What is an eight-wire connector commonly RJ-45 (Registered used to Jack-45) connect computers onto an Ethernet local area network

(LAN) that uses u What system resource is plugged Memory into SIMM or DIMM slots? will fit into a slot called a socket such CPUas LGA 775 What does the inverter in a laptop The do? inverter takes the DC power the laptop is providing and boosts it up to AC to run the ba What is a four- or six-wire connector RJ-11 used (Registered primarilyJack-11) to connect telephone equipment in the United States? What component converts AC power Inverter to DC? What type of printer utilizes a laser Laser beam printer to produce an image on a drum through a series of electrical charges? What is the "brains" of the computer? CPU (central This is where processing most unit) calculations take place. In terms of computing power, it is the most What is an expansion board inserted Network into ainterface computer card for a network connection called? Printers that use laser, various charged electrophotographic elements, and toner (EP) to form images on paper are known as <u> &nbsp; </u><u> &nb When you send a job to the printer, Print that queue print job ends up getting in a line with all other documents sent to that printer. Wha Name one advantage of flash memory The advantages as a type of are solid-state reducedstorage. heat, lower power consumption, less noise, portability, and be A motherboard's _______-includes chipset the onboard circuitry for controlling the AGP bus, onboard sound circuitry, and main mem What type of printer works by spraying Inkjet ionized printer ink at a sheet of paper (magnetized plates in the ink's path direct the ink onto Where are 802.11 and Bluetooth antennas In the display located casing. in a laptop? What type of cable consists of a bundle Fiber-optic of glass cable threads, each of which is capable of transmitting messages modulated onto li What are the two major types of liquid Activecrystal matrixdisplays screens(LCDs) and passive used in matrix laptops screens today? _____ printers are similar to inkjet Bubble-jet with the exception that there is a small heater used to heat the ink. ______ occurs when the breaker on Tripping a device such as a power supply, surge protector, or uninterruptible power supply (UPS) What EP printer component is responsible DC power for supply powering the logic circuits on a laser printer? True/False: An advantage of a laser False. printer A dot-matrix is that it can printer work can on work moreon than more onethan sheet one of sheet paper of at paper a time. at a time. [With Windows XP, when are battery Notifications, notifications by default, set to occur are set by default? to notify you when there is only 10 percent battery life left True/False: Punctuality is important TRUE and should be a part of your planning process before you ever arrive at the site ? Which government organization keeps EPA (Environmental a copy of material Protection safety data Agency) sheets? True/False: An ESD strap should connect TRUE to the ground of an electrical outlet. You have been called to service a DB-25 legacy computer and its attached printer. What type of connector does the parallel port use To check the status of networking127.0.0.1 on your own computer, you can ping the loopback address. What is the loopback address? What are the two kinds of inkjet printers? Thermal and piezoelectric What occurs in the cleaning step on In the a laser first printer? part of the cleaning process, a rubber blade inside the EP cartridge scrapes any to What part of a computer converts Power the 110 supply (115) AC current from the wall into a DC current of 3.3 volts, 5 volts, &#8211;5 vol What is the last of the six steps in Fusing the laser printing process? What TCP/IP protocol functions at Telnet the Application layer of the OSI model, providing terminal emulation capabilities? Which command can you use to view You the can current use ipconfig IP configuration to view the for current the client? IP configuration for the client. It can also be used w The ______ is the combination ofBIOS hardware and software that specifies what kind of hardware can be installed in a compute What is the purpose of tracert? It is a command that enables you to verify the route to a remote host. What are two wiring standards used T568A with and twisted-pair T568B cabling? An IPv4 address of 36.12.255.3 falls Class into Awhich class? What port number is associated with DNS? 53 In which networking topology is there Mesh a direct connection between each host? Also known as wrap plugs _____ plugs loopback take the signal going out and essentially echo it back _______ paper feeds through theContinuous-feed printer using a system of sprockets and tractors. ______ is a chipset that handles communications Northbridge among the CPU, in some cases RAM, and PCI Express (or AGP) video cards. Which component in a laser printer Primary applies corona a uniform (alsonegative known as charge charging (around corona) &#8211;600V) to the drum at the beginning of The ______ maintains power to the CMOS nonvolatile battery BIOS memory The sole purpose of _______ is toduplexing turn the printed sheet over so it can be run back through the printer and allow printing on True/False: A thermal cutoff switch is TRUE often included in laptops to turn off the system if the temperature rises too high. On an inkjet printer, calibration is head morealignment commonly known as

