PROJECT REPORT

ON

SOCIAL COMPLIANCE AUDIT

SUBMITTED TO UTTAM GROUP OF INSTITUTES IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION IN APPLIED MANAGEMENT

Submitted BY: Guided By:JIGISHA AGARWAL MBA 2010-2012 Mr

Decla a!"#$

I hereby declare that this project report SOCIAL COMPILANCE AUDIT is a! a"the!tic #or$ do!e by %e& The st"dy #as "!derta$e! as the part o' the co"rse c"rric"l"% o' M(A '"llti%e pro)ra% o' Utta% I!stit"te o' Ma!a)e%e!t St"dies *"!$ata+ A)ra& I '"rther declare that the i!'or%atio! prese!ted i! this project is tr"e a!d ori)i!al to the best o' %y $!o#led)e&

Date,Place

.i)isha A)ar#al M(A /rd Se%& *oll No& 1011220032

P #%# &a O% G'"(e)*

Na&e #% !+e *!'(e$!, J"-"*+a A-a .al R#ll N#, 1011220032

Na%e o' the 5"ide Desi)!atio! O''icial a!d Address

Mobile No& E-Mail ID Acade%ic 6"ali'icatio! E7perie!ce Selected area o' Speciali8atio! o' the St"de!t, 9UMAN *ESOU*CE MANA5EMENT Topic chose! 'or the Project HR AUDIT IN SOCIAL COMPLIANCE ADOPTED B/ DAWAR 0OOTWEAR I do hereby accept to )"ide M*1 J"-"*+a A-a .al *oll No&1011220032 o' Utta% M(A

I!stit"te o' Ma!a)e%e!t St"dies+ A''iliated to Maha%aya Tech!ical U!i:ersity Noida&

Si)!at"re o' the St"de!t 5"ide

Si)!at"re o' the

;ith O''icial Seal

Ac2$#.le(-e&e$!

A lar)e !"%ber o' i!di:id"als ha:e co!trib"ted to project& This project is a h"%ble atte%pt to s$etch do!e the co!trib"tio! o' all these perso!s #ho ha:e directly or i!directly )i:e! their precio"s ti%e a!d help alo!) #ith their proper )"ida!ce 'or %a$i!) this project report i! the 'ollo#i!) shape& <irst o' all I #o"ld li$e to tha!$ Mr& (&=& 5"pta+ HR Ma$a-e o' DA;A* <oot#ear I!d"stries a!d Dr& >i$ra!t Shastri+ Director o' UTTAM 5ro"p o' I!stit"tio!s 'or al#ays helpi!) %e a!d pro:idi!) %e #ith rele:a!t boo$s a!d data i! the s"bject to e!able to prepare the project& Lastly b"t !ot the least+ I pay %y )ratit"de to %y pare!ts 'a%ily %e%bers+ 'rie!ds+ 'ac"lty o' UIMS a!d all the e7ec"ti:es o' DA;A* 'or their %oral s"pport a!d #hole hearted cooperatio! i! dra'ti!) this report&

P e%ace

This pro)ra% is a! i!te)ral part o' the c"rric"l"% o' M(A ?Master o' ("si!ess Ad%i!istratio!@& I )ot the pri:ile)e o' #or$i!) o:er the project e!titled 9* A"dit i! ?social co%plia!ce@ i! DA;A* <oot#ear I!d"stries& I had a )reat pleas"re i! doi!) %y project& The reaso! behi!d choosi!) this partic"lar topic 'or %y project report is that it helps %e to e!ha!ce %y $!o#led)e re)ardi!) social co%plia!ce i! a co%pa!y a!d pro:ide %e #ith tre%e!do"s opport"!ities& I ha:e co%piled this report #ith %y best e''orts a!d I hope this report #ill )i:e co%plete satis'actio! re)ardi!) :ario"s aspects o' 9* A"dit i! DA;A*&

E3ec'!"4e S'&&a 5

This project #as "!derta$e! to 'i!d o"t the :ario"s ;el'are Policies+ that a! or)a!i8atio! or)a!i8e so that the e%ployees #or$i!) i! their or)a!i8atio! re%ai! co!!ected to it+ #hich )i:es pro'itability to the or)a!i8atio!+ a!d )i:e rise to#ards E%ployee satis'actio! a!d Miti)ati!) 5rie:a!ces& A s"r:ey #as do!e to St"dy ;el'are policies pro:ided by the or)a!i8atio! 'or the e%ployee #el'are a!d #hat are Di''ere!t Stat"tory B No! Stat"tory Policies prese!tly i!corporated i! or)a!i8atio! 'or satis'actio! le:el o' e%ployees& The s"r:ey #as do!e at Da.a 0##!.ea I$('*! "e* L!(1 The sa%ple si8e ta$e! #as 20& The data so obtai!ed #as the! a!aly8ed a!d a'ter a!aly8i!) the data 'i!di!)s a!d reco%%e!datio! #ere %ade&

Ta6le* #% C#$!e$!,-

Pa-e N#1

Chapter C 1 I!d"stry Pro'ile

Chapter C 4 Co%pa!y Pro'ile I!trod"ctio! O:er:ie# o' Da#ar <oot#ear I!d"stry

Chapter -/ I!trod"ctio! to 9* A"dit,a& b& I!ter!al A"dit E7ter!al A"dit

Chapter- 3 9* A"dit i! social co%plia!ce i! DA;A* <oot#ear I!d"stry

Chapter- A Le:iDs A"dit

Chapter- 1 *esearch Methodolo)y A!alysis a!d i!terpretatio! o' E"estio!aire

Chapter- 2 <i!di!)s *eco%%e!datio!s Li%itatio!s Co!cl"sio! (iblio)raphy

CHAPTER-1

INDUSTRY PROFILE

INDUSTR/ PRO0ILE INDIAN 0OOTWEAR INDUSTR/

The <oot#ear I!d"stry is a si)!i'ica!t se)%e!t o' the Leather I!d"stry i! I!dia& I!dia ra!$s seco!d a%o!) the 'oot#ear prod"ci!) co"!tries !e7t to Chi!a& I!dia prod"ces %ore o' )e!tsD 'oot#ear #hile the #orldDs %ajor prod"ctio! is i! ladies 'oot#ear& The i!d"stry is labor i!te!si:e a!d is co!ce!trated i! the s%all a!d cotta)e i!d"stry sectors& ;hile leather shoes a!d "ppers are co!ce!trated i! lar)e scale "!its+ the sa!dals a!d slippers are prod"ced i! the ho"sehold a!d cotta)e sector& I! the case o' slippers a!d sa!dals+ "se o' !o!-leather %aterial is pre:ale!t i! the do%estic %ar$et& The %ajor prod"ctio! ce!ters i! I!dia are Che!!ai+ *a!ipet+ A%b"r i! Ta%il Nad"+ + M"%bai i! Maharashtra+ =a!p"r i! U&P& + .ala!dhar i! P"!jab+ A)ra a!d Delhi& The 'ollo#i!) table i!dicates co!ce!tratio! o' "!its i! :ario"s parts o' the co"!try,

10

Re-"#$ Ta%il Nad" Delhi B "p North A)ra+ =a!p"r Calc"tta (a!)alore M"%bai Others

La -e 7 Me("'& Scale 13 3 G 1 1 / 1/

SSI /1 F /3 / / 11 10

H#'*e+#l( 2 4A 13 1G 3 4 /4

The esti%ated a!!"al 'oot#ear prod"ctio! capacity i! 1GGG is !early 12/1 %illio! pairs ?221 %illio! pairs o' leather 'oot#ear a!d G10 %illio! pairs o' !o!-leather 'oot#ear@& *e)io!-#ise share o' total esti%ated capacities is as 'ollo#s, Lea!+e Re-"#$ *+#e* N#$lea!+e S+#e* Perce!ta)e Ta%il Nad" Delhi B U&P& North A)ra+ =a!p"r Calc"tta (a!)alore M"%bai Others Total 3A 14 / 3 0 100 0 0 / 4 1/ 100 /4 4 3 1 / 100 14 / 0 /4 1 100 0 0 0 0 30 100 41 10 A 22 A3 3 1 1 0 10 Lea!+e S+#e Lea!+e U88e * Sa$(al* N#$ Lea!+e Sa$(al*

11

 Shoes %a!"'act"red i! I!dia #ear bra!d !a%es li$e <lorshei%+ 5abor+ Clar$s+ Sala%a!der a!d St& MichealDs& As part o' its e''ort to play a lead role i! the )lobal trade+ the I!dia! leather i!d"stry is 'oc"si!) o! $ey deli:erables o' i!!o:ati:e desi)!+ co!siste!tly s"perior E"ality a!d "!'aili!) deli:ery sched"les& I!dia i! itsel' has a h")e do%estic %ar$et+ #hich is lar)ely "!tapped& The I!dia! 'oot#ear i!d"stry is pro:ided #ith i!stit"tio!al i!'rastr"ct"re s"pport thro")h pre%ier i!stit"tio!s li$e Ce!tral Leather *esearch I!stit"te+ Che!!ai+ <oot#ear Desi)! B De:elop%e!t I!stit"te+ Noida+ Natio!al I!stit"te o' <ashio! Tech!olo)y+ Ne# Delhi+ etc i! the areas o' tech!olo)ical de:elop%e!t+ desi)! a!d prod"ct de:elop%e!t a!d h"%a! reso"rce de:elop%e!t& The a:ailability o' ab"!da!t ra# %aterial base+ lar)e do%estic %ar$et a!d the opport"!ity to cater to #orld %ar$ets %a$es I!dia a! attracti:e desti!atio! 'or tech!olo)y a!d i!:est%e!ts&

IMPORT

I! 1GGG+ the )lobal i%port o' 'oot#ear ?leather a!d !o!-leather@ i! ter%s o' :al"e #as aro"!d USH 3/42F %illio!+ acco"!ti!) a share o' 1/&34I i! the total )lobal i%port o' leather a!d leather prod"cts& O"t o' this+ i%port o' leather 'oot#ear alo!e acco"!ted 'or USH 41/2G %illio! a!d !o!leather 'oot#ear USH 11FGG %illio!&

E9PORT
14

 I!diaDs e7port o' Leather <oot#ear to"ched USH //1 %illio! i! 1GGG4000+ recordi!) a! i!crease o' /&4GI o:er the precedi!) year& I!dia th"s holds a share o' 1&4AI i! the )lobal i%port o' leather 'oot#ear& The %ajor %ar$ets 'or I!dia! Leather <oot#ear are the U&=&+ the U&S&A&+ 5er%a!y+ Italy+ <ra!ce a!d *"ssia& Nearly 21I o' I!dia Js e7port o' Leather <oot#ear is to 5er%a!y+ the U&S&A&+ the U&= a!d Italy& I! 1GGG-4000+ e7port o' leather 'oot#ear 'ro% I!dia co!stit"ted 41I share o' its total e7port o' leather a!d leather prod"cts& Nearly // %illio! pairs o' :ario"s types o' leather 'oot#ear #ere e7ported d"ri!) the year+ o"t o' #hich shoes K boots co!stit"ted G0I& The di''ere!t types o' leather 'oot#ear e7ported 'ro% I!dia are dress shoes+ cas"als+ %occasi!s+ sport shoes+ horrachies+ sa!dals+ bealleri!as+ booties&

E38# ! #% lea!+e %##!.ea (' "$- !+e la*! !+ ee 5ea *,

?>al"e i! %illio! USH@ April-<eb 1GGGProd"ct 1GGF-GG 4000 4000-4001

Leather <oot#ear /40&4A //0&F0

/3F&G1

So"rce, D5CI B S+ Calc"tta

1/

E38# ! 8 #:ec!"#$* %# !+e $e3! !.# 5ea *,

?>al"e i! %illio! USH@ P*ODUCT Leather <oot#ear 4001-04 3A/ 4004-0/ A01

So"rce, I!dicati:e Medi"% Ter% Pla!

MAR;ET SHARE O0 0OOTWEAR COMPANIES

13

CHAPTER -2
COMPAN/ PRO0ILE

1A

PRO0ILE O0 DAWAR 0OOTWEAR INDUSTRIES LTD,-

DA;A* 5*OUP has co!trolled the speci'icatio!+ prod"ctio!+ distrib"tio! A!d tech!ical i!'or%atio! o' <oot#ear Tech!olo)y DA;A* 5*OUP #as 'o"!ded i! 1G22 o! the %odest scale i! the city A5*A& A %o:e to set "p %ore "!its #ere !ecessary to cope #ith the abr"pt I!crease i! the :ol"%e o' b"si!ess A 100I E7port Orie!ted U!it i! A)ra Prod"ces Me!Ls a!d Ladies Leather <oot#ear

<ALUES O0 DAWAR
A <oot#ear Ma!"'act"ri!) )ro"p stro!) :al"es to#ards, Clie!tele 6"ality

11

 I!'rastr"ct"re

INSTALLED CAPACIT/ O0 DAWAR

Ladies M 4000 PairsK day Me!Ds M 3000 PairsK day Uppers M 4000 PairsK day

MAIN MAR;ET O0 DAWAR 0OOTWEAR INDUSTRIES

U&=& B E"rope Sca!di!a:ia North A%erica So"th A%erica A"stralia

LI0EST/LE BRANDS ASSOCIATED WITH DAWAR

E*8 "! Le4")*

U$"!e( C#l#' * #% Be$e!!#$

=ARA

12

NE9T

>UIC; SIL<ER

H/PERMAR;ET AND SUPERMAR;ET O0 DAWAR 0OOTWEAR INDUSTRIES

;al-Mart

Carre'o"r

Tesco

CBA

Deich%a!!

1F

MAJOR U; CLIENTLE O0 DAWAR 0OOTWEAR INDUSTRIES

(A**ATS DOLCIS STEAD N SIMPSON NENT (U*TON S9OE <AO*E *I>E* ISLAND O<<ICE

E9PANSION AND DI<ERSI0ICATION O0 DAWAR 0OOTWEAR INDUSTRIES Do"ble Capacity <ro% 1300 to 10000 Pairs a Day Co%pa!y 9as Pla!s To <oray I!to *etail Pact #ith O%a7e Co!str"ctio!s <or *etail Pla!s to La"!ch O#! (ra!d 5lobally To <oray i! Chai! O' 9ospitals i! Tier / Cities i! North I!dia

1G

COMPAN/ PRO0ILE

To )i:e the better E"ality prod"ct a!d to be the c"sto%er 'irst choice& DAWAR 0OOTWEAR INDUSTR/
:-

Is a )o:er!%e!t reco)!i8ed e7port

ho"se E!)a)ed i! the %a!"'act"re B e7port o' %e!Ds 'oot#ear& i&e classicco%'ort Classic B s"pport li!e B all type o' "pper& DAWAR LSD
:-

is a )o:er!%e!t reco)!i8ed e7port ho"se e!)a)ed i! the

Ma!"'act"re B e7port o' ladies 'oot#ear P 'ashio! P co%'ort P sporty P;o:el A!$led C %id C lo!) boots + shoe B sa!dals . Da#ar 'oot#ear ltd #or$s #ith this %issio!& I! 1G22 Mr&P"ra! Da#ar the chairperso! o' Da#ar 'oot#ear ltd to #or$ #ith his brother at Da#ar shoe shop at Sadar %ar$et ?A)ra@there he started to pay order 'ro% the c"sto%er he lear!ed sales%a! ship 1GF2 he co%es i! e7port& I! 1GF2 the t"r!o:er o' Da#ar 'oot#ear ltd is 1 crore& It decli!e to G0 lac$s i! 1GFF&

I! ho"se prod"ctio! o' shoes+ T*P soles a!d shoes Da#ar 'a%ily is lar)er a!d )ro#i!) 'a%ily& It e7pa!d beyo!d the people #ho #or$ 'or Da#ar )ro"p& Their 'a%ilies are also i!te)ral part o' it

40

)ro"p shares the hopes a!d a! i!spiratio! o' its people a!d their childre!& It )oes o"t o' its #ay to r:ered their hard #or$ a!d dedicatio!&

SA;SHAM DAWAR MEMORIAL TRUST,

It is childre! ed"catio! i! additio! to this it also pro:ides %o!itory assista!ce to a lar)e %e%ber o' its #or$ers childre! st"dyi!) i! other schools& The )ro"p also #or$s i! associatio! #ith !"%ber o' N5O JS to '"ll 'ill its other social #el'are co%%it%e!ts& It also or)a!i8es re)"lar health chec$"ps 'or the 'a%ilies o' its #or$ers&

LEADING 0ROM THE 0RONT,

M 1P' a$ Da.a ?c+a" 8e *#$@

Da#ar is led by Mr& P"ra! Da#ar a pro-acti:e :etera! 'ro% the shoe i!d"stry& Mr& Da#ar has bee! associated #ith shoe i!d"stry 'ro% %ore tha! thr" decades& The "!der sta!ds the dy!a%ics o' shoe b"si!ess a!d ho# it is co!d"cted i! the i!ter!atio!al %ar$et& ;ith his clear :isio! roc$ solid dedicatio! he has bro")ht Da#ar )ro"p this 'ar a!d co!ti!"ed to lead it #ith %issio!ary 8eal&

41

It is Mr& Da#ar co!cer! 'or his people a!d e!:iro!%e!t related iss"ethat has e!dea:ored hi% to o!e e!d all a :isit to )ro"ps %a!"'act"ri!) 'acility a!d corporate o''ice re'lects theses co!cer!& Mr& Pre% A)ra#al+ 5e!eral Ma!a)er is o!e #ho loo$s a'ter the day to day a''airs o' the co%pa!y&

IN0RASTRUCTURE, It is ha8ard 'ree airy+ #ell lit a!d #ell b"ilt #or$i!) 'acility+ they pro:ide there co%ple7 #ith clea! toilets a!d ed"cated dri!$i!) #ater 'acilities& RECREATION, There is a :olley ball co"rt i! the 'ro!t a%idst spra#li!) )ree!s& It has #it!ess %a!y a co%petiti:e i! ho"se to"r!eys it is i%porta!t 'or o"r peoples to $!o# the joy o' #illi!) a!d a)o!y o' losi!) to each other& ("t to)ether they %a$e a 'or%idable tea% o' F00 stro!) a!d hi)hly s$illed people #e are pro"d. MAR;ETING TACTICS, O"r prod"ct ra!)e is e7hibited is %a!y presti)io"s 'air li$e R"4a De" Ga (a ?ITAL/@1 GDS ?GERMAN/@ AND WSA ?USA@ WOR; STRENGTH, <or a co%pa!y to stay ahead i! ter% o' E"ality a!d co%petiti:e!ess& It has a relay o! the stre!)th o' its o#! i!'rastr"ct"re a!d reso"rce& #e at Da#ar )ro"p releasi!) it :ery early&

44

Today #e !ot o!ly ha:e a %ost %oder! %a!"'act"ri!) co%plies b"t also a! array so sophisticated %a!"'act"ri!) co%plies b"t also array o' sophisticated %achi!e to prod"ce a di:erse ra!)e o' #orld class 'oot#ear&

(esides a !o o' Italia! hasti!) %achi!es a!d 5er%a! closi!) %achi!es+ there are other %achi!es o' :ario"s sta)es o' prod"ctio! o!li!e E"ality chec$s e!able "s to %o!itor co!siste!cy i! prod"ctio! o' partic"lar order 'ro% shoes "pper to co%plete shoes+ e:erythi!) is prod"ced i! ho"se there by red"ci!) prod"ctio! had ti%e e!ha!ci!) cost e''ecti:e!ess& O:er the year the )ro"p $ept a st"dy pace #ith tech!olo)ically ad:a!ces i! 'oot#ear prod"ctio!& It has co!ti!"o"sly "p)raded i! to i!'rastr"ct"re to prod"ce E"ality 'oot#ear&

>'al"!5 P#l"c5
At Da#ar+ #e loo$ at E"ality 'ro% a di''ere!t prospecti:e co!cer! 'or E"ality is i!)rai!ed i! o"r syste% & it is a! i!te)ral part o' o"r thro")h process& A!d that is ho# it has beco%e a ta!)ibles aspect o' o"r prod"ct yo" ca! see a!d 'eel it& 6"ality is !ot ta$i!) abo"t it& ItDs sho"ld be i!here!t i! o"r belie' syste%& ;e at Da#ar ha:e i!:ol:ed o"r o#! E"ality policy t"r!ed i! to capabilities o' o"r peoples& They prod"ce E"ality beca"se #e pro:ide the% E"ality e!:iro!%e!t a!d 'acilities& ;e lead the cr"sade 'or E"ality 'ro% the 'ro!t& At pro'essio!al i!spect it a to)ether they deli:er it&

4/

<ro% ti%e to ti%e people "!der)o orie!tatio! pro)ra%%ers co!d"cted #ith the assista!ce o' tech!ocrats to "!dersta!d E"alitati:e aspect o' prod"cts #e %a$e& To top it all+ the %a!a)e%e!t o' Da#ar )ro"p %o!itors the prod"ctio! process to e!s"re the each 'oot bears Da#arDs seal o' E"ality al#ays &<ISION

O0 DAWAR

TPM ?TOTAL PRODUCTI<E MAINTENANCE@

To be the best 6"ality 'oot#ear B 'oot#ear co%po!e!ts prod"ci!)+ #orld class pla!t #ith lo#est prod"ctio! cost+ Eco 'rie!dly+ sa'e B healthy e!:iro!%e!t+ co!'or%a!ce #ith social K ethical co%plia!ce

ORGANI=ATION CHART O0 DAWAR

COMPAN/ POLIC/ O0 DAWAR

43

;e at DA;A* <OOT;EA* IND& a leadi!) %a!"'act"rer a!d e7porter o' 'oot#ear a!d 'oot#ear co%po!e!ts+ are co%%itted to carry o"t o"r acti:ities #ith hi)hest co!cer! 'or C"sto%er deli)ht+ E!:iro!%e!tal protectio!+ Occ"patio!al 9ealth B Sa'ety+ Ethical )o:er!a!ce a!d i! co%plia!ce #ith all applicable stat"tory+ le)islati:e a!d !atio!al a!d i!ter!atio!al reE"ire%e!ts& sta!dards

P' *'a$! !# !+"* -#alA .e *+all,

S"pply hi)h E"ality o' 'oot#ear a!d 'oot#ear co%po!e!ts a!d %eet reE"ire%e!ts o' o"r c"sto%ers&

Co!ti!"ally i%pro:e 6"ality+ Prod"cti:ity+ Social Per'or%a!ce+ cost o' poor E"ality+ i%pact o' o"r acti:ities o! air+ #ater B la!d a!d also i! pre:e!tio! K co!trol o' Occ"patio!al 9ealth a!d Sa'ety ris$sQ

Mo!itor+ co!trol a!d "p)rade o"r tech!olo)y K processes a!d operatio!al practices so as to opti%i8e reso"rce co!s"%ptio! a!d e!s"re sa'e #or$ e!:iro!%e!t K #ell bei!) at #or$ placeQ

*eco)!i8e a!d care 'or the co!cer!s o' o"r e%ployees a!d a''ected i!terested parties re)ardi!) the i%pact o' o"r operatio!s o! the e!:iro!%e!t a!d Occ"patio!al 9ealth B Sa'ety ha8ards at #or$ placeQ

Participate i! o:erall social de:elop%e!t o' the !ei)hborhoodQ

4A

 Stre!)the! a#are!ess+ s$ill a!d co%pete!ce o' o"r e%ployees so as to e!able the% to co!trib"te e''ecti:ely i! e!s"ri!) so"!d E"ality+ e!:iro!%e!tal+ social+ occ"patio!al health a!d sa'ety %a!a)e%e!t&

?PURAN DAWAR@ C+a" &a$ B Ma$a-"$- D" ec!#

41

GROWTH AND DE<ELOPMENT O0 ORGANI=ATION

This Index show how Dawar group increase his performance Month by month and also year by year

42

PRESENT STATUS O0 ORGANI=ATION,-

Ra$2* #% !+e 0##!.ea c#&8a$"e* "$ A- a,-

DA;A* 5*OUP TER S9OES 5UPTA O>E*SES *O5E* ENPO*T >I*OLA INDUST*O PA*= ENPO*T MET*O B MET*O SUPE* 9OUSE >AS9ANA ENPO*T NO>A S9OES

DAWAR GROUP Ce3celle$ce "$ %##!.ea D Lea!+e S+#e*.

a$2e( $#1 1 "$ e38# ! #%

OBJECTI<ES O0 DAWAR

To red"ce spilla)e B lea$a)e To red"ce oil+ )rease B leather co!te!ts i! dischar)ed #ater to 8ero

4F

 To red"ce electrical e!er)y co!s"%ptio! by AI To pro:ide A#are!ess Trai!i!) to all e%ployees o' co%pa!y B s"bco!tractors To e!s"re i%pro:ed e%er)e!cy prepared!ess To e!s"re sa'e ;or$place 'or e%ployees To e!s"re i%pro:ed sa'e #or$ practices To re:ie# B "pdate perso!al Ma!"al To "p)rade sa!itatio! 'acilities i! the pla!t To %ai!tai! 8ero o:erti%e To red"ce diesel e!er)y co!s"%ptio! by /I

Ma 2e! 8 #%"le #% !+e # -a$"Ea!"#$

4G

DA;A* 5*OUP capt"re 43I shoe %ar$et i! #hole A5*A

0UNCTIONAL DEPRTMENTS O0 THE ORGANI=ATION, 11 CUTTING DEPARTMENT

/0

/1

21 CLOSING DEPRTMENT

/4

//

F1 LASTING DEPRTMENT

/3

/A

/1

G1 PAC;ING AND DISPATCH DEPARTMENT

/2

H1 SER<ICE OUTLETS O0 ORGANI=ATION

/F

Se 4"ce #'!le!* #% Da.a

PRODUCT RANGE O0 DAWAR

DAWAR GROUP P #('ce* W# l( Cla** P #('c! #$ Rea*#$a6le P "ce

MANU0ACTURING PROCESS O0 DAWAR

Ra. Ma!e "al C'!!"$Cl#*"$La*!"$-

/G

CHAPTER -F
INTRODUCTION TO HR AUDIT

30

INTRODUCTION,-

31

 INTERNAL AUDIT,-

34

 E9TERNAL AUDIT,-

3/

CHAPTER- G
HR AUDIT IN SOCIAL COMPLIANCE IN DAWAR 0OOTWEAR INDUSTR/ ?I$!e $al A'("!@

33

Ta6le #% C#$!e$!

