Professional Documents
Culture Documents
Contents of presentation
• Communication skill
• Body language
• Effective Listening
• Team Work
• Professional ethics
• Interpersonal Skills
• Time & Stress Management
Communication skill
• Face is the index of the mind and it clearly displays the persons
interest Body language presents to the audience what we feel & think
about the particular matter
• Man is a social animal & his success in life largely depends on his
relationship & interaction with others
• We must respect the views & sentiments of others.
• When we want to differ their views, we must very politely give hints
to them without wondering their feelings
Time & Stress Management
Benefits of empathy
• Builds Trust and Respect
• Reduces tensions
• Creates collaborative environment
Workplace Etiquette
Do’s
1. I say “good morning” to co-workers when I enter the office each
morning.
2. I clean up after I use the kitchen, cafeteria or snack area.
3. I say “thank you” when someone does something nice for me.
4. I arrive on time for meetings.
5. I keep my anger under control.
6. If I send an email message, I make sure that it is relevant,
appropriate, clear, and checked for spelling and grammatical errors.
7. I am respectful of co-workers’ workspace, e.g., not using their desks
or computer, separating my belongings from theirs
Don’ts