Closed and Open Question

Control the flow of interpersonal and

technical information.
Control the flow of information content in a
dynamic and on going balance between
interpersonal and technical.
Get at two kinds of information, general and
specific.
 Open Question Closed Question

Ask you to think and reflect to Ask a specific information, and

form an answer. can typically be answered in just
a word or two.
Ex.
What did you find most interesting Ex.
or surprising about today's lesson? Are you feeling better today?

Can you think of a real-life Is that your final answer?

example of what we are talking
about today?
Why Open and Closed Question Important
Open Question:

allow you to find more than you anticipate

Closed Question:

stop the conversation and eliminate surprises

Referrences:
Nielsen Norman Group (N.D). Open-Ended vs. Closed-Ended
Questions in User Research.
https://www.nngroup.com/articles/open-ended-questions/

Conversation Starters World (N.D). Closed-ended questions.

https://conversationstartersworld.com/closed-ended-questions-3/

Schuman, H., & Presser, S. (1979). The open and closed

question. American sociological review, 692-712.

Worley, P. (2015). Open thinking, closed questioning: Two kinds

of open and closed question. Journal of Philosophy in Schools, 2(2), 17-
29.