Test Bank New Bis

1.
Chapter 1: Introduction to Computers Question MC #1

Computer ____ entails having the knowledge and understanding of
computers and their uses.
*a. literac
!. intimac
c. legitimac
d. infanc
". Chapter 1: Introduction to Computers Question MC #"
#$n% ____ is an electronic device& operating under the control of
instructions stored in its own memor& that can accept data& process
the data according to specified rules& produce results& and store the
results for future use.
a. input device
*!. computer
c. output device
d. !oth a and c
'. Chapter 1: Introduction to Computers Question MC #'
____ is a collection of unprocessed items& which can include te(t&
num!ers& images& audio& and video.
*a. )ata
!. *utput
c. Information
d. Input
+. Chapter 1: Introduction to Computers Question MC #+
____ conves meaning and is useful to people.
a. )ata
*!. Information
c. Input
d. *utput
,. Chapter 1: Introduction to Computers Question MC #,
#$n% ____ device is an hardware component that allows ou to enter
data and instructions into a computer.
a. output
!. communications
*c. input
d. terminal
-. Chapter 1: Introduction to Computers Question MC #-
.ome people refer to the series of input& process& output& and storage
activities of a computer as the ____ processing ccle.
a. data
!. input
c. output
*d. information
/. Chapter 1: Introduction to Computers Question MC #/
# computer contains man electric& electronic& and mechanical
components known as ____.
a. software
!. input devices
c. output
*d. hardware
0. Chapter 1: Introduction to Computers Question MC #0
1he ____ unit is a case that contains electronic components of the
computer that are used to process data.
a. control
*!. sstem
c. arithmetic
d. !ase
1he ____ is the electronic component that interprets and carries out
the !asic instructions that operate the computer.
a. mother!oard
!. control unit
*c. processor
d. arithmetic unit
____ consists of electronic components that store instructions waiting
to !e e(ecuted and data needed ! those instructions.
a. 1he processor
!. 1he C45
c. 1he control unit
*d. Memor
#$n% ____ device is an hardware component that conves information to
one or more people.
a. input
!. communications
c. terminal
*d. output
1". Chapter 1: Introduction to Computers Question MC #1"
nar001-1.jpg
# computer keeps data& instructions& and information on ____ media such
as hard disks& like the one shown in the accompaning figure& and on
5.6 flash drives& optical discs& and memor cards.
*a. storage
!. input
c. communications
d. output
1'. Chapter 1: Introduction to Computers Question MC #1'
#$n% ____ device records $writes% and7or retrieves $reads% items to and
from a 5.6 flash drive& for e(ample.
a. 5.6
*!. storage
c. inde(ing
d. dnamic
1+. Chapter 1: Introduction to Computers Question MC #1+
# hard disk provides much ____.
a. less storage capacit than a C)
!. less storage capacit than a 5.6 flash drive
c. greater storage capacit than a C) !ut less than a 5.6 flash
drive
*d. greater storage capacit than a 5.6 flash drive
1,. Chapter 1: Introduction to Computers Question MC #1,
# widel used communications device is a ____.
*a. modem
!. C) drive
c. 5.6 flash drive
d. )8) drive
1-. Chapter 1: Introduction to Computers Question MC #1-
#$n% ____ device is a hardware component that ena!les a computer to
send $transmit% and receive data& instructions& and information to and
from one or more computers.
a. reading
!. transmitting
*c. communications
d. reception
1/. Chapter 1: Introduction to Computers Question MC #1/
# computing phrase 9 known as ____ 9 points out that the accurac of a
computer:s output depends on the accurac of the input.
a. what ou see is what ou get
*!. gar!age in& gar!age out
c. nothing ventured& nothing gained
d. !etter safe than sorr
#ll of the following are advantages of using computers ;<C;41 ____.
a. speed
*!. impact on la!or force
c. communications
d. consistenc
#$n% ____ is anone who communicates with a computer or utili=es the
information it generates.
*a. user
!. editor
c. manager
d. programmer
"3. Chapter 1: Introduction to Computers Question MC #"3
____ computing involves reducing the electricit consumed and
environmental waste generated when using a computer.
*a. >reen
!. 5niversal
c. .treamlined
d. Comprehensive
nar002-1.jpg
#$n% ____ is a collection of computers and devices connected together&
as shown in the accompaning figure& via communications devices and
transmission media.
a. client !ase
!. !aseline
*c. network
d. server farm
"". Chapter 1: Introduction to Computers Question MC #""
nar002-1.jpg
?etworks& such as that pictured in the accompaning figure& allow
computers to share ____& such as hardware& software& data& and
information.
*a. resources
!. sstems
c. links
d. media
"'. Chapter 1: Introduction to Computers Question MC #"'
nar002-1.jpg
@hen a computer connects to a network& such as that pictured in the
accompaning figure& the computer is ____.
a. linked
!. inline
c. resourced
*d. online
"+. Chapter 1: Introduction to Computers Question MC #"+
nar003-1.jpg
*n a network& the maAor differences !etween the server $like the one in
the accompaning figure% and the client computers are that the server
ordinaril has ____.
a. less power& less storage space& and decreased communication
capa!ilities
!. less power& less storage space& !ut e(panded communication
capa!ilities
c. more power& more storage space& !ut decreased communication
capa!ilities
*d. more power& more storage space& and e(panded communication
capa!ilities
",. Chapter 1: Introduction to Computers Question MC #",
nar003-1.jpg
#$n% ____ like the one in the accompaning figure controls access to
the hardware& software& and other resources on a network and also
provides a centrali=ed storage area for programs& data& and
information.
*a. server
!. mainframe
c. client
d. terminal
"-. Chapter 1: Introduction to Computers Question MC #"-
1he ____ is a worldwide collection of networks that connects millions
of !usinesses& government agencies& educational institutions& and
individuals.
a. @e!
!. ?et
c. ?ewsnet
*d. Internet
"/. Chapter 1: Introduction to Computers Question MC #"/
4eople around the world use the Internet to ____.
a. communicate with and meet other people
!. shop for goods and services
c. access sources of information and leisure
*d. all of the a!ove
6 su!scri!ing to a$n% ____& ou can use our computer and a
communications device& such as a modem& to connect to the man services
of the Internet.
a. mainframe
!. instant messaging service
*c. access provider
d. #.4
# @e! site is ____.
*a. a collection of related @e! pages
!. the location from which a @e! page originates
c. the source of a @e! page
d. an author of a @e! page
'3. Chapter 1: Introduction to Computers Question MC #'3
1he @e! contains ____ of documents called @e! pages.
a. thousands
!. millions
*c. !illions
d. trillions
In a photo sharing ____& users can create an online photo al!um and
store their digital photographs.
a. e(change
!. market
*c. communit
d. application
'". Chapter 1: Introduction to Computers Question MC #'"
____ consist$s% of a series of instructions that tells the computer
what to do and how to do it.
a. >5Is
!. .torage utilities
c. .haring communities
*d. .oftware
''. Chapter 1: Introduction to Computers Question MC #''
@ith a$n% ____& users interact with the software using te(t& graphics&
and visual images such as icons.
*a. >5I
!. )5I
c. B5I
d. 65I
'+. Chapter 1: Introduction to Computers Question MC #'+
Cou interact with a program through its ____& which controls how ou
enter data and instructions and how information is displaed on the
screen.
a. operating sstem
!. storage
*c. user interface
d. icon
',. Chapter 1: Introduction to Computers Question MC #',
1wo categories of software are ____.
a. operating sstem and sstem software
!. sstem software and utilit programs
c. utilit programs and operating sstems
*d. sstem software and application software
'-. Chapter 1: Introduction to Computers Question MC #'-
____ is the process of setting up the software to work with the
computer& printer& and other hardware components.
a. Dunning
*!. Installing
c. Eoading
d. Eeading
'/. Chapter 1: Introduction to Computers Question MC #'/
1he trend of computers and devices with technologies that overlap is
known as ____.
a. inde(ing
!. coalescence
c. concatenation
*d. convergence
4opular programming languages include ____.
a. CFF
!. 8isual C#
c. Gava.cript
*d. #ll of the a!ove
#$n% ____ computer is a computer that can perform all of its input&
processing& output& and storage activities ! itself.
a. mainline
!. mainframe
*c. personal
d. terminal
+3. Chapter 1: Introduction to Computers Question MC #+3
1he term& ____& refers to an personal computer !ased on the original
I6M personal computer design.
a. Macintosh
!. 4CHfriendl
c. clone
*d. 4CHcompati!le
#$n% ____ computer is a tpe of personal computer designed so the
sstem unit& input devices& and an other devices fit entirel on or
under a desk or ta!le.
*a. desktop
!. mo!ile
c. encapsulated
d. handheld
+". Chapter 1: Introduction to Computers Question MC #+"
# ____ computer targets a specific audience and offers highHIualit
audio& video& and graphics with optimal performance for sophisticated
singleHuser and networked or Internet multiplaer games.
a. multiplaer
*!. gaming desktop
c. handheld
d. #ll of the a!ove
+'. Chapter 1: Introduction to Computers Question MC #+'
#$n% ____ computer is a personal computer that users can carr from
place to place.
a. integrated
!. desktop
*c. mo!ile
d. encapsulated
++. Chapter 1: Introduction to Computers Question MC #++
#$n% ____ computer is a porta!le& personal computer designed to fit on
our lap.
a. handtop
!. desktop
c. 4)#
*d. note!ook
+,. Chapter 1: Introduction to Computers Question MC #+,
.ome mo!ile devices are ____& meaning the can connect to the Internet
wirelessl.
*a. InternetHena!led
!. hotspots
c. active
d. mo!ile
+-. Chapter 1: Introduction to Computers Question MC #+-
;(amples of mo!ile technolog include all of the following ;<C;41 ____.
a. digital cameras
!. porta!le media plaers
c. smart phones
*d. servers
+/. Chapter 1: Introduction to Computers Question MC #+/
@hich of the following is ?*1 true of mo!ile devicesJ
a. Cou often can connect a mo!ile device to a personal computer
to e(change information !etween the computer and the mo!ile
device.
!. .ome mo!ile devices are InternetHena!led& meaning the can
connect to the Internet wirelessl.
*c. Mo!ile devices usuall have disk drives.
d. 6ecause of their reduced si=e& the screens on mo!ile devices
are small& !ut usuall are in color.
*ffering the convenience of oneHhanded operation& a$n% ____ phone is an
InternetHena!led telephone that usuall also provides 4)# capa!ilities.
a. te(t
*!. smart
c. instant
d. messaging
;ach of the following is a popular tpe of mo!ile device ;<C;41 ____.
a. handheld computers
!. 4)#s
c. smart phones
*d. mainframes
,3. Chapter 1: Introduction to Computers Question MC #,3
Desem!ling a letterHsi=ed slate& the ____ 4C is a special tpe of
note!ook computer that allows users to write or draw on the screen.
*a. 1a!let
!. Eetter
c. .late
d. Matri(
@ith a$n% ____& users write on the screen or issue instructions to a
1a!let 4C& for e(ample& ! tapping on the screen.
a. graphic tool
!. stlus
*c. digital pen
d. kepad
,". Chapter 1: Introduction to Computers Question MC #,"
#$n% ____ is a computer small enough to fit in one hand.
a. 4)M
!. u4<
c. E4M
*d. 5M4C
,'. Chapter 1: Introduction to Computers Question MC #,'
# ____ provides personal organi=er functions such as a calendar&
appointment !ook& address !ook& calculator& and notepad.
a. 44#
*!. 4)#
c. 4.#
d. mainframe
,+. Chapter 1: Introduction to Computers Question MC #,+
#$n% ____ message is a realHtime Internet communication& where ou
e(change messages with other connected users.
a. video
!. camera
*c. instant
d. photo
,,. Chapter 1: Introduction to Computers Question MC #,,
.tandard ____ use a handheld controller$s% as an input deviceK a
television screen as an output deviceK and hard disks& optical discs&
and7or memor cards for storage.
*a. game consoles
!. ultra personal computers
c. smart phones
d. servers
,-. Chapter 1: Introduction to Computers Question MC #,-
#$n% ____ console is a mo!ile computing device designed for singleH
plaer or multiplaer video games.
a. video
!. multimedia
c. entertainment
*d. game
,/. Chapter 1: Introduction to Computers Question MC #,/
____ are large& e(pensive& powerful computers that can handle hundreds
or thousands of connected users simultaneousl and store tremendous
amounts of data& instructions& and information.
a. ;m!edded computers
!. .upercomputers
*c. Mainframes
d. Mo!ile devices
____ are the fastest& most powerful computers 9 and the most e(pensive.
a. )esktop computers
!. ?ote!ook computers
c. Midrange servers
*d. .upercomputers
Most maAor corporations use ____ for !usiness activities.
a. em!edded computers
!. supercomputers
*c. mainframes
d. mo!iles devices
-3. Chapter 1: Introduction to Computers Question MC #-3
____ are capa!le of processing more than 1 Iuadrillion instructions in
a single second.
a. )esktop computers
!. ?ote!ook computers
c. Midrange servers
*d. .upercomputers
6ecause ____ are components in larger products& the usuall are small
and have limited hardware.
a. telematics
*!. em!edded computers
c. handhelds
d. smart watches
-". Chapter 1: Introduction to Computers Question MC #-"
#$n% ____ computer is a specialHpurpose computer that functions as a
component in a larger product.
a. hardHcoded
*!. em!edded
c. soft
d. inde(ed
-'. Chapter 1: Introduction to Computers Question MC #-'
1ogether& hardware& software& data& people& and procedures comprise
a$n% ____ sstem.
a. telematics
!. comprehensive
c. smart
*d. information
-+. Chapter 1: Introduction to Computers Question MC #-+
#ll of the following are categories of users ;<C;41 ____.
a. home users
!. enterprise users
c. mo!ile users
*d. communications users
-,. Chapter 1: Introduction to Computers Question MC #-,
#t home& ever famil mem!er& or home ____& spends time on the computer
for different reasons.
a. plaer
*!. user
c. manager
d. surfer
--. Chapter 1: Introduction to Computers Question MC #--
@ith ____ software& a home user can pla games& compose music& research
genealog& or create greeting cards.
a. reference
!. educational
*c. entertainment
d. sstems
-/. Chapter 1: Introduction to Computers Question MC #-/
____ include local law practices& accounting firms& travel agencies&
and florists.
a. Mo!ile users
*!. .mall offices
c. Earge !usiness users
d. 4ower users
#$n% ____ includes an compan with fewer than ,3 emploees& as well as
the selfHemploed who work from home.
a. large !usiness user
!. enterprise user
*c. .*B*
d. #n of the a!ove
Man small office7home office users have entered the ____ arena and
conduct !usiness on the @e!.
a. @e! cam
*!. eHcommerce
c. enterprise
d. reselling
/3. Chapter 1: Introduction to Computers Question MC #/3
.mall !usiness @e! sites sometimes use a$n% ____ to show the world a
live view of some aspect of their !usiness.
a. camera pill
!. dnamic vid
*c. @e! cam
d. I1 camera
Increasingl more emploees and students are ____ users& who work on a
computer while awa from a main office& home office& or school.
a. .*B*
!. power
*c. mo!ile
d. ke
/". Chapter 1: Introduction to Computers Question MC #/"
#$n% ____ user is a categor of user that reIuires the capa!ilities of
a workstation or other powerful computer.
a. .*B*
*!. power
c. mo!ile
d. ke
/'. Chapter 1: Introduction to Computers Question MC #/'
Man large companies use the term& ____ computing& to refer to the huge
network of computers that meets their diverse computing needs.
a. diversit
*!. enterprise
c. corporate
d. leadership
/+. Chapter 1: Introduction to Computers Question MC #/+
____ is a work arrangement in which emploees work awa from a
compan:s standard workplace and often communicate with the office
through the computer.
a. C#M
!. Mo!ile la!or
c. 1elemetrics
*d. 1elecommuting
/,. Chapter 1: Introduction to Computers Question MC #/,
;ach emploee or customer who uses a computer in a large !usiness is
a$n% ____ user.
a. multinational
!. telematic
c. glo!al
*d. enterprise
/-. Chapter 1: Introduction to Computers Question MC #/-
In a large !usiness& the emploees in the ____ department keep the
computers and the network running.
*a. I1
!. @e!
c. accounting
d. sstem
//. Chapter 1: Introduction to Computers Question MC #//
@ith ____& users access account !alances& pa !ills& and cop monthl
transactions from a !ank:s computer right into their personal
computers.
a. online investing
*!. online !anking
c. neural networks
d. #ll of the a!ove
Investors often use ____ to !u and sell stocks and !onds 9 without
using a !roker.
*a. online investing
!. online !anking
c. neural networks
d. #ll of the a!ove
#$n% ____ is a sstem that attempts to imitate the !ehavior of the
human !rain.
a. human we!net
!. online matri(
*c. neural network
d. cere!ral terminal
____ refers to the use of computers to assist with manufacturing
processes such as fa!rication and assem!l.
*a. C#M
!. C#4
c. 4*.
d. 1#C
01. Chapter 1: Introduction to Computers Question MD #1
Modified Multiple Choice
____ is a main component on the mother!oard.
a. 1he input sstem
!. 1he processor
c. 1he output device
d. Memor
0". Chapter 1: Introduction to Computers Question MD #"
.ome transmission media like ____ are wireless& which means the have
no phsical lines or wires.
a. satellites
!. @#?s
c. cellular radio networks
d. E#?s
0'. Chapter 1: Introduction to Computers Question MD #'
Most operating sstems include several utilit programs for managing
____.
a. D#M
!. disk drives
c. the microprocessor
d. printers
0+. Chapter 1: Introduction to Computers Question MD #+
4opular application software includes ____ software.
a. word processing
!. spreadsheet
c. data!ase
d. presentation graphics
0,. Chapter 1: Introduction to Computers Question MD #,
4rogrammers use a ____ to create computer programs.
a. programming language
!. program development tool
c. !inar interface
d. user management device
0-. Chapter 1: Introduction to Computers Question MD #-
# categor into which industr e(perts tpicall classif computers is
____.
a. microframes
!. enhanced computers
c. personal computers
d. supercomputers
0/. Chapter 1: Introduction to Computers Question MD #/
# personal computer contains ____.
a. a processor
!. a storage device
c. memor
d. an input device
Most note!ook computers can operate on ____.
a. reccled energ
!. !atteries
c. convergence
d. power suppl
Most 4)#s offer a variet of application software& including ____
software.
a. word processing
!. personal finance
c. spreadsheet
d. supercomputing application
# terminal is a device with ____.
a. a monitor
!. a ke!oard
c. a server
d. memor
21. Chapter 1: Introduction to Computers Question M1L #1
1he average 5.6 flash drive can hold more than '"3 !illion characters.
a. 1rue
*!. Lalse
2". Chapter 1: Introduction to Computers Question M1L #"
Bundreds of thousands of people toda use podcasts to pu!lish their
thoughts on the @e!.
a. 1rue
*!. Lalse
2'. Chapter 1: Introduction to Computers Question M1L #'
6logs are a popular wa people ver!all share information on the @e!.
a. 1rue
*!. Lalse
2+. Chapter 1: Introduction to Computers Question M1L #+
1erminal software serves as the interface !etween the user& the
application& and the computer hardware.
a. 1rue
*!. Lalse
2,. Chapter 1: Introduction to Computers Question M1L #,
Microsoft @indows is an e(ample of a$n% utilit program.
a. 1rue
*!. Lalse
2-. Chapter 1: Introduction to Computers Question M1L #-
B14Cs cost more than a !asic desktop computer.
*a. 1rue
!. Lalse
2/. Chapter 1: Introduction to Computers Question M1L #/
# te(t message usuall is !etween '33 to -33 characters.
a. 1rue
*!. Lalse
Cameras small enough to swallow 9 sometimes called a cochlear implant 9
take pictures inside our !od.
a. 1rue
*!. Lalse
Industries use computerHaided manufacturing $C#M% to reduce product
development costs& shorten a product:s time to market& and sta ahead
of the competition.
*a. 1rue
!. Lalse
*ften& ro!ots carr out processes in a C#M environment.
*a. 1rue
!. Lalse
131. Chapter 1: Introduction to Computers Question 1L #1
Computers are a primar means of communications for !illions of people.
*a. 1rue
!. Lalse
13". Chapter 1: Introduction to Computers Question 1L #"
Computers process information $output% into data $input%.
a. 1rue
*!. Lalse
13'. Chapter 1: Introduction to Computers Question 1L #'
Communications has !ecome an essential element of the information
processing ccle.
*a. 1rue
!. Lalse
13+. Chapter 1: Introduction to Computers Question 1L #+
# printer displas te(t& graphics& and videos on a screen.
a. 1rue
*!. Lalse
13,. Chapter 1: Introduction to Computers Question 1L #,
.ome porta!le devices& such as digital cameras& use memor cards as the
storage media.
*a. 1rue
!. Lalse
13-. Chapter 1: Introduction to Computers Question 1L #-
nar001-1.jpg
.torage devices like the hard drive shown in the accompaning figure
often function as a source of input !ecause the transfer items from
storage to memor.
*a. 1rue
!. Lalse
13/. Chapter 1: Introduction to Computers Question 1L #/
1o discard an old computer safel& put it in a landfill.
a. 1rue
*!. Lalse
# client controls access to the resources on a network.
a. 1rue
*!. Lalse
In man networks& one or more computers act as a server.
*a. 1rue
!. Lalse
1he world:s largest computer network is the @e!.
a. 1rue
*!. Lalse
# computer:s user interface controls how data and instructions are
entered and how information displas on the screen.
*a. 1rue
!. Lalse
11". Chapter 1: Introduction to Computers Question 1L #1"
1he two categories of software are sstem software and utilit
software.
a. 1rue
*!. Lalse
11'. Chapter 1: Introduction to Computers Question 1L #1'
nar006-1.jpg
# pod is a miniature image such as that shown in the accompaning
figure that represents a program& an instruction& or some other o!Aect.
a. 1rue
*!. Lalse
11+. Chapter 1: Introduction to Computers Question 1L #1+
1he application sstem provides a means for users to communicate with
the computer and other software.
a. 1rue
*!. Lalse
11,. Chapter 1: Introduction to Computers Question 1L #1,
@hen a user starts a computer& portions of the operating sstem load
into the computer:s hard disk from memor.
a. 1rue
*!. Lalse
11-. Chapter 1: Introduction to Computers Question 1L #1-
# utilit program allows a user to perform maintenanceHtpe tasks
related to managing a computer& its devices& or its programs.
*a. 1rue
!. Lalse
11/. Chapter 1: Introduction to Computers Question 1L #1/
@hen a computer is purchased& it seldom has an software preinstalled
on its hard disk.
a. 1rue
*!. Lalse
*nce in memor& the computer can carr out& or load& the instructions
in the program.
a. 1rue
*!. Lalse
4rogrammers develop programs or write the instructions that direct the
computer to process data into information.
*a. 1rue
!. Lalse
1"3. Chapter 1: Introduction to Computers Question 1L #"3
1he distinction among categories of computers is alwas clearHcut.
a. 1rue
*!. Lalse
4C and 4CHcompati!le computers usuall use the Macintosh operating
sstem $Mac *.%.
a. 1rue
*!. Lalse
1"". Chapter 1: Introduction to Computers Question 1L #""
.ome desktop computers function as a server on a network.
*a. 1rue
!. Lalse
1"'. Chapter 1: Introduction to Computers Question 1L #"'
?ote!ook computers generall are less e(pensive than desktop computers
with eIual capa!ilities.
a. 1rue
*!. Lalse
1"+. Chapter 1: Introduction to Computers Question 1L #"+
*n a tpical note!ook computer& the monitor is on top of the sstem
unit& and the ke!oard attaches to the sstem unit with hinges.
a. 1rue
*!. Lalse
1",. Chapter 1: Introduction to Computers Question 1L #",
.ome mo!ile devices are InternetHena!led so users can check eHmail and
access the Internet.
*a. 1rue
!. Lalse
1"-. Chapter 1: Introduction to Computers Question 1L #"-
In addition to !asic telephone capa!ilities& a smart phone allows users
to send and receive eHmail and access the @e!.
*a. 1rue
!. Lalse
1"/. Chapter 1: Introduction to Computers Question 1L #"/
# standard game console is small enough to fit in one hand& making it
more porta!le than a handheld game console.
a. 1rue
*!. Lalse
nar003-1.jpg
.ervers like the one in the accompaning figure tpicall support onl
one computer at a time.
a. 1rue
*!. Lalse
Mainframes store onl small amounts of data& instructions& and
information.
a. 1rue
*!. Lalse
1'3. Chapter 1: Introduction to Computers Question 1L #'3
Mainframes can act as a server on a network environment.
*a. 1rue
!. Lalse
@ith weights that e(ceed 133 tons& desktop computers can store more
than "3&333 times the data and information of an average supercomputer.
a. 1rue
*!. Lalse
1'". Chapter 1: Introduction to Computers Question 1L #'"
#pplications reIuiring comple(& sophisticated mathematical calculations
use supercomputers.
*a. 1rue
!. Lalse
1''. Chapter 1: Introduction to Computers Question 1L #''
#ll I1 applications should have readil availa!le documented
procedures.
*a. 1rue
!. Lalse
1'+. Chapter 1: Introduction to Computers Question 1L #'+
1oda:s homes seldom have an desktop computers.
a. 1rue
*!. Lalse
1',. Chapter 1: Introduction to Computers Question 1L #',
;(amples of mo!ile users include engineers& scientists& architects&
desktop pu!lishers& and graphic artists.
a. 1rue
*!. Lalse
1'-. Chapter 1: Introduction to Computers Question 1L #'-
.oftware used ! power users usuall is ine(pensive !ecause of its
generic design.
a. 1rue
*!. Lalse
1'/. Chapter 1: Introduction to Computers Question 1L #'/
;nterprises rarel have eHcommerce @e! sites.
a. 1rue
*!. Lalse
.ome enterprises use !logs to open communications among emploees&
customers& and7or vendors.
*a. 1rue
!. Lalse
;mploees that telecommute have rigid work schedules that prevent them
from com!ining work and personal responsi!ilities.
a. 1rue
*!. Lalse
1+3. Chapter 1: Introduction to Computers Question 1L #+3
Bardware reIuirements for a small office7home office $.*B*% user
include game consoles.
a. 1rue
*!. Lalse
More than 2, percent of colleges offer some tpe of distance learning
classes.
a. 1rue
*!. Lalse
1+". Chapter 1: Introduction to Computers Question 1L #+"
Linance software usuall includes a variet of online services.
*a. 1rue
!. Lalse
1+'. Chapter 1: Introduction to Computers Question 1L #+'
@ith online investing& the transaction fee for each trade usuall is
much more than when trading through a !roker.
a. 1rue
*!. Lalse
1++. Chapter 1: Introduction to Computers Question 1L #++
?earl ever area of health care uses computers.
*a. 1rue
!. Lalse
1+,. Chapter 1: Introduction to Computers Question 1L #+,
#n e(citing development in health care is telemedicine& which is a form
of longHdistance health care.
*a. 1rue
!. Lalse
1+-. Chapter 1: Introduction to Computers Question 1L #+-
6reakthroughs in surger& medicine& and treatments seldom result from
scientists: use of computers.
a. 1rue
*!. Lalse
1+/. Chapter 1: Introduction to Computers Question 1L #+/
1he capa!ilit of the computer to recogni=e spoken words is a direct
result of scientific e(perimentation with cochlear implants.
a. 1rue
*!. Lalse
Man pu!lishers make the content of maga=ines and newspapers availa!le
online.
*a. 1rue
!. Lalse
8ehicles manufactured toda often include some tpe of on!oard
navigation sstem.
*a. 1rue
!. Lalse
1,3. Chapter 1: Introduction to Computers Question 1L #,3
#irlines do not provide online services.
a. 1rue
*!. Lalse
1,1. Chapter 1: Introduction to Computers Question C* #1
#s computers have !ecome a part of everda life& man people !elieve
that ____________________ is vital to success.
Correct #nswer$s%:
a. computer literac
1,". Chapter 1: Introduction to Computers Question C* #"
Computers process data into ____________________.
Correct #nswer$s%:
a. information
1,'. Chapter 1: Introduction to Computers Question C* #'
____________________ tell the computer how to perform particular tasks.
Correct #nswer$s%:
a. Instructions
1,+. Chapter 1: Introduction to Computers Question C* #+
*f ke!oards& mice& scanners& microphones& digital camera& and printer&
the onl one that is not a widel used input device is the
____________________.
Correct #nswer$s%:
a. printer
1,,. Chapter 1: Introduction to Computers Question C* #,
1he ____________________ is a small handheld input device that controls
the movement of a small sm!ol on the screen called the pointer.
Correct #nswer$s%:
a. mouse
1,-. Chapter 1: Introduction to Computers Question C* #-
#$n% ____________________ is an input device that converts printed
material to a form the computer can use.
Correct #nswer$s%:
a. scanner
1,/. Chapter 1: Introduction to Computers Question C* #/
*f printers& scanners& monitors& and speakers& all are commonl used
output devices ;<C;41 ____________________.
Correct #nswer$s%:
a. scanners
1he circuitr of the sstem unit usuall is part of or is connected to
a circuit !oard called the ____________________.
Correct #nswer$s%:
a. mother!oard
nar001-1.jpg
.torage devices like the ____________________ in the accompaning
figure hold data& instructions& and information for future use.
Correct #nswer$s%:
a. hard drive
!. hard disk
1-3. Chapter 1: Introduction to Computers Question C* #13
#$n% ____________________ is a porta!le storage device that is small
and lightweight enough to !e transported on a kechain or in a pocket.
Correct #nswer$s%:
a. 5.6 flash drive
#none can create a @e! page and then make it availa!le& or
____________________ it& on the Internet for others to see.
Correct #nswer$s%:
a. pu!lish
1-". Chapter 1: Introduction to Computers Question C* #1"
#$n% ____________________ is an informal @e! site consisting of timeH
stamped articles in a diar or Aournal format& usuall listed in
reverse chronological order.
Correct #nswer$s%:
a. !log
1-'. Chapter 1: Introduction to Computers Question C* #1'
#$n% ____________________ is recorded audio stored on a @e! site that
can !e downloaded to a computer or a porta!le digital audio plaer such
as an i4od.
Correct #nswer$s%:
a. podcast
1-+. Chapter 1: Introduction to Computers Question C* #1+
nar006-1.jpg
.oftware toda has a$n% ____________________& like that shown in the
accompaning figure.
Correct #nswer$s%:
a. graphical user interface
!. >5I
c. graphical user interface $>5I%
d. >5I $graphical user interface%
1-,. Chapter 1: Introduction to Computers Question C* #1,
nar006-1.jpg
#$n% ____________________& such as those shown in the accompaning
figure& is a miniature image that represents a program& an instruction&
or some other o!Aect.
Correct #nswer$s%:
a. icon
1--. Chapter 1: Introduction to Computers Question C* #1-
____________________ software consists of the programs that control or
maintain the operations of the computer and its devices.
Correct #nswer$s%:
a. .stem
1-/. Chapter 1: Introduction to Computers Question C* #1/
*ne tpe of sstem software is a$n% ____________________ sstem& which
is a set of programs that coordinates all the activities among computer
hardware devices.
Correct #nswer$s%:
a. operating
*ne tpe of sstem software is a$n% ____________________ program& which
allows a user to perform maintenanceHtpe tasks usuall related to
managing a computer.
Correct #nswer$s%:
a. utilit
____________________ software consists of programs designed to make
users more productive and7or assist them with personal tasks& and
include @e! !rowser& word processing software& and spreadsheet
software.
Correct #nswer$s%:
a. #pplication
1/3. Chapter 1: Introduction to Computers Question C* #"3
# widel used tpe of application software related to communications is
a @e! ____________________& which allows users with an Internet
connection to access @e! pages.
Correct #nswer$s%:
a. !rowser
*nce users have installed software& the can use $or
____________________% it.
Correct #nswer$s%:
a. run
1/". Chapter 1: Introduction to Computers Question C* #""
*nce in memor& the computer can carr out& or ____________________&
the instructions in a program.
Correct #nswer$s%:
a. e(ecute
1/'. Chapter 1: Introduction to Computers Question C* #"'
#$n% ____________________ is someone who develops software or writes
the instructions that direct the computer to process data into
information.
Correct #nswer$s%:
a. developer
1/+. Chapter 1: Introduction to Computers Question C* #"+
# computer:s processing ____________________ is among the attri!utes
that determine the categor it !est fits.
Correct #nswer$s%:
a. power
1/,. Chapter 1: Introduction to Computers Question C* #",
1wo tpes of ____________________ are desktop computers and note!ook
computers.
Correct #nswer$s%:
a. 4Cs $personal computers%
!. personal computers
c. 4Cs
d. personal computers $4Cs%
1/-. Chapter 1: Introduction to Computers Question C* #"-
In man models of personal computers& the sstem unit is the tall and
narrow ____________________& which can sit on the floor verticall 9 if
desktop space is limited.
Correct #nswer$s%:
a. tower
1//. Chapter 1: Introduction to Computers Question C* #"/
#$n% ____________________ com!ines the features of a highHdefinition
video7audio entertainment sstem with a desktop computer that is
designed to !e connected to a television and includes a 6luHra )isc&
digital video recorder& and digital ca!le television connectivit.
Correct #nswer$s%:
a. home theater 4C
!. home theater 4C $B14C%
c. B14C $home theater 4C%
d. B14C
#n e(pensive& powerful desktop computer is the ____________________&
which is geared for work that reIuires intense calculations and
graphics capa!ilities.
Correct #nswer$s%:
a. workstation
nar004-1.jpg
1he most popular tpe of mo!ile computer is the ____________________
computer like the one shown in the accompaning figure.
Correct #nswer$s%:
a. note!ook
!. laptop
103. Chapter 1: Introduction to Computers Question C* #'3
nar004-1.jpg
#$n% ____________________ computer like the one in the accompaning
figure weighs on average from "., to more than 13 pounds $depending on
the configuration%.
Correct #nswer$s%:
a. laptop
!. note!ook
Man small office7home office users $.*B*% have entered the
____________________ arena and conduct !usiness on the @e!.
Correct #nswer$s%:
a. eHcommerce
10". Chapter 1: Introduction to Computers Question C* #'"
;(amples of ____________________ users are sales reps& real estate
agents& insurance agents& meter readers& package deliver people&
Aournalists& consultants& and students.
Correct #nswer$s%:
a. mo!ile
10'. Chapter 1: Introduction to Computers Question C* #''
@ith ____________________ software& a mo!ile user can create and
deliver a presentation to a large audience ! connecting a mo!ile
computer or device to a video proAector that displas the presentation
on a full screen.
Correct #nswer$s%:
a. presentation
10+. Chapter 1: Introduction to Computers Question C* #'+
;(amples of ____________________ users include engineers& scientists&
architects& desktop pu!lishers& and graphic artists.
Correct #nswer$s%:
a. power
10,. Chapter 1: Introduction to Computers Question C* #',
4ower users often work with ____________________& com!ining te(t&
graphics& audio& and video into one application.
Correct #nswer$s%:
a. multimedia
10-. Chapter 1: Introduction to Computers Question C* #'-
____________________ users use the computer network to process high
volumes of transactions in a single da.
Correct #nswer$s%:
a. ;nterprise
10/. Chapter 1: Introduction to Computers Question C* #'/
1he hardware reIuirements for a$n% ____________________ user include a
workstation or other powerful computer with multimedia capa!ilities and
a smart phone or other mo!ile device.
Correct #nswer$s%:
a. power
1hrough ____________________& healthHcare professionals in separate
locations conduct live conferences on the computer.
Correct #nswer$s%:
a. telemedicine
#$n% ____________________ is a sstem that attempts to imitate the
!ehavior of the human !rain.
Correct #nswer$s%:
a. neural network
123. Chapter 1: Introduction to Computers Question C* #+3
Industries use ____________________ to shorten a product:s time to
market& reduce product development costs& and sta ahead of the
competition.
Correct #nswer$s%:
a. C#M
!. computerHaided manufacturing
c. computerHaided manufacturing $C#M%
d. C#M $computerHaided manufacturing%
121. Chapter 1: Introduction to Computers Question M# #1H"3
Identify the letter of the choice that best matches the phrase or
definition..ome handheld computers have a speciali=ed one1he kind of
sstem unit that can sit on the floor verticall4rovides personal
information management functionsLound in larger products)epartment
found in most companies with midHsi=ed and large computers# realHtime
Internet communication& where ou e(change messages with other
connected users.ent via a camera phoneMind of software that consists of
programs designed to make users more productive@indows 8ista and Mac *.
< are e(amples1pe of user that often has a note!ook computer&
InternetHena!led 4)#& or smart phone# short note sent to or from a
smart phone& for e(ample)rives and readers7writers are e(amples of
these# tpe of smaller& lighter note!ook computer6usinesses that offer
users and companies access to the Internet free or for a fee1he @e!
contains !illions of these1witter is an e(ample# collection of related
@e! pages# short video clip& usuall a!out '3 seconds& sent to or from
a smart phone& for e(ample1pe of program that allows a user to perform
maintenanceHtpe tasks usuall related to managing a computer& its
devices& or its programsCom!ines the features of a highHdefinition
audio7video entertainment sstem with a desktop computerke!oard tower
4)# em!edded computers I1 instant message picture message application
operating sstem mo!ile te(t message storage devices net!ook access
provider @e! page micro!log @e! site video message utilit B14C
NaO 1. .ome handheld computers have a speciali=ed one
N!O ". 1he kind of sstem unit that can sit on the floor
verticall
NcO '. 4rovides personal information management functions
NdO +. Lound in larger products
NeO ,. )epartment found in most companies with midHsi=ed and
large computers
NfO -. # realHtime Internet communication& where ou e(change
messages with other connected users
NgO /. .ent via a camera phone
NhO 0. Mind of software that consists of programs designed to
make users more productive
NiO 2. @indows 8ista and Mac *. < are e(amples
NAO 13. 1pe of user that often has a note!ook computer&
InternetHena!led 4)#& or smart phone
NkO 11. # short note sent to or from a smart phone& for
e(ample
NlO 1". )rives and readers7writers are e(amples of these
NmO 1'. # tpe of smaller& lighter note!ook computer
NnO 1+. 6usinesses that offer users and companies access to
the Internet free or for a fee
NoO 1,. 1he @e! contains !illions of these
NpO 1-. 1witter is an e(ample
NIO 1/. # collection of related @e! pages
NrO 10. # short video clip& usuall a!out '3 seconds& sent to
or from a smart phone& for e(ample
NsO 12. 1pe of program that allows a user to perform
maintenanceHtpe tasks usuall related to managing a computer& its
devices& or its programs
NtO "3. Com!ines the features of a highHdefinition audio7video
entertainment sstem with a desktop computer
a. ke!oard
!. tower
c. 4)#
d. em!edded computers
e. I1
f. instant message
g. picture message
h. application
i. operating sstem
A. mo!ile
k. te(t message
l. storage devices
m. net!ook
n. access provider
o. @e! page
p. micro!log
I. @e! site
r. video message
s. utilit
t. B14C
12". Chapter 1: Introduction to Computers Question C# #1
Critical Thinking Questions
Case 1-1
Cou want to learn more a!out computers and our professor suggests that
one wa to learn is to !ecome familiar with the categories into which
the fall.
@hich of the following tpes of computers tpicall has the lowest
num!er of simultaneousl connected usersJ
a. game console !. em!edded computer
c. supercomputer d. server
Correct #nswer:
!.
12'. Chapter 1: Introduction to Computers Question C# #"
Case 1-1
Cou want to learn more a!out computers and our professor suggests that
one wa to learn is to !ecome familiar with the categories into which
the fall.
@hich of the following tpes of computers tpicall has the most
e(pensive price rangeJ
a. mainframe !. server
c. personal computer d. mo!ile computer
Correct #nswer:
a.
12+. Chapter 1: Introduction to Computers Question C# #'
Case 1-2
#nother approach to learning a!out computers is to stud how the are
used toda& which means learning a!out the categories of users.
@hich of the following tpes of users is the most likel to use
computerHaided design softwareJ
a. .*B* !. mo!ile
c. home d. power
Correct #nswer:
d.
12,. Chapter 1: Introduction to Computers Question C# #+
Case 1-2
#nother approach to learning a!out computers is to stud how the are
used toda& which means learning a!out the categories of users.
#ll of the following applications are common across user categories
;<C;41 ____.
a. eHmail !. @e! !rowser
c. multimedia authoring d. personal information manager
Correct #nswer:
c.
12-. Chapter 1: Introduction to Computers Question ;. #1
)iscuss what storage devices are& including an e(planation of storage
media& 5.6 flash drives& hard disks& and optical discs in our answer.
Correct #nswer:
# computer keeps data& instructions& and information on storage media.
;(amples of storage media are 5.6 flash drives& hard disks& optical
discs& and memor cards. # storage device records $writes% and7or
retrieves $reads% items to and from storage media. )rives and
readers7writers& which are tpes of storage devices& accept a specific
kind of storage media. Lor e(ample& a )8) drive $storage device%
accepts a )8) $storage media%. .torage devices often function as a
source of input !ecause the transfer items from storage to memor. #
5.6 flash drive is a porta!le storage device that is small and
lightweight enough to !e transported on a kechain or in a pocket. 1he
average 5.6 flash drive can hold a!out + !illion characters. Cou plug a
5.6 flash drive in a special& easil accessi!le opening on the
computer. # hard disk provides much greater storage capacit than a 5.6
flash drive. 1he average hard disk can hold more than '"3 !illion
characters. Bard disks are enclosed in an airtight& sealed case.
#lthough some are porta!le& most are housed inside the sstem unit.
4orta!le hard disks are either e(ternal or remova!le. #n e(ternal hard
disk is a separate& freeHstanding unit& whereas ou insert and remove a
remova!le hard disk from the computer or a device connected to the
computer. #n optical disc is a flat& round& porta!le metal disc with a
plastic coating. C)s& )8)s& and 6luHra )iscs are three tpes of
optical discs. # C) can hold from -,3 million to 1 !illion characters.
.ome )8)s can store two fullHlength movies or 1/ !illion characters.
6luHra )iscs can store a!out +- hours of standard video& or 133
!illion characters.
12/. Chapter 1: Introduction to Computers Question ;. #"
;(plain in detail at least three advantages of using computers.
Correct #nswer:
1he !enefits of computers are possi!le !ecause computers have the
advantages of speed& relia!ilit& consistenc& storage& and
communications.
.peed: @hen data& instructions& and information flow along
electronic circuits in a computer& the travel at incredi!l fast
speeds. Man computers process !illions or trillions of operations in a
single second. 4rocessing involves computing $adding& su!tracting&
etc.%& sorting $e.g.& alpha!eti=ing%& organi=ing& displaing pictures&
recording audio clips& plaing music& and showing a movie or video.
Delia!ilit: 1he electronic components in modern computers are
dependa!le and relia!le !ecause the rarel !reak or fail.
Consistenc: >iven the same input and processes& a computer will
produce the same results 9 consistentl. # computing phrase 9 known as
gar!age in& gar!age out 9 points out that the accurac of a computer:s
output depends on the accurac of the input. Lor e(ample& if ou do not
use the flash on a digital camera when indoors& the resulting pictures
that are displaed on the computer screen ma !e unusa!le !ecause the
are too dark.
.torage: # computer can transfer data Iuickl from storage to
memor& process it& and then store it again for future use. Man
computers store enormous amounts of data and make this data availa!le
for processing antime it is needed.
Communications: Most computers toda can communicate with other
computers& often wirelessl. Computers with this capa!ilit can share
an of the four information processing ccle operations 9 input&
process& output& and storage 9 with another computer or a user.
120. Chapter 1: Introduction to Computers Question ;. #'
;(plain in detail at least three disadvantages of using computers.
Correct #nswer:
.ome disadvantages of computers relate to the violation of privac&
pu!lic safet& the impact on the la!or force& health risks& and the
impact on the environment.
8iolation of 4rivac: ?earl ever life event is stored in a
computer somewherePin medical records& credit reports& ta( records&
etc. In man instances& where personal and confidential records were
not properl protected& individuals have found their privac violated
and identities stolen.
4u!lic .afet: #dults& teens& and children around the world are
using computers to share pu!licl their photos& videos& Aournals&
music& and other personal information. .ome of these unsuspecting&
innocent computer users have fallen victim to crimes committed !
dangerous strangers. 4rotect ourself and our dependents from these
criminals ! !eing cautious in eHmail messages and on @e! sites. Lor
e(ample& do not share information that would allow others to identif
or locate ou and do not disclose identification num!ers& passwords& or
other personal securit details.
Impact on Ea!or Lorce: #lthough computers have improved
productivit in man was and created an entire industr with hundreds
of thousands of new Ao!s& the skills of millions of emploees have !een
replaced ! computers. 1hus& it is crucial that workers keep their
education upHtoHdate. # separate impact on the la!or force is that some
companies are outsourcing Ao!s to foreign countries instead of keeping
their homeland la!or force emploed.
Bealth Disks: 4rolonged or improper computer use can lead to
inAuries or disorders of the hands& wrists& el!ows& ees& neck& and
!ack. Computer users can protect themselves from these health risks
through proper workplace design& good posture while at the computer&
and appropriatel spaced work !reaks. #nother health risk& called
computer addiction& occurs when someone !ecomes o!sessed with using the
computer. *nce recogni=ed& computer addiction is a treata!le disorder.
Impact on ;nvironment: Computer manufacturing processes and
computer waste are depleting natural resources and polluting the
environment. @hen computers are discarded in landfills& the release
to(ic materials and potentiall dangerous levels of lead& mercur& and
flame retardants. >reen computing involves reducing the electricit
consumed and environmental waste generated when using a computer.
.trategies that support green computing include reccling& regulating
manufacturing processes& e(tending the life of computers& and
immediatel donating replaced computers. @hen ou purchase a new
computer& some retailers offer to dispose of our old computer
properl.
122. Chapter 1: Introduction to Computers Question ;. #+
;(plain the difference !etween the Internet and the @e! with a detailed
e(planation of what each is.
Correct #nswer:
1he Internet is a worldwide collection of networks that connects
millions of !usinesses& government agencies& educational institutions&
and individuals.
More than one !illion people around the world use the Internet dail
for a variet of reasons& including the following:
Communicate with and meet other people
Conduct research and access a wealth of information and news
.hop for goods and services
6ank and invest
4articipate in online training
;ngage in entertaining activities& such as planning vacations&
plaing online games& listening to music& watching or editing videos&
and reading !ooks and maga=ines
)ownload music and video
.hare information& photos& and videos
#ccess and interact with @e! applications
4eople connect to the Internet to e(change information with others
around the world. ;Hmail allows ou to send messages to other users.
@ith instant messaging& ou can have a live conversation with another
connected user. In a chat room& ou can communicate with multiple users
at the same time 9 much like a group discussion. Cou can use the
Internet to make a telephone call.
6usinesses& called access providers& offer users and companies access
to the Internet free or for a fee. 6 su!scri!ing to an access
provider& ou can use our computer and a communications device& such
as a modem& to connect to the man services of the Internet.
1he @e!& short for @orld @ide @e!& is one of the more popular services
on the Internet. 1hink of the @e! as a glo!al li!rar of information
availa!le to anone connected to the Internet. 1he @e! contains
!illions of documents called @e! pages. # @e! page can contain te(t&
graphics& audio& and video. @e! pages often have !uiltHin connections&
or links& to other documents& graphics& other @e! pages& or @e! sites.
# @e! site is a collection of related @e! pages. .ome @e! sites allow
users to access music and videos that can !e downloaded& or transferred
to storage media in a computer or porta!le media plaer& and then
listen to the music through speakers& headphones& or earphones& or view
the videos on a displa device.
"33. Chapter 1: Introduction to Computers Question ;. #,
)efine in detail each of the following computer categories: server&
mainframe& and supercomputer.
Correct #nswer:
# server controls access to the hardware& software& and other resources
on a network and provides a centrali=ed storage area for programs&
data& and information. .ervers can support from two to several thousand
connected computers at the same time. In man cases& one server
accesses data& information& and programs on another server. In other
cases& people use personal computers or terminals to access data&
information& and programs on a server. # terminal is a device with a
monitor& ke!oard& and memor.
# mainframe is a large& e(pensive& powerful computer that can handle
hundreds or thousands of connected users simultaneousl. Mainframes
store tremendous amounts of data& instructions& and information. Most
maAor corporations use mainframes for !usiness activities. @ith
mainframes& large !usinesses are a!le to !ill millions of customers&
prepare paroll for thousands of emploees& and manage thousands of
items in inventor. *ne stud reported that mainframes process more
than 0' percent of transactions around the world. Mainframes also can
act as servers in a network environment. .ervers and other mainframes
can access data and information from a mainframe. 4eople also can
access programs on the mainframe using terminals or personal computers.
# supercomputer is the fastest& most powerful computer 9 and the most
e(pensive. 1he fastest supercomputers are capa!le of processing more
than one Iuadrillion instructions in a single second. @ith weights that
e(ceed 133 tons& these computers can store more than "3&333 times the
data and information of an average desktop computer. #pplications
reIuiring comple(& sophisticated mathematical calculations use
supercomputers. EargeHscale simulations and applications in medicine&
aerospace& automotive design& online !anking& weather forecasting&
nuclear energ research& and petroleum e(ploration use a supercomputer.
"31. Chapter 1: Introduction to Computers Question ;. #-
)efine enterprise computing.
Correct #nswer:
Man large companies use the words& enterprise computing& to refer to
the huge network of computers that meets their diverse computing needs.
1he network facilitates communications among emploees at all
locations. 5sers access the network of servers or mainframes through
desktop computers& mo!ile computers& and mo!ile devices.
;nterprises use computers and the computer network to process high
volumes of transactions in a single da. #lthough the ma differ in
si=e and in the products or services offered& all generall use
computers for !asic !usiness activities. Lor e(ample& the !ill
millions of customers& prepare paroll for thousands of emploees& and
manage thousands of items in inventor. .ome large !usinesses use !logs
to open communications among emploees& customers& and7or vendors.
Earge !usinesses tpicall have eHcommerce @e! sites& allowing
customers and vendors to conduct !usiness online. 1he @e! site also
showcases products& services& and other compan information.
1he marketing department in an enterprise uses desktop pu!lishing
software to prepare marketing literature. 1he accounting department
uses software for accounts receiva!le& accounts paa!le& !illing&
general ledger& and paroll activities.
"3". Chapter ": 1he Internet and @orld @ide @e! Question MC #1
____ are two of the more widel accessed Internet services.
*a. 1he @orld @ide @e! and eHmail
!. L14 and message !oards
c. Mailing lists and chat rooms
d. Instant messaging and 8oI4
"3'. Chapter ": 1he Internet and @orld @ide @e! Question MC #"
1he ____ is a worldwide collection of networks that links millions of
!usinesses& government agencies& educational institutions& and
individuals.
*a. Internet
!. micro!log
c. @e!
d. ?.L?et
"3+. Chapter ": 1he Internet and @orld @ide @e! Question MC #'
1he Internet has its roots in a networking proAect started ! the
4entagon:s ____& an agenc of the 5... )epartment of )efense.
a. ?.Lnet
*!. #D4#
c. M4;>
d. 8oI4
"3,. Chapter ": 1he Internet and @orld @ide @e! Question MC #+
1he Internet has its roots in ____& a network that !ecame functional in
12-2& linking scientific and academic researchers across the 5nited
.tates.
