audio/video editing workstation 628 AV hard

drive 630
BSOD 645 DVR 630
ENERGY STAR 632 EPEAT rating system
632 gaming PC 627
graphics/CAD/CAM design workstation 627
home server 630
home theater PC 630
intermittent device failure 647
IOPS 636
loopback plug 646
media player 630
nanometer 632
NAS 629
patch 648
pin wheel 645
POST card 645
service pack 648
service release 648
thin client 629
thick client 630
virtualization workstation 629
warm boot 647

Review Questions
1. executes POST. [ BIOS/UEFI | CMOS | NAS | RAM ]
2. Which technology is most likely to be used in a home theater configuration?
[ KVM switch | nanometer | DVR | RAID ]
3. List three design recommendations for a home server PC.

4. To troubleshoot a variety of possible system startup problems, press the__________key during the
system startup process to bring up the Advanced Boot Options menu.
[FI | F2 | F8 | F12 ]
5. Which of the following would most likely be a design consideration for a gaming PC rather than a
computer used for virtualization?
a. High amount of RAM
b. NAS
c. Multiple fast, large-capacity hard drives
d. Additional system cooling
6. If a computer beeps once during POST, what does this commonly mean to a technician?
a. There is not a problem.
 b. CPU register test
c. DRAM refresh
d. Video initialization error

7. An adapter or USB device that performs diagnostics and displays a code or LEDs is known as a
. [ DIGI card | probe | torx | POST card ]
8-10. Group the following computer components into three design subsystems. In other words, group the
components that need to be considered together when designing a subsection of a computer. Each
group must include at least two components. All components are used.
power supply CPU chipsel

video card case CPU cooling

mot herboard display RAM

Group 1 components:

Group 2 components:

Group 3 components:

11. A motherboard advertisement lists UEFI as one of the motherboard features. What is UEFI?
a. A port
b. A BIOS replacement

c. An internal interface
d. A type of storage device
12. Which three design environments would have the largest display needs? (Select three.)
[ CAD | industrial | gaming | home theater | virtualization | thick client | home server ]
13. Which type of computer design would be implemented if a workstation ran its applications from a remote
server?
[ CAD | industrial | home theater | virtualization | thin client | thick client ]
14. When designing, with what computer component would you consider the nanometer measurement?
[ hard drive | motherboard | display | CPU | power supply | air filter ]
15. Which two components could have an ITX form factor? (Select two.)

[ hard drive | motherboard | display | CPU | power supply | air filter ]

16. Place the six steps of troubleshooting in the order in which they occur.
First a.Test the theory to determine cause.
Second & Establish a theory of probable cause.

Third c.Document and provide feedback.

Fourth (i. Identify the problem.

Filth e.Verify system functionality and, if applicable, implement preventive measures.

Sixth r. Establish a plan of action to resolve the problem and implement the solution.
17. [ T | F ] During the Test the theory troubleshooting phase, you might be required to escalate the problem
to a more experienced technician.
18. A___ __is used to test a communications circuit or RJ-45 port.
 [ multimeter | probe | torx | loopback plug ]
19. Which computer design environment would have the most need for a laptop enclosure?
[ industrial | gaming | home theater | virtualization | mobile | home server ]
20. [ T | F ] When dealing with an irate customer, it is best to listen to the customer vent.

Exercises

Exercise 12.1 Computer System Design

Objective:
To be able to recommend a complete system based on the customer’s needs or
placement of the system
Parts:
Internet access
Procedure:
Use the Internet to research specific computers, based on the given scenario.
1. A home-bound elderly person has just had the hard drive fail that was installed in a realty old
computer. The person has decided to replace the computer rather than fix the broken one. The
elderly person uses the computer to shop for family members, check email, play basic computer
card games with others online, and view pictures on CDs or DVDs sent by family members.
Internet access is through a DSL modem that connects to the USB port and still works. Find a
suitable computer on the Internet. The customer would like to keep the cost around $700, including
installation, if possible. Write the computer model, basic description, cost, and cost of installation.

My Recommendation: Acer Aspire TC-885 Acer's TC-885 comes stocked with an 8th Gen Intel Core
i5- 8400 processor (CPU), 12GB of DDR4 RAM, and a 2TB hard disk drive (HDD), which combined is
more than enough power to cut through a day's productivity tasks. Built in is a DVD-RW optical drive
and plenty of ports, including USB-C, three USB-A 3.1, four USB-A 2.0, two HDMI, and VGA. Price:
$485 Internet Connection -at least 5-20Mbps thru DSL connection Cost at $30 per month Installation -for
about $50 overall

2. A graphic artist would like a second computer as a mobile solution and would like your
assistance finding a suitable laptop. The graphic artist does mostly video graphics creation but
would like to be able to work some when traveling. Find three possible solutions. Provide the
computer model, basic description, and costs of the three laptops.

