Partner Certification

Process Guide
Global Partner Enablement Team

Fiscal 2024

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 Contents:

1 Partner Certification Process: Overview

2 Certifications for the SALES Role

3 Certifications for the PRE-SALES Role

4 Certifications for the IMPLEMENTATION Role

5 Certifications for the ARCHITECT Role

6 Certifications for the SUPPORT Role

7 Additional Information: Exam Vouchers, Finding Partner Certification Playlists

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 Partner Certification Process:
Overview

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 Broadcom Partner Certifications

Broadcom’s role-based ‘Proven

Professional’, ‘Certified Expert’, and ‘Knight’
certifications for Partners set the benchmark
for individual functional expertise and
capability in Broadcom Software solutions.

4
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 Broadcom Partner Certifications continued
Functional Roles and Types of Certification

• There are four functional roles for • There are two main types of Partner
which Broadcom issues Partner certifications available for each Focus
certifications: product. Proven Professional is the basic
level, and Certified Expert is advanced.
Sales

Pre-Sales
Basic, foundational
Implementer / Architect understanding of the concepts
and theory required of the
functional role
Support

• Each role has specific capabilities

Validated experience and
that must be validated before expertise with the capabilities
certification is granted required of the functional role

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 ROLE-BASED PARTNER CAPABILITY MODEL
On-Boarded:
Building Resource Capability, Towards Self-Sufficiency Partner Capability

Understands Proven Professional

Broadcom
Processes & Certified Expert
Resources

Understand Present and Position

SALES Franchise General Sales SALES SALES
Market and Product / Product / Offering with
Stage 1 Non-Product Enablement Stage 2 Stage 3
Offering Positioning Customers
SALES

Present Product / Offering

PRE-SALES PRE-SALES Demonstrate PRE-SALES Perform a POC with
from a Technical
Stage 1 Stage 2 Product / Offering Stage 3 Product / Offering
Perspective
PRE-SALES

Understand Perform Basic Perform Advanced

IMPLEMENT IMPLEMENT IMPLEMENT
Implementation & Offering Installation Offering Installation
Stage 1 Stage 2 Stage 3
Configuration Concepts & Configuration & Configuration
IMPLEMENT

Understand Architectural Design Basic Architecture Perform

ARCHITECT elements and ARCHITECT solution & speak ARCHITECT Advance/Complex
Stage 1 considerations for proper Stage 2 comprehensively to the Stage 3 Solution Design
ARCHITECT design solution & Configuration

Understand Perform
SUPPORT SUPPORT Perform Basic SUPPORT
Implementation & Advanced
Stage 1 Stage 2 Product / Offering Support Stage 3
Configuration Concepts Product / Offering Support
SUPPORT
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 Partner-Focused Products Available for Certification

Enterprise Software Cyber Security Software VMware Products

(Legacy CA Products) (Legacy Symantec Products) (Available May 2024)

• Agile Requirements Designer • API Management • vSphere

• AppNeta • CloudSOC • Aria Automation

• Automic Automation • Data Loss Prevention • NSX
• Clarity PPM • Email Security.cloud • vSAN
• DX Application Performance • Endpoint Security Complete • Tanzu Spring Runtime
Management • Privileged Access Management • Tanzu Application Platform
• DX NetOps • Web Isolation • Tanzu Application Service
• DX Operational Intelligence • Web Protection • SD-WAN
• DX Unified Infrastructure Management • SD-Access
• Rally • Telco Cloud Ecosystem
• Service Virtualization • AVI (NSX Advanced Load Balancer)
• Test Data Manager • NSX Security

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 Certifications for the
SALES Role

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refers to Broadcom
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Inc.
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its subsidiaries.
 Proven Sales Professional: Certification Process

• Proven Sales Professional credentials are achieved when

the Partner Resource verifies their understanding of the
market positioning and value proposition of the product. This
is accomplished through the successful completion of an
online assessment.

• To prepare individuals for the assessment, Partner 1 Access the Partner

Certification Playlists are provided for each focused Certification Playlist for
Sales from the Broadcom
enablement product. These Playlists are available on the Partner Portal

Broadcom Partner Portal and contain recommended 2 Consume the recommended

courses and materials in the
training. Partner Certification Playlist

3 Pass the Proven Sales

Professional Assessment in
• Each Partner Certification Playlist for Sales contains a Proven the Broadcom Learning
Management System
Sales Professional assessment, which is available for free on
the Broadcom Learning Management System.