*a. #D4#?;1
!. ?.Lnet
c. EI.1.;D8
d. M4;>
"3-. Chapter ": 1he Internet and @orld @ide @e! Question MC #,
____ oversees research related to the Internet.
a. #D4#?;1
!. ?.Lnet
c. ?#.#
*d. @orld @ide @e! Consortium $@'C%
"3/. Chapter ": 1he Internet and @orld @ide @e! Question MC #-
Li(ed wireless Internet connections ____.
a. use an antenna to communicate with a tower
!. are highHspeed
c. use radio signals
"30. Chapter ": 1he Internet and @orld @ide @e! Question MC #/
#lthough it is an ine(pensive wa for users to connect to the Internet&
____ is slowerHspeed technolog.
a. a ca!le modem
!. ).E
*c. a dialHup connection
d. I.)?
"32. Chapter ": 1he Internet and @orld @ide @e! Question MC #0
5ntil 122,& ?.Lnet handled the !ulk of communications activit& or
____& on the Internet.
a. volume
!. modulation
*c. traffic
d. access
____ takes place when the modem in a computer uses a standard telephone
line to connect to the Internet.
a. ).E
!. Convergence
c. L114
*d. )ialHup access
# ca!le ____ allows access to highHspeed Internet services through the
ca!le television network.
a. transceiver
*!. modem
c. receiver
d. dialer
"1". Chapter ": 1he Internet and @orld @ide @e! Question MC #11
____ highHspeed Internet connections use an antenna on a house or
!usiness to communicate with a tower location via radio signals.
a. .atellite
!. L114
*c. Li(ed wireless
d. ).E
"1'. Chapter ": 1he Internet and @orld @ide @e! Question MC #1"
# satellite ____ communicates with a satellite dish to provide highH
speed Internet connections via satellite.
a. transceiver
*!. modem
c. receiver
d. dialer
"1+. Chapter ": 1he Internet and @orld @ide @e! Question MC #1'
@hich of the following is ?*1 true of a @iHLi networkJ
a. Man home users set them up.
*!. # @iHLiQs Internet service can !e dialHup access.
c. @iHLi networks send signals to a communications device that is
connected to a highHspeed Internet service.
d. # @iHLiQs Internet service can !e ).E or ca!le.
"1,. Chapter ": 1he Internet and @orld @ide @e! Question MC #1+
# satellite Internet service ____.
a. uses regular copper telephone lines
*!. is a highHspeed Internet connection
c. accesses the Internet through the ca!le television network
d. uses radio signals to communicate with a tower
"1-. Chapter ": 1he Internet and @orld @ide @e! Question MC #1,
____ sets standards and guidelines for man areas of the Internet.
a. 1he ?.L
!. #D4#
*c. 1he @'C
d. )#D4#
"1/. Chapter ": 1he Internet and @orld @ide @e! Question MC #1-
____ is a technolog that provides highHspeed Internet connection using
regular copper telephone lines.
*a. ).E
!. I.4
c. CM*.
d. *.4
"10. Chapter ": 1he Internet and @orld @ide @e! Question MC #1/
#$n% ____ provider is a !usiness that provides individuals and
companies access to the Internet for free or for a fee.
a. service
*!. access
c. host
d. eHmail
1he components of a domain name are separated ! ____.
a. spaces
!. apostrophes
c. commas
*d. periods
""3. Chapter ": 1he Internet and @orld @ide @e! Question MC #12
1he ____ consists of a worldwide collection of electronic documents.
a. !logworld
*!. @e!
c. Internet
d. !oth 6 and C
""1. Chapter ": 1he Internet and @orld @ide @e! Question MC #"3
;ach electronic document on the @e! is called a @e! ____& which can
contain te(t& graphics& audio $sound%& and video.
*a. page
!. net
c. reader
d. host
""". Chapter ": 1he Internet and @orld @ide @e! Question MC #"1
# @e! ____ is a collection of related @e! pages and associated items&
such as documents and pictures& stored on a @e! server.
*a. site
!. reader
c. host
d. app
""'. Chapter ": 1he Internet and @orld @ide @e! Question MC #""
#$n% ____ is application software that allows users to access and view
@e! pages.
a. reader
*!. !rowser
c. host
d. server
""+. Chapter ": 1he Internet and @orld @ide @e! Question MC #"'
InternetHena!led mo!ile devices such as smart phones use a special tpe
of !rowser& called a$n% ____& which is designed for their small screens
and limited computing power.
a. L14
*!. micro!rowser
c. eHviewer
d. we!app
"",. Chapter ": 1he Internet and @orld @ide @e! Question MC #"+
nar001-1.jpg
#s shown in the accompaning figure& a$n% ____ is a program that finds
@e! sites and @e! pages.
a. micro!rowser
!. location utilit
c. we! finder
*d. search engine
""-. Chapter ": 1he Internet and @orld @ide @e! Question MC #",
nar001-1.jpg
1o find a @e! page& the user of a resource like that in the
accompaning figure& would simpl enter a word or phrase& called ____&
in the search engine:s te(t !o(.
*a. kewords
!. icons
c. hits
d. an of the a!ove
""/. Chapter ": 1he Internet and @orld @ide @e! Question MC #"-
nar001-1.jpg
# program& such as that shown in the accompaning figure& displas a
list of ____& or @e! page names& that contain the search te(t.
a. kewords
!. icons
*c. hits
d. pulls
""0. Chapter ": 1he Internet and @orld @ide @e! Question MC #"/
nar001-1.jpg
Man pages like those in the accompaning figure use a program& called
a$n% ____& to !uild and maintain lists of words found on @e! sites.
a. portal
!. L14
*c. spider
d. L114
""2. Chapter ": 1he Internet and @orld @ide @e! Question MC #"0
#$n% ____ is a @e! site that offers a variet of Internet services from
a single& convenient location.
*a. portal
!. keframe
c. e(traction
d. powerpoint
"'3. Chapter ": 1he Internet and @orld @ide @e! Question MC #"2
# ____ allows users to pu!lish short messages& usuall !etween 133 and
"33 characters& for others to read.
a. message cluster
!. micro!log
c. cloud
*d. thread
"'1. Chapter ": 1he Internet and @orld @ide @e! Question MC #'3
1he term ____ refers to an application that com!ines te(t with
graphics& animation& audio& video& and7or virtual realit.
a. portal
!. @e! app
*c. multimedia
d. Gava applet
"'". Chapter ": 1he Internet and @orld @ide @e! Question MC #'1
#$n% ____ is a digital representation of nonte(t information such as a
drawing& chart& or photograph.
a. applet
!. pic
c. keframe
*d. graphic
"''. Chapter ": 1he Internet and @orld @ide @e! Question MC #'"
*n a @e! page& a$n% ____ is a small version of a larger graphic.
a. keframe
*!. thum!nail
c. applet
d. e(traction
"'+. Chapter ": 1he Internet and @orld @ide @e! Question MC #''
____ includes music& speech& or an other sound.
*a. #udio
!. 8odcasting
c. 8ideo
d. )igeo
"',. Chapter ": 1he Internet and @orld @ide @e! Question MC #'+
4odcasters register their podcasts with ____.
a. ?.Lnet
!. #D4#
c. @'C
*d. content aggregators
"'-. Chapter ": 1he Internet and @orld @ide @e! Question MC #',
1he ____ format reduces an audio file to a!out oneHtenth of its
original si=e& while preserving much of the original Iualit of the
sound.
*a. M4'
!. 4?>
c. >IL
d. 8M;>
"'/. Chapter ": 1he Internet and @orld @ide @e! Question MC #'-
____ is the process of transferring data in a continuous and even flow&
which allows users to access and use a file while it is transmitting.
a. Casting
*!. .treaming
c. .urfing
d. Llowing
"'0. Chapter ": 1he Internet and @orld @ide @e! Question MC #'/
1o listen to an audio file on a computer& a user needs special software
called a$n% ____.
a. reader
!. !roadcaster
*c. plaer
d. !rowser
"'2. Chapter ": 1he Internet and @orld @ide @e! Question MC #'0
#$n% ____ is recorded audio& usuall an M4' file& stored on a @e! site
that can !e downloaded to a computer or a porta!le digital audio plaer
such as an i4od.
*a. podcast
!. 1C4
c. vodcast
d. 4*4
"+3. Chapter ": 1he Internet and @orld @ide @e! Question MC #'2
____ is the use of computers to simulate a real or imagined environment
that appears as threeHdimensional $'H)% space.
a. Ir)#
!. 4*4
*c. 8D
d. 1C4
"+1. Chapter ": 1he Internet and @orld @ide @e! Question MC #+3
1he ____ defines a popular video compression standard.
*a. Moving 4ictures ;(perts >roup $M4;>%
!. #dvanced Desearch 4roAects #genc $#D4#%
c. ?ational .cience Loundation $?.L%
d. )igital .u!scri!er Eine $).E%
"+". Chapter ": 1he Internet and @orld @ide @e! Question MC #+1
____ consists of fullHmotion images that are plaed !ack at various
speeds.
a. #udio
!. 8odcasting
*c. 8ideo
d. )igeo
"+'. Chapter ": 1he Internet and @orld @ide @e! Question MC #+"
#$n% ____ is a program that e(tends the capa!ilit of a !rowser.
a. plaer
*!. plugHin
c. re!rowser
d. pu!lisher
"++. Chapter ": 1he Internet and @orld @ide @e! Question MC #+'
@e! ____ is the development and maintenance of @e! pages.
a. distri!ution
*!. pu!lishing
c. convergence
d. eHcommerce
"+,. Chapter ": 1he Internet and @orld @ide @e! Question MC #++
____ is a !usiness transaction that occurs over an electronic network
such as the Internet.
a. ;Hconvergence
!. ;H!rowsing
c. ;Hmarketing
*d. ;Hcommerce
"+-. Chapter ": 1he Internet and @orld @ide @e! Question MC #+,
# customer $consumer% visits an online !usiness through an electronic
____& which contains product descriptions& graphics& and a shopping
cart.
a. pushcart
*!. storefront
c. grocer
d. !ank
"+/. Chapter ": 1he Internet and @orld @ide @e! Question MC #+-
#$n% ____ allows the customer visiting an electronic storefront to
collect purchases.
a. inde(
!. grocer list
c. wagon
*d. shopping cart
"+0. Chapter ": 1he Internet and @orld @ide @e! Question MC #+/
____ occurs when one consumer sells directl to another consumer& such
as in an online auction.
a. ConsumerHtoH!usiness $C"6% eHcommerce
!. 6usinessHtoHconsumer $6"C% eHcommerce
*c. ConsumerHtoHconsumer $C"C% eHcommerce
d. 6usinessHtoH!usiness $6"6% eHcommerce
"+2. Chapter ": 1he Internet and @orld @ide @e! Question MC #+0
Most eHcommerce actuall takes place !etween !usinesses& which is
called ____.
a. consumerHtoH!usiness $C"6% eHcommerce
!. !usinessHtoHconsumer $6"C% eHcommerce
c. consumerHtoHconsumer $C"C% eHcommerce
*d. !usinessHtoH!usiness $6"6% eHcommerce
",3. Chapter ": 1he Internet and @orld @ide @e! Question MC #+2
____ is the transmission of messages and files via a computer network.
*a. ;Hmail
!. ).E
c. L14
d. C"C
",1. Chapter ": 1he Internet and @orld @ide @e! Question MC #,3
1oda& ____ is a primar communications method for !oth personal and
!usiness use.
a. eHcommerce
!. L14
c. chat room
*d. eHmail
",". Chapter ": 1he Internet and @orld @ide @e! Question MC #,1
#$n% ____ program is used to create& send& receive& forward& store&
print& and delete eHmail messages.
a. L14
*!. eHmail
c. transmission
d. communication
",'. Chapter ": 1he Internet and @orld @ide @e! Question MC #,"
#n eHmail ____ is a com!ination of user name and domain name that
identifies a user so he or she can receive Internet eHmail.
a. link
*!. address
c. reference
d. user clause
",+. Chapter ": 1he Internet and @orld @ide @e! Question MC #,'
#$n% ____ is a uniIue com!ination of characters& such as letters of the
alpha!et and7or num!ers& that identifies a specific user.
a. password
!. eHmail reference
*c. user name
d. user clause
",,. Chapter ": 1he Internet and @orld @ide @e! Question MC #,+
Most eHmail programs allow users to create a$n% ____& which contains a
list of names and eHmail addresses.
a. 1C4
!. glossar
*c. address !ook
d. ta!le of contents
",-. Chapter ": 1he Internet and @orld @ide @e! Question MC #,,
____ is a communications technolog used ! some outgoing mail servers.
*a. .M14 $simple mail transfer protocol%
!. #D4# $advanced rural postal addresses%
c. 4*4 $post office protocol%
d. B1ME $hperte(t mail link%
",/. Chapter ": 1he Internet and @orld @ide @e! Question MC #,-
____ is the latest version of a communications technolog used ! some
incoming mail servers.
a. L14
!. 1C4
c. >IL
*d. 4*4'
",0. Chapter ": 1he Internet and @orld @ide @e! Question MC #,/
#$n% ____ is a group of eHmail names and addresses given a single name.
a. chat list
!. actor list
*c. mailing list
d. client list
",2. Chapter ": 1he Internet and @orld @ide @e! Question MC #,0
#$n% ____ is a computer program that can damage files and the operating
sstem.
a. deadl link
*!. virus
c. aggregate
d. threat
"-3. Chapter ": 1he Internet and @orld @ide @e! Question MC #,2
____ is a realHtime Internet communications service that notifies users
when one or more people are online and then allows them to e(change
messages or files or Aoin a private chat room.
a. @ikispace
*!. IM
c. Chattalk
d. Communispace
"-1. Chapter ": 1he Internet and @orld @ide @e! Question MC #-3
____ means that the people who are conversing on a computer are online
at the same time.
a. #utomatic
!. DealHworld
*c. Deal time
d. Mainline
"-". Chapter ": 1he Internet and @orld @ide @e! Question MC #-1
Lor ____ to work& !oth parties must !e online at the same time& and the
receiver of a message must !e willing to accept messages.
a. eHmail
!. L14
*c. instant messaging
d. all of the a!ove
"-'. Chapter ": 1he Internet and @orld @ide @e! Question MC #-"
#$n% ____ is a realHtime tped conversation that takes place on a
computer.
*a. chat
!. voip
c. confa!
d. Iuick talk
"-+. Chapter ": 1he Internet and @orld @ide @e! Question MC #-'
# chat ____ is a location on an Internet server that permits users to
chat with each other.
a. !ase
*!. room
c. home
d. space
"-,. Chapter ": 1he Internet and @orld @ide @e! Question MC #-+
1o start a chat session& a user connects to a chat server through a
program called a chat ____.
a. servlet
!. applet
c. matri(
*d. client
"--. Chapter ": 1he Internet and @orld @ide @e! Question MC #-,
8oI4 ____.
a. uses a slow speed dialHup connection
!. uses the pu!lic switched telephone network
*c. also is called Internet telephon
d. all of the a!ove
"-/. Chapter ": 1he Internet and @orld @ide @e! Question MC #--
____ ena!les users to speak to other users over the Internet.
a. Ir)#
*!. 8oI4
c. 1C47I4
d. #n Internet news server
"-0. Chapter ": 1he Internet and @orld @ide @e! Question MC #-/
____ is the process of transferring documents& graphics& and other
o!Aects from a computer to a server on the Internet.
*a. 5ploading
!. .treaming
c. )ownloading
d. Llowing
"-2. Chapter ": 1he Internet and @orld @ide @e! Question MC #-0
# computer that stores and distri!utes newsgroup messages is called a
____.
a. news client
!. newsreader
*c. news server
d. newsmonger
"/3. Chapter ": 1he Internet and @orld @ide @e! Question MC #-2
In a newsgroup& a ____ consists of the original article and all
su!seIuent related replies.
a. magnet
!. link
c. flame
*d. thread
"/1. Chapter ": 1he Internet and @orld @ide @e! Question MC #/3
# newsreader ena!les users to access a newsgroup to read previousl
entered messages& called ____.
a. stories
!. features
c. series
*d. articles
"/". Chapter ": 1he Internet and @orld @ide @e! Question MC #/1
# popular @e!H!ased tpe of discussion group that does not reIuire a
newsreader is a$n% ____.
a. online inde(
!. !log reader
c. !rowser
*d. message !oard
"/'. Chapter ": 1he Internet and @orld @ide @e! Question MC #/"
L14 sites can !e ____& where! anone can transfer some& if not all&
availa!le files.
a. identified
*!. anonmous
c. named
d. signed
"/+. Chapter ": 1he Internet and @orld @ide @e! Question MC #/'
____ is an Internet standard that permits file uploading and
downloading with other computers on the Internet.
a. 8oI4
*!. L14
c. IM
d. @e!casting
"/,. Chapter ": 1he Internet and @orld @ide @e! Question MC #/+
#n L14 ____ is a computer that allows users to upload and7or download
files using L14.
*a. server
!. network
c. client
d. !ase unit
"/-. Chapter ": 1he Internet and @orld @ide @e! Question MC #/,
#$n% ____ is an online area in which users have written discussions
a!out a particular su!Aect.
*a. newsgroup
!. !lueprint
c. real area
d. talk space
"//. Chapter ": 1he Internet and @orld @ide @e! Question MC #/-
# ____ is a message that reveals a solution to a game or ending to a
movie or program.
*a. spoiler
!. disruptor
c. flame
d. chat
"/0. Chapter ": 1he Internet and @orld @ide @e! Question MC #//
____ is the code of accepta!le !ehaviors users should follow while on
the InternetK that is& it is the conduct e(pected of individuals while
online.
*a. ?etiIuette
!. @e! politesse
c. Internet !ehavior
d. @e! civilit
"/2. Chapter ": 1he Internet and @orld @ide @e! Question MC #/0
____ is an unsolicited eHmail message or newsgroup article sent to man
recipients or newsgroups at once.
a. #n emoticon
*!. .pam
c. # flame
d. L#Q
"03. Chapter ": 1he Internet and @orld @ide @e! Question MC #/2
5se ____& such as :% or :$ & to e(press emotion in an eHmail message or
newsgroup article.
a. spam
!. L#Qs
*c. emoticons
d. flames
#ccording to netiIuette& Internet users should assume ____.
a. all material is accurate
!. all material is upHtoHdate
*c. the use of all capital letters is the eIuivalent of shouting
d. all of the a!ove
"0". Chapter ": 1he Internet and @orld @ide @e! Question M1L #1
Einks on a @e! page allow users to o!tain information in a$n% linear
wa.
a. 1rue
*!. Lalse
"0'. Chapter ": 1he Internet and @orld @ide @e! Question M1L #"
1o remind ou visuall that ou have clicked a link& a te(t link often
changes si=e after it is clicked.
a. 1rue
*!. Lalse
"0+. Chapter ": 1he Internet and @orld @ide @e! Question M1L #'
nar002-1.jpg
1he difference !etween a wiki and a site like the one in the
accompaning figure is that users cannot modif original posts on a$n%
wiki.
a. 1rue
*!. Lalse
"0,. Chapter ": 1he Internet and @orld @ide @e! Question M1L #+
#$n% entertainment @e! site contains content that descri!es a cause&
opinion& or idea.
a. 1rue
*!. Lalse
"0-. Chapter ": 1he Internet and @orld @ide @e! Question M1L #,
1he more compressed the graphics file& the smaller the image and the
higher the Iualit.
a. 1rue
*!. Lalse
"0/. Chapter ": 1he Internet and @orld @ide @e! Question M1L #-
.maller file si=es result in faster downloading of @e! pages !ecause
small files transmit more Iuickl than large files.
*a. 1rue
!. Lalse
"00. Chapter ": 1he Internet and @orld @ide @e! Question M1L #/
1he goal with 1ILL graphics is to reach a !alance !etween image Iualit
and file si=e.
a. 1rue
*!. Lalse
"02. Chapter ": 1he Internet and @orld @ide @e! Question M1L #0
1he G4;> format works !est for images that have onl a few distinct
colors.
a. 1rue
*!. Lalse
# user name can !e the same as other user names in the same domain.
a. 1rue
*!. Lalse
Lor IM to work& !oth parties must !e online at the same time.
*a. 1rue
!. Lalse
"2". Chapter ": 1he Internet and @orld @ide @e! Question MD #1
In 120-& the ?ational .cience Loundation $?.L% connected its huge
network of five supercomputer centers& called ?.Lnet& to ____.
a. the @e!
!. #D4#?;1
c. the I4net
d. )?.
"2'. Chapter ": 1he Internet and @orld @ide @e! Question MD #"
1he mission of ____ is to contri!ute to the growth of the @e!.
a. the @'C
!. #D4#
c. the ?.L
d. IC#??
"2+. Chapter ": 1he Internet and @orld @ide @e! Question MD #'
*n the Internet& a user:s computer is a client that can access ____ on
a variet of servers.
a. hardware
!. information
c. data
d. services
"2,. Chapter ": 1he Internet and @orld @ide @e! Question MD #+
# @e! address can include ____.
a. the path to a location on a @e! page
!. a protocol
c. the path to a specific @e! page
d. a domain name
"2-. Chapter ": 1he Internet and @orld @ide @e! Question MD #,
# news @e! site contains newsworth material including stories and
articles relating to ____.
a. current events
!. mone
c. the weather
d. sports
"2/. Chapter ": 1he Internet and @orld @ide @e! Question MD #-
Man 5nited .tates government agencies have informational @e! sites
providing ____.
a. advocac
!. the congressional !udget
c. census data
d. ta( codes
"20. Chapter ": 1he Internet and @orld @ide @e! Question MD #/
1he ____ format has smaller files si=es& never reIuires special viewer
software& and thus is used on the @e! freIuentl.
a. 6M4
!. >IL
c. 1ILL
d. 4?>
"22. Chapter ": 1he Internet and @orld @ide @e! Question MD #0
;Hmail messages can include a$n% ____ as an attachment.
a. !rowser
!. audio clip
c. graphic
d. video clip
'33. Chapter ": 1he Internet and @orld @ide @e! Question MD #2
#n L14 site is a collection of files including ____ that reside on an
L14 server.
a. te(t
!. program files
c. video clips
d. graphics
'31. Chapter ": 1he Internet and @orld @ide @e! Question MD #13
#ccording to netiIuette& in ____ users should avoid sending flames&
which are a!usive or insulting messages& and not participate in flame
wars& which are e(changes of flames.
a. 8oI4 sessions
!. eHmail
c. chat rooms
d. newsgroups
'3". Chapter ": 1he Internet and @orld @ide @e! Question 1L #1
*ne of the maAor reasons !usiness& home& and other users purchase
computers is for Internet access.
*a. 1rue
!. Lalse
'3'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"
?o single person& compan& institution& or government agenc controls
or owns the Internet.
*a. 1rue
!. Lalse
'3+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'
# satellite Internet service provides Internet connections using
regular copper telephone lines.
a. 1rue
*!. Lalse
'3,. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+
)ialHup access is no longer used for connecting to the Internet.
a. 1rue
*!. Lalse
'3-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #,
Li(ed wireless is a !ase!and Internet connection.
a. 1rue
*!. Lalse
'3/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #-
Bot spots are !usinesses that provide individuals and companies access
to the Internet free or for a fee& usuall a fi(ed monthl amount.
a. 1rue
*!. Lalse
'30. Chapter ": 1he Internet and @orld @ide @e! Question 1L #/
#*E differs from man *.4s in that it provides gatewa functionalit to
the Internet& meaning it regulates the Internet services to which
mem!ers have access.
*a. 1rue
!. Lalse
'32. Chapter ": 1he Internet and @orld @ide @e! Question 1L #0
)espite their larger si=e& national I.4s usuall offer fewer services
and have a smaller technical support staff than regional I.4s.
a. 1rue
*!. Lalse
# wireless Internet service provider is sometimes called a wireless
data provider.
*a. 1rue
!. Lalse
Eike an I4 address& the components of a domain name are separated !
commas.
a. 1rue
*!. Lalse
'1". Chapter ": 1he Internet and @orld @ide @e! Question 1L #11
In general& the first portion of each I4 address identifies the
specific computer and the last portion identifies the network.
a. 1rue
*!. Lalse
'1'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1"
;ver domain name contains a master domain& which identifies the tpe
of organi=ation associated with the domain.
a. 1rue
*!. Lalse
'1+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1'
# 1C4 server is an Internet server that usuall is associated with an
Internet access provider.
a. 1rue
*!. Lalse
'1,. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1+
1o help minimi=e errors& most current !rowsers and @e! sites do not
reIuire the http:77 and www portions of a @e! address.
*a. 1rue
!. Lalse
'1-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1,
@hen a @e! address is entered in a !rowser& a user sends& or pushes&
information to a @e! server.
a. 1rue
*!. Lalse
'1/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1-
.ome @e! servers can pull content from a user:s computer at regular
intervals or whenever updates are made to the site.
a. 1rue
*!. Lalse
'10. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1/
Most current @e! !rowsers support ta!!ed !rowsing& where the top of the
!rowser displas a ta! for each @e! page ou open.
*a. 1rue
!. Lalse
1e(t links ma !e underlined and7or displaed in a color different from
other te(t on the @e! page.
*a. 1rue
!. Lalse
'"3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #12
1he two most commonl used search tools are su!Aect directories and
kewords.
a. 1rue
*!. Lalse
'"1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"3
nar001-1.jpg
1housands of resources like the one illustrated in the accompaning
figure are availa!le.
*a. 1rue
!. Lalse
'"". Chapter ": 1he Internet and @orld @ide @e! Question 1L #"1
nar001-1.jpg
;ach hit in the list returned ! a resource like that in the
accompaning figure has a link that& when clicked& displas the
associated @e! site or @e! page.
*a. 1rue
!. Lalse
'"'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #""
nar001-1.jpg
*ne techniIue to improve @e! searches as shown in the accompaning
figure is to use general nouns and put the less specific terms first in
the search te(t.
a. 1rue
*!. Lalse
'"+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"'
1he asterisk search engine operator allows the su!stitution of
characters in place of the asterisk.
*a. 1rue
!. Lalse
'",. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"+
nar00-1.jpg
1he maAor disadvantage with a @e! site like the one in the accompaning
figure is that users have difficult deciding which categories to
choose as the work through the menus of links presented.
*a. 1rue
!. Lalse
'"-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #",
G4;> is a format that e(pands graphics to increase their file si=e&
which means the file takes up less storage space.
a. 1rue
*!. Lalse
'"/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"-
.imple audio applications on the @e! consist of individual audio files
availa!le for downloading to a computer.
*a. 1rue
!. Lalse
'"0. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"/
It is legal to download coprighted music regardless of whether the
song:s copright holder has granted permission for users to download
and pla the song.
a. 1rue
*!. Lalse
'"2. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"0
4odcasting is a popular method of distri!uting video.
a. 1rue
*!. Lalse
''3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"2
#n Internet connection is not necessar for participating in eH
commerce.
a. 1rue
*!. Lalse
''1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'3
.ome people use the term mHcommerce $mo!ile commerce% to identif eH
commerce that takes place using mo!ile devices.
*a. 1rue
!. Lalse
''". Chapter ": 1he Internet and @orld @ide @e! Question 1L #'1
6usinesses seldom provide goods or services to other !usinesses& so
little eHcommerce takes place !etween !usinesses.
a. 1rue
*!. Lalse
'''. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'"
>mail and @indows Eive Botmail are two popular free eHmail @e!
applications.
*a. 1rue
!. Lalse
''+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #''
@hen a user sends an eHmail message& an outgoing mail server that is
operated ! the user:s Internet access provider determines how to route
the message through the Internet and then sends the message.
*a. 1rue
!. Lalse
'',. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'+
#s a user receives an eHmail message& an incoming mail server 9
operated ! the user:s Internet access provider 9 sends the messages
directl to the user:s computer.
a. 1rue
*!. Lalse
''-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #',
Computers cannot get a virus through eHmail.
a. 1rue
*!. Lalse
''/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'-
1o add an eHmail name and address to a mailing list& a user
unsu!scri!es from it.
a. 1rue
*!. Lalse
''0. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'/
1o use IM& a user ma have to install instant messenger software on the
computer or device he or she plans to use.
*a. 1rue
!. Lalse
''2. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'0
In a chat room& others connected to the same chat room server see what
a user has tped.
*a. 1rue
!. Lalse
'+3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'2
1oda:s !rowsers seldom include a chat client.
a. 1rue
*!. Lalse
'+1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+3
1o start a chat session& ou connect to a chat server through a program
called instant messenger.
a. 1rue
*!. Lalse
'+". Chapter ": 1he Internet and @orld @ide @e! Question 1L #+1
.ome operating sstems include an instant messenger.
*a. 1rue
!. Lalse
'+'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+"
Calls to other parties with the same Internet telephone service often
are free.
*a. 1rue
!. Lalse
'++. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+'
Earge files on L14 sites often are uncompressed $un=ipped% to reduce
storage space and download time.
a. 1rue
*!. Lalse
'+,. Chapter ": 1he Internet and @orld @ide @e! Question 1L #++
?ewsgroup mem!ers can add articles of their own.
*a. 1rue
!. Lalse
'+-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+,
.ome @e! sites& such as >oogle >roups& that sponsor newsgroups have a
!uiltHin newsreader.
*a. 1rue
!. Lalse
'+/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+-
.ome @e! sites that sponsor newsgroups have a !uiltHin newsreader.
*a. 1rue
!. Lalse
'+0. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+/
# popular @e!H!ased tpe of discussion group that does not reIuire a
newsreader is a message !oard.
*a. 1rue
!. Lalse
'+2. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+0
# computer that stores and distri!utes newsgroup messages is called a
newsreader.
a. 1rue
*!. Lalse
',3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+2
Man @e! sites use newsgroups instead of message !oards !ecause the
are easier to use.
a. 1rue
*!. Lalse
',1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #,3
#ccording to netiIuette& Internet users should assume all material is
accurate and upHtoHdate.
a. 1rue
*!. Lalse
',". Chapter ": 1he Internet and @orld @ide @e! Question C* #1
nar004-1.jpg
In the accompaning figure& which shows common was to access the
Internet& a$n% ____________________ usuall provides Internet access to
a specific geographic area.
Correct #nswer$s%:
a. regional I.4
','. Chapter ": 1he Internet and @orld @ide @e! Question C* #"
nar004-1.jpg
Internet& a$n% ____________________ is a larger !usiness& such as #1R1
and ;arthEink& that provides Internet access in cities and towns
nationwide.
Correct #nswer$s%:
a. national I.4
',+. Chapter ": 1he Internet and @orld @ide @e! Question C* #'
nar004-1.jpg
Internet& a$n% ____________________ has man mem!ersHonl features&
such as special content and services& in addition to providing Internet
access.
Correct #nswer$s%:
a. online service provider
!. *.4
c. online service provider $*.4%
d. *.4 $online service provider%
',,. Chapter ": 1he Internet and @orld @ide @e! Question C* #+
nar004-1.jpg
Internet& a$n% ____________________ is a compan that provides access
to users with InternetHena!led mo!ile devices.
Correct #nswer$s%:
a. wireless Internet service provider
!. wireless data provider
',-. Chapter ": 1he Internet and @orld @ide @e! Question C* #,
1he maAor carriers of network traffic on the Internet are known
collectivel as the ____________________.
Correct #nswer$s%:
a. Internet !ack!one
',/. Chapter ": 1he Internet and @orld @ide @e! Question C* #-
*f 6oingo @ireless& 8eri=on @ireless& 1HMo!ile& and @iHLi Mo!ile& all
are wireless Internet service providers ;<C;41 ____________________.
Correct #nswer$s%:
a. @iHLi Mo!ile
',0. Chapter ": 1he Internet and @orld @ide @e! Question C* #/
#$n% ____________________ address is a num!er that uniIuel identifies
each computer or device connected to the Internet.
Correct #nswer$s%:
a. I4
!. Internet 4rotocol
',2. Chapter ": 1he Internet and @orld @ide @e! Question C* #0
#$n% ____________________ name is the te(t version of an I4 address.
Correct #nswer$s%:
a. domain
'-3. Chapter ": 1he Internet and @orld @ide @e! Question C* #2
In an I4 address& the num!er in each group is !etween 3 and
____________________.
Correct #nswer$s%:
a. ",,
@hen a user specifies a domain name& a$n% ____________________
translates the domain name to its associated I4 address so data can !e
routed to the correct computer.
Correct #nswer$s%:
a. )?. server
'-". Chapter ": 1he Internet and @orld @ide @e! Question C* #11
1he group that assigns and controls topHlevel domains is the
____________________.
Correct #nswer$s%:
a. Internet Corporation for #ssigned ?ames and ?um!ers
!. IC#??
c. IC#?? $Internet Corporation for #ssigned ?ames and ?um!ers%
d. Internet Corporation for #ssigned ?ames and ?um!ers $IC#??%
'-'. Chapter ": 1he Internet and @orld @ide @e! Question C* #1"
1he ____________________ is the method that the Internet uses to store
domain names and their corresponding I4 addresses.
Correct #nswer$s%:
a. )?.
!. domain name sstem
c. domain name sstem $)?.%
d. )?. $domain name sstem%
'-+. Chapter ": 1he Internet and @orld @ide @e! Question C* #1'
8isitors to a$n% ____________________@e! page all see the same content.
Correct #nswer$s%:
a. static
'-,. Chapter ": 1he Internet and @orld @ide @e! Question C* #1+
*f Lirefo(& 4ower4oint& *pera& and Internet ;(plorer& all are widel
used @e! !rowsers for personal computers except ____________________.
Correct #nswer$s%:
a. 4ower4oint
'--. Chapter ": 1he Internet and @orld @ide @e! Question C* #1,
8isitors to a$n% ____________________ @e! page can customi=e some or
all of the content& such as stock Iuotes& weather& or ticket
availa!ilit.
Correct #nswer$s%:
a. dnamic
'-/. Chapter ": 1he Internet and @orld @ide @e! Question C* #1-
1o view @e! pages& ou need a computer that is connected to the
Internet and that has a$n% ____________________.
Correct #nswer$s%:
a. !rowser
!. @e! !rowser
'-0. Chapter ": 1he Internet and @orld @ide @e! Question C* #1/
____________________ is the process of a computer receiving
information& such as a @e! page& from a server on the Internet.
Correct #nswer$s%:
a. )ownloading
In a @e! address& the ____________________ is a set of rules that
defines how pages transfer on the Internet.
Correct #nswer$s%:
a. http
!. Bperte(t 1ransfer 4rotocol
c. Bperte(t 1ransfer 4rotocol $http%
d. http $Bperte(t 1ransfer 4rotocol%
'/3. Chapter ": 1he Internet and @orld @ide @e! Question C* #12
*ne usage of the term& ____________________ page& refers to the first
page that a @e! site displas.
Correct #nswer$s%:
a. home
'/1. Chapter ": 1he Internet and @orld @ide @e! Question C* #"3
# @e! page has a uniIue address& called a$n% ____________________.
Correct #nswer$s%:
a. 5DE
!. uniform resource locator
c. uniform resource locator $5DE%
d. 5DE $uniform resource locator%
'/". Chapter ": 1he Internet and @orld @ide @e! Question C* #"1
#$n% ____________________ is a !uiltHin connection to another related
@e! page or part of a @e! page.
Correct #nswer$s%:
a. hperlink
!. link
'/'. Chapter ": 1he Internet and @orld @ide @e! Question C* #""
.ome people use the phrase& ____________________ the @e!& to refer to
the activit of using links to e(plore the @e!.
Correct #nswer$s%:
a. surfing
'/+. Chapter ": 1he Internet and @orld @ide @e! Question C* #"'
@hen viewing a @e! page& pointing to& or positioning the pointer on&
a$n% ____________________ on the screen tpicall changes the shape of
the pointer to a small hand with a pointing inde( finger.
Correct #nswer$s%:
a. link
!. hperlink
'/,. Chapter ": 1he Internet and @orld @ide @e! Question C* #"+
1o activate a link on a @e! page& a user clicks it& that is& points to
the link and then presses the ____________________ !utton.
Correct #nswer$s%:
a. left mouse
'/-. Chapter ": 1he Internet and @orld @ide @e! Question C* #",
*n the @e!& a$n% ____________________ director classifies @e! pages in
an organi=ed set of categories& such as sports or shopping& and related
su!categories.
Correct #nswer$s%:
a. su!Aect
'//. Chapter ": 1he Internet and @orld @ide @e! Question C* #"-
____________________& which are particularl helpful in locating pages
a!out certain topics& reIuire that ou enter search te(t and allow ou
to use operators to refine a search.
Correct #nswer$s%:
a. .earch engines
'/0. Chapter ": 1he Internet and @orld @ide @e! Question C* #"/
Man portals have a$n% ____________________& which is a @e! site that
Aoins a specific group of people with similar interests or
relationships.
Correct #nswer$s%:
a. online communit
'/2. Chapter ": 1he Internet and @orld @ide @e! Question C* #"0
#$n% ____________________ portal is a portal specificall designed for
InternetHena!led mo!ile devices.
Correct #nswer$s%:
a. wireless
'03. Chapter ": 1he Internet and @orld @ide @e! Question C* #"2
#$n% ____________________ @e! site contains content that promotes or
sells products or services.
Correct #nswer$s%:
a. !usiness7marketing
'01. Chapter ": 1he Internet and @orld @ide @e! Question C* #'3
nar002-1.jpg
1he term ____________________ refers to the worldwide collection of @e!
sites like the one in the accompaning figure.
Correct #nswer$s%:
a. !logosphere
'0". Chapter ": 1he Internet and @orld @ide @e! Question C* #'1
nar002-1.jpg
Eike the one in the accompaning figure& a$n% ____________________ @e!
site uses a diar or Aournal format& and is an informal site consisting
of timeHstamped articles.
Correct #nswer$s%:
a. !log
'0'. Chapter ": 1he Internet and @orld @ide @e! Question C* #'"
nar002-1.jpg
# version of the technolog shown in the accompaning figure& a$n%
____________________ allows users to pu!lish short messages& usuall
!etween 133 and "33 characters& for others to read.
Correct #nswer$s%:
a. micro!log
'0+. Chapter ": 1he Internet and @orld @ide @e! Question C* #''
#$n% ____________________ is usuall open to modification ! the
general pu!lic.
Correct #nswer$s%:
a. wiki
'0,. Chapter ": 1he Internet and @orld @ide @e! Question C* #'+
#$n% ____________________ is a colla!orative @e! site that allows users
to add to& modif& or delete the @e! site content via their @e!
!rowser.
Correct #nswer$s%:
a. wiki
'0-. Chapter ": 1he Internet and @orld @ide @e! Question C* #',
#$n% ____________________ @e! site offers e(citing& challenging avenues
for formal and informal teaching and learning.
Correct #nswer$s%:
a. educational
'0/. Chapter ": 1he Internet and @orld @ide @e! Question C* #'-
____________________ is a specification sometimes used ! content
aggregators to distri!ute content.
Correct #nswer$s%:
a. D.. ".3
'00. Chapter ": 1he Internet and @orld @ide @e! Question C* #'/
# content ____________________ is a !usiness that gathers and organi=es
@e! content and then distri!utes& or feeds& the content to su!scri!ers
for free or a fee.
Correct #nswer$s%:
a. aggregator
*f the graphics formats that e(ist on the @e!& the two more common are
____________________ and G4;> formats !ecause of their smaller file
si=es.
Correct #nswer$s%:
a. >IL
!. >raphics Interchange Lormat
c. >IL $>raphics Interchange Lormat%
d. >raphics Interchange Lormat $>IL%
Man @e! pages use ____________________& which is the appearance of
motion created ! displaing a series of still images in seIuence.
Correct #nswer$s%:
a. animation
'21. Chapter ": 1he Internet and @orld @ide @e! Question C* #+3
____________________ audio ena!les users to listen to music as it
downloads to their computers.
Correct #nswer$s%:
a. .treaming
'2". Chapter ": 1he Internet and @orld @ide @e! Question M# #1H"3
definition.Consists of the original article and all su!seIuent related
replies.# message that reveals a solution to a game or the ending to a
movie or program.5ses the Internet instead of the pu!lic switched
telephone network to connect a calling part to one or more called
parties.4erson in a chat room with the responsi!ilit for monitoring
the conversation and disconnecting anone who !ecomes disruptive.@hen a
message is sent to one of these& ever person on the list receives a
cop of the message in his or her mail!o(.1o add our eHmail name and
address to a mailing list& do this.Man operating sstems include these
capa!ilities.Cour Internet service provider supplies this& for an eH
mail address.5sed to make @e! pages more visuall interesting or draw
attention to important information or links.4articularl helpful in
locating @e! pages a!out certain topics or in locating specific pages
for which a user does not know the e(act @e! address.# notHforHprofit
research and development proAect that connects more than "33
universities and 11, companies via a highHspeed private network.Mind of
network that uses radio signals to provide highHspeed Internet
connections to compati!le devices.1pe of !road!and Internet service
that uses fi!erHoptic ca!le to provide highHspeed Internet access to
home and !usiness users1pe of !road!and connection that provides highH
speed Internet connections using regular copper telephone lines*versees
research and sets standards and guidelines for man areas of the
Internet.# !usiness that provides individuals and organi=ations access
to the Internet free or for a fee.# compan that provides wireless
Internet access to desktop and note!ook computers& for e(ample.#
regional or national access provider4rovides mem!ersHonl features such
as instant messaging in addition to Internet access# num!er that
uniIuel identifies each computer or device connected to the
Internet.thread spoiler 8oI4 operator mailing list su!scri!e L14 domain
name animation search engines Internet" @iHLi L114 ).E @'C access
provider wireless data provider I.4 *.4 I4 address
NaO 1. Consists of the original article and all su!seIuent
related replies.
N!O ". # message that reveals a solution to a game or the
ending to a movie or program.
NcO '. 5ses the Internet instead of the pu!lic switched
telephone network to connect a calling part to one or more called
parties.
NdO +. 4erson in a chat room with the responsi!ilit for
monitoring the conversation and disconnecting anone who !ecomes
disruptive.
NeO ,. @hen a message is sent to one of these& ever person on
the list receives a cop of the message in his or her mail!o(.
NfO -. 1o add our eHmail name and address to a mailing list&
do this.
NgO /. Man operating sstems include these capa!ilities.
NhO 0. Cour Internet service provider supplies this& for an eH
mail address.
NiO 2. 5sed to make @e! pages more visuall interesting or
draw attention to important information or links.
NAO 13. 4articularl helpful in locating @e! pages a!out
certain topics or in locating specific pages for which a user does not
know the e(act @e! address.
NkO 11. # notHforHprofit research and development proAect that
connects more than "33 universities and 11, companies via a highHspeed
private network.
NlO 1". Mind of network that uses radio signals to provide
highHspeed Internet connections to compati!le devices.
NmO 1'. 1pe of !road!and Internet service that uses fi!erH
optic ca!le to provide highHspeed Internet access to home and !usiness
users
NnO 1+. 1pe of !road!and connection that provides highHspeed
Internet connections using regular copper telephone lines
NoO 1,. *versees research and sets standards and guidelines
for man areas of the Internet.
NpO 1-. # !usiness that provides individuals and organi=ations
access to the Internet free or for a fee.
NIO 1/. # compan that provides wireless Internet access to
desktop and note!ook computers& for e(ample.
NrO 10. # regional or national access provider
NsO 12. 4rovides mem!ersHonl features such as instant
messaging in addition to Internet access
NtO "3. # num!er that uniIuel identifies each computer or
device connected to the Internet.
a. thread
!. spoiler
c. 8oI4
d. operator
e. mailing list
f. su!scri!e
g. L14
h. domain name
i. animation
A. search engines
k. Internet"
l. @iHLi
m. L114
n. ).E
o. @'C
p. access provider
I. wireless data provider
r. I.4
s. *.4
t. I4 address
'2'. Chapter ": 1he Internet and @orld @ide @e! Question C# #1
Case 2-1
Cou are taking an economics class& as part of which ou are studing
the various tpes of eHcommerce.
#s part of our research& ou:ve learned that vending machines in Gapan
allow shoppers to hold their cell phones in front of the machine in
order to make a purchase using the smart phone. @hich of the following
tpes of commerce does this e(emplifJ
a. C"C !. mHcommerce
c. 6"6 d. C"6
Correct #nswer:
!.
'2+. Chapter ": 1he Internet and @orld @ide @e! Question C# #"
Case 2-1
Cou are taking an economics class& as part of which ou are studing
the various tpes of eHcommerce.
# maAor search engine is preparing to provide @e!H!ased purchasing&
tracking& and transaction downloading capa!ilities to corporations.
@hat kind of commerce is this an e(ample ofJ
a. 6"6 !. mHcommerce
c. 6"C d. C"C
Correct #nswer:
a.
'2,. Chapter ": 1he Internet and @orld @ide @e! Question C# #'
Case 2-2
Cou:ve Aust moved to a new communit and are investigating options in
terms of online service providers where ou are now living.
@hich of the following is ?*1 trueJ
a. # regional I.4 usuall provides
Internet access to a specific
geographic area.
!. )ue to their larger si=e&
national I.4s usuall offer more
services and have a larger
technical support staff than
regional I.4s.
c. 1he access provider for highH
speed access charges !etween S1'
to S1"3 per month.
d. ;(amples of regional I.4s are
#1R1 and ;arthEink.
Correct #nswer:
d.
'2-. Chapter ": 1he Internet and @orld @ide @e! Question C# #+
Case 2-2
Cou:ve Aust moved to a new communit and are investigating options in
terms of online service providers where ou are now living.
Cou have decided ou would like an access provider that offers a num!er
of mem!ersHonl features in addition to Aust eHmail access. Bowever&
ou are not interested in gatewa functionalit& as ou do not want to
have our access to Internet services regulated. @hich of the following
is our !est optionJ
a. #*E !. ;arthEink
c. M.? d. 6oth 6 and C
Correct #nswer:
c.
'2/. Chapter ": 1he Internet and @orld @ide @e! Question ;. #1
)iscuss what a !road!and connection is& how it differs from a dialHup
connection& and review the tpes of !road!and connections.
Correct #nswer:
Man home and small !usiness users are opting for highHspeed !road!and
Internet connections through ca!le Internet service& ).E& L114& fi(ed
wireless& @iHLi& cellular radio networks& or satellite Internet
service. @ith !road!and Internet service& our computer or mo!ile
device usuall is connected to the Internet the entire time it is
powered on.
T Ca!le Internet service provides highHspeed Internet access through
the ca!le television network via a ca!le modem.
T ).E $digital su!scri!er line% is a technolog that provides highH
speed Internet connections using regular copper telephone lines.
T Li!er to the 4remises $L114% uses fi!erHoptic ca!le to provide highH
speed Internet access to home and !usiness users.
T Li(ed wireless highHspeed Internet connections use a dishHshaped
antenna on our house or !usiness to communicate with a tower location
via radio signals.
T # cellular radio network offers highHspeed Internet connections to
devices with !uiltHin compati!le technolog or computers with wireless
modems.
T # @iHLi $wireless fidelit% network uses radio signals to provide
Internet connections to wireless computers and devices.
T # satellite Internet service provides highHspeed Internet connections
via satellite to a satellite dish that communicates with a satellite
modem.
Instead of using !road!and Internet service& however& some home users
connect to the Internet via dialHup access& which is a slowerHspeed
technolog. )ialHup access takes place when the modem in our computer
connects to the Internet via a standard telephone line that transmits
data and information using an analog $continuous wave pattern% signal.
5sers ma opt for dialHup access !ecause of its lower price or !ecause
!road!and access is not availa!le in their area.
'20. Chapter ": 1he Internet and @orld @ide @e! Question ;. #"
;(plain in detail what the @e! is& and include all relevant ke terms
in our e(planation
Correct #nswer:
#lthough man people use the terms @orld @ide @e! and Internet
interchangea!l& the @orld @ide @e! actuall is a service of the
Internet. @hile the Internet was developed in the late 12-3s& the @orld
@ide @e! emerged in the earl 1223s. .ince then& it has grown
phenomenall to !ecome one of the more widel used Internet services.
1he @orld @ide @e! $@@@%& or @e!& consists of a worldwide collection of
electronic documents. ;ach electronic document on the @e! is called a
@e! page& which can contain te(t& graphics& audio& and video.
#dditionall& @e! pages usuall have !uiltHin connections to other
documents.
.ome @e! pages are static $fi(ed%K others are dnamic $changing%.
8isitors to a static @e! page all see the same content. @ith a dnamic
@e! page& ! contrast& visitors can customi=e some or all of the viewed
content such as desired stock Iuotes& weather for a region& or ticket
availa!ilit for flights.
# @e! site is a collection of related @e! pages and associated items&
such as documents and pictures& stored on a @e! server. # @e! server is
a computer that delivers reIuested @e! pages to our computer. 1he same
@e! server can store multiple @e! sites. .ome industr e(perts use the
term @e! ".3 to refer to @e! sites that provide a means for users to
share personal information $such as social networking @e! sites%& allow
users to modif @e! site content $such as wikis%& and have application
software !uilt into the site for visitors to use $such as eHmail and
word processing programs%.
'22. Chapter ": 1he Internet and @orld @ide @e! Question ;. #'
)efine at least seven of the different tpes of @e! sites& giving
e(amples wherever possi!le and defining all relevant terms.
Correct #nswer:
1hirteen tpes of @e! sites are portal& news& informational&
!usiness7marketing& educational& entertainment& advocac& !log& wiki&
online social network& @e! application& content aggregator& and
personal. Man @e! sites fall in more than one of these categories.
4*D1#E # portal is a @e! site that offers a variet of Internet
services from a single& convenient location. Most portals offer the
following free services: search engine and7or su!Aect directorK newsK
sports and weatherK @e! pu!lishingK reference tools such as ellow
pages& stock Iuotes& and mapsK shoppingK and eHmail and other forms of
online communications. Man portals have online communities. #n online
communit is a @e! site that Aoins a specific group of people with
similar interests or relationships. 1hese communities ma offer online
photo al!ums& chat rooms& and other services to facilitate
communications among mem!ers. 4opular portals include #lta8ista& #*E&
;(cite& >*.com& i>oogle& Ecos& M.?& and CahooU. # wireless portal is a
portal designed for InternetHena!led mo!ile devices.
?;@. # news @e! site contains newsworth material including stories and
articles relating to current events& life& mone& sports& and the
weather. Man maga=ines and newspapers sponsor @e! sites that provide
summaries of printed articles& as well as articles not included in the
printed versions. ?ewspapers and television and radio stations are some
of the media that maintain news @e! sites.
I?L*DM#1I*?#E #n informational @e! site contains factual information.
Man 5nited .tates government agencies have informational @e! sites
providing information such as census data& ta( codes& and the
congressional !udget. *ther organi=ations provide information such as
pu!lic transportation schedules and pu!lished research findings.
65.I?;..7M#DM;1I?> # !usiness7marketing @e! site contains content that
promotes or sells products or services. ?earl ever !usiness has a
!usiness7marketing @e! site. #llstate Insurance Compan& )ell Inc.&
>eneral Motors Corporation& Mraft Loods Inc.& and @alt )isne Compan
all have !usiness7marketing @e! sites. Man of these companies also
allow ou to purchase their products or services online.
6E*> # !log& short for @e!log& is an informal @e! site consisting of
timeHstamped articles in a diar or Aournal format& usuall listed in
reverse chronological order. # !log that contains video clips is called
a video !log& or vlog. # micro!log allows users to pu!lish short
messages& usuall !etween 133 and "33 characters& for others to read.
1witter is a popular micro!log. 1he term !logosphere refers to the
worldwide collection of !logs& and the vlogosphere refers to all vlogs
worldwide. 6logs reflect the interests& opinions& and personalities of
the author& called the !logger or vlogger $for vlog author%& and
sometimes site visitors. 6logs have !ecome an important means of
worldwide communication. 6usinesses create !logs to communicate with
emploees& customers& and vendors. 1eachers create !logs to colla!orate
with other teachers and students. Bome users create !logs to share
aspects of their personal life with famil& friends& and others.
