TO WHOM IT MAY CONCERN I have known Ms. Nur Hidayah Isa since 2010.

She was one of my students in Separation Processes II class. In 2011 she completed his Undergraduate Research Project under my supervision. She has developed her skills in scientific research and since then has been interested to further her study. Ms. Nur Hidayah is a very good student with a very pleasant personality. She has displayed exemplary leadership qualities and a very good team member. She is a very independent student who has shown outstanding commitment and responsibility to the tasks assigned to her. She has shown herself as a very capable and very innovative researcher. Under my supervision, Ms. Nur Hidayah has consistently demonstrated a very positive work ethic and great aptitude in laboratory skill. She has successfully completed an Undergraduate Research Project entitled Separation of Isopropanol Water Mixture Using Blended Chitosan-Sago Membrane. This project required a great deal of effort and hard work. Her outstanding dynamism led her to manage her research project well with proper planning and good background knowledge in separation processes. With her versatility and out-standing capabilities, the project was completed within the given time period. Ms. Nur Hidayah has shown herself as a very self-motivated and independent researcher. She has developed her interest in research especially in the area of membrane separation technology. She has developed her skill in scientific research and technical writing. She can communicate very well in English, both orally and in written. As a lecturer and supervisor, I greatly appreciate her attitude; very positive, creative and innovative. It is a great pleasure to recommend Ms. Nur Hidayah to pursue her study in your university. I am very confident that she will be able to complete her study within the given time period. Should you have any questions regarding Ms. Nur Hidayah, please do not hesitate contact me. Sincerely, Dr. Mohd Ghazali Mohd Nawawi Associate Professor and Head of Department, Department of Chemical Engineering Faculty of Chemical Engineering Universiti Teknologi Malaysia, UTM Skudai, 81310 Johor, Malaysia Email:ghazali@fkkksa.com.my Phone:+607-5535593