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 Certified Sales Expert: Certification Process
• Certified Sales Expert credentials are granted when the
Partner Resource validates their capability to position and
present the Broadcom product to a Customer, as evaluated by
a Broadcom Subject Matter Expert.
Resources should first achieve Proven Sales Professional certification.

• Each Partner Certification Playlist for Sales contains the

Customer-Facing Presentation for each focused enablement 1 Achieve Proven Sales
Professional certification for
product. Download and practice delivering the Customer the product

Presentation. 2 Practice delivering the

product’s Customer
Presentation
• Submit a video to richard.carlson@broadcom.com that shows
3 Submit a video of you
your effective delivery of the Customer Presentation. All delivering the Customer
Presentation for an
recording platforms (Webex, iPhone, etc.) are accepted. evaluation of your capability
Validation of your capability, by a Broadcom SME, can be
submitted instead of a video.
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 Certifications for the
PRE-SALES Role

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its subsidiaries.
 Proven Pre-Sales Professional: Certification Process
• Proven Pre-Sales Professional credentials are achieved when the
Partner Resource validates their capability to demonstrate the features
and functions of the focused enablement product. This is accomplished
through the successful completion of an online assessment, OR
through validation of your capability either by a Broadcom Subject
Matter Expert or through submission of a video.

• Partner Certification Playlists for Pre-Sales are provided for each

focused enablement product on the Broadcom Partner Portal and 1 Consume the recommended
courses and materials in the
contain recommended training. Each Playlist for Pre-Sales contains a Partner Certification Playlist

link to a ‘Pre-Sales Assessment’, which is available for free on the Pass the ‘Demonstration-
2 Ready Technical Sales
Broadcom LMS. Assessment’ in the
Broadcom Learning
Management System
• NOTE: If an online Pre-Sales assessment is not available for a specific OR
product, a Broadcom SME can validate your capability to demonstrate 3 Submit a video recording, or
validation from a Broadcom
the features and functions of the product and send an email to SME, confirming your
capability to perform a demo
Richard.Carlson@Broadcom.com. Alternatively, you can submit a
video showing your capability of performing a demonstration.
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 Certified Pre-Sales Expert: Certification Process

• Certified Pre-Sales Expert credentials are granted when the

Partner Resource validates their capability to perform a Proof-
of-Concept or Proof-of-Value engagement with a Customer.
Resources should first achieve Proven Pre-Sales Professional certification.

• This POC/POV capability can be validated by successfully

passing a third-party technical exam (prep courses are 1 Achieve Proven Pre-Sales
Professional certification for
available in the Partner Certification Playlist for Pre-Sales) the product

2 Successfully pass the third-

party certification exam
• Alternatively, the POC/POV capability can be validated through OR
the submission of the Certified Pre-Sales Expert Application 3 Submit the Certified Pre-
Form that contains an experience pack of documentation Sales Expert Application
form along with details of
detailing your previous experience and capability. Validation of your experience performing
at least 2 POC engagements
your capability, by a Broadcom SME, can also be submitted. for a Customer

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 Certified Pre-Sales Expert: Certification Process continued

Experience Pack Method of Certification 3rd Party Exam Method of Certification

• In each Partner Certification Playlist for the Pre- • In each Pre-Sales Certification Playlist, there is a
Sales role, there is a link to the “Certified Pre- link to the 3rd-party technical exam (where one is
Sales Expert Application Form” available). These exams need to be scheduled in
advance, and there is an exam fee of $250 (USD).
• This form defines the required characteristics Vouchers are available in some circumstances.
and attributes of a Broadcom Partner Certified
Pre-Sales Expert, and explains the • To prepare for this exam, Partner Resources
documentation required to validate your should consume the recommended training listed
previous experience performing a POC/POV in the Pre-Sales Partner Certification Playlist.
engagement with at least 2 Customers • Successfully passing this 3rd party technical exam
• Fill out the application form and submit it, along results in 3 certifications:
• Certified Pre-Sales Expert
with your experience pack, to
• Proven Implementation Professional
richard.carlson@broadcom.com for evaluation • Proven Support Professional

