This document discusses the roles and responsibilities for administrators and users of Microsoft 365 and G Suite for Education within DepEd Philippines based on OUA Memo 00-0820-0130. It outlines that super administrators manage policies, configurations, and user accounts across all tenants. Helpdesk administrators are authorized to perform bulk user account management actions and escalations under existing guidelines. User account administrators manage accounts at specific governance levels, like regional or school levels. The document also covers acceptable use of allowing productivity and prohibiting unlawful use.
This document discusses the roles and responsibilities for administrators and users of Microsoft 365 and G Suite for Education within DepEd Philippines based on OUA Memo 00-0820-0130. It outlines that super administrators manage policies, configurations, and user accounts across all tenants. Helpdesk administrators are authorized to perform bulk user account management actions and escalations under existing guidelines. User account administrators manage accounts at specific governance levels, like regional or school levels. The document also covers acceptable use of allowing productivity and prohibiting unlawful use.
This document discusses the roles and responsibilities for administrators and users of Microsoft 365 and G Suite for Education within DepEd Philippines based on OUA Memo 00-0820-0130. It outlines that super administrators manage policies, configurations, and user accounts across all tenants. Helpdesk administrators are authorized to perform bulk user account management actions and escalations under existing guidelines. User account administrators manage accounts at specific governance levels, like regional or school levels. The document also covers acceptable use of allowing productivity and prohibiting unlawful use.
the policies, configuration and user accounts for both G Suite for Education and Microsoft 365 Education across all the tenants in the organization. Roles and Responsibilities 1. Administrators Helpdesk Administrators are authorized to manage DepEd user accounts. Their main responsibility is to perform user account management actions that require bulk processing, escalation or higher-level rights and permissions than those provided to User Account Administrators, following existing policies, guidelines and conventions on managing user accounts. This tasked is assigned to ICTS. Roles and Responsibilities 1. Administrators User Account Administrators are tasked to manage user accounts in their respective governance levels. This role is assigned to: a. ICTS for Central Office b. Regional Information Technology Officers for Regional Office employees c. Division Information Technology Officers for Schools Division Office employees and school-level personnel Roles and Responsibilities 2. Users Acceptable Use 1. Use Acceptable Use 2. Prohibited Use Acceptable Use 2. Prohibited Use