@IMI # wiki is a colla!orative @e! site that allows users to create&
add to& modif& or delete the @e! site content via their @e! !rowser.
Most wikis are open to modification ! the general pu!lic. @ikis
usuall collect recent edits on a @e! page so someone can review them
for accurac. 1he difference !etween a wiki and a !log is that users
cannot modif original posts made ! the !logger. # popular wiki is
@ikipedia& a free @e! encclopedia.
*?EI?; .*CI#E ?;1@*DM. #n online social network& also called a social
networking @e! site& is a @e! site that encourages mem!ers in its
online communit to share their interests& ideas& stories& photos&
music& and videos with other registered users. Most include chat rooms&
newsgroups& and other communications services. 4opular social
networking @e! sites include M.pace and Lace!ook& with Lace!ook alone
!oasting more than '33 million active users. In some social networking
@e! sites& such as .econd Eife& users assume an imaginar identit and
interact with other users in a roleHplaing tpe of environment. #
media sharing @e! site is a specific tpe of online social network that
ena!les mem!ers to share media such as photos& music& and videos.
Llickr& Lotki& and @e!shots are popular photo sharing communitiesK
4i(elLish and Cou1u!e are popular video sharing communities.
;)5C#1I*?#E #n educational @e! site offers e(citing& challenging
avenues for formal and informal teaching and learning. *n the @e!& ou
can learn how airplanes fl or how to cook a meal. Lor a more
structured learning e(perience& companies provide online training to
emploeesK and colleges offer online classes and degrees. Instructors
often use the @e! to enhance classroom teaching ! pu!lishing course
materials& grades& and other pertinent class information.
;?1;D1#I?M;?1 #n entertainment @e! site offers an interactive and
engaging environment. 4opular entertainment @e! sites offer music&
videos& sports& games& ongoing @e! episodes& sweepstakes& chats& and
more. .ophisticated entertainment @e! sites often partner with other
technologies. Lor e(ample& ou can cast our vote a!out a topic on a
television show.
#)8*C#CC #n advocac @e! site contains content that descri!es a cause&
opinion& or idea. 1hese @e! sites usuall present views of a particular
group or association. .ponsors of advocac @e! sites include the
)emocratic ?ational Committee& the Depu!lican ?ational Committee& the
.ociet for the 4revention of Cruelt to #nimals& and the .ociet to
4rotect Buman Dights.
@;6 #44EIC#1I*? # @e! application& or @e! app& is a @e! site that
allows users to interact with software through a @e! !rowser or an
computer or device that is connected to the Internet. .ome @e!
applications provide free access to their software. *thers offer part
of their software free and charge for access to more comprehensive
features or when a particular action is reIuested. ;(amples of @e!
applications include >oogle )ocs $word processing& spreadsheets&
presentations%& 1ur!o1a( *nline $ta( preparation%& and @indows Eive
Botmail $eHmail%.
C*?1;?1 #>>D;>#1*D # content aggregator is a !usiness that gathers and
organi=es @e! content and then distri!utes& or feeds& the content to
su!scri!ers for free or a fee. ;(amples of distri!uted content include
news& music& video& and pictures. .u!scri!ers select content in which
the are interested. @henever this content changes& it is downloaded
automaticall $pushed% to the su!scri!erQs computer or mo!ile device.
D.. ".3& which stands for Deall .imple .ndication& is a specification
that content aggregators use to distri!ute content to su!scri!ers. #tom
is another specification sometimes used ! content aggregators to
distri!ute content. .ome current !rowsers include a feature& such as
Internet ;(plorer:s @e!.lices& that ena!les content aggregators to mark
sections of their @e! pages as feeds to which users can su!scri!e.
4;D.*?#E # private individual or famil not usuall associated with an
organi=ation ma maintain a personal @e! site or Aust a single @e!
page. 4eople pu!lish personal @e! pages for a variet of reasons. .ome
are Ao! hunting. *thers simpl want to share life e(periences with the
world.
+33. Chapter ": 1he Internet and @orld @ide @e! Question ;. #+
*utline the guidelines for evaluating a @e! site.
Correct #nswer:
)o not assume that information presented on the @e! is correct or
accurate. #n person& compan& or organi=ation can pu!lish a @e! page
on the Internet. ?o one oversees the content of these @e! pages. 1he
guidelines for assessing the value of a @e! site or @e! page !efore
reling on its content are:
#ffiliation: # reputa!le institution should support the @e! site
without !ias in the information.
#udience: 1he @e! site should !e written at an appropriate level.
#uthorit: 1he @e! site should list the author and the appropriate
credentials.
Content: 1he @e! site should !e well organi=ed and the links should
work.
Currenc: 1he information on the @e! page should !e current.
)esign: 1he pages at the @e! site should download Iuickl and !e
visuall pleasing and eas to navigate.
*!Aectivit: 1he @e! site should contain little advertising and !e free
from preconceptions.
+31. Chapter ": 1he Internet and @orld @ide @e! Question ;. #,
;(plain what a chat room is and what IM is.
Correct #nswer:
Chat Dooms
# chat is a realHtime tped conversation that takes place on a
computer. Deal time means that ou and the people with whom ou are
conversing are online at the same time. # chat room is a location on an
Internet server that permits users to chat with each other. #none in
the chat room can participate in the conversation& which usuall is
specific to a particular topic.
#s ou tpe on our ke!oard& a line of characters and sm!ols is
displaed on the computer screen. *thers connected to the same chat
room server also see what ou have tped. .ome chat rooms support voice
chats and video chats& in which people hear or see each other as the
chat.
1o start a chat session& ou connect to a chat server through a program
called a chat client. 1oda:s !rowsers usuall include a chat client.
If ours does not& ou can download a chat client from the @e!. .ome
@e! sites allow users to conduct chats without a chat client.
*nce ou have installed a chat client& ou can create or Aoin a
conversation on the chat server to which ou are connected. 1he chat
room should indicate the discussion topic. 1he person who creates a
chat room acts as the operator and has responsi!ilit for monitoring
the conversation and disconnecting anone who !ecomes disruptive.
*perator status can !e shared or transferred to someone else.
Instant messaging $IM% is a realHtime Internet communications service
that notifies ou when one or more people are online and then allows
ou to e(change messages or files or Aoin a private chat room with
them. .ome IM services support voice and video conversations. Man IM
services also can alert ou to information such as calendar
appointments& stock Iuotes& weather& or sports scores. 1he also allow
ou to send pictures or other documents to a recipient. Lor IM to work&
!oth parties must !e online at the same time. #lso& the receiver of a
message must !e willing to accept message.
1o use IM& ou ma have to install instant messenger software on the
computer or device ou plan to use. .ome operating sstems& such as
@indows 8ista& include an instant messenger. 4opular IM software
includes #IM $#*E Instant Messenger%& >oogle 1alk& M.pace IM& @indows
Eive Messenger& and CahooU Messenger.
Lew IM programs follow IM standards. 1o ensure successful
communications& all individuals on the contact list need to use the
same or a compati!le instant messenger.
+3". Chapter ": 1he Internet and @orld @ide @e! Question ;. #-
)iscuss L14& including all relevant terms in our e(planation.
Correct #nswer:
L14 $Lile 1ransfer 4rotocol% is an Internet standard that permits file
uploading and downloading $transferring% with other computers on the
Internet. 5ploading is the opposite of downloadingK that is& uploading
is the process of transferring documents& graphics& and other o!Aects
from our computer to a server on the Internet. @e! page authors& for
e(ample& often use L14 to upload their @e! pages to a @e! server.
Man operating sstems include L14 capa!ilities. If ours does not& ou
can download L14 programs from the @e!& usuall for a small fee.
#n L14 server is a computer that allows users to upload and7or download
files using L14. #n L14 site is a collection of files including te(t&
graphics& audio clips& video clips& and program files that reside on an
L14 server. Man L14 sites have anonmous L14& where! anone can
transfer some& if not all& availa!le files. .ome L14 sites restrict
file transfers to those who have authori=ed accounts $user names and
passwords% on the L14 server.
Earge files on L14 sites often are compressed to reduce storage space
and download time. 6efore ou can use a compressed $=ipped% file& ou
must uncompress $un=ip% it.
+3'. Chapter ': #pplication .oftware Question MC #1
____ software consists of programs designed to make users more
productive and7or assist them with personal tasks.
*a. #pplication
!. 5tilit
c. *perating
d. .stem
+3+. Chapter ': #pplication .oftware Question MC #"
nar001-1.jpg
1he ____ shown in the accompaning figure is a small sm!ol displaed
on the screen that moves as a user moves the mouse.
a. menu
!. !utton
c. icon
*d. pointer
+3,. Chapter ': #pplication .oftware Question MC #'
nar001-1.jpg
In the @indows operating sstem& as shown in the accompaning figure&
the ____ is an onHscreen work area that has a graphical user interface.
a. frame
*!. desktop
c. workspace
d. dialog !o(
+3-. Chapter ': #pplication .oftware Question MC #+
nar001-1.jpg
#s shown in the accompaning figure& a$n% ____ is a small image
displaed on the screen that represents a program& a document& or some
other o!Aect.
a. menu
!. !utton
c. pointer
*d. icon
+3/. Chapter ': #pplication .oftware Question MC #,
# file is ____.
a. an onHscreen work area that has a graphical user interface
*!. a named collection of stored data& instructions& or
information
c. an instruction that causes a program to perform a specific
action
d. a hori=ontal space that contains a window:s title
+30. Chapter ': #pplication .oftware Question MC #-
@hen ou click 4aint in the #ccessories list& @indows loads the 4aint
program instructions from the computer:s hard disk into ____.
a. storage
*!. memor
c. dialog
d. command space
+32. Chapter ': #pplication .oftware Question MC #/
#$n% ____ contains a list of commands from which a user makes
selections.
a. dialog !o(
!. icon
c. window
*d. menu
+13. Chapter ': #pplication .oftware Question MC #0
# ____ is an instruction that causes a program to perform a specific
action.
a. dialog !o(
!. window
*c. command
d. title !ar
+11. Chapter ': #pplication .oftware Question MC #2
#$n% ____ is a rectangular area of the screen that displas data and
information.
a. frame
!. !o(
c. workspace
*d. window
+1". Chapter ': #pplication .oftware Question MC #13
1he top of a window has a$n% ____& which is a hori=ontal space that
contains the window:s name.
a. view !ar
*!. title !ar
c. frame name
d. dialog !o(
+1'. Chapter ': #pplication .oftware Question MC #11
1he ____ of the document window usuall displas a document:s file
name.
a. command !o(
!. shortcut menu
*c. title !ar
d. su!menu
+1+. Chapter ': #pplication .oftware Question MC #1"
#$n% ____ is a window that provides information& presents availa!le
options& or reIuests a response.
a. menu !ar
!. management frame
c. stle manager
*d. dialog !o(
+1,. Chapter ': #pplication .oftware Question MC #1'
____ software assists people in !ecoming more effective and efficient
while performing their dail !usiness activities.
a. Commercial
!. Marketing
*c. 6usiness
d. #dvocac
+1-. Chapter ': #pplication .oftware Question MC #1+
____ software allows users to create and manipulate documents
containing mostl te(t and sometimes graphics.
a. )esktop pu!lishing
!. Conte(tual
c. Image processing
*d. @ord processing
+1/. Chapter ': #pplication .oftware Question MC #1,
____ is a collection of electronic drawings& photos& and other images
that can !e inserted into documents.
*a. Clip art
!. >raphics checkers
c. >lossaries
d. Image repositories
+10. Chapter ': #pplication .oftware Question MC #1-
@ord processing software includes a$n% ____& which reviews the spelling
of individual words& sections of a document& or the entire document.
a. ta!le of contents
*!. spelling checker
c. glossar
d. dictionar
+12. Chapter ': #pplication .oftware Question MC #1/
nar002-1.jpg
# font ____& such as !old& italic& and underline in the accompaning
figure& adds emphasis to a font.
*a. stle
!. point
c. face
d. weight
+"3. Chapter ': #pplication .oftware Question MC #10
nar002-1.jpg
#$n% ____& such as Cam!ria and Cali!ri in the accompaning figure& is a
name assigned to a specific design of characters.
a. point
*!. font
c. te(t set
d. iconograph
+"1. Chapter ': #pplication .oftware Question MC #12
nar002-1.jpg
____ si=e& such as 1"Hpoint and "0Hpoint in the accompaning figure&
indicates the si=e of characters in a particular font.
a. >raph
!. 1e(tual
*c. Lont
d. )ata
+"". Chapter ': #pplication .oftware Question MC #"3
# single point is a!out ____ of an inch in height.
a. 172
!. 1710
c. 17'-
*d. 17/"
+"'. Chapter ': #pplication .oftware Question MC #"1
____ software is software that allows users to organi=e data in rows
and columns and perform calculations on the data.
a. )ata!ase
!. 4IM
*c. .preadsheet
d. 4)#
+"+. Chapter ': #pplication .oftware Question MC #""
@hen using spreadsheet software& the rows and columns collectivel are
called a$n% ____.
a. work!ook
!. workspace
c. workload
*d. worksheet
+",. Chapter ': #pplication .oftware Question MC #"'
@hen computer users ____ a document& the computer transfers the
document from memor to a storage medium.
*a. save
!. edit
c. format
d. print
+"-. Chapter ': #pplication .oftware Question MC #"+
@hen computer users ____ a document& the computer sends a cop of the
document to a medium such as paper.
a. create
*!. print
c. format
d. edit
+"/. Chapter ': #pplication .oftware Question MC #",
#$n% ____ is the intersection of a column and row in a worksheet.
a. link
*!. cell
c. ne(us
d. grid
+"0. Chapter ': #pplication .oftware Question MC #"-
Man worksheet cells contain a num!er that can !e used in a
calculation& called a$n% ____.
a. function
!. inde(
c. formula
*d. value
+"2. Chapter ': #pplication .oftware Question MC #"/
#$n% ____ performs calculations on the data in a worksheet and displas
the resulting value in a cell.
a. inde(
*!. formula
c. function
d. ratio
+'3. Chapter ': #pplication .oftware Question MC #"0
nar003-1.jpg
@hen using spreadsheet software like that in the accompaning figure&
each worksheet can have more than ____ cells.
a. 1&/33
!. 1/&333
c. 1/ million
*d. 1/ !illion
+'1. Chapter ': #pplication .oftware Question MC #"2
nar003-1.jpg
Most spreadsheet software like that shown in the accompaning figure
includes ____ analsis tools& where users can change certain values in
a spreadsheet to reveal the effects of those changes.
a. concatenation
!. functional
*c. whatHif
d. application
+'". Chapter ': #pplication .oftware Question MC #'3
1he te(t& or ____& entered in a cell identifies the worksheet data and
helps organi=e the worksheet.
a. filename
!. ke te(t
c. cell te(t
*d. la!el
+''. Chapter ': #pplication .oftware Question MC #'1
#$n% ____ is a collection of data organi=ed in a manner that allows
access& retrieval& and use of that data.
a. spreadsheet
!. formula
*c. data!ase
d. functional set
+'+. Chapter ': #pplication .oftware Question MC #'"
____ software allows users to create& access& and manage a data!ase.
a. 1e(t management
*!. )ata!ase
c. Conte(t management
d. 6asis
+',. Chapter ': #pplication .oftware Question MC #''
#$n% ____ is a reIuest for specific data from a data!ase.
*a. Iuer
!. formula
c. resample
d. function
+'-. Chapter ': #pplication .oftware Question MC #'+
____ software allows users to create visual aids for presentations to
communicate ideas& messages& and other information to a group.
!. Image editing
*c. 4resentation
d. Communications
+'/. Chapter ': #pplication .oftware Question MC #',
1o help organi=e a presentation& ou can view ____ versions of all the
slides similarl to how ',mm slides look on a photographer:s light
ta!le.
a. iconic
*!. thum!nail
c. resampled
d. edited
+'0. Chapter ': #pplication .oftware Question MC #'-
____ software ena!les users to enter tped te(t& handwritten comments&
drawings& or sketches anwhere on a page and then save the page as part
of a note!ook.
a. .ketching
!. ?ote!ook
*c. ?ote taking
d. 4)#
+'2. Chapter ': #pplication .oftware Question MC #'/
#$n% ____ is application software that includes an appointment
calendar& address !ook& notepad& and other features to help users
organi=e personal information.
*a. 4IM
!. 4I1
c. 4I?
d. 4IC
++3. Chapter ': #pplication .oftware Question MC #'0
# software ____ is a collection of individual programs sold as a single
package.
a. cluster
*!. suite
c. =ip
d. archive
++1. Chapter ': #pplication .oftware Question MC #'2
Most mo!ile devices include& among other features& ____ functionalit.
a. )14
*!. 4IM
c. C#)
d. @61
++". Chapter ': #pplication .oftware Question MC #+3
1wo popular ____ are Microsoft *ffice and #pple i@ork.
a. personal information managers
*!. software suites
c. clip art7image galleries
d. application service providers
++'. Chapter ': #pplication .oftware Question MC #+1
____ software allows a user to plan& schedule& track& and anal=e the
events& resources& and costs of a proAect.
a. 6usiness
!. )ocument management
c. #ccounting
*d. 4roAect management
+++. Chapter ': #pplication .oftware Question MC #+"
____ ena!les users to write and print checks& track checking account
activit& and update and reconcile !alances on demand.
a. Eegal software
!. Deference software
c. ;ntertainment software
*d. #ccounting software
++,. Chapter ': #pplication .oftware Question MC #+'
____ software helps companies record and report their financial
transactions.
a. 1a( preparation
!. 6usiness
c. Mone management
*d. #ccounting
++-. Chapter ': #pplication .oftware Question MC #++
____ software provides a means for sharing& distri!uting& and searching
through documents ! converting them into a format that can !e viewed
! an user.
a. 1a( preparation
!. 6usiness
*c. )ocument management
d. #ccounting
++/. Chapter ': #pplication .oftware Question MC #+,
@hich of the following is an e(ample of paint7image editing software
for the professionalJ
a. #do!e In)esign
!. #utodesk #utoC#)
*c. #do!e Illustrator
d. #do!e #udition
++0. Chapter ': #pplication .oftware Question MC #+-
@hich of the following is an e(ample of desktop pu!lishing software for
the professionalJ
*a. #do!e In)esign
!. #utodesk #utoC#)
c. #do!e Illustrator
d. #do!e #udition
++2. Chapter ': #pplication .oftware Question MC #+/
@hich of the following is an e(ample of photo editing software for the
professionalJ
a. #do!e In)esign
!. #utodesk #utoC#)
*d. #do!e 4hotoshop
+,3. Chapter ': #pplication .oftware Question MC #+0
@hich of the following is an e(ample of computerHaided design softwareJ
a. #do!e In)esign
*!. #utodesk #utoC#)
d. #do!e #udition
+,1. Chapter ': #pplication .oftware Question MC #+2
@hich of the following is an e(ample of multimedia authoring softwareJ
a. #do!e In)esign
!. #utodesk #utoC#)
*c. #do!e )irector
d. #do!e #udition
+,". Chapter ': #pplication .oftware Question MC #,3
@hich of the following is an e(ample of @e! page authoring softwareJ
a. #do!e In)esign
*!. #do!e )reamweaver
d. #gili( >oCourse
+,'. Chapter ': #pplication .oftware Question MC #,1
@hich of the following is an e(ample of video and audio editing
software for the professionalJ
a. #do!e In)esign
!. #utodesk #utoC#)
*d. #do!e #udition
+,+. Chapter ': #pplication .oftware Question MC #,"
1hreeHdimensional ____ programs allow designers to rotate designs of 'H
) o!Aects to view them from an angle.
*a. C#)
!. )14
c. C#M
d. )1M
+,,. Chapter ': #pplication .oftware Question MC #,'
____ software is software that ena!les professional designers to create
sophisticated documents that contain te(t& graphics& and man colors.
a. C#)
*!. )14
c. C61
d. @61
+,-. Chapter ': #pplication .oftware Question MC #,+
____ software is a sophisticated tpe of application software that
assists a professional user in creating engineering& architectural& and
scientific designs.
a. )14
*!. C#)
c. C61
d. @61
+,/. Chapter ': #pplication .oftware Question MC #,,
____ is ideal for the production of highHIualit color documents such
as te(t!ooks& corporate newsletters& marketing literature& product
catalogs& and annual reports.
*a. 4rofessional )14 software
!. @ord processing software
c. 4rofessional C#) software
d. @e! page authoring software
+,0. Chapter ': #pplication .oftware Question MC #,-
____ is the process of arranging te(t and graphics in a document on a
pageH!Hpage !asis.
a. 4age turning
!. 4age processing
*c. 4age laout
d. 4age outline
+,2. Chapter ': #pplication .oftware Question MC #,/
)14 software includes a color ____& which is a standard set of colors
used ! designers and printers to ensure that colors will print e(actl
as specified.
a. glossar
!. reference
*c. li!rar
d. inde(ed set
+-3. Chapter ': #pplication .oftware Question MC #,0
____ software is software that allows users to draw pictures& shapes&
and other graphical images with various onHscreen tools such as a pen&
!rush& eedropper& and paint !ucket.
a. 4hoto editing
!. C61
c. )14
*d. 4aint
+-1. Chapter ': #pplication .oftware Question MC #,2
____ software provides the capa!ilities of paint software and also
includes the a!ilit to enhance and modif e(isting images and
pictures.
!. Illustration
*c. Image editing
d. 4hoto management
+-". Chapter ': #pplication .oftware Question MC #-3
____ software allows users to modif a segment of a video& called a
clip.
*a. 8ideo editing
!. Image editing
c. Clip management
d. Illustration
+-'. Chapter ': #pplication .oftware Question MC #-1
____ software lets users modif audio clips and produce studioHIualit
sound tracks.
a. .ound pu!lishing
*!. #udio editing
c. 1racking
d. .ound management
+-+. Chapter ': #pplication .oftware Question MC #-"
#udio editing software usuall includes ____& which are designed to
enhance audio Iualit.
a. clips
*!. filters
c. matrices
d. su!woofers
+-,. Chapter ': #pplication .oftware Question MC #-'
)esigners and graphic artists can print finished pu!lications on a
color printer& take them to a professional printer& or post them on the
@e! in a format that can !e viewed ! those without ____ software.
a. 8.4
*!. )14
c. I.4
d. C#)
+--. Chapter ': #pplication .oftware Question MC #-+
Multimedia ____ software allows users to com!ine te(t& graphics& audio&
video& and animation into an interactive application.
a. management
*!. authoring
c. pu!lishing
d. editing
+-/. Chapter ': #pplication .oftware Question MC #-,
@e! page ____ software helps users of all skill levels create @e! pages
that include graphical images& video& audio& animation& and other
special effects.
a. management
*!. authoring
c. pu!lishing
d. editing
+-0. Chapter ': #pplication .oftware Question MC #--
____ software is a simplified accounting program that helps home users
and small office7home office users !alance their check!ooks& pa !ills&
track personal income and e(penses& set up !udgets& manage home
inventor& track investments& and evaluate financial plans.
a. #ccounting
!. 1a( management
*c. 4ersonal finance
d. Linancial editing
+-2. Chapter ': #pplication .oftware Question MC #-/
____ offers access to account !alances& provides !ill paing services&
and allows downloading of copies of monthl transactions and statements
from the @e! directl to a user:s computer.
*a. *nline !anking
!. Linancial editing software
c. 1a( management software
d. #ccounting software
+/3. Chapter ': #pplication .oftware Question MC #-0
____ software assists in the preparation of legal documents and
provides legal information to individuals& families& and small
!usinesses.
*a. Eegal
!. 1a(
c. )ocument management
d. Linancial
+/1. Chapter ': #pplication .oftware Question MC #-2
____ software guides individuals& families& or small !usinesses through
the process of filing federal ta(es.
a. Liling
!. #ccounting
*c. 1a( preparation
d. Linancial management
+/". Chapter ': #pplication .oftware Question MC #/3
____ software allows users to draw pictures& shapes& and other
graphical images with various onHscreen tools.
*a. 4aint
!. )esign
c. 4i(el manipulation
d. Color li!rar
+/'. Chapter ': #pplication .oftware Question MC #/1
____ software provides the capa!ilities of adAusting or enhancing image
colors& adding special effects such as shadows and glows& and the like.
a. Color li!rar
!. Multimedia authoring
*c. Image editing
d. 4rofessional desktop pu!lishing
+/+. Chapter ': #pplication .oftware Question MC #/"
Bomeowners or potential homeowners can use ____ software to assist with
the design& remodeling& or improvement of a home& deck& or landscape.
*a. Bome design7landscaping
!. #rchitectural
c. C#M
d. C#)
+/,. Chapter ': #pplication .oftware Question MC #/'
____ software provides valua!le and thorough information for all
individuals.
a. Multimedia
*!. Deference
c. ;ncclopedic
d. >lossar
+/-. Chapter ': #pplication .oftware Question MC #/+
____ software teaches a particular skill.
a. )esign
!. .preadsheet
c. C#)
*d. ;ducational
+//. Chapter ': #pplication .oftware Question MC #/,
____ software for personal computers includes interactive games&
videos& and other programs designed to support a ho!! or provide
amusement and enAoment.
a. 6log
!. )esign
*c. ;ntertainment
d. Multimedia
+/0. Chapter ': #pplication .oftware Question MC #/-
# !log author needs ____ to create7maintain a !log.
a. an antiHspam program
*!. !logware
c. a file manager
d. a personal firewall
+/2. Chapter ': #pplication .oftware Question MC #//
Most online Belp also has links to @e! sites that offer ____ Belp&
which provides updates and more comprehensive resources to respond to
technical issues a!out software.
a. dnamic
*!. @e!H!ased
c. distance learning
d. eHlearning
+03. Chapter ': #pplication .oftware Question MC #/0
____ training is a tpe of C61 $computerH!ased training% that uses
Internet technolog and consists of application software on the @e!.
a. )namic
!. ;Hlearning
c. )istance
*d. @e!H!ased
+01. Chapter ': #pplication .oftware Question MC #/2
____ is the deliver of education via some electronic method such as
the Internet& networks& or optical discs.
a. )istance learning
!. )namic Belp
c. @e!H!ased learning
*d. ;Hlearning
+0". Chapter ': #pplication .oftware Question MC #03
____ is the deliver of education at one location while the learning
takes place at other locations.
a. ;(tended training $;1%
!. Larawa schooling $L.%
c. Demote teaching $D1%
*d. )istance learning $)E%
+0'. Chapter ': #pplication .oftware Question M1L #1
1o use application software& a computer must !e running sstem
software& specificall& a$n% operating sstem.
*a. 1rue
!. Lalse
+0+. Chapter ': #pplication .oftware Question M1L #"
@hile a computer is running& the operating sstem remains in memor.
*a. 1rue
!. Lalse
+0,. Chapter ': #pplication .oftware Question M1L #'
)uring the process of creating& editing& and formatting a document& the
computer holds it on a storage medium.
a. 1rue
*!. Lalse
+0-. Chapter ': #pplication .oftware Question M1L #+
@hen ou save a document& the computer transfers the document from a
storage medium to memor.
a. 1rue
*!. Lalse
+0/. Chapter ': #pplication .oftware Question M1L #,
Mo!ile devices like 4)#s and smart phones do not include 4IM
functionalit.
a. 1rue
*!. Lalse
+00. Chapter ': #pplication .oftware Question M1L #-
In addition to 4IM software& a huge variet of !usiness and other
software is availa!le for phones.
*a. 1rue
!. Lalse
+02. Chapter ': #pplication .oftware Question M1L #/
;ach functional unit within a$n% enterprise has speciali=ed software
reIuirements.
*a. 1rue
!. Lalse
+23. Chapter ': #pplication .oftware Question M1L #0
Image editing software also is called illustration software.
a. 1rue
*!. Lalse
+21. Chapter ': #pplication .oftware Question M1L #2
8ideo editing software rarel includes audio editing capa!ilities.
a. 1rue
*!. Lalse
+2". Chapter ': #pplication .oftware Question M1L #13
*nce created& multimedia presentations often take the form of
interactive computerH!ased presentations or @e!H!ased presentations
designed to facilitate learning& demonstrate product functionalit& and
elicit directHuser participation.
*a. 1rue
!. Lalse
+2'. Chapter ': #pplication .oftware Question MD #1
____ programs usuall have fewer capa!ilities than retail programs.
a. .hareware
!. 4u!licHdomain
c. Lreeware
d. Custom
+2+. Chapter ': #pplication .oftware Question MD #"
# ____ is a window that provides information& presents availa!le
options& or reIuests a response.
a. title !ar
!. frame manager
c. menu !ar
d. dialog !o(
+2,. Chapter ': #pplication .oftware Question MD #'
;(amples of editing tasks are ____.
a. changing fonts
!. deleting te(t
c. inserting te(t
d. underlining te(t
+2-. Chapter ': #pplication .oftware Question MD #+
____ is an e(ample of a font stle.
a. Belvetica
!. 6old
c. #rial
d. Italic
+2/. Chapter ': #pplication .oftware Question MD #,
Common formatting tasks include ____.
a. changing the font
!. inserting te(t
c. changing font si=e
d. deleting te(t
+20. Chapter ': #pplication .oftware Question MD #-
____ chart is a popular chart tpe.
a. )ata
!. Column
c. Eine
d. 4ie
+22. Chapter ': #pplication .oftware Question MD #/
4resentation software incorporates some of the features found in word
processing software& such as ____.
a. presenting @e! pages as thum!nail images
!. formatting
c. checking spelling
d. recogni=ing voice input
,33. Chapter ': #pplication .oftware Question MD #0
#udio editing software lets users ____.
a. modif audio clips
!. add audio to video clips
c. produce studioHIualit soundtracks
d. use filters that are designed to enhance audio Iualit
,31. Chapter ': #pplication .oftware Question MD #2
#pplication software& such as ____& often includes @e! page authoring
features.
a. 1ur!o1a(
!. ;(cel
c. @ord
d. Microsoft Mone
,3". Chapter ': #pplication .oftware Question MD #13
In addition to clip art& man clip art7image galleries provide ____.
a. fonts
!. video clips
c. sounds
d. audio clips
,3'. Chapter ': #pplication .oftware Question 1L #1
1he four categories of software are mutuall e(clusiveK that is&
software listed in one categor ma not !e used in other categories.
a. 1rue
*!. Lalse
,3+. Chapter ': #pplication .oftware Question 1L #"
*pen source software is coprighted software that is distri!uted at no
cost for a trial period.
a. 1rue
*!. Lalse
,3,. Chapter ': #pplication .oftware Question 1L #'
)evelopers of freeware rel on the honor sstem& trusting users to send
pament if software use e(tends !eond the stated trial period.
a. 1rue
*!. Lalse
,3-. Chapter ': #pplication .oftware Question 1L #+
nar001-1.jpg
@hen the .tart !utton shown in the accompaning figure is clicked& the
.tart menu is displaed on the desktop.
*a. 1rue
!. Lalse
,3/. Chapter ': #pplication .oftware Question 1L #,
1o start a program& users can click the program name on a menu or in a
list.
*a. 1rue
!. Lalse
,30. Chapter ': #pplication .oftware Question 1L #-
# dialog !o( is a hori=ontal space that contains the window:s name.
a. 1rue
*!. Lalse
,32. Chapter ': #pplication .oftware Question 1L #/
@hen colors are used for characters in a word processing document& the
will print as !lack or gra unless users have a color printer.
*a. 1rue
!. Lalse
,13. Chapter ': #pplication .oftware Question 1L #0
# feature& called wordwrap& allows users to tpe words in a paragraph
continuall without pressing the ;?1;D ke at the end of each line.
*a. 1rue
!. Lalse
,11. Chapter ': #pplication .oftware Question 1L #2
# maAor advantage of using word processing software is that users
easil can change what the have written.
*a. 1rue
!. Lalse
,1". Chapter ': #pplication .oftware Question 1L #13
@ord processing software usuall includes pu!licHdomain images.
*a. 1rue
!. Lalse
,1'. Chapter ': #pplication .oftware Question 1L #11
1he search feature& in com!ination with the replace feature& allows
users of word processing software to su!stitute e(isting characters or
words with new ones.
*a. 1rue
!. Lalse
,1+. Chapter ': #pplication .oftware Question 1L #1"
1he spelling checker included with word processing software compares
words in a document with an electronic dictionar that is part of the
operating sstem.
a. 1rue
*!. Lalse
,1,. Chapter ': #pplication .oftware Question 1L #1'
# serif font does not have the short decorative lines at the upper and
lower ends of the characters.
a. 1rue
*!. Lalse
,1-. Chapter ': #pplication .oftware Question 1L #1+
# sans serif font has short decorative lines at the upper and lower
ends of the characters.
a. 1rue
*!. Lalse
,1/. Chapter ': #pplication .oftware Question 1L #1,
*ne of the !enefits of word processing software is the a!ilit to print
the same document man times& with each cop looking Aust like the
first.
*a. 1rue
!. Lalse
,10. Chapter ': #pplication .oftware Question 1L #1-
.preadsheet software is a rarel used tpe of application software.
a. 1rue
*!. Lalse
,12. Chapter ': #pplication .oftware Question 1L #1/
6ecause of the logical approach that spreadsheet software has for
organi=ing data& man people use this software to organi=e and present
nonfinancial data& as well as financial data.
*a. 1rue
!. Lalse
,"3. Chapter ': #pplication .oftware Question 1L #10
nar003-1.jpg
#s shown in the accompaning figure& all of a worksheet:s columns and
rows are displaed on the screen at one time.
a. 1rue
*!. Lalse
,"1. Chapter ': #pplication .oftware Question 1L #12
In a worksheet& one or more letters identif each row.
a. 1rue
*!. Lalse
,"". Chapter ': #pplication .oftware Question 1L #"3
In a worksheet& the intersection of column 6 and row - is referred to
as cell -6.
a. 1rue
*!. Lalse
,"'. Chapter ': #pplication .oftware Question 1L #"1
# line chart displas !ars of various lengths to show the relationship
of data.
a. 1rue
*!. Lalse
,"+. Chapter ': #pplication .oftware Question 1L #""
*ne of the more powerful features of spreadsheet software is its
capa!ilit of recalculating the rest of the worksheet when data in a
worksheet changes.
*a. 1rue
!. Lalse
,",. Chapter ': #pplication .oftware Question 1L #"'
@ith a computeri=ed data!ase& the computer stores the data in an
electronic format on a storage medium such as a hard disk.
*a. 1rue
!. Lalse
,"-. Chapter ': #pplication .oftware Question 1L #"+
In a data!ase& each column& called a field& contains a specific
categor of data within a record.
*a. 1rue
!. Lalse
,"/. Chapter ': #pplication .oftware Question 1L #",
4resentation software provides a variet of laouts for each individual
slide.
*a. 1rue
!. Lalse
,"0. Chapter ': #pplication .oftware Question 1L #"-
4resentation software allows users to appl special effects to the
transition !etween each slide.
*a. 1rue
!. Lalse
,"2. Chapter ': #pplication .oftware Question 1L #"/
?ote taking software can store notes in handwritten form.
*a. 1rue
!. Lalse
,'3. Chapter ': #pplication .oftware Question 1L #"0
.mart phones and 4)#s do not include 4IM functionalit.
a. 1rue
*!. Lalse
,'1. Chapter ': #pplication .oftware Question 1L #"2
@ith a 4IM& users can take information previousl tracked in a weekl
or dail calendar and organi=e and store it on their computer.
*a. 1rue
!. Lalse
,'". Chapter ': #pplication .oftware Question 1L #'3
6uing a collection of programs in a software suite usuall costs
significantl more than purchasing them individuall.
a. 1rue
*!. Lalse
,''. Chapter ': #pplication .oftware Question 1L #'1
1he cost of accounting software for a small !usiness can !e several
hundred thousand dollars.
a. 1rue
*!. Lalse
,'+. Chapter ': #pplication .oftware Question 1L #'"
Man !usinesses use document management software to share and
distri!ute compan !rochures& literature& and other documents
electronicall.
*a. 1rue
!. Lalse
,',. Chapter ': #pplication .oftware Question 1L #''
1hreeHdimensional C61 programs allow designers to rotate designs of 'H)
o!Aects to view them from an angle.
a. 1rue
*!. Lalse
,'-. Chapter ': #pplication .oftware Question 1L #'+
#lthough most word processing programs have none of the capa!ilities of
)14 software& professional designers and graphic artists use word
processing software !ecause it supports page laout.
a. 1rue
*!. Lalse
,'/. Chapter ': #pplication .oftware Question 1L #',
Lew @e! page authoring programs allow users to organi=e& manage& or
maintain @e! sites.
a. 1rue
*!. Lalse
,'0. Chapter ': #pplication .oftware Question 1L #'-
#pplication software& such as @ord and ;(cel& seldom includes @e! page
authoring features.
a. 1rue
*!. Lalse
,'2. Chapter ': #pplication .oftware Question 1L #'/
Most of the programs for home& personal& and educational use are
relativel e(pensive& often priced more than one thousand dollars.
a. 1rue
*!. Lalse
,+3. Chapter ': #pplication .oftware Question 1L #'0
# large amount of application software is designed specificall for
home& personal& and educational use.
*a. 1rue
!. Lalse
,+1. Chapter ': #pplication .oftware Question 1L #'2
Most personal finance software offers a variet of online services&
which reIuire access to the Internet.
*a. 1rue
!. Lalse
,+". Chapter ': #pplication .oftware Question 1L #+3
Most personal finance software includes financial planning features&
such as anal=ing home and personal loans& preparing income ta(es& and
managing retirement savings.
*a. 1rue
!. Lalse
,+'. Chapter ': #pplication .oftware Question 1L #+1
5sing ta( preparation software& ta(paers can file their state and
federal ta( returns online& in a process called eHfiling.
*a. 1rue
!. Lalse
,++. Chapter ': #pplication .oftware Question 1L #+"
4ersonal )14 software provides onl a few graphical images.
a. 1rue
*!. Lalse
,+,. Chapter ': #pplication .oftware Question 1L #+'
4ersonal )14 programs tpicall guide users through the development of
a document ! asking a series of Iuestions& offering numerous
predefined laouts& and providing standard te(t that can !e added to
documents.
*a. 1rue
!. Lalse
,+-. Chapter ': #pplication .oftware Question 1L #++
Lew personal )14 programs include paint7image editing software or photo
editing software.
a. 1rue
*!. Lalse
,+/. Chapter ': #pplication .oftware Question 1L #+,
.ome operating sstems include video and audio editing software.
*a. 1rue
!. Lalse
,+0. Chapter ': #pplication .oftware Question 1L #+-
Bome design7landscaping software includes hundreds of predrawn plans
that users can customi=e to meet their needs.
*a. 1rue
!. Lalse
,+2. Chapter ': #pplication .oftware Question 1L #+/
;ducational software e(ists for ver few su!Aects.
a. 1rue
*!. Lalse
,,3. Chapter ': #pplication .oftware Question 1L #+0
;ducational software seldom includes games or content to make the
learning e(perience more fun.
a. 1rue
*!. Lalse
,,1. Chapter ': #pplication .oftware Question 1L #+2
@e! application hosts rarel store usersQ data and information on their
servers.
a. 1rue
*!. Lalse
,,". Chapter ': #pplication .oftware Question 1L #,3
5sers often interact with @e! applications directl at the @e! site
through their @e! !rowser.
*a. 1rue
!. Lalse
,,'. Chapter ': #pplication .oftware Question C* #1
____________________ software is used to facilitate communications&
assist with graphics and multimedia proAects& and support home&
personal& and educational tasks.
Correct #nswer$s%:
a. #pplication
,,+. Chapter ': #pplication .oftware Question C* #"
____________________ software is massHproduced& coprighted retail
software that meets the needs of a variet of users& not Aust a single
user or compan.
Correct #nswer$s%:
a. 4ackaged
,,,. Chapter ': #pplication .oftware Question C* #'
____________________ software performs functions specific to a !usiness
or industr.
Correct #nswer$s%:
a. Custom
,,-. Chapter ': #pplication .oftware Question C* #+
____________________ software is provided for use& modification& and
redistri!ution and usuall can !e downloaded from the @e! at no cost.
Correct #nswer$s%:
a. *pen source
,,/. Chapter ': #pplication .oftware Question C* #,
____________________ is coprighted software that is distri!uted at no
cost for a trial period.
Correct #nswer$s%:
a. .hareware
,,0. Chapter ': #pplication .oftware Question C* #-
____________________ is coprighted software provided at no cost to a
user ! an individual or a compan.
Correct #nswer$s%:
a. Lreeware
,,2. Chapter ': #pplication .oftware Question C* #/
____________________ software is free software& !ut it has !een donated
for pu!lic use and has no copright restrictions.
Correct #nswer$s%:
a. 4u!licHdomain
,-3. Chapter ': #pplication .oftware Question C* #0
____________________ software serves as the interface !etween the user&
the application software& and the computer:s hardware.
Correct #nswer$s%:
a. .stem
,-1. Chapter ': #pplication .oftware Question C* #2
;ach time a user starts a computer& the operating sstem is
____________________ $copied% from the computer:s hard disk into
memor.
Correct #nswer$s%:
a. loaded
,-". Chapter ': #pplication .oftware Question C* #13
#$n% ____________________ is a graphical element that a user activates
to cause a specific action to take place.
Correct #nswer$s%:
a. !utton
,-'. Chapter ': #pplication .oftware Question C* #11
____________________ software includes programs such as word
processing& spreadsheet& data!ase& presentation graphics& personal
information manager software& personal mo!ile device !usiness software&
software suites& accounting& and proAect management.
Correct #nswer$s%:
a. 6usiness
,-+. Chapter ': #pplication .oftware Question C* #1"
# feature of word processing software called ____________________
allows users to tpe words in a paragraph continuall without pressing
the ;?1;D ke at the end of each line.
Correct #nswer$s%:
a. wordwrap
,-,. Chapter ': #pplication .oftware Question C* #1'
____________________ is the process of moving different portions of a
document on the screen into view.
Correct #nswer$s%:
a. .crolling
,--. Chapter ': #pplication .oftware Question C* #1+
#$n% ____________________ is a seIuence of kestrokes and instructions
that a user records and saves.
Correct #nswer$s%:
a. macro
,-/. Chapter ': #pplication .oftware Question C* #1,
____________________ tags automaticall appear on the screen when a
certain action is performed.
Correct #nswer$s%:
a. .mart
,-0. Chapter ': #pplication .oftware Question C* #1-
#$n% ____________________ is a document that contains the formatting
necessar for a specific document tpe.
Correct #nswer$s%:
a. template
,-2. Chapter ': #pplication .oftware Question C* #1/
@hen computer users ____________________ a document& the enter te(t or
num!ers& insert graphical images& and perform other tasks using an
input device.
Correct #nswer$s%:
a. create
,/3. Chapter ': #pplication .oftware Question C* #10
1o ____________________ a document means to make changes to its
e(isting content.
Correct #nswer$s%:
a. edit
,/1. Chapter ': #pplication .oftware Question C* #12
1o cut involves removing a portion of a document and storing it in a
temporar storage location& sometimes called a$n% ____________________.
Correct #nswer$s%:
a. clip!oard
,/". Chapter ': #pplication .oftware Question C* #"3
@hen computer users ____________________ a document& the change its
appearance.
Correct #nswer$s%:
a. format
,/'. Chapter ': #pplication .oftware Question C* #"1
#$n% ____________________ is a predefined formula that performs common
calculations such as adding the values in a group of cells.
Correct #nswer$s%:
a. function
,/+. Chapter ': #pplication .oftware Question C* #""
5sing the ____________________ V.5M$613:61+% adds the contents of cells
613 through 61+ in a worksheet.
Correct #nswer$s%:
a. function
,/,. Chapter ': #pplication .oftware Question C* #"'
nar00!-1.jpg
1he accompaning figure illustrates a spreadsheet feature called
____________________& which depicts data in graphical form.
Correct #nswer$s%:
a. charting
,/-. Chapter ': #pplication .oftware Question C* #"+
nar00!-1.jpg
#$n% ____________________ chart& such as that in the accompaning
figure& shows a trend during a period of time& as indicated ! a rising
or falling line.
Correct #nswer$s%:
a. line
,//. Chapter ': #pplication .oftware Question C* #",
nar00!-1.jpg
figure& displas !ars of various lengths to show the relationship of
data.
Correct #nswer$s%:
a. column
,/0. Chapter ': #pplication .oftware Question C* #"-
nar00!-1.jpg
figure& has a round shape cut into slices and shows the relationship of
parts to a whole.
Correct #nswer$s%:
a. pie
,/2. Chapter ': #pplication .oftware Question C* #"/
In a data!ase& each row& called a$n% ____________________& contains
data a!out a given person& product& o!Aect& or event.
Correct #nswer$s%:
a. record
,03. Chapter ': #pplication .oftware Question C* #"0
5sing ____________________ software& ou can add& change& delete& sort&
and retrieve data.
Correct #nswer$s%:
a. data!ase
,01. Chapter ': #pplication .oftware Question C* #"2
5sers with an artistic a!ilit can create their own graphics using
paint7image editing software and then ____________________ $!ring in%
the graphics into a presentation software slide.
Correct #nswer$s%:
a. import
,0". Chapter ': #pplication .oftware Question C* #'3
.oftware ____________________ offer two maAor advantages: lower cost
and ease of use.
Correct #nswer$s%:
a. suites
,0'. Chapter ': #pplication .oftware Question C* #'1
#udio editing software usuall includes ____________________& which are
designed to enhance audio Iualit.
Correct #nswer$s%:
a. filters
,0+. Chapter ': #pplication .oftware Question C* #'"
____________________ software provides standard contracts and documents
associated with !uing& selling& and renting propertK estate planningK
marriage and divorceK and preparing a will or living trust.
Correct #nswer$s%:
a. Eegal
,0,. Chapter ': #pplication .oftware Question C* #''
4ersonal ____________________ software is software that helps home and
small !usiness users create newsletters& !rochures& advertisements&
postcards& greeting cards& letterhead& !usiness cards& !anners&
calendars& logos& and @e! pages.
Correct #nswer$s%:
a. )14
!. desktop pu!lishing
c. )14 $desktop pu!lishing%
d. desktop pu!lishing $)14%
,0-. Chapter ': #pplication .oftware Question C* #'+
4ersonal ____________________ software is software that includes
various simplified tools& tailored to meet the needs of the home and
small !usiness users& to draw pictures& shapes& and other images.
Correct #nswer$s%:
a. paint7image editing
,0/. Chapter ': #pplication .oftware Question C* #',
#pplication software often includes an image ____________________&
which is a collection of clip art and photographs.
Correct #nswer$s%:
a. galler
,00. Chapter ': #pplication .oftware Question C* #'-
4opular ____________________ software includes encclopedias&
dictionaries& and health7medical guides.
Correct #nswer$s%:
a. reference
,02. Chapter ': #pplication .oftware Question C* #'/
#n eHmail program ena!les the transmission of messages and files via
a$n% ____________________ such as the Internet.
Correct #nswer$s%:
a. network
,23. Chapter ': #pplication .oftware Question C* #'0
____________________ software ena!les realHtime e(change of messages or
files with another online user.
Correct #nswer$s%:
a. IM
!. Instant messaging
,21. Chapter ': #pplication .oftware Question C* #'2
____________________ is the deliver of education via some electronic
method.
Correct #nswer$s%:
a. ;Hlearning
!. ;lectronic learning
,2". Chapter ': #pplication .oftware Question C* #+3
____________________ tpicall consists of selfHdirected& selfHpaced
instruction on a topic.
Correct #nswer$s%:
a. C61
!. ComputerH!ased training
c. C61 $ComputerH!ased training%
d. ComputerH!ased training $C61%
e. @61
f. @e!H!ased training
g. @61 $@e!H!ased training%
h. @e!H!ased training $@61%
,2'. Chapter ': #pplication .oftware Question M# #1H"3
definition.#llows users to access and view @e! pages on the
Internet#vaila!le free at portals on the @e! and included with paid
Internet access serviceIntegrated in most mo!ile devicesMeeps track of
changes made to @e! sites ! checking D.. feeds5sed to create timeH
stamped articles in a diar or Aournal format;na!les meeting !etween
geographicall separated people who use a network such as the Internet
to transmit video7audio*nline area where users have written
discussions1he electronic eIuivalent of a user manual1he deliver of
education at one location while the learning takes place at other
locations1he deliver of education via some electronic method such as
the Internet& networks& or C)s7)8)sMind of software that determines
where users are spending their moneMind of software that creates and
anal=es the user:s ta( forms to search for potential errors and
deduction opportunitiesMind of software that provides the capa!ilities
of paint software and the a!ilit to modif e(isting graphics.oftware
often included with the purchase of a digital camera# method of
uploading and downloading files with other computers on the
Internet1pe of programs !uilt into some eHmail programs and @e!
!rowsersIntegrated into some operating sstemsDeIuires chat client
software.ome of this kind of software is considered sstem software
!ecause it works with hardware and transmission media@hen using this
kind of product& students activel !ecome involved in the learning
process@e! !rowser eHmail te(t messaging aggregator !logware video
conferencing message !oard online Belp )E eHlearning personal finance
ta( preparation image editing photo editing L14 newsreader instant
messaging chat room communications @61
NaO 1. #llows users to access and view @e! pages on the
Internet
N!O ". #vaila!le free at portals on the @e! and included with
paid Internet access service
NcO '. Integrated in most mo!ile devices
NdO +. Meeps track of changes made to @e! sites ! checking
D.. feeds
NeO ,. 5sed to create timeHstamped articles in a diar or
Aournal format
NfO -. ;na!les meeting !etween geographicall separated people
who use a network such as the Internet to transmit video7audio
NgO /. *nline area where users have written discussions
NhO 0. 1he electronic eIuivalent of a user manual
NiO 2. 1he deliver of education at one location while the
learning takes place at other locations
NAO 13. 1he deliver of education via some electronic method
such as the Internet& networks& or C)s7)8)s
NkO 11. Mind of software that determines where users are
spending their mone
NlO 1". Mind of software that creates and anal=es the user:s
ta( forms to search for potential errors and deduction opportunities
NmO 1'. Mind of software that provides the capa!ilities of
paint software and the a!ilit to modif e(isting graphics
NnO 1+. .oftware often included with the purchase of a digital
camera
NoO 1,. # method of uploading and downloading files with other
computers on the Internet
NpO 1-. 1pe of programs !uilt into some eHmail programs and
@e! !rowsers
NIO 1/. Integrated into some operating sstems
NrO 10. DeIuires chat client software
NsO 12. .ome of this kind of software is considered sstem
software !ecause it works with hardware and transmission media
NtO "3. @hen using this kind of product& students activel
!ecome involved in the learning process
a. @e! !rowser
!. eHmail
c. te(t messaging
d. aggregator
e. !logware
f. video conferencing
g. message !oard
h. online Belp
i. )E
A. eHlearning
k. personal finance
l. ta( preparation
m. image editing
n. photo editing
o. L14
p. newsreader
I. instant messaging
r. chat room
s. communications
t. @61
,2+. Chapter ': #pplication .oftware Question ;. #1
)efine the following five categories of software: packaged& custom& @e!
application& open source& and shareware.
Correct #nswer:
T 4ackaged software is massHproduced& coprighted retail software that
meets the needs of a wide variet of users& not Aust a single user or
compan. 4ackaged software is availa!le in retail stores or on the @e!.
T Custom software performs functions specific to a !usiness or
industr. .ometimes a compan cannot find packaged software that meets
its uniIue reIuirements. In this case& the compan ma use programmers
to develop tailorHmade custom software& which usuall costs more than
packaged software.
T # @e! application is a @e! site that allows users to access and
interact with software from an computer or device that is connected to
the Internet. Man @e! sites provide free access to their programsK
some charge a fee. ;(amples of @e! applications include eHmail& word
processing& ta( preparation& and game programs.
