SafetyManagement

Safety Management System

System
Implementation
Implementation

Social Compliance, BRAC

 Management Framework
Build a Culture of Safety where Employees, workers rights are ensured and violations are addressed

Governance
1 4

n d
at a n
Governance Risk assessment and Mitigation

Re
alu ing
io

c
ru
Ev itor
To assess and mitigate risk in operations on OSH
Policies and Procedures

i tm
n
and employee safety
2 5

Mo

en
Recruitment Grievance Handling

t
Management
To onboard with proper people practices
Framework To address safe guarding complaints through proper

ne n
3

r e ti o
reporting and response mechanism

ss
Gr ang
Communication and

w a i ca
H 6
i ev l i n Monitoring and Evaluation

d A un
Awareness an g

an m m
ce Assess, monitor and evaluate through a structured

Co
Training and Awareness on Rights
management process
Risk assessment
and mitigation
 Nirapon’s Safety Management Program
Nirapon Management
Safety Systems
Our safety support team guides factories through a
comprehensive, systems-based approach to safety
management. This process, which includes factory
reporting with fact-based evidence and site visit,
delivers tailored guidance to help factory
managers gain a holistic view of their factory
safety and establish effective safety management
systems.
Safety Management Program
Educational Programming
Our safety implementation program complements
our Safety Systems program by helping everyone
inside the factory understand and uphold their role
in creating a safe workplace. Through this program,
we train managers and factory-based internal
trainers and help factories establish their own
administrative controls to develop and maintain a
safe work environment.
Worker Helpline
We partner with Amader Kotha, an independent
organization that operates an anonymous helpline that
gives workers a direct voice to report safety and other
issues, allowing managers to resolve these issues in a
timely and sustainable way. We use helpline data as an
early-warning system to identify emerging risks and
patterns of behavior to inform our Educational
Programming.
 Nirapon Organization

Nirapon Members Responsibilities

Nirapon Members agree to fully participate in this member-led
organization through direct engagement with factories to support and Members Factories Employees
encourage continuous improvement.

Nirapon Program Management

Safety Management Systems
The SMS Implementation program is facilitated through
Safety Systems Education Worker
Helpline partnerships with Nirapons’ Safety Management Team based in
Dhaka, the BRAC Implementation team and the Amader Kotha
Helpline aimed at supporting factories.
Nirapon four-tier Training Evaluation Model:
The Kirkpatrick Model

Results
The degree to which targeted outcomes occur as a result of the training and the support and accountability
package

Behavior
The degree to which participants apply what they learned during training when they are back
on the job

Learning
The degree to which participants acquire the intended knowledge, skills, attitude,
confidence and commitment based on participation in the training

Reaction
The degree to which participants find the training favorable, engaging and
relevant to their jobs
Workplace safety: Occupational Health and Safety is a Right

Workplace safety is a employee and workers right: Everyone wants to

feel safe in the workplace they are coming to work in.

Ways to address: this requires a holistic approach to managing safety at

work through a safety management system that would include:

Conducting risk Take the

assessments Reporting learnings and
Identifying the Addressing Addressing
and putting in channels to update policies
hazards at grievances root causes of
control safely report and
work raised accidents
measures to grievances procedures in
minimize risk factories
Components of a Safety Management System

1.Management Commitment to Safety

2.Written Safety Policies and Procedures

3.Roles and Responsibilities

4.Hazard Recognition and Control

5.Hazard Identification and Assessment

6.Communication

7.Record Keeping and Analysis

Management Commitment to Safety

Safety Goals:
• Develop, implement and maintain a safe
workplace consistent with all regulations.

• Minimize costs associated with incidents and

accidents.

• Improve safety to maintain workers’ safety and

wellness.

• Have zero incidents and minimize disruption to

production.,
 What We Will Learn in Today

Where to begin Why this is important Progress not perfection

Hazard Identification
 Hazard vs Risk

Hazard Risk
A hazard is something that has the A risk is the likelihood of a
potential to harm you. hazard causing you harm
 Electricity  Equipment  Electrocution  Loss of business / revenue
 Chemicals / substances  Weather/environment  Explosion  Reputational risk
 Boilers  Dust/corrosion  Fire  Production interruption
 Machinery  Slips, trips and falls  Slow production, failure to
 Falls from height, injury or meet targets.
disability  Lack of transparency
 Chemical burns following an accident.
 Respiratory injuries  Cover up rather than
 Crush injuries investigate leading to more
 Lack of awareness through accidents as nothing is
poor or no training learned to prevent recurrence
 Common Workplace Hazards

