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2625 E Uintah St Colorado 719-623-9476

Springs, CO 80909

Marlene Kramer
Objective To secure a challenging and rewarding position which will provide me with advancement
and learning as well as the opportunity to contribute my knowledge and skills to a
growing company

Experience July 2008-November 2008 Digital Prospectors, Inc New Hampshire


Epic Optime Credentialed Trainer-contracted to North Memorial Medical Center,
Minneapolis, MN
• Established goals and objectives for processes and system performance
• Reviewed, communicated and identified business processes in need of improvement
• Developed and implemented changes to written material for use in training such as
manuals, “cheat sheets” and quick start guides
• Tested changed procedures to determine ease of use
• Trained end users on the functionality of improved software in classroom settings
• Trained support personnel to provide one on one support to end users during Go-Live
phases
• Provided ambulatory training to clinic staff in several areas, i.e Orthopaedics
• Assisted users in procedures during Go-Live phases

February 2007-May 2008 One Source Staffing Danville, PA


Epic Optime Trainer
• Tested changed procedures
• Developed and implemented changes to written material for use in training
• Improved training courses for new hires for Epic support
• Tested changed procedures

December 2002-September 2006 Reinhart Food Service Shamokin, PA


Administrative Assistant/Payroll
• Prepared and processed payroll for 100+ employees
• Maintained and updated personnel files
• Maintained DOT files on truck driving staff
• Prepared weekly and quarterly fuel and tax reports
• Arranged drug and physical screenings for new hires
• Developed and led new hire Orientation process
• Secured travel arrangements and meeting details

July 1998-July 2002 Metropolitan Trucking Bloomsburg, PA


Adminstrative Assistant/Recruiter
• Developed and implemented third party recruiting system.
• Reviewed applicants for new hire, performed initial interviews
• Updated and maintained DOT files on truck driving staff
• Arranged drug and physical screenings for new hires as well as all travel
arrangements
• Developed and led new hire Orientation

Education 1976-1978 The Berkeley School White Plains, NY


• Associate Degree/Marketing & Management

References Available upon request

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