For all Partner-Focus products For Cyber Security & VMware products only

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 Frequently Asked Questions: Pre-Sales Certifications
I want a Proven Where do I find a There’s no 3rd-party Why do I get three Where can I find
Pre-Sales Pro Broadcom technical exam certifications if I pass information on how
certification, but Subject Matter available for my the 3rd party technical to register for the
there’s no Expert to product. How can I exam for Cyber Security 3rd party technical
online Pre-Sales validate my get my Certified Pre- and VMware products, exam?
assessment capability? Sales Expert but not for legacy CA
listed in the certification? products?
Partner Where a 3rd party
Certification A Broadcom Subject The Cyber Security and technical exam is
Playlist. What Matter Expert is Fill out the Certified Pre- VMware technical exams available for a product,
can I do? defined for the Sales Expert Application encompass and test the the Pre-Sales Partner
certification process form listed in the Partner foundational technical Certification Playlist for
Submit a video as a Broadcom Learning Plan and send that product will have a
knowledge required for three
recording - or have employee with it, along with documented link to a guide entitled
proof that you’ve functional roles – Pre-Sales, “Broadcom Third-Party
a Broadcom Subject technical capabilities Implementation and Support.
Matter Expert send associated with the performed 2 POC/POV Exam Registration
Rick Carlson an functional role or engagements for Process”.
Customers, to The 3rd party exams for legacy
email - that focused enablement This material will walk
richard.carlson@broadcom.com CA products do not contain a
validates your product. for evaluation as a you through what you
capability to Pre-Sales element - therefore need to do in order to
Certified Pre-Sales passing one of those exams
demonstrate the Expert. register for an exam.
features and only certifies you for the
functions of the Implementation and Support
product. roles.

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 Certifications for the
IMPLEMENTATION /
ARCHITECTURE Role

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term “Broadcom”
refers to Broadcom
refers to Broadcom
Inc. and/or
Inc.
itsand/or
subsidiaries.
its subsidiaries.
 Proven Implementation Professional: Certification Process

• Proven Implementation Professional credentials are achieved

when the Partner Resource validates their understanding of
foundational, technical product concepts, including installation and
configuration.

• This capability can be validated by successfully passing a 3rd

Party technical exam.
1 Access the Partner
• To prepare individuals for the 3 Party exam, Partner Certification rd Certification Playlist for
Implementation from the
Playlists for Implementation are provided for each focused Broadcom Partner Portal

enablement product. These Playlists are available on the Broadcom 2 Consume the recommended
Partner Portal and contain recommended training. courses and materials in the
Partner Certification Playlist

• Each Partner Certification Playlist for Implementation also 3 Pass the 3rd Party
Professional Exam
contains a link to the 3rd Party Professional Exam, where
available. These exams need to be scheduled in advance, and
there is an exam fee.
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and/or its subsidiaries.
 Certified Implementation Expert: Certification Process

• Certified Implementation Expert credentials are granted when the

Partner Resource validates their experience and capability in
performing advanced installation and configuration activities through
engagements with a Customer.
Resources should first achieve Proven Implementation Professional certification.

• This capability can be validated through the submission of an

1 Achieve Proven
application form that defines the required attributes of a Certified Implementation Professional
certification for the product
Implementation Expert, and explains the documentation required to
Submit the Certified
validate your previous experience performing an implementation 2 Implementation Expert
Application form along with
engagement with at least 2 Customers. details of your experience
performing at least 2
Implementation
• Fill out the Certified Implementation Expert application form and engagements for a Customer
OR Submit validation of your
submit it, along with your experience pack, to 3 capability from a Broadcom
richard.carlson@broadcom.com for evaluation. Validation of your SME

capability, by a Broadcom SME, can be submitted as well.