Biological Ergonomic Chemical Work Environmental

Safety hazards hazards Hazards Hazards
hazards Organization
Hazards
• Electrical • Body fluids • Improper • Fuel • Extreme Rain
• • Fungus workstation • Hydrogen • Radiation
Machinery • Frequent
• • Mold per oxide • Workplace • Pollution
Noise lifting
• • Bacteria • Cleaning violence
Structural • Poor posture
• Viruses products • Sexual
• Excessive
• Paints harassment
vibration • Aggression
• Acids
etc.
• Solvents
 Group Work

What are the top three hazards for

you?
Safety The
Management System Implementation
steps for developing policy and
procedure on Occupational Health and Safety
 Nirapon’s Safety Management Program
Nirapon Management
Safety Systems
Our safety support team guides factories through a
comprehensive, systems-based approach to safety
management. This process, which includes factory
reporting with fact-based evidence and site visit,
delivers tailored guidance to help factory
managers gain a holistic view of their factory
safety and establish effective safety management
systems.
Safety Management Program
Educational Programming
Our safety implementation program complements
our Safety Systems program by helping everyone
inside the factory understand and uphold their role
in creating a safe workplace. Through this program,
we train managers and factory-based internal
trainers and help factories establish their own
administrative controls to develop and maintain a
safe work environment.
Worker Helpline
We partner with Amader Kotha, an independent
organization that operates an anonymous helpline that
gives workers a direct voice to report safety and other
issues, allowing managers to resolve these issues in a
timely and sustainable way. We use helpline data as an
early-warning system to identify emerging risks and
patterns of behavior to inform our Educational
Programming.
 Hazard vs Risk

Hazard Risk
A hazard is something that has the A risk is the likelihood of a
potential to harm you. hazard causing you harm
 Electricity  Equipment  Electrocution  Loss of business / revenue
 Chemicals / substances  Weather/environment  Explosion  Reputational risk
 Boilers  Dust/corrosion  Fire  Production interruption
 Machinery  Slips, trips and falls  Slow production, failure to
 Falls from height, injury or meet targets.
disability  Lack of transparency
 Chemical burns following an accident.
 Respiratory injuries  Cover up rather than
 Crush injuries investigate leading to more
 Lack of awareness through accidents as nothing is
poor or no training learned to prevent recurrence
 What is Risk Management?
Risk Management is a systematic approach to identify and evaluate risk and incorporate
appropriate treatment to manage and mitigate risk for any work process or activity.
 Risk Matrix

A risk matrix is a tool that normally used to assess the level of risk and assist the decision-making process. It takes into
consideration of the probability or likelihood, against the consequence or severity.

Risk Matrix for Assessment

Almost Certain - 5
Likelihood

Likely- 4

Moderate/Possible- 3

Unlikely/Remote - 2

Rare/Very Unlikely- 1

1 -Negligible 2- 3- 4- 5-
Minor/ Slight Significant Major/Fatal Severe

Consequences
 Risk Assessment - Likelihood Rating
Likelihood Example Rating

Almost Certain The most likely result of the hazard being realized 5

Likely Has a good chance of occurring and 4

is not unusual
Moderate /Possible Might be occur at sometimes in 3
future
Unlikely /Remote Has not been known to occur after 2
many years
Rare/ Very Unlikely Is practically impossible and has 1
never occurred
 Risk Assessment- Consequences Rating
Consequences Example Rating

Severe/Catastrophic Numerous fatalities, irrecoverable 5

property damage and productivity

Major/ Fatal Approximately one single fatality 4

major property damage if hazard is
realized

Significant / Serious Non-fatal injury, permanent 3

disability
Minor /Slight Disabling but not permanent injury 2

Insignificant / Negligible Minor abrasions, bruises, cuts, first 1

aid type injury.
 5x5 Risk Matrix Example

Consequences
How severe would the outcome be if the risk occurred?
Insignificant 1 Minor 2 Significant 3 Major 4 Severe 5

5 Med High Very High Extreme Extreme

Almost Certain 5 10 15 20 25
What is the probability that

4 Low Med High Very High Extreme

Likely 4 8 12 16 20
the risk will happen
Likelihood

3 Low Med Med High Very High

Moderate 3 6 9 12 15

2 Very Low Low Med Med High

Unlikely 2 4 6 8 10

1 Very Low Very Low Low Low Med

Rare 1 2 3 4 5
Hierarchy of Risk Control
 Common Workplace Risks

Legal and Safeguarding Environmental

Strategic Risk Operational Risk Financial Risk
Compliance Risk Risk Risk
• Low • Production • Fraud • Exchange Rate • Dispute • Radiation
confidence of Delay • National • Low cash flow • Turn over • Natural
employee • Unskilled staff Contact Point • Loan • Migration Disaster
• Low • Supply Chain Report • Fund Crisis • Stress • Waste
confidence of Disruption • Health and • Over • Absenteeism depletion
brands • Rework Safety Risk expenditure • • Air Pollution
• People Risk Reputation
• Breakdown • CSDD/Law of • Land Erosion
• Partnering Risk • Poor Product land
• Market Quality • Product
Competition • Absenteeism Compliance
• Loss of • Turnover
business
opportunity
 Risk Assessment & Control Measures
Risk Score Risk Control Measure

Engineering Control

Administrative
Risk
Identification Additional

Use PPE’s
Hazards Existing Evaluation

Substitute
Eliminate
(who might be Measures with
Identified Control of Risk

Control
Isolate
harmed and owner/timeline

Risk Score (A x B)
A. Consequences
how?)

