Karen Spatafora

300 Old Main Street Rocky Hill, CT, 06067 (860) 917-0844 karen.spatafora@gmail.com

QUALIFICATIONS SUMMARY
A public relations intern position for an energetic student, bringing a strong background in promotional sales and a dedication to gain industry experience. Highly adaptable and decisive problem-solver with more than 8 years of versatile experience in high volume restaurants. Resourceful and respectful team player who holds a passion for building interpersonal relationships with customers, clients and colleagues from diverse backgrounds.

EDUCATION
CENTRAL CONNECTICUT STATE UNIVERSITY New Britain, CT Bachelor of Arts: Communication Expected May 2014 Emphasis: Public Relations Minor: Management & Organization Coursework: Problem Solving and Decision Making, Campaign Development Methods and International Management UNIVERSITY OF CENTRAL LANCASHIRE Semester Study Abroad Preston, United Kingdom Sep 2012

WORK EXPERIENCE
Pond House Grille and Banquets Glastonbury, CT Lead Server May 2011 Nov 2013 Lead by example, assisted staff with on the job training and provided motivation and guidance Recognized for consistently outperforming sales goals by using refined selling and marketing techniques Build rapport, anticipate guest's needs, and personalize their experience to generate repeat business Caf Mangia Colchester, CT Lead Server Jun 2009 Apr 2011 Commended by management for providing superior customer service Trained new staff members in duties and responsibilities of their position, including proper safety standards Sadler's Ordinary Hostess / Server Marlborough, CT Jun 2007 Jan 2009

ACTIVITIES
Developed prescription drug prevention campaign for the Associate Director of the Counseling and Wellness Center Public Relations [Student] Society of America World Affairs Council of CT International Association of Business Communicators Global Alliance for PR & Communication Management

ADDITIONAL SKILLS
Various social media platforms PC and Macintosh fluency; Microsoft Office, Excel, Powerpoint, Word; Adobe InDesign; SPSS

References available upon request