Public Speaking

Communication Theory
and Listening Process
Bellringer

 What does it mean to communicate?

 Write response in minimum of 5 sentences
 Include specific examples
 Share responses with class
Communication Process
 Communication:
Transfer of information (data), ideas, and
feelings (attitude)

Sender Listens to sender Receiver

Feedback
MUST HAPPEN for communication
to be complete
Examples of Feedback

 Eye contact
 Repeating what is said
 Rephrasing what was said
 Asking questions in response
 Nodding of head
The Listening Process: Hearing vs.
Listening

Hearing is biological

Listening is intellectual
Listening Process- The 5 Steps

 1. Receiving
 Verbal and non-verbal gestures
 Focus attention on speaker

 2. Understanding
 Learn what speaker means
 Rephrase, ask questions, relating to prior knowledge

 3. Remembering
 Stay focused and save for later, notes maybe
Listening Process
 4. Evaluating
 Judge speaker’s intent
 Dictates a response
 EX. “that teacher is really hard”- based on how the speaker
presents do you agree/disagree; is this a bad thing?

 5. Responding (feedback)
 Back-channeling Cues
▪ While speaker speaks
▪ Shows you are listening
▪ EX. “I see..” “Oh okay…”
 After speaker finishes
▪ Ask questions, cite agreement, challenge their opinion
Be aware of messages we send…

Words
Convey an Creates an
Actions
attitude impression
Appearance
Practicing how to remember

 The name game activity

 ‘The Wright Family’
 Each student needs an item
 “List” Listening
The Wright Family

 What were the names of the Wright children?

 Why was Mother Wright concerned about
leaving the house?
 What happened to Little Susan Wright?
 What was the name of their aunt?
Post-Reading of the Wright Family

 How easy was it to listen to the story?

 Did listening for a particular word make it
difficult to listen to the “whole” story?
 What can we do to improve our listening
skills?
 Why is it important to listen?