SECTION I, SA0ET/ GUIDELINES

A& Sa'ety Co%%ittee (& *is$ Assess%e!t C& E%er)e!cy Prepared!ess D& Aisles a!d E7its E& Li)hti!) <& 9o"se$eepi!) 5& Electrical Sa'ety 9& Co!trol o' 9a8ardo"s E!er)y K Loc$-O"t Ta)-O"t I& Machi!e 5"ardi!) .& Po#ered I!d"strial Tr"c$s =& Noise Ma!a)e%e!t L& Perso!al Protecti:e EE"ip%e M& >e!tilatio! N& Che%ical Stora)e O& E7tre%e Te%perat"res P& Asbestos Ma!a)e%e!t

SECTION II, 0INISHING GUIDELINES

A, <i!ishi!) Sa'ety 5"ideli!es 1& 9a!d #or$

3A

4& Laser Etchi!) /& *esi! K C"ri!) 3& Sa!d (lasti!) A& Scree! Pri!t 1& Sprayi!)

SECTION III, HEALTH GUIDELINES

A& <irst Aid (& Pre:e!ti!) Co%%"!icable Disease

SECTION I<, EN<IRONMENT GUIDELINES

A& Do%estic Se#a)e a!d (ios lids Ma!a)e%e!t (& Tra!sporti!) 9a8ardo"s Materials C& 9a8ardo"s ;aste D& Solid ;aste Ma!a)e%e!t E& Pre:e!ti!) Stor% ;ater Poll"tio! <& Abo:e)ro"!dK U!der)ro"!d Stora)e

SECTION <, GLOBAL E00LUENT GUIDELINES

A& 5lobal E''l"e!t 5"ideli!es

31

SECTION I, SA0ET/ GUIDELINES

A1 SA0ET/ COMMITEE P' 8#*e

Sa'ety co%%ittees ca! ide!ti'y a!d correct 'actory health a!d sa'ety iss"es+ I!crease sa'ety a#are!ess+ a!d i%pro:e #or$ersD job satis'actio!& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or ha:i!) a #ell-r"! a!d e''ecti:e sa'ety co%%ittee&

P #- a& S! a!e-5 %# Sa%e!5 C#&&"!!ee

<actory %a!a)e%e!t dra'ts Sa'ety Co%%ittee Missio! State%e!t& Sa'ety Co%%ittee appro:es Missio! State%e!t+ appoi!ts Leaders& Leaders prepare %eeti!) a)e!das& Sa'ety Co%%ittee %eets at least o!ce a %o!th to disc"ss 'actory sa'ety iss"es& Co%%ittee pro:ides #ritte! record o' %eeti!)s to %a!a)e%e!t B posts a copy that #or$er pop"latio! ca! easily access& =eep records o' sa'ety co%%ittee %eeti!)s 'or at least 'i:e years&

32

Me%bers are trai!ed to i!spect 'actory areas+ co!d"ct i!cide!t i!:esti)atio!s + prioriti8e a!d 'ollo#-"p o! correcti:e actio!s& Sa'ety Co%%ittee co!d"cts the acti:ities described i! its Missio! State%e!t a!d reports to 'actory %a!a)e%e!t re)"larly&

Ma!a)e%e!t re:ie#s Sa'ety Co%%ittee acti:ities a!d per'or%a!ce a!d reco%%e!ds cha!)es+ as !ecessary&

B1 RIS; ASSESSMENT

P' 8#*e
The p"rpose o' this sectio! is to ide!ti'y all ha8ards #ithi! the #or$place this co"ld reaso!ably be e7pected to ca"se har% a!d to assess the ris$ prese!ted by those ha8ards&

P #- a& S! a!e-5 %# R"*2 A**e**&e$!*

A1 PLAN Prepare proced"re 'or ide!ti'yi!) ha8ards a!d assess i! ris$s at 'actory& Trai! Sa'ety Co%%ittee %e%bers a!d a!yo!e respo!sible 'or "si!) this proced"re. B1 ACT Sa'ety Co%%ittee %a$es cha!)es to proced"re to respo!d to 'eedbac$ a!d i%pro:e per'or%a!ce& I!di:id"alsK)ro"ps ide!ti'y ha8ards+ Co!d"ct ris$ assess%e!ts "si!) the proced"re&
3F

 Ma$e reco%%e!datio!s 'or correcti:e actio!s+ prepare report& C1 DO Co!d"ct ha8ard to"r a!d ris$ assess%e!t at least e:ery year a!d #he!e:er si)!i'ica!t cha!)es occ"r. D1 CHEC; Sa'ety Co%%ittee a!d 'actory %a!a)e%e!t periodically re:ie# e''ecti:e!ess o' proced"reQ reco%%e!d cha!)es+ as !ecessary&

C1 EMERGENC/ PREPAREDNESS P' 8#*e

E%er)e!cy e:e!ts i!cl"de 'ires+ earthE"a$es a!d accide!ts& I!j"ries to #or$ers a!d da%a)e to b"ildi!)s a!d eE"ip%e!t ca! be red"ced i' e%er)e!cies are pla!!ed 'or i! ad:a!ce& This sectio! describes the reE"ire%e!ts 'or pla!!i!) a!d prepari!) to protect #or$ers i! the e:e!t o' a! e%er)e!cy&

P #- a& S! a!e-5 %# E&e -e$c5 P e8a e($e**

A1 PLAN Ide!ti'y the pote!tial e%er)e!cies that %ay occ"r at the 'actory locatio!& Create a! e%er)e!cy prepared!ess pla! that i!cl"des proced"res 'or, S Sa'ely e:ac"ati!) the 'actory i! a! e%er)e!cy+ S Shelteri!) i! place ?i' !ecessary@+
3G

S Co!d"cti!) drills+ S Mai!tai!i!) e%er)e!cy ro"tes+ e7its+ a!d eE"ip%e!t i! )ood order+ S Trai!i!) #or$ers.

B1 ACT Create or %odi'y proced"res to i%pro:e the 'actoryDs e%er)e!cy prepared!ess+ based o! drills a!dKor i!cide!ts& C1 DO Assi)! a se!ior 'actory %a!a)er #ith respo!sibility 'or e%er)e!cy prepared!ess& Ma$e s"re all #or$ers are trai!ed to sa'ely "se 'ire e7ti!)"ishers& Ma$e s"re all #or$ers are trai!ed o! e%er)e!cy e:ac"atio! proced"res& I!'or% :isitors o' e%er)e!cy proced"res& Ma$e s"re 'actory has proper #ar!i!) si)!s+ 'i re e7ti!)"ishers+ e%er)e!cy alar%s a!d e%er)e!cy li)hti!)& Mai!tai! e%er)e!cy eE"ip%e!t i! )ood #or$i!) order& D1 CHEC; *e)"larly co!d"ct drills o' the e%er)e!cy e:ac"atio! proced"res& Test e%er)e!cy li)hts o! a re)"lar basis&

A0

D1 AISLES AND E9ITS P' 8#*e

The p"rpose o' this sectio! is to %a$e s"re that 'actory aisles a!d e7its are $ept clear+ are #ell %ar$ed+ a!d allo# #or$ers to E"ic$ly a!d sa'ely e7it the 'actory i! a! e%er)e!cy&

P #- a& S! a!e-5 %# A"*le* a$( E3"!* Sa%e!5

A1 PLAN Deter%i!e !"%ber o' #or$ers a!d hei)ht a!d type o' 'actory b"ildi!) or str"ct"re& Establish a pla! to %eet reE"ire%e!ts 'or proper !"%ber a!d locatio! o' e7its& Establish proced"res a!d ide!ti'y respo!sible perso!s to %a$e s"re 'actory %eets all TOE reE"ire%e!ts 'or aisles a!d e7its& B1 ACT Ma$e cha!)es to proced"res i' TOE reE"ire%e!ts ?e&)&+ $eepi!) aisles clear@ are !ot %et& Mai!tai! 'ire alar% syste% a!dKor i%pro:e e:ac"atio! proced"res+ as !ecessary& C1 DO

A1

 Add e7its+ i' !ecessary& Modi'y aisles a!d e7it doors+ i' !ecessary to %eet TOE reE"ire%e!ts& E!s"re that 'actory 'ire alar% syste% %eets TOE reE"ire%e!ts& Mar$ e:ac"atio! ro"tes o! 'actory 'loors a!d assi)! a! asse%bly area o"tside the 'actory #here #or$ers %eet a'ter e7iti!) the b"ildi!)& *e:ie# a!y cha!)es to b"ildi!) desi)! to %a$e s"re they %eet the Aisles a!d E7its TOE *eE"ire%e!ts& D1CHEC; I!spect b"ildi!) areas each %o!th to %a$e s"re they %eet reE"ire%e!ts& Periodically test 'ire alar% syste% a!d e:ac"atio! proced"res to :eri'y they are i! #or$i!) order&

E1LIGHTING P' 8#*e

Poor li)hti!)+ or a co%plete lac$ o' li)hti!) ?i! the e:e!t o' a po#er 'ail"re@+ %ay pre:e!t #or$ers 'ro% seei!) possible ha8ards& The p"rpose o' this sectio! is to describe reE"ire%e!ts 'or #or$place a!d e%er)e!cy li)hti!) to help pro:ide a sa'e #or$i!) e!:iro!%e!t 'or all 'actory #or$ers&

P #- a& S! a!e-5 %# L"-+!"$-

A1PLAN
I' 'actory has !i)ht shi'ts a!dKor lo# !at"ral li)hti!) le:els+ create a pla!
A4

'or e%er)e!cy li)hti!) that co!siders the :ario"s #or$i!) co!ditio!s thro")ho"t the 'actory ?e&)&+ o''ices+ 'actory 'loors+ %achi!e operators+ etc&@&Assi)! respo!sibility 'or %ai!tai!i!) proper li)hti!)& E:al"ate all 'actory areas a!d #or$i!) co!ditio!s to %a$e s"re they %eet TOE *eE"ire%e!ts&

B1ACT

Modi'y the e%er)e!cy li)hti!) pla!+ i' !ecessary based o! res"lts o' tests a!d e:al"atio!s+ a!d i' 'actory co!ditio!s cha!)e.

C1DO
Act i%%ediately to correct a!y li)hti!) co!ditio!s that do !ot %eet the TOE *eE"ire%e!ts&

Mai!tai! li)hti!) i! )ood #or$i!) order.

D1CHEC;
Test e%er)e!cy li)hti!) e:ery /0 days& O!ce each year+ practice+ b"ildi!) e:ac"atio! "si!) o!ly e%er)e!cy li)hti!)& Test battery-po#ered e%er)e!cy li)hti!) o!ce each year& Periodically e:al"ate all 'actory areas to %a$e s"re they %eet TOE *eE"ire%e!ts&

01HOUSE;EEPING
A/

P' 8#*e
5ood ho"se$eepi!) is a! i%porta!t 'actor i! pre:e!ti!) i!j"ries+ ill!esses+ a!d property da%a)e that %ay res"lt 'ro% ha8ards s"ch as trips+ slips a!d 'alls+ 'alli!) objects+ 'ires+ a!d pest i!'estatio!& E7a%ples o' accide!ts ca"sed by poor ho"se$eepi!) i!cl"de, T trippi!) o:er loose objects o! 'loors+ stairs a!d plat'or%s T bei!) hit by 'alli!) objects T slippi!) o! )reasy+ #et or dirty s"r'aces T stri$i!) a)ai!st poorly stac$ed ite%s or %isplaced %aterial projecti!) i!to aisles T c"tti!)+ p"!ct"ri!)+ or teari!) the s$i! o' ha!ds or other parts o' the body o! projecti!) !ails+ #ire or steel strappi!) The p"rpose o' this sectio! is to pro%ote )ood ho"se$eepi!) to protect #or$ers a!d 'actory property&

P #- a& S! a!e-5 %# H#'*e2ee8"$A1PLAN Create a ho"se$eepi!) i!spectio! chec$list to %a$e s"re TOE *eE"ire%e!ts are bei!) %et& Establish proced"res 'or clea!i!) "p #astes& Assi)! respo!sibilities 'or clea!-"p tas$s a!d 'or ho"se$eepi!) i!spectio!s& Ma$e s"re 'actory has proper tools a!d eE"ip%e!t 'or clea!i!) "p B1ACT I%pro:e clea!i!) proced"res+ b"ildi!) a!d eE"ip%e!ts+ %ai!te!a!ce proced"res+ a!dKor cha!)e #or$ area desi)! to i%pro:e ho"se$eepi!) i' i!spectio!s sho# it is !ecessary& C1DO Properly clea! a!d %ai!tai! #or$+ areas+ b"ildi!)s ?i!cl"di!) roo's@ a!d eE"ip%e!t& Properly store #aste %aterials& Clea! "p spills i%%ediately& D1CHEC;

A3

 I!spect 'actory areas o! a re)"larly basis to %a$e s"re they %eet the TOE *eE"ire%e!ts 'or ho"se$eepi!)&

G1ELECTRICAL SA0ET/ P' 8#*e

Accide!tal co!tact #ith electric c"rre!t %ay res"lt i! electric shoc$s+ co!tact b"r!s a!d e:e! death+ i' proper protecti:e %eas"res are !ot ta$e!&;iri!) a!d electrical syste%s s"ch as soc$ets+ pa!els+ %otors+ '"se bo7es+ a!d tra!s'or%ers that are !ot #ell %ai!tai!ed ca! o:erheat a!d beco%e a 'ire ha8ard& The p"rpose o' this sectio! is to help red"ce threats to #or$ers+ eE"ip%e!t+ a!d b"ildi!)s 'ro% electrical shoc$ or electrical 'ires&

P #- a& S! a!e-5 %# Elec! "cal Sa%e!5

A1PLAN Create a! electrical sa'ety pla! that ide!ti'ies #iri!) a!d eE"ip%e!t that %"st be %ai!tai!ed i! )ood #or$i!) order a!d ide!ti'ies #or$ers #ho %ay be e7posed to electrical ha8ards& The pla! sho"ld also ide!ti'y eE"ip%e!t that %ay pose a! electrical or %echa!ical ha8ard to %ai!te!a!ce #or$ers& Ide!ti'y b"ildi!) areas #here 5ro"!d <a"lt Circ"it I!terr"pters sho"ld be "sed& B1ACT Modi'y the electrical sa'ety pla! or a!y o' its proced"res as !ecessary+ based o! re)"lar i!spectio!s o' eE"ip%e!t a!d electrical i!stallatio!s a!d periodic re:ie#s o' the pla!&

AA

C1DO Mai!te!a!ce #or$ers %"st be trai!ed o! electrical sa'ety ha8ards a!d sa'e #or$ proced"res #he! hired a!d each year a'ter that& Those #or$ers #ho #or$ #ith hi)h te!sio!+ li:e electricity %"st be trai!ed o! its ha8ards a!d o! sa'e #or$ proced"res& Ma$e certai! electrical eE"ip%e!t is properly )ro"!ded+ a!d that per%a!e!t a!d statio!ary eE"ip%e!t has o!ly hard#ired electrical co!!ectio!s& Ma$e s"re each piece o' eE"ip%e!t that !eeds o!e has a loc$o"tKta)o"t proced"re& I!stall 5ro"!d <a"lt Circ"it I!terr"pters #here !eeded& Ma$e s"re electrical pa!els are properly labeled a!d easy to access& I!spect portable eE"ip%e!t a!d #iri!) 'or ob:io"s de'ects& Ma$e s"re a!y e7te!sio! cords are "sed sa'ely& D1CHEC; Per'or% re)"lar i!spectio!s o' eE"ip%e!t a!d electrical i!stallatio!s to %a$e s"re they are i! )ood #or$i!) co!ditio! a!d do !ot prese!t electric shoc$ or 'ire ha8ards& Periodically re:ie# the electrical sa'ety pla! to deter%i!e i' it is #or$i!) e''ecti:ely&

H1 CONTROL O0 HA=ARDOUS ENERG/ P' 8#*e

Co!trol o' ha8ardo"s e!er)y re'ers to the practices a!d proced"res that are !eeded to disable %achi!ery or eE"ip%e!t to pre:e!t it 'ro% "!e7pectedly re-e!er)i8i!) or starti!) "p #hile #or$ers per'or% ser:ici!) a!d %ai!te!a!ce acti:ities o! it& These types o' co!trols ?typically re'erred to as Loc$-O"tKTa)O"t @ pre:e!t %a!y deaths a!d i!j"ries each year& The p"rpose o' this sectio! is to describe reE"ire%e!ts 'or co!trol o' ha8ardo"s e!er)y that #ill help %a$e s"re ser:ici!) a!d %ai!te!a!ce acti:ities are sa'ely per'or%ed&

P #- a& S! a!e-5 %# C#$! #l #% HaEa (#'* E$e -5

A1

A1PLAN Ide!ti'y the types o' acti:ities a!d the %achi!es a!d eE"ip%e!t that reE"ire loc$-o"tKta)-o"t o' ha8ardo"s e!er)y so"rces& Establish loc$-o"tKta)-o"t proced"res speci'ic 'or each piece o' eE"ip%e!t that reE"ires ser:ice or %ai!te!a!ce& B1ACT I' !ecessary based o! the a!!"al e:al"atio!+ %odi'y loc$-o"tKta)o"t proced"res to i%pro:e the%& I' a"thori8ed #or$ers are !ot per'or%i!) loc$-o"tKta)-o"t tas$s adeE"ately+ re-trai! the% or re%o:e their a"thori8atio! to do the #or$& C1DO Ma$e s"re %ai!te!a!ce #or$ers are trai!ed a!d a"thori8ed to per'or% loc$o"tK ta)-o"t o' eE"ip%e!t they %ai!tai! or ser:ice& Ma$e s"re those #ho #or$ #ith or aro"!d this eE"ip%e!t are trai!ed to $!o# #hat loc$o"tKta)-o"t proced"res are 'or& Pro:ide a"thori8ed #or$ers #ith sta!dardi8ed loc$-o"tKta)-o"t de:ices& Ma$e s"re !e# or %odi'ied eE"ip%e!t is capable o' ha:i!) all e!er)y so"rces loc$ed o"t ?rather tha! si%ply ta))ed o"t@& D1CHEC; E:al"ate the loc$-o"tKta)-o"t pro)ra% each year& ;atch a"thori8ed #or$ers per'or% loc$o"tK ta)-o"t each year a!d recerti'y the%.

I1 MACHINE GUARDING P' 8#*e

Machi!e )"ards ca! pre:e!t i!j"ries to #or$ers ca"sed by %achi!e ha8ards s"ch as %o:i!) parts+ hi)h te%perat"res+ a!d lasers& ;or$place i!j"ries that %ay be ca"sed by %achi!e ha8ards i!cl"de cr"shed 'i!)ers or ha!ds+ a%p"tated 'i!)ers or ha!ds+ b"r!s+ a!d bli!d!ess& The p"rpose o' this sectio! is to e7plai! the reE"ire%e!ts 'or %achi!e )"ardi!) to help pre:e!t s"ch i!j"ries&

A2

P #- a& S! a!e-5 %# Mac+"$e G'a ("$A1PLAN Ma$e s"re that all %achi!es a!d eE"ip%e!t #ith e7posed+ %o:i!)+ %echa!ical parts are eE"ipped #ith sa'ety de:ices a!d that all reE"ired protecti:e )"ards are i! place& Ma$e a!d $eep a list o' eE"ip%e!t #ith %achi!e )"ards a!d e:al"ate #hether )"ards are e''ecti:e or i' additio!al )"ards sho"ld be added to co!trol ha8ards& B1ACT Modi'y %achi!es or eE"ip%e!t i' e:al"atio!s sho# they reE"ire additio!al )"ards& *etrai! a!dKor discipli!e #or$ers #ho ha:e disabled %achi!e )"ards& C1DO Chec$ a!y !e# eE"ip%e!t to %a$e s"re it has the ri)ht %achi!e )"ards& Ma$e s"re that #or$ers are trai!ed o! the ha8ards o'+ a!d sa'e operati!) proced"res 'or+ the %achi!es they operate& This trai!i!) sho"ld co:er proper "se o' %achi!e )"ards& *e)"larly ser:ice %achi!es a!d eE"ip%e!t a!d $eep #ritte! records o' the ser:ice& >eri'y that protecti:e )"ards are #or$i!) properly& D1CHEC; Periodically i!spect %achi!es a!d eE"ip%e!t to :eri'y they ha:e the reE"ired %achi!e )"ards& Ma$e s"re that operators are "si!) eE"ip%e!t properly a!d !ot disabli!) )"ards&

J1 POWERED INDUSTRIAL TRUC;S P' 8#*e

Po#ered i!d"strial tr"c$s ca! ca"se serio"s i!j"ry to operators a!d co#or$ers i' they are !ot properly %ai!tai!ed or i' operators are !ot properly trai!ed& EE"ip%e!t collisio!s ca! also da%a)e property a!d i!terr"pt prod"ctio!&

AF

The p"rpose o' this sectio! is to help %a$e s"re that #or$ers are properly trai!ed a!d E"ali'ied to operate po#ered i!d"strial tr"c$s& Po#ered i!d"strial tr"c$s i!cl"de the 'ollo#i!), C& <or$li'ts D& Material pic$ers E& T"rret tr"c$s <& 5ol' carts 5& Lo#boys 9& 9i)hboys I& Po#ered ha!d tr"c$s

P #- a& S! a!e-5 %# P#.e e( I$('*! "al T 'c2 Sa%e!5

A1PLAN Ide!ti'y #or$ers reE"ired to "se+ adj"st+ or %ai!tai! po#ered i!d"strial tr"c$s as art o' their job& Create a proced"re to %a$e s"re these #or$ers are trai!ed a!d re-E"ali'ied each year& Create proced"res 'or i!specti!)+ operati!)+ ser:ici!)+ a!d %ai!tai!i!) po#ered i!d"strial tr"c$s& B1ACT *e-trai! operators #ho do !ot pass the a!!"al re-E"ali'icatio! test& Do !ot allo# #or$ers to operate po#ered i!d"strial tr"c$s "!til they ha:e bee! 'or%ally re-E"ali'ied& Discipli!e #or$ers #ho do !ot i!spect po#ered i!d"strial tr"c$s+ as reE"ired+ or #ho 'ail to co%ply #ith sa'e operati!) proced"res& Modi'y proced"res+ as !ecessary to i%pro:e the pro)ra%+ based o! e:al"atio!s& C1DO Ma$e s"re #or$ers #ho "se+ adj"st+ or %ai!tai!ed po#ered i!d"strial tr"c$s are trai!ed a!d re-E"ali'i ed each year& Trai! #or$ers %ore 'reE"e!tly i' they are assi)!ed to dri:e di''ere!t eE"ip%e!t& I!'or% co!tractors+ :e!dors+ :isitors o' reE"ire%e!ts 'or operati!) po#ered i!d"strial tr"c$s at the 'actory&
AG

 Ma$e s"re #or$ers i!spect each po#ered i!d"strial tr"c$ at the be)i!!i!) o' each shi't& Ma$e s"re po#ered i!d"strial tr"c$s are re)"larly ser:iced a!d %ai!tai!ed& D1CHEC; *e-E"ali'y po#ered i!d"strial tr"c$ operators each year& Periodically e:al"ate the pro)ra% to %a$e s"re #or$ers are i!specti!)+ ser:ici!)+ a!d %ai!tai!i!) po#ered i!d"strial tr"c$s+ as reE"ired&

J1 NOISE MANAGEMENT P' 8#*e

Per%a!e!t heari!) loss %ay be ca"sed by a !"%ber o' thi!)s+ i!cl"di!) disease+ a)i!)+ s"dde! lo"d !oise or lo!)-ter% e7pos"re to lo"d !oise& The p"rpose o' this sectio! is to describe reE"ire%e!ts to %a!a)e #or$place !oise le:els to help pre:e!t #or$ers 'ro% e7perie!ci!) #or$-related heari!) loss&

P #- a& S! a!e-5 %# N#"*e Ma$a-e&e$!

