• Listen to the check-in conversation.

• Fill in the gaps with the missing information.

• The recording shall be played twice.
• The answers shall be revealed at the end of the
second recording.
1.The passenger is flying to ________________.
2.Her 1:00 flight is leaving at ________________ due to a delay.
3.The briefcase that the passenger is taking as ________________
must be placed _______________.
4.The baggage _______________ to New York is not dependent on
weight but on the number of pieces.
5.The passenger ends up paying £20.00 for _______________
baggage because she has ______________ extra piece of baggage.
6.The passenger prefers to have a seat ___________ window.
7.The passenger must go to gate _______________ to board at
________________.

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1.The passenger is flying to New York.
2.Her 1:00 flight is leaving at 3:10 (ten past three) due to a delay.
3.The briefcase that the passenger is taking as hand baggage must be
placed under the seat.
4.The baggage allowance to New York is not dependent on weight but
on the number of pieces.
5.The passenger ends up paying £20.00 for excess baggage because
she has one extra piece of baggage.
6.The passenger prefers to have a seat by the window.
7.The passenger must go to gate 23 to board at 2:45.

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