T *pen source software is software provided for use& modification& and
redistri!ution. 1his software has no restrictions from the copright
holder regarding modification of the software:s internal instructions
and redistri!ution of the software. *pen source software usuall can !e
downloaded from the Internet& often at no cost.
T .hareware is coprighted software that is distri!uted at no cost for
a trial period. 1o use a shareware program !eond that period& ou send
pament to the program developer. .hareware developers trust users to
send pament if software use e(tends !eond the stated trial period. In
some cases& a scaledHdown version of the software is distri!uted free&
and pament entitles the user to the full functional product.
,2,. Chapter ': #pplication .oftware Question ;. #"
)iscuss what it means to develop a wordHprocessing document. Include
e(planations of editing and formatting in our answer.
Correct #nswer:
@ith application software& such as word processing& users create& edit&
format& save& and print documents. )uring the process of developing a
document& users likel will switch !ack and forth among all of these
activities.
@hen ou create a document& ou enter te(t or num!ers& insert images&
and perform other tasks using an input device such as a ke!oard&
mouse& or digital pen. If ou are using Microsoft *ffice @ord to design
a fler& for e(ample& ou are creating a document.
1o edit a document means to make changes to its e(isting content.
Common editing tasks include inserting& deleting& cutting& coping& and
pasting. Inserting te(t involves adding te(t to a document. )eleting
te(t means that ou are removing te(t or other content. Cutting is the
process of removing a portion of the document and storing it in a
temporar storage location& sometimes called a clip!oard. # clip!oard
also contains items that ou cop $duplicate% in a document. 4asting is
the process of transferring an item from a clip!oard to a specific
location in a document.
@hen users format a document& the change its appearance. Lormatting is
important !ecause the overall look of a document significantl can
affect its a!ilit to communicate clearl. ;(amples of formatting tasks
are changing the font& font si=e& or font stle of te(t.
# font is a name assigned to a specific design of characters. 1wo !asic
tpes of fonts are serif and sans serif. # serif font has short
decorative lines at the upper and lower ends of the characters. .ans
means without. 1hus& a sans serif font does not have the short
decorative lines at the upper and lower ends of the characters. Cam!ria
is an e(ample of a serif font. Cali!ri is an e(ample of a sans serif
font.
Lont si=e indicates the si=e of the characters in a particular font.
Lont si=e is gauged ! a measurement sstem called points. # single
point is a!out 17/" of an inch in height.
,2-. Chapter ': #pplication .oftware Question ;. #'
nar003-1.jpg
)escri!e how spreadsheets like the one in the accompaning figure are
organi=ed.
Correct #nswer:
# spreadsheet file is similar to a note!ook that can contain more than
1&333 related individual worksheets. )ata is organi=ed verticall in
columns and hori=ontall in rows on each worksheet. ;ach worksheet
usuall can have more than 1-&333 columns and 1 million rows. *ne or
more letters identif each column& and a num!er identifies each row.
*nl a small fraction of the columns and rows are displaed on the
screen at one time. .crolling through the worksheet displas different
parts of it on the screen.
# cell is the intersection of a column and row. ;ach worksheet has more
than 1/ !illion cells in which ou can enter data. 1he spreadsheet
software identifies cells ! the column and row in which the are
located. Lor e(ample& the intersection of column 6 and row - is
referred to as cell 6-.
Cells ma contain three tpes of data: la!els& values& and formulas.
1he te(t& or la!el& entered in a cell identifies the worksheet data and
helps organi=e the worksheet. 5sing descriptive la!els& such as >ross
Margin and 1otal ;(penses& helps make a worksheet more meaningful.
,2/. Chapter ': #pplication .oftware Question ;. #+
Eist five different ;(cel functions and their arguments7purpose.
Correct #nswer:
Linancial
L8 $rate& num!er of periods& pament% Calculates the future value of an
investment
?48 $rate& range% Calculates the net present value of an investment
4M1 $rate& num!er of periods& present value% Calculates the periodic
pament for an annuit
48 $rate& num!er of periods& pament% Calculates the present value of
an investment
D#1; $num!er of periods& pament& present value% Calculates the
periodic interest rate of an annuit
)ate and 1ime
)#1; Deturns the current date
?*@ Deturns the current date and time
1IM; Deturns the current time
Mathematical
#6. $num!er% Deturns the a!solute value of a num!er
I?1 $num!er% Dounds a num!er down to the nearest integer
E? $num!er% Calculates the natural logarithm of a num!er
E*> $num!er& !ase% Calculates the logarithm of a num!er to a specified
!ase
D*5?) $num!er& num!er of digits% Dounds a num!er to a specified num!er
of digits
.QD1 $num!er% Calculates the sIuare root of a num!er
.5M $range% Calculates the total of a range of num!ers
.tatistical
#8;D#>; $range% Calculates the average value of a range of num!ers
C*5?1 $range% Counts how man cells in the range have numeric entries
M#< $range% Deturns the ma(imum value in a range
MI? $range% Deturns the minimum value in a range
.1);8 $range% Calculates the standard deviation of a range of num!ers
Eogical
IL $logical test& value if true& value if false% 4erforms a test and
returns one value if the result of the test is true and another value
if the result is false
,20. Chapter ': #pplication .oftware Question ;. #,
)iscuss what note taking software is and how it is used.
Correct #nswer:
?ote taking software is application software that ena!les users to
enter tped te(t& handwritten comments& drawings& or sketches anwhere
on a page and then save the page as part of a note!ook. 1he software
can convert handwritten comments to tped te(t or store the notes in
handwritten form. 5sers also can include audio recordings as part of
their notes. 5sers find note taking software convenient during
meetings& class lectures& conferences& in li!raries& and other settings
that previousl reIuired a pencil and ta!let of paper for recording
thoughts and discussions.
,22. Chapter ': #pplication .oftware Question ;. #-
;(plain what personal finance software is& and how it differs from
accounting software.
Correct #nswer:
4ersonal finance software is a simplified accounting program that helps
home users and small office7home office users !alance their check!ooks&
pa !ills& track personal income and e(penses& set up !udgets& manage
home inventor& track investments& and evaluate financial plans.
4ersonal finance software helps determine where& and for what purpose&
ou are spending mone so ou can manage our finances. Deports can
summari=e transactions ! categor $such as dining%& ! paee $such as
the electric compan%& or ! time $such as the last two months%.
Linancial planning features include anal=ing home and personal loans&
preparing income ta(es& and managing retirement savings. Most of these
personal finance programs also offer a variet of online services&
which reIuire access to the Internet. Lor e(ample& users can track
investments online& compare insurance rates from leading insurance
companies& and !ank online. *nline !anking offers access to account
!alances& provides !ill paing services& and allows ou to download
monthl transactions and statements from the @e! directl to our
computer.
-33. Chapter ': #pplication .oftware Question C# #1
Case 3-1
Cour friends know that ou understand a lot a!out computers& !oth the
technical details of how the operate as well as information a!out
software. Eatel& with all of the concerns a!out copright
infringement& friends have started to ask ou a!out categories of
application software and what each kind permits.
Christine is looking for desktop pu!lishing software that is availa!le
for no cost. .he is not concerned if the application is a scaledHdown
version of the full functional product. @hat categor of software will
ou recommend as a good match for herJ
a. @e!H!ased !. packaged
c. custom d. shareware
Correct #nswer:
d.
-31. Chapter ': #pplication .oftware Question C# #"
Case 3-1
Cour friends know that ou understand a lot a!out computers& !oth the
technical details of how the operate as well as information a!out
software. Eatel& with all of the concerns a!out copright
infringement& friends have started to ask ou a!out categories of
application software and what each kind permits.
)eDo!! is looking for a spreadsheet program that is availa!le at no
cost& !ut that also puts no restrictions on his use of it. If he wants
to share it with a friend& or make copies of it and distri!ute it& he
wants to !e a!le to do so. @hat kind of software do ou recommend he
should !e looking atJ
a. pu!licHdomain !. freeware
c. custom d. shareware
Correct #nswer:
a.
-3". Chapter ': #pplication .oftware Question C# #'
Case 3-2
It looks like ou are not done et making recommendations to our
friends a!out software.
6altha=ar is looking for accounting software for his new small
!usiness. @hich of the following could ou suggest for himJ
a. I6M *rgani=er !. .ure1rak 4roAect Manager
c. 4alm )esktop d. Intuit Quick6ooks
Correct #nswer:
d.
-3'. Chapter ': #pplication .oftware Question C# #+
Case 3-2
It looks like ou are not done et making recommendations to our
friends a!out software.
Maren is looking for note taking software for her new 1a!let 4C. @hich
of the following can she useJ
a. .age M#. ,33 !. #propos Interaction Management
.uite
c. Corel >rafigo d. 4)L Converter 4aper4ort
Correct #nswer:
c.
-3+. Chapter +: 1he Components of the .stem 5nit Question MC #1
*n ____& the electronic components and most storage devices are part of
the sstem unit and other devices& such as the ke!oard& mouse& and
monitor& normall occup space outside the sstem unit.
*a. desktop personal computers
!. note!ook computers
c. mo!ile devices
d. all of the a!ove
-3,. Chapter +: 1he Components of the .stem 5nit Question MC #"
1he case of the sstem unit& sometimes called the ____& is made of
metal or plastic and protects the internal electronic components from
damage.
a. form factor
*!. chassis
c. mother!oard
d. chip
-3-. Chapter +: 1he Components of the .stem 5nit Question MC #'
1he ____ unit is a case that contains electronic components of the
computer used to process data.
*a. sstem
!. master
c. control
d. !ase
-3/. Chapter +: 1he Components of the .stem 5nit Question MC #+
1he ____ !oard is the main circuit !oard of the sstem unit.
a. control
*!. sstem
c. master
d. inde(
-30. Chapter +: 1he Components of the .stem 5nit Question MC #,
# computer ____ is a small piece of semiHconducting material& usuall
silicon& on which integrated circuits are etched.
a. plug
!. port
*c. chip
d. roster
-32. Chapter +: 1he Components of the .stem 5nit Question MC #-
#$n% ____ circuit& which is etched on a computer chip& contains man
microscopic pathwas capa!le of carring electrical current.
a. inde(ed
!. sstemati=ed
c. cali!rated
*d. integrated
-13. Chapter +: 1he Components of the .stem 5nit Question MC #/
#$n% ____& which is contained on an integrated circuit& can act as an
electronic switch that opens or closes the circuit for electrical
charges.
*a. transistor
!. switcher
c. capacitor
d. resistor
-11. Chapter +: 1he Components of the .stem 5nit Question MC #0
.ome computer and chip manufacturers use the term ____ to refer to a
personal computer processor chip.
*a. microprocessor
!. parallel processor
c. coprocessor
d. perpendicular processor
-1". Chapter +: 1he Components of the .stem 5nit Question MC #2
1he ____ interprets and carries out the !asic instructions that operate
a computer.
a. control unit
!. !inar device
*c. C45
d. compressor
-1'. Chapter +: 1he Components of the .stem 5nit Question MC #13
#$n% ____ processor is a chip with two or more separate processor
cores.
a. parallel
!. compressed
*c. multiHcore
d. !inar
-1+. Chapter +: 1he Components of the .stem 5nit Question MC #11
1he ____ unit is the component of the processor that directs and
coordinates most of the operations in the computer.
*a. control
!. concatenation
c. compression
d. micro
-1,. Chapter +: 1he Components of the .stem 5nit Question MC #1"
1he ____ is the component of the processor that performs arithmetic&
comparison& and other operations.
a. machine unit
!. control unit
*c. #E5
d. C45
-1-. Chapter +: 1he Components of the .stem 5nit Question MC #1'
nar001-1.jpg
In the machine ccle steps illustrated in the accompaning figure& ____
is the process of o!taining a program instruction or data item from
memor.
*a. fetching
!. decoding
c. e(ecuting
d. storing
-1/. Chapter +: 1he Components of the .stem 5nit Question MC #1+
nar001-1.jpg
In the machine ccle steps illustrated in the accompaning figure& the
term ____ refers to the process of translating instructions into
signals the computer can e(ecute.
a. fetching
*!. decoding
c. e(ecuting
d. storing
-10. Chapter +: 1he Components of the .stem 5nit Question MC #1,
nar001-1.jpg
In the machine ccle steps illustrated in the accompaning figure& ____
is the process of carring out commands.
a. fetching
!. decoding
*c. e(ecuting
d. storing
-12. Chapter +: 1he Components of the .stem 5nit Question MC #1-
1ogether& the four !asic operations or a processor $fetching& decoding&
e(ecuting& and storing% comprise a$n% ____ ccle.
a. !aseline
*!. machine
c. registration
d. pipeline
-"3. Chapter +: 1he Components of the .stem 5nit Question MC #1/
@ith ____& the processor !egins fetching a second instruction !efore it
completes the machine ccle for the first instruction.
a. clocking
!. multiHcore processing
*c. pipelining
d. recatching
-"1. Chapter +: 1he Components of the .stem 5nit Question MC #10
1he pace of the sstem clock& called the ____ speed& is measured ! the
num!er of ticks per second.
a. temporal
!. sstem
c. processor
*d. clock
-"". Chapter +: 1he Components of the .stem 5nit Question MC #12
# processor contains small highHspeed storage locations& called ____&
that temporaril hold data and instructions.
a. indices
!. switchers
c. capacitors
*d. registers
-"'. Chapter +: 1he Components of the .stem 5nit Question MC #"3
1he processor relies on a small Iuart= crstal circuit called the ____
clock to control the timing of all computer operations.
*a. sstem
!. master
c. unit
d. control
-"+. Chapter +: 1he Components of the .stem 5nit Question MC #"1
;ach tick of the sstem clock eIuates to a ____.
a. clock shot
!. clock spring
c. clock rhthm
*d. clock ccle
-",. Chapter +: 1he Components of the .stem 5nit Question MC #""
*ne gigahert= $>B=% eIuals one ____ ticks of the sstem clock per
second.
a. thousand
!. million
*c. !illion
d. trillion
-"-. Chapter +: 1he Components of the .stem 5nit Question MC #"'
1he faster the clock speed& the more ____ the processor can e(ecute per
second.
a. registers
!. functions
c. arguments
*d. instructions
-"/. Chapter +: 1he Components of the .stem 5nit Question MC #"+
BighHperformance personal computers toda ma use a processor in the
Intel ____ famil.
*a. Core
!. Celeron
c. <eon
d. Itanium
-"0. Chapter +: 1he Components of the .stem 5nit Question MC #",
#M) is the leading manufacturer of ____Hcompati!le processors& which
have an internal design similar to Intel processors& perform the same
functions& can !e as powerful& !ut often are less e(pensive.
a. Macintosh
*!. Intel
c. Celeron
d. <eon
-"2. Chapter +: 1he Components of the .stem 5nit Question MC #"-
# tpe of processor called ____HonHaHchip integrates the functions of a
processor& memor& and a video card on a single chip.
a. computer
*!. sstem
c. Itanium
d. control unit
-'3. Chapter +: 1he Components of the .stem 5nit Question MC #"/
#$n% ____ is a small ceramic or metal component with fins on its
surface that a!sor!s and disperses heat produced ! electrical
components such as a processor.
a. liIuid cooler
!. sstem !rake
c. control unit
*d. heat sink
-'1. Chapter +: 1he Components of the .stem 5nit Question MC #"0
____ technolog uses a continuous flow of fluid$s%& such as water and
glcol& in a process that transfers the heated fluid awa from the
processor.
a. Memor
!. )namic heat transfer
c. Lluid infusion
*d. EiIuid cooling
-'". Chapter +: 1he Components of the .stem 5nit Question MC #"2
____ consists of electronic components that store instructions waiting
to !e e(ecuted ! the processor& data needed ! those instructions& and
the results of processed data $information%.
a. Concepting
!. )namism
c. Concatenation
*d. Memor
-''. Chapter +: 1he Components of the .stem 5nit Question MC #'3
1he role of memor to store !oth data and programs is known as the ____
concept.
*a. stored program
!. random memor
c. D*M
d. store and send
-'+. Chapter +: 1he Components of the .stem 5nit Question MC #'1
____ is the most common tpe of volatile memor.
a. D*M
!. Llash memor
c. CM*.
*d. D#M
-',. Chapter +: 1he Components of the .stem 5nit Question MC #'"
nar002-1.jpg
1he accompaning figure shows a$n% ____ module& which is a small
circuit !oard where D#M chips usuall reside& !eing inserted into the
mother!oard.
a. inde(
*!. memor
c. insertion
d. cooling
-'-. Chapter +: 1he Components of the .stem 5nit Question MC #''
nar002-1.jpg
In the accompaning figure& memor ____ on the mother!oard hold the
memor modules.
*a. slots
!. contacts
c. sleeves
d. pins
-'/. Chapter +: 1he Components of the .stem 5nit Question MC #'+
nar002-1.jpg
@ith a tpe of memor module called a$n% ____& such as that shown in
the accompaning figure& the pins on opposite sides of the circuit
!oard do not connect and thus form two sets of contacts.
a. .IMM
!. DIMM
*c. )IMM
d. CIMM
-'0. Chapter +: 1he Components of the .stem 5nit Question MC #',
.nchronous )D#M $.)D#M% chips ____.
a. transfer data twice for each clock ccle& when compared to
)D#M
*!. are snchroni=ed to the sstem clock
c. do not have to !e reHenergi=ed as often as )D#M chips
d. use pipelining techniIues
-'2. Chapter +: 1he Components of the .stem 5nit Question MC #'-
)ou!le )ata Date .)D#M $))D .)D#M% chips are even faster than .)D#M
chips !ecause the ____.
*a. transfer data twice for each clock ccle
!. are snchroni=ed to the sstem clock
c. do not have to !e reHenergi=ed as often
d. use pipelining techniIues
-+3. Chapter +: 1he Components of the .stem 5nit Question MC #'/
Dam!us )D#M $D)D#M% chips are another tpe of )D#M chips that are much
faster than .)D#M chips !ecause the ____.
a. transfer data twice for each clock ccle
!. are snchroni=ed to the sstem clock
c. do not have to !e reHenergi=ed as often
*d. use pipelining techniIues
-+1. Chapter +: 1he Components of the .stem 5nit Question MC #'0
# ____ has pins on opposite sides of the circuit !oard that connect
together to form one set of contacts.
a. )IMM $dual inline memor module%
*!. .IMM $single inline memor module%
c. DIMM $Dam!us inline memor module%
d. CIMM $Cantus inline memor module%
-+". Chapter +: 1he Components of the .stem 5nit Question MC #'2
# ____ houses D)D#M chips.
a. )IMM $dual inline memor module%
!. .IMM $single inline memor module%
*c. DIMM $Dam!us inline memor module%
d. CIMM $Cantus inline memor module%
-+'. Chapter +: 1he Components of the .stem 5nit Question MC #+3
>enerall& home users using !asic application software such as word
processing should have ____ of D#M.
*a. " >6 or less
!. + >6
c. " >6 to 0 >6
d. 0 >6 and up
-++. Chapter +: 1he Components of the .stem 5nit Question MC #+1
____ is !uilt directl into a processor chip and usuall has a ver
small capacit.
*a. E1 cache
!. E" cache
c. E' cache
d. E+ cache
-+,. Chapter +: 1he Components of the .stem 5nit Question MC #+"
Current processors include advanced transfer cache& a tpe of ____
!uilt directl on a processor chip.
a. E1 cache
*!. E" cache
c. E' cache
d. E+ cache
-+-. Chapter +: 1he Components of the .stem 5nit Question MC #+'
____ is a cache separate from the processor chip on the mother!oard.
a. E1 cache
!. E" cache
*c. E' cache
d. E+ cache
-+/. Chapter +: 1he Components of the .stem 5nit Question MC #++
D*M chips called ____ contain permanentl written data& instructions&
or information that is recorded when the chip is manufactured.
a. E1 cache
!. Llash memor
*c. firmware
d. microcode
-+0. Chapter +: 1he Components of the .stem 5nit Question MC #+,
4rogrammers use ____ instructions to program a 4D*M chip.
*a. microcode
!. E1 cache
c. firmware
d. Llash memor
-+2. Chapter +: 1he Components of the .stem 5nit Question MC #+-
____ is a tpe of nonvolatile memor that can !e erased electronicall
and reprogrammed& similar to ;;4D*M.
*a. Llash memor
!. E1 cache
c. firmware
d. microcode
-,3. Chapter +: 1he Components of the .stem 5nit Question MC #+/
nar003-1.jpg
#s shown in the accompaning figure& a$n% ____ card is a circuit !oard
that enhances functions of a component of the sstem unit and7or
provides connections to peripherals.
a. peripheral
*!. adapter
c. conversion
d. microcode
-,1. Chapter +: 1he Components of the .stem 5nit Question MC #+0
nar003-1.jpg
1oda:s computers support ____& which means the computer automaticall
can configure adapter cards like the one in the accompaning figure and
other peripherals as users install them.
a. concatenation
!. peripherals
c. dais chaining
*d. 4lug and 4la
-,". Chapter +: 1he Components of the .stem 5nit Question MC #+2
#$n% ____& such as a ke!oard or printer& is a device that connects to
the sstem unit and is controlled ! the processor in the computer.
a. graphics unit
!. output sstem
*c. peripheral
d. video card
-,'. Chapter +: 1he Components of the .stem 5nit Question MC #,3
#$n% ____ card converts computer output into a video signal that
travels through a ca!le to the monitor& which displas an image on the
screen.
a. output
*!. video
c. e(press
d. 4C
-,+. Chapter +: 1he Components of the .stem 5nit Question MC #,1
Man computers have a$n% ____ slot& which is a special tpe of
e(pansion slot.
a. Llash
*!. ;(pressCard
c. integrated
d. em!edded
-,,. Chapter +: 1he Components of the .stem 5nit Question MC #,"
;(pressCard modules are the ne(t generation of ____ Cards.
a. Llash
*!. 4C
c. integrated
d. em!edded
-,-. Chapter +: 1he Components of the .stem 5nit Question MC #,'
#$n% ____ module is a remova!le flash memor device a!out oneHhalf the
si=e of a 4C Card that adds memor& communications& and multimedia
capa!ilities to computers.
a. Llash
*!. ;(pressCard
c. integrated
d. em!edded
-,/. Chapter +: 1he Components of the .stem 5nit Question MC #,+
#$n% ____ card is a remova!le device that allows users to transfer data
and information convenientl from mo!ile devices to their desktop
computers.
a. cached
!. 5.6
c. integrated
*d. memor
-,0. Chapter +: 1he Components of the .stem 5nit Question MC #,,
nar004-1.jpg
#$n% ____ flash drive is a flash memor device that plugs in a port
like the one shown in the accompaning figure on a computer or porta!le
device.
a. peripheral
!. fi(ed
c. em!edded
*d. 5.6
-,2. Chapter +: 1he Components of the .stem 5nit Question MC #,-
nar004-1.jpg
#$n% ____ drive like that in the accompaning figure fits into a port
that is itself an interface that can connect up to 1"/ different
peripherals together with a single connector.
a. hu!
*!. 5.6
c. dais
d. smart
--3. Chapter +: 1he Components of the .stem 5nit Question MC #,/
nar004-1.jpg
# 5.6 ____ is a device that plugs in a 5.6 port on the sstem unit like
the one in the accompaning figure and contains multiple 5.6 ports in
which users plug ca!les from 5.6 devices.
*a. hu!
!. router
c. link
d. modem
--1. Chapter +: 1he Components of the .stem 5nit Question MC #,0
#$n% ____ changer is a device that ena!les users to Aoin two connectors
that are !oth female or !oth male.
*a. gender
!. M1L
c. interpolation
d. L1M
--". Chapter +: 1he Components of the .stem 5nit Question MC #,2
BiH.peed 5.6 is also known as ____.
a. 5.6 1.3
*!. 5.6 ".3
c. 5.6 '.3
d. 5.6 '.,
--'. Chapter +: 1he Components of the .stem 5nit Question MC #-3
# ____ port was formerl referred to as an I;;; 1'2+ port.
a. serial
!. 5.6
*c. Lire@ire
d. parallel
--+. Chapter +: 1he Components of the .stem 5nit Question MC #-1
nar00!-1.jpg
# Lire@ire ____ is a device that plugs in a Lire@ire port on the sstem
unit like the one in the accompaning figure and contains multiple
Lire@ire ports in which users plug ca!les from Lire@ire devices.
*a. hu!
!. router
c. link
d. modem
--,. Chapter +: 1he Components of the .stem 5nit Question MC #-"
6luetooth technolog is ____.
a. similar to a 5.6 port in that it can connect multiple tpes of
devices that reIuire faster data transmission speeds
!. a special highHspeed parallel port that allows users to attach
peripherals such as disk drives and printers
c. a special tpe of serial port that connects the sstem unit to
a musical instrument
*d. an alternative to Ir)# that uses radio waves to transmit data
!etween two devices
---. Chapter +: 1he Components of the .stem 5nit Question MC #-'
# special tpe of serial port that connects the sstem unit to a
musical instrument& such as an electronic ke!oard& is called a$n% ____
port.
a. Lire@ire
!. 5.6
*c. MI)I
d. audio
--/. Chapter +: 1he Components of the .stem 5nit Question MC #-+
#$n% ____& which can !e a peripheral or a chip& creates sound from
digital instructions.
a. e(ternal !us
*!. snthesi=er
c. internal !us
d. audiometer
--0. Chapter +: 1he Components of the .stem 5nit Question MC #-,
# .C.I port is ____.
a. similar to a 5.6 port in that it can connect multiple tpes of
devices that reIuire faster data transmission speeds
*!. a special highHspeed parallel port that allows users to
attach peripherals such as disk drives and printers
c. a special tpe of serial port that connects the sstem unit to
a musical instrument
d. an alternative to Ir)# that uses radio waves to transmit data
!etween two devices
--2. Chapter +: 1he Components of the .stem 5nit Question MC #--
Lor a wireless device to transmit signals to a computer via infrared
light waves& !oth the computer and the device must have a$n% ____ port.
*a. Ir)a
!. Lire@ire
c. 5.6
d. either ! or c
-/3. Chapter +: 1he Components of the .stem 5nit Question MC #-/
@ithin the circuitr of a computer& each channel along which !its
transfer& called a$n% ____& allows the various devices !oth inside and
attached to the sstem unit to communicate with each other.
a. charter
!. gender changer
*c. !us
d. word
-/1. Chapter +: 1he Components of the .stem 5nit Question MC #-0
1he si=e of a !us& called the !us ____& determines the num!er of !its
that the computer can transmit at one time.
a. diameter
*!. width
c. circumference
d. interpolation
-/". Chapter +: 1he Components of the .stem 5nit Question MC #-2
____ si=e is the num!er of !its the processor can interpret and e(ecute
at a given time.
a. 6us
!. 6te
c. )ata
*d. @ord
-/'. Chapter +: 1he Components of the .stem 5nit Question MC #/3
1he wider the !us& the ____ the transfer of data.
a. greater the num!er of transfer steps reIuired and the slower
!. greater the num!er of transfer steps reIuired and the faster
c. fewer the num!er of transfer steps reIuired and the slower
*d. fewer the num!er of transfer steps reIuired and the faster
-/+. Chapter +: 1he Components of the .stem 5nit Question MC #/1
1he 4CI !us is ____.
a. the most common and slowest e(pansion !us
!. a !us designed ! Intel to improve the speed with which 'H)
graphics and video transmit
*c. a highHspeed e(pansion !us that connects higher speed devices
d. a !us that eliminates the need to install cards into e(pansion
slots
-/,. Chapter +: 1he Components of the .stem 5nit Question MC #/"
1he #ccelerated >raphics 4ort $#>4% is ____.
a. the most common and slowest e(pansion !us
*!. a !us designed to improve the speed with which 'H) graphics
and video transmit
c. a highHspeed e(pansion !us that connects higher speed devices
d. a !us that eliminates the need to install cards into e(pansion
slots
-/-. Chapter +: 1he Components of the .stem 5nit Question MC #/'
1he 5.6 $universal serial !us% and Lire@ire !us are ____.
a. the most common and slowest e(pansion !uses
!. !uses designed to improve the speed with which 'H) graphics
and video transmit
c. highHspeed e(pansion !uses that connect higher speed devices
*d. !uses that eliminate the need to install cards in e(pansion
slots
-//. Chapter +: 1he Components of the .stem 5nit Question MC #/+
____ are installed in internal !as.
a. C) drives
!. Llopp disk drives
c. Wip drives
*d. Bard disk drives
-/0. Chapter +: 1he Components of the .stem 5nit Question MC #/,
1he ____ !us for a 4C Card is the 4C Card !us.
*a. e(pansion
!. inde(
c. interpolated
d. power
-/2. Chapter +: 1he Components of the .stem 5nit Question MC #/-
#$n% ____ is an opening inside the sstem unit in which additional
eIuipment can !e installed.
a. domain
!. suppl
c. port
*d. !a
-03. Chapter +: 1he Components of the .stem 5nit Question MC #//
1he power ____ is the component of the sstem unit that converts the
wall outlet #C power into the )C power a computer reIuires.
a. surge
*!. suppl
c. spotter
d. changer
-01. Chapter +: 1he Components of the .stem 5nit Question MC #/0
.ome e(ternal peripherals such as an e(ternal modem& speakers& or a
tape drive have an #C ____& which is an e(ternal power suppl.
a. link
!. disk
c. suppressor
*d. adapter
-0". Chapter +: 1he Components of the .stem 5nit Question MC #/2
4reventive maintenance of our computer reIuires a few !asic products&
including ____.
a. lintHfree antistatic wipes and swa!s
!. antistatic wrist!and
c. screen cleaning solution
-0'. Chapter +: 1he Components of the .stem 5nit Question MC #03
1he first step in cleaning a computer is ____.
*a. turn it off& unplug it& and unplug all ca!les from the ports
!. vacuum the fan on the !ack of the computer case
c. wipe the case with an antistatic wipe
d. open the case
-0+. Chapter +: 1he Components of the .stem 5nit Question M1L #1
1he electronic components and circuitr of the sstem unit& such as the
processor and memor& usuall are part of or are connected to a circuit
!oard called the father!oard.
a. 1rue
*!. Lalse
-0,. Chapter +: 1he Components of the .stem 5nit Question M1L #"
>iga is a prefi( that stands for thousand& and hert= is one ccle per
minute.
a. 1rue
*!. Lalse
-0-. Chapter +: 1he Components of the .stem 5nit Question M1L #'
1he speed of the sstem clock is one of the factors that influences a
computer:s performance.
*a. 1rue
!. Lalse
-0/. Chapter +: 1he Components of the .stem 5nit Question M1L #+
Beat sinking uses a continuous flow of fluid to transfer the heated
fluid awa from the processor to a radiatorHtpe grill.
a. 1rue
*!. Lalse
-00. Chapter +: 1he Components of the .stem 5nit Question M1L #,
5!iIuitous processing divides a pro!lem into portions so that multiple
processors work on their assigned portion of the pro!lem at the same
time.
a. 1rue
*!. Lalse
-02. Chapter +: 1he Components of the .stem 5nit Question M1L #-
1he method that uses multiple processors simultaneousl to e(ecute a
single program or task is parallel processing.
*a. 1rue
!. Lalse
-23. Chapter +: 1he Components of the .stem 5nit Question M1L #/
In the !inar sstem& the digit 1 represents the electronic state of
off $a!sence of an electronic charge%.
a. 1rue
*!. Lalse
-21. Chapter +: 1he Components of the .stem 5nit Question M1L #0
Manufacturers state the si=e of memor chips and storage devices in
terms of the num!er of !tes the chip or device has availa!le for
storage.
*a. 1rue
!. Lalse
-2". Chapter +: 1he Components of the .stem 5nit Question M1L #2
5nicode is the most widel used coding scheme to represent data.
a. 1rue
*!. Lalse
-2'. Chapter +: 1he Components of the .stem 5nit Question M1L #13
#$n% port replicator is an e(ternal device that attaches to a mo!ile
computer or device& contains a power connection& and provides
connections to peripherals.
a. 1rue
*!. Lalse
-2+. Chapter +: 1he Components of the .stem 5nit Question MD #1
;ach integrated circuit on a computer chip can contain millions of
____.
a. receivers
!. transistors
c. resistors
d. capacitors
-2,. Chapter +: 1he Components of the .stem 5nit Question MD #"
1he speed of the sstem clock has no effect on ____.
a. printers
!. 5.6 flash drives
c. disk drives
d. processing speed
-2-. Chapter +: 1he Components of the .stem 5nit Question MD #'
Most computers are digital and recogni=e a$n% ____ state.
a. on
!. enhanced
c. off
d. #.II
-2/. Chapter +: 1he Components of the .stem 5nit Question MD #+
Most !usiness users who work with ____ should have !etween " >6 and 0
>6 of D#M.
a. voice recognition software
!. num!erHintensive accounting software
c. programs reIuiring multimedia capa!ilities
d. word processing software
-20. Chapter +: 1he Components of the .stem 5nit Question MD #,
Llash memor chips store data and programs on man ____.
a. porta!le media plaers
!. smart phones
c. digital voice recorders
d. 4)#s
-22. Chapter +: 1he Components of the .stem 5nit Question MD #-
@hich of the following are peripheralsJ
a. C45s
!. ke!oards
c. modems
d. scanners
/33. Chapter +: 1he Components of the .stem 5nit Question MD #/
____ is a tpe of adapter card.
a. 5.6 ".3
!. # disk controller
c. B)18 tuner
d. # video capture card
/31. Chapter +: 1he Components of the .stem 5nit Question MD #0
)epending on the tpe of .C.I& which stands for small computer sstem
interface& users can dais chain a ma(imum of ____ devices together.
a. /
!. 0
c. 1"
d. 1,
/3". Chapter +: 1he Components of the .stem 5nit Question MD #2
In most computers& ____ is the num!er of !its the processor can
interpret and e(ecute at a given time.
a. word si=e
!. !us width
c. processor speed
d. sector si=e
/3'. Chapter +: 1he Components of the .stem 5nit Question MD #13
Most of toda:s processors have a !us clock speed of ____ MB=.
a. +33
!. --/
c. 033
d. 1-33
/3+. Chapter +: 1he Components of the .stem 5nit Question 1L #1
1he case of the sstem unit is made of metal or plastic and protects
the internal electronic components from damage.
*a. 1rue
!. Lalse
/3,. Chapter +: 1he Components of the .stem 5nit Question 1L #"
*n a personal computer& the various functions performed ! the
processor e(tend over man separate chips and often multiple circuit
!oards.
a. 1rue
*!. Lalse
/3-. Chapter +: 1he Components of the .stem 5nit Question 1L #'
1he arithmetic unit interprets each instruction issued ! a program and
then initiates the appropriate action to carr out the instruction.
a. 1rue
*!. Lalse
/3/. Chapter +: 1he Components of the .stem 5nit Question 1L #+
Comparison operations include !asic calculations such as addition&
su!traction& multiplication& and division.
a. 1rue
*!. Lalse
/30. Chapter +: 1he Components of the .stem 5nit Question 1L #,
#rithmetic operations involve comparing one data item with another to
determine whether the first item is greater than& eIual to& or less
than the other item.
a. 1rue
*!. Lalse
/32. Chapter +: 1he Components of the .stem 5nit Question 1L #-
4rocessors that use pipelining are slower !ecause the have to wait for
one instruction to complete the machine ccle !efore fetching the ne(t.
a. 1rue
*!. Lalse
/13. Chapter +: 1he Components of the .stem 5nit Question 1L #/
;ach processor on a multiHcore chip generall runs at a slower clock
speed than a singleHcore processor.
*a. 1rue
!. Lalse
/11. Chapter +: 1he Components of the .stem 5nit Question 1L #0
Motorola is the leading manufacturer of IntelHcompati!le processors&
which have an internal design similar to Intel processors& perform the
same functions& and can !e as powerful& !ut often are less e(pensive.
a. 1rue
*!. Lalse
/1". Chapter +: 1he Components of the .stem 5nit Question 1L #2
Deplacing a mother!oard is a fairl simple process& whereas replacing a
processor is much more complicated.
a. 1rue
*!. Lalse
/1'. Chapter +: 1he Components of the .stem 5nit Question 1L #13
.ome heat sinks are packaged as part of a processor chip.
*a. 1rue
!. Lalse
/1+. Chapter +: 1he Components of the .stem 5nit Question 1L #11
.ome computers use more than one processor chip.
*a. 1rue
!. Lalse
/1,. Chapter +: 1he Components of the .stem 5nit Question 1L #1"
# !te is uninformative !ecause it provides onl enough different
com!inations of 3s and 1s to represent 0 individual characters.
a. 1rue
*!. Lalse
/1-. Chapter +: 1he Components of the .stem 5nit Question 1L #1'
1he com!inations of 3s and 1s that represent characters are defined !
patterns called a coding scheme.
*a. 1rue
!. Lalse
/1/. Chapter +: 1he Components of the .stem 5nit Question 1L #1+
If a memor chip can store 133 M6& it can hold appro(imatel 133&333
!tes.
*a. 1rue
!. Lalse
/10. Chapter +: 1he Components of the .stem 5nit Question 1L #1,
@hen the computer:s power is turned off& volatile memor does not lose
its contents.
a. 1rue
*!. Lalse
/12. Chapter +: 1he Components of the .stem 5nit Question 1L #1-
1he processor interprets and e(ecutes a program:s instructions while
the program is in D#M.
*a. 1rue
!. Lalse
/"3. Chapter +: 1he Components of the .stem 5nit Question 1L #1/
.aving is the process of coping items from a storage device such as a
hard disk to D#M.
a. 1rue
*!. Lalse
/"1. Chapter +: 1he Components of the .stem 5nit Question 1L #10
)namic D#M $)D#M% chips are faster and more relia!le than an version
of .D#M chips.
a. 1rue
*!. Lalse
/"". Chapter +: 1he Components of the .stem 5nit Question 1L #12
1he amount of D#M necessar in a computer is unrelated to the tpe of
software used.
a. 1rue
*!. Lalse
/"'. Chapter +: 1he Components of the .stem 5nit Question 1L #"3
1he more D#M a computer has& the faster the computer will respond.
*a. 1rue
!. Lalse
/"+. Chapter +: 1he Components of the .stem 5nit Question 1L #"1
1wo tpes of cache are memor cache and disk cache.
*a. 1rue
!. Lalse
/",. Chapter +: 1he Components of the .stem 5nit Question 1L #""
E" cache is slightl faster than E1 cache !ut has a much smaller
capacit.
a. 1rue
*!. Lalse
/"-. Chapter +: 1he Components of the .stem 5nit Question 1L #"'
@hen the processor needs an instruction or data& it searches memor in
this order: E1 cache& then E" cache& then E' cache $if it e(ists%& then
D#M 9 with a greater dela in processing for each level it must search.
*a. 1rue
!. Lalse
/"/. Chapter +: 1he Components of the .stem 5nit Question 1L #"+
D*M is nonvolatile.
*a. 1rue
!. Lalse
/"0. Chapter +: 1he Components of the .stem 5nit Question 1L #",
.ome porta!le media plaers store music on flash memor chips.
*a. 1rue
!. Lalse
/"2. Chapter +: 1he Components of the .stem 5nit Question 1L #"-
Most computers use flash memor to hold their startup instructions
!ecause it allows the computer easil to update its contents.
*a. 1rue
!. Lalse
/'3. Chapter +: 1he Components of the .stem 5nit Question 1L #"/
D#M technolog uses !atter power to retain information even when the
power to the computer is off.
a. 1rue
*!. Lalse
/'1. Chapter +: 1he Components of the .stem 5nit Question 1L #"0
Manufacturers and other retailers usuall list a computer:s memor in
terms of its access time.
a. 1rue
*!. Lalse
/'". Chapter +: 1he Components of the .stem 5nit Question 1L #"2
# microsecond is oneHtrillionth of a second.
a. 1rue
*!. Lalse
/''. Chapter +: 1he Components of the .stem 5nit Question 1L #'3
1he access time $speed% of memor has no affect on the overall
performance of a computer.
a. 1rue
*!. Lalse
/'+. Chapter +: 1he Components of the .stem 5nit Question 1L #'1
nar003-1.jpg
.ome mother!oards include all necessar capa!ilities and do not reIuire
adapter cards like the one in the accompaning figure.
*a. 1rue
!. Lalse
/',. Chapter +: 1he Components of the .stem 5nit Question 1L #'"
nar003-1.jpg
In the past& installing an adapter card like the one in the
accompaning figure was not eas and reIuired users to set switches and
other elements on the mother!oard.
*a. 1rue
!. Lalse
/'-. Chapter +: 1he Components of the .stem 5nit Question 1L #''
Baving 4lug and 4la support means ou can plug in a device& turn on
the computer& and then immediatel !egin using the device.
*a. 1rue
!. Lalse
/'/. Chapter +: 1he Components of the .stem 5nit Question 1L #'+
.mart phones use memor cards.
*a. 1rue
!. Lalse
/'0. Chapter +: 1he Components of the .stem 5nit Question 1L #',
Lemale connectors have one or more e(posed pins& like the end of an
electrical cord that is plugged into the wall.
a. 1rue
*!. Lalse
/'2. Chapter +: 1he Components of the .stem 5nit Question 1L #'-
Manufacturers often identif ca!les ! their connector tpes to assist
users with purchasing a ca!le to connect to a peripheral.
*a. 1rue
!. Lalse
/+3. Chapter +: 1he Components of the .stem 5nit Question 1L #'/
5.6 ports on a mo!ile device usuall are the same si=e as those on
personal computers.
a. 1rue
*!. Lalse
/+1. Chapter +: 1he Components of the .stem 5nit Question 1L #'0
5.6 ".3 and 5.6 '.3 are !ackward compati!le& which means the support
older 5.6 devices as well as 5.6 ".3 and 5.6 '.3 devices.
*a. 1rue
!. Lalse
/+". Chapter +: 1he Components of the .stem 5nit Question 1L #'2
BiH.peed 5.6 is a more advanced and faster 5.6& with speeds +3 times
higher than that of its predecessor.
*a. 1rue
!. Lalse
/+'. Chapter +: 1he Components of the .stem 5nit Question 1L #+3
# Lire@ire port allows a user to connect up to 1, devices together.
a. 1rue
*!. Lalse
/++. Chapter +: 1he Components of the .stem 5nit Question 1L #+1
1he latest Lire@ire version& called Lire@ire '"33& is faster than the
original Lire@ire +33.
*a. 1rue
!. Lalse
/+,. Chapter +: 1he Components of the .stem 5nit Question 1L #+"
# sstem unit with a MI)I port has the capa!ilit of recording sounds
that have !een created ! a snthesi=er and then processing the sounds
$the data% to create new sounds.
*a. 1rue
!. Lalse
/+-. Chapter +: 1he Components of the .stem 5nit Question 1L #+'
.everal devices that use Ir)# ports use a highHspeed Ir)# port&
sometimes called a fast infrared port.
*a. 1rue
!. Lalse
/+/. Chapter +: 1he Components of the .stem 5nit Question 1L #++
Ir)# devices do not have to !e aligned with each other.
a. 1rue
*!. Lalse
/+0. Chapter +: 1he Components of the .stem 5nit Question 1L #+,
6uses transfer !its from input devices to memor& from memor to the
processor& from the processor to memor& and from memor to output or
storage devices.
*a. 1rue
!. Lalse
/+2. Chapter +: 1he Components of the .stem 5nit Question 1L #+-
1he data !us transfers information a!out where the data should reside
in memor& and the address !us transfers actual data.
a. 1rue
*!. Lalse
/,3. Chapter +: 1he Components of the .stem 5nit Question 1L #+/
1he larger the num!er of !its handled ! the !us& the slower the
computer transfers data.
a. 1rue
*!. Lalse
/,1. Chapter +: 1he Components of the .stem 5nit Question 1L #+0
Computers with a larger word si=e can process less data in the same
amount of time than computers with a smaller word si=e.
a. 1rue
*!. Lalse
/,". Chapter +: 1he Components of the .stem 5nit Question 1L #+2
# sstem !us allows the processor to communicate with peripherals.
a. 1rue
*!. Lalse
/,'. Chapter +: 1he Components of the .stem 5nit Question 1L #,3
# )C adapter converts the )C power from the wall outlet into the #C
power that the peripheral reIuires.
a. 1rue
*!. Lalse
/,+. Chapter +: 1he Components of the .stem 5nit Question C* #1
Eess e(pensive& !asic 4Cs use a !rand of Intel processor$s% in the
____________________ or 4entium famil.
Correct #nswer$s%:
a. Celeron
/,,. Chapter +: 1he Components of the .stem 5nit Question C* #"
1he ____________________ and Itanium processors are ideal for
workstations and lowHend servers.
Correct #nswer$s%:
a. <eon
/,-. Chapter +: 1he Components of the .stem 5nit Question C* #'
1o help consumers evaluate various processors& Intel and #M) now use
a$n% ____________________ scheme that more accuratel reflects the
processing speed of their chips.
Correct #nswer$s%:
a. num!ering
/,/. Chapter +: 1he Components of the .stem 5nit Question C* #+
Intel:s ____________________ technolog provides the capa!ilit to
track computer hardware and software& diagnose and resolve computer
pro!lems& and secure computers from outside threats.
Correct #nswer$s%:
a. v4ro
/,0. Chapter +: 1he Components of the .stem 5nit Question C* #,
#$n% ____________________ program is written to run much faster than
those in nonthreaded environments.
Correct #nswer$s%:
a. multiHthreaded
/,2. Chapter +: 1he Components of the .stem 5nit Question C* #-
6ecause a heat sink consumes a lot of space& a smaller device called a
heat ____________________ cools processors in note!ook computers.
Correct #nswer$s%:
a. pipe
/-3. Chapter +: 1he Components of the .stem 5nit Question C* #/
# method known as ____________________ processing uses multiple
processors simultaneousl to e(ecute a single program or task.
Correct #nswer$s%:
a. parallel
/-1. Chapter +: 1he Components of the .stem 5nit Question C* #0
____________________ processing is used ! supercomputers for
applications such as weather forecasting.
Correct #nswer$s%:
a. 4arallel
!. Massivel parallel
/-". Chapter +: 1he Components of the .stem 5nit Question C* #2
_______________________________ is the most widel used coding scheme
used to represent data.
Correct #nswer$s%:
a. #merican .tandard Code for Information Interchange
!. #.CII
c. #.CII $#merican .tandard Code for Information Interchange%
d. #merican .tandard Code for Information Interchange $#.CII%
/-'. Chapter +: 1he Components of the .stem 5nit Question C* #13
____________________ is a coding scheme capa!le of representing almost
all of the world:s current written languages& as well as classic and
historical languages.
Correct #nswer$s%:
a. 5nicode
/-+. Chapter +: 1he Components of the .stem 5nit Question C* #11
1he ____________________ sstem is a num!er sstem that has Aust two
uniIue digits& 3 and 1& called !its.
Correct #nswer$s%:
a. !inar
/-,. Chapter +: 1he Components of the .stem 5nit Question C* #1"
#$n% ____________________ digit is the smallest unit of data the
computer can process.
Correct #nswer$s%:
a. !inar
/--. Chapter +: 1he Components of the .stem 5nit Question C* #1'
@hen 0 !its are grouped together as a unit& the form a$n%
____________________.
Correct #nswer$s%:
a. !te
/-/. Chapter +: 1he Components of the .stem 5nit Question C* #1+
;ach !te resides temporaril in a location in memor& called a$n%
____________________.
Correct #nswer$s%:
a. address
/-0. Chapter +: 1he Components of the .stem 5nit Question C* #1,
____________________ memor does not lose its contents when power is
removed from the computer.
Correct #nswer$s%:
a. ?onvolatile
/-2. Chapter +: 1he Components of the .stem 5nit Question C* #1-
____________________ stores the data !eing processed and the resulting
information.
Correct #nswer$s%:
a. Memor
//3. Chapter +: 1he Components of the .stem 5nit Question C* #1/
#$n% ____________________ is the !asic storage unit in memor.
Correct #nswer$s%:
a. !te
//1. Chapter +: 1he Components of the .stem 5nit Question C* #10
#$n% ____________________ is eIual to e(actl 1&3"+ !tes& !ut computer
users often round it down to 1&333 !tes to simplif memor and storage
definitions.
Correct #nswer$s%:
a. kilo!te
!. M6
c. M
//". Chapter +: 1he Components of the .stem 5nit Question C* #12
#$n% ____________________ is eIual to appro(imatel 1 million !tes.
Correct #nswer$s%:
a. mega!te
!. M6
//'. Chapter +: 1he Components of the .stem 5nit Question C* #"3
#$n% ____________________ eIuals appro(imatel 1 !illion !tes.
Correct #nswer$s%:
a. >6
!. giga!te
//+. Chapter +: 1he Components of the .stem 5nit Question C* #"1
____________________ is a )D#M variation that is designed for computers
with multiHcore processors.
Correct #nswer$s%:
a. ))D'
//,. Chapter +: 1he Components of the .stem 5nit Question C* #""
Most of toda:s computers improve processing time with
____________________& which stores freIuentl used instructions and
data.
Correct #nswer$s%:
a. cache
//-. Chapter +: 1he Components of the .stem 5nit Question C* #"'
____________________ cache is a tpe of cache that helps speed the
processes of a computer !ecause it stores freIuentl used instructions
and data.
Correct #nswer$s%:
a. Memor
///. Chapter +: 1he Components of the .stem 5nit Question C* #"+
______________________________ refers to memor chips storing permanent
data and instructions.
Correct #nswer$s%:
a. DeadHonl memor
!. D*M
c. DeadHonl memor $D*M%
d. D*M $DeadHonl memor%
//0. Chapter +: 1he Components of the .stem 5nit Question C* #",
#$n% ______________________________ chip is a !lank D*M chip onto which
a programmer can write permanentl.
Correct #nswer$s%:
a. 4D*M $programma!le readHonl memor%
!. programma!le readHonl memor $4D*M%
c. programma!le readHonl memor
d. 4D*M
//2. Chapter +: 1he Components of the .stem 5nit Question C* #"-
# variation of the 4D*M chip& called a$n%
______________________________ chip& allows a programmer to erase the
microcode with an electrical signal.
Correct #nswer$s%:
a. ;;4D*M
!. electricall erasa!le programma!le readHonl memor
c. ;;4D*M $electricall erasa!le programma!le readHonl memor%
d. electricall erasa!le programma!le readHonl memor $;;4D*M%
/03. Chapter +: 1he Components of the .stem 5nit Question C* #"/
.ome D#M chips& flash memor chips& and other tpes of memor chips use
______________________________ technolog !ecause it provides high
speeds and consumes little power.
Correct #nswer$s%:
a. CM*.
!. complementar metalHo(ide semiconductor
c. CM*. $complementar metalHo(ide semiconductor%
d. complementar metalHo(ide semiconductor $CM*.%
/01. Chapter +: 1he Components of the .stem 5nit Question C* #"0
____________________ time is the amount of time it takes the processor
to read data& instructions& and information from memor.
Correct #nswer$s%:
a. #ccess
/0". Chapter +: 1he Components of the .stem 5nit Question C* #"2
# nanosecond $a!!reviated ns% is one ____________________ of a second.
Correct #nswer$s%:
a. !illionth
/0'. Chapter +: 1he Components of the .stem 5nit Question C* #'3
#$n% ____________________ enhances the audioHgenerating capa!ilities of
a personal computer ! allowing sound to !e input through a microphone
and output through e(ternal speakers or headphones.
Correct #nswer$s%:
a. sound card
/0+. Chapter +: 1he Components of the .stem 5nit Question C* #'1
#$n% ____________________ card converts computer output into a signal
that travels through a ca!le to the monitor& which displas an image on
the screen.