A1PLAN E:al"ate !oise le:els thro")ho"t the 'actory to ide!ti'y a!y areas #here !oise le:els e7ceed FA decibels& Ide!ti'y #or$ers #ho #or$ i! areas #ith !oise le:els hi)her tha! FA decibels& Create proced"res 'or trai!i!) these #or$ers a!d r"les reE"iri!) the% to #ear heari!) protectio!& De:elop a pla! to %eet a!y le)al reE"ire%e!ts to test #or$ersD heari!)& Create proced"res to e:al"ate !oise le:els a!d to "se e!)i!eered co!trols to red"ce !oise o! !e# eE"ip%e!t a!d i! areas #ith !oise le:els hi)her tha! FA decibels& B1ACT *e-trai! a!dKor discipli!e #or$ers #ho do!Dt #ear reE"ired heari!) protectio!&

10

 Modi'y proced"res+ or establish !e# reE"ire%e!ts 'or e!)i!eered !oise co!trols+ i' re:ie#s ?o' !oise %o!itori!) res"lts+ heari!) test res"lts@ i!dicate this is !ecessary. C1DO Post #ar!i!) si)!s i! areas #ith !oise le:els )reater tha! FA decibels& Pro:ide #or$ers i! these areas #ith heari!) protectio! ?ear %"''s+ ear pl")s@ that has a !oise red"ctio! ratio o' 40& Trai! these #or$ers o! !oise ha8ards a!d o! ho# to "se heari!) protectio!& *eE"ire the% to #ear heari!) protectio!& Ma$e s"re they recei:e heari!) tests+ i' reE"ired& Use e!)i!eered co!trols a!d proper eE"ip%e!t %ai!te!a!ce to red"ce !oise le:els i! areas #here !oise le:els are )reater tha! FA decibels a!d o! !e# eE"ip%e!t& D1CHEC; Mo!itor !oise le:els #ithi! the 'actory each year& Periodically chec$ to %a$e s"re #or$ers are #eari!) reE"ired heari!) protectio!& *e:ie# res"lts o' a!y heari!) tests to deter%i!e #hether #or$ers are e7perie!ci!) heari!) loss&

;1 PERSONAL PROTECTI<E E>UIPMENT P' 8#*e

Perso!al protecti:e eE"ip%e!t ?e&)&+ sa'ety )lasses+ ear pl")s+ sa'ety shoes@ is #or! by #or$ers to pre:e!t or %i!i%i8e e7pos"re to #or$place ha8ards& Perso!al protecti:e eE"ip%e!t %"st o!ly be co!sidered as a ha8ard co!trol %eas"re a'ter all practical e!)i!eeri!) co!trols ?e&)& e!closi!) eE"ip%e!t to %a$e it E"ieter+ i!stalli!) :e!tilatio! eE"ip%e!t to re%o:e air co!ta%i!a!ts+ etc&@ a!d ad%i!istrati:e co!trols ?e&)&+ li%iti!) the a%o"!t o' ti%e #or$ers %ay do a tas$@ ha:e bee! "sed a!d there still re%ai!s a !eed 'or additio!al protectio!& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or proper "se o' perso!al protecti:e eE"ip%e!t.
11

P #- a& S! a!e-5 %# Pe *#$al P #!ec!"4e EI'"8&e$!

A1PLAN *e:ie# a!d assess the #or$place to ide!ti'y ha8ards that reE"ire the "se o' perso!al protecti:e eE"ip%e!t& ?See the *is$ Assess%e!t sectio!&@ Create proced"res to co%ply #ith TOE *eE"ire%e!ts 'or s"pplyi!) #or$ers #ith perso!al protecti:e eE"ip%e!t+ trai!i!) the% o! it+ a!d reE"iri!) the% to "se it& B1ACT Modi'y proced"res+ as !ecessary+ to i%pro:e the pro)ra%Ds e''ecti:e!ess& *e-trai! a!dKor discipli!e #or$ers #ho do !ot "se the reE"ired perso!al protecti:e eE"ip%e!t& C1DO Assi)! i!di:id"als #ith respo!sibility 'or creati!) a!d i%ple%e!ti!) proced"res& I!'or% all #or$ers+ co!tractors+ :e!dors+ a!d :isitors o' the 'actoryDs reE"ire%e!ts 'or perso!al protecti:e eE"ip%e!t& D1CHEC; *e)"larly chec$ to :eri'y that #or$ers are "si!) reE"ired perso!al protecti:e eE"ip%e!t& Periodically e:al"ate the pro)ra% to :eri'y that perso!al protecti:e eE"ip%e!t is e''ecti:e i! protecti!) #or$ers 'ro% health a!d sa'ety ha8ards

<ENTILATION P' 8#*e

The p"rpose o' this sectio! is to %a$e s"re that :e!tilatio! is "sed properly to re%o:e air co!ta%i!a!ts 'ro% the #or$place to protect #or$ersD health&
14

M1 CHEMICAL STORAGE P' 8#*e

Certai! che%icals %"st !ot be %i7ed or stored #ith other che%icals beca"se they co"ld react+ creati!) a :olatile or to7ic reactio! prod"ct& ?<or e7a%ple+ co!tact bet#ee! a co!ce!trated o7idi8i!) acid a!d a 'l a%%able sol:e!t #o"ld li$ely res"lt i! a 'i re or e7plosio!&@ Proper stora)e o' che%icals ca! help %i!i%i8e the ris$ o' accide!tally %i7i!) i!co%patible che%icals& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or proper stora)e o' che%icals to help protect #or$er health a!d sa'ety+ as #ell as 'actory eE"ip%e!t a!d b"ildi!) str"ct"res&

P #- a& S! a!e-5 %# C+e&"cal S!# a-e

A1PLAN Establish proced"res 'or co%plyi!) #ith le)al reE"ire%e!ts to !oti'y local a)e!cies abo"t che%icals "sed or stored o! site& Establish proced"res to e!s"re che%icals are properly a!d sa'ely labeled+ co!tai!ed+ a!d stored& Trai! #or$ers o! these proced"res a!d o! the ha8ards o' the che%icals i! their #or$ areas& Establish a proced"re to %a$e s"re that MSDSs 'or all che%icals stored a!d "sed at the 'actory are $ept o! site a!d a:ailable to #or$ers& B1ACT Create or %odi'y proced"res+ i' !ecessary to i%pro:e che%ical stora)e+ based o! re)"lar i!spectio!s& C1DO Assi)! i!di:id"als #ith respo!sibility 'or creati!) a!d i%ple%e!ti!) the proced"res& <ollo# che%ical stora)e co%patibility )"ideli!es to a:oid co!tact bet#ee! i!co%patible che%icals& Ma$e s"re #or$ers ha:e i%%ediate access to eye#ashKsho#er statio!s& Trai! #or$ers abo"t the ha8ards o' the che%icals they #or$ #ith a!d o! Proper stora)e a!d "se practices&

1/

 Ma$e s"re che%icals are properly labeled+ a!d that those stored i! lar)e E"a!tities ha:e seco!dary co!tai!%e!t& Ma$e s"re che%ical stora)e areas are #ell :e!tilated a!d eE"ipped #ith e7plosio!-proo' li)hts a!d s#itches& D1CHEC; *e)"larly i!spect che%ical stora)e areas to :eri'y che%icals are labeled+ properly co!tai!ed+ $ept closed+ a!d that co!tai!ers are !ot lea$i!)& Ma$e s"re i!co%patible che%icals are !ot stored to)ether& E!s"re that che%ical stora)e %eets the TOE reE"ire%e!ts&

E9TREME TEMPERATURES P' 8#*e

U!der e7tre%e co!ditio!s o' te%perat"re+ h"%idity+ air'lo#+ a!d #or$load+ #or$ers %ay e7perie!ce heat or cold stress+ #hich is the bodyDs atte%pt to %ai!tai! a !or%al body te%perat"re& <actory co!ditio!s that are :ery hot or :ery cold %ay ca"se #or$ers to s"''er 'ro% a :ariety o' heat or cold stress sy%pto%s+ i!cl"di!) heat cra%ps+ heat e7ha"stio!+ heat rash+ heat stro$e+ 'rostbite a!d hypother%ia& 9eat stro$e ?'ro% e7tre%e heat@ a!d hypother%ia ?'ro% e7tre%e cold@ are both co!ditio!s that %ay lead to death+ i' !ot treated i%%ediately& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or sa'ely #or$i!) i! e7tre%ely hot or cold te%perat"re co!ditio!s&

P #- a& S! a!e-5 %# W# 2"$- Sa%el5 "$ E3! e&e Te&8e a!' e*

A1PLAN Ide!ti'y areas o' the 'actory or co!ditio!s i! #hich #or$ers %ay be e7posed to e7tre%e heat or cold& Establish proced"res 'or e!s"ri!) that #or$ers are 'i t 'or #or$ i! e7tre%ely hot or cold te%perat"res a!d 'or per'or%i!) s"ch #or$ sa'ely& B1ACT Modi'y proced"res+ as !ecessary+ based o! periodic e:al"atio!s&

13

C1DO Assi)! i!di:id"als #ith respo!sibility 'or creati!) a!d i%ple%e!ti!) proced"res& Ma$e s"re #or$ers are trai!ed to reco)!i8e the sy%pto%s o' heat or cold stress a!d that capable #or$ers are trai!ed to pro:ide 'i rst aid to #or$ers sho#i!) these sy%pto%s& Properly %ai!tai! eE"ip%e!t that %o!itors or co!trols hi)h or lo# te%perat"res& Pro:ide #or$ers #ith perso!al protecti:e eE"ip%e!t s"itable 'or e7tre%ely hot or cold te%perat"res. D1CHEC; Periodically e:al"ate the pro)ra% deter%i!e #hether itDs e''ecti:e i! pre:e!ti!) heat or cold stress i! #or$ers.

L1 P' 8#*e

ASBESTOS MANAGEMENT

Asbestos is a !at"rally-occ"rri!) %i!eral that has bee! %i!ed a!d "sed i! !"%ero"s #ays beca"se it is 'ire resista!t+ che%ical resista!t+ a!d a )ood i!s"lator& Asbestos has bee! "sed i! b"ildi!) %aterials s"ch as 'loor a!d ceili!) tiles+ pipe i!s"latio!+ sprayed 'ireproo'i!)+ roo'i!) prod"cts+ seala!ts+ %astics+ a!d )as$ets& Asbestos 'ibers %ay be released i!to the air i' the asbestos-co!tai!i!) %aterial a)es a!d starts to 'all apart or i' it is dist"rbed by sa!di!)+ sa#i!)+ or other acti:ity& So%e types o' asbestos 'ibers+ i' they are released i!to the air+ %ay e!ter the l"!)s a!d ca"se serio"s ill!ess+ i!cl"di!) ca!cer& E7pos"re to asbestos 'ibers is especially ha8ardo"s 'or s%o$ers& The p"rpose o' this doc"%e!t is to pro:ide )"ida!ce to red"ce or a:oid #or$er e7pos"re to asbestos 'ibers i! the air&

P #- a& S! a!e-5 %# A*6e*!#*

A1PLAN De:elop a! asbestos %a!a)e%e!t pla! that i!cl"des proced"res 'or trai!i!) #or$ers+ i!specti!) b"ildi!) areas 'or asbestos-co!tai!i!) %aterials+ pre:e!ti!) releases o' asbestos 'ibers i!to the air+ a!d properly
1A

disposi!) o' asbestos- co!tai!i!) %aterials& B1ACT I' asbestos-co!tai!i!) %aterial ha:e deteriorated+ #or$ #ith a E"ali'ied co!tractor to deter%i!e proper actio! to ta$e& Modi'y the asbestos %a!a)e%e!t pla! or a!y o' its proced"res as !ecessary+ based o! periodic i!spectio!s& C1DO Trai! %ai!te!a!ce #or$ers to reco)!i8e %aterials that %ay co!tai! asbestos& I!spect b"ildi!) areasQ properly label all asbestos-co!tai!i!) %aterials& Create a list o' asbestos co!tai!i!) %aterials& Use a E"ali'ied co!tractor to :eri'y asbestos co!te!t a!d co!ditio! a!d to deter%i!e proper actio!& Establish proced"res 'or #or$i!) sa'ely aro"!d asbestos-co!tai!i!) %aterials& Dispose o' asbestos-co!tai!i!) %aterials accordi!) to local la#s a!d re)"latio!s& *e:ie# p"rchases o' !e# b"ildi!) %aterials to %a$e s"re they do!Dt co!tai! asbestos& D1CHEC; Periodically i!spect b"ildi!) areas to %a$e s"re asbestos-co!tai!i!) %aterials are i! )ood co!ditio! a!d !o !e# asbestos co!tai!i!) %aterials ha:e bee! i!stalled&

11

SECTION II, <i!ishi!) 5"ideli!es

M1 0INISHING SA0ET/ GUIDELINES

<i!ishi!) i!:ol:es a :ariety o' physical a!d che%ical processes that )i:e )ar%e!ts a desired appeara!ce ?e&)&+ 'aded or ti!ted@ or E"ality ?e&)&+ #ri!$le 'ree or stai! resista!t@& The 'ollo#i!) processes are co:ered i! this sectio!, 9a!d ;or$ is the "se o' a ha!d-held sa!di!) tool to abrade 'abric or )ar%e!ts& 9a!d #or$ i!cl"des, sa!di!)+ scrapi!)+ #his$ers+ "se o' Dre%el tools+ etc& 9a!d Pai!ti!) is the "se o' a ha!d-held br"sh to apply pai!ts+ ti!ts or dye to 'abric or )ar%e!ts& Laser Etchi!) "ses lasers to 'ade dyes+ )i:i!) )ar%e!ts a #or! a!d abraded appeara!ce& This tech!iE"e %ay also be "sed to create 'aded i%a)es or letters& The *esi!KC"ri!) process applies a che%ical resi! sol"tio! to a )ar%e!t+ "si!) a liE"id bath or spray& A'ter applyi!) the resi!+ )ar%e!ts are c"red i! either a batch or co!ti!"o"s o:e!+ res"lti!) i! a coati!) o! the )ar%e!t that i%parts a desired e''ect or property ?i&e&+ #ater repelle!ce@& C"ri!) is the process o' heati!) )ar%e!ts i! a! o:e! 'or a

12

preset period o' ti%e at a de'i!ed te%perat"re& C"ri!) allo#s resi!s to bi!d #ith the 'abric+ )i:i!) it the desired per'or%a!ce properties& Sa!d (lasti!) "ses press"ri8ed air to spray solid particles ?al"%i!"% o7ide+ silica sa!d+ or others@ a)ai!st )ar%e!ts to abrade the 'abric a!d achie:e a #or! a!d 'aded loo$& Scree! Pri!t "ses a hot press+ or si%ilar type o' eE"ip%e!t to apply a desi)! or lo)o o!to a )ar%e!t& Sprayi!) "ses press"ri8ed air to apply bleachi!) or ti!ti!) a)e!ts to )ar%e!ts&

P' 8#*e
The p"rpose o' this sectio! is to e!s"re that 'actories ha:e ha8ard co!trols i! place to protect #or$ers 'ro% e7pos"re to che%icals+ hi)h !oise le:els+ airbor!e silica+ hi)h te%perat"res+ a!d %achi!e ha8ards associated #ith 'i !ishi!) processes&

11HAND WOR;
De*c "8!"#$ 9a!d #or$ is a!y %a!"al abrasio! o' 'abric or )ar%e!ts by ha!d+ #ith a ha!d held sa!di!) tool+ or %a!"al applicatio! o' pai!t to a )ar%e!t& 9a!d #or$ i!cl"des, sa!di!)+ scrapi!)+ #his$ers+ "se o' Dre%el tools+ etc& Ha$( W# 2

P "&a 5 Sa%e!5 C+ec28#"$!

Operatio! sho"ld opti%i8e er)o!o%ic practices+ a:oid electrical ha8ards+ a!d $eep airbor!e d"st to a %i!i%"%&

Ha$( Pa"$!"$9a!d pai!ti!) is the %a!"al applicatio! o' pai!ts+ ti!ts or dye+ "si!) a ha!dheld br"sh&

P "&a 5 Sa%e!5 C+ec28#"$!

Operatio! sho"ld opti%i8e er)o!o%ic practices+ a:oid s$i! or eye co!tact+ i!halatio!+ or s#allo#i!) o' pai!ts a!d che%icals&

1F

21LASER ETCHING
De*c "8!"#$ This process i!:ol:es the "se o' lasers to 'ade dyes+ )i:i!) )ar%e!ts a #or! a!d abraded appeara!ce& This tech!iE"e %ay also be "sed to create 'aded i%a)es or letters&

La*e E!c+"$P "&a 5 Sa%e!5 C+ec28#"$!

D"ri!) operatio!+ ad%i!istrati:e a!d e!)i!eeri!) syste%s sho"ld be i! place to pre:e!t physical co!tact #ith the laser bea%& Ad%i!istrati:e a!d e!)i!eeri!) co!trols sho"ld be i! place to pre:e!t bei!) str"c$ by %o:i!) %achi!ery d"ri!) operatio!& A:oid i!halatio! o' s%o$e '"%es res"lti!) 'ro% %achi!e operatio!&

3.RESIN / CURING
De*c "8!"#$ This 'i!ishi!) process i!:ol:es the applicatio! o' a che%ical resi! sol"tio! to a )ar%e!t+ "si!) a liE"id bath r spray& A'ter applicatio! o' the resi!+ )ar%e!ts are c"red i! either a batch or co!ti!"o"s o:e!+ res"lti!) i! a coati!) o! the )ar%e!t that i%parts a desired a''ect or property ?i&e& #ater repelle!ce@&

Re*"$
*esi! is a che%ical sol"tio! applied to a )ar%e!t either i! a bath or by spray& *esi! che%icals %ay be poly"retha!e+ polyacrylate+ 'or%aldehyde+ 'l "oroche%icals+ e7te!ders+ crossli!$ers+ etc.

P "&a 5 Sa%e!5 C+ec28#"$! /e* N# TOE Ra!"$*esi! does !ot co!tact the s$i! or eyesQ it is !ot i!haled or s#allo#ed&

C' "$C"ri!) is the process o' heati!) )ar%e!ts i! a! o:e! 'or a preset period o' ti%e at a de'i !ed te%perat"re& C"ri!) allo#s resi!s to bi!d #ith the 'abric+ )i:i!) the desired per'or%a!ce properties&

P "&a 5 Sa%e!5 C+ec28#"$!

A:oid s$i! co!tact #ith hot objects a!d e!s"re adeE"ate :e!tilatio!&

4. SAND BLASTING

1G

De*c "8!"#$
Sa!d blasti!) i!:ol:es "si!) press"ri8ed air to spray solid particles ?al"%i!"% o7ide+ silica sa!d+ or others@ a)ai!st )ar%e!ts to abrade the 'abric a!d achie:e a #or! a!d 'aded loo$&

Sa$( Bla*!"$P "&a 5 Sa%e!5 C+ec28#"$!

A:oid e7pos"re to e7cessi:e !oise+ i!halatio! o' airbor!e d"st particles+ a!d s#allo#i!) o' d"st&

H1 SCREEN PRINT De*c "8!"#$

Scree! pri!t is the applicatio! o' a desi)! or lo)o o!to )ar%e!ts "si!) a hot press+ or si%ilar type o' eE"ip%e!t&

Sc ee$ P "$! P "&a 5 Sa%e!5 C+ec28#"$!

S$i! does !ot co%e i! co!tact #ith hot objects a!d :e!tilatio! is adeE"ate&

J1SPRA/ING De*c "8!"#$

Sprayi!) i!:ol:es the "se o' press"ri8ed air to apply bleachi!) or ti!ti!) a)e!ts to )ar%e!ts&

P#!a**"'& 8e &a$-a$a!e ?;M$OGA *#&e!"&e* e%e e( !# a* PP@

Potassi"% per%a!)a!ate is a liE"id sol"tio! "sed as a bleachi!) a)e!t to 'ade dye colors& This res"lts i! a yello# a!d #or! appeara!ce to the 'i!ished 'abric&

P #- a& S! a!e-5 %# 0"$"*+"$- P #ce**e*

A1PLAN Establish proced"res a!d ide!ti'y respo!sible perso!s to ro"ti!ely i!spect process areas a!d %a$e s"re the 'actory %eets all TOE reE"ire%e!ts i! the 'i!ishi!) process chec$lists& B1ACT Ma$e cha!)es to proced"res a!d e!)i!eeri!) syste%s i' !ecessary+ based o! i!spectio!s or i!d"strial hy)ie!e assess%e!ts&

20

 *e-trai! a!dKor discipli!e #or$ers i' sa'e #or$ practices are !ot bei!) 'ollo#ed& C1DO Use 'i!ishi!) process chec$lists to i!spect process areas each %o!th& <ollo# "p a!d correct a!y co!ditio!s or #or$ practices that do !ot %eet reE"ire%e!ts& D1CHEC; *e:ie# co%pleted chec$lists to %a$e s"re i!spectio!s ha:e bee! co!d"cted a!d a!y !ecessary correcti:e actio!s ha:e bee! co%pleted i! a ti%ely %a!!er& Periodically co!d"ct i!d"strial hy)ie!e assess%e!ts to %a$e s"re #or$er e7pos"re to airbor!e che%icals is belo# acceptable le:els&

SECTION III:

Health Guidelines
A1 0IRST AID P' 8#*e
<irst aid is the care )i:e! to a! i!j"red #or$er be'ore pro'essio!al %edical help arri:es& <irst aid %ay %ea! the di''ere!ce bet#ee! li'e a!d death& The p"rpose o' this sectio! is to preser:e li'e+ pre:e!t a!y i!j"ries 'ro% )etti!) #orse+ a!d to help i!j"red #or$ers reco:er&

P #- a& S! a!e-5 %# 0" *!-A"(

A1PLAN Create a 'actory 'irst-aid pro)ra% that ide!ti'ies locatio!s o' 'irst-aid $its a!d i!cl"des #ritte! proced"res 'or treati!) #or$ers #ho reE"ire 'irst-aid& Ide!ti'y ho# %a!y #or$ers %"st be trai!ed as 'i rst-aid respo!ders& Establish a proced"re 'or recordi!) i!j"ries& Locate e%er)e!cy eye#ash a!d sho#er statio!s thro")ho"t the 'actory so #or$ers ca! )et to the% i%%ediately. B1ACT

21

 Ma$e cha!)es to the 'irst aid pro)ra% a!d a!y o' its proced"res+ depe!di!) "po! the o"tco%e o' the a!!"al re:ie#+ or as other#ise !eeded& C1DO Trai! a!d certi'y #or$ers selected to be 'irst-aid respo!ders& *e-trai! the% each year& O''er 'irst-aid respo!ders a co!s"ltatio! #ith a %edical pro'essio!al a!d 9epatitis :acci!atio! #ithi! 10 days o' the trai!i!)& Mai!tai! #ritte! record o' i!cide!ts reE"iri!) 'irst-aid treat%e!t& Periodically i!spect 'irst-aid $its to %a$e s"re they are :isible ?si)!s i!dicate their locatio!@+ properly labeled+ a!d are '"lly stoc$ed #ith the s"pplies listed i! the TOE *eE"ire%e!ts& D1CHEC; *e:ie# the 'irst-aid pro)ra% each year to %a$e s"re reE"ire%e!ts are bei!) %et& *ecord this re:ie# i! #riti!).

