William Patterson

21 Hackett Court, Poolesville, MD, 20837 T: 240-778-3530 E: wpatter1@terpmail.umd.edu

Education

University of Maryland, College Park Major: Communication, Public Relations

Expected May 2015

Has learned important skills in Communication Theory and News writing courses Continues to work and strive for wider knowledge in the public relations field, as well as the field of communication as a whole. Has chosen Sociology as his cognate; relates knowledge of human societies to finding new and innovative strategies in communication. June 2012-August 2012

Experience

Jimmy Johns - Delivery Driver

Dealt with customer service-related issues every day Provided skills to communicate with a vast array of different clients and personalities. June 2010-August 2011

The Members Club at Four Streams Outside Staff

Met and worked for many important members of the business world Worked to maximize customer customer care, Provided with excellent skill building for communicating with and pleasing customers.

Smokey Glen Farm General Employee, Task Leader May 2008-October 2009 Set up company picnics for many diverse organizations. Involved in set up, cooking, cleaning, serving and communicating to achieve the best possible experience for the customers. Oversaw teams for certain picnic activity Organized tasks for parking and cleaning crews to achieve goals in the most efficient manner.
Skills

Excellent experience in communication. Has overseen customer service teams and possesses strong leadership experience. Considered extremely personable and an excellent communicator. Has written and continues to write in a unique style that combines excellent capturing leads with strong informative language. Has continued to improve and show potential in all aspects of the communication field Driven to reach company goals as an excellent employee in previous work experience

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