My Recommendation: -1. Acer Aspire E5-576G-5762 Laptop - Processor: Intel Core i5-8250U 8th
Generation 1.6 GHz (Turbo up to 3.4 GHz) Quad-Core Processor - RAM: 8GB - Storage: 256GB SSD
-Graphics: NVIDIA GeForce MX150 with 2GB DDR5 VRAM - Display: 15.6 Inch LED-backlit Full HD
display with 1920 × 1080 Resolution - Operating System: Windows 10 Home 64-bit - Price: $579 2. Dell
G5587 Laptop - Processor: Intel Core i5-8300H 8th Generation 2.3 GHz Coffee Lake Processor (Turbo
up to 3.9GHz) - RAM: 8GB DDR4 RAM - Storage: 1TB 5400RPM HDD + 128GB SSD Drive Storage
-Graphics: NVIDIA GeForce GTX 1060 6GB DDR5 VRAM - Display: 15.6 Inch LED-backlit Full HD
IPS display with 1920 × 1080 Resolution - Operating System: Windows 10 Home 64-bit - Price: $800 3.
Apple MacBook Pro 15 - Processor: Intel Core i7 2.2GHz Hexa-Core Processor (Turbo up to 4.1 GHz) -
RAM: 16GB DDR4 RAM - Storage: 256GB SSD -Graphics: AMD Radeon Pro 555x with 4GB DDR5
Graphics - Display: 15.4 Inch True Tone Retina display with 2880 x 1800 Resolution - Operating System:
macOS Mojave - Price: $2,000
3. A sports complex wants to have a kiosk with a touch screen and that holds a computer that
runs specialized software. The software allows folks to search for events and get detailed
walking directions to the events and/or a specific sports field. No network connectivity is
required. Locate a computer with an HDMI output for connectivity with the touch screen for
this outdoor kiosk located in a year-round sports complex. List the model number, basic
description, and your fee for installing this system.

My Recommendation: Acer 27-inch Widescreen Touch Screen Monitor T272HL KEY FEATURES: -
Intuitive LCD 10 point touch screen with fast response time -Edge-to-edge widescreen technology
-Seamlessly connect tablet or smartphone without calibration or setup -DVI and HDMI ports Price: $440
Installation Fee: about $150

4. A purchasing department is going to a thin-client environment. Select one desktop thin-client

computer model and one mobile thin-client model from different manufacturers that can be used in
the 10-person department. The models need to support dual displays. Detail any model numbers,
basic parts descriptions, and costs.

My Recommendation: HP t520 Thin Client - No-hassle virtualization Connect to your virtualized

desktops and applications with support for the latest enterprise-class ISVs and Citrix HDX Ready
Premium, VMware HCL, and Microsoft Remote FX Enabled certifications. - Expansive display and
peripheral support. Enjoy dual-display productivity with two DisplayPort 1.2 ports and one VGA port.
Get fast connections to your peripherals with six USB ports. Support legacy connectivity with the HP
USB Legacy Port Adapter. - Connect the way you want. Connect the way you want. Pick the
communication technology that’s best for you with Gigabit Ethernet and support for 802.11a/b/g/n or
Bluetooth. - Protect your investment. Provide a secure thin computing environment with a thin client that
is designed to NIST BIOS specifications and has a range of software and hardware security features,
including Secure and Measured Boot and an optional Cable Lock. PRICE: $350

5. A small company is expanding and is hiring an administrative assistant for the sales manager.
Select a computer, monitor, keyboard, and an inkjet all-in-one printer for this assistant, who will be
using Microsoft Office-type applications. The boss has put a $1,200 limit (not counting shipping) on
the entire purchase. Provide a detailed list, description, and costs of parts chosen.

My Recommendation: Dell OptiPlex 3030 CPU: Intel Core i5-4590S | Graphics: Intel HD Graphics
4600 | RAM: 4GB | Storage: 500GB HDD | Connectivity: Gigabit Ethernet, 802.11n Wi-Fi | Dimensions
(W x D x H): 7 x 33 x 49cm Price: $532 Topre Realforce 104UBS Silent variable Interface: Wired |
Switches: Topre electrostatic capacitive silenced (30, 45 and 50 grams) Price: $210

6. Select a CAD/CAM manufacturing design computer that uses 64-bit AutoCAD Mechanical 2013
software. Research the AutoCAD Mechanical application’s video requirements. Provide a detailed
list, description, and cost of parts chosen including the video card and display. Price is no object.
(Note that AutoCAD Mechanical requires a 1280x1024 display with true color.)