B1 PRE<ENTING COMMUNICABLE DISEASE P' 8#*e

A co%%"!icable disease is o!e that %ay be spread 'ro% o!e perso! to a!other by direct co!tact #ith blood or other body 'l"ids& It %ay also be spread by direct co!tact #ith diseased a!i%als+ or by ta$i!) i! co!ta%i!ated 'ood+ #ater+ or air& 9"%a! I%%"!ode'icie!cy >ir"s ?9I>@ a!d 9epatitis ( >ir"s ?9(>@ are e7a%ples o' co%%"!icable diseases& The p"rpose o' this sectio! is to e7plai! the reE"ire%e!ts 'or pre:e!ti!) the spread o' co%%"!icable diseases a%o!) 'actory #or$ers&

P #- a& S! a!e-5 %# P e4e$!"$- C#&&'$"ca6le D"*ea*e

A1PLAN Ide!ti'y the possible so"rces 'or co%%"!icable disease tra!s%issio! at the 'actory+ i!cl"di!) dri!$i!) #ater a!d e7pos"re to blood or body 'l"ids& De:elop a! E7pos"re Co!trol Pla! that i!cl"des r"les a!d proced"res to %i!i%i8e the pote!tial 'or #or$ers to co!tact blood or other body 'l"ids&
24

B1ACT Modi'y the E7pos"re Co!trol Pla! + as !ecessary+ based o! periodic e:al"atio!s& C1DO Assi)! i!di:id"als #ith respo!sibility 'or de:elopi!) a!d i%ple%e!ti!) the E7pos"re Co!trol Pla! thro")ho"t all 'actory areas& Ta$e actio! to i%pro:e the E"ality o' dri!$i!) #ater s"pplied to the 'actory i' tests sho# it is "!healthy& S"pply #or$ers #ith sharps co!tai!ers to dispose o' sharp objects& Stoc$ s"pplies o' protecti:e )lo:es+ disi!'ecta!t+ sharps co!tai!ers+ a!d sharps-ha!dli!) de:ices 'or #or$ersD "se& O''er a %edical co!s"ltatio! a!d the 9epatitis ( :acci!atio! to #or$ers #hose tas$s ?i!cl"di!) 'irst-aid respo!se@ %ay e7pose the% to blood or body 'l"ids& D1CHEC; Periodically e:al"ate the pro)ra% a!d the E7pos"re Co!trol Pla! a!d deter%i!e #hether itDs e''ecti:e i! pre:e!ti!) tra!s%issio! o' co%%"!icable disease&

SECTION I<,

E!:iro!%e!t 5"ideli!es
A1DOMESTIC SEWAGE AND BIOSOLIDS MANAGEMENT P' 8#*e
Do%estic se#a)e ?#aste#ater co!tai!i!) h"%a! "ri!e a!d 'eces 'ro% the 'actory pop"latio!@ ca! ca"se #ater poll"tio!+ create a ris$ to co%%"!ity health+ a!d beco%e a !"isa!ce 'or !ei)hbori!) co%%"!ities i' it is !ot treated& (iosolids arese#a)e sl"d)e that has bee! treated to re%o:e poll"ta!ts a!d

2/

disease-ca"si!) or)a!is%sQ this %aterial ca! be recycled+ typically as a soil a%e!d%e!t+ beca"se o' the pla!t !"trie!ts it co!tai!s& The p"rpose o' this sectio! is to e7plai! the reE"ire%e!ts 'or treati!) do%estic se#a)e+ a!d 'or %a!a)i!) the res"lti!) biosolids+ i! order to co!trol e!:iro!%e!tal a!d health ha8ards&

P #- a& S! a!e-5 %# Ma$a-"$- D#&e*!"c Se.a-e a$( B"#*#l"(*

A1PLAN Ide!ti'y %ethod to %eet reE"ire%e!t 'or biolo)ical treat%e!t o' do%estic se#a)e& Prepare proced"re 'or treati!) do%estic se#a)e a!d disposi!) o' res"lti!) biosolids ?i' se#a)e is treated o! site@& Trai! #or$ers i!:ol:ed i! se#a)e treat%e!t or disposal& B1ACT Cha!)e the do%estic se#a)e a!d biosolids %a!a)e%e!t proced"re+ i' !eeded& ;or$ #ith treat%e!t 'acility or biosolids disposal 'acility to %a$e !ecessary cha!)es to co%ply #ith reE"ire%e!ts& Ide!ti'y alter!ati:e se#a)e treat%e!t or biosolids disposal optio!s+ i' !eeded& C1DO I' treati!) o'' site+ E"ali'y a #aste#ater treat%e!t 'acility& I' shippi!) se#a)e to o''-site 'acility+ ide!ti'y or create holdi!) ta!$s eE"ip%e!t& Ide!ti'y biosolids disposal %ethod a!d 'acility& >eri'y proper per%it& =eep #ritte! records abo"t biosolids disposal %ethods+ i!cl"di!) per%it :eri'icatio!& D1CHEC; Periodically+ a"dit #aste#ater treat%e!t 'acility a!d biosolids disposal 'acility to deter%i!e they are %a!a)i!) se#a)e a!d biosolids properly&

23

B1 TRANSPORTING HA=ARDOUS MATERIALS P' 8#*e

I' they are !ot pac$a)ed a!d tra!sported sa'ely+ ha8ardo"s %aterials %ay lea$ or spill a!d %ay ca"se har% to 'actory a!d tra!sportatio! #or$ers a!d to co%%"!ities a!d the e!:iro!%e!t& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or %a$i!) s"re that ha8ardo"s %aterials are tra!sported sa'ely to a!d 'ro% the 'actory.

P #- a& S! a!e-5 %# T a$*8# !"$- HaEa (#'* Ma!e "al*

A1PLAN Create proced"res 'or sa'ely recei:i!) ha8ardo"s %aterials i!to the 'actory a!d shippi!) ha8ardo"s %aterials a#ay 'ro% the 'actory& Ide!ti'y #or$ers #hose tas$s i!cl"de shippi!) a!d recei:i!) ha8ardo"s %aterialsQ they #ill !eed to be trai!ed o! the abo:e proced"res& B1ACT Create or %odi'y proced"res to i%pro:e the pro)ra% 'or tra!sporti!) ha8ardo"s %aterials+ based o! a"dits o' tra!sporters or other 'actors ?e&)&+ i!cide!t reports@& C1DO Ma$e s"re #or$ers #hose tas$s i!cl"de shippi!) a!d recei:i!) ha8ardo"s %aterials are trai!ed o! sa'e #or$ proced"res& Choose E"ali'ied tra!sporters that ca! de%o!strate they ha:e )ood sa'ety per'or%a!ce& Pro:ide tra!sporters #ith adeE"ate i!'or%atio! abo"t the ha8ardo"s %aterials they #ill be tra!sporti!) a#ay 'ro% the 'actory& D1CHEC; Ma$e s"re that tra!sporters are re)"larly a"dited o! their sa'ety per'or%a!ce&

C1HA=ARDOUS WASTE
2A

P' 8#*e
9a8ardo"s #astes that are disposed o' i%properly ca! poll"te the air+ la!d+ )ro"!d#ater+ a!d #ater#aysQ har%i!) the e!:iro!%e!t a!d threate!i!) co%%"!ity health& ;hile )ar%e!t 'actories do !ot create lar)e E"a!tities o' ha8ardo"s #aste+ it is i%porta!t that a!y a%o"!t o' ha8ardo"s #aste be %a!a)ed properly to a:oid co!ta%i!ati!) the e!:iro!%e!t& The p"rpose o' this sectio! is to describe ho# 'actories %ay properly %a!a)e ha8ardo"s #astes&

P #- a& S! a!e-5 %# HaEa (#'* Wa*!e

A1PLAN Ide!ti'y types a!d a%o"!ts o' ha8ardo"s #aste at 'actory& Prepare a proced"re 'or %a!a)i!) ha8ardo"s #astes at 'actory ?i!cl"de i!str"ctio!s o! ha!dli!) spills@& Trai! a!yo!e #ho ha!dles+ labels+ i!spects+ a!d ships ha8ardo"s #astes. B1ACT Ma$e cha!)es to the ha8ardo"s #aste %a!a)e%e!t as !ecessary& DisE"ali'y a ha8ardo"s #aste co!tractor or disposal 'acility i' they do!Dt co%ply #ith reE"ire%e!ts& *etrai! or discipli!e #or$ers+ i' they do!Dt 'ollo# the proced"re& C1DO A"dit a!d ide!ti'y E"ali'ied ha8ardo"s #aste disposal 'acilities& Store ha8ardo"s #astes i! co%patible co!tai!ers #ith proper labels+ i! assi)!ed areas& Prepare a!d $eep copies o' ha8ardo"s #aste shippi!) doc"%e!ts+ as #astes are shipped to disposal 'acilities& D1CHEC; I!spect ha8ardo"s #aste stora)e areas to %a$e s"re the proced"re is bei!) 'ollo#ed& Chec$ that #astes se!t to disposal 'acilities are recei:ed by the% a!d %a!a)ed as reE"ested ?i&e&+ recycled+ treated+ i!ci!erated or disposed
21

o'@&

D1SOLID WASTE MANAGEMENT P' 8#*e

The be!e'its red"ci!) the :ol"%e o' solid #aste )e!erated at a 'actory i!cl"de a positi:e e''ect o! the e!:iro!%e!t+ a! eco!o%ic ad:a!ta)e to the 'actory+ better co%%"!ity relatio!s+ a!d i%pro:ed #or$er %orale& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or %a!a)i!) a!d red"ci!) the :ol"%e o' solid #aste )e!erated by 'actories&

P #- a& S! a!e-5 %# S#l"( Wa*!e Ma$a-e&e$!

A1PLAN Establish a pro)ra% #ith speci'ic )oals 'or red"ci!) the a%o"!t o' solid #aste )e!erated at the 'actory a!d i!creasi!) the a%o"!t o' %aterial that is recycled& Establish proced"res 'or red"ci!) solid #aste a!d i!creasi!) recycli!) thro")ho"t the 'actory& B1ACT Create or %odi'y proced"res a!d+ i' !ecessary+ "pdate tech!olo)ies to i%pro:e solid #aste %a!a)e%e!t+ based o! a!!"al e:al"atio!& C1DO Ma$e s"re #or$ers thro")ho"t the 'actory 'ollo# the solid #aste %a!a)e%e!t proced"res& Ma$e s"re #or$ers $!o# that ha8ardo"s #aste %"st be ha!dled accordi!) to the reE"ire%e!ts o' the 9a8ardo"s ;aste Ma!a)e%e!t topic D1CHEC; E:al"ate the proced"res a!d tech!olo)ies 'or %a!a)i!) solid #aste each year& E:al"ate pro)ress to#ard solid #aste red"ctio! )oals.

E1 PRE<ENTING STORM WATER POLLUTION

22

P' 8#*e <actory acti:ities s"ch as che%ical stora)e+ eE"ip%e!t ha!dli!)+ etc&+ ca! %i7 poll"ta!ts i!to rai!stor% #ater that 'lo#s o'' the property a!d i!to bodies o' #ater s"ch as strea%s+ ri:ers+ po!ds+ ocea!s& This ca! har% the e!:iro!%e!t a!d create co%%"!ity health ha8ards& The p"rpose o' this sectio! is to describe the reE"ire%e!ts 'or practices that ca! be "sed to %i!i%i8e the a%o"!t o' poll"ta!ts i! stor% #ater that 'lo#s o'' 'actory property.

E1 ABO<EGROUNDB UNDERGROUND STORAGE P' 8#*e

Stora)e o' petrole"% prod"cts a!d ha8ardo"s %aterials i! "!der)ro"!d or abo:e)ro"!d ta!$s prese!ts a ris$ o' spilli!) or lea$i!) the ha8ardo"s %aterials i!to the e!:iro!%e!t& The p"rpose o' this sectio! is to describe the best %a!a)e%e!t practices 'or stora)e ta!$s i! order to %i!i%i8e this ris$&

CHAPTER H E9TERNAL AUDIT IN DAWAR

2F

?LE<I)S AUDIT@

I$! #('c!"#$
I! 1GG1+ i! li!e #ith o"r co%pa!y :al"es+ Le:i Stra"ss B Co& established a set o' 5lobal So"rci!) a!d Operati!) 5"ideli!es ?5SO5@& ;e created the 5SO5 to help "s i%pro:e the li:es o' #or$ers %a!"'act"ri!) o"r prod"cts+ %a$e respo!sible so"rci!) decisio!s a!d protect o"r co%%ercial i!terests& At the ti%e they #ere de:eloped o"r 5SO5 #ere co!sidered hi)hly i!!o:ati:e a!d ris$yQ today+ s"ch codes o' co!d"ct ha:e beco%e a sta!dard 'or respo!sible so"rci!)& E&8a!+5A O "-"$al"!5A I$!e- "!5A C#' a-e These 'o"r core :al"es are at the heart o' Le:i Stra"ss B Co& They are '"!da%e!tal to o"r s"ccess& They are the 'o"!datio! o' o"r co%pa!y+ de'i!e #ho #e are& They "!derlie o"r :isio! o' the '"t"re+ o"r b"si!ess strate)ies a!d o"r decisio!s+ actio!s a!d beha:iors.

P' 8#*e
The p"rpose is to assist i!di:id"als+ i!cl"di!) 'actory %a!a)ers+ lice!sees a!d a)e!ts to i%ple%e!t the TOE i! 'actories prod"ci!) Le:i Stra"ss B Co& ?LSBCO&@ Le:iDsU+ Doc$ersU+ a!d Le:i Stra"ss Si)!at"reV prod"cts&

2G

LSBCO& de:eloped the TOE i! respo!se to reE"ests 'ro% 'actories+ lice!sees+ %o!itors+ N5Os+ TOE assessors+ %a!"'act"ri!) a!d operatio!s sta''+ i!d"stry collea)"es a!d others 'or %ore speci'ic )"ida!ce o! o"r TOE sta!dards a!d e7pectatio!s+ as #ell as ho# to correct TOE :iolatio!s&

Ta6le #% C#$!e$!*

11 C+"l( La6# H 21 P "*#$ La6# B0# ce( La6# K F1 D"*c"8l"$a 5 P ac!"ce* L G1 Le-al ReI'" e&e$!* 1F H1 E!+"cal S!a$(a (* 1H J1 W# 2"$- H#' * 1K K1 Wa-e* a$( Be$e%"!* 1L

F0

M1 Ge$e al La6# P ac!"ce* 7 0 ee(#& #% A**#c"a!"#$ 22 L1 D"*c "&"$a!"#$ 2K 101 C#&&'$"!5 I$4#l4e&e$! 2L 111 Heal!+ 7 Sa%e!5 F0 121 E$4" #$&e$! GG 1F1 D# &"!# "e* HF 1G1 Pe &"!* HM

TOE Ra!"$-* De%"$e( =e # T#le a$ce <"#la!"#$ Serio"s breach o' Ter%s o' E!)a)e%e!t that res"lts i! se:ere i%pact to i!di:id"al ri)hts+ li'e sa'ety a!dKor LSBCO&Ds corporate rep"tatio!& P #('c!"#$ ca$$#! 6e 8lace( "$ 8 #8#*e( *'88l"e * ."!+ =T 4"#la!"#$* c#$%" &e( 65 &# e !+a$ #$e *#' ce #% "$%# &a!"#$1 <or e7isti!) s"ppliers #ith a RT co!'ir%ed by %ore tha! o!e so"rce o' i!'or%atio!+ LSBCO&Ds approach is to #or$ #ith e7isti!) s"ppliers to re%ediate RT :iolatio!s i%%ediately a!d e!dea:or to li%it e7it to circ"%sta!ces #he! a s"pplier is "!#illi!) to re%ediate or does !ot ha:e the capability to re%ediate& E7a%ples o' RT i!cl"de "!dera)e #or$ers+ 'orced labor+ corporal p"!ish%e!t+ :iolatio! o' ethical sta!dards ?'alsi'icatio! o' records+ "!a"thori8ed s"bco!tracti!)+ or 'ail"re to pro:ide access to records or #or$ers@+ a!d 'ail"re to co%plete RT or IA correcti:e actio!s #ithi! the a)reed "po! ti%e'ra%e& I&&e("a!e Ac!"#$ I!e& (reach o' Ter%s o' E!)a)e%e!t that res"lts i! !e)ati:e i%pact to i!di:id"al ri)hts a!d li'e sa'ety a!dKor LSBCO&Ds corporate rep"tatio!& P #('c!"#$ ca$$#! 6e 8lace( "$ 8 #8#*e( *'88l"e * ."!+ IA 4"#la!"#$*1
F1

<or e7isti!) s"ppliers #ith a! IA+ the :iolatio! %"st be re%ediated '"lly ?e&)& "!derpaid #a)es %"st be repaid@ a!d #ithi! a %a7i%"% period o' 4 %o!ths+ or the iss"e beco%es a RT& So%e IA :iolatio!s %ay reE"ire a re%ediatio! period o' less tha! 4 %o!ths& E7a%ples o' IA i!cl"de e7cessi:e #or$i!) ho"rs+ !o!-pay%e!t o' o:erti%e pre%i"%s or co!tracted #a)es+ !o!-pro:isio! o' reE"ired )o:er!%e!t be!e'its+ doc"%e!tatio! o! i%porta!t labor iss"es s"ch as a)e+ ho"rs+ #a)esQ proper discipli!ary processes+ discri%i!atio!+ i!'ri!)e%e!ts o! 'reedo% o' associatio!+ :iolatio!s o' local la#+ !o!-'"!ctio!i!) #ater treat%e!t 'acility a!d li'e sa'ety :iolatio!s ?e%er)e!cy e7its+ 'ire pre:e!tio!@& C#$!"$'#'* I&8 #4e&e$! I!e& Labor+ health B sa'ety+ a!d e!:iro!%e!tal iss"es that ca! be i%pro:ed i! the 'actory 'or the #ell bei!) o' #or$ers a!dKor better%e!t o' its rep"tatio! or %a!a)e%e!t practice& P #('c!"#$ ca$ 6e 8lace( "$ 8 #8#*e( *'88l"e * ."!+ CI "**'e*1 <or proposed a!d e7isti!) s"ppliers #ith CI iss"es+ a reaso!able correcti:e actio! pla! ca! be proposed o:er a 1 %o!th period& E7a%ples o' CI i!cl"de operati!) per%its ?i' co%pa!y has already applied 'or the%@+ establish%e!t o' co%pa!y policies o! hiri!) practices+ etc&+ records doc"%e!tatio! a!d health a!d sa'ety iss"es+ s"ch as PPE+ che%ical stora)e+ %achi!e )"ardi!)+ si)!a)e+ etc.

