Uploads by eric stevanus

20190629233600D5440_MGMT6038 - Session 2

20190629233600D5440_MGMT6038 - Session 2 (3)

20190629233600D5440_MGMT6038 - Session 2 (1)

20190629233600D5440_MGMT6038 - Session 2 (2)

20190629233352D5440_MGMT6038 - Session 1

Assignment 5

Assignment 1

Assignment 2

Assignment 2 4 Nov

Assignment 4

Assignment 1 4 Nov

Assignment 3

Forum gg

FORUM 5

forum ggg

forum lagi forum lagi

forum 10

forum trakhir

FORUM 6

Final Assignment

Forum lagi

FORUM Benar Benar Benar Trakhir

Assignment 8

Assignment 5

Assignment 9

assignment 7

assignment 6

20191215155332D5979_TRSM6099 Sesi 9 the Service Delivery System

20191215155309D5979_TRSM6099 Sesi 13 Service Excellent

20191215155245D5979_TRSM6099 Sesi 11 Managing Service Delivery

20191215155209D5979_TRSM6099 Sesi 1 Hospitality Service Strategy

20191215155157D5979_TRSM6099 Sesi 3 Guest Experience Scene

20191215155146D5979_TRSM6099 Sesi 2 Guest Expectation Plan

20191215155124D5979_TRSM6099 Sesi 4 Developing Hospitality Culture

20191215155209D5979_TRSM6099 Sesi 1 Hospitality Service Strategy

20191215155245D5979_TRSM6099 Sesi 11 Managing Service Delivery

20191215155309D5979_TRSM6099 Sesi 13 Service Excellent

20191215155146D5979_TRSM6099 Sesi 2 Guest Expectation Plan

20191215155332D5979_TRSM6099 Sesi 9 the Service Delivery System

20191215155157D5979_TRSM6099 Sesi 3 Guest Experience Scene

20191215155124D5979_TRSM6099 Sesi 4 Developing Hospitality Culture