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and/or its subsidiaries.
 Certified Implementation Expert: Certification Process continued

Experience Pack Method of Certification

• In each Partner Certification Playlist for the

Implementation role, there is a link to the “Certified
Implementation Expert Application Form”
• This form defines the required characteristics and
attributes of a Broadcom Partner Certified
Implementation Expert, and explains the
documentation required to validate your previous
experience performing an installation/configuration
engagement with at least 2 Customers

• Fill out the application form and submit it with your

experience pack, to richard.carlson@broadcom.com
for evaluation

For all Partner-Focus products

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to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 Frequently Asked Questions: Implementation Certifications
I want a Proven I’ve been installing this
Implementation product in the field for years, Are there free
Professional so I’m applying for Certified vouchers available to Where can I find
certification, but there’s Implementation Expert. defray the cost of the information on how to
no 3rd Party exam listed Do I still need to pass the 3rd exam registration fee? register for the 3rd party
in the Partner Learning Party exam and get Proven technical exam?
Plan. What can I do? Implementation
Professional?

Fill out the Certified Yes – although you may have vast Depending on your Where a 3rd party technical
Implementation Expert experience with the product and organization’s level or tier exam is available for a product,
Application form found in the qualify for Certified Implementation in the Broadcom Partner the Implementation Partner
Partner Certification Playlist Expert credentials, you still need to Program, you may be Certification Playlist for that
and send it, along with pass the 3rd Party exam (if one is eligible for a free exam product will have a link to a
documented proof of your available) and get your Proven voucher that you can use guide entitled “Broadcom Third-
Customer engagement Implementation Professional to register and pay for the Party Exam Registration
experience, to certification as well. This is because exam. Process”.
richard.carlson@broadcom.com for there may have been major updates
evaluation as a Certified More information is This material will walk you
and changes to the product (and the
Implementation Expert. available in the last section through what you need to do in
exam) since you last studied the
of this presentation. order to register for an exam.
product.
If acceptable, you will also then
be issued a Proven You will be given 6 months to pass
Implementation Professional the 3rd Party exam after receiving
certification. your Certified Implementation
Expert credentials.
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and/or its subsidiaries.
 Certifications for the
ARCHITECT Role

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term “Broadcom”
refers to Broadcom
refers to Broadcom
Inc. and/or
Inc.
itsand/or
subsidiaries.
its subsidiaries.
 Proven Architecture Professional: Certification Process
• Proven Architecture Professional credentials are achieved
when the Partner Resource validates their understanding of
foundational, technical solution design concepts, including
installation and configuration.

• This capability can be validated by successfully passing a 3rd

Party technical exam.
1 Access the Partner
• To prepare individuals for the 3 Party exam, Partner Certification rd Certification Playlist for
Architecture from the
Playlists for Architecture are provided for each focused enablement Broadcom Partner Portal

product. These Playlists are available on the Broadcom Partner 2 Consume the recommended
Portal and contain recommended training. courses and materials in the
Partner Certification Playlist

• Each Partner Certification Playlist for Architecture also contains a 3 Pass the 3rd Party
Professional Exam
link to the 3rd Party certification exam, where available. These
exams need to be scheduled in advance, and there is an exam
fee.
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to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 Certified Architecture Expert: Certification Process
• Certified Architecture Expert credentials are granted when the
Partner Resource validates their experience and capability in
performing advanced solution design activities through
engagements with a Customer.
Resources should first achieve Proven Architecture Professional certification.

• This capability can be validated through the submission of an

1 Achieve Proven Architecture
application form that defines the required attributes of a Certified Professional certification for
the product
Architecture Expert, and explains the documentation required to
Submit the Certified
validate your previous experience performing an implementation 2 Architecture Expert
Application form along with
engagement with at least 2 Customers. details of your experience
performing at least 2
enterprise solution design
• Fill out the Certified Architecture Expert application form and submit engagements for a Customer
OR Submit validation of your
it, along with your experience pack, to 3 capability from a Broadcom
richard.carlson@broadcom.com for evaluation. Validation of your SME

capability, by a Broadcom SME, can be submitted as well.

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and/or its subsidiaries.
 Certified Architecture Expert: Certification Process continued

Experience Pack Method of Certification

• In each Partner Certification Playlist for the Architecture

role, there is a link to the “Certified Architecture Expert
Application Form”
• This form defines the required characteristics and
attributes of a Broadcom Partner Certified Architecture
Expert, and explains the documentation required to
validate your previous experience performing an
enterprise solution design engagement with at least 2
Customers

• Fill out the application form and submit it with your

experience pack, to richard.carlson@broadcom.com
for evaluation

For all Partner-Focus products

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to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 Frequently Asked Questions: Architecture Certifications
I want a Proven I’ve been designing enterprise
Architecture solutions with this product in Are there free
Professional certification, the field for years, so I’m vouchers available to Where can I find
but there’s no 3rd Party applying for Certified defray the cost of the information on how to
Architecture Expert. exam registration fee? register for the 3rd party
exam listed in the Partner Do I still need to pass the 3rd
Learning Plan. What can I technical exam?
Party exam and get Proven
do? Implementation Professional?