11 C+"l( La6#
Use o' child labor is !ot per%issible& ;or$ers ca! be !o less tha! 1A years o' a)e a!d !ot yo"!)er tha! the co%p"lsory a)e to be i! school& ;e #ill !ot "tili8e part!ers #ho "se child labor i! a!y o' their 'acilities& ;e s"pport the de:elop%e!t o' le)iti%ate #or$place appre!ticeship pro)ra%s 'or the ed"catio!al be!e'it o' yo"!)er people. W+a! a e !+e TOE ReI'" e&e$!*N M"$"&'& W# 2"$- A-e The 'actory is prohibited 'ro% e%ployi!) a!y #or$er "!der the a)e o' 1A& ;here local la# speci'ies a %i!i%"% #or$i!) a)e hi)her tha! 1A+ all #or$ers %"st be at or abo:e the le)al %i!i%"% a)e& ;here local la# speci'ies a %a!datory schooli!) a)e+ the 'actory %ay o!ly e%ploy those perso!s abo:e the %a!datory schooli!) a)e& <actory sho"ld ha:e hiri!) policy that i!cl"des a %i!i%"% a)e o' 1A+ or older i' speci'ied by la#& 0ac!# 5 <"*"!# *

F4

O!ly perso!s at or abo:e the a)e o' 1A %aybe be prese!t i! the #or$ areas& O!ly i! the case o' a )"ided to"r+ co!d"cted by a! appropriate 'actory e%ployee+ %ay perso!s "!der the a)e o' 1A e!ter the #or$ areas& A-e D#c'&e$!a!"#$ The 'actory %"st ha:e a)e-:eri'icatio! proced"res that are e''ecti:ely i%ple%e!ted+ so that e:ery perso!!el 'ile co!tai!s copies o' the ide!ti'ied doc"%e!ts ?s"ch as birth certi'icates+ !atio!al ID cards or school certi'icates@ s"b%itted by applica!ts& J'4e$"le W# 2e * ;here a co"!tryDs le)al code speci'ies j":e!ile e%ploy%e!t restrictio!s or reE"ire%e!ts+ the 'actory %"st be i! co%plia!ce #ith the local le)al reE"ire%e!ts& 4.":e!ile #or$ers are prohibited 'ro% #or$i!) at !i)ht or co!d"cti!) Jha8ardo"s #or$D+ as de'i!ed by the ILO&

21 0# ce( La6#
;e #ill !ot "tili8e priso! or 'orced labor i! co!tracti!) relatio!ships i! the %a!"'act"re a!d 'i!ishi!) o' o"r prod"cts& ;e #ill !ot "tili8e or p"rchase %aterials 'ro% a business partner utilizing prison or forced labor W+a! a e !+e TOE ReI'" e&e$!*N All 'or%s o' priso! or 'orced labor are prohibited& A!y s"bco!tracti!) arra!)e%e!t #ith priso!s is prohibited& A!y restrictio!s 'or #or$ers to :ol"!tarily e!d their e%ploy%e!t+ s"ch as+ e7cessi:e !otice periods or s"bsta!tial 'i!es 'or ter%i!ati!) their e%ploy%e!t co!tracts+ are prohibited& Labor co!tracts %"st also %eet le)al reE"ire%e!ts& 'actories %"st )ra!t e%ployees per%issio! to lea:e the 'actory "!der reaso!able circ"%sta!ces+ s"ch as perso!al or 'a%ily e%er)e!cies+ #itho"t discipli!ary pe!alty& <actories %"st !e:er physically pre:e!t or delay #or$ers 'ro% lea:i!) the 'acility or its )ro"!ds& <actories %"st !ot reE"ire or allo# e%ploy%e!t a)e!ts to reE"ire a!y %o!etary deposits or $eep a!y ori)i!al ide!ti'icatio! doc"%e!ts& The practice o' deposits

F/

?%o!eyKori)i!al ide!ti'icatio!@ %ay pre:e!t #or$ers to 'reely e!d their e%ploy%e!t ?#ithi! the le)al co!te7t@& This :iolatio! occ"rs %ost #ith a %i)ra!t labor 'orce& Sec"rity %"st !ot be allo#ed to i!ti%idate or restrict the %o:e%e!t o' #or$ers& I' sec"rity is i!side the 'actory they sho"ld !ot be ar%ed& <actories %"st !ot restrict or li%it i! a!y #ay e%ployee access to reli)io"s 'acilities+ toilets or dri!$i!) #ater& O:erti%e %"st be strictly :ol"!tary& A!y 'or% o' press"re to per'or% o:erti%e is prohibited&

F1 D"*c"8l"$a 5 P ac!"ce*
;e #ill !ot "tili8e b"si!ess part!ers #ho "se corporal p"!ish%e!t or other 'or%s o' %e!tal or physical coercio!& W+a! a e !+e TOE ReI'" e&e$!*N <actory %a!a)ersKs"per:isors %"st !e:er threate! the "se o' or practice a!y 'or% o' physical discipli!e or har%'"l physical co!tact+ !o %atter ho# sli)ht& <actory %a!a)ersKs"per:isors %"st !e:er e!)a)e i! or allo# se7"al harass%e!t& To"chi!) e%ployees+ especially #o%e!+ i! a!y #ay that co"ld be co!sidered to ha:e se7"al i%plicatio!sQ se7"al co%%e!ts %ade to #or$ers that creates a! "!reaso!ably hostile #or$ e!:iro!%e!tQ or reE"iri!) a!y 'or% o' se7"al 'a:or i! e7cha!)e 'or be!e'icial treat%e!t i! e%ploy%e!t is co!sidered se7"al harass%e!t& E%ployers shall !ot o''er pre'ere!tial #or$ assi)!%e!ts or other pre'ere!tial treat%e!t o' a!y $i!d i! act"al or i%plied e7cha!)e 'or a se7"al relatio!ship+ !or s"bject e%ployees to prej"dicial treat%e!t o' a!y $i!d i! retaliatio! 'or re'"sed se7"al ad:a!ces& <actory %a!a)ersKs"per:isors %"st !e:er "se coerci:e beha:ior+ :erbal ab"se or ab"si:e discipli!ary tactics or proced"res& Threate!i!)+ either e7plicitly or i%plicitly+ to #ithhold #or$ersD basic ri)hts+ i!cl"di!) #a)es+ be!e'its+ access to 'ood+ ser:ices+ etc& ca! be co!sidered coerci:e beha:ior& Access to food, water, toilets, medical car or health clinics or other basic necessities will not be used as either reward or punishment. Employers will not unreasonably restrain freedom of movement of workers, including movement in canteen, during breaks, using toilets, accessing water, to access necessary medical attention. Managers should never use intimidation or mentally abuse workers such as throwing objects at the ground in front of workers. Employees will not be threatened nor intimidated in any manner nor have the
F3

fear of threats or intimidation. Disciplinary measures must not include monetary fines. ardiness should be deducted on a pro!rata basis . Managers should never threaten illegal or undue fines as a means of Disciplining or influencing behavior. "ecurity personnel must not administer disciplinary action against employees. T "ecurity must not have the right to discharge workers. T he military must not be allowed to participate in disciplinary procedures. T "ecurity practices must be gender appropriate and non!intrusive. Ma!a)e%e!t #ill discipli!e ?co"ld i!cl"de co%bi!atio!s o' co"!seli!)+ #ar!i!)s+ de%otio!s+ a!d ter%i!atio!@ a!yo!e ?i!cl"di!) %a!a)ers or 'ello# #or$ers@ #ho e!)a)es i! a!y physical+ se7"al+ psycholo)ical or :erbal harass%e!t or ab"se& <actories %"st ha:e established proced"res 'or discipli!i!) a!d 'iri!) #or$ers that are applied i! a sta!dardi8ed 'ashio! thro")ho"t the 'acility& The proced"res %"st i!cl"de a! escalati!) series o' :erbal a!d #ritte! #ar!i!)s prior to s"spe!sio! or dis%issal& Discipli!ary %eas"res ta$e! %"st be doc"%e!ted i! the #or$erDs 'ile a!d a copy o' s"ch #ar!i!)s sho"ld be pro:ided to the #or$er& <actories %"st ha:e #ritte! )rie:a!ce proced"res i! place that protect e%ployee pri:acy+ protect a)ai!st possible retrib"tio! a!d per%it #or$ers to report "!'air treat%e!t to so%eo!e other tha! their s"per:isor& <actoriesD )rie:a!ce proced"res %"st i!cl"de a syste% 'or resol:i!) disp"tes i! the #or$place+ e&)&+ disp"te resol"tio! co%%ittee or #or$ersD co"!cil that recei:es i!:esti)ates a!d resol:es #or$place )rie:a!ces& T he factory should use a clearly defined and documented system for resolving disputes in the workplace, whether between co!workers or between workers and supervisors. #orkers should have the ability to report problems to person or committee other than a direct supervisor . his system should be communicated both verbally and in writing to the workers. T he factory must adopt and communicate a non!retaliation policy that guarantees that workers who report on problems or abuses do not suffer negative conse$uences. <actories %"st ha:e '"!ctio!al a!d e''ecti:e processes i! place s"ch that #or$ers ca! :oice their co!cer!s& These processes %"st be "sed+ accessed a!d "!derstood by #or$ers a!d they %"st also i!cl"de a %echa!is% to e!s"re that )rie:a!ces are respo!ded to& T A discreet, effective complaint procedure should be in place for all workers. A trusted person, such as an appointed counselor, should be the administrator of
FA

the system. T. here should be an internal, confidential appeal procedure that workers can use if management does not ade$uately respond to their complaint. T here should be an appeal procedures for workers who feel unjustly warned or disciplined. T here should be suggestion bo%es in private and secure locations that are easily accessed by the workers. he facility may also provide a telephone &hotline' number or post office bo% address for employees to report grievances. Ma!a)ers a!d S"per:isors sho"ld be trai!ed i! discipli!ary proced"re co%plia!ce a!d #here possible+ #or$ers sho"ld recei:e i!str"ctio! o! their ri)hts "!der !atio!al la# a!d co%pa!y e7pectatio!s a!d #here rele:a!t+ best practices a!d i!ter!atio!al sta!dards& <actories sho"ld e''ecti:ely co%%"!icate discipli!ary proced"res to e%ployees& T (olicy and procedures should be present in employee handbooks and manuals. T )rievance procedures should be included in orientation for new and temporary hires and in periodic training for e%isting workers, supervisors, and managers. T he factory should provide cross!cultural training to e%patriate managers, supervisors, and workers.

G1 Le-al ReI'" e&e$!*

;e e7pect o"r b"si!ess part!ers to be la# abidi!) as i!di:id"als a!d to co%ply #ith le)al reE"ire%e!ts rele:a!t to the co!d"ct o' all their b"si!esses& W+a! a e !+e TOE ReI'" e&e$!*N <actories %"st obser:e a!d be i! co%plia!ce #ith a!y le)al j"d)%e!ts a)ai!st the%& <actories %"st obser:e a!d be i! co%plia!ce #ith *"les o' Ori)i! la#s a!d re)"latio!s& <actories %"st "!dersta!d Co"!try o' Ori)i! reE"ire%e!ts to e!s"re they are i! co%plia!ce&

H1 E!+"cal S!a$(a (*

F1

;e #ill see$ to ide!ti'y a!d "tili8e b"si!ess part!ers #ho aspire as i!di:id"als a!d i! the co!d"ct o' all their b"si!esses to a set o' ethical sta!dards !ot i!co%patible #ith o"r o#!& W+a! a e !+e TOE ReI'" e&e$!*N <actories %"st pro:ide access to #or$ers+ records a!d 'actory #or$ areas+ a!d they %"st be cooperati:e a!d tra!spare!t d"ri!) TOE assess%e!t process& <actories %"st !ot e!)a)e i! corr"pt or "!ethical practices+ s"ch as payi!) bribes i! e7cha!)e 'or jobs+ pre'ere!tial treat%e!t+ etc& U!a"thori8ed s"bco!tracti!) is prohibited& <actories %"st %ai!tai! o!ly o!e set o' co%plete a!d acc"rate #or$i!)-ho"r a!d payroll doc"%e!ts a!d records that represe!t tr"e #or$ co!ditio!s& <actories %"st !e:er prese!t or reE"ire #or$ers #ith bla!$ papersKresi)!atio! letters to si)!& <actories %"st !ot e!)a)e i! practices+ s"ch as a!!"ally 'iri!) a!d re-hiri!) #or$ers or "!reaso!ably desi)!ati!) #or$ers as probatio!ary+ desi)!ed to circ"%:e!t !atio!al or local #a)e+ be!e'it or other labor la#s&

J1 W# 2"$- H#' *
;hile per%itti!) 'le7ibility i! sched"li!)+ #e #ill ide!ti'y local le)al li%its o! #or$ ho"rs a!d see$ b"si!ess part!ers #ho do !ot e7ceed the% e7cept 'or appropriately co%pe!sated o:erti%e& ;hile #e 'a:or part!ers #ho "tili8e less tha! si7ty-ho"r #or$ #ee$s+ #e #ill !ot "se co!tractors #ho+ o! a re)"lar basis+ reE"ire i! e7cess o' a si7ty-ho"r #ee$& E%ployees sho"ld be allo#ed at least o!e day o'' i! se:e!& W+a! a e !+e TOE ReI'" e&e$!*N ;or$i!) ho"rs %"st !ot e7ceed 10 ho"rs per #ee$+ %ore tha! F ?!ot co!ti!"o"s@ #ee$s per year& 9o#e:er+ the TOE pre'er #or$i!) ho"rs be "!der 10 ho"rs each #ee$+ #ith a %a7i%"% o' 3F ho"rs o' re)"lar #or$+ pl"s 14 ho"rs o' o:erti%e& Or #here a co"!tryDs le)al code reE"ire%e!ts are %ore stri!)e!t o! o:erti%e ho"rs+ the le)al reE"ire%e!ts %"st be %et& ;here a co"!tryDs le)al code speci'ies the re)"lar #or$day+ #or$#ee$+ rest days a!dKor holidays+ 'actoryDs sched"les %"st be i! co%plia!ce #ith the la#& E%ployees %"st ha:e o!e day o'' i! se:e!Q they %ay #or$ o! their rest day b"t !o %ore tha! o!ce i! e:ery t#o #ee$s a!d !o %ore tha! F co!sec"ti:e #ee$s per year&
F2

TOE pre'ers that e%ployees !ot #or$ o! their rest days& Ti%e records 'or all #or$ers %"st be a:ailable 'or re:ie#& E%ployees %"st %ai!tai! their o#! ti%e records+ i&e&+ p"!ch i! a!d o"t the%sel:es& <actories %"st record all e%ployee #or$i!) ho"rs co%pletely a!d acc"rately& <actories sho"ld ha:e a #or$i!) ti%e cloc$ that e%ployees "se to record their ho"rs+ both re)"lar a!d o:erti%e&

K1 Wa-e* a$( Be$e%"!*

;e #ill o!ly do b"si!ess #ith part!ers #ho pro:ide #a)es a!d be!e'its that co%ply #ith a!y applicable la# a!d %atch the pre:aili!) local %a!"'act"ri!) or 'i!ishi!) i!d"stry practices& W+a! a e !+e TOE ReI'" e&e$!*N ;here a co"!tryDs le)al code speci'ies le)al %i!i%"% #a)es a!d allo#a!ces+ 'actories %"st be i! co%plia!ce #ith the la# #ith respect to all #or$ers+ i!cl"di!) e%ployees paid o! piece rate& ;here the i!d"stry pre:aili!) #a)e is )reater tha! the %i!i%"% #a)e+ the pre:aili!) #a)e sho"ld be paid& ;here a co"!tryDs le)al code speci'ies a! o:erti%e rate or a! o:erti%e pre%i"%+ 'actories %"st be i! co%plia!ce #ith the la#& ;or$ers %"st be paid the le)al rate 'or all o:erti%e ho"rs #or$ed& ;here a co"!tryDs le)al code speci'ies that #or$ers %"st recei:e certai! be!e'its ?s"ch as retire%e!t be!e'its+ health i!s"ra!ce+ #or$%a!Ds co%pe!satio!+ etc&@+ 'actories %"st be i! co%plia!ce #ith the la#& ;here a co"!tryDs le)al code speci'ies the ti%e a!dKor %a!!er o' #a)e pay%e!ts+ 'actories %"st be i! co%plia!ce #ith the la# a!d 'ollo# a!y le)al reE"ire%e!ts i! cases o' #a)e delay ?i&e& i!terest+ etc&@& Payroll records 'or all #or$ers %"st be a:ailable 'or re:ie#& <actories %"st %eet the le)al reE"ire%e!t o! #a)e pay%e!ts& <actories %"st pro:ide all be!e'its a!d o!"ses i! accorda!ce #ith the la#& <actories %"st !ot ded"ct %ore 'ro% #or$ersD #a)es tha! is le)ally per%itted& <actories %"st !ot ded"ct #a)es 'or tardi!ess that e7ceed the act"al %a!-ho"r loss& <actories %"st !ot ded"ct recr"it%e!t a)e!cy 'ees 'ro% #or$ersD #a)es& ;or$ per'or%ed %"st be o! the basis o' reco)!i8ed e%ploy%e!t relatio!ships #ith !o "se o' labor o!ly co!tracti!) or s"bco!tracti!) to a:oid pay%e!t o' be!e'its to #or$ers or other obli)atio!s "!der labor or social sec"rity la#s&

FF

<actories sho"ld pro:ide #or$ers #ith pay slips that sho# re)"lar a!d o:erti%e ho"rs #or$ed+ re)"lar a!d o:erti%e rates a!d #a)es+ bo!"ses a!d ded"ctio!s& Pay slips sho"ld be i! la!)"a)e #or$ers "!dersta!d& ;or$ers sho"ld be a#are o' their be!e'itsa!d "!dersta!d ho# their #a)es are Calc"lated &

M1 Ge$e al La6# P ac!"ce* a$( 0 ee(#& #% A**#c"a!"#$

;e respect #or$ersD ri)hts to 'or% a!d joi! or)a!i8atio!s o' their choice a!d to bar)ai! collecti:ely& ;e e7pect o"r s"ppliers to respect the ri)ht to 'ree associatio! a!d the ri)ht to or)a!i8e a!d bar)ai! collecti:ely #itho"t "!la#'"l i!ter'ere!ce& ("si!ess part!ers sho"ld e!s"re that #or$ers #ho %a$e s"ch decisio!s or participate i! s"ch or)a!i8atio!s are !ot the object o' discri%i!atio! or p"!iti:e discipli!ary actio!s a!d that the represe!tati:es o' s"ch or)a!i8atio!s ha:e access to their %e%bers "!der co!ditio!s established either by local la#s or %"t"al a)ree%e!t bet#ee! the e%ployer a!d the #or$er or)a!i8atio!s& W+a! a e !+e TOE ReI'" e&e$!*N <actories %"st respect e%ployee ri)hts to 'reedo% o' associatio!Q they %"st !ot i%pose a!y p"!iti:e actio!s a)ai!st #or$ers i!s"pporti!) "!io! s"ch as threate!i!)+ 'i!i!)+ s"spe!di!) or 'iri!) #or$ers e7ercisi!) those ri)hts& A!y actio! that s"ppresses 'reedo% o' associatio! is prohibited+ a!d %ay be a! act dee%ed ille)al i! so%e co"!triesD labor codes& La#s i! di''ere!t co"!tries :ary s"bsta!tially re)ardi!) 'reedo% o' associatio!& Most co"!tries %ai!tai! proced"ral re)"latio!s o! the actio!s o' #or$ers a!d e%ployers& So%e co"!tries place s"bsta!tial restrictio!s o! #or$ersD ri)hts o' associatio!& The TOE pro:isio! o! 'ree associatio! !either per%its+ !or reE"ires LSBCO& or its b"si!ess part!ers to e!)a)e i! "!la#'"l acti:ities to protect the ri)hts o' associatio!& Ne:ertheless+ #here the ri)ht to 'reedo% o' associatio! a!d collecti:e bar)ai!i!) is restricted "!der la#+ the s"pplier sho"ld !ot hi!der the de:elop%e!t o' la#'"l parallel %ea!s 'or i!depe!de!t 'ree ssociatio! a!d bar)ai!i!)& T Employers will not use intimidation, unreasonable searches, police or military force to obstruct workers' right to freedom of association. T #orkers' organi*ations have the right to conduct their activities and elect their representatives without employer interference such as the presence of factory management or factory designees at organi*ing meetings. T #orkers are free to meet and discuss workplace issues in the factory during their breaks and before and after work. hey may communicate their concerns about factory practices to management, choose representatives to organi*e workers, inspect working conditions, engage in dialogue with factory
FG

management, and carry out other organi*ing activities that do not disrupt factory production. T he employer will not interfere with the right to freedom of association by controlling workers' organi*ations or favoring one workers' organi*ation over another. T Employers are not re$uired to take an active role in supporting workers' efforts to associate or organi*e, but employers must assure that workers can e%ercise their right to organi*e in a climate free of violence, pressure, fear and threats <actories sho"ld !ot prohibit or i%pede i!di:id"al "!io!s a''iliatio! #ith lar)er re)io!al+ !atio!al or i!ter!atio!al "!io!s or 'ederatio!s& T #orkers' organi*ations have the right to establish and join federations and confederations, which must also enjoy the same rights. T +n cases where a single union represents workers, the employer will not interfere in any way with workers' ability to form other organi*ations that represent workers. Ma!a)ers a!d s"per:isors sho"ld be trai!ed i! <reedo% o' Associatio! co%plia!ce a!d #he! possible+ #or$ers sho"ld recei:e i!str"ctio! o! their ri)hts "!der !atio!al la# a!d co%pa!y sta!dards&

C#llec!"4e Ba -a"$"$The 'actory #ill ho!or the ri)ht o' #or$ers to bar)ai! collecti:ely& T Employers should bargain and negotiate with representatives freely chosen by the workers. T he employer will not interfere with workers' efforts regarding registration and formation of workers' organi*ations. T Employers will negotiate in good faith with any union,workers representatives that has been recogni*ed as a bargaining agent for some or all of its employees. T Employers and employees will honor in good faith for the term of the agreement the provisions of any collective bargaining agreement -./A0 they sign. T he provisions of collective bargaining agreements can be more favorable owards workers than those of laws and regulations. 1owever, we do not recogni*e provisions of collective bargaining agreements that may be less favorable than applicable laws. T Employees should be able to raise issues regarding ./A compliance by the employer without retaliation.
G0

T rade unions not recogni*ed as the bargaining agent of some or all of the workers in a facility should have the means for defending the occupational interests of their members, including making representations on their behalf and representing them in cases of individual grievances, within limits established by applicable law. #orkers' representatives should have the facilities necessary for the proper e%ercise of their functions, including access to workplaces.

Te &* #% E&8l#5&e$!
<actories %"st be i! co%plia!ce #ith the la# i! all ter%s o' e%ploy%e!t& T he employer will not interfere, to the detriment of worker's organi*ations, with government registration re$uirements regarding the formation of workers' organi*ations. I! the abse!ce o' le)al allo#a!ce o' <reedo% o' Associatio!+ parallel %ea!s to allo# i!depe!de!t a!d 'ree associatio! a!d collecti:e bar)ai!i!) sho"ld be applied+ s"ch as 9ealth a!d Sa'ety co%%ittees+ or other #or$er )ro"ps& T Employers will comply with applicable laws and regulations concerning collective bargaining and free association. #here conflicts are known to e%ist, employers will use the standard that provides the greatest protection for workers . The 'actory #ill e!s"re all o' its hiri!)+ pro%otio! a!d e%ploy%e!t practices #ill !ot circ"%:e!t its )oals a!d practices aro"!d 'reedo% o' associatio! or collecti:e bar)ai!i!)& T he factory does not refuse employment to otherwise $ualified workers because of membership in a union or other legal association. T he right to freedom of association begins at the time that a worker seeks employment, and continues through the course of employment. T 2actories cannot transfer, demote, promote, outsource or re!assign workers as a means to discourage unioni*ation. T 2actory management will not impede workers' right to peaceful organi*ation by outsourcing work performed by union members. "hifting production from one site to another for the purpose of retaliating against workers who have formed3or are attempting to form3a union is not acceptable. T Employers should not offer or use severance pay as a means of discouraging union activities. 4nscheduled wage or benefit increases should be avoided while a union organi*ing campaign is in progress.
G1

Trai!ees %"st ha:e the sa%e #a)es+ be!e'its a!d other co!ditio!s o' e%ploy%e!t as per%a!e!t e%ployees a'ter three %o!ths o' e%ploy%e!t+ or earlier+ as per la#& Te%porary #or$ers %"st ha:e the sa%e #a)es+ be!e'its a!d other co!ditio!s o' e%ploy%e!t as per%a!e!t e%ployees a'ter !i!e %o!ths+ or earlier+ as per la#& <i7ed ter% co!tracts or appre!ticeship sche%es #here there is !o real i!te!t to i%part s$ills or trai! 'or re)"lar e%ploy%e!t+ sho"ld !ot be "sed to a:oid pay%e!t o' be!e'its to #or$ers or other obli)atio!s "!der labor or social sec"rity la#s& ;here le)ally reE"ired+ 'actories %"st ha:e #ritte! e%ploy%e!t co!tract #ith e:ery e%ployee a!d %"st pro:ide e:ery e%ployee #ith a si)!ed copy o' their co!tract& E%ploy%e!t co!tracts %"st be i! a la!)"a)e that #or$ers "!dersta!d a!d %"st co!tai! a! acc"rate a!d co%plete s"%%ary o' the ter%s o' e%ploy%e!t& I' #or$ers are illiterate+ s"pplier %"st e7plai! ter%s to #or$ers prior to si)!i!) co!tract& <actories sho"ld %ai!tai! a perso!!el 'ile 'or each e%ployee+ #hether direct or i!direct+ that co!tai!s appropriate e%ployee records s"ch as si)!ed a)e:eri'icatio! doc"%e!ts+ e%ploy%e!t a)ree%e!ts+ discipli!ary !otices+ a!d lea:e a!d be!e'it records& <actories sho"ld retai! 'iles o' dis%issed e%ployees o!site 'or three years or lo!)er i' le)ally reE"ired& <iles sho"ld i!cl"de reaso! 'or dis%issal& Ge$e al La6# P ac!"ce* Strip searches or pat-do#!s are prohibited& <actories are respo!sible 'or pro:idi!) #or$ers #ith all #or$ tools+ %aterials+ bad)es+ etc& The "se o' "!a"thori8ed ho%e#or$ i! the prod"ctio! o' a!y LSBCO& prod"ct is prohibited& The TOE Code o' Co!d"ct poster sho"ld be displayed i! the la!)"a)e spo$e! by #or$ers so #or$ers ca! see a!d read it& I! additio!+ 'actories sho"ld e''ecti:ely co%%"!icate the Code o' Co!d"ctDs co!te!ts to illiterate #or$ers& <actories sho"ld ha:e acc"rate+ co%plete a!d reaso!able i!ter!al r"les a!d re)"latio!s+ #ritte! i! a la!)"a)e that #or$ers "!dersta!d a!d posted i! a :isibleKaccessible locatio!& *e)"latio!s sho"ld i!cl"de, the %i!i%"% #or$i!) a)e+ 'acility a)e:eri'icatio! proced"res+ j":e!ile e%ploy%e!t restrictio!s ?i' a!y@+ #a)es+ re)"lar a!d o:erti%e ho"rs a!d rates+ be!e'its a!d ded"ctio!s+ :acatio! a!d sic$ lea:e ?i!cl"di!) the circ"%sta!cesWs"ch as 'a%ily e%er)e!ciesW"!der #hich e%ployees %ay be )ra!ted per%issio! to lea:e the 'actory #itho"t discipli!ary pe!alty@+ discipli!e a!d ter%i!atio! proced"res+ )rie:a!ce proced"res+
G4

a!d harass%e!tKab"se policies& <actories sho"ld e''ecti:ely co%%"!icate i!ter!al r"les a!d re)"latio!s to e%ployees& <actories sho"ld post !atio!al or local labor la#s+ #ritte! i! la!)"a)e #or$ers "!dersta!d+ i! a :isible a!d accessible locatio! #here #or$ers ca! read the%& Posted la#s sho"ld co:er the %i!i%"% #or$i!) a)e+ %i!i%"% #a)e a!d le)al o:erti%e rates+ be!e'its+ #or$ ho"rs+ 'reedo% o' associatio! a!d harass%e!tKab"se&