My Recommendation: Lenovo ThinkStation P320 Compact Workstation The ThinkStation P320 is

powered by Intel Core i7 quad-core processor with 16 GB of RAM and has a 512 GB SSD for storage.
The desktop computer renders its graphical power from Nvidia Quadro P600 with 2 GB of VRAM and
the small chassis is what sets it apart from the competition. Price: $1,020 Samsung U28E590D Screen
Size: 28” | Aspect Ratio: 16:9 | Resolution: 3840x2160 (4K) | Contrast: 1,000:1 | Response time: ~ 1ms
(gray to gray) Price: ~ $338.00
 7. You have an unlimited budget to build the best gaming rig possible. Choose two PC manufacturer
sites at which you can select components, monitors, applications, and accessories for your new
system.

My Recommendation: ThinkStation P320 Compact Workstation The ThinkStation P320 is powered by

Intel Core i7 quad-core processor with 16 GB of RAM and has a 512 GB SSD for storage. The desktop computer
renders its graphical power from Nvidia Quadro P600 with 2 GB of VRAM and the small chassis is what sets it
apart from the competition. Price: $1,020 Samsung U28E590D Screen Size: 28” | Aspect Ratio: 16:9 | Resolution:
- RTX 2080 Ti | RAM: 32GB | Storage: 480GB M.2 SSD/2TB HDD Price: $3,571.36 MSI Trident X CPU: Intel
Core i7-9700K | Graphics: Nvidia GeForce RTX 2080 | RAM: 32GB | Storage: 512GB SSD, 2TB HDD Price:
$1,573.85 MONITOR: BenQ EX3501R Screen size: 35-inch | Aspect Connect the way you want. Connect the way
you want. Pick the communication technology that’s best for you with Gigabit Ethernet and support for
802.11a/b/g/n or Bluetooth. - Protect your investment. Provide a secure thin computing environment with a thin
client that is designed to NIST BIOS specifications and has a range of AG352UCG6 Black Edition Screen size: 35-
inch | Aspect ratio: 21:9 | Resolution: 3,440 x 1,440 | Brightness: 300 cd/m2 | Refresh rate: 120Hz | Response time:
4ms | Viewing angle: 178/178 | Contrast ratio: 2,500:1: | Color support: sRGB 100% | Weight: 26 pounds Price:
$739.80

8. You have an unlimited budget. "Yfou need to build two systems from scratch. 'Yfou will need cases,
power supplies, motherboards, CPUs, RAM, hard drives, video cards, and more. List two websites
at which you can compare and buy all of the components you need to build your two systems.

My Recommendation: screen with fast response time -Edge-to-edge widescreen technology -Seamlessly
connect tablet or smartphone without calibration.36 MSI Trident X CPU: Intel Core i7-9700K | Graphics:
Nvidia GeForce RTX 2080 | RAM: 32GB | Storage: 512GB SSD, 2TB HDD Price: $1,573.85
MONITOR: BenQ EX3501R Screen size: 35-inch | Aspect ratio: 21:9 | Resolution: 3,440 x 1,440 |
Brightness: : 300 cd/m2 | Refresh rate: 100Hz | Response time: 4ms | Viewing angle: 178/178 | Contrast
ratio: 2,500:1 | Color support: sRGB 100% | Weight: 23 pounds Price: $739.80 AOC Agon AG352UCG6
Black Edition Screen size: 35-inch | Aspect ratio: 21:9 | Resolution: 3,440 x 1,440 | Brightness: 300 cd/m2
| Refresh rate: 120Hz | Response time: 4ms | Viewing angle: 178/178 | Contrast ratio: 2,500:1: | Color
support: sRGB 100% | Weight: 26 pounds Price: $739.80
Exercise 12.2 Design Components
Objective:
To be able to recognize the unique components for a specific computer design scenario
Procedure:
Using the list of components, identify which components would be used in the scenarios
given. Note that any one component can be used multiple times.
Components
a. Multiple powerful processor cores
b. Maximum RAM
c. Lots of RAM
d. Multiple large-capacity hard drives
e. Large-capacity hard drive
f. RAID
g. Sound card and speakers
h. Powerful video card and RAM on the card
i. Multiple displays
j. Large display
k. DVR
l. TV tuner or cable card
 m. lOOOMb/s NIC
n. Computer enclosure
o. KVM switch
Scenario 1
Identify the unique components from the provided list for a computer used for audio and video editing.
d.
Multiple large-capacity hard drives - SSD compatible - Constant disk writes - at least 1TB of storage - have extra
External Hard Drives h. Powerful video card and RAM on the card - at least 2GB of VRAM on the graphics card -
Dual Channel Memory or Quad Channel Memory is recommended - 8GB RAM is minimum - DDR3 or DDR4 is
recommended i. Multiple displays -Edit in one monitor, view output in the other monitor - have at least 1920x1080
display resolution

