PRESENTERS

RIMAL JAVED bsf2004329

MUNAZZA ISHTIAQ bsf2004113

BBA (2020-24), Semester VIII

PRESENTED TO:

Dr. Shahid Tufail

Prof. of Training Intervention in Job Design

UNIVERSITY OF EDUCATION,
DIVISION OF MANAGEMENT & ADMINISTRATIVE SCIENCES,
UE BUSINESS SCHOOL, LMC, LAHORE
v

EFFECTIVE
COMMUNICATION
 VERBAL COMMUNICATION

NON-VERBAL

WRITTEN COMMUNICATION
THE BASIC COMMUNICATION MODEL
PHYSICAL LANGUAGE

BARRIERS
SEMANTIC TO EFFECTIVE CULTURAL
COMMUNICATION

PERCEPTUAL EMOTIONAL
PHYSICAL CULTURAL
BARRIER BARRIER
LANGUAGE BARRIER SEMANTIC BARRIER
PERCEPTUAL BARRIER EMOTIONAL BARRIER
 TIPS TO IMPROVE
COMMUNICATION SKILLS

Clarity Tone
Body Language  Calmness and Patience
Active Listening Respectfulness
Empathy Asking Questions
Observe and learn Openness to Feedback
THANK
YOU
VERY
MUCH