B. Likelihood
Put tick (✔) mark
 Group Work

• Prepare ‘’Risk Register’’ of your top 3 Hazards

Safety The
Management System Implementation
steps for developing policy and
procedure‘’Developing Policy
on Occupational andand Safety
Health
Procedure’’
 • Code of Conduct
• Accountability
• Designated Health & Safety Safe Governance
Points
• Reporting to the Board

•
l

•
•
co
• Health & Safety Agenda in Staff

Jo Ann and nd V g me
e A en oto

Jo ctio nce ard anag

•
Se efe On ce M E
t

bD o
en

b n a in
nc em Pr
Meetings

le r e b o
•

R
sm
ss t

es unc nter tting

g e re y
Safe People Practices

ili Ag afet

es

Pe

cr em vi
•

ip
SAFE

r fo
e D in & S

tio ent ew
rm
GOVERNANCE

n
I e
h

a
alt

n
He

SA OPL CE
NG

PE CT
PR
NE E
•

F
Du

RI
RT AF

e
PA S
Safe Programme Design
•

E
I

nt
S

• Local Culture and Practices

• Programme Charters
Health & Safety

• Programme Design
• Risk Mitigation Plan

• Consultation with
Safe Reporting

PROGRAMMING
• Risk Assessment

stakeholders
• Risk Tracking

MANAGEMENT
• Risk Register

Policies, Procedures
SAFE RISK

SAFE
and
Culture
Safe Communication
SA

EN CE G
• AN FE

EM VA IN
Pr

AG IE RT
D M y ne

N
o

T
m cess EV ON lic eli uiry

AN R PO
AL IT o
P uid nq Safe M & E

M D G RE
on , I
ito m U OR g I n
in g G nd io

AN FE
rin pac AT IN w n a is
o i ec
SA
g t, IO G b l rt m
an an
N SAFE e- epo nis s D
d d stl a s e e
ev O
alu utc
COMMUNICATION hi e R ch ce itt
ati om (TRAINING AND W enc Me Pro mm
on e • cid se Co
AWARENESS) In p o n ent Safe Risk Management
• Res en
d
• Training on awareness of Health p
• de
& Safety In
• Communicating Health & Safety •
policies and reporting channels to
all
Safe Partnering
 What is a Policy?
Policies contain high-level principles or requirements that a certain department or functional area of
the factory must follow, as formally agreed upon by the owner and management.

A policy is a statement of intent /position with respect to a given topic. For example, An umbrella
policy will set strategies so that workers are not at risk and downtime is avoided.

The main purpose of a policy is to provide a systematic approach to managing risks in operations. It
communicates an organization’s values, philosophy and culture.

Policies set the directional tone for individual departments or areas of the business decided by the
senior management.

Why do we need to
do this?
Policy
A set of principles, rules,
and guidelines set by
top management specific outcome/goal.
What must be done
How it should
and who is
be done?
responsible?
Procedure Work Instruction
Precise and
A predefined set of
Comprehensive
steps/ actions to
directives necessary
accomplish/achieve a
steps and specifications
required to execute a
specific task efficiently
 Policy (Input)
Why
A policy sets out the strategic
direction of the organization as
decided by senior management
A Policy is a guideline or statement
of position with respect to a given
topic.
The purpose of policies is to
communicate an organization’s
values, philosophy, and culture.
What employees can expect from
the organization What the company
expects from employees
What customers and the community
can expect from the organization
Process (Input) Procedure (Input) Work Instruction (Output)
Activity (what, whom, where, when) What How
A process is a set of inter-related
How to perform a process How to perform a task
activities that turn inputs into outputs’
Fulfills more than one role Fulfills more than one role Fulfills only one role
A Procedure is more detailed than a
process, but less detailed than a work
A Process is the highest level
instruction. It tells how a series of A Work Instruction is the most
description of a large task or series of
sequential tasks should be performed detailed description of a task. It’s
related tasks. It provides the BIG
to achieve a specific outcome. You sole purpose is to explain step by
picture. You are usually dealing with a
are probably dealing with a procedure step how to do a specific task. You
process when the job involves 3 or
when the task has 10 separate are probably dealing with a Work
more medium to large tasks, more than
actions or 3 or more small tasks, the Instruction when the job has fewer
1 person, job title or department is
steps get 2 or more levels deep than 10 separate actions, the job is
involved, there are time delays of
(steps and sub steps), the job performed by 1 person from start to
hours, days or longer between steps,
involves more than 1 person or finish, the task is completed in a
and multiple procedures and work
department, the task is completed short amount of time from start to
instructions are necessary to fully
from start to finish in one continuous finish
describe it
time frame (no significant delays
between steps).
 Developing a Policy