Fill out the Certified Yes – although you may have vast Depending on your Where a 3rd party technical
Architecture Expert Application experience with the product and organization’s level or tier exam is available for a product,
form found in the Partner qualify for Certified Architecture in the Broadcom Partner the Architecture Partner
Certification Playlist and send Expert credentials, you still need to Program, you may be Certification Playlist for that
it, along with documented proof pass the 3rd Party exam (if one is eligible for a free exam product will have a link to a
of your Customer engagement available) and get your Proven voucher that you can use guide entitled “Broadcom Third-
experience, to Architecture Professional to register and pay for the Party Exam Registration
richard.carlson@broadcom.com for certification as well. This is because exam. Process”.
evaluation as a Certified there may have been major updates
Architecture Expert. More information is This material will walk you
and changes to the product (and the
available in the last section through what you need to do in
exam) since you last studied the
If acceptable, you will also then of this presentation. order to register for an exam.
product.
be issued a Proven
Architecture Professional You will be given 6 months to pass
certification. the 3rd Party exam after receiving
your Certified Architecture Expert
credentials.
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 Certifications for the
SUPPORT Role

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term “Broadcom”
refers to Broadcom
refers to Broadcom
Inc. and/or
Inc.
itsand/or
subsidiaries.
its subsidiaries.
 Proven Support Professional: Certification Process

• Proven Support Professional credentials are achieved when

the Partner Resource validates their understanding of
foundational, technical product concepts, including providing
technical support.

• To prepare individuals for the 3rd Party exam, Partner Certification

Playlists for the Support role are provided for each focused
enablement product. These Playlists are available on the Broadcom 1 Access the Partner
Certification Playlist for
Partner Portal and contain recommended training. Support from the Broadcom
Partner Portal

2 Consume the recommended

courses and materials in the
• Each Partner Certification Playlist for Support contains a link to the Exam Study Guide and
Partner Certification Playlist
3rd Party Professional Exam, where available. These exams need to
be scheduled in advance, and there is an exam fee. 3 Pass the 3rd Party
Professional Exam
Note that this 3rd Party exam is the same exam as for the Proven Implementation
Professional certification. Passing it will achieve both certifications.

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 Certified Support Expert: Certification Process
• Certified Support Expert credentials are granted when the
Partner Resource validates their experience and capability in
performing advanced product support activities for approximately
2 years; AND provides evidence that they have successfully
closed over 100 issues per year on the product.
Resources should first achieve Proven Support Professional certification.

• This capability can be validated through the submission of an 1 Achieve Proven Support
Professional certification for
application form that defines the required attributes of a Broadcom the product

Partner Certified Support Expert, and explains the documentation 2 Submit the Certified Support
Expert Application form
required to validate your experience. along with details of your
experience providing
advanced product support
for Customers

• Fill out the application form and submit it, along with your 3 OR Submit validation of your
capability from a Broadcom
experience pack, to richard.carlson@broadcom.com for evaluation. SME

Validation of your capability, by a Broadcom SME, can be submitted

as well.
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refers Inc. Inc.
to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 Certified Support Expert: Certification Process continued

Experience Pack Method of Certification

• In each Partner Certification Playlist for the Support

role, there is a link to the “Certified Support Expert
Application Form”.

• This form defines the required characteristics and

attributes of a Broadcom Partner Certified Support
Expert, and explains the documentation required to
validate your previous experience providing product
support to Customers for at least 2 years, AND over
100 successfully closed issues on the product.

