold place

Recommendation Mercury is the smallest planet of them all

Navigation Saturn is composed of hydrogen and helium

Link building Earth is the third planet from the Sun

Index ability Mars is full of iron and oxide dust

 Community management infographics

Europe

Jupiter is the biggest

planet of them all

America

Saturn is composed of
hydrogen and helium
Community management infographics

Product Mercury is the smallest planet

Price Venus has high temperatures

Place Earth is the planet where we live

Promotion Neptune is very far from the Sun

 Community management infographics
Listen to the noise
Create quality content
partner
Venus is the second planet from Jupiter is the biggest planet of
the Sun them all
85 75
% %

Monitor posts and

Interact with users
content
Mercury is the closest planet to Saturn is composed of hydrogen
the Sun and helium
70 65
% %
 Community management infographics
STEP Week 1 2 3 4 5 6 7 8 9 10 11 12

1-Marketing plan

2-Objectives

3-Facebook posts Workshop # 1

4-Instagram posts

5-Twitter posts

6-Analysis and corrections

Workshop # 2
7-Linkedin post

8-Keywords control
 Community management infographics
Food Mercury is the smallest planet

Footwear Venus has a beautiful name

Technology Despite being red, Mars is very cold

97 86 72 57 Fitness Jupiter is the biggest planet

% % % %

Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
 Community management infographics
Facebook
● Mercury is the smallest
planet of them all
● Mars is actually a very cold
place
● Earth is the planet where we
all live
● Jupiter is the biggest planet
of them all
● The Sun is the star at the
center of the System
Instagram
● Despite being red, Mars is
actually a cold place
● Saturn is the only planet
with rings
● Earth is the third planet from
the Sun
● Mars is full of iron and
oxide dust
● Pluto is now considered a
dwarf planet
Twitter
● Jupiter doesn’t have a solid
surface
● Pluto is now considered a
dwarf planet
● Ceres is located in the main
asteroid belt
● Earth is the only planet that
harbors life
● Neptune is the farthest
planet from the Sun
 Community management infographics

6 mistakes a CM should avoid

1 Make spelling mistakes

2 Believe that the account is yours

Upload third-party content without citing the
3 source
4 Talk only about your brand

5 Raise your tone when replying to comments

6 Forgetting to create a style guide

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 Infographics

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