Correct #nswer$s%:
a. video
!. graphics
/0,. Chapter +: 1he Components of the .stem 5nit Question C* #'"
#$n% ____________________ card connects computers through telephone or
ca!le television lines.
Correct #nswer$s%:
a. modem
/0-. Chapter +: 1he Components of the .stem 5nit Question C* #''
#$n% ____________________ card connects other computers and
peripherals.
Correct #nswer$s%:
a. network
/0/. Chapter +: 1he Components of the .stem 5nit Question C* #'+
nar003-1.jpg
#$n% ____________________ slot is a socket on the mother!oard that can
hold an adapter card like the one in the accompaning figure.
Correct #nswer$s%:
a. e(pansion
/00. Chapter +: 1he Components of the .stem 5nit Question C* #',
#$n% ____________________ is the point at which a peripheral attaches
to or communicates with the sstem unit so it can send data or receive
information from the computer.
Correct #nswer$s%:
a. port
/02. Chapter +: 1he Components of the .stem 5nit Question C* #'-
#$n% ____________________ Aoins a ca!le to a port.
Correct #nswer$s%:
a. connector
/23. Chapter +: 1he Components of the .stem 5nit Question C* #'/
Instead of port& the term ____________________ sometimes is used to
identif audio and video ports.
Correct #nswer$s%:
a. Aack
/21. Chapter +: 1he Components of the .stem 5nit Question C* #'0
5.6 '.3 is more than ____________________ times faster than 5.6 ".3.
Correct #nswer$s%:
a. 13
!. ten
/2". Chapter +: 1he Components of the .stem 5nit Question C* #'2
#$n% ____________________ port is similar to a 5.6 port in that it can
connect multiple tpes of devices that reIuire faster data transmission
speeds.
Correct #nswer$s%:
a. Lire@ire
!. I;;; 1'2+
/2'. Chapter +: 1he Components of the .stem 5nit Question C* #+3
#$n% ____________________ port is a tpe of interface that connects a
device to the sstem unit ! transmitting data one !it at a time.
Correct #nswer$s%:
a. serial
/2+. Chapter +: 1he Components of the .stem 5nit Question M# #1H"3
definition.Lrees processors from having to wait for one instruction to
complete the machine ccle !efore fetching the ne(t#n opening inside
the sstem unit in which ou can install additional eIuipment# !us
designed ! Intel to improve the speed with which 'H) graphics and
video transmit1his kind of processor is a chip with two or more
processor cores1pe of !a that allows a user to access openings in the
!a from outside the sstem unit1pe of processing used !
supercomputers1echnolog that uses radio waves to transmit data !etween
two devicesMemor usuall consists of one or more chips on this1he
!asic storage unit in memor.#. is a newer tpe of this kind of
port1pe of memor that can keep its contents when the power is removed
from the computer#llows ou to connect an e(ternal hard disk to a
computer. 1his hard disk is popular !ecause of its fast data
transmission speeds4ort that allows a device to transmit data via
infrared light waves1he data on most of this tpe of chip cannot !e
modified1he flash memor chips that store a computer:s startup
information freIuentl use this kind of technolog.pecial tpe of
serial port that connects the sstem unit to a musical instrument#n
e(tremel fast unit of time1he num!er of !its the processor can
interpret and e(ecute at a given time1pe of port that can transmit
data one !it at a time# highHspeed e(pansion !us that connects higher
speed devicespipelining !a #>4 multiHcore e(ternal parallel 6luetooth
mother!oard !te .C.I nonvolatile e.#1# Ir)# D*M CM*. MI)I nanosecond
word si=e serial port 4CI
NaO 1. Lrees processors from having to wait for one
instruction to complete the machine ccle !efore fetching the ne(t
N!O ". #n opening inside the sstem unit in which ou can
install additional eIuipment
NcO '. # !us designed ! Intel to improve the speed with which
'H) graphics and video transmit
NdO +. 1his kind of processor is a chip with two or more
processor cores
NeO ,. 1pe of !a that allows a user to access openings in
the !a from outside the sstem unit
NfO -. 1pe of processing used ! supercomputers
NgO /. 1echnolog that uses radio waves to transmit data
!etween two devices
NhO 0. Memor usuall consists of one or more chips on this
NiO 2. 1he !asic storage unit in memor
NAO 13. .#. is a newer tpe of this kind of port
NkO 11. 1pe of memor that can keep its contents when the
power is removed from the computer
NlO 1". #llows ou to connect an e(ternal hard disk to a
computer. 1his hard disk is popular !ecause of its fast data
transmission speeds
NmO 1'. 4ort that allows a device to transmit data via
infrared light waves
NnO 1+. 1he data on most of this tpe of chip cannot !e
modified
NoO 1,. 1he flash memor chips that store a computer:s startup
information freIuentl use this kind of technolog
NpO 1-. .pecial tpe of serial port that connects the sstem
unit to a musical instrument
NIO 1/. #n e(tremel fast unit of time
NrO 10. 1he num!er of !its the processor can interpret and
e(ecute at a given time
NsO 12. 1pe of port that can transmit data one !it at a time
NtO "3. # highHspeed e(pansion !us that connects higher speed
devices
a. pipelining
!. !a
c. #>4
d. multiHcore
e. e(ternal
f. parallel
g. 6luetooth
h. mother!oard
i. !te
A. .C.I
k. nonvolatile
l. e.#1#
m. Ir)#
n. D*M
o. CM*.
p. MI)I
I. nanosecond
r. word si=e
s. serial port
t. 4CI
/2,. Chapter +: 1he Components of the .stem 5nit Question ;. #1
;(plain what the mother!oard is& and use the following terms in our
answer: chip& integrated circuit& and transistor
Correct #nswer:
1he mother!oard& sometimes called a sstem !oard& is the main circuit
!oard of the sstem unit. Man electronic components attach to the
mother!oardK others are !uilt into it. Memor chips are installed on
memor cards $modules% that fit in a slot on the mother!oard. #
computer chip is a small piece of semiHconducting material& usuall
silicon& on which integrated circuits are etched. #n integrated circuit
contains man microscopic pathwas capa!le of carring electrical
current. ;ach integrated circuit can contain millions of elements such
as resistors& capacitors& and transistors. # transistor& for e(ample&
can act as an electronic switch that opens or closes the circuit for
electrical charges. 1oda:s computer chips contain millions or !illions
of transistors. Most chips are no !igger than oneHhalfHinch sIuare.
Manufacturers package chips so the chips can !e attached to a circuit
!oard& such as a mother!oard or an adapter card.
/2-. Chapter +: 1he Components of the .stem 5nit Question ;. #"
@hat is the sstem clockJ
Correct #nswer:
1he processor relies on a small Iuart= crstal circuit called the
sstem clock to control the timing of all computer operations. Gust as
our heart !eats at a regular rate to keep our !od functioning& the
sstem clock generates regular electronic pulses& or ticks& that set
the operating pace of components of the sstem unit.
;ach tick eIuates to a clock ccle. In the past& processors used one or
more clock ccles to e(ecute each instruction. 4rocessors toda often
are superscalar& which means the can e(ecute more than one instruction
per clock ccle.
1he pace of the sstem clock& called the clock speed& is measured !
the num!er of ticks per second. Current personal computer processors
have clock speeds in the gigahert= range. >iga is a prefi( that stands
for !illion& and a hert= is one ccle per second. 1hus& one gigahert=
$>B=% eIuals one !illion ticks of the sstem clock per second. #
computer that operates at ' >B= has ' !illion $giga% clock ccles in
one second $hert=%.
1he faster the clock speed& the more instructions the processor can
e(ecute per second. 1he speed of the sstem clock has no effect on
devices such as a printer or disk drive. 1he speed of the sstem clock
is Aust one factor that influences a computer:s performance. *ther
factors include the tpe of processor chip& amount of cache& memor
access time& !us width& and !us clock speed.
/2/. Chapter +: 1he Components of the .stem 5nit Question ;. #'
)iscuss a comparison of personal computer processors. )istinguish
!etween Intel and IntelHcompati!le processors.
Correct #nswer:
1he leading processor chip manufacturers for personal computers are
Intel and #M). 1hese manufacturers often identif their processor chips
! a model name or model num!er. BighHperformance computers toda ma
use a processor in the Intel Core famil. Eess e(pensive& !asic
personal computers ma use a !rand of Intel processor in the 4entium or
Celeron famil. 1he <eon and Itanium families of processors are ideal
for workstations and lowHend servers.
#M) is the leading manufacturer of IntelHcompati!le processors& which
have an internal design similar to Intel processors& perform the same
functions& and can !e as powerful& !ut often are less e(pensive.
In the past& chip manufacturers listed a processor:s clock speed in
marketing literature and advertisements. Clock speed& however& is onl
one factor that impacts processing speed in toda:s computers. 1o help
consumers evaluate various processors& manufacturers such as Intel and
#M) now use a num!ering scheme that more accuratel reflects the
processing speed of their chips.
/20. Chapter +: 1he Components of the .stem 5nit Question ;. #+
)iscuss parallel processing and e(plain what massivel parallel
processing is as well.
Correct #nswer:
4arallel processing is a method that uses multiple processors
simultaneousl to e(ecute a single program or task. 4arallel processing
divides a single pro!lem into portions so that multiple processors work
on their assigned portion of the pro!lem at the same time. 4arallel
processing reIuires special software that recogni=es how to divide the
pro!lem and then !ring the results !ack together again.
.ome personal computers implement parallel processing with dualHcore
processors or multiHcore processors. *thers have two or more separate
processor chips& respectivel called dual processor or multiprocessor
computers.
Massivel parallel processing is large scale parallel processing that
involves hundreds or thousands of processors. .upercomputers use
massivel parallel processing for applications such as artificial
intelligence and weather forecasting.
/22. Chapter +: 1he Components of the .stem 5nit Question ;. #,
@hat are the three tpes of D#MJ )escri!e each tpe in detail.
Correct #nswer:
T )namic D#M $)D#M pronounced );;Hram% chips must !e reHenergi=ed
constantl or the lose their contents. Man variations of )D#M chips
e(ist& most of which are faster than the !asic )D#M. Man variations of
)D#M chips e(ist& most of which are faster than the !asic )D#M. Most
personal computers toda use some form of .)D#M chips or D)D#M chips.
T .tatic D#M $.D#M pronounced ;..Hram% chips are faster and more
relia!le than an variation of )D#M chips. 1hese chips do not have to
!e reHenergi=ed as often as )D#M chips& thus& the term static. .D#M
chips& however& are much more e(pensive than )D#M chips. .pecial
applications such as cache use .D#M chips.
T # newer tpe of D#M& called magnetoresistive D#M $MD#M pronounced ;MH
ram%& stores data using magnetic charges instead of electrical charges.
Manufacturers claim that MD#M has greater storage capacit& consumes
less power& and has faster access times than electronic D#M. #lso& MD#M
retains its contents after power is removed from the computer& which
could prevent loss of data for users. #s the cost of MD#M declines&
e(perts predict MD#M could replace !oth )D#M and .D#M.
033. Chapter +: 1he Components of the .stem 5nit Question ;. #-
;(plain what cache is used for& making sure to cover each of the tpes
of cache.
Correct #nswer:
Most of toda:s computers improve processing times with cache
$pronounced cash%. 1wo tpes of cache are memor cache and disk cache.
1his chapter discusses memor cache. Memor cache helps speed the
processes of the computer !ecause it stores freIuentl used
instructions and data. Most personal computers toda have two tpes of
memor cache: E1 cache and E" cache. .ome also have E' cache.
T E1 cache is !uilt directl in the processor chip. E1 cache usuall
has a ver small capacit& ranging from 0 M6 to 1"0 M6. 1he more common
si=es for personal computers are '" M6 or -+ M6.
T E" cache is slightl slower than E1 cache !ut has a much larger
capacit& ranging from -+ M6 to 1- M6. @hen discussing cache& most
users are referring to E" cache. Current processors include advanced
transfer cache $#1C%& a tpe of E" cache !uilt directl on the
processor chip. 4rocessors that use #1C perform at much faster rates
than those that do not use it.
4ersonal computers toda tpicall have from ,1" M6 to 1" M6 of
advanced transfer cache. .ervers and workstations have from 1" M6 to 1-
M6 of advanced transfer cache.
T E' cache is a cache on the mother!oard that is separate from the
processor chip. E' cache e(ists onl on computers that use E" advanced
transfer cache. 4ersonal computers often have up to 0 M6 of E' cacheK
servers and workstations have from 0 M6 to "+ M6 of E' cache.
Cache speeds up processing time !ecause it stores freIuentl used
instructions and data. @hen the processor needs an instruction or data&
it searches memor in this order: E1 cache& then E" cache& then E'
cache $if it e(ists%& then D#M 9 with a greater dela in processing for
each level of memor it must search. If the instruction or data is not
found in memor& then it must search a slower speed storage medium such
as a hard disk or optical disc.
031. Chapter +: 1he Components of the .stem 5nit Question C# #1
Case 4-1
In our role as a consultant for people !uing new computer sstems&
ou alwas work hard to sta a!reast of the latest D#M guidelines for
the various levels of users.
*ne of our clients is a power user who runs C#) software. @hich of the
following configurations would !e an appropriate sstem for herJ
a. #M) .empron processor& with 1
>6 memor
!. #M) #thlon <" processor& with "
>6 memor
c. #M) #thlon II <" )ualHCore
processor& with 1 >6 memor
d. #M) - Core *pteron processor&
with 0 >6 memor
Correct #nswer:
d.
03". Chapter +: 1he Components of the .stem 5nit Question C# #"
Case 4-1
In our role as a consultant for people !uing new computer sstems&
ou alwas work hard to sta a!reast of the latest D#M guidelines for
the various levels of users.
#nother client used to Aust use standard application software !ut with
the purchase of a new computer& he e(pects to start creating @e! sites&
plaing Internet games& and participating in video conferences. @hich
of the following configurations would !e a good match for his new
anticipated needsJ
a. #M) .empron processor& with 1
>6 memor
!. #M) #thlon II <" )ualHCore
processor& with + >6 memor
c. #M) #thlon II <" )ualHCore
d. #M) #thlon II <" )ualHCore
Correct #nswer:
!.
03'. Chapter +: 1he Components of the .stem 5nit Question C# #'
Case 4-2
4orts and connectors have alwas !een a little !it of a mster to ou&
so ou have decided to learn more a!out them.
Cou are looking for a port that will allow a sstem unit to have the
capa!ilit of recording sounds that have !een created ! a snthesi=er
and then processing the sounds to create new sounds. @hich of the
following ports satisfies this reIuirementJ
a. Ir)# !. 6luetooth
c. e.#1# d. MI)I
Correct #nswer:
d.
03+. Chapter +: 1he Components of the .stem 5nit Question C# #+
Case 4-2
4orts and connectors have alwas !een a little !it of a mster to ou&
so ou have decided to learn more a!out them.
Cou have a new wireless headset that ou plan to connect to our smart
phone. @hich of the following tpes of headsets do ou haveJ
a. Ir)# !. 6luetooth
c. e.#1# d. MI)I
Correct #nswer:
!.
03,. Chapter ,: Input Question MC #1
# program is ____.
a. a collection of unprocessed te(t& num!ers& images& audio& and
video
*!. a series of instructions that tells a computer what to do and
how to do it
c. an instruction issued ! repling to a Iuestion that is
displaed
d. an instruction that causes a single specific action to !e
performed
03-. Chapter ,: Input Question MC #"
____ is an data and instructions entered into the memor of a
computer.
*a. Input
!. 1hroughput
c. *utput
d. 8olume
03/. Chapter ,: Input Question MC #'
# command is ____.
video
!. a series of instructions that tells a computer what to do and
how to do it
c. an instruction issued ! repling to a Iuestion that is
displaed
*d. an instruction that causes a program to perform a specific
action
030. Chapter ,: Input Question MC #+
# user response is ____.
video
!. a series of instructions that tells a computer what to do and
how to do it
*c. an instruction issued ! repling to a Iuestion that is
displaed
d. an instruction that causes a program to perform a specific
action
032. Chapter ,: Input Question MC #,
#$n% ____ device is an hardware component that allows users to enter
data or instructions $programs& commands& and user responses% into a
computer.
a. output
*!. input
c. entr
d. screen
013. Chapter ,: Input Question MC #-
#$n% ____ is an input device that contains kes users press to enter
data into a computer.
*a. ke!oard
!. light pen
c. gamepad
d. stlus
011. Chapter ,: Input Question MC #/
nar001-1.jpg
#ll computer ke!oards& such as that in the accompaning figure& have
____ that includes letters of the alpha!et& num!ers& punctuation marks&
and other !asic kes.
a. arrow kes
*!. a tping area
c. Internet controls
d. a numeric kepad
01". Chapter ,: Input Question MC #0
nar001-1.jpg
____& such as those shown on the ke!oard in the accompaning figure&
are special kes programmed to issue commands to a computer.
*a. Lunction kes
!. 1oggle kes
c. #rrow kes
d. ?umeric kes
01'. Chapter ,: Input Question MC #2
nar001-1.jpg
Me!oards& such as that shown in the accompaning figure& contain kes
that allow users to position the insertion point& also known as a$n%
____ in some programs.
a. icon
*!. cursor
c. !utton
d. menu
01+. Chapter ,: Input Question MC #13
nar001-1.jpg
?earl all ke!oards& such as that shown in the accompaning figure&
have a$n% ____ that switches !etween two states each time a user
presses the ke.
a. arrow ke
!. function ke
*c. toggle ke
d. numeric ke
01,. Chapter ,: Input Question MC #11
#$n% ____ ke!oard is designed specificall for users that enAo
plaing games on the computer.
a. entertainment
*!. gaming
c. function
d. multimedia
01-. Chapter ,: Input Question MC #1"
1he ____ is a sm!ol on the screen& usuall a !linking vertical !ar&
that indicates where the ne(t character tped will displa.
a. mouse
!. inde(
*c. cursor
d. kestroke
01/. Chapter ,: Input Question MC #1'
#$n% ____ ke!oard usuall contains programma!le kes so users can
customi=e the ke!oard to the game !eing plaed.
a. ergonomic
!. application
c. desktop
*d. gaming
010. Chapter ,: Input Question MC #1+
1o fit in note!ook and man handheld computers& the ke!oards usuall
are ____.
*a. smaller and have fewer kes
!. smaller !ut have more kes
c. larger and have more kes
d. larger !ut have fewer kes
012. Chapter ,: Input Question MC #1,
In contrast to most desktop computers& a tpical note!ook computer
usuall has a!out ____ kes.
a. ,,
!. /3
*c. 0,
d. 133
0"3. Chapter ,: Input Question MC #1-
#$n% ____ ke!oard has a design that reduces the chance of wrist and
hand inAuries.
a. !asal
!. enhanced
c. strengthH!uilding
*d. ergonomic
0"1. Chapter ,: Input Question MC #1/
1he goal of ____ is to incorporate comfort& efficienc& and safet in
the design of items in the workplace.
*a. ergonomics
!. calisthenics
c. concatenation
d. !asal design
0"". Chapter ,: Input Question MC #10
#$n% ____ device is an input device that allows a user to control a
pointer on the screen.
a. tracking
*!. pointing
c. !asal
d. pad
0"'. Chapter ,: Input Question MC #12
In a graphical user interface& a$n% ____ is a small sm!ol on the
screen whose location and shape changes as a user moves a pointing
device.
a. inde(
!. kepad
*c. pointer
d. kestroke
0"+. Chapter ,: Input Question MC #"3
nar002-1.jpg
# mouse& such as that shown in the accompaning figure& is a$n% ____
device that fits comforta!l under the palm of the hand.
a. inde(ing
!. stlus
*c. pointing
d. tracking
0",. Chapter ,: Input Question MC #"1
nar002-1.jpg
# newer tpe of the kind of device shown in the accompaning figure is
a$n% ____ mouse& which is motionHsensing.
a. resolution
!. traction
c. optical
*d. air
0"-. Chapter ,: Input Question MC #""
nar002-1.jpg
#$n% ____ mouse& like the one shown in the accompaning figure& uses
devices that emit and sense light to detect movement.
a. mechanical
!. tracking
*c. optical
d. enhanced
0"/. Chapter ,: Input Question MC #"'
#$n% ____ mouse is a !atterHpowered mouse that transmits data using
wireless technolog& such as radio waves or infrared light waves.
a. light
!. optical
*c. wireless
d. radio
0"0. Chapter ,: Input Question MC #"+
.imilar to a mechanical mouse that has a !all on the !ottom& a$n% ____
is a stationar pointing device with a !all on its top or side.
*a. track!all
!. touchpad
c. optical mouse
d. stlus
0"2. Chapter ,: Input Question MC #",
#$n% ____ is a small& flat& rectangular pointing device that is
sensitive to pressure and motion.
a. track!all
*!. touchpad
c. optical mouse
d. stlus
0'3. Chapter ,: Input Question MC #"-
#$n% ____ is a touchHsensitive displa device that users interact with
! touching the screen with a finger.
a. trackpad
*!. touch screen
c. touchpad
d. stlus
0'1. Chapter ,: Input Question MC #"/
#$n% ____ is a small metal or plastic device that looks like a tin ink
pen !ut uses pressure instead of ink.
a. track!all
!. optical mouse
c. light pen
*d. stlus
0'". Chapter ,: Input Question MC #"0
#n artist can create drawings and sketches ! using a pen or cursor on
a$n% ____ ta!let& which is a flat& rectangular& electronic plastic
!oard.
a. displa
!. multimedia
c. sketch
*d. graphics
0''. Chapter ,: Input Question MC #"2
#$n% ____& sometimes called a game controller& is a device that
controls the movement and actions of plaers or o!Aects in video games
or computer games.
a. trackpad
!. game screen
*c. gamepad
d. stlus
0'+. Chapter ,: Input Question MC #'3
# dance ____ is a flat electronic device divided into panels that users
press with their feet in response to instructions from a music video
game.
*a. pad
!. mat
c. screen
d. form
0',. Chapter ,: Input Question MC #'1
nar003-1.jpg
1he most e(pensive and highest Iualit version of the technolog shown
in the accompaning figure is a ____& which is a stationar camera used
for professional studio work.
*a. studio camera
!. plugHandHpla camera
c. field camera
d. pointHandHshoot camera
0'-. Chapter ,: Input Question MC #'"
nar003-1.jpg
*ften used ! photoAournalists& a ____ is a porta!le version of the
technolog shown in the accompaning figure that has man lenses and
other attachments.
a. studio camera
*c. field camera
d. pointHandHshoot camera
0'/. Chapter ,: Input Question MC #''
nar003-1.jpg
# ____ is a more afforda!le and lightweight version of the technolog
shown in the accompaning figure and provides accepta!le photographic
images for the home or small !usiness user.
a. studio camera
c. field camera
*d. pointHandHshoot camera
0'0. Chapter ,: Input Question MC #'+
nar003-1.jpg
Manufacturers often use ____ to represent the resolution of a digital
camera like the one shown in the accompaning figure.
a. points per inch $ppi%
!. pi(els per screen $pps%
c. points per screen $pps%
*d. pi(els per inch $ppi%
0'2. Chapter ,: Input Question MC #',
nar003-1.jpg
1he actual photographed resolution of a digital camera like the one
shown in the accompaning figure is known as the ____.
*a. optical resolution
!. standard resolution
c. enhanced resolution
d. visual resolution
0+3. Chapter ,: Input Question MC #'-
#$n% ____ camera allows users to take pictures and store the
photographed images digitall& instead of on traditional film.
a. analog
!. multimedia
*c. digital
d. rela
0+1. Chapter ,: Input Question MC #'/
*ften users ____& or transfer a cop of& the images from a digital
camera to a computer:s hard disk.
a. upload
!. rela
c. reload
*d. download
0+". Chapter ,: Input Question MC #'0
____ is the num!er of hori=ontal and vertical pi(els in a displa
device.
a. Matri(
!. Inde(
*c. Desolution
d. Capture rate
0+'. Chapter ,: Input Question MC #'2
8oice ____ is the process of entering data ! speaking into a
microphone.
a. matter
*!. input
c. output
d. outreach
0++. Chapter ,: Input Question MC #+3
8oice ____ is the computer:s capa!ilit of distinguishing spoken words.
a. input
!. inde(ing
*c. recognition
d. concatenation
0+,. Chapter ,: Input Question MC #+1
#udio ____ is the process of entering an sound into the computer such
as speech& music& and sound effects.
*a. input
!. inde(ing
c. recognition
d. concatenation
0+-. Chapter ,: Input Question MC #+"
Music ____ software allows users to record& compose& mi(& and edit
music and sounds.
a. conversion
*!. production
c. inde(ing
d. recognition
0+/. Chapter ,: Input Question MC #+'
8ideo ____ is the process of capturing fullHmotion images into a
computer and storing them on a storage medium such as a hard disk or
)8).
*a. input
!. inde(ing
c. recognition
d. concatenation
0+0. Chapter ,: Input Question MC #++
*ne tpe of adapter card that has a video capture port is a video ____
card& which converts an analog video signal into a digital signal that
a computer can use.
a. inde(
!. recognition
*c. capture
d. transfer
0+2. Chapter ,: Input Question MC #+,
#$n% ____ camera records video as digital signals instead of analog
signals.
a. #8
!. 68
c. C8
*d. )8
0,3. Chapter ,: Input Question MC #+-
#$n% ____ cam is a tpe of digital video camera that ena!les a home or
small !usiness user to capture video and still images& send eHmail
messages with video attachments& add live images to instant messages&
!roadcast live images over the Internet& and make video telephone
calls.
a. online
*!. @e!
c. conference
d. video
0,1. Chapter ,: Input Question MC #+/
)uring a$n% ____ telephone call& !oth parties see each other as the
communicate over the Internet.
a. @e!
*!. video
c. online
d. !ilateral
0,". Chapter ,: Input Question MC #+0
# ____ is another window on the screen during a video conference that
displas notes and drawings simultaneousl on all participantsQ
screens.
a. converter
*!. white!oard
c. rela screen
d. capture screen
0,'. Chapter ,: Input Question MC #+2
#$n% ____ conference is a meeting !etween two or more geographicall
separated people who use a network or the Internet to transmit audio
and video data.
a. optical
!. online
*c. video
d. Internet
0,+. Chapter ,: Input Question MC #,3
#$n% ____ is similar to an electronic filing ca!inet that provides
access to e(act reproductions of the original documents.
a. chargeHcoupled device
!. optical reader
*c. image processing sstem
d. video conference
0,,. Chapter ,: Input Question MC #,1
#$n% ____ scanner works in a manner similar to a cop machine except it
creates a file of the document in memor instead of a paper cop.
a. drum
!. !aseline
c. roller
*d. flat!ed
0,-. Chapter ,: Input Question MC #,"
Man scanners include ____ software& which can read and convert te(t
documents into electronic files.
a. )CD
!. ;CD
*c. *CD
d. .CD
0,/. Chapter ,: Input Question MC #,'
#$n% ____ reader is a device that uses a light source to read
characters& marks& and codes and then converts them into digital data
that a computer can process.
a. character
!. literature
c. legi!ilit
*d. optical
0,0. Chapter ,: Input Question MC #,+
____ is a technolog that involves reading tpewritten& computerH
printed& or handHprinted characters from ordinar documents and
translating the images into a form that the computer can process.
a. )CD
!. ;CD
*c. *CD
d. .CD
0,2. Chapter ,: Input Question MC #,,
Most ____ devices include a small optical scanner for reading
characters and sophisticated software to anal=e what is read.
a. )CD
!. ;CD
*c. *CD
d. .CD
0-3. Chapter ,: Input Question MC #,-
Man companies use *CD characters on a$n% ____ document& which is a
document that is returned to the compan that creates and sends it.
a. flip
!. inverse
c. report
*d. turnaround
0-1. Chapter ,: Input Question MC #,/
____ is a technolog that reads handHdrawn marks such as small circles
or rectangles.
*a. *MD
!. 1CD
c. *CD
d. MICD
0-". Chapter ,: Input Question MC #,0
#$n% ____ is an identification code that consists of a set of vertical
lines and spaces of different widths.
a. DLI)
!. *CD
*c. !ar code
d. turnaround
0-'. Chapter ,: Input Question MC #,2
Detail and grocer stores use the ____ !ar code.
*a. 54C $5niversal 4roduct Code%
!. Interleaved " of ,
c. Coda!ar
d. 4*.1?;1 $4ostal ?umeric Coding 1echniIue%
0-+. Chapter ,: Input Question MC #-3
nar004-1.jpg
#s shown in the accompaning figure& ____ is a technolog that uses
radio signals to communicate with a tag placed in or attached to an
o!Aect& an animal& or a person.
a. *CD
*!. DLI)
c. *MD
d. 1MD
0-,. Chapter ,: Input Question MC #-1
nar004-1.jpg
Man retailers see the technolog shown in the accompaning figure as
an alternative to !ar codes !ecause it ____.
a. reIuires direct contact
*!. does not reIuire lineHofHsight transmission
c. reIuires each item to !e checked out individuall
d. all of the a!ove
0--. Chapter ,: Input Question MC #-"
____ is used almost e(clusivel ! the !anking industr for check
processing.
*a. MICD
!. *CD
c. MI)I
d. *CM
0-/. Chapter ,: Input Question MC #-'
#$n% ____ reader reads the magnetic stripe on the !ack of credit cards&
entertainment cards& !ank cards& and other similar cards.
a. MICD
*!. magstripe
c. *CD
d. an of the a!ove
0-0. Chapter ,: Input Question MC #-+
____ devices read te(t printed with magneti=ed ink.
a. #CD
!. .CD
c. *CD
*d. MICD
0-2. Chapter ,: Input Question MC #-,
#$n% ____ reader converts MICD characters into a form the computer can
process.
*a. MICD
!. 4*.
c. terminal
d. *CD
0/3. Chapter ,: Input Question MC #--
Instead of reading or scanning data from a source document& a$n% ____
device o!tains data directl at the location where the transaction or
event takes place.
a. transmission
*!. data collection
c. scanning
d. recognition
0/1. Chapter ,: Input Question MC #-/
#$n% ____ identifier is a phsiological or !ehavioral characteristic
such as fingerprints& hand geometr& facial features& voice&
signatures& and ee patterns.
a. personal
*!. !iometric
c. inde(ed
d. !asal
0/". Chapter ,: Input Question MC #-0
#$n% ____ device translates a personal characteristic $the input% into
a digital code that is compared with a digital code stored in the
computer.
a. personal
!. !asal
*c. !iometric
d. inde(ed
0/'. Chapter ,: Input Question MC #-2
____ is the technolog of authenticating a person:s identit !
verifing a personal characteristic.
a. Concatenation
!. Lingerprint elision
c. Lacial topolog
*d. 6iometrics
0/+. Chapter ,: Input Question MC #/3
# fingerprint ____ captures curves and indentations of a fingerprint.
a. collector
!. opticon
c. sstem
*d. scanner
0/,. Chapter ,: Input Question MC #/1
# face ____ sstem captures a live face image and compares it with a
stored image to determine if the person is a legitimate user.
a. verification
!. authentication
*c. recognition
d. inde(ing
0/-. Chapter ,: Input Question MC #/"
# voice ____ sstem compares a person:s live speech with their stored
voice pattern.
*a. verification
!. authentication
c. recognition
d. inde(ing
0//. Chapter ,: Input Question MC #/'
# retinal ____ works similarl to an iris recognition sstem& !ut
instead scans patterns of !lood vessels in the !ack of the retina.
a. reader
!. opticon
*c. scanner
d. !asal monitor
0/0. Chapter ,: Input Question MC #/+
# ____ is a computer& usuall with limited processing power that
ena!les users to send data to and7or receive information from a host
computer.
a. magstripe
!. 4C
*c. terminal
d. teller machine
0/2. Chapter ,: Input Question MC #/,
Most retail stores use a$n% ____ terminal to record purchases& process
credit or de!it cards& and update inventor.
a. #1M
!. *CD
*c. 4*.
d. MICD
003. Chapter ,: Input Question MC #/-
____& such as 4*. terminals and automated teller machines& perform
specific tasks and contain features uniIuel designed for use in a
particular industr.
a. 8erticall oriented terminals
*!. .pecialHpurpose terminals
c. Bori=ontall oriented terminals
d. >eneralHpurpose terminals
001. Chapter ,: Input Question MC #//
In a grocer store& a$n% ____ is a com!ination of an electronic cash
register& !ar code reader& and printer.
a. automated teller machine $#1M%
!. flat!ed scanner
*c. point of sale $4*.% terminal
d. smart displa
00". Chapter ,: Input Question MC #/0
1he location in a retail or grocer store where a consumer pas for
goods or services is the ____.
a. 6*.
!. 1*.
*c. 4*.
d. C*.
00'. Chapter ,: Input Question MC #/2
#n #1M $automated teller machine% asks users to enter a password&
called a ____& which verifies that the user is the holder of the
!ankcard.
a. digital signal processor $).4%
!. private origin signal $4*.%
c. universal product code $54C%
*d. personal identification num!er $4I?%
00+. Chapter ,: Input Question MC #03
1he ____ reIuires an compan with 1, or more emploees to make
reasona!le attempts to accommodate the needs of phsicall challenged
workers.
*a. #)#
!. #M#
c. @'C
d. .mithHDakoff #ct of 122/
00,. Chapter ,: Input Question MD #1
1o move the pointer using a track!all& rotate the !all with ____.
a. fingers
!. the palm of a hand
c. a thum!
d. head movements
00-. Chapter ,: Input Question MD #"
____ create drawings and sketches ! using a pressureHsensitive pen on
a graphics ta!let.
a. #rchitects
!. )esigners
c. Mapmakers
d. 4hsicians
00/. Chapter ,: Input Question MD #'
@ith some digital cameras& images download through a ca!le that
connects !etween the digital camera and a$n% ____ port.
a. serial
!. 5.6
c. parallel
d. I;;;
000. Chapter ,: Input Question MD #+
# camera with a ,.1Hmegapi(el $,&133&333 pi(els% resolution will
provide a poorer Iualit than one with a ____Hmegapi(el resolution.
a. '."
!. +.1
c. -.1
d. 0."
002. Chapter ,: Input Question MD #,
#ttached to a computer:s ____ port& a 4C video camera usuall sits on
top of the monitor.
a. parallel
!. Lire@ire
c. serial
d. 5.6
023. Chapter ,: Input Question MD #-
1o participate in a video conference& a user needs video conferencing
software along with ____ attached to a computer.
a. a microphone
!. speakers
c. a scanner
d. a digital camera
021. Chapter ,: Input Question MD #/
6usinesses often use scanners for image processing& which consists of
____ images.
a. manipulating
!. printing
c. anal=ing
d. storing
02". Chapter ,: Input Question MD #0
>iven a scanned o!Aect& a user can ____.
a. post it to a @e! site
!. include it in another document
c. attach it to an eHmail message
d. store it on a storage medium
02'. Chapter ,: Input Question MD #2
DLI) tags contain ____.
a. MICD characters
!. !ar codes
c. a memor chip
d. an antenna
02+. Chapter ,: Input Question MD #13
____ is7are $a% !iometric identifier$s%.
a. Band geometr
!. Lacial features
c. 6aldness patterns
d. >ait
02,. Chapter ,: Input Question 1L #1
@hen pressed& the #44EIC#1I*? ke displas the .tart menu.
a. 1rue
*!. Lalse
02-. Chapter ,: Input Question 1L #"
Lew ke!oards have toggle kes.
a. 1rue
*!. Lalse
02/. Chapter ,: Input Question 1L #'
.ome gaming ke!oards have small displas that show game statistics&
such as time or targets remaining.
*a. 1rue
!. Lalse
020. Chapter ,: Input Question 1L #+
*n note!ook and some handheld computers& smart phones& and other mo!ile
devices& the ke!oard is !uilt in the top of the sstem unit.
*a. 1rue
!. Lalse
022. Chapter ,: Input Question 1L #,
;ven ke!oards that are not ergonomicall designed attempt to offer the
user more comfort ! including a wrist rest or palm rest.
*a. 1rue
!. Lalse
233. Chapter ,: Input Question 1L #-
.ome phones use predictive te(t input& where ou press one ke on the
kepad for each letter in a word and software on the phone predicts the
word ou want.
*a. 1rue
!. Lalse
231. Chapter ,: Input Question 1L #/
#n optical mouse that uses optical sensors can !e placed on nearl all
tpes of flat surfaces.
*a. 1rue
!. Lalse
23". Chapter ,: Input Question 1L #0
#s a user moves a mouse& the pointer on the screen also moves.
*a. 1rue
!. Lalse
23'. Chapter ,: Input Question 1L #2
1he wireless technolog used for a wireless mouse is ver different
from that of a wireless ke!oard.
a. 1rue
*!. Lalse
23+. Chapter ,: Input Question 1L #13
.ome users prefer a wireless mouse !ecause it frees up desk space and
eliminates the clutter of a cord.
*a. 1rue
!. Lalse
23,. Chapter ,: Input Question 1L #11
@indows users work with a mouse that has onl one !utton.
a. 1rue
*!. Lalse
23-. Chapter ,: Input Question 1L #1"
1he function of the mouse !uttons and the wheel varies depending on the
program.
*a. 1rue
!. Lalse
23/. Chapter ,: Input Question 1L #1'
Lor a rightHhanded user& the left !utton usuall is the secondar mouse
!utton.
a. 1rue
*!. Lalse
230. Chapter ,: Input Question 1L #1+
1he mouse is the most widel used pointing device toda.
*a. 1rue
!. Lalse
232. Chapter ,: Input Question 1L #1,
1o move the pointer using a pointing stick& push the pointing stick
with a finger.
*a. 1rue
!. Lalse
213. Chapter ,: Input Question 1L #1-
# pointing stick reIuires additional desk space.
a. 1rue
*!. Lalse
211. Chapter ,: Input Question 1L #1/
6ecause the reIuire little arm movements& users enter large amounts of
data into touch screens.
a. 1rue
*!. Lalse
21". Chapter ,: Input Question 1L #10
Man handheld game consoles have touch screens.
*a. 1rue
!. Lalse
21'. Chapter ,: Input Question 1L #12
@hen drawing on a graphics ta!let with a pen or cursor& the ta!let
detects and converts the movements into digital signals that are sent
in a computer.
*a. 1rue
!. Lalse
21+. Chapter ,: Input Question 1L #"3
1o capture a handwritten signature& a user writes his or her name on a
signature capture pad with a stlus or pen that is attached to the
device.
*a. 1rue
!. Lalse
21,. Chapter ,: Input Question 1L #"1
# stlus is slightl larger than a digital pen.
a. 1rue
*!. Lalse
21-. Chapter ,: Input Question 1L #""
EargeHscale applications sometimes refer to a graphics ta!let as a
scanner.
a. 1rue
*!. Lalse
21/. Chapter ,: Input Question 1L #"'
.ome smart phones have digital cameras that take pictures and touchH
sensitive pads that ena!le ou to interact with media.
*a. 1rue
!. Lalse
210. Chapter ,: Input Question 1L #"+
*ptical ke!oards proAect an image of a ke!oard on a flat surface.
*a. 1rue
!. Lalse
212. Chapter ,: Input Question 1L #",
.ome porta!le ke!oards are wireless.
*a. 1rue
!. Lalse
2"3. Chapter ,: Input Question 1L #"-
# Aostick usuall includes !uttons called triggers that are pressed to
activate certain events.
*a. 1rue
!. Lalse
2"1. Chapter ,: Input Question 1L #"/
>amepads can communicate with a game console or a personal computer via
wired or wireless technolog.
*a. 1rue
!. Lalse
2"". Chapter ,: Input Question 1L #"0
@hile man digital cameras look like a traditional camera& some models
are !uilt in smart phones and other personal mo!ile devices.
*a. 1rue
!. Lalse
2"'. Chapter ,: Input Question 1L #"2
)igital camera resolutions range from appro(imatel + million to more
than 1"0 million pi(els $M4%.
a. 1rue
*!. Lalse
2"+. Chapter ,: Input Question 1L #'3
Lor multiple colors and shades of gra& each pi(el in a digital camera
reIuires less than one !it of data.
a. 1rue
*!. Lalse
2",. Chapter ,: Input Question 1L #'1
1he higher the ppi& the more images ou can store in the camera.
a. 1rue
*!. Lalse
2"-. Chapter ,: Input Question 1L #'"
8oice over I4 ena!les users to speak to other users over the Internet.
*a. 1rue
!. Lalse
2"/. Chapter ,: Input Question 1L #''
1he !est voice recognition programs are ,3 to ,, percent accurate.
a. 1rue
*!. Lalse
2"0. Chapter ,: Input Question 1L #'+
8oice input is part of a larger categor of input called video input.
a. 1rue
*!. Lalse
2"2. Chapter ,: Input Question 1L #',
8oice recognition programs are 133X accurate.
a. 1rue
*!. Lalse
2'3. Chapter ,: Input Question 1L #'-
Most new computers are eIuipped with a video capture card !ecause all
users have the need for this tpe of adapter card.
a. 1rue
*!. Lalse
2'1. Chapter ,: Input Question 1L #'/
1o transfer recorded images from a digital video $)8% camera to a hard
disk or optical disc& a computer needs a video capture card.
a. 1rue
*!. Lalse
2'". Chapter ,: Input Question 1L #'0
1he cost of a @e! cam usuall is less than S,3.
a. 1rue
*!. Lalse
2''. Chapter ,: Input Question 1L #'2
*CD software is useful if a user needs to modif a document& !ut does
not have the original word processing file.
*a. 1rue
!. Lalse
2'+. Chapter ,: Input Question 1L #+3
Commercial scanners designed for power users range from -33 to 2-33
ppi.
a. 1rue
*!. Lalse
2',. Chapter ,: Input Question 1L #+1
#ll scanners automaticall save scanned documents as edita!le.
a. 1rue
*!. Lalse
2'-. Chapter ,: Input Question 1L #+"
*CD devices read printed characters in an *CD font.
*a. 1rue
!. Lalse
2'/. Chapter ,: Input Question 1L #+'
@ith a test& an *MD device first scans the answer ke to record correct
answers !ased on patterns of light& then scans the remaining documents
and matches their patterns of light against the answer ke sheet.
*a. 1rue
!. Lalse
2'0. Chapter ,: Input Question 1L #++
1he 5nited .tates 4ostal .ervice $5.4.% uses a 4*.1?;1 !ar code.
*a. 1rue
!. Lalse
2'2. Chapter ,: Input Question 1L #+,
In man cases& a magstripe reader is part of a 4*. terminal.
*a. 1rue
!. Lalse
2+3. Chapter ,: Input Question 1L #+-
@hen a !ank receives a check for pament& it uses an *CD inscri!er to
print the amount of the check in *CD characters in the lowerHright
corner.
a. 1rue
*!. Lalse
2+1. Chapter ,: Input Question 1L #+/
;rgonomics is the technolog of authenticating a personQs identit !
verifing a personal characteristic.
a. 1rue
*!. Lalse
2+". Chapter ,: Input Question 1L #+0
1he camera in an iris recognition sstem scans patterns of !lood
vessels in the !ack of the retina.
a. 1rue
*!. Lalse
2+'. Chapter ,: Input Question 1L #+2
@ith a terminal& the host computer is usuall a server or mainframe.
*a. 1rue
!. Lalse
2++. Chapter ,: Input Question 1L #,3
# )8) kiosk is associated with a particular vendor.
*a. 1rue
!. Lalse
2+,. Chapter ,: Input Question C* #1
.ome phones use ____________________ te(t input& where ou press one
ke on the kepad for each letter in a word& and software on the phone
predicts the word ou want.
Correct #nswer$s%:
a. predictive
2+-. Chapter ,: Input Question C* #"
#$n% ____________________ mouse uses devices that emit and sense light
to detect the mouse:s movement.
Correct #nswer$s%:
a. optical
2+/. Chapter ,: Input Question C* #'
.ome programs support mouse ____________________ where the user
performs certain operations ! holding a mouse !utton while moving the
mouse in a particular pattern.
Correct #nswer$s%:
a. gestures
2+0. Chapter ,: Input Question C* #+
#$n% ____________________ is the most widel used pointing device on
desktop computers.
Correct #nswer$s%:
a. mouse
2+2. Chapter ,: Input Question C* #,
Lor users that have limited desk space& the ____________________ is a
good alternative to a mouse !ecause the device is stationar.
Correct #nswer$s%:
a. track!all
2,3. Chapter ,: Input Question C* #-
1ouchpads are found most often on ____________________ computers.
Correct #nswer$s%:
a. note!ook
!. laptop
2,1. Chapter ,: Input Question C* #/
____________________ are freestanding computers that usuall include
touch screens.
Correct #nswer$s%:
a. Miosks
2,". Chapter ,: Input Question C* #0
#$n% ____________________ is a small metal or plastic device that looks
like a tin pen& !ut uses pressure instead of ink.
Correct #nswer$s%:
a. stlus
2,'. Chapter ,: Input Question C* #2
EargeHscale applications sometimes refer to a graphics ta!let as a$n%
____________________.
Correct #nswer$s%:
a. digiti=er
2,+. Chapter ,: Input Question C* #13
;ach location on a$n% ____________________ corresponds to a specific
location on the screen.
Correct #nswer$s%:
a. graphics ta!let
2,,. Chapter ,: Input Question C* #11
@ith ____________________& ou touch a stlus or digital pen on a flat
surface to write& draw& or make selections.
Correct #nswer$s%:
a. pen input
2,-. Chapter ,: Input Question C* #1"
#$n% ____________________ ke!oard is a fullHsi=ed ke!oard that can !e
convenientl attached and removed from a 4)# or mo!ile device.
Correct #nswer$s%:
a. porta!le
2,/. Chapter ,: Input Question C* #1'
Most digital pens& often simpl called pens& are ____________________H
sensitive.
Correct #nswer$s%:
a. pressure
2,0. Chapter ,: Input Question C* #1+
#$n% ____________________ is a vertical lever mounted into a !ase that
is moved in different directions to control the actions of a simulated
vehicle or plaer.
Correct #nswer$s%:
a. Aostick
2,2. Chapter ,: Input Question C* #1,
1he actual photographed resolution is known as the ____________________
resolution.
Correct #nswer$s%:
a. optical
2-3. Chapter ,: Input Question C* #1-
#$n% ____________________ is the smallest element in an electronic
image.
Correct #nswer$s%:
a. pi(el
2-1. Chapter ,: Input Question C* #1/
____________________ is the num!er of hori=ontal and vertical pi(els in
a displa device.
Correct #nswer$s%:
a. Desolution
2-". Chapter ,: Input Question C* #10
1he ____________________ resolution is usuall higher than the optical
resolution !ecause it uses a special formula to add pi(els !etween
those generated ! the optical resolution.
Correct #nswer$s%:
a. enhanced
2-'. Chapter ,: Input Question C* #12
1he higher the ____________________& the !etter the picture Iualit !ut
the more e(pensive the camera.
Correct #nswer$s%:
a. resolution
2-+. Chapter ,: Input Question C* #"3
8oice is the method of ____________________ for a microphone.
Correct #nswer$s%:
a. input
2-,. Chapter ,: Input Question C* #"1
____________________ programs recogni=e a voca!ular of preprogrammed
words& which can range from two words to millions of words.
Correct #nswer$s%:
a. 8oice recognition
2--. Chapter ,: Input Question C* #""
____________________ is the process of entering an sound into the
computer such as speech& music& and sound effects.
Correct #nswer$s%:
a. #udio input
2-/. Chapter ,: Input Question C* #"'
# tpe of @e! cam called a$n% ____________________ cam has the illusion
of moving images !ecause it sends a continual stream of still images.
Correct #nswer$s%:
a. streaming
2-0. Chapter ,: Input Question C* #"+
#$n% ____________________ is a window on the screen that displas notes
and drawings simultaneousl on the screens of all participants in a
video conference.
Correct #nswer$s%:
a. white!oard
2-2. Chapter ,: Input Question C* #",
#$n% ____________________ document is the term for the original form of
data.
Correct #nswer$s%:
a. source
2/3. Chapter ,: Input Question C* #"-
Input devices capture data from a$n% ____________________ document.
Correct #nswer$s%:
a. source
2/1. Chapter ,: Input Question C* #"/
*f optical scanners and optical readers& !ar code readers& porta!le
ke!oards& and magneticHink character recognition readers& all are
devices that capture data directl from a source document except
____________________.
Correct #nswer$s%:
a. porta!le ke!oards
2/". Chapter ,: Input Question C* #"0
#$n% ____________________ is a lightHsensing input device that reads
printed te(t and graphics and then translates the results into a form
the computer can process.
Correct #nswer$s%:
a. scanner
!. optical scanner
2/'. Chapter ,: Input Question C* #"2
____________________ software is useful if ou need to modif a
document !ut do not have the original word processing file.
Correct #nswer$s%:
a. *CD
!. *ptical character recognition
c. *ptical character recognition $*CD%
d. *CD $*ptical character recognition%
2/+. Chapter ,: Input Question C* #'3
1he Iualit of a scanner is measured ! the num!er of
____________________ it stores in a pi(el and the num!er of pi(els per
inchK the higher the num!ers $of pi(els and pi(els per inch%& the
!etter the Iualit& !ut the more e(pensive.
Correct #nswer$s%:
a. !its
2/,. Chapter ,: Input Question C* #'1
1he most widel used !iometric device toda is a$n%
____________________ scanner.
Correct #nswer$s%:
a. fingerprint
2/-. Chapter ,: Input Question C* #'"
;(ternal fingerprint scanners usuall plug into a$n%
____________________ port.
Correct #nswer$s%:
a. 5.6
2//. Chapter ,: Input Question C* #''
6iometric devices measure the shape and si=e of a person:s hand using a
hand ____________________ sstem.
Correct #nswer$s%:
a. geometr
2/0. Chapter ,: Input Question C* #'+
#$n% signature ____________________ sstem recogni=es the shape of a
handwritten signature& as well as measuring the pressure e(erted and
the motion used to write the signature.
Correct #nswer$s%:
a. verification
2/2. Chapter ,: Input Question C* #',
1he camera in a$n% ____________________ scans patterns of !lood vessels
in the !ack of the retina.
Correct #nswer$s%:
a. retinal scanner
203. Chapter ,: Input Question C* #'-
#$n% ____________________ is a selfHservice )8) rental machine that
connects to a host computer through a network.
Correct #nswer$s%:
a. )8) kiosk
201. Chapter ,: Input Question C* #'/
#$n% ____________________ is a metal or plastic plate placed over the
ke!oard that allows users to rest their hands on the ke!oard without
accidentall pressing an kes.
Correct #nswer$s%:
a. keguard
20". Chapter ,: Input Question C* #'0
#$n% ____________________ displas a graphic of a standard ke!oard on
the user:s screen.
Correct #nswer$s%:
a. onHscreen ke!oard
20'. Chapter ,: Input Question C* #'2
#n option for people with limited hand movement is a$n%
____________________ to control the pointer or insertion point.
Correct #nswer$s%:
a. headHmounted pointer
20+. Chapter ,: Input Question C* #+3
@ith ____________________& the computer will detect human motions.
Correct #nswer$s%:
a. gesture recognition
20,. Chapter ,: Input Question M1L #1
# command is a series of related instructions that tells a computer
what tasks to perform and how to perform them.
a. 1rue
*!. Lalse
20-. Chapter ,: Input Question M1L #"
Instructions are a collection of unprocessed te(t& num!ers& audio& and
video.
a. 1rue
*!. Lalse
20/. Chapter ,: Input Question M1L #'
)esktop computer ke!oards tpicall have from 131 to 13, kes.
*a. 1rue
!. Lalse
200. Chapter ,: Input Question M1L #+
1o move the pointer using a track!all& slide a fingertip across the
surface of the pad.
a. 1rue
*!. Lalse
202. Chapter ,: Input Question M1L #,
@ith a lower ppi $pi(els per inch%& fewer images can !e captured and
stored in a digital camera.
a. 1rue
*!. Lalse
223. Chapter ,: Input Question M1L #-
.ome digital camera manufacturers state enhanced resolution& instead
of& or in addition to& optical resolution.