What is the maximum throughput16 ofGbps PCIe? What are three ways of wirelesslyThe connecting wirelessto forms a printer? of connection this exam tests on are Bluetooth, 802.11, and infrared (IR Laser printer maintenance kits typically A fuser, consist transfer of what roller, elements? and the feed/separation rollers On an impact printer, the ________ printhead can be moved closer and farther from the plate, depending on the thickness of the pape Which PCMCIA type is the most common? Type II You can purchase ________ for technicians ESD floor mats to stand on while performing computer maintenance. These include a grounding True/False: With many laptops, if you TRUE have the external monitor connected before you boot the laptop, it will automatically d When lifting heavy items, lift withlegs, yourback. Three major classes of fire extinguishers Type C are available. Which is used for electrical fires? Which form of the ExpressCard will ExpressCard accept both slots form may factors? be either 34 or 54 mm wide. The 54 mm slot will accept either card w Many states have laws that govern CRT the disposal of one particular computer component since they often contain high amount Ideally, you should maintain the relative humidity 50 at around ________ percent in your computer room. What does CNR stand for? Communications and Networking Riser (CNR), used for specialized networking, audio, and t Laptop memory comes in smaller SODIMM form factors known as what? To aid with ventilation, what should All you slot do covers withshould slot covers? remain in place and be replaced if a card is removed from the system. What is the maximum data rate of 400 IEEE Mbps 1394a? What is the maximum speed of 802.11g? 54 Mbps A drop in voltage lasting more than Brownout a few minutes is known as what: Which settings information is usually CMOS stored in a memory chip and retained by using a small electrical charge provided by a ba A long spike (sometimes lasting many Surge seconds) is known as what? Which expansion cards for notebook PCMCIA PCs is often is often referred to as a PC card? Computer fans work by _______ air pulling through the computer. It's possible to use an air compressor 40PSI instead of compressed-air cans when you need a lot of air. If you take this approach, ma What are the dimensions of a hard 2.5" drive hard typically drives used in laptops? What is the maximum data rate of 11 802.11b? Mbps Which PCMCIA card is typically used Type for III hard drives? You have stumbled across prohibited content and must keep track of that evidence at all times and show who has it, who has What special screwdriver type is often Somerequired models of to notebook work on laptops? PCs require a special T-8 Torx screwdriver. Because the operating system is essential boot process for running all other programs, it is usually the first piece of software loaded during What is a patch? A patch is a temporary or quick fix to a program. What adjustment is required to ensure Calibration proper function of the touch screen? An authentication tool that uses physical biometric characteristics device to identify the user is known as a What tool can you use to keep the Defrag hard drives defragmented? Touch-screen monitors on mobileTouch devices flow use and what multitouch two technologies? When you attempt to access the Add User Hardware Account Control applet in (UAC) Windows Vista, you are informed that Windows needs your permiss Which command can you use to view You the can current use IPCONFIG IP configuration to view the for current the client? IP configuration for the client. It can also be used What is the name of the desktop interface Aero available in Windows Vista and Windows 7? There are four main types of PC resources I/O addresses you might need to be aware of when installing a new component: interrupt reques In Windows Vista, it is possible to Sidebar have a pane of gadgets appearing on the desktop. What is this pane known as? What are hotfixes? Hotfixes are used to make repairs to a system during normal operation, even though they m The name of the technology that allows Bitlocker a Windows Encryption 7 drive to be fully encrypted is Windows True/False: For a non-PnP device, resource TRUE assignments are controlled by jumpers on the device itself. True/False: Touch flow allows for movements FALSE such as those used for expanding or enlarging pictures with two fingers and the Tripping occurs when the breakerA on spike a device such as a power supply, surge protector, or uninterruptible power supply (UPS) Windows XP offered different Standby Sleepand Hibernate modes for laptops. In Windows Vista, these have been combined into w What is a type of malicious software Spyware that acts on behalf of a third party (rather than self-replicating, like viruses and worms, i True/False: The Android uses a combination FALSE of GPS, cell towers, and WiFi towers to plot your location.