Scenario 2
"You need to build a computer to test out the Chrome operating system along with your current Windows
operating system. 'You have decided to do this in a virtual environment. Identify the unique components
that would be in the computer.

a. Multiple powerful processor cores - 4 to 8 cores are recommended - at least Intel Core i3, i5, or i7 or AMD A,
Ryzen 3,5,7 up to 6th generation are recommended b. Maximum RAM - Every OS needs its own memory - at least
8-16GB of RAM - DDR3 or DDR4 is recommended

Scenario 3
A customer wants a computer in the den where the TV and surround-sound components are located.
Identify the unique components that would be in this computer.

g. Sound card and speakers - Surround sound audio ports j. Large display - at least 32in, 43in and up - 1080p or 4K
resolution display k. DVR - to record TV shows, transfer data from camcorder or camera, or store movies or media
for playback l. TV tuner or cable card - to access pay channels o. KVM switch - USB 2.0 or USB 3.0 is required

Scenario 4
Atire shop would like to have a computer in the lobby where information about the latest and upcoming
sales are displayed. The owner is concerned about theft. What unique component would be needed for this
situation?

Scenario 5
A computer programmer works from home but likes to work from several types of computers—a mobile
tablet, laptop, and desktop—and to be able to work on any mobile device when traveling. The programmer
has decided to create a server to store and access everything from anyplace. The programmer does not want
to have to buy another keyboard, mouse, or display for the server but wants to share these components
connected to the desktop computer with the server. What unique components would be part of this system?

b. maximum RAM - have at least 4GB – 6GB RAM LPDDR3 or LPDDR4 a. lOOOMb/s NIC - have stronger
internet

Exercise 12.3 Subsystem Design Components

Objective:
 To be able to design a subsystem of a computer, based on design requirements
Parts:
Internet access
Procedure:
Use the Internet to research specific computers, based on the given scenario.
Scenario 1
You have just ascertained that a customer’s older ATX Pentium 4 motherboard in a home
computer is bad. The customer wants a motherboard upgrade or replacement. The existing
motherboard has a PCI sound card and VGA port that the user would like to continue using. The
RAM on the existing motherboard has 512MB of DDR2 memory. The hard drive and optical drive
use PATAfor connectivity, and the customer would like to continue using these devices and the
current operating system. The customer does light computer work but likes listening to broadcasts
and music on the computer. Locate suitable replacement upgraded component(s). The budget is
$250, including labor. Detail the item, item description, and cost.

G.Skill 4GB PC4-1886 DDR4 DIMM Price: $89.74 MSI Gaming Intel Skylake H110 LGA 1151 DDR4
USB 3.1 Micro ATX Motherboard (H110M Grenade) -DDR4 boost: give your DDR4 Memory a
performance boost -Gaming LAN: the best online gaming experience with lowest latency -Gaming DNA:
LED ambient lights are added to give it an awesome Look & feel, ready for battle -4K UHD support:
ultra-high Definition visual experience -Gaming Certified: 24-hour on- and offline game testing by
esports players for the best gaming experience Price: $121

Scenario 2
A customer has been given a micro-ATX motherboard, an Intel Core i5 quad-core processor, and
RAM. The customer has two 3.5-inch SATAdrives and one 5.25-inch optical drive from other
computers. The customer would like assistance getting a case and a power supply to handle all
these devices. The customer does not have a lot of room but wants a tower case that provides good
air flow through the computer. The customer has a budget of $200 for this. Locate a power supply
and case for the customer. Detail the items, item descriptions, and costs.