*a. 1rue
!. Lalse
221. Chapter ,: Input Question M1L #/
;nhanced resolution usuall is lower than optical resolution !ecause it
uses a special formula to add pi(els !etween those generated ! the
optical resolution.
a. 1rue
*!. Lalse
22". Chapter ,: Input Question M1L #0
1he more !its used to represent a pi(el in a digital camera& the fewer
colors and shades of gra that can !e represented.
a. 1rue
*!. Lalse
22'. Chapter ,: Input Question M1L #2
DLI) reIuires lineHofHsite transmission.
a. 1rue
*!. Lalse
22+. Chapter ,: Input Question M1L #13
;(posure to a magnet or magnetic field can erase the contents of a
card:s magnetic stripe.
*a. 1rue
!. Lalse
22,. Chapter ,: Input Question M# #1H"3
definition.Man of this kind of ke!oard have a numeric kepad on the
right side of the ke!oardMan ke!oards have status lights that light
up when users activate this kind of ke1his kind of mouse uses devices
that emit and sense light to detect the mouse:s movement1he kind of
mouse that senses motionDeIuires freIuent cleaning !ecause it picks up
oils from fingers and dust from the environment1o move the mouse until
the pointer on the desktop is positioned on the item of choice1o press
and release the primar mouse !utton& which usuall is the left mouse
!utton1he process of entering input ! speaking into a microphone@hat a
4C must have to enter highHIualit sound# flat electronic device
divided into panels that users press with their feet in response to
instructions from a music video game1he higher this is& the !etter the
image Iualit and the more e(pensive the camera@ith this& users press
!uttons with their thum!s or move sticks in various directions to
trigger events#n analog signal must !e converted to this kind of signal
in order for analog video to !e entered into a 4C#ttracts @e! site
visitors ! showing images that change regularl# handheld vertical
lever mounted on a !ase# technolog that reads handHdrawn marks such as
small circles or rectangles1pe of document on which man companies use
*CD charactersMind of !ar code used ! retail and grocer storesMind of
technolog that uses radio signals to communicate with a tag placed in
or attached to an o!Aect& an animal& or a person#n option for people
with limited hand movement to control the pointerdesktop toggle optical
air track!all point click voice input sound card dance pad resolution
gamepad digital @e! cam Aostick *MD turnaround 54C DLI) headHmounted
pointer
NaO 1. Man of this kind of ke!oard have a numeric kepad on
the right side of the ke!oard
N!O ". Man ke!oards have status lights that light up when
users activate this kind of ke
NcO '. 1his kind of mouse uses devices that emit and sense
light to detect the mouse:s movement
NdO +. 1he kind of mouse that senses motion
NeO ,. DeIuires freIuent cleaning !ecause it picks up oils
from fingers and dust from the environment
NfO -. 1o move the mouse until the pointer on the desktop is
positioned on the item of choice
NgO /. 1o press and release the primar mouse !utton& which
usuall is the left mouse !utton
NhO 0. 1he process of entering input ! speaking into a
microphone
NiO 2. @hat a 4C must have to enter highHIualit sound
NAO 13. # flat electronic device divided into panels that
users press with their feet in response to instructions from a music
video game
NkO 11. 1he higher this is& the !etter the image Iualit and
the more e(pensive the camera
NlO 1". @ith this& users press !uttons with their thum!s or
move sticks in various directions to trigger events
NmO 1'. #n analog signal must !e converted to this kind of
signal in order for analog video to !e entered into a 4C
NnO 1+. #ttracts @e! site visitors ! showing images that
change regularl
NoO 1,. # handheld vertical lever mounted on a !ase
NpO 1-. # technolog that reads handHdrawn marks such as small
circles or rectangles
NIO 1/. 1pe of document on which man companies use *CD
characters
NrO 10. Mind of !ar code used ! retail and grocer stores
NsO 12. Mind of technolog that uses radio signals to
communicate with a tag placed in or attached to an o!Aect& an animal&
or a person
NtO "3. #n option for people with limited hand movement to
control the pointer
a. desktop
!. toggle
c. optical
d. air
e. track!all
f. point
g. click
h. voice input
i. sound card
A. dance pad
k. resolution
l. gamepad
m. digital
n. @e! cam
o. Aostick
p. *MD
I. turnaround
r. 54C
s. DLI)
t. headHmounted pointer
22-. Chapter ,: Input Question ;. #1
)iscuss the different was in which a ke!oard can !e connected to a
computer
Correct #nswer:
)esktop computer ke!oards often attach via a ca!le to a ke!oard port
or a 5.6 port on the sstem unit. .ome ke!oards& however& do not have
an wires connecting the ke!oard to the sstem unit. # wireless
ke!oard& or cordless ke!oard& is a !atterHpowered device that
transmits data using wireless technolog& such as radio waves
$6luetooth% or infrared light waves $Ir)#%.
22/. Chapter ,: Input Question ;. #"
@hat is the difference !etween a track!all and a touchpadJ
Correct #nswer:
# track!all is a stationar pointing device with a !all on its top or
side. 1he !all in most track!alls is a!out the si=e of a 4ingH4ong
!all.
1o move the pointer using a track!all& ou rotate the !all with our
thum!& fingers& or the palm of our hand. In addition to the !all& a
track!all usuall has one or more !uttons that work Aust like mouse
!uttons.
# track!all reIuires freIuent cleaning !ecause it picks up oils from
our fingers and dust from the environment. Lor users who have limited
desk space& however& a track!all is a good alternative to a mouse
!ecause the device is stationar.
# touchpad is a small& flat& rectangular pointing device that is
sensitive to pressure and motion. 1o move the pointer using a touchpad&
slide our fingertip across the surface of the pad. .ome touchpads have
one or more !uttons around the edge of the pad that work like mouse
!uttons. *n most touchpads& ou also can tap the padQs surface to
imitate mouse operations such as clicking. 1ouchpads are found most
often on note!ook computers& including net!ooks and man 1a!let 4Cs.
220. Chapter ,: Input Question ;. #'
)iscuss the differences !etween the three !asic tpes of digital
cameras.
Correct #nswer:
1he three !asic tpes of digital cameras are studio cameras& field
cameras& and pointHandHshoot cameras. 1he most e(pensive and highest
Iualit of the three is a studio camera& which is a stationar camera
used for professional studio work. *ften used ! photoAournalists& a
field camera is a porta!le camera that has man lenses and other
attachments. #s with the studio camera& a field camera can !e Iuite
e(pensive. # pointHandHshoot camera is much more afforda!le and
lightweight and provides accepta!le Iualit photographic images for the
home or small !usiness user.
222. Chapter ,: Input Question ;. #+
)iscuss the two was of recording video
Correct #nswer:
.ome video devices record video using analog signals. Computers& !
contrast& use digital signals. 1o enter video from an analog device
into a personal computer& the analog signal must !e converted to a
digital signal. 1o do this& plug a video camera or other analog video
device in a video capture port on the sstem unit. *ne tpe of adapter
card that has a video capture port is a video capture card& which
converts an analog video signal into a digital signal that a computer
can process. Most new computers are not eIuipped with a video capture
card !ecause not all users have the need for this tpe of adapter card.
# digital video $)8% camera& ! contrast& records video as digital
signals instead of analog signals. Man )8 cameras can capture still
frames& as well as motion. 1o transfer recorded images to a hard disk
or optical disc& users connect )8 cameras directl to a 5.6 port or a
Lire@ire port on the sstem unit. 1hus& the computer does not need a
video capture card. .impl connect the video device to the computer and
!egin transferring images. #fter saving the video on a storage medium&
such as a hard disk or )8)& ou can pla it or edit it using video
editing software on a computer.
1333. Chapter ,: Input Question ;. #,
;(plain in detail what a video conference is.
Correct #nswer:
# video conference is a meeting !etween two or more geographicall
separated people who use a network or the Internet to transmit audio
and video data. 1o participate in a video conference using a computer
ou need video conferencing software or use a video conferencing @e!
application& along with a microphone& speakers& and a video camera
attached to or !uilt into a computer. ;(amples of video conferencing
software include C5world& Eive Meeting& and @e!;(.
#s ou speak& mem!ers of the meeting hear our voice on their speakers.
#n image in front of the video camera appears in a window on each
participantQs screen. # white!oard is another window on the screen that
displas notes and drawings simultaneousl on all participantsQ
screens. 1his window provides multiple users with an area on which the
can write or draw.
1331. Chapter ,: Input Question ;. #-
;(plain what MICD is& how MICD readers work& and what their uses are.
Correct #nswer:
MICD $magneticHink character recognition% devices read te(t printed
with magneti=ed ink. #n MICD reader converts MICD characters into a
form the computer can process. 1he !anking industr almost e(clusivel
uses MICD for check processing. ;ach check in our check!ook has
precoded MICD characters !eginning at the lowerHleft edge. 1he MICD
characters represent the !ank routing num!er& the customer account
num!er& and the check num!er.
@hen a !ank receives a check for pament& it uses an MICD inscri!er to
print the amount of the check in MICD characters in the lowerHright
corner. 1he check then is sorted or routed to the customer:s !ank&
along with thousands of others. ;ach check is inserted in an MICD
reader& which sends the check information 9 including the amount of the
check 9 to a computer for processing. @hen ou !alance our check!ook&
verif that the amount printed in the lowerHright corner is the same as
the amount written on the checkK otherwise& our statement will not
!alance.
1he !anking industr has esta!lished an international standard not onl
for !ank num!ers& !ut also for the font of the MICD characters. 1his
standardi=ation makes it possi!le for people to write checks in other
countries.
133". Chapter ,: Input Question C# #1
Case !-1
Cou have taken a new Ao! as a director of assistive technolog at a
local computer la! dedicated to supporting individuals with
disa!ilities. Cou are asked to identif technologies that will !e most
useful to given individuals.
6en has the earl stages of 4arkinson:s disease& which causes his hands
to trem!le. @hich of the following would assist him with using a
computerJ
a. gesture recognition !. Aostick
c. keguard d. trackpad
Correct #nswer:
c.
133'. Chapter ,: Input Question C# #"
Case !-1
Cou have taken a new Ao! as a director of assistive technolog at a
local computer la! dedicated to supporting individuals with
disa!ilities. Cou are asked to identif technologies that will !e most
useful to given individuals.
Celia has limited hand movement !ecause of an inAur she suffered.
@hich of the following is useful for her computer useJ
a. headHmounted pointer !. onHscreen ke!oard
c. keguard d. trackpad
Correct #nswer:
a.
133+. Chapter ,: Input Question C# #'
Case !-2
In our work in the I1 department& ou are charged with devising
configurations for desktop computers that work for particular
colleagues.
1he sstem ou are designing now is for a colleague who has ver
limited desk space for his desktop 4C. @hich of the following should
ou !u for himJ
a. mechanical mouse !. cordless mouse
c. optical mouse d. track!all
Correct #nswer:
d.
133,. Chapter ,: Input Question C# #+
Case !-2
In our work in the I1 department& ou are charged with devising
configurations for desktop computers that work for particular
colleagues.
#nother colleague is asking for a recommendation for himself
personall& for a gaming controller that offers motionHsensing
capa!ilities along with wireless 6luetooth technolog. @hat do ou
suggest for himJ
a. gamepad !. light gun
c. @ii remote d. Aostick
Correct #nswer:
c.
133-. Chapter -: *utput Question MC #1
____ is data that has !een processed into a useful form.
a. Input
!. 1hroughput
*c. *utput
d. Memor
133/. Chapter -: *utput Question MC #"
#$n% ____ device is an hardware component that conves information to
one or more people.
a. input
*!. output
c. storage
d. conveance
1330. Chapter -: *utput Question MC #'
#$n% ____ is an output device that visuall conves te(t& graphics& and
video information.
*a. displa
!. image
c. peripheral
d. resolution
1332. Chapter -: *utput Question MC #+
#$n% ____ is a displa device that is packaged as a separate
peripheral.
a. EC)
!. frame
c. printer
*d. monitor
1313. Chapter -: *utput Question MC #,
#$n% ____ displa is a lightweight displa device with a shallow depth&
such as an EC) monitor or plasma monitor& that does not use CD1
technolog.
*a. flatHpanel
!. pi(el
c. resolved
d. native
1311. Chapter -: *utput Question MC #-
#$n% ____ is a single point in an electronic image.
a. pica
*!. pi(el
c. icon
d. ke
131". Chapter -: *utput Question MC #/
EC)s are geared for a specific resolution& called the ____ resolution.
a. inde(ed
!. !aseline
*c. native
d. !road!and
131'. Chapter -: *utput Question MC #0
#n important measure of EC) monitors is the ____ time& which is the
time in milliseconds $ms% that it takes to turn a pi(el on or off.
a. contrast
!. pi(el
c. pitch
*d. response
131+. Chapter -: *utput Question MC #2
4i(el pitch& sometimes called ____ pitch& is the distance in
millimeters !etween pi(els on a displa device.
*a. dot
!. displa
c. ratio
d. contrast
131,. Chapter -: *utput Question MC #13
1o displa the highest Iualit images& an EC) monitor should plug in
a$n% ____.
a. )8I port
!. )ispla4ort
c. B)MI port
*d. an of the a!ove
131-. Chapter -: *utput Question MC #11
____ ratio descri!es the difference in light intensit !etween the
!rightest white and the darkest !lack that can !e displaed on an EC)
monitor.
a. >45
*!. Contrast
c. Color
d. Lormat
131/. Chapter -: *utput Question MC #1"
#$n% ____ is a chip that controls the manipulation and displa of
graphics on a displa device.
a. 5.6
!. MI)I
*c. >45
d. .Hvideo
1310. Chapter -: *utput Question MC #1'
# graphic processing unit:s ____ depth is the num!er of !its it uses to
store information a!out each pi(el.
a. format
*!. color
c. resolution
d. data
1312. Chapter -: *utput Question MC #1+
8ideo cards ma have a standard monitor port and a$n% ____ port&
allowing users to connect e(ternal devices such as a television&
)8)76luHra plaer& and video recorder to the computer.
a. MI)I
!. 5.6
*c. .Hvideo
d. Lire@ire
13"3. Chapter -: *utput Question MC #1,
1he ____ video standard has a tpical resolution of 033 ( -33.
a. <>#
*!. .8>#
c. .<>#
d. 5<>#
13"1. Chapter -: *utput Question MC #1-
1he ____ video standard has a tpical resolution of 13"+ ( /-0.
*a. <>#
!. .8>#
c. .<>#
d. 5<>#
13"". Chapter -: *utput Question MC #1/
1he ____ video standard has a tpical resolution of 1"03 ( 13"+.
a. <>#
!. .8>#
*c. .<>#
d. 5<>#
13"'. Chapter -: *utput Question MC #10
1he ____ video standard has a tpical resolution of 1-33 ( 1"33.
a. <>#
!. .8>#
c. .<>#
*d. 5<>#
13"+. Chapter -: *utput Question MC #12
#$n% ____ monitor is a displa that uses gas plasma technolog& which
sandwiches a laer of gas !etween two glass plates.
a. toner
*!. plasma
c. largeHformat
d. ?EQ
13",. Chapter -: *utput Question MC #"3
1he !est analog televisions have a resolution of ____ pi(els.
*a. ,"3 ( +33
!. 12"3 ( 1303
c. 1"0 ( ",-
d. "3+0 ( 1,'-
13"-. Chapter -: *utput Question MC #"1
____ is the most advanced form of digital television.
a. >18
!. <18
*c. B)18
d. C18
13"/. Chapter -: *utput Question MC #""
5sers are turning to ____ for crisper& higherHIualit output than the
can achieve with analog television.
*a. )18
!. <18
c. C18
d. B18
13"0. Chapter -: *utput Question MC #"'
@ith ____& the !roadcast signals are digiti=ed when the are sent via
overHtheHair !roadcasts from local television networks& satellite& or
ca!le.
a. ;MD
!. C18
*c. B)18
d. B18
13"2. Chapter -: *utput Question MC #"+
#ll of the following are game consoles ;<C;41 ____.
a. Microsoft <!o( '-3
!. ?intendo @ii
c. .on 4la.tation '
*d. .un Microsstems B)18
13'3. Chapter -: *utput Question MC #",
#$n% ____ monitor is a desktop monitor that contains a cathodeHra
tu!e.
a. plasma
!. largeHformat
c. EC)
*d. CD1
13'1. Chapter -: *utput Question MC #"-
nar001-1.jpg
#s shown in the accompaning figure& a ____ is a large& sealed glass
tu!e on the front of which is a screen coated with phosphor material.
*a. cathodeHra tu!e $CD1%
!. gas plasma tu!e $>41%
c. highHdefinition tu!e $B)1%
d. digital video tu!e $)81%
13'". Chapter -: *utput Question MC #"/
nar001-1.jpg
# "1Hinch monitor like the one in the accompaning figure ma have a
viewa!le si=e of ____ inches.
a. 1,
!. 10
*c. "3
d. ""
13''. Chapter -: *utput Question MC #"0
nar001-1.jpg
1in dots of ____ material coat the screen on a displa device like the
one in the accompaning figure.
a. lucite
!. acrlic
*c. phosphor
d. resolution
13'+. Chapter -: *utput Question MC #"2
#$n% ____ is an output device that produces te(t and graphics on a
phsical medium such as paper or transparenc film.
a. scanner
!. displa
c. resolver
*d. printer
13',. Chapter -: *utput Question MC #'3
4rinted information& called ____ cop& e(ists phsicall and is a more
permanent form of output.
*a. hard
!. serial
c. firm
d. displa
13'-. Chapter -: *utput Question MC #'1
# hard cop also is called a$n% ____.
a. scanned cop
!. displa cop
c. resolved cop
*d. printout
13'/. Chapter -: *utput Question MC #'"
5ntil a few ears ago& printing a document reIuired connecting a
computer to a printer with a ____.
a. portage
*!. ca!le
c. Lire@ire
d. .C.I link
13'0. Chapter -: *utput Question MC #''
6luetooth printing is more convenient than infrared printing !ecause
6luetooth devices ____ an appro(imate '3Hfoot range.
a. do not have to !e aligned and can !e outside
!. have to !e aligned !ut must !e within
*c. do not have to !e aligned !ut must !e within
d. have to !e aligned and can !e outside
13'2. Chapter -: *utput Question MC #'+
@ith ____ printing& a printer communicates with a device using light
waves.
a. DL
!. mo!ile
c. 6luetooth
*d. infrared
13+3. Chapter -: *utput Question MC #',
@ith ____ printing& a computer or other device transmits output to a
printer via radio waves.
a. DL
!. mo!ile
*c. 6luetooth
d. infrared
13+1. Chapter -: *utput Question MC #'-
.ome ____ printers spra ink& while others use heat or pressure to
create images.
*a. nonimpact
!. impact
c. !and
d. shuttleHmatri(
13+". Chapter -: *utput Question MC #'/
Commonl used nonimpact printers include all of the following ;<C;41
____.
a. inkHAet printers and photo printers
!. laser printers and thermal printers
c. mo!ile printers and la!el and postage printers
*d. line printers and dotHmatri( printers
13+'. Chapter -: *utput Question MC #'0
#$n% ____ printer forms characters and graphics on a piece of paper
without actuall striking the paper.
*a. nonimpact
!. dot matri(
c. shuttleHmatri(
d. line
13++. Chapter -: *utput Question MC #'2
# reasona!le Iualit inkHAet printer costs ____.
*a. less than S133
!. S1,3 to S"33
c. S"33 to S",3
d. over S",3
13+,. Chapter -: *utput Question MC #+3
#$n% ____ printer is a color printer that produces photoHla!HIualit
pictures.
a. output
!. image
*c. photo
d. pic
13+-. Chapter -: *utput Question MC #+1
nar002-1.jpg
4rinters like those shown in the accompaning figure& and which are for
large !usiness users& print more than ____ ppm.
*a. 1,3
!. ',3
c. /33
d. /,3
13+/. Chapter -: *utput Question MC #+"
nar002-1.jpg
#$n% ____& such as that shown in the accompaning figure& is a highH
speed& highHIualit nonimpact printer.
*a. laser printer
!. inkHAet printer
c. thermal printer
d. dotHmatri( printer
13+0. Chapter -: *utput Question MC #+'
nar002-1.jpg
# printer& such as that shown in the accompaning figure& uses software
that ena!les it to interpret a$n% ____& which tells the printer how to
la out the contents of a printed page.
a. unified modeling language $5ME%
*!. page description language $4)E%
c. o!AectHoriented language $**E%
d. hperte(t markup language $B1ME%
13+2. Chapter -: *utput Question MC #++
nar002-1.jpg
# printer& such as that shown in the accompaning figure& creates
images using a laser !eam and powdered ink& called ____.
a. laser dust
!. spoiler
*c. toner
d. cracker
13,3. Chapter -: *utput Question MC #+,
)eveloped ! BewlettH4ackard& a leading printer manufacturer& ____ is a
standard printer language that supports the fonts and laout used in
standard office documents.
a. 5ME
!. B1ME
c. **E
*d. 4CE
13,1. Chapter -: *utput Question MC #+-
1o print a fullHpage 1"33Hdpi photo& ou might need ____ of memor in
the printer.
a. '" M6
!. -+ M6
*c. -+ M6
d. 1"0 M6
13,". Chapter -: *utput Question MC #+/
4rofessionals in the desktop pu!lishing and graphic art fields commonl
use ____ !ecause it is designed for comple( documents with intense
graphics and colors.
a. 4CE
!. 4age.cript
c. 5ME
*d. 4ost.cript
13,'. Chapter -: *utput Question MC #+0
1he disadvantage of a multifunction peripheral is that ____.
a. it reIuires more space than having a separate printer&
scanner& cop machine& and fa( machine
!. it is significantl more e(pensive than purchasing a printer&
scanner& cop machine& and fa( machine separatel
*c. if the device !reaks down& users lose all four functions
d. all of the a!ove
13,+. Chapter -: *utput Question MC #+2
6asic thermal printers are ____ over time.
*a. ine(pensive& !ut the print Iualit is low and the images tend
to fade
!. ine(pensive& !ut the print Iualit is high and the images tend
to last
c. e(pensive& !ut the print Iualit is high although the images
tend to fade
d. e(pensive& !ut the print Iualit is low although the images
tend to last
13,,. Chapter -: *utput Question MC #,3
)eHsu!limation printers for the home or small !usiness user tpicall
print images in ____ than their professional counterparts.
a. a wide range of si=es and are much faster
!. a wide range of si=es !ut are much slower
c. onl one or two si=es !ut are much faster
*d. onl one or two si=es and are much slower
13,-. Chapter -: *utput Question MC #,1
Mo!ile printers mainl use an of the following technologies ;<C;41
____ technolog.
a. inkHAet
*!. laser
c. thermal
d. deHsu!limation
13,/. Chapter -: *utput Question MC #,"
#$n% ____ printer is a small printer that prints on an adhesiveHtpe
material that can !e placed on a variet of items such as envelopes&
packages& optical discs& photos& file folders& and tos.
a. mo!ile
!. thermal wa(
*c. la!el
d. deHsu!limation
13,0. Chapter -: *utput Question MC #,'
#$n% ____ printer is a special tpe of la!el printer that ma have a
!uiltHin digital scale and prints postage stamps.
a. stamp
*!. postage
c. digital
d. 5.4.
13,2. Chapter -: *utput Question MC #,+
4ostage printers allow users to !u and print digital postage& called
____ postage& right from their computer.
a. @e!
!. 5.4.
*c. Internet
d. online
13-3. Chapter -: *utput Question MC #,,
____ use a row of charged wires to draw an electrostatic pattern on
speciall coated paper and then fuse toner to the pattern.
a. Impact printers
*!. 4lotters
c. EargeHformat printers
d. ?EQ printers
13-1. Chapter -: *utput Question MC #,-
5sing inkHAet printer technolog& !ut on a much larger scale& a$n% ____
creates photoHrealisticHIualit color prints.
*a. largeHformat printer
!. impact printer
c. ?EQ printer
d. plotter
13-". Chapter -: *utput Question MC #,/
#$n% ____ printer forms characters and graphics on a piece of paper !
striking a mechanism against an inked ri!!on that phsicall contacts
the paper.
a. ?EQ
*!. impact
c. laser
d. thermal
13-'. Chapter -: *utput Question MC #,0
Impact printers commonl produce ____ output& which is print Iualit
slightl less clear than what is accepta!le for !usiness letters.
a. dotHmatri(
!. line
*c. ?EQ
d. thermal
13-+. Chapter -: *utput Question MC #,2
1wo commonl used tpes of impact printers are ____.
a. inkHAet printers and laser printers
*!. dotHmatri( printers and line printers
c. photo printers and largeHformat printers
d. mo!ile printers and thermal printers
13-,. Chapter -: *utput Question MC #-3
____ printers often use continuousHform paper.
a. Easer
!. 1hermal
c. InkHAet
*d. Impact
13--. Chapter -: *utput Question MC #-1
#$n% ____ printer is an impact printer that produces printed images
when tin wire pins on a print head mechanism strike an inked ri!!on.
a. line
!. thermal
c. ?EQ
*d. dotHmatri(
13-/. Chapter -: *utput Question MC #-"
Most dotHmatri( printers use ____ paper& in which thousands of sheets
of paper are connected together end to end.
*a. continuousHform
!. impact
c. line
d. thermal
13-0. Chapter -: *utput Question MC #-'
#$n% ____ printer is a highHspeed impact printer that prints an entire
line at a time.
a. continuousHform
!. impact
c. thermal
*d. line
13-2. Chapter -: *utput Question MC #-+
1he speed of most dotHmatri( printers ranges from ____ characters per
second.
a. 133 to 1,,
!. "/3 to ++3
*c. '/, to 1133
d. ,,3 to 1"33
13/3. Chapter -: *utput Question MC #-,
1he speed of a dotHmatri( printer is measured ! the num!er of ____ it
can print.
*a. characters per second $cps%
!. characters per minute $cpm%
c. pages per second $pps%
d. pages per minute $ppm%
13/1. Chapter -: *utput Question MC #--
nar003-1.jpg
Man personal computer users add surround sound ____& such as those
shown in the accompaning figure& to their computers to generate a
higherHIualit sound.
a. su!woofers
!. headphones
c. satellites
*d. speakers
13/". Chapter -: *utput Question MC #-/
nar003-1.jpg
#s shown in the accompaning figure& most surround sound speaker
sstems include one or two center speakers and two or more ____
speakers so that sound emits from all directions.
a. 8oI4
!. fa(!ack
c. MICD
*d. satellite
13/'. Chapter -: *utput Question MC #-0
nar003-1.jpg
#n audio ____ device& such as that shown in the accompaning figure& is
a component of a computer that produces music& speech& or other sounds&
such as !eeps.
a. input
!. throughput
*c. output
d. storage
13/+. Chapter -: *utput Question MC #-2
nar003-1.jpg
1o !oost the low !ass sounds& some users add a$n% ____& such as that
shown in the accompaning figure.
*a. su!woofer
!. headphone
c. satellite
d. audio input device
13/,. Chapter -: *utput Question MC #/3
____ are audio output devices that cover or are placed outside the ear.
a. ;arphones
!. ;ar!uds
*c. Beadphones
d. 8oI4s
13/-. Chapter -: *utput Question MC #/1
____ are audio output devices that rest inside the ear canal.
*a. ;ar!uds
!. Beadphones
c. 8oI4
d. ;Hphones
13//. Chapter -: *utput Question MC #/"
8oice ____ occurs when a person:s voice is heard or when the computer
talks through speakers on the computer.
*a. output
!. fa(ing
c. input
d. throughput
13/0. Chapter -: *utput Question MC #/'
@hich of the following is a tpe of smaller& lowHcost data proAectorJ
a. *MD
!. 8oI4
*c. EC)
d. 6oth a and c
13/2. Chapter -: *utput Question MC #/+
Lront proAection and rear proAection interactive white!oards range in
si=e from ____ inches.
*a. +0 to 2+
!. ,3 to 1,3
c. -3 to 1"3
d. /, to 1,3
1303. Chapter -: *utput Question MC #/,
#$n% ____ is a touchHsensitive device& resem!ling a drHerase !oard&
that displas the image on a connected computer screen.
a. 6raille printer
!. utilit manager
c. accessi!ilit wi=ard
*d. interactive white!oard
1301. Chapter -: *utput Question MC #/-
.ome input devices include ____ output that provides the user with a
phsical response from the device.
a. utilit
!. interactive
*c. tactile
d. phsical
130". Chapter -: *utput Question MC #//
@hich of the following is likel to use a '3Hinch monitorJ
a. home user
*!. power user
c. mo!ile user
d. #ll of the a!ove
130'. Chapter -: *utput Question MC #/0
#n alternative for !lind users is a$n% ____ printer& which outputs
information in 6raille on paper.
*a. 6raille
!. utilit
c. highHcontrast
d. magnifier
130+. Chapter -: *utput Question MC #/2
1he ____ enlarges te(t and other items in a window on the screen.
a. 6raille
!. ;nlarger utilit
c. BighHcontrast option
*d. Magnifier
130,. Chapter -: *utput Question MC #03
In @indows& instead of using a monitor& !lind users can work with voice
output via @indows ____.
a. #ccessi!ilit @i=ard
*!. ?arrator
c. 5tilit Manager
d. #uditor
130-. Chapter -: *utput Question MD #1
@hich of the following is a !asic categor of outputJ
a. te(t
!. graphics
c. data
d. video
130/. Chapter -: *utput Question MD #"
*rganic E;)s ____ than standard 1L1 displas.
a. displa more !rightl
!. are less e(pensive to produce
c. consume less power
d. have a lower resolution
1300. Chapter -: *utput Question MD #'
1he Iualit of an EC) monitor depends largel on its ____.
a. cathode depth
!. dot pitch
c. resolution
d. contrast ratio
1302. Chapter -: *utput Question MD #+
@ith B)18& the !roadcast signals are digiti=ed when the are sent via
*1# !roadcasts from ____.
a. local television networks
!. porta!le media plaers
c. satellite
d. ca!le
1323. Chapter -: *utput Question MD #,
# hard cop can !e in ____ orientation.
a. !aseline
!. portrait
c. measured
d. landscape
1321. Chapter -: *utput Question MD #-
@hich of the following is a common page description language that comes
with a laser printer when it is purchasedJ
a. 4CE
!. 4C<
c. Gava.cript
d. 4ost.cript
132". Chapter -: *utput Question MD #/
# laser toner cartridge can !e ____ for a!out ,&333 printed pages.
a. S,3
!. S133
c. S1/3
d. S",3
132'. Chapter -: *utput Question MD #0
Mo!ile printers mainl use ____ technolog.
a. laser
!. thermal
c. inkHAet
d. thermal wa(Htransfer
132+. Chapter -: *utput Question MD #2
Impact printers can handle ____.
a. dust environments
!. e(treme temperatures
c. the use of noncontinuous paper
d. vi!rations
132,. Chapter -: *utput Question MD #13
____ often use line printers.
a. Manufacturing applications
!. .ervers
c. Mainframes
d. ?etworked applications
132-. Chapter -: *utput Question M1L #1
#s with an EC) monitor& the greater the video card:s !it depth& the
worse the resulting image.
a. 1rue
*!. Lalse
132/. Chapter -: *utput Question M1L #"
1he lower the dpi $dots per inch% an inkHAet printer can output& the
!etter the print Iualit.
a. 1rue
*!. Lalse
1320. Chapter -: *utput Question M1L #'
1hermal wa(Htransfer printers are more e(pensive than man color laser
printers.
a. 1rue
*!. Lalse
1322. Chapter -: *utput Question M1L #+
EowerHend deHsu!limation printers are compara!le in cost to a photo
printer !ased on inkHAet technolog.
*a. 1rue
!. Lalse
1133. Chapter -: *utput Question M1L #,
Impact printers are nois !ecause a mechanism strikes against an inked
ri!!on that phsicall contacts the paper.
*a. 1rue
!. Lalse
1131. Chapter -: *utput Question M1L #-
?onimpact printers are ideal for printing multipart forms !ecause the
can print through laers of paper.
a. 1rue
*!. Lalse
113". Chapter -: *utput Question M1L #/
#$n% laser printer produces printed images when tin wire pins on a
print head mechanism strike an inked ri!!on.
a. 1rue
*!. Lalse
113'. Chapter -: *utput Question M1L #0
@ireless music sstems include a Lire@ire transmitter that plugs into a
computer& a receiver that connects to a television or stereo sstem&
and a remote control.
a. 1rue
*!. Lalse
113+. Chapter -: *utput Question M1L #2
)E4 proAectors& which use liIuid crstal displa technolog& attach
directl to a computer& and use their own light source to displa the
information shown on the computer on the screen.
a. 1rue
*!. Lalse
113,. Chapter -: *utput Question M1L #13
EC) proAectors use tin mirrors to reflect light& which produces crisp&
!right& colorful images that remain in focus and can !e seen clearl
even in a wellHlit room.
a. 1rue
*!. Lalse
113-. Chapter -: *utput Question 1L #1
Computers process information $output% into data $input%.
a. 1rue
*!. Lalse
113/. Chapter -: *utput Question 1L #"
Most mo!ile computers and devices separate the displa and other
components into a different phsical case.
a. 1rue
*!. Lalse
1130. Chapter -: *utput Question 1L #'
Monochrome means information on a monitor can !e displaed onl in
white on a !lack !ackground.
a. 1rue
*!. Lalse
1132. Chapter -: *utput Question 1L #+
Information on a displa device& sometimes called hard cop& e(ists
electronicall and appears for a temporar period.
a. 1rue
*!. Lalse
1113. Chapter -: *utput Question 1L #,
# large monitor allows users to view less information on the screen at
once& !ut usuall is less e(pensive.
a. 1rue
*!. Lalse
1111. Chapter -: *utput Question 1L #-
# newer use of *E;) technolog is in the headHmounted displa $BM)%&
which is a displa in a helmet& goggles& or glasses
*a. 1rue
!. Lalse
111". Chapter -: *utput Question 1L #/
1he lower the time in milliseconds it takes to turn a pi(el on or off
on an EC) monitor& the slower the response time.
a. 1rue
*!. Lalse
111'. Chapter -: *utput Question 1L #0
)igital camera screen si=es usuall range from "., to + inches.
*a. 1rue
!. Lalse
111+. Chapter -: *utput Question 1L #2
1he higher the nits of an EC) monitor or EC) screen& the dimmer the
images.
a. 1rue
*!. Lalse
111,. Chapter -: *utput Question 1L #13
4i(el pitch descri!es the difference in light intensit !etween the
!rightest white and the darkest !lack that can !e displaed on an EC)
monitor.
a. 1rue
*!. Lalse
111-. Chapter -: *utput Question 1L #11
6rightness of an EC) monitor or EC) screen is measured in pi(els.
a. 1rue
*!. Lalse
111/. Chapter -: *utput Question 1L #1"
EC) monitors use a digital signal to produce a picture.
*a. 1rue
!. Lalse
1110. Chapter -: *utput Question 1L #1'
.everal video standards have !een developed to define the resolution&
num!er of colors& and other displa properties.
*a. 1rue
!. Lalse
1112. Chapter -: *utput Question 1L #1+
6oth the video card and the monitor must support the same video
standard to generate a desired resolution and num!er of colors.
*a. 1rue
!. Lalse
11"3. Chapter -: *utput Question 1L #1,
# video card or mother!oard& in the case of integrated video& must have
enough video memor to generate the resolution and num!er of colors ou
want to displa.
*a. 1rue
!. Lalse
11"1. Chapter -: *utput Question 1L #1-
1he aspect ratio for widescreen monitors is ":1.
a. 1rue
*!. Lalse
11"". Chapter -: *utput Question 1L #1/
1he !est analog televisions have a resolution of onl 12"3 ( 1303
pi(els.
a. 1rue
*!. Lalse
11"'. Chapter -: *utput Question 1L #10
1oda& all !roadcast stations must transmit digital signals& as
mandated ! the LCC.
*a. 1rue
!. Lalse
11"+. Chapter -: *utput Question 1L #12
@ith game consoles& the output device often is a television.
*a. 1rue
!. Lalse
11",. Chapter -: *utput Question 1L #"3
Inside a CD1& an electron !eam moves !ack and forth across the !ack of
the screen causing the dots on the front of the screen to glow& which
produces an image on the screen.
*a. 1rue
!. Lalse
11"-. Chapter -: *utput Question 1L #"1
# scanner is an output device that produces te(t and graphics on a
phsical medium such as paper.
a. 1rue
*!. Lalse
11"/. Chapter -: *utput Question 1L #""
.mall !usiness computer users might print several hundred pages a da.
*a. 1rue
!. Lalse
11"0. Chapter -: *utput Question 1L #"'
Bome computer users might print fewer than a hundred pages a week.
*a. 1rue
!. Lalse
11"2. Chapter -: *utput Question 1L #"+
@ith 6luetooth printing& a printer communicates with a computer or
other device using infrared light waves.
a. 1rue
*!. Lalse
11'3. Chapter -: *utput Question 1L #",
InkHAet printers produce te(t and graphics in !oth !lackHandHwhite and
color on a variet of paper tpes.
*a. 1rue
!. Lalse
11'1. Chapter -: *utput Question 1L #"-
1he print head mechanism in an inkHAet printer contains inkHfilled
print cartridges.
*a. 1rue
!. Lalse
11'". Chapter -: *utput Question 1L #"/
@ith an inkHAet printer& a higher dpi means the drops of ink are
larger.
a. 1rue
*!. Lalse
11''. Chapter -: *utput Question 1L #"0
Most inkHAet printers have at least two print cartridges: one
containing !lack ink and the other$s% containing colors.
*a. 1rue
!. Lalse
11'+. Chapter -: *utput Question 1L #"2
1he num!er of pages a single inkHAet cartridge can print varies !
manufacturer and the tpe of documents !eing printed.
*a. 1rue
!. Lalse
11',. Chapter -: *utput Question 1L #'3
.ome photo printers can print panoramic photos.
*a. 1rue
!. Lalse
11'-. Chapter -: *utput Question 1L #'1
Man photo printers have a !uiltHin card slot so the printer can print
digital photographs directl from a memor card.
*a. 1rue
!. Lalse
11'/. Chapter -: *utput Question 1L #'"
.ome photo printers have !uiltHin EC) color screens& allowing users to
view and enhance pictures !efore printing them.
*a. 1rue
!. Lalse
11'0. Chapter -: *utput Question 1L #''
Easer printers for large !usiness users print less than 1, ppm $pages
per minute%.
a. 1rue
*!. Lalse
11'2. Chapter -: *utput Question 1L #'+
Color laser printers are priced slightl higher than otherwise
eIuivalent !lackHandHwhite models.
*a. 1rue
!. Lalse
11+3. Chapter -: *utput Question 1L #',
@hen printing a document& laser printers process and store the entire
page !efore the actuall print it.
*a. 1rue
!. Lalse
11+1. Chapter -: *utput Question 1L #'-
Multifunction peripherals reIuire less space than having separate
devices.
*a. 1rue
!. Lalse
11+". Chapter -: *utput Question 1L #'/
.ome mo!ile printers have a !uiltHin wireless port through which the
communicate with a computer wirelessl.
*a. 1rue
!. Lalse
11+'. Chapter -: *utput Question 1L #'0
.ome plotters and largeHformat printers use individual sheets of paper&
while others take large rolls.
*a. 1rue
!. Lalse
11++. Chapter -: *utput Question 1L #'2
Ea!el printers tpicall use thermal technolog.
*a. 1rue
!. Lalse
11+,. Chapter -: *utput Question 1L #+3
Easer printers for mainframe computers ordinaril use continuousHform
paper.
a. 1rue
*!. Lalse
11+-. Chapter -: *utput Question 1L #+1
1o take full advantage of highHend surround sound speaker sstems& !e
sure the sound card in the computer is compati!le with the speaker
sstem.
*a. 1rue
!. Lalse
11+/. Chapter -: *utput Question 1L #+"
Beadphones rest inside the ear canal.
a. 1rue
*!. Lalse
11+0. Chapter -: *utput Question 1L #+'
In some software applications& the computer can speak the contents of a
document through voice output.
*a. 1rue
!. Lalse
11+2. Chapter -: *utput Question 1L #++
8oice output rarel works with voice input.
a. 1rue
*!. Lalse
11,3. Chapter -: *utput Question 1L #+,
.ome data proAectors are small porta!le devices.
*a. 1rue
!. Lalse
11,1. Chapter -: *utput Question 1L #+-
.ome data proAectors are large devices that attach to a ceiling or wall
in an auditorium.
*a. 1rue
!. Lalse
11,". Chapter -: *utput Question 1L #+/
6ecause EC) proAectors tend to produce lowerHIualit images& users
often prefer )E4 proAectors for their sharper& !righter images.
*a. 1rue
!. Lalse
11,'. Chapter -: *utput Question 1L #+0
In addition to games& Aosticks& wheels& and gamepads that include
force feed!ack are used in practical applications such as in the
militar and aviation.
*a. 1rue
!. Lalse
11,+. Chapter -: *utput Question 1L #+2
BearingHimpaired users can instruct programs to displa words instead
of sounds.
*a. 1rue
!. Lalse
11,,. Chapter -: *utput Question 1L #,3
8isuall impaired users cannot change @indows settings& such as
increasing the si=e or changing the color of te(t to make words easier
to read.
a. 1rue
*!. Lalse
11,-. Chapter -: *utput Question C* #1
____________________ is a categor of output that includes memos&
letters& announcements& press releases& and reports.
Correct #nswer$s%:
a. 1e(t
11,/. Chapter -: *utput Question C* #"
____________________ is a categor of output that includes drawings&
clip art& and photographs.
Correct #nswer$s%:
a. >raphics
11,0. Chapter -: *utput Question C* #'
____________________ is a categor of output that includes music&
narrations& and speeches.
Correct #nswer$s%:
a. #udio
11,2. Chapter -: *utput Question C* #+
____________________ is a categor of output that includes prerecorded
news reports& movies& and performances.
Correct #nswer$s%:
a. 8ideo
11-3. Chapter -: *utput Question C* #,
Commonl used ____________________ devices include displa devices&
printers& speakers& headphones& and ear!uds.
Correct #nswer$s%:
a. output
11-1. Chapter -: *utput Question C* #-
1wo tpes of ____________________ devices are flatHpanel displas and
CD1s.
Correct #nswer$s%:
a. displa
11-". Chapter -: *utput Question C* #/
____________________ means information appears on a monitor in one
color on a different color !ackground.
Correct #nswer$s%:
a. Monochrome
11-'. Chapter -: *utput Question C* #0
# monitor is measured in the same wa as a television is measured& that
is ____________________ from one corner to the other.
Correct #nswer$s%:
a. diagonall
11-+. Chapter -: *utput Question C* #2
#$n% ____________________ monitor is a desktop monitor that uses a
liIuid crstal displa instead of cathode ra tu!e to produce images on
the screen.
Correct #nswer$s%:
a. EC)
!. liIuid crstal displa
c. EC) $liIuid crstal displa%
d. liIuid crstal displa $EC)%
11-,. Chapter -: *utput Question C* #13
Mo!ile computers& such as note!ook computers and smart phones and other
mo!ile devices& have !uiltHin ____________________ screens.
Correct #nswer$s%:
a. EC)
11--. Chapter -: *utput Question C* #11
EC) monitors have a small ____________________K that is& the take up
less desk space than older monitors.
Correct #nswer$s%:
a. footprint
11-/. Chapter -: *utput Question C* #1"
.etting a monitor to displa a higher ____________________ uses a
greater num!er of pi(els and thus provides a smoother image.
Correct #nswer$s%:
a. resolution
11-0. Chapter -: *utput Question C* #1'
#$n% ____________________ displa uses a separate transistor for each
liIuid crstal cell and thus displas highHIualit color that is
viewa!le from all angles.
Correct #nswer$s%:
a. 1L1
11-2. Chapter -: *utput Question C* #1+
# newer tpe of 1L1 technolog& called ____________________& uses
organic molecules that produce an even !righter& easierHtoHread displa
than standard 1L1 displas.
Correct #nswer$s%:
a. *E;)
!. *rganic E;)
c. *E;) $*rganic E;)%
d. *rganic E;) $*E;)%
11/3. Chapter -: *utput Question C* #1,
#$n% ____________________ displa uses fewer transistors& reIuires less
power& and is less e(pensive than an activeHmatri( displa.
Correct #nswer$s%:
a. passiveHmatri(
11/1. Chapter -: *utput Question C* #1-
nar00!-1.jpg
#$n% ____________________ monitor like the one in the accompaning
figure uses a liIuid compound to present information on a displa
device.
Correct #nswer$s%:
a. EC)
!. EiIuid crstal displa
c. EiIuid crstal displa $EC)%
d. EC) $liIuid crstal displa%
11/". Chapter -: *utput Question C* #1/
nar00!-1.jpg
EC) monitors and EC) screens like the one in the accompaning figure
produce color using ____________________ technolog.
Correct #nswer$s%:
a. passive matri(
!. active matri(
c. activeHmatri(
d. passiveHmatri(
e. activeHmatri( or passiveHmatri(
f. active matri( or passive matri(
g. passive matri( or active matri(
h. passiveHmatri( or activeHmatri(
11/'. Chapter -: *utput Question C* #10
nar00!-1.jpg
1o displa the highest Iualit images& an EC) monitor like the one in
the accompaning figure should plug in a$n% ____________________ port&
which ena!les digital signals to transmit directl to the EC) monitor.
Correct #nswer$s%:
a. )8I
!. )igital 8ideo Interface
c. )8I $)igital 8ideo Interface%
d. )igital 8ideo Interface $)8I%
e. )ispla4ort
f. B)MI
g. BighH)efinition Media Interface
h. B)MI $BighH)efinition Media Interface%
i. BighH)efinition Media In
11/+. Chapter -: *utput Question C* #12
nar00!-1.jpg
In monitors like the one in the accompaning figure& a$n%
____________________ is a unit of visi!le light intensit eIual to one
candela $formerl called candlepower% per sIuare meter.
Correct #nswer$s%:
a. nit
11/,. Chapter -: *utput Question C* #"3
nar00!-1.jpg
@hen compared to EC) monitors& like the one in the accompaning figure&
____________________ monitors offer larger screen si=es and higher
displa Iualit !ut are more e(pensive.
Correct #nswer$s%:
a. plasma
11/-. Chapter -: *utput Question C* #"1
# monitor:s ____________________ si=e is the diagonal measurement of
the actual viewing area provided ! the screen in the CD1 monitor.
Correct #nswer$s%:
a. viewa!le
11//. Chapter -: *utput Question C* #""
# printout in ____________________ orientation presents its information
printed across the shorter width of the paper.
Correct #nswer$s%:
a. portrait
11/0. Chapter -: *utput Question C* #"'
*utput that is presented on a displa device is called
____________________ cop.
Correct #nswer$s%:
a. soft
11/2. Chapter -: *utput Question C* #"+
# printout in ____________________ orientation presents its information
printed across the widest part of the paper.
Correct #nswer$s%:
a. landscape
1103. Chapter -: *utput Question C* #",
*f letters& spreadsheets& reports& and !ooks& the all usuall use
portrait orientation except ____________________.
Correct #nswer$s%:
a. spreadsheets
1101. Chapter -: *utput Question C* #"-
#$n% ____________________ printer is a tpe of nonimpact printer that
forms characters and graphics ! spraing tin drops of liIuid ink onto
a piece of paper.
Correct #nswer$s%:
a. inkHAet
110". Chapter -: *utput Question C* #"/
4rinter ____________________ is measured ! the num!er of dots per inch
a printer can print.
Correct #nswer$s%:
a. resolution
110'. Chapter -: *utput Question C* #"0
1he ____________________ of an inkHAet printer is measured ! the
num!er of pages per minute it can print.
Correct #nswer$s%:
a. speed
110+. Chapter -: *utput Question C* #"2
Most inkHAet printers can print from 1"33 to ____________________ dpi.
Correct #nswer$s%:
a. +033
110,. Chapter -: *utput Question C* #'3
Most inkHAet printers can print from 1"H'- ____________________.
Correct #nswer$s%:
a. ppm
!. pages per minute
c. ppm $pages per minute%
d. pages per minute $ppm%
110-. Chapter -: *utput Question C* #'1
Man photo printers use ____________________ technolog.
Correct #nswer$s%:
a. inkHAet
110/. Chapter -: *utput Question C* #'"
#$n% ____________________ printer generates images ! pushing
electricall heated pins against heatHsensitive paper.
Correct #nswer$s%:
a. thermal
1100. Chapter -: *utput Question C* #''
#$n% ____________________ printer generates rich& nonsmearing images !
using heat to melt colored wa( onto heatHsensitive paper.
Correct #nswer$s%:
a. thermal wa( transfer
!. thermalHwa( transfer
c. thermal wa(Htransfer
1102. Chapter -: *utput Question C* #'+
#$n% ____________________ printer uses heat to transfer colored de to
speciall coated paper& creating images that are of photographic
Iualit.
Correct #nswer$s%:
a. deHsu!limation
!. de su!limation
c. digital photo
1123. Chapter -: *utput Question C* #',
#$n% ____________________ printer is a small& lightweight !atterH
powered printer that allows a mo!ile user to print from a note!ook
computer& smart phone& or other mo!ile device.
Correct #nswer$s%:
a. mo!ile
1121. Chapter -: *utput Question C* #'-
____________________ are used in speciali=ed fields such as engineering
and drafting and usuall are ver costl.
Correct #nswer$s%:
a. 4lotters
112". Chapter -: *utput Question C* #'/
)igital postage is sometimes known as ____________________ postage.
Correct #nswer$s%:
a. Internet
112'. Chapter -: *utput Question C* #'0
Most la!el printers also print ____________________ codes.
Correct #nswer$s%:
a. !ar
112+. Chapter -: *utput Question C* #'2
#$n% ____________________ is a sophisticated printer used to produce
highHIualit drawings such as !lueprints& maps& and circuit diagrams.
Correct #nswer$s%:
a. plotter
112,. Chapter -: *utput Question C* #+3
Most personal computers have a small internal ____________________ that
usuall outputs onl lowHIualit sound.
