INTERCULTURAL COMMUNICATION

INTERCULTURAL COMMUNICATION IN BUSINESS

Intercultural communication is often referred to the wide range of communication

issues that inevitably arise within an organisation comprising of individuals from
variety of religious, social, ethnic and educational background. Each of these
individuals bring a unique set of experiences and values to the workplace, many of
which can be traced to the culture in which they grew up and now operate. The
failure to address and resolve culturally based conflicts and tensions will inevitably
show up in the form of diminished performance and decreased productivity
POSSIBLE REASONS FOR ISSUES
HIERARCHY
NEED FOR INTERCULTURAL COMMUNICATION
MULTICULTURAL WORKFORCE
CHARACTERISTICS
ELEMENTS
SOME TIPS DIALECT,JARGON
HIGH &LOW CONTEXT CULTURE
HIGH CONTEXT CULTURE
LOW CONTEXT CULTURE
CHANGES FROM COUNTRY TO COUNTRY
DONT’S