From time to time, your

one-on-one conversations flat

Whoa ! line. Everything feels scratchy

and hard. Your coachees keep
missing meetings, or they’re not
taking their goals and
accountability seriously…
5 Starting
Questions...
• Is the employee coachable?
• Is coaching relevant?
• Is it simple?
• Is it challenging?
• What structure is best?
The Attributes of
Coachable
Commitment to
growth

People People who love to

learn,
Receptivity

Able to handle
take responsibility
constructive
for their
criticism w/o being
lives & careers,
defensive, self-
Perspectiveseek new
Taking aware
edges
Ability to explore Openness
alternative
ideas and methods, Able to reveal
integrate where they’re
them into new stuck and get real
possibilities about the
and new action core of a problem
 Section 1:
• Coaching objectives

Creating a • Measurements of success

Coaching • Consequences when accountabilities aren’t met

Contract Section 2:
• Defines your role as a coach

Section 3:
• Logistics (when, where, duration)

• Identify stakeholders
 Support &
01
Challenging
Coaching
 Support
Coaching
All about letting your employee lead,
building rapport and respect through
listening and reflection, and asking
powerful questions that generate solutions.
 Challenging
Coaching
Pushes people out of their comfort
zones to confront issues, and
accomplish bigger aspirational goals.
CHALLENGE/SUPPORT
MATRIX

High
COSY CLUB LOVING BOOT
HIGH PERFORMANCE
Support

INERTIA/APATHY STRESS
Low

Low Challenge High

Giving Feedback to your
Coachee