Correct #nswer$s%:
a. speaker
112-. Chapter -: *utput Question M# #1H"3
definition.1pe of document that is tpicall printed on a plotterMind
of printer used to produce highHIualit drawings such as maps and
circuit diagrams1he Iualit of an EC) monitor or EC) screen depends
primaril on this1he standard unit of luminous intensit1he four !asic
tpes are te(t& graphics& audio& and video#n output device that
visuall conves te(t& graphics& and video information# displa device
packaged as a separate peripheral1pe of monitor that offers screen
si=es up to 1,3 inches wide1he most advanced form of digital
television1he time in milliseconds it takes to turn a pi(el on or
off*rientation that is taller than it is wide*rientation that is wider
than it is tall4rinter that forms characters ! striking a mechanism
against an inked ri!!on.elfHservice gas pumps often print receipts
using this kind of printer5se this for a monitorQs optimal
resultsControls the manipulation and displa of graphics on a displa
device4ort that ena!les digital signals to transmit directl to the EC)
monitor4ort that allows users to connect e(ternal analog devices to the
computer.ometimes called an allHinHone device1pe of proAector that
uses liIuid crstal displa technolog and its own light source to
displa the information shown on the computer on the screen!lueprint
plotter resolution candela output displa device monitor plasma B)18
response time portrait landscape impact thermal native resolution >45
)8I .Hvideo multifunction EC)
NaO 1. 1pe of document that is tpicall printed on a plotter
N!O ". Mind of printer used to produce highHIualit drawings
such as maps and circuit diagrams
NcO '. 1he Iualit of an EC) monitor or EC) screen depends
primaril on this
NdO +. 1he standard unit of luminous intensit
NeO ,. 1he four !asic tpes are te(t& graphics& audio& and
video
NfO -. #n output device that visuall conves te(t& graphics&
and video information
NgO /. # displa device packaged as a separate peripheral
NhO 0. 1pe of monitor that offers screen si=es up to 1,3
inches wide
NiO 2. 1he most advanced form of digital television
NAO 13. 1he time in milliseconds it takes to turn a pi(el on
or off
NkO 11. *rientation that is taller than it is wide
NlO 1". *rientation that is wider than it is tall
NmO 1'. 4rinter that forms characters ! striking a mechanism
against an inked ri!!on
NnO 1+. .elfHservice gas pumps often print receipts using this
kind of printer
NoO 1,. 5se this for a monitorQs optimal results
NpO 1-. Controls the manipulation and displa of graphics on a
displa device
NIO 1/. 4ort that ena!les digital signals to transmit directl
to the EC) monitor
NrO 10. 4ort that allows users to connect e(ternal analog
devices to the computer
NsO 12. .ometimes called an allHinHone device
NtO "3. 1pe of proAector that uses liIuid crstal displa
technolog and its own light source to displa the information shown on
the computer on the screen
a. !lueprint
!. plotter
c. resolution
d. candela
e. output
f. displa device
g. monitor
h. plasma
i. B)18
A. response time
k. portrait
l. landscape
m. impact
n. thermal
o. native resolution
p. >45
I. )8I
r. .Hvideo
s. multifunction
t. EC)
112/. Chapter -: *utput Question ;. #1
)iscuss the four !asic categories of output.
Correct #nswer:
@hile working with a computer& a user encounters four !asic categories
of output: te(t& graphics& audio& and video. 8er often& a single form
of output& such as a @e! page& includes more than one of these
categories.
T 1e(t 9 ;(amples of te(tH!ased output are memos& letters& press
releases& reports& classified advertisements& newsletters& envelopes&
mailing la!els& and eHmail messages. *n the @e!& users view and print
man other tpes of te(tH!ased output. 1hese include !logs& newspaper
and maga=ine articles& !ooks& pla or television show transcripts&
stock Iuotes& speeches& and lectures.
T >raphics 9 *utput often includes graphics to enhance its visual
appeal and conve information. 6usiness letters have logos. Deports
include charts. ?ewsletters use drawings& clip art& and photographs.
5sers print highHIualit photographs taken with a digital camera. Man
@e! sites use animated graphics& such as !linking icons& scrolling
messages& or simulations.
T #udio 9 5sers insert their favorite songs from i1unes and listen to
the music while working on the computer. .oftware such as games&
encclopedias& and simulations often have musical accompaniments for
entertainment and audio clips& such as narrations and speeches& to
enhance understanding. *n the @e!& users tune into radio and television
stations and listen to audio clips& podcasts& or live !roadcasts of
interviews& talk shows& sporting events& news& music& and concerts.
1he also use the Internet to conduct realHtime conversations with
friends& coworkers& or famil mem!ers& Aust as if the were speaking on
the telephone.
T 8ideo 9 #s with audio& software and @e! sites often include video
clips to enhance understanding. 8odcasts and video !logs& for e(ample&
add a video component to the traditional podcast and !log. 5sers watch
a live or prerecorded news report& view a repla while attending a live
sporting event& o!serve weather conditions& or enAo a live performance
of their favorite musician or musical group on a computer or mo!ile
device. Instead of renting a movie& users can download movie content
from a @e! site for a fee and then watch the entire movie on a computer
or mo!ile device. #ttaching a video camera to the computer allows users
to watch home movies on the computer. 1he also can attach a
television:s antenna or ca!le to the computer and watch a television
program on the computer screen.
1120. Chapter -: *utput Question ;. #"
)iscuss what a CD1 monitor is and how it differs from EC) monitors.
Correct #nswer:
# CD1 monitor is a desktop monitor that contains a cathodeHra tu!e. #
cathodeHra tu!e $CD1% is a large& sealed glass tu!e. 1he front of the
tu!e is the screen. 1in dots of phosphor material coat the screen on a
CD1. Inside the CD1& an electron !eam moves !ack and forth across the
!ack of the screen. 1his causes the dots on the front of the screen to
glow& which produces an image on the screen.
CD1 monitors have a much larger footprint than do EC) monitorsK that
is& the take up more desk space and thus are not used much toda. #
CD1 monitor:s viewa!le si=e is the diagonal measurement of the actual
viewing area provided ! the screen in the CD1 monitor. # "1Hinch
monitor& for e(ample& ma have a viewa!le si=e of "3 inches.
1122. Chapter -: *utput Question ;. #'
)iscuss wireless printing options.
Correct #nswer:
1oda& wireless printing technolog makes the task of printing from a
note!ook computer& smart phone& or digital camera much easier. 1wo
wireless technologies for printing are 6luetooth and infrared. @ith
6luetooth printing& a computer or other device transmits output to a
printer via radio waves. 1he computer or other device and the printer
do not have to !e aligned with each otherK rather& the need to !e
within an appro(imate '3Hfoot range. @ith infrared printing& a printer
communicates with a computer or other device using infrared light
waves. 1o print from a smart phone& for e(ample& a user lines up the
Ir)# port on the smart phone with the Ir)# port on the printer.
1"33. Chapter -: *utput Question ;. #+
)iscuss inkHAet printing& including the costs& tpes of paper it
accepts& what it can print on& its resolution& and its speed.
Correct #nswer:
#n inkHAet printer is a tpe of nonimpact printer that forms characters
and graphics ! spraing tin drops of liIuid ink onto a piece of
paper. InkHAet printers have !ecome a popular tpe of color printer for
use in the home. # reasona!le Iualit inkHAet printer costs less than
S133.
InkHAet printers produce te(t and graphics in !oth !lackHandHwhite and
color on a variet of paper tpes. 1hese printers normall use
individual sheets of paper stored in one or two remova!le or stationar
tras. InkHAet printers accept papers in man si=es& ranging from ' ( ,
inches to 0 17" ( 1+ inches. #vaila!le paper tpes include plain paper&
inkHAet paper& photo paper& gloss paper& and !anner paper. Most inkH
Aet printers can print photographicHIualit images on an of these
tpes of paper.
InkHAet printers also print on other materials such as envelopes&
la!els& inde( cards& greeting card paper $card stock%& transparencies&
and ironHon 1Hshirt transfers. Man inkHAet printers include software
for creating greeting cards& !anners& !usiness cards& and letterheads.
#s with man other input and output devices& one factor that determines
the Iualit of an inkHAet printer is its resolution. 4rinter resolution
is measured ! the num!er of dots per inch $dpi% a printer can print.
@ith an inkHAet printer& a dot is a drop of ink. # higher dpi means the
drops of ink are smaller. Most inkHAet printers can print from 1"33 to
+033 dpi.
1he higher the dpi& the !etter the print Iualit. 1he difference in
Iualit !ecomes noticea!le when the si=e of the printed image
increases. 1hat is& a walletHsi=ed image printed at 1"33 dpi ma look
similar in Iualit to one printed at "+33 dpi. @hen ou increase the
si=e of the image& to 0 ( 13 for e(ample& the printout of the 1"33 dpi
resolution ma look grainier than the one printed using a "+33 dpi
resolution.
1he speed of an inkHAet printer is measured ! the num!er of pages per
minute $ppm% it can print. Most inkHAet printers print from 1" to '-
ppm. >raphics and colors print at a slower rate. Lor e(ample& an inkH
Aet printer ma print '- ppm for !lack te(t and onl "/ ppm for color
and7or graphics.
1he print head mechanism in an inkHAet printer contains inkHfilled
print cartridges. ;ach cartridge has fift to several hundred small ink
holes& or no==les. 1he ink propels through an com!ination of the
no==les to form a character or image on the paper.
1"31. Chapter -: *utput Question ;. #,
)iscuss what a multifunction peripheral is& including its advantages
and disadvantages.
Correct #nswer:
# multifunction peripheral is a single device that looks like a cop
machine !ut provides the functionalit of a printer& scanner& cop
machine& and perhaps a fa( machine. # fa( machine is a device that
codes and encodes documents so that the can !e transmitted over
telephone lines. 1he documents can contain te(t& drawings or photos& or
can !e handwritten.
1he features of these devices& which sometimes are called allHinHone
devices& var. Lor e(ample& some use color inkHAet printer technolog&
while others include a !lackHandHwhite or color laser printer.
.mall offices and home office $.*B*% users have multifunction
peripherals !ecause these devices reIuire less space than having a
separate printer& scanner& cop machine& and fa( machine. #nother
advantage of these devices is the are significantl less e(pensive
than if ou purchase each device separatel. If the device !reaks down&
however& ou lose all four functions& which is the primar
disadvantage.
1"3". Chapter -: *utput Question ;. #-
;(plain what a mo!ile printer is& and what a la!el7postage printer is.
Correct #nswer:
# mo!ile printer is a small& lightweight& !atterHpowered printer that
allows a mo!ile user to print from a note!ook computer& smart phone& or
other mo!ile device while traveling. 6arel wider than the paper on
which the print& mo!ile printers fit easil in a !riefcase alongside a
note!ook computer.
Mo!ile printers mainl use inkHAet& thermal& thermal wa(Htransfer& or
deHsu!limation technolog. Man of these printers connect to a 5.6
port. *thers have a !uiltHin wireless port through which the
communicate with the computer wirelessl.
# la!el printer is a small printer that prints on an adhesiveHtpe
material that can !e placed on a variet of items such as envelopes&
packages& optical discs& photos& file folders& and tos. Most la!el
printers also print !ar codes. Ea!el printers tpicall use thermal
technolog.
# postage printer is a special tpe of la!el printer that has a !uiltH
in digital scale and prints postage stamps. 4ostage printers allow
users to !u and print digital postage& called Internet postage& right
from their computer. 1hat is& ou purchase an amount of postage from an
authori=ed postal service @e! site. #s ou need a stamp& ou print it
on the postage printer. ;ach time a postage stamp prints& our postage
account is updated. #lthough ou can print Internet postage on an inkH
Aet or photo printer& postage printers can !e more economical !ecause
the use thermal technolog instead of ink cartridges.
1"3'. Chapter -: *utput Question C# #1
Case 6-1
Cou:ve Aust started as a salesperson in the printer department of a new
technolog superstore& and ou are taking a crash course in the
specifications and capa!ilities of printers.
@hat will ou recommend for a customer who is looking for a printer
that is compara!le in cost to a photo printer !ased on inkHAet
technolog and is small enough for the mo!ile user to carr in a
!riefcaseJ
a. largeHformat printer !. plotter
c. deHsu!limation printer d. thermal printer
Correct #nswer:
c.
1"3+. Chapter -: *utput Question C# #"
Case 6-1
Cou:ve Aust started as a salesperson in the printer department of a new
technolog superstore& and ou are taking a crash course in the
specifications and capa!ilities of printers.
# customer is looking to !e a!le to print !lueprints and maps. @hat
kind of technolog will ou recommend for herJ
a. thermal printer !. plotter
c. line printer d. deHsu!limation
Correct #nswer:
!.
1"3,. Chapter -: *utput Question C# #'
Case 6-2
Cour friend has !ought a new EC) monitor& and ou decide to compare its
specifications to ours& as our own was one of the first to come on
the market and ou are considering replacing it.
Cour friend:s monitor is far !righter than ours. Bers has a value of
,,3 nits. @hich of the following can !e a value of our monitorJ
a. ",3 nits !. ,,3 nits
c. /,3 nits d. #n of the a!ove& as the nit is
not the measurement of visi!le
light intensit
Correct #nswer:
a.
1"3-. Chapter -: *utput Question C# #+
Case 6-2
Cour friend has !ought a new EC) monitor& and ou decide to compare its
specifications to ours& as our own was one of the first to come on
the market and ou are considering replacing it.
1he images on our friend:s monitor are far sharper than the ones on
our own. Bers has a dot pitch value of .'3 mm. @hich of the following
can !e the value of our monitorJ
a. .", mm !. ."1 mm
c. .'3 mm d. .'' mm
Correct #nswer:
d.
1"3/. Chapter /: .torage Question MC #1
____ holds data& instructions& and information for future use.
*a. .torage
!. *utput
c. 1hroughput
d. Input
1"30. Chapter /: .torage Question MC #"
____ storage is the phsical material on which a computer keeps data&
instructions& and information.
a. 4rimar
*!. .econdar
c. 1ertiar
d. all of the a!ove
1"32. Chapter /: .torage Question MC #'
____ is the num!er of !tes $characters% a storage medium can hold.
a. Desolution
!. )imensionalit
*c. Capacit
d. Detention
1"13. Chapter /: .torage Question MC #+
#$n% ____ device is the computer hardware that records and7or retrieves
items to and from storage media.
a. concatenation
!. inde(ed
c. resolved
*d. storage
1"11. Chapter /: .torage Question MC #,
1he infle(i!le& circular platters on ____ disks use magnetic particles
to store data& instructions& and information.
*a. hard
!. digital
c. optical
d. inde(ed
1"1". Chapter /: .torage Question MC #-
Memor $chips% accesses items in ____.
*a. nanoseconds
!. microseconds
c. milliseconds
d. seconds
1"1'. Chapter /: .torage Question MC #/
.torage devices access items in ____.
a. nanoseconds
!. microseconds
c. milliseconds
*d. either 6 or C
1"1+. Chapter /: .torage Question MC #0
1he smallest unit of data a computer can process is a$n% ____.
a. cluster
!. allocation unit
*c. !it
d. integer
1"1,. Chapter /: .torage Question MC #2
;(perts estimate that hard disks using perpendicular recording will
provide storage capacities a!out ____ times greater than disks that use
longitudinal recording.
a. '
!. /
*c. 13
d. 1,
1"1-. Chapter /: .torage Question MC #13
6usinesses use hard disks to store ____.
a. correspondence
!. contracts
c. customer orders and invoices
1"1/. Chapter /: .torage Question MC #11
____ is the process of dividing a disk into tracks and sectors& so the
operating sstem can store and locate data and information on the disk.
a. Inde(ing
*!. Lormatting
c. Decording
d. ;longating
1"10. Chapter /: .torage Question MC #1"
#$n% ____ is made of aluminum& glass& or ceramic and is coated with an
allo material that allows items to !e recorded magneticall on its
surface.
a. sector
!. read7write head
c. vector
*d. platter
1"12. Chapter /: .torage Question MC #1'
#ll of the following are characteristics of hard disks ;<C;41 ____.
*a. writeHprotect notch
!. read7write head
c. sectors and tracks
d. capacit
1""3. Chapter /: .torage Question MC #1+
*n desktop computers& platters have a$n% ____ factor& or si=e& of
appro(imatel '., inches in diameter.
a. !ase
!. shape
*c. form
d. dimensionalit
1""1. Chapter /: .torage Question MC #1,
# read7write ____ is the mechanism that reads and writes items in the
drive as it !arel touches the disk:s recording surface.
*a. head
!. inde(
c. vector
d. notch
1""". Chapter /: .torage Question MC #1-
#$n% ____ is a duplicate of a file& program& or disk that can !e used
in case the original is lost& damaged& or destroed.
a. cache
*!. !ackup
c. home site
d. !aseline
1""'. Chapter /: .torage Question MC #1/
#ccess time for toda:s hard disks ranges from ____.
a. 0 H 13 M6ps
!. ' H 1" M6ps
*c. ' H 1" ms
d. ,&+33 Y 1,&333 rpm
1""+. Chapter /: .torage Question MC #10
)epending on the tpe of hard disk& transfer rates range from ____.
a. 1" H"+ M6ps
!. 1", H "33 M6ps
*c. 1, H '"3 M6ps
d. +&,33 Y 1,&333 rpm
1"",. Chapter /: .torage Question MC #12
.ome computers improve hard disk access time ! using a disk ____&
which consists of memor chips that store freIuentl accessed items.
a. warehouse
*!. cache
c. !ase
d. home
1""-. Chapter /: .torage Question MC #"3
# group of two or more integrated hard disks is called a$n% ____.
a. pocket
!. 5LC
*c. D#I)
d. !aseline
1""/. Chapter /: .torage Question MC #"1
____ devices are servers connected to a network with the sole purpose
of providing storage.
a. D#I)
!. D#.
*c. ?#.
d. D#?
1""0. Chapter /: .torage Question MC #""
#$n% ____ hard disk is a hard disk that ou insert and take out of a
drive& and it ma either !e !uilt into the sstem unit or e(ternal and
connected via a 5.6 or Lire@ire port.
a. personal
!. mini
c. 5.6
*d. remova!le
1""2. Chapter /: .torage Question MC #"'
)evices including all of the following ;<C;41 ____ often have internal
miniature hard disks.
*a. laptops
!. media plaers
c. digital cameras
d. smart phones
1"'3. Chapter /: .torage Question MC #"+
Miniature hard disks have storage capacities that range from 1 >6 to
____.
a. 13 >6
!. 113 >6
c. ""3 >6
*d. '"3 >6
1"'1. Chapter /: .torage Question MC #",
# disk ____ consists of a specialHpurpose chip and electronic circuits
that control the transfer of data& instructions& and information from a
disk to and from the sstem !us and other components in the computer.
*a. controller
!. router
c. inde(er
d. ta!let
1"'". Chapter /: .torage Question MC #"-
#n advantage of porta!le hard disks and remova!le hard disks is that
users can ____.
a. transport a large num!er of files
!. add storage space to a note!ook computer or 1a!let 4C
c. easil store large audio and video files
1"''. Chapter /: .torage Question MC #"/
Current ____ have storage capacities of 1- >6 to ",- >6 and more.
a. optical pens
*!. ..)s
c. access drives
d. 5M<s
1"'+. Chapter /: .torage Question MC #"0
#$n% ____ flash memor card has a storage capacit of 1 >6 to 1- >6.
a. CompactLlash
*!. Memor .tick 4D* )uo
c. .ecure )igital
d. () 4icture Card
1"',. Chapter /: .torage Question MC #"2
#$n% ____ flash memor card has a storage capacit of ,1" M6 to 0 >6.
a. CompactLlash
!. Memor .tick 4D* )uo
*c. .ecure )igital
d. () 4icture Card
1"'-. Chapter /: .torage Question MC #'3
Common tpes of flash memor cards include ____.
a. CompactLlash $CL%
!. .ecure )igital $.)% and Memor .tick
c. () 4icture Card
1"'/. Chapter /: .torage Question MC #'1
1he cost of a 1- >6 CompactLlash card can !e the same as a ____
e(ternal hard disk.
a. 133 M6
!. ",3 M6
c. -+3 >6
*d. 1 16
1"'0. Chapter /: .torage Question MC #'"
# card ____ is a device that reads data& instructions& and information
stored on flash memor cards.
a. access stick
*!. reader7writer
c. access port
d. restorer
1"'2. Chapter /: .torage Question MC #''
#$n% ____ smart drive is a special tpe of 5.6 flash drive that
includes preinstalled software accessed through a @indowsHtpe
interface.
a. 51
!. 5"
*c. 5'
d. 5+
1"+3. Chapter /: .torage Question MC #'+
nar001-1.jpg
#s shown in the accompaning figure& a$n% ____ drive is a flash memor
storage device that plugs in a 5.6 port on a computer or porta!le
device.
a. #1M
!. smart
*c. thum!
d. thin
1"+1. Chapter /: .torage Question MC #',
nar001-1.jpg
If the computer has an internal hard disk $drive C% and a )8) drive
$drive )% and no other disk drives& what drive will the 5.6 flash
drive& like the one shown in the accompaning figure& pro!a!l !eJ
a. #
!. 6
*c. ;
d. ?one of the a!ove
1"+". Chapter /: .torage Question MC #'-
nar001-1.jpg
Current 5.6 flash drives& like the one in the accompaning figure& have
transfer rates of ____.
a. " M6ps
!. + M6ps
*c. 1" M6ps
d. "3 M6ps
1"+'. Chapter /: .torage Question MC #'/
;(pressCard modules can !e used to add all of the following ;<C;41 ____
capa!ilities to a computer.
a. memor
!. storage
*c. printing
d. communications
1"++. Chapter /: .torage Question MC #'0
____ storage is an Internet service that provides storage to computer
users.
a. ;ncrpted
!. .hared
*c. Cloud
d. ?et
1"+,. Chapter /: .torage Question MC #'2
Man cloud storage providers offer ____.
a. encrption
!. @e! applications
c. passwords
1"+-. Chapter /: .torage Question MC #+3
>oogle )ocs is a cloud storage provider for all of the following ;<C;41
____.
a. spreadsheets
!. presentations
*c. eHmail messages
d. documents
1"+/. Chapter /: .torage Question MC #+1
nar002-1.jpg
5sers su!scri!e to a cloud storage service& like the kind advertised in
the accompaning figure& to ____.
a. save time ! storing large files instantaneousl
!. allow others to access files
c. store offsite !ackups of data
1"+0. Chapter /: .torage Question MC #+"
.ome cloud storage services charge an additional per ____ fee for data
transferred to and from the cloud storage service.
a. mega!te
!. tera!te
c. peta!te
*d. giga!te
1"+2. Chapter /: .torage Question MC #+'
#$n% ____ disc is a tpe of storage media that consists of a flat&
round& porta!le disc made of metal& plastic& and lacIuer that is
written to and read ! a laser.
a. magnetic
!. solidHstate
c. laserHread
*d. optical
1",3. Chapter /: .torage Question MC #++
nar003-1.jpg
*ptical discs like the kind shown in the accompaning figure usuall
are ____ than oneHtwentieth of an inch thick.
a. '., inches in diameter and less
*!. +./, inches in diameter and less
c. '., inches in diameter and more
d. +./, inches in diameter and more
1",1. Chapter /: .torage Question MC #+,
nar003-1.jpg
1he drive designation of an optical disc drive& into which the disc
shown in the accompaning figure would fit& usuall ____.
a. precedes alpha!eticall !efore that of all the hard disks
!. comes alpha!eticall !etween that of the hard disks
*c. follows alpha!eticall after that of all the hard disks
d. none of the a!ove
1",". Chapter /: .torage Question MC #+-
nar003-1.jpg
*ptical discs& like the one in the accompaning figure& commonl store
items in ____.
a. random locations anwhere !etween the center of the disc and
the edge of the disc
!. multiple pieHshaped sections that !reak a track into arcs
*c. a single track that spirals from the center of the disc to
the edge of the disc
d. multiple concentric tracks from the center of the disc to the
edge of the disc
1",'. Chapter /: .torage Question MC #+/
#ll of the following ma scratch or damage an optical disc ;<C;41 ____.
*a. holding a disk ! its edges
!. stacking disks
c. touching the underside of a disc
d. e(posing disks to an tpe of contaminant
1",+. Chapter /: .torage Question MC #+0
4lace a C) or )8) in its protective case& called a$n% ____ !o(& when it
is not !eing used.
a. D*M
*!. Aewel
c. sector
d. ultimate
1",,. Chapter /: .torage Question MC #+2
#$n% ____ is a tpe of optical disc that users can read from !ut not
write to or erase.
a. C)HD
!. C)HD@
*c. )8)HD*M
d. )8)HD@
1",-. Chapter /: .torage Question MC #,3
# standard C)HD*M is called a ____ disc !ecause manufacturers write all
items on the disc at one time.
a. multisession
*!. singleHsession
c. unisession
d. compoundHsession
1",/. Chapter /: .torage Question MC #,1
# tpical C)HD*M holds from ____ of data& instructions& and
information.
a. +,3 M6 H -,3 M6
!. +, M6 H 133 M6
c. -,3 >6 H 2,3 >6
*d. -,3 M6 H 1 >6
1",0. Chapter /: .torage Question MC #,"
Manufacturers measure the speed of all optical disc drives relative to
the original C)HD*M drive& using an < to denote the original transfer
rate of 1,3 ____.
*a. M6ps $kilo!tes per second%
!. M6ps $mega!tes per second%
c. >6ps $giga!tes per second%
d. 16ps $tera!tes per second%
1",2. Chapter /: .torage Question MC #,'
Current C)HD*M drives have transfer rates ranging from ____.
a. +< H 0<
!. "+< H +0<
*c. +0< H /,<
d. 133< and faster
1"-3. Chapter /: .torage Question MC #,+
# ____ overcomes the maAor disadvantage of C)HD disks& which is !eing
a!le to write on them onl once.
a. C)HD*M
!. )8)HD*M
*c. C)HD@
d. )8)HD
1"-1. Chapter /: .torage Question MC #,,
Manufacturers state the speeds of C)HD@ drives in this order: ____.
a. rewrite speed& write speed& and read speed
!. write speed& read speed& and rewrite speed
c. read speed& rewrite speed& and write speed
*d. write speed& rewrite speed& and read speed
1"-". Chapter /: .torage Question MC #,-
Instead of using C)HD& man users opt for ____& which is an erasa!le
multisession disc users can write on multiple times.
a. C)H@
!. C)H@D
*c. C)HD@
d. C)H<
1"-'. Chapter /: .torage Question MC #,/
#$n% ____ is a multisession optical disc on which users can write& !ut
not erase& their own items such as te(t& graphics& and audio.
*a. C)HD
!. C)H@
c. C)HD@
d. C)HD@D
1"-+. Chapter /: .torage Question MC #,0
____ means ou can write on one part of a disc at one time and another
part at a later time.
a. Inde(ed
*!. Multisession
c. Multipart MIM;
d. .HMIM;
1"-,. Chapter /: .torage Question MC #,2
1o write on a C)HD@ disc& users must have C)HD@ software and a C)HD@
____.
a. port
!. !us
*c. drive
d. shell
1"--. Chapter /: .torage Question MC #-3
# Modak ____ C) is a tpe of C)HD*M that stores digital versions of a
single roll of film using a Apg file format.
*a. 4icture
!. Image
c. *ptical
d. >raphics
1"-/. Chapter /: .torage Question MC #-1
1he storage capacit of a )8)HD*M is ____ that of a C)& !ecause images
are stored at higher resolutions.
*a. greater than a C)& and a )8):s Iualit far surpasses
!. less than a C)& !ut a )8):s Iualit far surpasses
c. greater than a C)& !ut a )8):s Iualit is far less than
d. less than a C)& and a )8):s Iualit is far less than
1"-0. Chapter /: .torage Question MC #-"
# storage techniIue that a )8)HD*M can use to achieve a higher storage
capacit than a C)HD*M is to ____.
a. make the disc denser ! packing the pits closer together
!. use two laers of pits
c. !e dou!leHsided
1"-2. Chapter /: .torage Question MC #-'
#$n% ____ is a highHcapacit optical disc on which users can read !ut
not write or erase.
a. )8)HD@
*!. )8)HD*M
c. )8)HD
d. 6luHra
1"/3. Chapter /: .torage Question MC #-+
# )8) ____ is a drive that usuall can read audio C)s& C)HD*Ms& C)HDs&
and C)HD@s& in addition to )8)HD*Ms.
*a. plaer
!. !ridge
c. port
d. !us
1"/1. Chapter /: .torage Question MC #-,
@ith future technolog& a$n% ____ potentiall will contain up to "3
laers& each with a capacit of , >6.
*a. B) 8M)
!. 6luHra
c. BighH)ef
d. B)H)8)
1"/". Chapter /: .torage Question MC #--
# newer& e(pensive tpe of disk& called a$n% ____& has storage
capacities up to 133 >6& with e(pectations of e(ceeding "33 >6 in the
future.
a. )8)HD@
!. )8)HD*M
c. C)HD*M
*d. 6)HD*M
1"/'. Chapter /: .torage Question MC #-/
#ll of the following are competing rewrita!le )8) formats ;<C;41 ____.
a. )8)HD@
*!. )8)FD
c. )8)FD#M
d. )8)FD@
1"/+. Chapter /: .torage Question MC #-0
____ is a highHcapacit rewrita!le )8) format.
a. )) )8)HD
*!. 6)HD;
c. C) )8)HD
d. 5M) )8)HD
1"/,. Chapter /: .torage Question MC #-2
1ape ____.
*a. no longer is used as a primar method of storage !ut is used
most often for longHterm storage and !ackup
!. is used as a primar method of storage and for longHterm
storage and !ackup
c. no longer is used for longHterm storage and !ackup !ut is used
most often as a primar method of storage
d. no longer is used as a primar method of storage or for longH
term storage and !ackup
1"/-. Chapter /: .torage Question MC #/3
#ll of the following use direct access ;<C;41 ____.
a. C)s
!. )8)s
*c. tape
d. hard disks
1"//. Chapter /: .torage Question MC #/1
____ is a magneticall coated ri!!on of plastic capa!le of storing
large amounts of data and information at a low cost.
*a. 1ape
!. *pticon
c. Inde(ed data
d. 1hreaded memor
1"/0. Chapter /: .torage Question MC #/"
Compara!le to a tape recorder& a tape ____ reads and writes data and
information on a tape.
a. reader
*!. drive
c. port
d. adapter
1"/2. Chapter /: .torage Question MC #/'
# tape ____ is a small& rectangular& plastic housing for tape.
a. !ackup
!. sleeve
*c. cartridge
d. envelope
1"03. Chapter /: .torage Question MC #/+
*n larger computers& tape cartridges are mounted in a separate ca!inet
called a tape ____.
a. farm
!. storage unit
*c. li!rar
d. !o(
1"01. Chapter /: .torage Question MC #/,
1ape storage reIuires ____ access& which refers to reading or writing
data consecutivel.
a. conseIuential
!. tangential
c. inferential
*d. seIuential
1"0". Chapter /: .torage Question MC #/-
*ne popular use of ____ is to store a prepaid amount of mone& such as
for student purchases on campus.
*a. smart cards
!. flopp disks
c. ;(pressCards
d. hard disks
1"0'. Chapter /: .torage Question MC #//
#$n% ____ card& which is similar in si=e to a credit card or #1M card&
stores data on a thin microprocessor em!edded in the card.
a. tool
!. micro
c. view
*d. smart
1"0+. Chapter /: .torage Question MC #/0
____ is a small sheet of film& usuall a!out + inches ! - inches& that
stores microscopic images of documents.
a. Microfilm
!. Microtape
*c. Microfiche
d. Microsheet
1"0,. Chapter /: .torage Question MC #/2
# computer output ____ recorder is the device that records images on
microfilm.
a. microtape
!. microfiche
c. microsheet
*d. microfilm
1"0-. Chapter /: .torage Question MC #03
1he use of microfilm and microfiche provides all of the following
advantages ;<C;41 ____.
a. the greatl reduce the amount of paper firms must handle
!. the are ine(pensive
c. the have the longest life of an storage media
*d. the can !e read without a microfilm or microfiche reader
1"0/. Chapter /: .torage Question MD #1
@hen a processor reIuests ____ from the hard disk& the hard disk first
checks the disk cache.
a. output
!. data
c. instructions
d. information
1"00. Chapter /: .torage Question MD #"
@hich of the following can !e a value for a disk cache contained !
hard disks todaJ
a. + M6
!. + >6
c. 1" M6
d. 1" >6
1"02. Chapter /: .torage Question MD #'
1o prevent the loss of items stored on a hard disk& preventive
maintenance should !e performed regularl& such as ____.
a. defragmenting
!. removing contaminants from the hard disk platter
c. scanning the disk for errors
d. rotating the hard disk platters
1"23. Chapter /: .torage Question MD #+
1he ____ interface uses parallel signals to transfer data&
a. .#1#
!. ;I);
c. .C.I
d. 5.4
1"21. Chapter /: .torage Question MD #,
.ome solid state drives have form factors of ____.
a. 1.0 inch
!. "., inch
c. '., inch
d. ,.", inch
1"2". Chapter /: .torage Question MD #-
1he fact that ____ is an e(ample of an advantage of ..)s over magnetic
hard disks.
a. access times of ..)s are a!out 3.1 ms
!. ..)s will last more than ,3 ears
c. ..) transfer rates range from 03 to 133 M6ps
d. ..)s generate less heat and consume less power than hard disks
1"2'. Chapter /: .torage Question MD #/
1he images and7or information on a memor card must !e transferred to a
computer or other device in order to ____ the content.
a. view
!. rasteri=e
c. edit
d. print
1"2+. Chapter /: .torage Question MD #0
Card readers7writers usuall connect to the ____ port on the sstem
unit.
a. #>4
!. 5.6
c. parallel
d. Lire@ire
1"2,. Chapter /: .torage Question MD #2
Most )8)HD*M drives can read ____.
a. audio C)s
!. C)HDs
c. C)HD*Ms
d. C)HD@s
1"2-. Chapter /: .torage Question MD #13
.mart cards contain a processor and have ____ capa!ilit.
a. communications
!. output
c. input
d. storage
1"2/. Chapter /: .torage Question M1L #1
@hen storage devices write data on storage media& the are creating
input.
a. 1rue
*!. Lalse
1"20. Chapter /: .torage Question M1L #"
@hen storage devices read data from storage media& the function as a
source of output.
a. 1rue
*!. Lalse
1"22. Chapter /: .torage Question M1L #'
1he access time of storage devices is fast& compared with the access
time of memor.
a. 1rue
*!. Lalse
1'33. Chapter /: .torage Question M1L #+
*ne file on a disc can span man form factors.
a. 1rue
*!. Lalse
1'31. Chapter /: .torage Question M1L #,
..)s have a lower failure rate than hard disks.
a. 1rue
*!. Lalse
1'3". Chapter /: .torage Question M1L #-
.ome optical discs are dou!leHsided.
*a. 1rue
!. Lalse
1'3'. Chapter /: .torage Question M1L #/
*ptical discs store items ! using microscopic lands $indentations%
that are in the middle laer of the disc.
a. 1rue
*!. Lalse
1'3+. Chapter /: .torage Question M1L #0
*n an optical disc& a land causes light to reflect& which is read as
!inar digit 3.
a. 1rue
*!. Lalse
1'3,. Chapter /: .torage Question M1L #2
#s with a hard disk& the single track on an optical disc is divided
into varia!l si=ed sectors on which items are stored.
a. 1rue
*!. Lalse
1'3-. Chapter /: .torage Question M1L #13
# )8)HD@ is a highHcapacit optical disc on which users can read !ut
not write or erase.
a. 1rue
*!. Lalse
1'3/. Chapter /: .torage Question 1L #1
@hen a user issues a command to start application software& the
operating sstem locates the program in memor and loads it into
storage.
a. 1rue
*!. Lalse
1'30. Chapter /: .torage Question 1L #"
.torage reIuirements among all kinds of users are e(actl the same.
a. 1rue
*!. Lalse
1'32. Chapter /: .torage Question 1L #'
Current personal computer hard disks tpicall have storage capacities
of less than "3 >6.
a. 1rue
*!. Lalse
1'13. Chapter /: .torage Question 1L #+
# hard disk:s platters tpicall continue to spin even after power is
removed from the computer.
a. 1rue
*!. Lalse
1'11. Chapter /: .torage Question 1L #,
# hard disk platter:s spinning motion creates a cushion of air a!ove
the read7write head& which ensures that the read7write head makes
contact with the platter surface instead of floating a!ove the platter.
a. 1rue
*!. Lalse
1'1". Chapter /: .torage Question 1L #-
#lthough current internal hard disks are !uilt to withstand shocks and
are sealed tightl to keep out contaminants& head crashes still occur.
*a. 1rue
!. Lalse
1'1'. Chapter /: .torage Question 1L #/
)epending on the tpe of hard disk& transfer rates normall range from
" M6ps to 0 M6ps.
a. 1rue
*!. Lalse
1'1+. Chapter /: .torage Question 1L #0
1he greater the disk cache& the slower the hard disk.
a. 1rue
*!. Lalse
1'1,. Chapter /: .torage Question 1L #2
Demova!le hard disks have storage capacities up to ,33 >6.
a. 1rue
*!. Lalse
1'1-. Chapter /: .torage Question 1L #13
nar00!-1.jpg
;(ternal or remova!le hard disks like the ones in the accompaning
figure transfer data at much faster rates than internal hard disks.
a. 1rue
*!. Lalse
1'1/. Chapter /: .torage Question 1L #11
)epending on the device& manufacturers claim memor cards can last from
13 to 133 ears.
*a. 1rue
!. Lalse
1'10. Chapter /: .torage Question 1L #1"
Memor cards are Iuite ine(pensive compared to other storage media.
a. 1rue
*!. Lalse
1'12. Chapter /: .torage Question 1L #1'
# .ecure )igital card has a storage capacit of -+ M6 to 0 >6.
a. 1rue
*!. Lalse
1'"3. Chapter /: .torage Question 1L #1+
1he tpe of memor card ou have will determine the tpe of card
reader7writer needed.
*a. 1rue
!. Lalse
1'"1. Chapter /: .torage Question 1L #1,
# CompactLlash card has a ma(imum storage capacit of '" >6.
a. 1rue
*!. Lalse
1'"". Chapter /: .torage Question 1L #1-
.ome users choose cloud storage instead of storing data locall on a
hard disk or other media.
*a. 1rue
!. Lalse
1'"'. Chapter /: .torage Question 1L #1/
1pes of services offered ! cloud storage providers are the same from
provider to provider.
a. 1rue
*!. Lalse
1'"+. Chapter /: .torage Question 1L #10
*ne reason users store data and information using cloud storage is to
view timeHcritical data and images immediatel while awa from a main
office or location.
*a. 1rue
!. Lalse
1'",. Chapter /: .torage Question 1L #12
nar002-1.jpg
1pes of services that are offered ! the kind of storage provider
shown in the accompaning figure var.
*a. 1rue
!. Lalse
1'"-. Chapter /: .torage Question 1L #"3
Cloud storage is availa!le for all si=es of users.
*a. 1rue
!. Lalse
1'"/. Chapter /: .torage Question 1L #"1
.maller computers and devices cannot use optical storage discs.
a. 1rue
*!. Lalse
1'"0. Chapter /: .torage Question 1L #""
*ptical discs should !e stored in a flat $hori=ontal% position.
a. 1rue
*!. Lalse
1'"2. Chapter /: .torage Question 1L #"'
Manufacturers claim that a properl cared for C) or )8) will last ,
ears& !ut could last up to ",3 ears.
a. 1rue
*!. Lalse
1''3. Chapter /: .torage Question 1L #"+
Cou can erase a )8)FD.
a. 1rue
*!. Lalse
1''1. Chapter /: .torage Question 1L #",
Cou can read& write& and erase a )8)HD.
a. 1rue
*!. Lalse
1''". Chapter /: .torage Question 1L #"-
Manufacturers write& or record& the contents of standard C)HD*Ms& and
users onl can read the contents of these discs.
*a. 1rue
!. Lalse
1'''. Chapter /: .torage Question 1L #"/
6ecause audio C)s and C)HD*Ms use different laser technologies& a C)H
D*M drive cannot !e used to listen to an audio C) while working on the
computer.
a. 1rue
*!. Lalse
1''+. Chapter /: .torage Question 1L #"0
# ,"< C)HD*M drive has a data transfer rate of /." M6ps.
a. 1rue
*!. Lalse
1'',. Chapter /: .torage Question 1L #"2
1he speed of a C)HD*M drive has no effect on how fast it installs
programs or accesses the disc.
a. 1rue
*!. Lalse
1''-. Chapter /: .torage Question 1L #'3
Laster C)HD*M drives are less e(pensive than slower drives.
a. 1rue
*!. Lalse
1''/. Chapter /: .torage Question 1L #'1
;ach part of a C)HD can !e written on multiple times& and the disc:s
contents can !e erased.
a. 1rue
*!. Lalse
1''0. Chapter /: .torage Question 1L #'"
# popular use of C)HD@ and C)HD discs is to create audio C)s.
*a. 1rue
!. Lalse
1''2. Chapter /: .torage Question 1L #''
.ome operating sstems& such as @indows& include the capa!ilit of
lasering discs.
a. 1rue
*!. Lalse
1'+3. Chapter /: .torage Question 1L #'+
Current C)HD@ drives have write speeds of 1"0< or more.
a. 1rue
*!. Lalse
1'+1. Chapter /: .torage Question 1L #',
Man photo centers offer 4icture C) service for customers when the
drop off film to !e developed.
*a. 1rue
!. Lalse
1'+". Chapter /: .torage Question 1L #'-
Most optical disc drives can read a 4icture C).
*a. 1rue
!. Lalse
1'+'. Chapter /: .torage Question 1L #'/
Cou can erase a )8)HD*M.
a. 1rue
*!. Lalse
1'++. Chapter /: .torage Question 1L #'0
)8)HD*M drives can read )8)s at speeds of ,"< or more.
a. 1rue
*!. Lalse
1'+,. Chapter /: .torage Question 1L #'2
#lthough the si=e and the shape of C)HD*M and )8)HD*M are different& a
)8)HD*M stores data& instructions& and information in e(actl the same
manner and thus achieves the same storage capacit.
a. 1rue
*!. Lalse
1'+-. Chapter /: .torage Question 1L #+3
#ll )8)HD*Ms are singleHsided.
a. 1rue
*!. Lalse
1'+/. Chapter /: .torage Question 1L #+1
)8)HD and )8)FD are competing )8)Hrecorda!le formats.
*a. 1rue
!. Lalse
1'+0. Chapter /: .torage Question 1L #+"
Dewrita!le drives usuall can read a variet of )8) and C) media.
*a. 1rue
!. Lalse
1'+2. Chapter /: .torage Question 1L #+'
Instead of recorda!le )8)s& most users work with reformatta!le )8)s.
a. 1rue
*!. Lalse
1',3. Chapter /: .torage Question 1L #++
#lthough older computers used tape cartridges& toda:s computers use
reelHtoHreel tape drives.
a. 1rue
*!. Lalse
1',1. Chapter /: .torage Question 1L #+,
1ape cartridges that contain IuarterHinchHwide tape are slightl
smaller than audiocassette tapes.
a. 1rue
*!. Lalse
1',". Chapter /: .torage Question 1L #+-
.ome personal computers have e(ternal tape units.
*a. 1rue
!. Lalse
1','. Chapter /: .torage Question 1L #+/
@hen writing or reading specific data& direct access is much slower
than seIuential access.
a. 1rue
*!. Lalse
1',+. Chapter /: .torage Question 1L #+0
# computer output microfilm recorder is the device that records the
images on microfiche.
a. 1rue
*!. Lalse
1',,. Chapter /: .torage Question 1L #+2
1he images stored on microfilm and microfiche are so large that the
can !e read without a microfilm or microfiche reader.
a. 1rue
*!. Lalse
1',-. Chapter /: .torage Question 1L #,3
1o meet their largeHscale needs& enterprises use special hardware
geared for heav use.
*a. 1rue
!. Lalse
1',/. Chapter /: .torage Question C* #1
1o start up& a computer locates an operating sstem in storage and
loads it into ____________________.
Correct #nswer$s%:
a. memor
1',0. Chapter /: .torage Question C* #"
;(amples of ____________________ are hard disks& solid state drives&
memor cards& 5.6 flash drives& ;(pressCard modules& optical discs&
smart cards& and microfilm.
Correct #nswer$s%:
a. storage media
1',2. Chapter /: .torage Question C* #'
*f microfiche& ;(press Cards& memor& and hard disks& all are e(amples
of nonvolatile storage media ;<C;41 ____________________.
Correct #nswer$s%:
a. memor
1'-3. Chapter /: .torage Question C* #+
____________________ is the process of transferring data& instructions&
and information from memor to a storage medium.
Correct #nswer$s%:
a. @riting
1'-1. Chapter /: .torage Question C* #,
____________________ is the process of transferring data& instructions&
and information from a storage medium into memor.
Correct #nswer$s%:
a. Deading
1'-". Chapter /: .torage Question C* #-
____________________ time measures the amount of time it takes a
storage device to locate an item on a storage medium.
Correct #nswer$s%:
a. #ccess
1'-'. Chapter /: .torage Question C* #/
____________________ rate is the speed with which data& instructions&
and information transfer to and from a device.
Correct #nswer$s%:
a. 1ransfer
1'-+. Chapter /: .torage Question C* #0
.torage devices access items in ____________________.
Correct #nswer$s%:
a. milliseconds
!. thousandths of a second
c. microseconds
d. millionths of a second
1'-,. Chapter /: .torage Question C* #2
1ransfer rates for storage are stated in ____________________& M6ps&
and >6ps.
Correct #nswer$s%:
a. M6ps
!. kilo!tes per second
c. kilo!tes per second $M6ps%
d. M6ps $kilo!tes per second%
1'--. Chapter /: .torage Question C* #13
@ith respect to a storage medium& the term ____________________ means
users can remove the medium from one computer and carr it to another
computer.
Correct #nswer$s%:
a. porta!le
1'-/. Chapter /: .torage Question C* #11
1he hard disk that is mounted inside the sstem unit sometimes is
called a$n% ____________________ disk.
Correct #nswer$s%:
a. fi(ed
1'-0. Chapter /: .torage Question C* #1"
1raditionall& hard disks stored data using ____________________
recording& which aligned the magnetic particles hori=ontall around the
surface of the disk.
Correct #nswer$s%:
a. longitudinal
1'-2. Chapter /: .torage Question C* #1'
If a personal computer has onl one hard disk& it is designated as
drive ____________________.
Correct #nswer$s%:
a. C
1'/3. Chapter /: .torage Question C* #1+
;(perts estimate that hard disks using ____________________ recording
will provide storage capacities a!out 13 times greater than disks that
use longitudinal recording.
Correct #nswer$s%:
a. perpendicular
1'/1. Chapter /: .torage Question C* #1,
@ith ____________________ recording& hard disks align the magnetic
particles verticall& making much greater storage capacities possi!le.
Correct #nswer$s%:
a. perpendicular
1'/". Chapter /: .torage Question C* #1-
#$n% ____________________ is a narrow recording !and that forms a full
circle on the surface of the disk.
Correct #nswer$s%:
a. track
1'/'. Chapter /: .torage Question C* #1/
# disk:s storage locations consist of pieHshaped sections& which !reak
the tracks into small arcs called ____________________.
Correct #nswer$s%:
a. sectors
1'/+. Chapter /: .torage Question C* #10
#$n% ____________________ is the smallest unit of disk space that
stores data and information.
Correct #nswer$s%:
a. allocation unit
!. cluster
1'/,. Chapter /: .torage Question C* #12
nar006-1.jpg
Current personal computer hard disks& like the one shown in the
accompaning figure& have storage capacities from 1-3 >6 to "
____________________ and more.
Correct #nswer$s%:
a. 16
!. tera!te
c. tera!te $16%
d. 16 $tera!te%
1'/-. Chapter /: .torage Question C* #"3
nar006-1.jpg
#$n% ____________________ on a hard disk& such as that shown in the
accompaning figure& is made of aluminum& glass& or ceramic and is
coated with an allo material that allows items to !e recorded
magneticall on its surface.
Correct #nswer$s%:
a. platter
1'//. Chapter /: .torage Question C* #"1
nar006-1.jpg
*n a hard disk& like that shown in the accompaning figure& a$n%
____________________ is a vertical section of track that passes through
all platters on a hard disk.
Correct #nswer$s%:
a. clinder
1'/0. Chapter /: .torage Question C* #""
nar006-1.jpg
@hile the computer is running& the platters in a hard disk $such as
that shown in the accompaning figure% usuall rotate at ,&+33 to
1,&333 ____________________& which allows nearl instant access to all
tracks and sectors.
Correct #nswer$s%:
a. revolutions per minute
!. rpm
c. revolutions per minute $rpm%
d. rpm $revolutions per minute%
1'/2. Chapter /: .torage Question C* #"'
nar006-1.jpg
#$n% ____________________ occurs when a read7write head touches the
surface of a hard disk platter& such as that shown in the accompaning
figure& usuall resulting in a loss of data and sometimes loss of the
entire drive.
Correct #nswer$s%:
a. head crash
1'03. Chapter /: .torage Question C* #"+
nar00!-1.jpg
#s shown on the top in the accompaning figure& a$n%
____________________ hard disk is a separate freeHstanding hard disk
that connects with a ca!le to a 5.6 port or Lire@ire port on the sstem
unit.
Correct #nswer$s%:
a. e(ternal
1'01. Chapter /: .torage Question C* #",
nar00!-1.jpg
#s shown on the !ottom in the accompaning figure& a$n%
____________________ hard disk is a hard disk that users insert and
remove from either a dock or drive.
Correct #nswer$s%:
a. remova!le
1'0". Chapter /: .torage Question C* #"-
____________________ uses serial signals to transfer data&
Correct #nswer$s%:
a. .#1#
!. .erial #dvanced 1echnolog #ttachment
c. .#1# $.erial #dvanced 1echnolog #ttachment%
d. .erial #dvanced 1echnolog #ttachment $.#1#%
e. .#.
f. .erialHattached .C.I
g. .#. $serialHattached .C.I%
h. .erialHattached
1'0'. Chapter /: .torage Question C* #"/
____________________ is a hard disk interface that can support up to
four hard disks at 1'/ >6 per disk.
Correct #nswer$s%:
a. ;I);
!. ;nhanced Integrated )rive ;lectronics
c. ;I); $;nhanced Integrated )rive ;lectronics%
d. ;nhanced Integrated )rive ;lectronics $;I);%
1'0+. Chapter /: .torage Question C* #"0
1he primar advantage of the ____________________ interface is the
ca!les are thinner& longer& more fle(i!le& and less suscepti!le to
interference.
Correct #nswer$s%:
a. .#1#
!. .erial #dvanced 1echnolog #ttachment
c. .#1# $.erial #dvanced 1echnolog #ttachment%
d. .erial #dvanced 1echnolog #ttachment $.#1#%
1'0,. Chapter /: .torage Question C* #"2
Llash memor cards are a tpe of ____________________ media& which
means the consist entirel of electronic components and contain no
moving parts.
Correct #nswer$s%:
a. solid state
1'0-. Chapter /: .torage Question C* #'3
1he ____________________ is a hard disk interface that can support up
to eight or fifteen peripheral devices.
Correct #nswer$s%:
a. .C.I
!. .mall Computer .stem Interface
c. .C.I $.mall Computer .stem Interface%
d. .mall Computer .stem Interface $.C.I%
1'0/. Chapter /: .torage Question C* #'1
.ome manufacturers market their ____________________ interfaces as Last
#1# or 5ltra #1#.
Correct #nswer$s%:
a. ;I);
!. ;nhanced Integrated )rive ;lectronics
c. ;I); $;nhanced Integrated )rive ;lectronics%
d. ;nhanced Integrated )rive ;lectronics $;I);%
1'00. Chapter /: .torage Question C* #'"
nar002-1.jpg
____________________ storage& like the kind advertised in the
accompaning figure& is an Internet service that provides hard disk
storage to computer users.
Correct #nswer$s%:
a. Cloud
1'02. Chapter /: .torage Question C* #''
____________________ modules commonl are used in note!ook computers.
Correct #nswer$s%:
a. ;(pressCard
1'23. Chapter /: .torage Question C* #'+
#$n% ____________________ module is a remova!le flash memor device
that fits in an ;(pressCard slot.
Correct #nswer$s%:
a. ;(pressCard
1'21. Chapter /: .torage Question C* #',
1he process of writing on an optical disc is called
____________________.
Correct #nswer$s%:
a. !urning
1'2". Chapter /: .torage Question C* #'-
1he process of coping audio and7or video data from a purchased disc
and saving it on digital media is called ____________________.
Correct #nswer$s%:
a. ripping
1'2'. Chapter /: .torage Question C* #'/
# miniH)8) that has grown in popularit is the ____________________&
which has a diameter of a!out ".+ inches and can store up to 1.0 >6 of
games& movies& or music.
