WORK STRESS

PRESENTED BY:
081 ZAID ANWAR
068 SANGITA ROY
066 NISHA SINGH
069 SAFIL AKBAR
089 ANJALI RAJAK
107 SWETA MISHRA
094 NAINCY AGARWAL
078 DEEPSHIKHA MITRA
080 ASMITA SADHUKHAN
 WHAT IS STRESS?

Stress can be defined as a state of

worry or mental tension caused
by a difficult situation. Stress is a
natural human response that
prompts us to address challenges
and threats in our lives. Everyone
experiences stress to some
degree.
 WHAT IS WORK STRESS?

It can be defined as the harmful physical and emotional responses that occur when
the requirements of the job do not match the capabilities, resources, or needs of the
worker. Job stress can lead to poor health and even injury.

Work-related stress is the response people may have when presented with work
demands and pressures
that are not matched to their knowledge and
abilities and which challenge their
ability to cope.
 MODEL OF STRESS

Potential Sources Consequences

Individual differences:
• Perception
Environmental factors: Physiological symptoms:
• Economic uncertainty • Job experience • Headaches
• Political uncertainty • Social support • High Blood Pressure
• Technological change • Belief in locus of control • Heart disease
• Self-efficacy
• Hostility
Organizational factors: Psychological symptoms:
• Task demands • Anxiety
• Role demands Experienced stress • Depression
• Interpersonal demand • Decrease in job
satisfaction

Personal factors: Environmental factors:

• Family problems • Economic uncertainty
• Economic problems • Political uncertainty
• Personality • Technological change
 Potential Sources

Environmental factors:
• Economic uncertainty
• Political uncertainty
• Technological change

Organizational factors:
• Task demands
• Role demands
• Interpersonal demand

Personal factors:
• Family problems
• Economic problems
• Personality
Individual Differences

• Perception
• Belief in locus of control
• Job experience
• Social support
• Self-efficacy
• Hostility
CULTURAL Differences

• Collectivism vs. Individualism

• Cultural Norms and Values
• Cultural Coping Strategies
• Communication Styles
• Social Support
• Health Beliefs
 CONSEQUENCES
Physiological symptoms:
• Headaches
• High Blood Pressure
• Heart disease

Psychological symptoms:
• Anxiety
• Depression
• Decrease in job satisfaction

Environmental factors:
• Economic uncertainty
• Political uncertainty
• Technological change
Relationship between stress and job
performance
 APPROACHES FOR MANAGING
STRESS

INDIVIDUAL
APPROACHES
• Exercise
• Mindfulness and Meditation
• Healthy Diet
• Adequate Sleep
• Time Management
• Social Support
• Hobbies and Leisure Activities
• Limit Technology and Screen Time
• Set Realistic Goals
• Seek Professional Help
ORGANIZATIONAL APPROACHES

• Promote a Healthy Work-Life Balance

• Training and Skill Development
• Recognition and Appreciation
• Health and Wellness Programs
• Conflict Resolution
• Employee Involvement
• Workload ManagemenT
A CASE STUDY:
In this case, the Calibra Net Informatics Ltd has been considered.Due to the innovative
technological solutions, the company has been doing very well and despite of the economic crisis
in 2009, its profit was continuing to increase. When the company has to enhance its performance,
then its employees have to work hard and be motivated towards their work.
The technical managing director in this company worked so hard that symptoms of
stress and fatigue could be easily observed on her. The other employees of the company also
worked so hard that they started developing health problems and began taking a sick leave from
work. In order to effectively deal with these kinds of stressful situations, a workshop was
conducted that emphasized and clearly disclosed the problems.
Through analysis, the stress factors became visible and it is understood that all the
problems and difficulties were arising from the inappropriate organizational structure. The
company planned to organize another workshop to analyze the problems and find their solutions,
stress management trainings were organized and then after half a year outcomes were measured.
The profitability began to increase again, number of sick leave days dropped back to half, work
satisfaction questionnaire depicted good results, and in this way stress management proved to be
flourishing and sustainable.
THANK YOU
!