• Fill out the application form and submit it with your

experience pack, to richard.carlson@broadcom.com
for evaluation

For all Partner-focus products

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and/or its subsidiaries.
 Frequently Asked Questions: Support Certifications

I’ve been providing support

I want a Proven Support for this product for years, so Are there free
Professional certification, I’m applying for Certified vouchers available to Where can I find
but there’s no 3rd Party Support Expert. Do I still need defray the cost of the information on how to
exam listed in the Partner to pass the 3rd Party exam and 3rd Party exam register for the 3rd party
Learning Plan. What can I get Proven Support registration fee? technical exam?
do? Professional?

Fill out the Certified Support Yes – although you may have vast Depending on your Where a 3rd party technical exam
Expert Application form found in experience with the product and organization’s level or tier in is available for a product, the
the Partner Certification Playlist qualify for Certified Support Expert the Broadcom Partner Support Partner Certification
and send it, along with credentials, you still need to pass the Program, you may be Playlist for that product will have
documented proof of your 3rd Party exam and get your Proven eligible for a free exam a link to a guide entitled
experience, to Support Professional certification as voucher that you can use to “Broadcom Third-Party Exam
richard.carlson@broadcom.com well. This is because there may have register and pay for the Registration Process”.
for evaluation as a Certified been major updates and changes to exam.
Support Expert. the product (and the exam) since you This material will walk you
last studied the product. More information is through what you need to do in
If acceptable, you will also then available in the last section order to register for an exam.
be issued a Proven Support You will be given 6 months to pass of this presentation.
Professional certification. the 3rd Party exam after receiving
your Certified Support Expert
credentials.

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to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 Additional Information

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and Confidential.
CopyrightCopyright
© 2023 Broadcom.
© 2023 Broadcom.
All RightsAll
Reserved.
Rights Reserved.
The term The
“Broadcom”
term “Broadcom”
refers to Broadcom
refers to Broadcom
Inc. and/or
Inc.
itsand/or
subsidiaries.
its subsidiaries.
 3rd Party Exam Vouchers
Broadcom Software wants to support its Partners to develop their
Broadcom Software product knowledge and skills.
As a key member of our valued Strategic, Premier and Consulting Services partners, Distribution and
GSP/GSI ecosystem, we want to make it as easy as possible for you to earn your certifications and
demonstrate your proven expertise to your customers. To help, we are offering to cover the costs of
your exam vouchers so that you can fast track your Proven Professional exams.

1 Submit Voucher Request for Approval from Richard Carlson, Global Partner Enablement

2 Submit the Proven Professional Exam Voucher Request Form

3 Review the Broadcom Partner Third-Party Exam Registration Process Guide

• We recommend that you take your exams within three months of receipt of your exam voucher.
• Proof of exam completion and certification obtained need to be uploaded within 21 days of taking
your exam(s), even if you fail.
• Additional vouchers can only be requested if existing vouchers have been used or a realistic
timeframe has been provided for taking the exam(s).

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refers Inc. Inc.
to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 BROADCOM KNIGHTS PROGRAM

The goals of the Broadcom Knights program are to retain, build loyalty and increase engagement across
Strategic Partners within the Broadcom ecosystem; and to provide customers and sales teams clear visibility to the
best Partner technical resources who are making the largest business impact.

This invitation-only program was created to aggressively develop and reward those Partner systems engineers and
consultants who demonstrate consistent technical leadership and a passion for Broadcom software products. The
Knight designation is the highest level of recognition that Broadcom provides for Partner individuals.

Knights are an organization of “technical champions” Membership is by invitation only, awarded only to
pooled from Broadcom’s best partners around the world Partners – not SEs or Customers

Partner sales and technical engineers who are driving

substantial positive business impact for Broadcom, with Awarded to individuals – not Partner organizations
little to no dependence on the SE organization

The highest level of recognition, accreditation, certification Membership is renewed annually only if the Knight
and training Broadcom provides for Partners continues to meet program requirements

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refers Inc. Inc.
to Broadcom and/or its subsidiaries.
and/or its subsidiaries.
 Thank You

34 Broadcom
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Proprietary Copyright
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© 2023 © 2023All
Broadcom. Rights
Broadcom. Reserved.
All RightsAll The
Reserved.
Rights termterm
“Broadcom”
Reserved.
The The termrefers
“Broadcom” to Broadcom
“Broadcom”
refers Inc.
to Broadcom
refers to and/or
Broadcom
Inc. itsInc.
and/orsubsidiaries.
itsand/or
subsidiaries.
its subsidiaries.