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MARKETING MANAGEMENT

(Core
Benefit)

(Core Benefit)



(Basic Product)





(Expected Product)





(Augmented Product)




(Potential Product)






ABS

(Product Hierarchy)



(Need Family)
(Product Family)
(Product Class)
(Product Line)
(Product Type)
(Product Item)

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11

12

13

14

15



Honda
Business Unit (BU)



1.
2.
3.
4.

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(COSMETICS & TOILETRIES)
(ELECTRICAL PRODUCTS AND IT)
(FOOD & BEVERAGES)
(FOOTWEAR)
(GARMENT)
(HOUSEHOLD PRODUCTS)

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18




COVERMARK , BSC , Pan , Kanebo , Shiseido

Thai Samsung Electric
,
,

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NIKE ,REBOG , PAN , School
Triumph , ,WACOAL , Sabina , Wienna,
(Enfant) , (Little Wacoal), RAIN FLOWER , LACOSTE ,
ESSENCE , ELLE, ARROW, GUY , MAXIMUS ,POLO , Guess , Esprit , Dapper ,
Gettaway , Gap ,Bodygove , ITOKIN , PARIS , ST.ANDREWS , Manchester , Bowling

.

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(Product Item)
5
()
16
12
3
18
16

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16
12

18

16

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23

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4
1.
2.
3.
4.

(Convenience Product)
(Shopping Product)
(Specialty Product)
(Unsought Product)

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3
1. (Staple Product)
2. (Impulse Product)
3. (Emergency Product)

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1. (Homogeneous Shopping Product)



2. (Heterogeneous Shopping Product)





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28

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1. (Raw Material)
2. (Fabricating Material and Part)
3. (Installation)
4. (Accessory Equipment)
5. (Operating Supplies)
6. (Service)

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(Raw Material)



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32

(Installation)

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(Accessory Equipment)

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(Operating Supplies)


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(Services)


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(Brand)



(Trademark)

(AMA)

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(Brand)


(Steve
McNamara, AdCracker.com)

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(Brand)

(Colin Bates, Building


Brands.com)

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1.
2.
3.
4.

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1.
2.
3.
4.
5.

(Brand Name)
(Brand Mark or Logo)
(Copyright)
(Patent)
(Slogan)

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42


1
2

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44

45

46

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VDO1 VDO2
VDO3 VDO4
VDO5

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49

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5


(Impact)



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(Packaging)

ACKAGING

Package
Packaging

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(Packaging)


1.
(Primary Package)
2.
(Secondary Package)
3.
(Shipping Package)

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(Packaging)

Primary

Secondary

Shipping

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(Packaging Strategy)
Changing the Package

Reuse Packaging

Multiple Package

Product Line Packaging

Environmental Packaging

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7 Rs
Recycle
Refill
Reuse
Reduce

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7 Rs

Reject
Repair
Recovery

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7 Rs

Recycle
Reuse
Refill

60

7 Rs

Reduce
Reject

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