When blue screens appear in Windows, XML information about the crash is written out to files in what format? What type of protection can be hardware Firewall or software based and its role is to limit the traffic in (or out) of the network? Which utility automatically verifies SFC.EXE system files after a reboot to see if they were changed to unprotected copies? Wendell has encountered a malicious Spyware software program that is recording his actions and telling them to a third party. What t A authentication process uses two multifactor or more processes for logon. True/False: An ESD strap should connect TRUE to the ground of an electrical outlet. What is a service pack? A service pack is a comprehensive set of fixes consolidated into a single product. Which feature in Windows Vista allows Remote the Assistance local workstation to be used from a remote computer (and can help an administra You have been told to ping the loopback 127.0.0.1 address. What is the loopback address? What components can be used byAccelerometers a mobile deviceand to determine gyroscopes the movement and tilt of the device? What are the names of the Registry Regedit Editors and in Windows Regedt32 What two types of networks can be Cell used phone to gain networks access and to the WiFi Internet networks on a mobile device? You should never configure your system 2, 9 so that both interrupt ____ are used. What is the absolute minimum RAM Windows Windows XP requires XP will operate a minimum with? of 64 MB of RAM. John needs to find the route taken tracert from his is aworkstation command that to aenables remoteyou machine to verify that the he route constantly to a remote accesses. host.]]> What utility is best What are three ways to bring up Task The first Manager? is to press Ctrl+Alt+Del and click the Task Manager button. The second is to right-cl By default, how often does Windows Automatically, create restore every points? 24 hours What technology is used to create Bluetooth connections between mobile devices and items such as speakers, headphones, external GP What tool can be used in Windows Device to determine Manager what resources are in use? a mobile device with an external device Pairing(speaker, headphone, etc.) will enable the two devices to communicate. Which Windows tool lets you shut Task down Manager nonresponsive applications selectively? Which software tool, prior to Windows Dr. Watson Vista, enabled detailed logging of errors? What is the first step in the CompTIA Identifying troubleshooting the problem model? When a problem is believed to beVerify resolved, thatwhat the system shouldis be fully done functional. before documenting the findings and closing the case If a system cannot boot to that point beep where code the display is functional, problems will be reported with a _____ Barry has been told that it is important Defrag on the print server to keep the hard drive(s) defragmented. What tool should he use f is a type of badge or card that gives Smart you card access to resources, including buildings, parking lots, and computers. It contains infor Virtual memory is comprised of RAM hard and drive the (paging file) True/False: For the most part, upgrades TRUE of mobile devices are not possible without replacing the device.]]> are software programs that have the Rootkits ability to hide certain things from the operating system.]]> On what operating system is the Android Linux kernel built? True/False: Android phones come with FALSE an official remote wipe. _______is the process of reducing Hardening or eliminating weaknesses, securing services, and attempting to make your environment im backup copies only the files for which incremental the archive bit is currently turned on. After the files are backed up, the archive bit is tur The Lost app for Android is an example Locator of app what type of application? The _____ permission allows the user Readto navigate the entire directory structure, view the contents of the directory, view the Older versions of Microsoft Windows Windows operating Firewall systems had Internet Connection Firewall. What is this now known as? True/False: One of the most basic (but TRUE not necessarily the most utilized) security measures you can take is to implement a pa What is ACL an acronym for? Access control lists are instructions sent remotely to a Remote mobilewipes device that erases all the data if the device is stolen. True/False: Every user on a system should TRUE have a unique username and password that are shared with no one else.]]> Name two of the differences between The differences tablet and laptop include: hardware. No field-serviceable parts, Typically not upgradeable, Touch interfa True/False: On the iOS, the Erase Data TRUE function can be set to perform a remote wipe after 10 failed passcode attempts.]]> is a software application that checks vulnerability your network scanner for any known security holes. Michael is a new service technician. A service His first pack day is on athe comprehensive job, he is told set toof install fixesservice consolidated packs, into but he a single does product. not know what they A collection of patches and fixes that Service have packs. accumulated over time and are packaged as a unit is called a what? What is the most common PIN required In many when cases pairing the pin two is 0000, devices? but check the manual for the external device.

To run System Restore, what group You must must you bebe a member a member of of? the Administrators group in order to run System Restore. is the term used for someone being Tailgating so close to you when you enter a building that they are able to come in right behind you True/False: The Apple iOS is a vendor-specific TRUE system made by Apple. (either film or glass) is an add-on that privacy canfilter be placed over a monitor to prevent the data on the screen from being readable w What are the two types of email accounts POP3 and you IMAP may encounter when setting up email on a mobile device?]]> What is the most effective method Educating of preventing the user viruses, spyware, and harm to data? Under which principle are users who Theneed principle administrative-level of least privilegepermissions assigned two accounts What command closes a CMD window? EXIT is a form of social engineering, often Phishing done over the Web or through email, in which you simply ask someone for a piece of inf

nd boosts it up to AC to run the backlight.

tion, less noise, portability, and better reliability (since you have no moving parts). The disadvantage is higher cost and less capacity.

heet of paper at a time. e is only 10 percent battery life left, and put the system in hibernation when there is only 3 percent battery life left.

side the EP cartridge scrapes any toner left on the drum into a used-toner receptacle inside the EP cartridge, and a fluorescent lamp disch

for the client. It can also be used with a number of switches to change the IP address settings.

remote host.

Bluetooth, 802.11, and infrared (IR).

54 mm slot will accept either card whereas the 34 mm slot will only accept a 34 mm card.]]>

pecialized networking, audio, and telephony equipment. card is removed from the system.

mes and show who has it, who has seen it, and where it has been. The evidence must always be within your _________ or you're open screwdriver.

n for the client. It can also be used with a number of switches to change the IP address settings.

mal operation, even though they might require a reboot. A hotfix may entail moving data from a bad spot on the disk and remapping the

ed into a single product.

e to a remote host.]]> er button. The second is to right-click in an empty location on the Taskbar and choose Task Manager from the pop-up menu. The third me

ally not upgradeable, Touch interface, Solid-state drives.

ed into a single product.

he external device.

der to run System Restore.

higher cost and less capacity.

dge, and a fluorescent lamp discharges any remaining charge on the photosensitive drum.

your _________ or you're open to dispute about whether it has been tampered with.

ot on the disk and remapping the data to a new sector

om the pop-up menu. The third method is hold down Ctrl+Shift and press Esc.