Alex Case and Macmillan Publishers Ltd 2003 Taken from the Lessonshare in www.onestopenglish.

com

Formal Letter Writing Sentence Stems by Function

1. opening a letter ________________________________ ____________________________ 2. closing a letter______________________________ ___________________________ 3. giving good news _____________________________ 4. giving bad news _____________________________ ___________________________ 5. giving suggestions __________________________ 6. complaining _________________________ 7. sending something with the letter ____________________ 8. requesting action _______________________________ 9. demanding action ____________________________

Letter Dear Sir/ Madam, I am writing in connection with a pair of gloves I left in your restaurant on 25 November. I would be very grateful if you could send me the gloves to the address above. Please find enclosed a cheque for $2.50 to cover postage. I look forward to hearing from you soon. If you need any further information, please do not hesitate to get in touch. __________________,

Mr A.M.Case I am writing in connection with your letter of 2 December 1999. I am pleased to tell you that your gloves have been found. Unfortunately, company policy does not allow us to send such items through the post. I would be very pleased to hold onto the items until such a time as they could be collected, if that is convenient for you. I look forward to hearing from you. If you need any further information, please do not hesitate to contact us. _______________,

Mrs P. Cornish Manager, The Hungry Dog

Thank you for your letter of 4 December. Unfortunately, I will be unable to return to the restaurant at any time in the future. I must insist that you return the gloves by post. I look forward to hearing from you soon. _________________,

Letter

____________ _______________, I am writing in connection with your letter of 8 December 1999. I am sorry to tell you that we are still unable to return the gloves as you ask. Please find enclosed a cheque for $10 to cover the cost of a new pair of gloves.