L1 D"*c "&"$a!"#$
;hile #e reco)!i8e a!d respect c"lt"ral di''ere!ces+ #e belie:e that #or$ers sho"ld be e%ployed o! the basis o' their ability to do the job+ rather tha! o! the basis o' perso!al characteristics or belie's& ;e #ill 'a:or b"si!ess part!ers #ho share this :al"e& W+a! a e !+e TOE ReI'" e&e$!*N <actoriesD hiri!)+ co%pe!satio!+ pro%otio! ter%i!atio! a!d retire%e!t practices a!d access to trai!i!) sho"ld be based o! a perso!Ds ability to per'or% the job e''ecti:ely+ a!d !ot o! a perso!Ds i!di:id"al characteristics& Practices that "se reli)io!+ se7+ eth!icity or !atio!al ori)i!+ disability+ political a''iliatio!+ social stat"s+ se7"al orie!tatio!+ act"al or percei:ed 9I> stat"s or le)al %i)ra!t #or$er stat"s as a basis 'or the abo:e is prohibited& Discri%i!atio! i! a!y 'or% is prohibited& <actories that are !ot le)ally reE"ired to do so+ %"st !ot reE"ire 'e%ale applica!ts+ co!tract #or$ers or e%ployees to be tested 'or pre)!a!cy& Pre)!a!cy testi!) sho"ld be :ol"!tary !ot %a!datory& Ma!datory pre)!a!cy testi!) ?i' !ot a le)al reE"ire%e!t@ is prohibited& It is prohibited 'or 'actories to as$ 'e%ale applica!ts abo"t their pre)!a!cy stat"s a!d %"st !ot discri%i!ate i! their hiri!)+ salary+ be!e'its+ ad:a!ce%e!t+ discipli!e+ ter%i!atio! or retire%e!t practices& *estricti!) or li%iti!) reprod"cti:e ri)hts is prohibited& <actories %"st %eet a!y le)al co!ditio!s o! #or$i!) e!:iro!%e!t 'or #o%e! a!d pre)!a!t+ post-part"% a!d lactati!) #o%e!& ;o%e! ret"r!i!) 'ro% %ater!ity lea:e %"st be )i:e! a! eE"i:ale!t positio! a!d eE"al pay& <actories %"st %a$e reaso!able acco%%odatio!s i! job co!ditio!s 'or pre)!a!t #o%e! ?s"ch as job reassi)!%e!ts to !o!-ha8ardo"s or li)hter #or$+ pro:isio! o' seati!)+ e7te!ded brea$s+ etc&@&

G/

101 C#&&'$"!5 I$4#l4e&e$!

;e #ill 'a:or b"si!ess part!ers #ho share o"r co%%it%e!t to i%pro:i!) co%%"!ity co!ditio!s& W+a! a e !+e TOE ReI'" e&e$!*N The TOE e!co"ra)e 'actories to co!trib"te to the better%e!t o' the co%%"!ity i! #hich they are operati!)&

111 Heal!+ 7 Sa%e!5

;e #ill o!ly "tili8e b"si!ess part!ers #ho pro:ide #or$ers #ith a sa'e a!d healthy #or$ e!:iro!%e!t& W+a! a e !+e TOE ReI'" e&e$!*N ;e ha:e prepared Le:i Stra"ss B Co&Ds 9ealth a!d Sa'ety reE"ire%e!ts+ b"t #e do !ot herei! ide!ti'y all circ"%sta!ces #hich %i)ht co!stit"te 'i!di!)s i! a TOE Assess%e!t& *ather+ #e address the broader topics #hich are o' partic"lar i%porta!ce& Each b"si!ess part!er %"st %a$e a care'"l assess%e!t o' each o' its #or$places i! order to deter%i!e #hat %eas"res it !eeds to p"t i! place to %eet o"r reE"ire%e!ts+ a!d+ o' co"rse+ the reE"ire%e!ts o' the co"!tries #here it operates& Sa%e!5 C#&&"!!ee <actories sho"ld ha:e acti:e sa'ety co%%ittees& Sa'ety co%%ittees sho"ld %eet at least o!ce per %o!th+ a!d %ore o'te! i' !eeded& Sa'ety co%%ittees sho"ld i!cl"de %a!a)e%e!t represe!tati:es+ #or$ers 'ro% :ario"s 'actory operatio!s+ a!d "!io! represe!tati:es ?i' the 'actory has a "!io!@& A #ritte! record o' the sa'ety co%%ittee %eeti!)s sho"ld be a)reed "po! by the co%%ittee leaders+ posted i! a #or$place locatio! 'or 'actory #or$ers to read+ a!d $ept o! 'ile 'or a %i!i%"% o' 'i:e ?A@ years&

G3

R"*2 A**e**&e$! <actories sho"ld ha:e a proced"re 'or ide!ti'yi!) #or$place ha8ards a!d assessi!) their ris$s& E&e -e$c5 P e8a e($e** A se!ior 'actory %a!a)er %"st be assi)!ed respo!sibility 'or %a$i!) s"re that the 'actory has proced"res i! place to prepare 'or+ a!d respo!d to+ e%er)e!cy sit"atio!s& <actories %"st ha:e proced"res to prepare 'or possible e%er)e!cies s"ch as 'ire+ earthE"a$es+ h"rrica!es+ a!d che%ical spills& These proced"res %"st be #ritte! i! a la!)"a)e that all #or$ers "!dersta!d& <actories %"st ha:e a! e%er)e!cy e:ac"atio! pla!+ a!d e:ac"atio! ro"tes %"st be posted i! each #or$ area& <actories sho"ld ha:e assi)!ed locatio!s that ca! shelter the e!tire #or$er pop"latio! i! case o' a se:ere #eather e:e!t& <actories sho"ld hold e%er)e!cy e:ac"atio! drills o'te! e!o")h that #or$ers $!o# the drill proced"re a!d co!sider it ro"ti!e& <actories sho"ld ha:e a 'ire pre:e!tio! pla!& A"*le* a$( E3"!* <actories %"st ha:e e!o")h e7its to sa'ely ser:e the !"%ber o' #or$ers a!d the hei)ht a!d type o' b"ildi!) or str"ct"re, T 2actory floors with 567 or fewer workers must have at least 8 -non!elevator0 e%its . 2actory floors with more than 567 workers must have at least 9 -nonelevator0 e%its. E%its must lead to a safe location outside the building and must be within :5 meters -877 feet0 of every workstation. T /uildings with 5777 or more workers must have at least ; e%its. T Additional e%its must be provided in every section of a building where si*e, worker population, and work area arrangement would endanger workers trying to use a single e%it that is blocked by fire or smoke. Aisles a!d e7its %"st be $ept clear a!d "!bloc$ed at all ti%es& E7its %"st be "!loc$ed at all ti%es d"ri!) #or$i!) ho"rs& E7it doors %"st ope! o"t#ard ?i! the directio! o' the #ay o"t o' the b"ildi!)@& They %"st reE"ire !o special operatio!&

GA

E7it doors+ ro"tes+ a!d aisles %"st be #ide e!o")h to sa'ely e:ac"ate #or$ers i! a! e%er)e!cy, T 2actory floors with 567 or fewer workers must have at least 8 -non!elevator0 e%its. 2actory floors with more than 567 workers must have at least 9 -non! elevator0 e%its . E%its must lead to a safe location outside the building and must be within :5 meters -877 feet0 of every workstation. T /uildings with 5777 or more workers must have at least ; e%its. T Additional e%its must be provided in every section of a building where si*e, worker population, and work area arrangement would endanger workers trying to use a single e%it that is blocked by fire or smoke. <actories %"st ha:e a 'ire alar% syste% that #ill !oti'y occ"pa!ts thro")ho"t the e!tire b"ildi!)& This alar% %"st be di''ere!t 'ro% other b"ildi!) alar%s+ %"st be "sed 'or 'ire a!d e:ac"atio! o!ly+ a!d %"st be capable o' bei!) heard thro")ho"t the e!tire b"ildi!)& It %"st ta$e priority o:er all other alar%s+ a!d be %o!itored at a! o"tside locatio! that is co!sta!tly atte!ded+ s"ch as the local 'ire a!dKor police depart%e!t or alar% co%pa!y& E7it doors a!d e7it ro"tes sho"ld be %ar$ed so that they are clearly :isible to 'actory #or$ers thro")ho"t the 'actory, T E%its should be marked with signs that are visible from 97 m -577 ft0. T All signs and markings should be in a language-s0 that can be understood by all workers. <ettering should be at least 56 cm -: in0 high, brightly colored, contrasting with surrounding surfaces, illuminated to make them more visible. T Any door, aisle, or stairway that is => an e%it or does => lead to an e%it and may be mistaken for an e%it shall be posted with a sign that reads ?=> E@+ .A A! asse%bly area sho"ld be assi)!ed o"tside the 'actory so that e:ac"ated #or$ers ca! be acco"!ted 'or i! a! e%er)e!cy& A!y cha!)es to b"ildi!) desi)! sho"ld be re:ie#ed to %a$e s"re that they %eet the reE"ire%e!ts o' this topic be'ore they are i%ple%e!ted& L"-+!"$<actories that ha:e !i)ht shi'ts or lo# !at"ral li)hti!) le:els sho"ld pro:ide e%er)e!cy li)hti!) i! case o' a po#er 'ail"re& Li)hti!) sho"ld %eet the 'ollo#i!) reE"ired l"7 le:els i! the #or$place,

H#'*e2ee8"$G1

<la%%able a!d co%b"stible che%icals a!d %aterials %"st be properly stored& Drips a!d spills %"st be clea!ed "p i%%ediately& Li!t traps i! dryers %"st be ro"ti!ely clea!ed a!d the li!t is re%o:ed a!d discarded& <actories sho"ld $eep stairs+ aisles a!d e7its clea! ?See Aisles a!d E7its 'or '"rther reE"ire%e!ts@& Materials %"st be $ept !eat a!d orderly Scrap %aterials sho"ld be clea!ed "p daily or o'te! e!o")h to pre:e!t the% 'ro% collecti!) ! 'loors+ tabletops+ i! aisle #ays+ or other areas& Litter sho"ld be stored i! !o!-co%b"stible co!tai!ers #ith lids& ("ildi!) roo's a!d roo' drai!s sho"ld be $ept clea! a!d "!clo))ed& O"tside stora)e sho"ld be at least 2&A %eters ?4A 'eet@ a#ay 'ro% b"ildi!) #alls& 9eati!)+ :e!tilatio! a!d air co!ditio!i!) syste%s sho"ld be clea!ed a!d %ai!tai!ed re)"larly&

Elec! "cal Sa%e!5

<actories sho"ld %ai!tai! #iri!) a!d electrical syste%s i! sa'e co!ditio!& All #or$ers #ho #or$ #ith hi)h-te!sio!+ li:e electricity sho"ld be trai!ed o! its ha8ards a!d the co!trol %eas"res that %"st be ta$e!& ;ritte! records sho"ld be $ept o' this trai!i!)& All electrical eE"ip%e!t sho"ld be properly )ro"!ded& Per%a!e!t a!d statio!ary eE"ip%e!t sho"ld ha:e hard-#ired electrical co!!ectio!s o!ly&

C#$! #l #% HaEa (#'* E$e -5BL#c2-#'! Ta--#'!

<actories %"st ha:e #ritte! loc$-o"tKta)-o"t a!d %ai!te!a!ce proced"res to $eep %ai!te!a!ce perso!!el a!d eE"ip%e!t operators sa'e d"ri!) operatio!s s"ch as %ai!te!a!ce+ "!-ja%%i!) o' %achi!es+ !eedle cha!)es+ or cha!)i!) o' dies or %achi!e parts& Each piece o' %achi!ery or eE"ip%e!t %"st ha:e its o#! electrical+ p!e"%atic+ or hydra"lic disco!!ect s#itch or :al:e so that the i!di:id"al %achi!e or piece o' eE"ip%e!t ca! be isolated 'ro% the others& (e'ore a #or$er %ay be a"thori8ed to loc$ o"t a!d ta) o"t eE"ip%e!t+ heKshe sho"ld be trai!ed i! loc$-o"t a!d ta)-o"t tech!iE"es a!d proced"res by e7perie!ced perso!!el&

Mac+"$e G'a ("$All %achi!ery #ith e7posed+ %o:i!)+ %echa!ical parts %"st be eE"ipped #ith
G2

sa'ety de:icesQ all reE"ired protecti:e )"ards %"st be i! place& ;or$ers sho"ld be )i:e! sa'ety trai!i!) o! the %achi!es they operate& <actories sho"ld assess the ha8ards o' !e# a!d e7isti!) eE"ip%e!t to deter%i!e #hether e7isti!) )"ards are e''ecti:e i! protecti!) #or$ers+ or i' other %achi!e )"ards sho"ld be added to co!trol ha8ards& <actories sho"ld ro"ti!ely i!spect eE"ip%e!t to %a$e s"re eE"ip%e!t )"ards are i! place a!d #or$i!) properly&

P#.e e( I$('*! "al T 'c2*

O!ly E"ali'ied #or$ers+ #ho ha:e bee! properly trai!ed a!d e:al"ated+ %ay operate or %ai!tai! po#ered i!d"strial tr"c$s& Each po#ered i!d"strial tr"c$ sho"ld be i!spected at the be)i!!i!) o' e:ery shi't to %a$e s"re it, functions properly and safely, and does not create ha*ards . All #or$ers #ho "se+ adj"st+ or %ai!tai! po#ered i!d"strial tr"c$s sho"ld be trai!ed to per'or% these jobs sa'ely& All i!d"strial tr"c$ operators sho"ld co%plete the reE"ire%e!ts 'or reE"ali'icatio! periodically& OperatorsD sa'ety per'or%a!ce sho"ld be e:al"ated 'reE"e!tly& I!d"strial tr"c$ operators sho"ld be retrai!ed a!d discipli!ed i' the operator has bee!, observed to operate the e$uipment in an unsafe manner or involved in an accident or near!miss incident I!d"strial tr"c$ operators shall be re-trai!ed i'+ at a!y ti%e+ they are assi)!ed to dri:e a di''ere!t type o' eE"ip%e!t+ or there are cha!)es i! the #or$place that a''ect the sa'e operatio! o' the eE"ip%e!t& <actories sho"ld %a$e s"re that all co!tractors+ :e!dors a!d :isitors that %ay "se po#ered i!d"strial tr"c$s "!dersta!d that they %"st beco%e E"ali'ied to "se this eE"ip%e!t a!d ho# to %eet the E"ali'icatio! reE"ire%e!ts N#"*e Ma$a-e&e$! <actories %"st ide!ti'y #or$ers #ho #or$ i! areas #ith !oise le:els that are hi)her tha! FA decibels& These #or$ers %"st #ear heari!) protectio! a!d be trai!ed o! the proper "se o' heari!) protectio! a!d the health a!d sa'ety ris$s o' !ot #eari!) heari!) protectio!&
GF

<actories %"st s"pply #or$ers #ith the !ecessary heari!) protectio! ?ear pl")s+ ear %"''s@& <actories %"st $eep #ritte! records that sho# this trai!i!) has bee! co%pleted& <actories %"st %eet le)al reE"ire%e!ts to test #or$ersD heari!) to deter%i!e #hether they ha:e e7perie!ced a!y heari!) loss& <actories sho"ld co!d"ct !oise ha8ard e:al"atio!s each year to ide!ti'y a!y areas #here !oise le:els e7ceed FA decibels& <actories sho"ld 'irst atte%pt to red"ce !oise le:els that are hi)her tha! FA decibels thro")h proper %ai!te!a!ce o' eE"ip%e!t a!d e!)i!eered !oise co!trols& Pe *#$al P #!ec!"4e EI'"8&e$! <actories %"st s"pply c"tti!) roo% #or$ers #ith %etal %esh )lo:es+ trai! #or$ers to "se the% properly+ a!d reE"ire that they be #or!& ;or$ers sho"ld #ear shoes or boots that #ill protect a)ai!st 'oot i!j"ry& <actories sho"ld pro:ide #or$ers #ith protecti:e eye#ear to )"ard a)ai!st 'lyi!) objects+ )lare ?e&)& 'ro% laser "sa)e@+ liE"ids+ d"st+ etc& Prescriptio! le!ses typically do !ot pro:ide e!o")h protectio!& Eye#ear %"st %eet the applicable sta!dard 'or i%pact resista!ce ?see+ 'or e7a%ple+ ANSI RF2&1 - 1GFG@ a!d %"st !ot dist"rb the proper positio!i!) o' prescriptio! le!ses& Se#i!) 'actories sho"ld pro:ide 'i!)er )"ards 'or se#i!) #or$ers to protect a)ai!st !eedle p"!ct"res& <actories sho"ld s"pply #or$ers #ho do pote!tially ha8ardo"s #or$ ?e&)&+ drilli!)+ sa!di!)+ )ri!di!)+ co!str"ctio!+ loadi!) or %aterials ha!dli!)@ #ith s"itable perso!al protecti:e eE"ip%e!t& <actories sho"ld trai! these #or$ers to "se protecti:e eE"ip%e!t properly+ a!d reE"ire that it be #or!& <actories sho"ld i!'or% #or$ers abo"t the health a!d sa'ety ris$s o' !ot #eari!) reE"ired perso!al protecti:e eE"ip%e!t& Typical PPE i!cl"des , Eye protectio! s"ch as sa'ety )lassesK)o))les to )"ard a)ai!st 'lyi!) objects a!d d"stQ 9eari!) protectio! s"ch as ear %"''s a!d ear pl")s 'or !oise le:els that e7ceed FA decibelsQ *espirators s"ch as %as$s to protect a)ai!st d"st a!d p"ri'iers to protect a)ai!st che%ical d"st or :aporsQ <ace shields to protect a)ai!st che%ical or hot %etal splashesQ 5lo:es to protect a)ai!st c"ts+ br"ises+ b"r!s or che%ical absorptio!Q Apro!s to protect a)ai!st che%ical splashesQ <oot protectio! s"ch as sa'ety shoes #ith toe )"ards to protect a)ai!st i%pact+ cr"shi!) i!j"ries a!d p"!ct"reQ

GG

 9ard hats to protect a)ai!st 'alli!)K'lyi!) objects+ partic"larly i! co!str"ctio! 8o!es& <e$!"la!"#$ Che%ical %i7i!) %"st ta$e place i! a #ell :e!tilated or ope! area+ "si!) appropriate perso!al protecti:e eE"ip%e!t& <actories sho"ld "se :e!tilatio! that directs air 'lo# a#ay 'ro% #or$ers 'or tas$s s"ch as #eldi!)+ or ha!dli!) or %i7i!) che%icals& C+e&"cal S!# a-e Che%icals %"st be stored i! a! or)a!i8ed #ay+ 'ollo#i!) )"ideli!es 'or reco%%e!ded stora)e co%patibilities+ i! order to a:oid co!tact bet#ee! i!co%patible che%icals& ;or$ers ha!dli!) che%icals %"st ha:e i%%ediate access ?#ithi! 10 seco!ds@ to a! eye#ashKsho#er that ca! be easily operated& <actories sho"ld %eet le)al reE"ire%e!ts to !oti'y )o:er!%e!t or other local a)e!cies ?s"ch as 'ire depart%e!ts@ abo"t che%icals "sed or stored o!site& All che%icals sho"ld be properly labeled i! the la!)"a)e?s@ spo$e! by #or$ers& Che%icals sho"ld be stored a!d "sed i! desi)!ated areas #hich are #ell :e!tilated& Material Sa'ety Data Sheets sho"ld be $ept o! site a!d %"st be a:ailable 'or re:ie# by #or$ers+ i! the la!)"a)e?s@ spo$e! by #or$ers& E3! e&e Te&8e a!' e* <actories sho"ld ha:e satis'actory te%perat"re co!trols a!d %"st pro:ide a #or$i!) e!:iro!%e!t that does !ot ro"ti!ely e7pose #or$ers to e7cessi:e heat or cold& Ple!ty o' #ater sho"ld be a:ailable 'or #or$ers #ho #or$ i! areas #ith hi)h te%perat"res ?!ear o:e!s+ dryers+ etc&@& Proper perso!al protecti:e eE"ip%e!t sho"ld be pro:ided to #or$ers #ho #or$ i! co!ditio!s i!:ol:i!) e7tre%e heat or cold& A*6e*!#* Ma$a-e&e$! All 'actories %"st assess their b"ildi!)s a!d %a$e a list o' areas that are $!o#! to ha:e+ or %ay ha:e+ s"spected asbestos-co!tai!i!) %aterials& I' a 'actory deter%i!es it has s"spected asbestos-co!tai!i!) %aterials+ it %"st co%ply #ith TOE reE"ire%e!ts !"%bered / thro")h F belo#+ as #ell& <actories %"st ha:e a! asbestos %a!a)e%e!t pro)ra% a!d %"st #or$ closely #ith a E"ali'ied co!tractor to,
100

 train workers, inspect building areas for asbestos containing materials, and create safe work practices, clean!up procedures, and a plan to prevent the release of asbestos into the air. <actories %"st re:ie# a!d co%ply #ith applicable asbestos la#s a!d re)"latio!s& All 'actories sho"ld re:ie# p"rchases o' !e# b"ildi!) %aterials to %a$e s"re they do !ot co!tai! asbestos& Mai!te!a!ce #or$ers sho"ld be trai!ed to reco)!i8e %aterials that %ay co!tai! asbestos& Da%a)ed b"ildi!) %aterials that %ay co!tai! asbestos sho"ld be sa%pled a!d tested by E"ali'ied co!s"lta!ts a!d laboratories to deter%i!e #hether they co!tai! asbestos a!d #hat additio!al actio! is !eeded& Asbestos-co!tai!i!) %aterials sho"ld be properly %ar$ed& I' a E"ali'ied co!tractor decides that it is !ot !ecessary to re%o:e these %aterials+ the 'actory sho"ld ha:e a proced"re to i!spect the%+ periodically+ to %a$e s"re these %aterials re%ai! i! )ood co!ditio!& I' a E"ali'ied co!tractor 'i!ds that the asbestos-co!tai!i!) %aterial co!tai!s 'riable asbestosQ a E"ali'ied co!tractor sho"ld repair+ e!close+ or re%o:e the %aterial accordi!) to applicable la#s a!d re)"latio!s& 0" *! A"( <actories sho"ld pro:ide at least o!e 'irst-aid $it per 100 #or$ers& The $its sho"ld be located o! the 'actory 'loor to )i:e #or$ers i%%ediate access& There sho"ld be a si)! board that clearly displays their locatio!+ a!d e:ery si7 %o!ths+ each #or$er sho"ld be told o' this locatio!& The $its sho"ld !ot be "!der loc$ a!d $ey& The !"%ber o' #or$ers #ho sho"ld be trai!ed to )i:e 'irst aid depe!ds "po! the o:erall #or$er pop"latio! a!d the dista!ce 'ro% the 'actory to the !earest %edical 'acility& <or all 'actories #ith 'e#er tha! A00 #or$ers+ at least 1I o' the #or$'orce sho"ld be trai!ed i! 'irst aid a!d 4 #or$ers per shi't %"st be trai!ed i! Cardiop"l%o!ary *es"scitatio! ?CP*@ tech!iE"es listed i! the 9a8ard Co!trol sectio! belo#& <actories #ith A00 or %ore #or$ers a!d all 'actories #here %edical 'acilities are %ore tha! A %i!"tes a#ay sho"ld ha:e a '"ll-ti%e %edical pro'essio!al o! site d"ri!) all ho"rs #or$ers are i! the 'actory& <irst-aid $its sho"ld be '"lly stoc$ed #ith the ite%s listed i! the table belo#, <actories sho"ld %ai!tai! "p-to-date #ritte! records o' i!j"ries+ i!cl"di!) %i!or i!j"ries& These records sho"ld i!cl"de a descriptio! o' circ"%sta!ces+ i!j"ries a!d treat%e!t& I! additio!+ i!j"ry records sho"ld
101

be sorted by depart%e!t a!d by #or$er& <actories sho"ld ha:e #ritte! proced"res to treat #or$ers !eedi!) 'irst aid& E%er)e!cy eye#ash a!d sho#er statio!s sho"ld be located so that #or$ers #ho ha!dle che%icals ca! )et to the% i%%ediately ?#ithi! 10 seco!ds@& O!ce acti:ated+ these statio!s sho"ld co!ti!"e to operate #itho"t reE"iri!) the "se o' a #or$erDs ha!ds ?the #or$er %"st be able to "se both ha!ds to hold their eyes ope! #hile 'l"shi!) the% #ith #ater@& P e4e$!"$- C#&&'$"ca6le D"*ea*e The 'actory %"st pro:ide toilets that are clea! a!d i! )ood #or$i!) co!ditio! 'or #or$ersD "se& The 'actory %"st pro:ide sa'e dri!$i!) #ater that %eets the local dri!$i!) #ater E"ality sta!dards& Sa'e dri!$i!) #ater %"st be a:ailable+ at !o cost+ to all #or$ers at all ti%es& The 'actory %"st ha:e a! E7pos"re Co!trol Pla! to pre:e!t #or$ers 'ro% co!tacti!) blood or other body 'l"ids that %ay co!tai! har%'"l or)a!is%s+ s"ch as 9I> or 9(>& =itche!s sho"ld be clea! a!d or)a!i8ed 'or sa'e 'ood preparatio!& The di!i!) halls or other eati!) areas sho"ld be $ept clea! a!d separate 'ro% the %ai! #or$ area& The 'actory sho"ld $eep a #ritte! record o' a!y i!j"ries ca"sed by !eedle stic$s or c"ts&