Aims/Objective/Scope

1.General Statement of
Intent section Management
Commitment-Issue/Risk
and Tolerance

Policy Assign role & Responsibility,

2.Responsibility section Authority, Accountability

Practical Arrangements to
the implement policy
3.Arrangement section
Sign with Date
 1.General Statement of Intent

A general statement of The organization's

intent outlines the background should be
organization's overall brought into
philosophy. consideration.

Set aims or objectives. Scope should be kept in

(SMART) mind.
 2. Organization (Responsibility Section)

This will outline the people’s roles
and responsibilities and who is
responsible for each arrangement
within the organization.
It should also include a
management chart clearly showing
the lines of responsibility and
accountability.
It should detail how accountability is
fixed so as to ensure that delegated
responsibilities are undertaken and
how is the policy implementation
monitored
Top Management Responsibilities towards Employees Include
(Policy)

♦ Developing a policy suitable for the organisation and implementing them by embedding
procedures throughout the operational process
♦ Provision of a safe workplace
♦ Providing necessary information, instructions, and training to employees on how to work safely
♦ Provision of adequate supervision to create a safe work environment
♦ Provision of welfare facilities
♦ Provision of safe reporting in case of any potential safety risk
Operational Responsibilities of the middle managers (Procedure)

• Ensure people are treated fairly and ensure accountability.

• Risk assessments are carried out and reviewed at regular intervals.
• Effective consultation and cooperation with workers, supervisors, and top management.
• Identifying training needs and providing training to the workers.
• Involve HR, Admin, Maintenance, Compliance etc. for every accident investigations.
• Health and Safety focal to support workers and management in ensuring a safe work
environment
 Responsibilities of the Supervisor (Work Instructions)

• Conduct risk assessment and put effective mitigation measures in place.

• Develop a safe workplace that involves workers when developing work instructions and
ensures that the members of their team are trained.
• Consultation with the workers and employee representatives.
• The supervisor must set an example by showing his commitment to health and safety
practices and following procedures if someone reports a potential risk.
• Conducting a safety inspection and taking necessary measures according to organization
policy.
 Employee or Workers Responsibilities and Rights

• Take reasonable care for their own safety and that of other people who might be affected by
any accidents.

• Comply with procedures and instructions provided to take care of themselves and others.

• Follow all safety protocols at all times and ensure others are following too.

• Raise complaints using the reporting channels if there are any safety violations
 3. Arrangement Section

Effective implementation Specific Health & Safety

(Practical arrangements) Arrangements Example-

Safety Awareness

Schedule Maintenance

Safety Monitoring and Policy Review

Safety Committee Meetings and
Investigation Report

Housekeeping SOP
 Policy Communication
When policies and procedures change, communicating these with employees is essential
to avoid costly mistakes and errors.

- It should be clear, concise

and easy to understand.
- Consider face-to-face
communication.
- Ensure new policies are easy
to find.
- Use employees as
champions.
- Provide adequate trainings
and awareness.
- Ask for employee’s input or
feedback.
- Be open to ‘’Two-way
communication’’.
 Policy Review and Update
Policies and Procedures should be reviewed if and when-
• With the passage of time, policy must be reviewed (every 1 or 2 years) to ensure
that it remains valid.
• Followed by incidents of accidents to fill gaps in the process of any trends being
experienced.
• Followed by any change in the organizational structure. For example, any
significant change in the work premises.
• Any new legislation is introduced or any change in the existing legislation. For
example: Labor Law amendments, upcoming HRDD legislation from EU.
• Followed by audit findings or risk assessments which will recommend that any
specific policy is no longer valid.
• Enforcement action reveals weaknesses or specifically requires a review
 Overview of a Policy

Background Objective Scope

General Section
(Statement of intent)

Responsibilities of Responsibilities of Responsibilities of

Senior Management Middle Management Employees
Policy

Organization Section
(Roles & Responsibility) Responsibilities of Responsibilities of
Supervisors Specific Team

Information &
Annual Work Plan Procedures Training
Arrangement Section

Monitoring of Review of the Policy

Implementation Implementation
Group Work : Prepare a Policy & Procedure for ‘’Crossing an Intersection’’?

Divide into 3 groups, each group will have equal participants. Each group will get a poster
paper and a marker :

Group 1 Group 2 Group 3

Topic: Topic: Topic:

General Organization Arrangement
Section Section Section

Time: 15 Mins
THANK YOU