Dallas Harlan

333 E. 4500 S. Apt #4, Murray, UT, 84107

(C) 385-259-9289 (E) mdallasharlan@gmail.com
Summary

Throughout the past 10 years I have proved myself as a responsible customer service
representative with excellent communication skills in every position that I have held and
will continue to strive for 100% guest satisfaction in every future employment endeavour.
Skills
Commitment to quality and service Strong communication skills
Client satisfaction Bilingual: Russian/English
Customer friendly Fast learning
Guest relations Excellent verbal communication
Accomplishments

Customer Focus
Collaborated with management and co-workers to ensure the delivery of
efficient, high-quality service.
Consistently recognized by management for providing superior customer
service.
Experience
10/2011 09/2013 Dominos Pizza Holladay, UT
Service Fanatic/Delivery Expert
Provided the highest level of service to customers in store, over the phone, or at their
doorstep. Solved customer concerns and always ensured that the customer had an
excellent experience. Handled large amounts of currency and consistently kept a
balanced till.
12/2009 - 05/2011 United States Air Force Monterey, CA
Airman
On a daily basis displayed all the duties and responsibilities that come with being an
Airman while studying intensively to become an Arabic linguist.
04/2001 - 05/2011 Regal and Olympic Cinemas Bremerton, WA
Customer Service Representative
Responsible for creating a positive and entertaining experience to every movie goer that
walked into the theater through quick service and an accurate order.
Education and Training

2014 University of Utah, Salt Lake City, UT, U.S.A.
Sustainable Tourism Management
Bachelor of Arts
I am currently a student at the University of Utah. My projected graduation date is fall
2014.