121 E$4" #$&e$!

;e #ill o!ly do b"si!ess #ith part!ers #ho share o"r co%%it%e!t to the e!:iro!%e!t a!d #ho co!d"ct their b"si!ess i! a #ay that is co!siste!t #ith Le:i Stra"ss B Co&Ds E!:iro!%e!tal Philosophy a!d 5"idi!) Pri!ciples& W+a! a e !+e TOE ReI'" e&e$!*N D#&e*!"c Se.a-e a$( B"#*#l"(* Ma$a-e&e$! All 'actories %"st %eet the LSBCO& 5lobal E''l"e!t 5"ideli!es+ #hich reE"ire ?a@ o!-site biolo)ical treat%e!t o' do%estic se#a)e+ or ?b@ o''-site %"!icipal #aste#ater treat%e!t +or ?c@ a septic ta!$ syste%& I' the 'actory has e7isti!) biolo)ical treat%e!t 'or their i!d"strial #aste #ater+ this syste% ca! also be "sed to treat do%estic se#a)e&
104

(iosolids sho"ld be re"sed or disposed o' at a 'acility #ith :alid per%its+ #hich %"st be chec$ed by 'actory perso!!el& T a$*8# !"$- HaEa (#'* Ma!e "al* <actories sho"ld ha:e proced"res to sa'ely recei:e ha8ardo"s %aterials tra!sported to the%& <actories sho"ld pro:ide i!'or%atio! to tra!sporters abo"t the physical+ che%ical+ a!d e!:iro!%e!tal ha8ards o' %aterials to e!able tra!sporters to sa'ely a!d le)ally tra!sport the %aterials a#ay 'ro% the 'actories& <actories sho"ld )i:e special i!str"ctio!s to tra!sporters abo"t ro"ti!)+ par$i!)+ a!d deli:ery o' ha8ardo"s %aterials+ a!d %"st %a$e s"re that these are 'ollo#ed& HaEa (#'* Wa*!e <actories %"st deter%i!e the types a!d a%o"!ts o' ha8ardo"s #astes res"lti!) 'ro% prod"ctio! a!d b"si!ess acti:ities& <actories sho"ld treat+ recycle+ or dispose o' all ha8ardo"s #astes they %a$e by "si!) a E"ali'ied ha8ardo"s #aste co!tractor+ #he!e:er 'easible& 9a8ardo"s #aste %a!i'ests or other+ eE"i:ale!t+ shippi!) doc"%e!ts sho"ld be "sed #ith e:ery ha8ardo"s #aste ship%e!t to a! o''-site locatio!& Shippi!) doc"%e!ts "sed 'or ha8ardo"s #astes sho"ld co!tai!+ at a %i!i%"%+ the 'ollo#i!) i!'or%atio!, 2actory name and address =ame, address, and phone number of transporter and,or destination facility Description of each waste stream transported off!site for disposal Shippi!) doc"%e!ts sho"ld be si)!ed be 'actory perso!!el #ho ha:e bee! trai!ed o! the ha8ardo"s #aste shippi!) a!d doc"%e!tatio! reE"ire%e!ts& <actory perso!!el sho"ld trac$ #aste ship%e!ts to %a$e certai! the ship%e!ts #ere recei:ed by the proper 'acility& ;aste disposal records sho"ld be $ept by the 'actory 'or at least / years ?or lo!)er+ i' reE"ired by local a"thorities@& <actories sho"ld ta$e steps to red"ce ha8ardo"s #aste ?e&)&+ by "si!) !o! ha8ardo"s %aterials s"ch as citr"s-based sol:e!ts a!d !o!-to7ic clea!ers@& <actories sho"ld #or$ to i%pro:e c"rre!t proced"res a!d tech!olo)ies 'or ha8ardo"s #aste red"ctio!+ treat%e!t+ recycli!)+ a!d disposal&

10/

All ha8ardo"s #astes ?i!cl"di!) %edical #aste a!d "sed oil@ sho"ld be ha!dled i! a #ay that %i!i%i8es the possibility o'e7posi!) #or$ers a!d co!ta%i!ati!) the e!:iro!%e!t ?air+ la!d or #ater@& Electrical eE"ip%e!t that %ay co!tai! polychlori!ated biphe!yls ?PC(s@+ s"ch as tra!s'or%ers+ re)"lators+ capacitors+ etc&+ sho"ld be labeled a!d %a!a)ed as PC( co!ta%i!ated eE"ip%e!t& S#l"( Wa*!e Ma$a-e&e$! The 'actory sho"ld create a! o!)oi!) pro)ra% 'or solid #aste red"ctio!+ #hich i!cl"des setti!) #aste red"ctio! )oals& The pro)ra% sho"ld red"ce the a%o"!t o' #aste created at the 'actory+ i!crease recycli!)+ a!d e!co"ra)e the proper %a!a)e%e!t+ stora)e+ a!d disposal o' all #aste& The 'actoryDs proced"res a!d tech!olo)ies 'or %a!a)i!) solid #aste sho"ld be e:al"ated each year a!d "pdated+ #he! !ecessary+ to i%pro:e the pro)ra% a!dKor achie:e )oals& All ha8ardo"s #astes ?i!cl"di!) %edical #aste a!d "sed oil@ sho"ld %eet the reE"ire%e!ts o' the 9a8ardo"s ;aste sectio! a!d %"st !e:er be %i7ed #ith )e!eral #aste& P e4e$!"$- S!# & Wa!e P#ll'!"#$ <actories sho"ld re)"larly i!spect the e7terior o' b"ildi!)s a!d s"rro"!di!) par$i!) areas+ )ro"!ds+ eE"ip%e!t+ etc& to e!s"re that best %a!a)e%e!t practices are "sed at the 'actory a!d are e''ecti:e i! co!trolli!) stor% #ater poll"tio!& ;ritte! records o' these i!spectio!s sho"ld be $ept by the 'actories& ;or$ers #hose acti:ities %ay ca"se poll"ta!ts to be %i7ed i!to stor% #ater sho"ld be trai!ed o! the s"bject o' stor% #ater poll"tio!Q this trai!i!) sho"ld e%phasi8e the i%porta!ce o' "si!) the best %a!a)e%e!t practices& A6#4e G #'$(BU$(e - #'$( S!# a-e <actories that operate abo:e)ro"!d or "!der)ro"!d stora)e ta!$ syste%s that co!tai! petrole"% prod"cts or ha8ardo"s %aterials sho"ld ha:e a #ritte! pla! 'or pre:e!ti!) spills or lea$s to the e!:iro!%e!t& This pla! sho"ld be $ept o! site a!d "pdated or i%pro:ed #he!e:er there is a cha!)e i! 'actory operatio!s+ or i' there has bee! a spill or lea$ o' %aterial to the e!:iro!%e!t& The pla! sho"ld i!cl"de at least the 'ollo#i!), a current list of all aboveground and underground tanks that contain petroleum products and ha*ardous materialsB
103

 procedures to prevent spills or leaks, including while doing routine tasks, such as transferring small amounts of material to smaller containersB procedures for monitoring aboveground or underground storage tank systems for leaksB testing of secondary containment systems for aboveground or underground storage tank systems, if presentB an emergency response plan for an incident involving a spill or leak from a storage tankB inspection formsB and re$uirements for training workers. <actory #or$ers #ho ha:e respo!sibility 'or the operatio! a!dKor %ai!te!a!ce o' ta!$ syste%s sho"ld be trai!ed o! best %a!a)e%e!t practices 'or stora)e ta!$s& This trai!i!) sho"ld be pro:ided #ithi! /0 days o' hire+ a!d a)ai! each year a'ter& A #ritte! record sho"ld be $ept to sho# this trai!i!) #as co%pleted& *o"ti!e i!spectio!s sho"ld be co!d"cted o! stora)e ta!$ syste%s+ i!cl"di!) site-o#!ed+ oil-'illed po#er tra!s'or%ers& A report 'or% sho"ld be co%pleted i' a spill or lea$ occ"rs& This allo#s the 'actory to $eep a #ritte! record o' spillsKlea$s a!d o' the correcti:e actio!s ta$e! to pre:e!t '"t"re spills or lea$s&

1F1 D# &"!# "e*

("si!ess part!ers #ho pro:ide reside!tial 'acilities 'or their #or$ers %"st pro:ide sa'e a!d healthy 'acilities& W+a! a e !+e TOE ReI'" e&e$!*N Dor%itory reside!ts %"st !ot be restricted i! their %o:e%e!ts beyo!d #hat they a)ree is reaso!able )i:e! le)iti%ate co!cer!s 'or their sa'ety or co!sideratio! 'or the pri:acy o' other reside!ts& There %"st be !o "!reaso!able restrictio!s+ s"ch as deposits& Dor%itories %"st be i! co%plia!ce #ith all ho"si!) la#s a!d re)"latio!s+ occ"pa!cy reE"ire%e!ts+ a!d health a!d sa'ety la#s& Dor%itories %"st ha:e at least 4 "!obstr"cted e%er)e!cy e7its per 'loor that lead to a sa'e locatio!& E7its %"st be %ar$ed by si)!s that are i!ter!ally ill"%i!ated a!d bac$ed "p by battery& E7it doors %"st ope! i! the directio! o' e)ress ?o"t#ards@+ be "!loc$ed 'ro% the i!side a!d %"st reE"ire !o special operatio!& Dor%itories %"st ha:e a! a"dible 'ire alar% that ca! be heard i! all parts o' the b"ildi!)& There %"st be s%o$e detectors o! each 'loor o' a dor%itory& A 'ire e7ti!)"isher %"st be located #ithi! 4/ % ?2A 'eet@ o' e:ery bed&
10A

<ireKe%er)e!cy e:ac"atio! drills %"st be practiced at least o!ce a year so that reside!ts are 'a%iliar #ith e:ac"atio! proced"res& There %"st be /&2 sE"are %eters per #or$er& I! additio!+ ceili!)s i! the roo% %"st be 4&4 %eters ?2 'eet@ hi)h& Toilets %"st be clea! ?reco%%e!ded is /7 per day@+ '"!ctio!i!)+ #ell-lit+ #ell:e!tilated+ a!d stoc$ed #ith toilet paper a!d soap& I! additio!+ there %"st be at least o!e toilet+ separated a!d %ar$ed by )e!der+ 'or e:ery 1A occ"pa!ts #hose "!its do !ot ha:e pri:ate toilets& Toilets %"st be co!!ected to a p"blic se#er syste% or septic ta!$& All hall#ays a!d e7its sho"ld be clear a!d "!obstr"cted at all ti%es& Dor%itories sho"ld be sa'e+ #ell-lit+ #ell %ai!tai!ed+ clea!+ a!d adeE"ately heated a!d cooled& Dor%itories sho"ld ha:e e%er)e!cy li)hti!) i!stalled i! e7its+ hall#ays a!d stair#ells& A 'irst aid $it sho"ld be pro:ided i! a :isible+ accessible locatio!& I! additio!+ trai!ed 'irst aid perso!!el %"st be readily accessible a!d there %"st be adeE"ate %ea!s 'or reporti!) e%er)e!cies ?s"ch as sec"rity perso!!el #ith pho!es@& A loc$able space s"''icie!t 'or all #or$ a!d !o!-#or$ ite%s #ith at least 1&2 sE"are %eters stora)e per #or$er sho"ld be pro:ided& At least o!e sho#er #ith both hot a!d cold #ater sho"ld be pro:ided 'or e:ery 10 occ"pa!ts& I! additio!+ sho#ers sho"ld be separated a!d %ar$ed by )e!der& Sho#er drai!s sho"ld be co!!ected to a p"blic se#er syste% or septic ta!$& At least o!e si!$ #ith both hot a!d cold #ater sho"ld be pro:ided 'or e:ery si7 occ"pa!ts& Si!$s a!d drai!s sho"ld be co!!ected to a p"blic se#er syste% or septic ta!$& The li:i!) E"arters sho"ld be clea!& Ca'eterias a!d $itche!s sho"ld be clea!+ eE"ipped #ith coo$i!) sto:es+ %echa!ical re'ri)eratio!+ adeE"ate co"!ter space 'or 'ood preparatio!+ di!i!) table a!d seats+ si!$s #ith hot a!d cold r"!!i!) #ater+ a!d proper li)hti!) a!d :e!tilatio!& <ood stora)e a!d preparatio! sho"ld be sa!itary& Also+ ca'eteria $itche!s sho"ld co!tai! a 'ire e7ti!)"isher a!d a 'ire bla!$et& Potable #ater 'or dri!$i!) sho"ld be a:ailable o! each 'loor& <loors i! the li:i!) E"arters sho"ld be dry& All eE"ip%e!t a!d 'i7t"res sho"ld be #ell %ai!tai!ed a!d eE"ipped #ith appropriate sa'ety de:ices& *e'"se co!tai!ers sho"ld be located a#ay 'ro% li:i!) acco%%odatio!s+ $ept i! a sa!itary %a!!er ?a t#ice per #ee$ clea!i!) is reco%%e!ded@ a!d sho"ld be adeE"ate 'or occ"pa!tsD !eeds& At least o!e #ashi!) %achi!e per e:ery A0 occ"pa!ts or o!e la"!dry trayKt"b per /0 occ"pa!ts sho"ld be pro:ided& A dryi!) area #ith adeE"ate :e!tilatio! sho"ld also be pro:ided&

1G1 Pe &"!*

101

W+a! a e !+e TOE ReI'" e&e$!*N Per%its %"st be a:ailable 'or re:ie#& <actories %"st ha:e all c"rre!t per%its as reE"ired by la# ?i!cl"di!) b"si!ess a!d operati!) per%its+ 'ire-sa'ety a!d electrical certi'icates+ per%its 'or eE"ip%e!t s"ch as boilers+ )e!erators+ ele:ators+ '"el a!d che%ical stora)e ta!$s+ etc& a!d b"ildi!)+ e%issio!s a!d #aste-disposal per%its@&

Le4" S! a'** 7 C#1 ?LS7CO1@ Re*! "c!e( S'6*!a$ce* L"*! S#' ce C#&8l"a$ce A- ee&e$! ?A- ee&e$!@
;e "!dersta!d that LSBCO&Ds *estricted S"bsta!ces List pro)ra% is a! i%porta!t 'eat"re o' LSBCO&Ds b"si!ess a!d adds si)!i'ica!t :al"e to LSBCO&Ds bra!ds& Accordi!)ly+ #e hereby declare a!d a)ree that, XY;e ha:e recei:ed+ read+ '"lly "!dersta!d a!d #ill $eep '"lly apprised o' LSBCO&Ds *estricted S"bsta!ces List+ i!cl"di!) its prohibitio!s+ li%itatio!s a!d
102

reE"ire%e!ts+ as p"blished i! ."ly 400F a!d as it %ay be a%e!ded 'ro% ti%e to ti%e+ herea'ter ?the *SL @Q XY;e "!dersta!d that the *SL pro)ra% o!ly #or$s i' each a!d e:ery so"rce o' %aterials+ parts+ che%icals a!d other )oods+ i!corporated i! LSBCO& apparel+ accessories a!d other prod"cts co%plies #ith the pro)ra%Q XYCo%plia!ce #ith the *SL is a co!ditio! to a!d i!corporated i! each a!d e:ery order placed by LSBCO&Q each ship%e!t co!stit"tes o"r #arra!ty that the %aterials+ parts+ che%icals a!d other )oods+ shipped '"lly co%ply #ith the *SLQ XY;e "!dersta!d a!d a)ree that e:ery order LSBCO& )i:es "s is i! relia!ce o! this a)ree%e!tQ XYLSBCO& re)"larly "pdates the *SL a!d #e #ill "se best e''orts to $eep i!'or%ed o' these "pdates as they occ"rQ XY;e certi'y that each c"rre!t a!d '"t"re %aterial+ part+ che%ical a!d other )ood+ that #e s"pply or other#ise deli:er to LSBCO& %eets+ a!d #ill co!ti!"e to %eet+ each prohibitio!+ li%itatio! a!d other reE"ire%e!t o' the *SL Sectio! 1Q XY;e #ill "se best b"si!ess practices to e!s"re that each %aterial+ part+ che%ical a!d other )ood that #e s"pply to LSBCO& %eets+ a!d #ill co!ti!"e to %eet+ each prohibitio!+ li%itatio!+ a!d other reE"ire%e!t o' the *SL Sectio! 4Q XYLSBCO& reser:es the ri)ht+ b"t !ot the obli)atio!+ to test+ by the *SLspeci'ied %ethod+ or other appropriate %ethod+ a!y ordered %aterial+ part+ che%ical a!d other )ood+ at a!y ti%e or sta)e o' prod"ctio!Q XY;e a)ree to $eep a:ailable 'or at least te! ?10@ years 'ro% the deli:ery date o' a!y order to LSBCO&+ all i!'or%atio! co!cer!i!) a!y s"bsta!ce #e "se i! %a!"'act"ri!) LSBCO&Ds orders& I!'or%atio! i!cl"des #itho"t li%itatio! a!y preparatio!s a!d %a!"'act"ri!) recipes "si!) s"bsta!ces+ #hether "sed by "s i! %a!"'act"ri!) LSBCO&Ds orders or "sed by a!y o' o"r direct or i!direct s"ppliers i! %a!"'act"ri!) the ra# %aterials #e p"rchased 'ro% the% to %a!"'act"re LSBCO&Ds orders ?*a# Materials @& I! this co!!ectio! #e "!derta$e to reE"ire all o"r direct a!d i!direct s"ppliers to $eep a:ailable 'or at least te! ?10@ years 'ro% the deli:ery date o' the *a# Materials to "s+ all i!'or%atio! ?as de'i!ed abo:e@ co!cer!i!) a!y s"bsta!ce they "sed i! %a!"'act"ri!) the *a# Materials& Ma!"'act"ri!) a!d %a!"'act"re %ea! J#itho"t li%itatio! a!y process+ proced"re or tech!olo)y "sed to prod"ce the LSBCO& order or ra# %aterial&D ;e #ill pro:ide the i!'or%atio! ?as de'i!ed abo:e@ 'ree-o'-char)e to LSBCO& or its a''iliates i%%ediately "po! reE"est& XY<ail"re to co%ply #ith the *SL is a %aterial breach o' a!y a)ree%e!t #e ha:e #ith LSBCO&+ !ot#ithsta!di!) a!y other ter% o' that a)ree%e!tQ XYLSBCO&Ds ri)hts i!cl"de+ #itho"t li%itatio!+ the ri)ht to ca!cel a! order+ or i' LSBCO& has already recei:ed ship%e!t+ the ri)ht to re:o$e a!y accepta!ce a!d
10F

the ri)ht to ret"r! a!y a!d all %aterials+ parts+ che%icals+ a!d other )oods+ #hich LSBCO& i! its sole discretio! deter%i!es do !ot co%ply #ith a!y prohibitio!+ li%itatio! or other reE"ire%e!t o' the *SLQ XY;e do a!d #ill co!ti!"e to hold LSBCO&+ its a)e!ts a!d its e%ployees har%less a)ai!st+ a!d #ill de'e!d a!d i!de%!i'y LSBCO&+ its a)e!ts a!d its e%ployees a)ai!st+ a!y a!d all clai%s+ losses+ liabilities+ e7pe!ses+ a!d da%a)es+ i!cl"di!) reaso!able attor!eys 'ees a!d costs+ ca"sed by o"r 'ail"re to co%ply #ith a!y prohibitio!+ li%itatio! or other reE"ire%e!t o' the *SL or this A)ree%e!t& Nat"re o' So"rce Pri%ary *elatio!ship to LSBCO& Other *elatio!ship to LSBCO& 1& <abric S"pplier 4& La"!dry /& Prod"ct Lice!see 3& Co"!try Lice!see A& <"ll Pac$a)e S"pplier 1& C"tKSe# 'acility 2& Pri!ters F& S"!dries S"pplier G& Accessories S"pplier 10& .e#elry S"pplier 11& A)e!t K trade ho"se 14& Others ?Please speci'y@ LEAT9E* <OOT;EA*&
Co%pa!y Na%e, DA;A* <OOT;EA* IND& NEA* (APU ASA*MA AS9*AM 14&A =M= A5*A DEL9I *OAD SI=AND*A A5*A

10G

CHAPTER J RESEARCH METHODOLOG/

RESEARCH METHODOLOGY
*esearch %ethodolo)y is a #ay to syste%atically sol:e the proble&1 I! &a5 6e '$(e *!##( +a* a *c"e$ce #% *!'(5"$- +#. e*ea c+ "* (#$e *c"e$!"%"call51 I$ "! .e *!'(5 !+e 4a "#'* *!e8* !+a! all -e$e all5 a(#8!e( 65 a e*ea c+e "$ *!'(5"$- +"* e*ea c+ 8 #6le& al#$- ."!+ !+e l#-"c 6e+"$( !+e&1 T+e *c#8e #% e*ea c+ &e!+#(#l#-5 "* ."(e !+a$ !+a! #% e*ea c+ &e!+#(1

