I.T.

CHAPTER 6
What is the difference between a docking station and a port replicator?
A docking station has fewer ports.

A docking station may have PCI slots for expansion cards and speakers.

A docking station may have a built-in display.

A docking station has a universal connector so that it can be used with all laptops.

Which display technology is most commonly found in modern laptop computers?

CRT

LED

plasma

LCD

Which task must be completed first for a technician to be able to configure power
management states using Windows XP?
APM power management mode must be configured in the BIOS before ACPI can be
used to configure power.
ACPI power management mode must be enabled in the BIOS before Windows
XP can be used to configure power management.
APM power management mode must be disabled in the BIOS so that Windows XP
can be used to configure power management.
All power management settings must be disabled in the BIOS so Windows can be
used to manage ACPI.

Which two laptop ports are used primarily for communication and network connectivity?
(Choose two.)
Ethernet

modem

parallel

DVI
Which three components commonly connect to USB or FireWire ports? (Choose three.)
camera

AC adapter

PC Card

printer

scanner

graphics adapter

What is the major difference between desktop and laptop motherboards?

Desktops use the AT form factor while laptops use the mini or baby AT form factor.
Desktop motherboards typically have a standard form factor and are
interchangeable while laptop motherboards are proprietary.
Desktops have a variety of expansion and RAM slot designs while laptops have
standard expansion and RAM slot designs.
Currently there is no significant difference in the motherboard form factors for the
desktop and laptop.

Refer to the exhibit. What is the correct order of steps to remove a laptop battery?
3, 2, 4, 1
 2, 3, 4, 1

2, 4, 1, 3

3, 2, 1, 4

What is the benefit of using CPU throttling in laptops?

It reduces the processing time needed by end-user applications.

It reduces CPU power consumption and heat production.

It reduces the amount of CPU resources needed by system applications.

It avoids the need to increase the clock speed of the laptop processor.

Which two characteristics make laptops a better choice than desktop computers?
(Choose two.)
mobility

functionality

size

OS installed

compatibility

Which three components are interchangeable between desktop and laptop computers?
(Choose three.)
PC ExpressCard

hard disk

PCI sound card

printer

scanner
 USB flash drive

Which type of interface do current laptops use to achieve similar expansion capabilities
as desktops?
CardBus

PC ExpressCard

ISA

PCI

Refer to the exhibit. Which two form factors are supported by the devices shown in the graphic?
(Choose two.)
30-pin

34-pin

43-pin

45-pin

54-pin

Which name is given to the collection of settings that control the power settings of a
laptop?
current setups

energy settings

hibernation profiles

power profiles

power schemes

Which two devices are commonly hot-swappable on laptops? (Choose two.)

Integrated LCD screen

CPU chip

PC Card

RAM

USB Drive

Which generation of cell-phone standards was the first to deal with how to send and
receive text, photographs, and video?
first

second

third

fourth

Which type of questions would a technician initially ask to gather information to help
solve the problem?
categorical
 closed

directed

multiple-choice

open

What is meant by a laptop device being hot-swappable?

The device does not need a driver to interface with the computer OS.

The laptop does not need to be powered off to install or remove the device.

The device can be connected using more than one type of port.

The device can interface with the laptop wirelessly.

Where can a technician change the power schemes on a laptop running Windows XP?
Select Advanced Settings from within the BIOS.

Select Power Options from within the Control Panel.

Select Power from within Administrative Tools.

Select Configure Power Settings from within Computer Management

Which two devices can be individually configured within Windows XP to power off after
the laptop has been idle for a given period of time? (Choose two.)
optical drive

disk drive

fan

monitor

wireless NIC
Which internal laptop component may be designed as a hot-swappable device?
CPU

LCD screen

optical drive

RAM

touch pad

A user has connected a digital projector to the external monitor port on a laptop
computer, but the projector indicates that there is no RGB signal. What should the user
try first to resolve the problem?
Connect the projector to the s-video port.
Press the function key that will redirect the video output to the external
monitor.
Try a different laptop.

Try a different projector.

What is the proper way to clean optical drives?

Spray ionized solution inside the drive.

Use an electrostatic vacuum cleaner.

Blow the dust with compressed air from the inside.

Use a cleaning disc for optical drives.

Which two actions should be performed to clean the surface of CDs and DVDs?
(Choose two.)
Use a lint-free cotton cloth.

Use a cotton ball.

Use a household cleaning solution.

Wipe the disc from the center outward.

Wipe the disc in a clockwise direction.

Wipe the disc in a counterclockwise direction.