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ISM

Unit-1
 Management is the process of getting things done through others with the
help of some basic activities like planning, organizing, directing,
coordinating, and controlling to achieve the desired goals and objectives.
 It is the basis for every organization.
 The manager is responsible for overseeing and leading the work of a
group of people in many instances.

 The manager is also responsible for planning and maintaining work


systems, procedures, and policies that enable and encourage the optimum
performance of its people and other resources within a business unit.
Roles of a Manager
Attributes
of Good
Quality
Informatio
n
Informatio Questionnaires, Surveys and Checklists

n Gathering Personal Interviews


Tools
Documentation Review

Observation

Focus Group

Case Studies
Unit-2
File system
Data
Models in
DBMS

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