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  • Importance of English

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    Jhonny Escudero
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    The document discusses why English is important for hospitality service. It states that English is important because most customers speak English so waiters and order takers must also speak English. English may also be the only common language for all coworkers working in kitchens or behind the scenes. New employees need enough English to ask questions of experienced employees. Receptionists at hotels or spas must speak English well to take customer information like names and credit cards, as reception work requires a high level of English fluency. The document concludes that English has been the most important language in hospitality for many years.

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    The document discusses why English is important for hospitality service. It states that English is important because most customers speak English so waiters and order takers must also speak English. English may also be the only common language for all coworkers working in kitchens or behind the scenes. New employees need enough English to ask questions of experienced employees. Receptionists at hotels or spas must speak English well to take customer information like names and credit cards, as reception work requires a high level of English fluency. The document concludes that English has been the most important language in hospitality for many years.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Importance of English

    Uploaded by

    Jhonny Escudero
    The document discusses why English is important for hospitality service. It states that English is important because most customers speak English so waiters and order takers must also speak English. English may also be the only common language for all coworkers working in kitchens or behind the scenes. New employees need enough English to ask questions of experienced employees. Receptionists at hotels or spas must speak English well to take customer information like names and credit cards, as reception work requires a high level of English fluency. The document concludes that English has been the most important language in hospitality for many years.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    ESPOCH ELECTIVA II NAME: Jhonny Escudero LEVEL: 5B Why is important the English in hospitality service?

    Because, most customers speak English, so waiters and order takers must speak English, too. For hospitality employees working in kitchens or other behind-the-scenes areas, English may be the only language all co-workers have in common. To learn the ropes, new employees need to know enough English to ask questions of experienced employees who have been with the establishment for many years. A receptionist at the front desk of a hotel or a spa must speak English well enough to take customers' names, addresses, and credit card information. Reception work is a responsible position that requires a high level of fluency in English. Because the English is the most important language for the last years.

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