Corsair Obsidian 500D SE Form Factor: Mid tower | Motherboard Support: Mini-ITX, MicroATX, ATX
| Dimensions: 500mm x 237mm x 507mm | Weight: 11.75 kg | Radiator Support: 120mm, 140mm,
240mm, 280mm, 360mm | I/O Ports: 1 x USB 3.1 Type-C, 2 x USB 3.0, 1 x Audio/Mic | Drive Bays:
2.5”: 3 3.5”: 2 Price: $119

Scenario 3
A retired naval officer has just gotten into classical music and now wants surround-sound in his
office. Select an appropriate sound subsystem. The budget is $200. The office system has both PCI
and PCIe expansion slots available. List the components, a description of each component, and the
cost.

Audioengine A2+ ($249) Power: 60 Watts Connection: 3.5mm, RCA, USB Sensitivity: 95dB Pros:
Amazing audio and build quality, perfect size for desks. Cons: No Bluetooth. Price: $200
Scenario 4
A college graduate has started her own website design business. She wants a video card that supports
two 18- to 20-inch displays. Recommend a video subsystem for her. The budget is $500 maximum. List
the components, a description of each component, and the costs.

This card is a bit expensive then the plain GTX 1070 available from different manufacturers including
EVGA. EVGA GTX 1070 Founders Edition comes with default frequencies but you can overclock it using
EVGA Precision XOC or MSI Afterburner. The base clock here is 1506 MHz and boost clock is 1683 MHz.
Below are the major specifications of the GeForce GTX 1070 Founders Edition. So if you want an original
GTX 1070 card then you can buy this one. CUDA Cores 1920 GPU Clock 1506 / 1683 MHz Memory Clock
8000 MHz Memory Size 8GB GDDR5 Memory Interface 256-bit Bus Interface PCI Express 3.0 DirectX 12
OpenGL 4.5 Output Ports DisplayPort x 3, HDMI, DVI Price: $499

Scenario 5
Locate a motherboard, power supply, RAM, CPU, and mid-sized case that are compatible with one
another for an administrative assistant. The budget is $600. List the components, a description of the
components (ensure that you list the type of RAM the motherboard supports), and the costs.

MSI - Z270-A PRO ATX LGA1151 Motherboard - Supports 7th / 6th Gen Intel® Core™ / Pentium® /
Celeron® processors for LGA 1151 socket - Supports DDR4-3800+(OC) Memory - DDR4 Boost: Give your
DDR4 memory a performance boost - Audio Boost: Reward your ears with studio grade sound quality for a
HI-FI experience - EZ Debug LED: Easiest way to troubleshoot - Turbo M.2: Delivering Speeds Up to
32Gb/s, Intel Optane Memory Ready - X-Boost: Great tool to boost your USB & Storage performance -
Doublo ESD Protection: Double layer grounding motherboard mounting holes - Military Class 5, Guard-Pro:
Latest evolution in high quality components for best protection and efficiency - Click BIOS 5: Award-
winning BIOS with high resolution scalable font, favorites and search function Price: $101.98 Corsair -
Vengeance LPX 16 GB (2 x 8 GB) DDR4-3000 Memory VENGEANCE LPX memory is designed for high-
performance overclocking. The heatspreader is made of pure aluminum for faster heat dissipation, and the
eight-layer PCB helps manage heat and provides superior overclocking headroom. Price: $140 Intel - Core
i7-7700K 4.2 GHz Quad-Core Processor 4 Cores / 8 Threads. Intel Optane Memory Supported. Intel UHD
Graphics 630 4.20 GHz up to 4.50 GHz Max Turbo Frequency / 8 MB Cache Compatible only with
Motherboards based on Intel 100 or 200 Series Chipsets Intel Optane Memory Supported Instruction set is 64
bit and instruction set extensions is intel sse4.1, intel sse4.2, intel avx2. Features intel hyper threading
technology Price: $300
 JOSE RIZAL UNIVERSITY
Computer Studies and Engineering Department

FINAL PROJECT
Computer Troubleshooting
CPE C106 – 104i

2nd Semester, SY 2018- 2019

Submitted By:

Saludo, Yancie Troy H.

Submitted To:

Prof. Aris Pulumbarit

I.T Faculty

DATE SUBMITTED

03-05-19
 JOSE RIZAL UNIVERSITY
Computer Studies and Engineering Department

Activity Compilation
DISCRETE MATH
MAT-C604 - 104I

2nd Semester, SY 2018- 2019

Submitted By:

Saludo, Yancie Troy H.

Submitted To:

Prof. Virginia B. Loyola

I.T Faculty

DATE SUBMITTED

03-01-19