BOOK REVIEW ON

“FISH!”

PRESENTED BY:
SAYALI

DIVYA

SHIKHA

SHUBHA

DEBASMITA
STEPHEN C. LUNDIN
• FILMMAKER
• PROFESSIONAL
SPEAKER
• SOME BOOKS UNDER
HIS NAME:
– TOP PERFORMER
– MADE TO STICK
– PERSONAL
ACCONTABILITY
– CATS
– FISH TALES
– FISH FOR LIFE
– FISH STICKS
HARRY PAUL
• VP OF KEN
BLANCHARD
COMPANY
• SOME BOOKS
UNDER HIS NAME:
– GOOD TO BE GREAT
– FISH TALES
– FISH FOR LIFE
– FISH STICKS
JOHN CHRISTENSEN
• FILMMAKER
• CEO OF “CHART
HOUSE”
• SOME BOOKS UNDER
HIS NAME:
– BOYHOOD FAITH
– THE MASTER OF
SUCCESS
– CAN I BE SUCCESSFUL
– FISH STICKS
– FISH TALE
– FISH FOR LIFE
WHY TO RECOMMEND THIS BOOK

• HELPS TO CHANGE THE ATTITUDE

• LEARNING FROM ANYTHING
• NOTHING IS IMPOSSIBLE
 FISH

CHARACTERS
 CHARACTERS
• MARY JANE
Working as Manager at production department of
First Guarantee Financials.
Confident, respected among her staff

• DAN
Passionate, energetic

• BILL
Traditional type of Manager
• THIRD FLOOR
Zombies, THE TOXIC ENERGY DUMP

• PIKE PLACE FISH MARKET

Full of Passion, A CONTROLLED MAD HOUSE

• LOONIE
Fish monger
STORY
 Mary Jane & Dan with kids get relocated to
Seattle from Southern California.

 Jane found a supervisory position in

operations area in First Guarantee Financial
and Dane at Microrule.

 Both enjoyed working in the new office

which was bustling with great energy.

 Twelve months after moving, Dan died of a

genetic oddity.
 FIRST GUARANTEE FINANCIAL
 Mary Jane considered to be an efficient
employee and had a great reputation as a
supervisor.
 Her direct reports and associated enjoyed
working with and for her.
 In sharp contrast, the third floor was
complete opposite.
 Words like unresponsive, entitlement,
zombie, unpleasant, slow, wasteland and
negative were used.
 Everyone dreaded any contact with the
operations group.
 Few weeks later, she was promoted
to the operations group on the third
floor.
 Mary Jane was aware of the terrible
reputation.
 Had tough time understanding the
work & the people.
 Mary Jane gets a call from her boss,
Bill.
 Informs about the Leadership Group
and the feedback given by them.
 “Toxic Energy Dump” special name
given.
 WORLD FAMOUS PIKE PLACE FISH
MARKET
 Large crowd of well-dressed people
were clustered around & everyone was
laughing.
 Place had life & energy, she enjoyed it.
 Meets a man called Lonnie.
 She talks about her workplace.
 Lonnie says ‘Attitude makes the
difference’
“There is always a choice about
the way you do your work,
even if there is not a choice
 CHOOSE YOUR ATTITUDE
STEPS:
o Call a meeting & speak from the
heart.
o Find a message that communicates
the notion of choosing your attitude in
a way that everyone will understand &
personalize.
o Provide motivation.
o Persist with faith.
 PLAY
o Fish guys have fun while they work &
fun is energizing.
o This gives hope to First Guarantee
Financial.

MAKE THEIR DAY

o Engage the customers in ways which
create energy & goodwill.
o Include them also to make their day.
 BE PRESENT
o Be fully present at work.
o Provide customer delight.

THE FIELD TRIP

o Takes staff for the fish market trip.
o The staff was fascinated & enjoyed the
trip.
o Eager to implement all these
ingredients.
 Author’s success mantra
* CONFIDENCE & RISK ASSESSMENT
Confidence gives one courage and extends his
reach

* “ Can-do” ATTITUDE
Work would get done on time & with the highest
quality

* TAKING RESPONSIBILITIES
Death of Dan made her a responsible person
* FACING CHALLENGES
Manager of operations Group on the “Third”

* ENJOY YOUR WORK

Make work fun rather than compulsion or
necessity

* CHANGE MANAGEMENT

* NO TGIF ATTITUDE
* DETERMINATION
Making the Toxic energy dump into a
better place to work

* ENERGY & ENTHUSIASM ARE THE KEYS

* 4 STEPS SYSTEMS
Choosing the Attitude
Play
Make their Day
Be present
CAT CH THE W AVE!!
(Cr iticism )
• FISH – A fictional business PARABLE

• Instantaneous transformation of the

“Third floor toxic dump”

• Goal of the FISH Philosophy – Learn to

boost morale and improve operational
results in business organization.
• The b ook is GREA T f or t he
fo llo win g re aso ns :

III. It is a quick read.

V. Illustrates “Impact of ATTITUDE on work

settings and on quality of life”, very
effectively.

VII. Preferred by employees and students

for reading – easy read – no massive
investment of time & energy required.
• The b ook is POO R fo r th e
fo llo win g re aso ns :

III. Authors never gave way to implement

ideas.

V. What will it take to be successful – not

explained.

VII. Key points authors have neglected to

mention in the book :
iii.i Employees must trust management.
iii.ii Top management must be fully committed &
“practice what they preach”
iii.iii Importance of the term “Social Capital”
 OUR CO NCLU DI NG TH OUGHTS
• A brief, simple but elegant book.
• An “Eye Opener” for people who believe, “
Work is serious, lets have no fooling
around!!”
• It is a book – not just about business – but
about LIFE
• It conveys the 4 most powerful principles
– The bedrock of a successful company
• I commend the author on conveying this
to the reader.