HOUSE RULES

AVOID BEING AN “AKNY”

PARTICIPANT

“Alam Ko Na
Yan!”
MIND YOUR OWN LEARNING

Wala muna
mag
mamarites sa
katabi!
 SWITCH
PHONE TO
SILENT MODE
EFFECTIVE COMMUNICATION SKILLS
LECTURER: PROF. MARK JOEY A. MUÑOZ
Lecture Objectives:
• Enhance Verbal and Non-verbal
Communication
• Active Listening Proficiency
• Conflict Resolution
• Tailored Communication
PILLARS OF EFFECTIVE
COMMUNICATION
CONSIDER YOUR AUDIENCE
PREPARING TO COMMUNICATE WITH ANYONE, ABOUT ANYTHING

What do I want people to know, understand,

KNOW learn or question?

FEEL How do I want people to feel?

What do I want people to do as a direct result of

DO my communication?
MASTERING NON-VERBAL COMMUNICATION
Nonverbal Communication is the transfer of information through the use
of body language.
FUNCTIONS OF NONVERBAL
COMMUNICATION
CLARITY
HOW TO ENHANCE CLARITY:

1. Be Concise – Avoid unnecessary

jargon or excessive details. Get to the
point quickly and use simple language
that is easily understood by your
audience.
2. Organize your thoughts –
Before communicating, take a
moment to structure your message.
Clearly identify the main points you
want to convey and arrange them
logically to create a coherent flow.
3. Use examples and visuals –
Supporting your message with
relevant examples and visuals can
enhance understanding and make
your communication more
engaging.
4. Check for understanding –
Encourage active listening and ask
questions to ensure that your
audience has understood your
message. Address any confusion or
gaps in comprehension promptly.
5. Tailor your message to the
audience – Consider your
audience’s background, knowledge,
and needs. Adapt your
communication style and language
to ensure your message is
accessible and relevant to them.
6. Seek feedback– After delivering
your message, seek feedback to
assess how well your message was
received and understood.
LET’S HAVE A GAME