110

MEANING O0 RESEARCH
INTRODUCTION *esearch re'ers to a search 'or $!o#led)e& It is a syste%atic %ethod o' collecti!) a!d recordi!) the 'acts i! the 'or% o' !"%erical data rele:a!t to the 'or%"lated proble% a!d arri:i!) at certai! co!cl"sio!s o:er the proble% based o! collected data& Th"s 'or%"latio! o' the proble% is the 'irst a!d 'ore%ost step i! the research process 'ollo#ed by the collectio!+ recordi!)+ tab"latio! a!d a!alysis a!d dra#i!) the co!cl"sio!s& The proble% 'or%"latio! starts #ith de'i!i!) the proble% or !"%ber o' proble%s i! the '"!ctio!al area& To detect the '"!ctio!al area a!d locate the e7act proble% is %ost i%porta!t part o' a!y research as the #hole research is based o! the proble%& Accordi!) to Cli''ord ;oody research co%prises de'i!i!) a!d rede'i!i!) proble%s+ 'or%"lati!) hypothesis or s"))ested sol"tio!s, collecti!)+ or)a!i8i!) a!d e:al"ati!) data, %a$i!) ded"ctio!s a!d reachi!) co!cl"sio!s, a!d at last care'"lly testi!) the co!cl"sio!s to deter%i!e #hether they 'it the 'or%"lati!) hypothesis& *esearch ca! be de'i!ed as the %a!ip"latio! o' thi!)s+ co!cepts or sy%bols 'or the p"rpose o' 5e!erali8i!) to e7te!d+ correct or :eri'y $!o#led)e+ #hether that $!o#led)e aids i! co!str"ctio! o' theory or i! the practice o' a! art I! short+ the search 'or $!o#led)e thro")h objecti:e a!d syste%atic %ethod o' 'i!di!) sol"tio! to a proble% is research&

CHARACTERISTICS O0 RESEARCH, 1-C#$! #lle(- I! real li'e there are %a!y 'actors that a''ect a! o"tco%e& The co!cept o' co!trol i%plies that+ i! e7plori!) ca"sality i! relatio! to t#o :ariables ?'actors@+ yo" set "p yo"r st"dy i! a #ay that %i!i%i8es the e''ects o' other 'actors a''ecti!) the relatio!ship& 2-R"-# #'*- yo" %"st be scr"p"lo"s i! e!s"ri!) that the proced"res 'ollo#ed to 'i!d a!s#ers to E"estio!s are relevant, appropriate and justified. A)ai!+ the de)ree o' ri)or :aries %ar$edly bet#ee! the physical a!d social scie!ces a!d #ithi! the social scie!ces&
111

F-S5*!e&a!"c- this i%plies that the proced"re adopted to "!derta$e a! i!:esti)atio! 'ollo# a certai! lo)ical seE"e!ce& The di''ere!t steps ca!!ot be ta$e! i! a hapha8ard #ay& So%e proced"res %"st 'ollo# others& G-<al"( a$( 4e "%"a6le- this co!cept i%plies that #hate:er yo" co!cl"de o! the basis o' yo"r 'i!di!)s is correct a!d ca! be :eri'ied by yo" a!d others& H-E&8" "cal- this %ea!s that a!y co!cl"sio! dra#! are based "po! hard e:ide!ce )athered 'ro% i!'or%atio! collected 'ro% real li'e e7perie!ces or obser:atio!s& J-C "!"cal- critical scr"ti!y o' the proced"res "sed a!d the %ethods e%ployed is cr"cial to a research e!E"iry& The process o' i!:esti)atio! %"st be 'oolproo' a!d 'ree 'ro% dra#bac$s& The process adopted a!d the proced"res "sed %"st be able to #ith sta!d critical scr"ti!y&
T/PES O0 RESEARCH

*esearch ca! be classi'ied 'ro% three perspecti:es, 1& application o' research st"dy 4& objectives in undertaking the research /& in$uiry mode e%ployed Descriptive research atte%pts to describe syste%atically a sit"atio!+ proble% + phe!o%e!o!+ ser:ice or pro)ra%%e + or pro:ides i!'or%atio! abo"t + say+ li:i!) co!ditio! o' a co%%"!ity+ or describes attit"des to#ards a! iss"e& .orrelational research atte%pts to disco:er or establish the e7iste!ce o' a relatio!shipK i!terdepe!de!ce bet#ee! t#o or %ore aspects o' a sit"atio!& E%planatory research atte%pts to clari'y #hy a!d ho# there is a relatio!ship bet#ee! t#o or %ore aspects o' a sit"atio! or phe!o%e!o!& E%ploratory research is "!derta$e! to e7plore a! area #here little is $!o#! or to i!:esti)ate the possibilities o' "!derta$i!) a partic"lar research st"dy ?feasibility study, pilot study0.
THE RESEARCH PROCESS

Steps i! *esearch Process, 1& <or%"lati!) the *esearch Proble% 4& E7te!si:e Literat"re *e:ie# /& De:elopi!) the objecti:es 3& Prepari!) the *esearch Desi)! i!cl"di!) Sa%ple Desi)! A& Collecti!) the Data
114

1& A!alysis o' Data 2& 5e!eralisatio! a!d I!terpretatio! F& Preparatio! o' the *eport or Prese!tatio! o' *es"lts-<or%al #rite "ps o' co!cl"sio!s reached&

RESEARCH METHODOLOG/ USED

This research is e7ploratory i! !at"re& I collected data 'ro% :ario"s pri%ary a!d seco!dary so"rces& The choice o' sa%ple sche%e #as )"ided by the 'act that a reaso!able a%o"!t o' i!'or%atio! #as a:ailable a!d represe!ti!) tr"e pict"re o' applicatio! o' i!'or%atio! tech!olo)y i! 9* depart%e!t& The %ethodolo)y adopted 'or the co%pletio! o' this project #as di:ided i!to 'o"r sta)es, The 'irst sta)e i!cl"ded "!dersta!di!) the Co!cept+ Applicatio! a!d Co!trib"tio! o' IT i! 9*D depart%e!t to per'or% its '"!ctio! e''ecti:ely a!d e''icie!tly& Seco!dary data 'or this p"rpose #as collected thro")h :ario"s boo$s+ %a)a8i!es+ jo"r!als a!d :ario"s sites& Seco!d sta)e i!cl"ded the i!p"t sta)e i! #hich :ario"s types o' i!'or%atio! data #ere collected related to applicatio! o' IT i! 9*D& The data #as collected thro")h disc"ssio! a!d i!ter:ie#s #ith the represe!tati:es o' the co%pa!y& I! the third sta)e all the )athered data #ere arra!)ed a!d tab"lated to arri:e at the !ecessary co!cl"sio!& All the i!'or%atio! #as correlated i!to tab"latio!+ charts a!d i! 'i)"res to %a$e the preparatio! o' tool li$e 6"estio!!aire to e:al"ate the si)!i'ica!ce o' It i! 9* depart%e!t& The last sta)e+ i&e& the o"tp"t sta)e i!cl"ded a!aly8i!) o' the processed i!'or%atio! i! 'i!al 'i!di!)s a!d the! arri:i!) o' 'i!al co!cl"sio!s&

G12 DRA0TING >UESTIONNAIRE

The E"estio!!aire is co!sidered as the %ost i%porta!t thi!) i! a s"r:ey operatio!& 9e!ce it sho"ld be care'"lly co!str"cted& Str"ct"red E"estio!!aire co!sist o' o!ly 'i7ed alter!ati:e E"estio!s& S"ch type o' E"estio!!aire is

11/

i!e7pe!si:e to a!alysis a!d easy to ad%i!ister& All E"estio!s are closed e!ded& The E"estio!!aire #as 'illed i! the o''ice a!d :ital i!'or%atio! #as collected #hich #as the! s"bjects to,

A pilot s"r:ey #as co!d"cted be'ore 'i!ali8i!) the E"estio!!aire& Data collectio! #as also do!e #ith the help o' perso!al obser:atio!& A'ter co%pletio! o' s"r:ey the data #as a!aly8ed a!d co!cl"sio! #as ( a.$1 A! !+e e$( all "$%# &a!"#$ .a* c#&8"le( !# c#&8le!e !+e 8 #:ec! e8# !1

DATA
COLLECTION

The tas$ o' data collectio! be)i!s a'ter the research proble% has bee! de'i!ed a!d research desi)! chal$ed o"t& ;hile decidi!) the %ethod o' data collectio! to be "sed 'or the st"dy+ the researcher sho"ld $eep i! %i!d t#o types o' data :i8& Pri%ary a!d seco!dary data& PRIMAR/ DATA The pri%ary data are those+ #hich are collected a'resh a!d 'or the 'irst ti%e a!d th"s happe! to be ori)i!al i! character& The pri%ary data #ere collected thro")h #ell-desi)!ed a!d str"ct"red E"estio!!aires based o! the objecti:es&

SECONDAR/ DATA The seco!dary data are those+ #hich ha:e already bee! collected by so%eo!e else a!d passed thro")h statistical process& The seco!dary data reE"ired o' the research #as collected thro")h :ario"s !e#spapers+ a!d I!ter!et etc& RESEARCH DESIGN A research is the arra!)e%e!t o' the co!ditio!s 'or the collectio!s a!d a!alysis o' the data i! a %a!!er that ai%s to co%bi!e rele:a!ce to the research p"rpose #ith eco!o%y i! proced"re& I! 'act+ the research is desi)! is the co!cept"al str"ct"re #ithi! #hich research is co!d"ctedQ it co!stit"tes the
113

bl"e pri!t o' the collectio!+ %eas"re%e!t a!d a!alysis o' the data& As search the desi)! i!cl"des a! o"tli!e o' #hat the researcher #ill do 'ro% #riti!) the hypothesis a!d its operatio!al i%plicatio! to the 'i!al a!alysis o' data& The desi)! is s"ch st"dies %"st be ri)id a!d !ot 'le7ible a!d %ost 'oc"s atte!tio! o! the 'ollo#i!) 4Q Re*ea c+ De*"-$ ca$ 6e ca!e-# "Ee( a*,

T/PES O0 RESEARCH DESIGN

ENPLO*ATO*O *ESEA*C9 DESI5N

DESC*IPTI>E B DIA5NOSTIC *ESEA*C9 DESI5N

ENPE*IMENTAL *ESEA*C9 DESI5N

The prese!t st"dy is e7ploratory i! !at"re+ as it see$s to disco:er ideas a!d i!si)ht to bri) o"t !e# relatio!ship& *esearch desi)! is 'le7ible e!o")h to pro:ide opport"!ity 'or co!sideri!) di''ere!t aspects o' proble% "!der st"dy& It helps i! bri!)i!) i!to 'oc"s so%e i!here!t #ea$!ess i! e!terprise re)ardi!) #hich i! depth st"dy ca! be co!d"cted by %a!a)e%e!t&

11A

ANAL/SIS AND INTERPRETATION

A'ter data ha:e bee! collected+ the researcher t"r!s to the tas$ o' a!aly8i!) the%& The a!alysis o' data reE"ires a !"%ber o' closely related operatio!s s"ch as establish%e!t o' cate)ories+ the applicatio! o' these cate)ories to ra# data thro")h tab"latio! a!d dra#i!) statically i!'ere!ces& Tab"latio! is the part o' tech!ical proced"re #here i! the classi'ied data are p"t i! the 'or% o' tables& A'ter a!aly8i!) the data+ the researcher sho"ld ha:e to e7plai! the 'i!di!)s o! the basis o' so%e theory& It is $!o#! as i!terpretatio!

111

ANALYSIS AND INTERPRETITION

61& W+e!+e !+e Re*8#$(e$! 0all* '$(e !+e Ca!e-# 5 1@ Top M)%!t Z&& 4@ Middle M)%!t Z&& /@ Lo#er M)%!t Z&&

112

0 80 70 60 50 40 30 20 10 0 T!" M#$$%& L!'&(

T!" M#$$%& L!'&(

I$!e 8 e!a!"#$ Ma7i%"% *espo!de!ts are 'ro% Middle Ma!a)e%e!t

64& W+e!+e !+e Re*8#$(e$! "* #$ M'*!e R#ll* 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

120 100 80 60 40 20 0 )&* +! ,-+./*-) )&* +! ,-+./*-)

11F

I$!e 8 e!a!"#$ All *espo!de!ts are o! M"ster *olls o' Da#ar&

6/& W+e!+e !+e Sala 5 "* Pa"( "$ Acc# (a$ce T# 1@ Desi)!atio!Z&& 4@ E7p& Z&& /@ 5e!der Z&&

0 80 70 60 50 40 30 20 10 0
$& *# 0+ -/ 0( -/ 2/ #/) #! + &( #& +, &

$&*#0+-/#!+ &1"&(#&+,& 0(-/2/#/)

&1 "

I$!e 8 e!a!"#$ Salary is paid to the Ma7i%"% *espo!de!ts i! Accorda!ce to their E7perie!ce i! Da#ar&

11G

Q4. Whether the Respondent is Satisfied with workplace 1) Yes .. 2) No .. ) !an"t Sa# ..

0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-)

)&* +! ,-+./*-)

I$!e 8 e!a!"#$ Ma7i%"% *espo!de!ts o' Da#ar are satis'ied #ith their #or$ place&

140

6A& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ R'le* 7 Re-'la!"#$* 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

100 0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-) ,-+./*-) +! )&*

I$!e 8 e!a!"#$ A lar)e :ol"%e o' *espo!de!ts are satis'ied #ith the *"les a!d *e)"latio!s o' Da#ar&

61& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ !+e J#6 Sec' "!5 8 #4"(e( 65 Da.a 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

141

0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-) )&* +! ,-+./*-)

I$!e 8 e!a!"#$ Ma7i%"% *espo!de!ts are satis'ied #ith the job sec"rity pro:ided by Da#ar

62& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ !+e Sala 5 8 #4"(e( 65 Da.a 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

144

100 0 80 70 60 50 40 30 20 10 0
)& * +! ./ * -)

)&* +! ,-+./*-)

A lar)e :ol"%e o' *espo!de!ts are satis'ied #ith the Salary pro:ided by Da#ar

6F1 D"%%e e$! S!a!'!# 5 Wel%a e P#l"c"e* a* A(#8!e( 65 Da.a a e 1@ <a%ily 5rat"ity Z&& 4@ I!s"ra!ce Z&& /@ Ed"catio!al Tra!sportatio! Z&& A@ All Z&& Tr"st Z&& 3@ <ree

,+

I$!e 8 e!a!"#$

14/

120 100 80 60 40 20 0 G(-/2#/) E$2,-/#!+-% /(2*/ A%%

G(-/2#/) I+*2(-+,& E$2,-/#!+-% /(2*/ 3(&& /(-+*"!(/-/#!+ A%%

I$!e 8 e!a!"#$ All *espo!de!ts are ha:i!) all the <ollo#i!) Stat"tory Ser:ices o' Da#ar

6G& Di''ere!t No! Stat"tory ;el'are Policies as Adopted by Da#ar

are
1@ Sa'ety EE"ip%e!ts Z&& 4@ Ca!tee! Z&& /@ Li)hti!) Z& 3@ Tea Co"po!s Z&& A@ All Z&&
120 100 80 60 40 20 0
2# "6 &+ / C -+ /& &+ L# 07 T& /#+ 0 ,! 2" +& *

S-4&/) &52#"6&+/ C-+/&&+ L#07/#+0 T&- ,!2"+&* A%%

S-

4& /)

&5

143

I$!e 8 e!a!"#$ All *espo!de!ts are 9a:i!) all the <ollo#i!) No! stat"tory Ser:ices o' Da#ar

610& W+a! ;"$( #% Be$e%"!* !+e Re*8#$(e$! "* See2"$- "$ Re*8ec!"4e J#6 1@ (o!"s Z&& 4@ I!s"ra!ce Z&& /@ 5rat"ity Z&&

45 40 35 30 25 20 15 10 5 0 B!+2* I+*2(-+,& G(-/2#/)

B!+2*

I+*2(-+,&

G(-/2#/)

I$!e 8 e!a!"#$ Ma7i%"% *espo!de!ts are see$i!) (o!"s as #ell as I!s"ra!ce i! their job

14A

611& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ !+e S!a!'!# 5 0ac"l"!"e* 8 #4"(e( 65 Da.a 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

100 0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-) ,-+./*-) +! )&*

I$!e 8 e!a!"#$ A Lar)e N"%ber o' *espo!de!ts are Satis'ied #ith Stat"tory <acilities pro:ided by Da#ar

614& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ !+e N#$ S!a!'!# 5 0ac"l"!"e* 8 #4"(e( 65 Da.a

141

1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

0 80 70 60 50 40 30 20 10 0
+! )& +. /* -) *

)&* +! ,-+./*-)

I$!e 8 e!a!"#$ Ma7i%"% N"%ber o' *espo!de!ts are satis'ied #ith No! Stat"tory <acilities pro:ided by Da#ar

61/& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ !+e Re8# !"$- S! 'c!' e 7 H"e a c+5 "$ Da.a 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

,-

142

80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-) )&* +! ,-+./*-)

I$!e 8 e!a!"#$ A Lar)e N"%ber o' *espo!de!ts are Satis'ied #ith the *eporti!) Str"ct"re B 9ierarchy i! Da#ar

613& W+a! "* !+e P #4"*"#$ #% 0e!c+"$- Me("cla"& "$ Da.a 1@ Desi)!atio!Z&& 4@ E7p& Z&& /@ 5e!der Z&&

14F

120 100 80 60 40 20 0
"& (#& +, & 0+ -/ #! G (/2 #/) +

D&*#0+-/#!+ E1"&(#&+,& G(-/2#/)

&* # D

E1

I$!e 8 e!a!"#$ All *espo!de!ts o' Da#ar are <etchi!) Mediclai% i! accorda!ce to their Desi)!atio! &

61A& W+e!+e !+e Re*8#$(e$! "* -e!!"$1@ <a%ily 5rat"ity Z&& 4@ I!s"ra!ce Z&& /@ ESI B P< Z&& 3@ (o!"s Z&& A@ All Z&&

14G

120 100 80 60 40 20 0
G (/2 #/) I+ *2 (+, & 3 * ES I/8 !+ 2 A %%

G(-/2#/) I+*2(-+,& ESI/83 B!+2* A%%

I$!e 8 e!a!"#$ All *espo!de!ts are 5etti!) all the Abo:e Me!tio!ed Pro:isio!s

611& ;hether the *espo!de!t is )etti!) a!y <or%al Trai!i!) i! Da#ar 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

1/0

0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-) ,-+./*-) +! )&*

I$!e 8 e!a!"#$ Ma7i%"% N"%ber o' *espo!de!ts are 5etti!) <or%al Trai!i!) i! Da#ar

612& W+e!+e !+e Re*8#$(e$! "* 8 #4"("$- 0ee(6ac2 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

1/1

0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-) )&* +! ,-+./*-)

I$!e 8 e!a!"#$ A Lar)e N"%ber o' *espo!de!ts are )i:i!) 'eedbac$ to their s"periors i! Da#ar

61F& W+e!+e !+e Re*8#$(e$! "* Sa!"*%"e( ."!+ !+e O88# !'$"!"e* #% P #&#!"#$* "$ Da.a 1@ Oes Z&& 4@ No Z&& /@ Ca!Dt Say Z&&

1/4

100 0 80 70 60 50 40 30 20 10 0 )&* +! ,-+./*-)

)&* +! ,-+./*-)

I$!e 8 e!a!"#$ Ma7i%"% !"%ber o' *espo!de!ts are satis'ied #ith the Opport"!ities o' )etti!) pro%oted i! 9ierarchy o' Da#ar

>1L& W+a! ca$ Da.a (# !# "$c ea*e 5#' *a!"*%ac!"#$ a* a$ e&8l#5eeN 1@ 0ac"l"!"e* O11 2@ T a"$"$- O11 F@ 0 "$-e Be$e%"!* O11

1//

45 40 35 30 25 20 15 10 5 0
3,# %#/ #& * T( -# +# +0 !+ 2*

3-,#%#/#&* T(-#+#+0 B!+2*

I$!e 8 e!a!"#$ Accordi!) to Ma7i%"% !"%ber o' *espo!de!ts Da#ar ca! i%pro:e i! trai!i!) as #ell as I! <acilities to be Pro:ided to E%ployees&

640& W+a! A ea* a e !# 6e I&8 #4e( 65 Da.a 1@ Co%pe!satio! Z&& 4@ Per'or%a!ce Appraisal Z&& /@ ;el'are policies Z&&

1/3

60 50 40 30 20 10 0 8&(4!(6-+,& -""(-#*-% C!6"&+*-/#!+ 9&%4-(& "!%#,)

C!6"&+*-/#!+ 8&(4!(6-+,& -""(-#*-% 9&%4-(& "!%#,)

I$!e 8 e!a!"#$ A%o!) All o' the Me!tio!ed Areas Co%pe!satio! B ;el'are policies Are to be I%pro:ed by Da#ar&

1/A

CHAPTER K 0INDINGS

1/1

SUGGESTION AND RECOMEDATION

I! the or)a!i8atio! %ost o' e%ployees are satis'ied #ith the ti%e speci'ied 'or each operatio! by co%pa!y& ("t there are so%e e%ployees also #ho are !ot satis'ied #ith the proced"re& Ma!a)e%e!t sho"ld try to co!:ert "!satis'ied e%ployees i! to satis'ied e%ployees& (eca"se i' e%ployee is !ot satis'ied tha! the he is !ot able to )i:e his 100I to his #or$ a!d the prod"cti:ity o' e%ployee decrease& So %a!a)e%e!t sho"ld try to satis'ied his e%ployees beca"se e%ployees are the assets o' the co%pa!y !ot a liabilities&

T T

There sho"ld be a (e%"$"!e a$( %"3e( 8lace 'or all tools a!d %aterials& Tools+ %aterials+ a!d co!trols sho"ld be l#ca!e( cl#*e "$ a!d directly i! 'ro!t o' the operator&

T T T T T

G a4"!5 %ee( 6"$* a!d co!tai!ers sho"ld be "sed #he!e:er possible& D #8 (el"4e * sho"ld be "sed #he!e:er possible& Materials a!d tools sho"ld be l#ca!e( to per%it the best seE"e!ce o' %otio!s& Pro:ide 'or adeE"ate 4"*'al 8e ce8!"#$& 5ood ill"%i!atio! is the 'irst reE"ire%e!t& Arra!)e the +e"-+! o' the #or$place a!d chair 'or alter!ate sitti!) a!d sta!di!)+ #he! possible& Pro:ide a c+a" o' the type a!d hei)ht to per%it )ood post"re&

1/2

LIMITATIONS O3 THE STUDY

Li%itatio! are as 'ollo#sX Data collected is based o! E"estio!!aire& X The !"%ber o' e%ployees i! DA;A* <OOT;EA* INDUST*IES is %ore+ so sa%ple si8e is li%ited by 100& X The i!'or%atio! collected by the obser:atio! %ethod is :ery li%ited& X The res"lt #o"ld be :aryi!) accordi!) to the i!di:id"als as #ell as ti%e& X So%e respo!de!ts hesitated to )i:e the act"al sit"atio!Q they 'eared that %a!a)e%e!t #o"ld ta$e a!y actio! a)ai!st the% X The 'i!di!)s a!d co!cl"sio!s are based o! $!o#led)e a!d e7perie!ce o' the respo!de!ts so%eti%e %ay s"bject to bias&

1/F

BIBLIOGRAPH/
(OO=S, Ash#athapa =&+ 9"%a! *eso"rce Ma!a)e%e!t ?third editio!@+ Tata Mc 5ra# 9ill

P"blicatio! Co%pa!y Ltd&

Chhabra& + T& N& 9"%a! *eso"rce Ma!a)e%e!t+ Dha!pat *ai HCo?P@Ltd& I!dia+ !i!th

editio!&

=othari C&*&+ *esearch Methodolo)y+ Ne# DelhiQ Ne# A)e I!ter!atio!al

P"blicatio!+ seco!d editio!& ;eb-Site,###&da#ar 'oot#ear i!d&co% ###&)oo)le&co%

1/G

130