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1. AIR ASIA: Good morning, how are you? How can I help you?
2. John: I’m fine thank you. I would like to _______________ a flight, please.
3. AIR ASIA: Okay, no problem. Where would you like to go?
4. John: I would like to book _________________ tickets to Narita Airport in Tokyo. I want to _____________
on 10/2 and _______________ to Bangkok on 20/2. I want to _________________ back in Bangkok in the
evening.
5. AIR ASIA: Ok. We do have ______________ available on those dates. The 10/2 flight departs Bangkok at
12:00 PM and arrives at 8:00 PM. The 20/2 flight departs Tokyo at 9:00 AM and arrives back in Bangkok at
5:00 PM.
6. John: That sounds perfect, thank you. Those dates and times work. How much?
7. AIR ASIA: Round trip tickets are 8,500 baht.
8. John: Ok, great. I can afford that price.
9. AIR ASIA: Would you like a window or ______________ seat?
10. John: Window, please. I like to look out the plane.
11. AIR ASIA: Okay. I will put you in seat 6A for both flights. And will you be ____________ luggage?
12. John: Yes, I will have one checked bag. The bag will be less than 20 kilograms.
13. AIR ASIA: Okay, great. That brings your total to 8,800 baht. You will be flying out of ___________ 24. After
you go through immigration and security and get to the _____________, take a left and then a right. The
gate will be down the hallway on your right. Please do not forget your __________________ or passport.
Also, please remember that boarding begins 30 minutes before takeoff.
14. John: Okay, thank you. Goodbye.
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II. True or false.
1. John wants to fly to Tokyo. True.
2. The words “luggage”, “baggage”, and “bag” all have the same meaning.
3. Narita is an airport in Tokyo.
4. John wants to return to Bangkok in the morning.
5. John will depart Tokyo at 8:00 PM
6. John wants a window seat.
7. The terminal is before immigration and security.
8. Checking a bag costs money.
9. “Round trip” means to go somewhere, and then return to your original destination.
10. John wants to fly first class.
11. A gate is where you wait for your flight inside the terminal.
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