Correct #nswer$s%:
a. 5niversal Media )isc
!. 5M)
c. 5M) $5niversal Media )isc%
d. 5niversal Media )isc $5M)%
1'2+. Chapter /: .torage Question C* #'0
# miniH)8) that has grown in popularit is the ____________________&
which works specificall with the 4la.tation 4orta!le handheld game
console.
Correct #nswer$s%:
a. 5M)
!. 5niversal Media )isc
c. 5M) $5niversal Media )isc%
d. 5niversal Media )isc $5M)%
1'2,. Chapter /: .torage Question C* #'2
____________________ access means that a device can locate a particular
data item or file immediatel& without having to move consecutivel
through items stored in front of the desired data item or file.
Correct #nswer$s%:
a. )irect
!. Dandom
1'2-. Chapter /: .torage Question C* #+3
*ne of the first storage media used with mainframe computers was
____________________.
Correct #nswer$s%:
a. tape
1'2/. Chapter /: .torage Question M# #1H"3
definition.Mind of interface that has transfer rates up to -+3 M6ps1he
operating sstem marks !ad ones as unusa!le when a disk is
formattedContains at least one hard disk on most desktop
computers;nclosed in an airtight& sealed case to protect it from
contamination.ometimes used in descriptions of a storage device:s
capa!ilities& instead of access time# duplicate of a file& program& or
disk placed in a separate storage medium)escri!es a storage medium in
which items are held onl temporaril1he num!er of !its in an area on a
storage medium# group of two or more integrated hard disks.ome home or
small !usiness users opt to add up to - 16 or more of hard disk storage
space to their network with this kind of device1he location of a hard
disk:s read7write heads is often referred to ! this# hard disk that
uses parallel signals to transfer data& instructions& and
information1he num!er of !tes a storage medium can holdIts relia!ilit
tends to diminish with each successive rewrite# newer tpe of .C.I that
uses serial signals to transfer data& instructions& and information#
storage device that tpicall uses flash memor to store data&
instructions& and information#nother name for random accessMind of
storage that is an Internet service providing storage to computer
users.ome printers have slots to read these#lso called a thum!
drive.C.I sectors sstem unit hard disk transfer rate !ackup volatile
densit D#I) ?#. clinder ;I); capacit C)HD@ .#. ..) direct cloud
memor cards 5.6 flash drive
NaO 1. Mind of interface that has transfer rates up to -+3
M6ps
N!O ". 1he operating sstem marks !ad ones as unusa!le when a
disk is formatted
NcO '. Contains at least one hard disk on most desktop
computers
NdO +. ;nclosed in an airtight& sealed case to protect it from
contamination
NeO ,. .ometimes used in descriptions of a storage device:s
capa!ilities& instead of access time
NfO -. # duplicate of a file& program& or disk placed in a
separate storage medium
NgO /. )escri!es a storage medium in which items are held onl
temporaril
NhO 0. 1he num!er of !its in an area on a storage medium
NiO 2. # group of two or more integrated hard disks
NAO 13. .ome home or small !usiness users opt to add up to -
16 or more of hard disk storage space to their network with this kind
of device
NkO 11. 1he location of a hard disk:s read7write heads is
often referred to ! this
NlO 1". # hard disk that uses parallel signals to transfer
data& instructions& and information
NmO 1'. 1he num!er of !tes a storage medium can hold
NnO 1+. Its relia!ilit tends to diminish with each successive
rewrite
NoO 1,. # newer tpe of .C.I that uses serial signals to
transfer data& instructions& and information
NpO 1-. # storage device that tpicall uses flash memor to
store data& instructions& and information
NIO 1/. #nother name for random access
NrO 10. Mind of storage that is an Internet service providing
storage to computer users
NsO 12. .ome printers have slots to read these
NtO "3. #lso called a thum! drive
a. .C.I
!. sectors
c. sstem unit
d. hard disk
e. transfer rate
f. !ackup
g. volatile
h. densit
i. D#I)
A. ?#.
k. clinder
l. ;I);
m. capacit
n. C)HD@
o. .#.
p. ..)
I. direct
r. cloud
s. memor cards
t. 5.6 flash drive
1'20. Chapter /: .torage Question C# #1
Case -1
In all of the advertisements for personal computers& vendors usuall
state the tpe of hard disk interface supported ! the hard disk
controller& so it is important that ou understand the tpes of
availa!le hard disk interfaces& so ou can make the most informed
choice possi!le.
Cou are in the market for a disk controller that will support a high
num!er of peripheral devices. @hat disk controller will do the trickJ
a. ;I); !. .C.I
c. .#1# d. 5.6
Correct #nswer:
!.
1'22. Chapter /: .torage Question C# #"
Case -1
In all of the advertisements for personal computers& vendors usuall
state the tpe of hard disk interface supported ! the hard disk
controller& so it is important that ou understand the tpes of
availa!le hard disk interfaces& so ou can make the most informed
choice possi!le.
#fter more consideration& ou have decided that what ou want most is
an interface that is less suscepti!le to interference. @hich of the
following is our !est !et in this regardJ
a. .#1# !. .C.I
c. ;I); d. 5.6
Correct #nswer:
a.
1+33. Chapter /: .torage Question C# #'
Case -2
Cou:ve !egun work as a consultant to individuals and !usinesses& making
recommendations to them a!out the kinds of sstems the should !u and
what eIuipment the should have.
#aron is a user who travels e(tensivel. @hich of the following is he
?*1 likel to needJ
a. cloud storage !. porta!le hard disk for !ackup
c. "., 16 hard disk d. 5.6 flash drive
Correct #nswer:
c.
1+31. Chapter /: .torage Question C# #+
Case -2
Cou:ve !egun work as a consultant to individuals and !usinesses& making
recommendations to them a!out the kinds of sstems the should !u and
what eIuipment the should have.
.aed is a power user at a manufacturing facilit. @hat is a good
recommendation for the si=e of his hard diskJ
a. ",3 >6 !. ,33 >6
c. 133 >6 d. "., 16
Correct #nswer:
d.
1+3". Chapter /: .torage Question ;. #1
)iscuss how the speed of storage devices and memor is defined.
Correct #nswer:
1he speed of storage devices and memor is defined ! access time.
#ccess time measures $1% the amount of time it takes a storage device
to locate an item on a storage medium or $"% the time reIuired to
deliver an item from memor to the processor. 1he access time of
storage devices is slow& compared with the access time of memor.
Memor $chips% accesses items in !illionths of a second $nanoseconds%.
.torage devices& ! contrast& access items in thousandths of a second
$milliseconds% or millionths of a second $microseconds%. Instead of& or
in addition to access time& some manufacturers state a storage device:s
transfer rate !ecause it affects access time. 1ransfer rate is the
speed with which data& instructions& and information transfer to and
from a device. 1ransfer rates for storage are stated in M6ps $kilo!tes
per second%& M6ps $mega!tes per second%& and >6ps $giga!tes per
second%.
1+3'. Chapter /: .torage Question ;. #"
;(plain the difference !etween perpendicular and longitudinal
recording.
Correct #nswer:
Current personal computer hard disks have storage capacities from 1-3
>6 to " 16 and more. 1raditionall& hard disks stored data using
longitudinal recording& which aligned the magnetic particles
hori=ontall around the surface of the disk. @ith perpendicular
recording& ! contrast& hard disks align the magnetic particles
verticall& or perpendicular to the disk:s surface& making much greater
storage capacities possi!le. ;(perts estimate that hard disks using
perpendicular recording will provide storage capacities a!out 13 times
greater than disks that use longitudinal recording.
1+3+. Chapter /: .torage Question ;. #'
;(plain what must happen !efore an data can !e read from or written on
a hard disk& making sure to define all relevant terminolog.
Correct #nswer:
6efore an data can !e read from or written on a hard disk& the disk
must !e formatted. Lormatting is the process of dividing the disk into
tracks and sectors& so the operating sstem can store and locate data
and information on the disk. # track is a narrow recording !and that
forms a full circle on the surface of the disk. 1he disk:s storage
locations consist of pieHshaped sections& which !reak the tracks into
small arcs called sectors. *n a magnetic disk& a sector tpicall
stores up to ,1" !tes of data. Lor reading and writing purposes&
sectors are grouped into clusters. # cluster is the smallest unit of
disk space that stores data and information. ;ach cluster& also called
an allocation unit& consists of two to eight sectors $the num!er varies
depending on the operating sstem%. ;ven if a file consists of onl a
few !tes& it uses an entire cluster. ;ach cluster holds data from onl
one file. *ne file& however& can span man clusters.
1+3,. Chapter /: .torage Question ;. #+
)iscuss the use of tape historicall and toda& and define the two
forms of access as part of the answer.
Correct #nswer:
*ne of the first storage media used with mainframe computers was tape.
1ape is a magneticall coated ri!!on of plastic capa!le of storing
large amounts of data and information at a low cost. 1ape no longer is
used as a primar method of storage. Instead& !usiness users utili=e
tape most often for longHterm storage and !ackup.
Compara!le to a tape recorder& a tape drive reads and writes data and
information on a tape. #lthough older computers used reelHtoHreel tape
drives& toda:s tape drives use tape cartridges. # tape cartridge is a
small& rectangular& plastic housing for tape. 1ape cartridges that
contain IuarterHinchHwide tape are slightl larger than audiocassette
tapes. 6usiness users sometimes !ack up personal computer hard disks to
tape& often using an e(ternal tape drive. *n larger computers& tape
cartridges are mounted in a separate ca!inet called a tape li!rar.
1ransfer rates of tape drives range from 1.", M6ps to - M6ps.
1ape storage reIuires seIuential access& which refers to reading or
writing data consecutivel. #s with a music tape& ou must forward or
rewind the tape to a specific point to access a specific piece of data.
Lor e(ample& to access item @ reIuires passing through points # through
8 seIuentiall.
Bard disks& flash memor storage& and optical discs all use direct
access. )irect access& also called random access& means that the device
can locate a particular data item or file immediatel& without having
to move consecutivel through items stored in front of the desired data
item or file. @hen writing or reading specific data& direct access is
much faster than seIuential access.
1+3-. Chapter /: .torage Question ;. #,
;(plain what disk caching is.
Correct #nswer:
Bard disks improve their access time ! using disk caching. )isk cache
$pronounced cash%& sometimes called a !uffer& consists of a memor
chip$s% on a hard disk that stores freIuentl accessed items such as
data& instructions& and information. )isk cache and memor cache work
in a similar fashion. @hen a processor reIuests data& instructions& or
information from the hard disk& the hard disk first checks its disk
cache 9 !efore moving an mechanical parts to access the platters. If
the reIuested item is in disk cache& the hard disk sends it to the
processor. If the hard disk does not find the reIuested item in the
disk cache& then the processor must wait for the hard disk to locate
and transfer the item from the disk to the processor. Bard disks toda
contain !etween " M6 and -+ M6 of disk cache. 1he greater the disk
cache& the faster the hard disk.
1+3/. Chapter /: .torage Question ;. #-
@hat is enterprise storageJ
Correct #nswer:
# large !usiness& commonl referred to as an enterprise& has hundreds
or thousands of emploees in offices across the countr or around the
world. ;nterprises use computers and computer networks to manage and
store huge volumes of data and information a!out customers& suppliers&
and emploees. 1o meet their largeHscale needs& enterprises use special
hardware geared for heav use& ma(imum availa!ilit& and ma(imum
efficienc. *ne or more servers on the network have the sole purpose of
providing storage to connected users. Lor highHspeed storage access&
entire networks are dedicated e(clusivel to connecting devices that
provide storage to other servers. In an enterprise& some storage
sstems can provide more than 10, tera!tes $trillion !tes% of storage
capacit. #n enterprise:s storage needs usuall grow dail. 1hus& the
storage solutions an enterprise chooses must !e a!le to store its data
and information reIuirements toda and tomorrow.
1+30. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #1
____ software& such as operating sstems and utilit programs& consists
of the programs that control or maintain the operations of a computer
and its devices.
*a. .stem
!. #pplication
c. Management
d. 4rogram
1+32. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #"
1wo tpes of sstem software are ____.
a. application software and utilit programs
!. @e! !rowsers and application software
*c. operating sstems and utilit programs
d. operating sstems and @e! !rowsers
1+13. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #'
#$n% ____ sstem is a set of programs containing instructions that
coordinate all the activities among computer hardware resources.
*a. operating
!. diskH!ased
c. management
d. platform
1+11. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #+
# crossHplatform program is one that runs ____.
a. onl on one operating sstem
!. differentl on ever operating sstem
*c. the same on multiple operating sstems
d. differentl on one operating sstem
1+1". Chapter 0: *perating .stems and 5tilit 4rograms Question MC #,
1he operating sstem that a computer uses sometimes is called the ____.
a. !ase
*!. platform
c. inde(
d. !oot sstem
1+1'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #-
@ith @indows& a warm !oot can !e performed ! ____.
a. pressing the power !utton on the computer
*!. clicking a !utton on the task !ar& then a .tart menu !utton&
then a Eock menu !utton
c. pressing the restart !utton on the computer
d. all of the a!ove
1+1+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #/
)uring a cold !oot on a personal computer& the 4*.1 $powerHon self
test% results are compared with data in a ____ chip.
*a. CM*.
!. 5?I<
c. 6I*.
d. .C.I
1+1,. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #0
____ is the process of starting or restarting a computer.
a. Eaunching
!. Eoading
*c. 6ooting
d. Meing
1+1-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC #2
1he ____ is the core of an operating sstem that maintains the
computer:s clock& starts applications& and assigns the computer:s
resources& such as devices& programs& data& and information.
a. cell
!. grid
c. ne(us
*d. kernel
1+1/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "
1he kernel is memor ____& which means it remains in memor while the
computer is running.
*a. resident
!. linked
c. !ased
d. inde(ed
1+10. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '
1he ____ is firmware that contains a computer:s startup instructions.
a. 4*.1
*!. 6I*.
c. CM*.
d. )I*.
1+12. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +
1he 6I*. e(ecutes a series of tests& collectivel called the ____&
which check the various sstem components including the !uses& sstem
clock& adapter cards& D#M chips& mouse& ke!oard& and drives.
a. !oot
!. preemption
*c. 4*.1
d. 5?I<
1+"3. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,
In the latest @indows versions& the ____ consists of several files that
contain the sstem configuration information.
a. !uffer
!. driver
c. platform
*d. registr
1+"1. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -
In @indows& the ____ contains a list of programs that open
automaticall when users !oot the computer.
a. Destore folder
*!. .tartup folder
c. .wap folder
d. 6ackup folder
1+"". Chapter 0: *perating .stems and 5tilit 4rograms Question MC /
If a hard disk is damaged& a computer can !e !ooted from a$n% ____
disk& which is usuall a C) that contains a few sstem files that will
start the computer.
a. !ackup
*!. recover
c. esta!lishment
d. foundational
1+"'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 0
#$n% ____ drive is the drive from which a personal computer starts.
a. origin
!. initiating
c. archive
*d. !oot
1+"+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 2
#$n% ____ interface controls how users enter data and instructions into
a computer and how information is displaed on the screen.
a. control
!. utilit
*c. user
d. management
1+",. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 13
@ith a ____& users interact with menus and visual images such as icons&
!uttons& and other o!Aects to issue commands.
a. commandHline interface
!. menuHdriven interface
c. performanceHmonitor interface
*d. graphical user interface $>5I%
1+"-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 11
nar001-1.jpg
Computers with more than ____ of D#M work with the #ero interface in
@indows / as shown in the accompaning figure.
a. ",- M6
!. ,"- M6
*c. 1 >6
d. "., >6
1+"/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 1"
nar001-1.jpg
1he #ero interface in @indows / shown in the accompaning figure offers
____.
a. an enhanced visual look
!. animation
c. additional navigation options
1+"0. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 1'
nar001-1.jpg
@indows / ____ offers the #ero interface $shown in the accompaning
figure% to !asic users.
a. Bome 6asic
*!. Bome 4remium
c. .tarter
d. ;nterprise
1+"2. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 1+
nar002-1.jpg
In a ____ like the one shown in the accompaning figure& a user tpes
commands or presses special kes on the ke!oard $such as function kes
or ke com!inations% to enter data and instructions.
*a. commandHline interface
!. menuHdriven interface
c. performanceHmonitor interface
d. graphical user interface $>5I%
1+'3. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 1,
nar002-1.jpg
1he set of instructions entered into a computer that uses the interface
shown in the accompaning figure is called the ____ language.
a. window
*!. command
c. instructional
d. prompt
1+'1. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 1-
# single user7single ____ operating sstem allows onl one user to run
one program at a time.
a. throttle
!. function
c. inde(ing
*d. tasking
1+'". Chapter 0: *perating .stems and 5tilit 4rograms Question MC 1/
# single user7____ operating sstem allows a single user to work on two
or more programs that reside in memor at the same time.
*a. multitasking
!. interfacing
c. commandH!ased
d. throttle
1+''. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 10
.mart phones and other small computing devices often use a ____
operating sstem.
*a. single user7single tasking
!. single user7multitasking
c. multiuser
d. multiprocessing
1+'+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC 12
?etworks& servers& mainframes& and supercomputers allow hundreds to
thousands of users to connect at the same time& and thus are ____.
a. single user
!. single processing
*c. multiuser
d. multiprocessing
1+',. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "3
@ith ____ multitasking& the operating sstem interrupts a program that
is e(ecuting and passes control to another program waiting to !e
e(ecuted.
*a. preemptive
!. faultHtolerant
c. remastered
d. resident
1+'-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "1
#$n% ____ operating sstem ena!les two or more users to run programs
simultaneousl.
a. multiplied
*!. multiuser
c. engaged
d. rasteri=ed
1+'/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ""
#$n% ____ operating sstem supports two or more processors running
programs at the same time.
a. virtual
!. inde(ed
*c. multiprocessing
d. faultHtolerant
1+'0. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "'
#$n% ____ computer is a computer that continues to operate when one of
its components fails& ensuring that no data is lost.
a. failsafe
!. antivirus
c. immune
*d. faultHtolerant
1+'2. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "+
1he purpose of memor ____ is to optimi=e the use of random access
memor $D#M%.
a. performance
*!. management
c. throttling
d. integration
1++3. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ",
@ith ____ memor& the operating sstem allocates a portion of a storage
medium& usuall the hard disk& to function as additional D#M.
*a. virtual
!. performance
c. device
d. managed
1++1. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "-
1he area of the hard disk used for virtual memor is called a$n% ____
file !ecause it e(changes data& information& and instructions !etween
memor and storage.
a. e(change
*!. swap
c. drive
d. device
1++". Chapter 0: *perating .stems and 5tilit 4rograms Question MC "/
nar003-1.jpg
@ith virtual memor& which is illustrated in the accompaning figure& a
____ is the amount of data and program instructions that can swap at a
given time.
a. log
*!. page
c. spool
d. !oot
1++'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "0
nar003-1.jpg
@ith virtual memor& which is illustrated in the accompaning figure&
the techniIue of swapping items !etween memor and storage& called
____& is a timeHconsuming process for the computer.
a. logging
*!. paging
c. spooling
d. !ooting
1+++. Chapter 0: *perating .stems and 5tilit 4rograms Question MC "2
nar004-1.jpg
#$n% ____& such as sending data to the printer in the accompaning
figure& is an operation the processor manages.
a. !uffer
!. spool
*c. task
d. event
1++,. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '3
nar004-1.jpg
#$n% ____ is a segment of memor or storage& such as the disk in the
accompaning figure& in which items are placed while waiting to !e
transferred from an input device or to an output device.
a. inde(
!. process
c. throttle
*d. !uffer
1++-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '1
nar004-1.jpg
# process called ____& which is illustrated in the accompaning figure&
sends documents to a !uffer instead of sending them immediatel to the
printer.
*a. spooling
!. !uffering
c. spoofing
d. Iueueing
1++/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '"
nar004-1.jpg
In the accompaning figure& multiple documents line up in a$n% ____ in
the !uffer.
a. inde(
*!. Iueue
c. catalog
d. glossar
1++0. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ''
nar004-1.jpg
In the accompaning figure& a program called a print ____ intercepts
documents to !e printed from the operating sstem and places them in
the Iueue.
a. plaer
!. !uffer
*c. spooler
d. Iueue
1++2. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '+
____ means the operating sstem automaticall configures new devices as
users install them.
a. 8irtual memor
!. *perational !uffering
c. 4age logging
*d. 4lug and 4la
1+,3. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ',
@ith an operating sstem& ____ can include fi(es to !ugs& enhancements
to securit& modifications to devices drivers& and the like.
*a. automatic updates
!. disk defragmenters
c. multitaskers
d. file managers
1+,1. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '-
#$n% ____ operating sstem is an operating sstem that organi=es and
coordinates how multiple users access and share resources on a network.
a. client
!. multitasking
*c. server
d. administrative
1+,". Chapter 0: *perating .stems and 5tilit 4rograms Question MC '/
#$n% ____ is a uniIue com!ination of characters& such as letters of the
alpha!et or num!ers& that identifies one specific user.
*a. user name
!. password
c. client
d. ccle
1+,'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '0
#$n% ____ is a private com!ination of characters associated with a user
name that allows access to certain computer resources.
a. folder
*!. password
c. user name
d. cipher
1+,+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC '2
____ software is privatel owned software and limited to a specific
vendor or computer model.
a. .tandHalone
!. Lreeware
*c. 4roprietar
d. .hareware
1+,,. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +3
#$n% ____ operating sstem is a complete operating sstem that works on
a desktop computer& note!ook computer& or mo!ile computing device.
a. multitasking
!. mediaH!ased
c. singleHuser
*d. standHalone
1+,-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +1
@indows ____ is Microsoft:s fastest& most efficient operating sstem to
date& offering Iuicker application start up& !uiltHin diagnostics&
automatic recover& improved securit& and enhanced searching and
organi=ing capa!ilities.
a. 8ista
!. <4
c. "313
*d. /
1+,/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +"
In @indows /& the @indows ____ feature protects our computer from
e(ternal threats.
a. Mata Bari
*!. )efender
c. CI#
d. 4rotector
1+,0. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +'
1he latest version of the Macintosh operating sstem& Mac ____& is a
multitasking operating sstem availa!le onl for computers manufactured
! #pple.
a. .afari
!. *. I<
*c. *. <
d. *. <I
1+,2. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ++
____ is a multitasking operating sstem developed in the earl 12/3s !
scientists at 6ell Ea!oratories.
a. Einu(
!. 4erl
c. ?et@are
*d. 5?I<
1+-3. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +,
Einu( is ____ software& which means its code is provided for use&
modification& and redistri!ution.
*a. open source
!. client7server
c. upgrada!le
d. multitasking
1+-1. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +-
@indows ____ is an upgrade to @indows "33' .erver.
a. 5?I<
!. ?et@are
*c. .erver "330
d. ;m!edded C;
1+-". Chapter 0: *perating .stems and 5tilit 4rograms Question MC +/
?ovell:s ____ is a server operating sstem designed for client7server
networks.
a. 5?I<
*!. ?et@are
c. .erver "330
d. ;m!edded C;
1+-'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +0
@indows ____ is a scaledHdown @indows operating sstem designed for use
on communications& entertainment& and computing devices with limited
functionalit.
a. 5?I<
!. ?et@are
c. .erver "330
*d. ;m!edded C;
1+-+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC +2
@indows ____ is an operating sstem that includes functionalit&
applications& and a user interface designed for specific tpes of
devices.
*a. Mo!ile
!. ?et@are
c. .erver "330
d. ;m!edded C;
1+-,. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,3
# competing operating sstem to @indows Mo!ile is 4alm ____& which runs
on 4almHpowered 4)#s and smart phones.
a. 5?I<
*!. *.
c. C;
d. Mo!ile
1+--. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,1
#$n% ____ is a specific named location on a storage medium that
contains related documents.
a. firewall
!. password
*c. folder
d. passke
1+-/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,"
#$n% ____ viewer is a utilit that allows users to displa& cop& and
print the contents of a graphics file.
a. graphics
!. G4;>
c. 4?>
*d. image
1+-0. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,'
#$n% ____ is a utilit that removes a program& as well as an
associated entries in the sstem files.
a. application remover
!. application purger
*c. uninstaller
d. antiapp utilit
1+-2. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,+
#$n% ____ utilit allows users to cop selected files or an entire hard
disk to another storage medium.
a. cop
!. restore
c. safeguard
*d. !ackup
1+/3. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,,
In the event a !ackup file is used& a$n% ____ program reverses the
process and returns !acked up files to their original form.
*a. restore
!. return
c. reversal
d. !ackup
1+/1. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,-
# personal ____ is a utilit that detects and protects a computer from
unauthori=ed intrusions.
*a. firewall
!. antihacker
c. threat neutrali=er
d. protection utilit
1+/". Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,/
#$n% ____ is someone who tries to access a computer or network
illegall.
a. uninstaller
*!. hacker
c. !ackup
d. c!erterrorist
1+/'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,0
# screen ____ causes a monitor:s screen to displa a moving image or
!lank screen if no ke!oard or mouse activit occurs for a specified
period of time.
a. manager
*!. saver
c. utilit
d. protector
1+/+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC ,2
1he term& computer ____& descri!es a potentiall damaging computer
program that affects& or infects& a computer negativel ! altering the
wa the computer works without the user:s knowledge or permission.
a. hotspot
!. file compression utilit
*c. virus
d. file conversion utilit
1+/,. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -3
# ____ is malware that copies itself repeatedl& for e(ample in memor
or over a network& using up sstem resources and possi!l shutting the
sstem down.
a. 1roAan horse
!. male(
c. file compression utilit
*d. worm
1+/-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -1
# ____ is malware that hides within or looks like a legitimate program&
such as a screen saver.
*a. 1roAan horse
!. virus
c. worm
d. hidden file
1+//. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -"
____ is software that acts without a user:s knowledge and deli!eratel
alters a computer:s operations.
*a. Malware
!. # utilit program
c. .stem software
d. # diagnostic program
1+/0. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -'
# ____ does not replicate itself to other computers.
a. virus
!. worm
*c. 1roAan horse
d. all of the a!ove
1+/2. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -+
#$n% ____ program is a utilit that protects a computer against viruses
! identifing and removing an computer viruses found in memor& on
storage media& or on incoming files.
a. spware
!. c!erdefense
c. protection
*d. antivirus
1+03. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -,
# spware ____ is a program that detects and deletes spware and other
similar programs.
*a. remover
!. purger
c. !locker
d. defender
1+01. Chapter 0: *perating .stems and 5tilit 4rograms Question MC --
#$n% ____ program is a filtering program that attempts to remove spam
!efore it reaches a user:s in!o(.
a. popup
*!. antiHspam
c. spware
d. antivirus
1+0". Chapter 0: *perating .stems and 5tilit 4rograms Question MC -/
# popHup ____ is a filtering program that stops popHup ads from
displaing on @e! pages.
a. firewall
!. filter
c. remover
*d. !locker
1+0'. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -0
____ is a program placed on a computer without the user:s knowledge or
consent that secretl collects information a!out the user& often
related to @e! !rowsing ha!its.
*a. .pware
!. # popHup ad
c. .pam
d. # filter
1+0+. Chapter 0: *perating .stems and 5tilit 4rograms Question MC -2
____ is a program that removes or !locks certain items from !eing
displaed.
a. .pware
!. # popHup ad
c. .pam
*d. # filter
1+0,. Chapter 0: *perating .stems and 5tilit 4rograms Question MC /3
Compressed files& sometimes called ____.
a. ripped files& usuall have a .rip e(tension
!. tipped files& usuall have a .tip e(tension
c. slipped files& usuall have a .slip e(tension
*d. =ipped files& usuall have a .=ip e(tension
1+0-. Chapter 0: *perating .stems and 5tilit 4rograms Question MC /1
# file ____ utilit is a utilit that shrinks the si=e of a file$s%.
a. unit
*!. compression
c. matri(
d. conversion
1+0/. Chapter 0: *perating .stems and 5tilit 4rograms Question MC /"
#$n% ____ plaer is a program that allows ou to view images and
animation& listen to audio& and watch video files on our computer.
a. compression
!. entertainment
*c. media
d. video
1+00. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #1
.stem software serves as the interface !etween the ____.
a. server
!. application software
c. user
d. computer:s hardware
1+02. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #"
CommandHline interfaces are hard to use !ecause the reIuire e(act
____.
a. diction
!. grammar
c. spelling
d. punctuation
1+23. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #'
LaultHtolerant computers have duplicate ____.
a. ke!oards
!. memor
c. processors
d. disk drives
1+21. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #+
1he @indows .erver "330 famil includes ____.
a. @indows .erver "330 )atacenter
!. @indows .erver "330 for ItaniumH6ased .stems
c. @indows .erver "330 ;nterprise
d. @indows @e! .erver "330
1+2". Chapter 0: *perating .stems and 5tilit 4rograms Question MD #,
@ith Einu(& a network administrator can ____.
a. configure the network
!. run a @e! server
c. administer securit
d. process eHmail
1+2'. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #-
>oogle #ndroid is an operating sstem that contains features such as
____.
a. server management
!. access to eHmail accounts
c. video capture
d. @iHLi access
1+2+. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #/
Malware includes ____.
a. antiHspware software
!. worms
c. viruses
d. 1roAan horses
1+2,. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #0
.ome ____ use filtering software to restrict the access of certain @e!
sites ! minors.
a. !usinesses
!. li!raries
c. schools
d. parents
1+2-. Chapter 0: *perating .stems and 5tilit 4rograms Question MD #2
5ploading and downloading ____ files to and from the Internet decreases
the file transmission time.
a. compressed
!. inde(ed
c. server
d. hosted
1+2/. Chapter 0: *perating .stems and 5tilit 4rograms Question MD "
)isc !urning software usuall also includes ____ editing capa!ilities.
a. photo
!. multimedia
c. video
d. audio
1+20. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L #
In most cases& the operating sstem is installed and resides on a
computer:s flash drive.
a. 1rue
*!. Lalse
1+22. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L "
@hen turning on a computer that has !een powered off completel& users
are performing a warm !oot.
a. 1rue
*!. Lalse
1,33. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L '
@indows rarel accesses the registr during the computer:s operation.
a. 1rue
*!. Lalse
1,31. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L +
In most cases& drive # is the !oot drive.
a. 1rue
*!. Lalse
1,3". Chapter 0: *perating .stems and 5tilit 4rograms Question M1L ,
@hen a computer is running multiple programs concurrentl& the one in
the !ackground is the active programK that is& the one currentl in
use.
a. 1rue
*!. Lalse
1,3'. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L -
@hen a computer is running multiple programs& the applications running
!ut not currentl in use are in the foreground.
a. 1rue
*!. Lalse
1,3+. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L /
# multiuser operating sstem alwas processes tasks on a firstHcome&
firstHserved !asis.
a. 1rue
*!. Lalse
1,3,. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L 0
Items sometimes are placed in !uffers !ecause the processor operates at
a much slower rate of speed than peripheral devices.
a. 1rue
*!. Lalse
1,3-. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L 2
Lragmentation speeds up disk access and thus the performance of the
entire computer.
a. 1rue
*!. Lalse
1,3/. Chapter 0: *perating .stems and 5tilit 4rograms Question M1L13
5sers with !road!and Internet connections are less suscepti!le to
attacks from a hacker.
a. 1rue
*!. Lalse
1,30. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #1
#ll si=es of computers tpicall use the same operating sstem.
a. 1rue
*!. Lalse
1,32. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #"
Degardless of the si=e of the computer& most operating sstems provide
similar functions.
*a. 1rue
!. Lalse
1,13. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #'
1he !oot process is ver different for large and small computers.
a. 1rue
*!. Lalse
1,11. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #+
# warm !oot is the process of using the operating sstem to restart a
computer.
*a. 1rue
!. Lalse
1,1". Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #,
.ome parts of the operating sstem are residentK that is& these
instructions remain on the hard disk until the are needed.
a. 1rue
*!. Lalse
1,1'. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #-
@hen a computer is turned on& the charge of electricit causes the
processor chip to reset itself and find the D*M chip$s% that contains
the 6I*..
*a. 1rue
!. Lalse
1,1+. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #/
1he ne(us is the core of an operating sstem that manages memor and
devices.
a. 1rue
*!. Lalse
1,1,. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #0
nar002-1.jpg
CommandHline interfaces like the one in the accompaning figure give a
user less control to manage detailed settings.
a. 1rue
*!. Lalse
1,1-. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L #2
nar002-1.jpg
# disadvantage of Einu( is that it is availa!le onl in a commandHline
version like the one in the accompaning figure.
a. 1rue
*!. Lalse
1,1/. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "
@hen ou purchase a computer& it usuall includes a !oot disk.
*a. 1rue
!. Lalse
1,10. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '
5sers toda tpicall run multiple programs concurrentl.
*a. 1rue
!. Lalse
1,12. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L +
# disadvantage of preemptive multitasking is the operating sstem loses
control if one program stops operating properl.
a. 1rue
*!. Lalse
1,"3. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L ,
;ven if users are working on multiple programs simultaneousl& it is
impossi!le to run out of D#M.
a. 1rue
*!. Lalse
1,"1. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L -
6ecause virtual memor is faster than D#M& users ma notice the
computer speeding up while it uses virtual memor.
a. 1rue
*!. Lalse
1,"". Chapter 0: *perating .stems and 5tilit 4rograms Question 1L /
*perating sstems rarel provide a means to esta!lish Internet
connections.
a. 1rue
*!. Lalse
1,"'. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 0
.ome operating sstems include a @e! !rowser and an eHmail program&
ena!ling users to !egin accessing the @e! and communicating with others
as soon as the set up the Internet connection.
*a. 1rue
!. Lalse
1,"+. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 2
If the user name and password entered match the user name and password
kept on file& a network operating sstem denies access to the user.
a. 1rue
*!. Lalse
1,",. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 13
?etwork administrators can set up a network to decrpt data as it
travels over a network to prevent unauthori=ed users from reading the
data.
a. 1rue
*!. Lalse
1,"-. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 11
1he advantage of deviceHdependent operating sstems is that users can
retain e(isting application software and data even if the change
computer models or vendors.
a. 1rue
*!. Lalse
1,"/. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 1"
# deviceHdependent program runs on computers provided ! a variet of
manufacturers.
a. 1rue
*!. Lalse
1,"0. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 1'
Client operating sstems can operate with or without a network.
*a. 1rue
!. Lalse
1,"2. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 1+
#pplication software is said to !e downward compati!le& meaning it will
run on a new version of an operating sstem.
a. 1rue
*!. Lalse
1,'3. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 1,
Microsoft has continuall updated its @indows operating sstem&
incorporating new features and functions with each su!seIuent version.
*a. 1rue
!. Lalse
1,'1. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 1-
@indows / 5ltimate includes all features of @indows / Bome 4remium and
provides additional features designed to keep our files secure and to
provide support for ', languages.
*a. 1rue
!. Lalse
1,'". Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 1/
In @indows /& @indows Eive ;ssentials supports computers with multiH
touch technolog.
a. 1rue
*!. Lalse
1,''. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 10
In @indows /& the .nipping 1ool makes it easier to manage the
appearance of open windows.
a. 1rue
*!. Lalse
1,'+. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L 12
@hen programmers move application software from one 5?I< version to
another& the sometimes have to rewrite some of the programs.
*a. 1rue
!. Lalse
1,',. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "3
4ower users seldom work with 5?I< !ecause of its rigidit and
vulnera!ilit.
a. 1rue
*!. Lalse
1,'-. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "1
Eike other operating sstems& Einu( is proprietar software.
a. 1rue
*!. Lalse
1,'/. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L ""
# server operating sstem tpicall resides on a client.
a. 1rue
*!. Lalse
1,'0. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "'
1he difference !etween standHalone operating sstems that include
networking capa!ilities and server operating sstems is that server
operating sstems are designed specificall to support all si=es of
networks& including mediumH to largeHsi=ed !usinesses and @e! servers.
*a. 1rue
!. Lalse
1,'2. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "+
Most editions of @indows .erver "330 include BperH8& which is a
virtuali=ation technolog.
*a. 1rue
!. Lalse
1,+3. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L ",
In addition to !eing a standHalone operating sstem& 5?I< also is a
server operating sstem.
*a. 1rue
!. Lalse
1,+1. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "-
4alm users can e(change information with other 4alm users wirelessl.
*a. 1rue
!. Lalse
1,+". Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "/
.ome devices with the @indows Mo!ile operating sstem support
handwriting and voice input.
*a. 1rue
!. Lalse
1,+'. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "0
1he i4hone and i4od devices are multiHtouch& meaning that the
recogni=e multiple points of contact.
*a. 1rue
!. Lalse
1,++. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L "2
.tandHalone utilities tpicall offer improvements over those features
!uilt into an operating sstem or provide features not included in an
operating sstem.
*a. 1rue
!. Lalse
1,+,. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '3
Lew operating sstems include an utilit programs.
a. 1rue
*!. Lalse
1,+-. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '1
# shortcut is an icon on the desktop or in a folder that provides a
user with immediate access to a program or file.
*a. 1rue
!. Lalse
1,+/. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '"
6 compressing files& a !ackup utilit program reIuires more storage
space for the !ackup files than for the original files.
a. 1rue
*!. Lalse
1,+0. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L ''
Instead of !acking up to a local disk storage device& some users opt to
!ack up their files using online storage.
*a. 1rue
!. Lalse
1,+2. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '+
@hen users press a ke or move the mouse& a screen saver disappears and
the screen returns to the previous state.
*a. 1rue
!. Lalse
1,,3. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L ',
>hosting is a severe pro!lem with toda:s displas.
a. 1rue
*!. Lalse
1,,1. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '-
1he programmer of a virus& known as a virus author& intentionall
writes a virus program.
*a. 1rue
!. Lalse
1,,". Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '/
*ne sign of a virus infection is that availa!le memor is less than
what should !e availa!le.
*a. 1rue
!. Lalse
1,,'. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '0
# 1roAan horse copies itself repeatedl in memor or over a network.
a. 1rue
*!. Lalse
1,,+. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L '2
.ome operating sstems such as @indows include uncompression
capa!ilities.
*a. 1rue
!. Lalse
1,,,. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L +3
@hen ou receive a compressed file& ou must =ip it.
a. 1rue
*!. Lalse
1,,-. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L +1
# compressed file takes up more storage space than the original file.
a. 1rue
*!. Lalse
1,,/. Chapter 0: *perating .stems and 5tilit 4rograms Question 1L +"
.ome personal computer maintenance utilities continuousl monitor a
computer while it is used and repair pro!lems !efore the occur.
*a. 1rue
!. Lalse
1,,0. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #1
nar003-1.jpg
@ith virtual memor& which is illustrated in the accompaning figure&
when an operating sstem spends much of its time paging& instead of
e(ecuting application software& it is said to !e ____________________.
Correct #nswer$s%:
a. thrashing
1,,2. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #"
If a new device& such as a printer or scanner& is attached to a
computer& its ____________________ must !e installed !efore the device
can !e used.
Correct #nswer$s%:
a. driver
1,-3. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #'
#$n% ____________________ is a small program that tells the operating
sstem how to communicate with a specific device.
Correct #nswer$s%:
a. driver
1,-1. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #+
.ome ____________________ sstems include an eHmail program and @e!
!rowser.
Correct #nswer$s%:
a. operating
1,-". Chapter 0: *perating .stems and 5tilit 4rograms Question C* #,
# performance ____________________ is a program that assesses and
reports information a!out various computer resources and devices.
Correct #nswer$s%:
a. monitor
1,-'. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #-
;rrors in a program are known as ____________________.
Correct #nswer$s%:
a. !ugs
1,-+. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #/
1he person overseeing network operations& called the network
____________________& uses the server *. to add and remove users&
computers& and other devices to and from a network.
Correct #nswer$s%:
a. administrator
1,-,. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #0
@hile entering a$n% ____________________& most computers hide the
actual characters ! displaing some other characters& such as
asterisks $*% or dots.
Correct #nswer$s%:
a. password
1,--. Chapter 0: *perating .stems and 5tilit 4rograms Question C* #2
____________________ is the process of encoding data and information
into an unreada!le form.
Correct #nswer$s%:
a. ;ncrption
1,-/. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "
.ome standHalone operating sstems are called ____________________
operating sstems !ecause the also work in conAunction with a server
operating sstem.
Correct #nswer$s%:
a. client
1,-0. Chapter 0: *perating .stems and 5tilit 4rograms Question C* '
*f @indows& ?et@are& Mac *. <& and 5?I<& all are e(amples of standH
alone operating sstems ;<C;41 ____________________.
Correct #nswer$s%:
a. ?et@are
1,-2. Chapter 0: *perating .stems and 5tilit 4rograms Question C* +
1he three !asic categories of operating sstems that e(ist toda are
standHalone& server& and ____________________.
Correct #nswer$s%:
a. em!edded
1,/3. Chapter 0: *perating .stems and 5tilit 4rograms Question C* ,
Deleased in "332& ____________________ is an upgrade to @indows 8ista.
Correct #nswer$s%:
a. @indows /
1,/1. Chapter 0: *perating .stems and 5tilit 4rograms Question C* -
#$n% ____________________ is a miniHprogram with minimal functionalit
that connects to another program or provides information.
Correct #nswer$s%:
a. widget
!. gadget
1,/". Chapter 0: *perating .stems and 5tilit 4rograms Question C* /
Most users choose one of these ____________________ editions: .tarter&
Bome 4remium& 5ltimate& and 4rofessional.
Correct #nswer$s%:
a. @indows /
1,/'. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 0
# new feature of @indows / is the ____________________ technolog that
helps programs start faster.
Correct #nswer$s%:
a. .uperLetch
1,/+. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 2
Mac ____________________ includes features from previous #pple computer
operating sstems& such as large photoHIualit icons& !uiltHin
networking support& and enhanced speech recognition.
Correct #nswer$s%:
a. *. <
1,/,. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 13
6ell Ea!s licensed ____________________ for a low fee to numerous
colleges and universities& where the operating sstem o!tained a wide
following.
Correct #nswer$s%:
a. 5?I<
1,/-. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 11
1he two most popular >5Is availa!le for ____________________ are >?*M;
and M);.
Correct #nswer$s%:
a. Einu(
1,//. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 1"
*f @indows .erver "330& @indows /& 5?I<& Einu(& ?et@are and .olaris&
all are server operating sstems ;<C;41 ____________________.
Correct #nswer$s%:
a. @indows /
1,/0. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 1'
1he @indows .erver "330 famil includes @indows ____________________
for the tpical smallH to mediumHsi=ed !usiness network.
Correct #nswer$s%:
a. .erver "330 .tandard
1,/2. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 1+
for mediumH to largeHsi=ed !usinesses& including those with eHcommerce
operations.
Correct #nswer$s%:
a. .erver "330 ;nterprise
1,03. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 1,
for !usinesses with huge volumes of transactions and largeHscale
data!ases.
Correct #nswer$s%:
a. .erver "330 )atacenter
1,01. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 1-
Eike Einu(& ____________________ is a multipurpose operating sstem
!ecause it is !oth a standHalone and network operating sstem.
Correct #nswer$s%:
a. 5?I<
1,0". Chapter 0: *perating .stems and 5tilit 4rograms Question C* 1/
*f @indows C;& 4alm *.& .m!ian *.& >oogle #ndroid& and ?et@are& all
are popular em!edded operating sstems ;<C;41 ____________________.
Correct #nswer$s%:
a. ?et@are
1,0'. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 10
@ith ____________________ devices& the latest version allows for
!iometric identification and supports the use of smart cards.
Correct #nswer$s%:
a. 4alm *.
1,0+. Chapter 0: *perating .stems and 5tilit 4rograms Question C* 12
____________________ is an open source multitasking operating sstem
designed for smart phones.
Correct #nswer$s%:
a. .m!ian *.
1,0,. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "3
#$n% ____________________ is a tpe of sstem software that allows a
user to perform maintenanceHtpe tasks& usuall related to managing a
computer& its devices& or its programs.
Correct #nswer$s%:
a. utilit
1,0-. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "1
____________________ programs included with most operating sstems help
with managing files& viewing images& uninstalling programs& diagnosing
pro!lems& and removing viruses& for e(ample.
Correct #nswer$s%:
a. 5tilit
1,0/. Chapter 0: *perating .stems and 5tilit 4rograms Question C* ""
# file ____________________ is a utilit that performs functions
related to file management.
Correct #nswer$s%:
a. manager
1,00. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "'
.ome of the file management functions that a$n% ____________________
performs are displaing a list of files on a storage mediumK organi=ing
files in foldersK coping& renaming& deleting& moving& and sorting
files and foldersK and creating shortcuts.
Correct #nswer$s%:
a. file manager
1,02. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "+
#$n% ____________________ is an icon on the desktop that provides a
user with immediate access to a program or file.
Correct #nswer$s%:
a. shortcut
1,23. Chapter 0: *perating .stems and 5tilit 4rograms Question C* ",
@indows / includes an image viewer called @indows ____________________.
Correct #nswer$s%:
a. 4hoto 8iewer
1,21. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "-
#n image ____________________ allows users to displa& print& and cop
the contents of a graphics file.
Correct #nswer$s%:
a. viewer
1,2". Chapter 0: *perating .stems and 5tilit 4rograms Question C* "/
____________________ a disk& or reorgani=ing it so the files are stored
in contiguous sectors& speeds up disk access and thus the performance
of the entire computer.
Correct #nswer$s%:
a. )efragmenting
1,2'. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "0
#$n% ____________________ is a utilit that detects and protects a
personal computer from unauthori=ed intrusions.
Correct #nswer$s%:
a. personal firewall
1,2+. Chapter 0: *perating .stems and 5tilit 4rograms Question C* "2
@indows automaticall ena!les its !uiltHin personal firewall& called
____________________.
Correct #nswer$s%:
a. @indows Lirewall
1,2,. Chapter 0: *perating .stems and 5tilit 4rograms Question C* '3
# disk ____________________ is a utilit that reorgani=es the files and
unused space on a computer:s hard disk so the operating sstem accesses
data more Iuickl and programs run faster.
Correct #nswer$s%:
a. defragmenter
1,2-. Chapter 0: *perating .stems and 5tilit 4rograms Question C* '1
Man !ackup programs ____________________& or shrink the si=e of& files
during the !ackup process.
Correct #nswer$s%:
a. compress
1,2/. Chapter 0: *perating .stems and 5tilit 4rograms Question C* '"
.creen savers originall were developed to prevent a pro!lem called
____________________& in which images could !e permanentl etched on a
monitor:s screen.
Correct #nswer$s%:
a. ghosting
1,20. Chapter 0: *perating .stems and 5tilit 4rograms Question M# #1
definition.@hen purchasing this& users must ensure that it works with
the operating sstem installed on their computer.;na!les ou to access
all files and programs on the computer or network& install programs&
and specif settings that affect all users on a computer or network.If
the 4*.1 completes successfull& this searches for specific operating
sstem files called sstem files.@hen working with a commandHline
interface& the set of commands entered into the computer is called
this.# uniIue com!ination of characters that identifies a specific
user.# private com!ination of characters associated with the user name
that allows access to certain computer resources.1o make a program
active in @indows& click its program !utton here.)efine who can access
certain resources and when the can access those resources.If
application software has stopped responding and the hard disk:s E;)
!links repeatedl& the operating sstem pro!a!l is doing this.# miniH
program with minimal functionalit that connects to another program or
provides information.1he practice of sharing or pooling computing
resources& such as servers.Lor each user& a network administrator
esta!lishes this& which ena!les the user to access& or log on to& a
computer or to a network.@hen the contents of a file are scattered
across two or more noncontiguous sectors.Compression tpe in which a
compressed file can !e returned to its e(act original state.1o protect
a computer from virus attacks& install this kind of program and update
it freIuentl.1pe of compression in which the Iualit of a file
decreases slightl each time the file is compressed& which makes it
impossi!le to restore the file to its e(act original state..aves an
open documents and programs to D#M& turns off all unneeded functions&
and then places the computer in a lowHpower state.#n Internet
advertisement that appears in a new window in the foreground of a @e!
page displaed in a user:s !rowser.# filtering program that attempts to
remove spam !efore it reaches a user:s in!o(..aves an open documents
and programs to a hard disk !efore removing power from the
computer.application software administrator account 6I*. command
language user name password task!ar permissions thrashing gadget
virtuali=ation account fragmented lossless antivirus loss sleep mode
popHup antiHspam hi!ernate
NaO 1. @hen purchasing this& users must ensure that it works
with the operating sstem installed on their computer.
N!O ". ;na!les ou to access all files and programs on the
computer or network& install programs& and specif settings that affect
all users on a computer or network.
NcO '. If the 4*.1 completes successfull& this searches for
specific operating sstem files called sstem files.
NdO +. @hen working with a commandHline interface& the set of
commands entered into the computer is called this.
NeO ,. # uniIue com!ination of characters that identifies a
specific user.
NfO -. # private com!ination of characters associated with the
user name that allows access to certain computer resources.
NgO /. 1o make a program active in @indows& click its program
!utton here.
NhO 0. )efine who can access certain resources and when the
can access those resources.
NiO 2. If application software has stopped responding and the
hard disk:s E;) !links repeatedl& the operating sstem pro!a!l is
doing this.
NAO 13. # miniHprogram with minimal functionalit that
connects to another program or provides information.
NkO 11. 1he practice of sharing or pooling computing
resources& such as servers.
NlO 1". Lor each user& a network administrator esta!lishes
this& which ena!les the user to access& or log on to& a computer or to
a network.
NmO 1'. @hen the contents of a file are scattered across two
or more noncontiguous sectors.
NnO 1+. Compression tpe in which a compressed file can !e
returned to its e(act original state.
NoO 1,. 1o protect a computer from virus attacks& install this
kind of program and update it freIuentl.
NpO 1-. 1pe of compression in which the Iualit of a file
decreases slightl each time the file is compressed& which makes it
impossi!le to restore the file to its e(act original state.
NIO 1/. .aves an open documents and programs to D#M& turns
off all unneeded functions& and then places the computer in a lowHpower
state.
NrO 10. #n Internet advertisement that appears in a new window
in the foreground of a @e! page displaed in a user:s !rowser.
NsO 12. # filtering program that attempts to remove spam
!efore it reaches a user:s in!o(.
NtO "3. .aves an open documents and programs to a hard disk
!efore removing power from the computer.
a. application software
!. administrator account
c. 6I*.
d. command language
e. user name
f. password
g. task!ar
h. permissions
i. thrashing
A. gadget
k. virtuali=ation
l. account
m. fragmented
n. lossless
o. antivirus
p. loss
I. sleep mode
r. popHup
s. antiHspam
t. hi!ernate
1,22. Chapter 0: *perating .stems and 5tilit 4rograms Question ;. #1
)iscuss !ooting& including definitions of !oth warm and cold !oots.
*utline the steps that take place during a cold !oot on a 4C running
@indows.
Correct #nswer:
1he process of starting or restarting a computer is called !ooting.
@hen turning on a computer that has !een powered off completel& ou
are performing a cold !oot. # warm !oot& ! contrast& is the process of
using the operating sstem to restart a computer. # warm !oot properl
closes an running processes and programsK however& it does not save
an unsaved work. 1hus& alwas remem!er to save our work !efore
re!ooting $restarting% a computer.
@ith @indows& ou can perform a warm !oot ! clicking the .tart !utton
on the task!ar& clicking the arrow ne(t to the .hut down !utton on the
.tart menu& and then clicking Destart. @hen ou install new software or
update e(isting software& often an onHscreen prompt instructs ou to
restart the computer. In this case& a warm !oot is appropriate. If the
computer stops responding& tr pressing and holding down the power
!utton to turn off the computer. #s a last resort& remove power from
the computer and then restart the computer. *n newer computers&
pressing the power !utton momentaril is the same as a warm !oot&
whereas pressing and holding the power !utton does not properl close
running processes and programs.
;ach time ou !oot a computer& the kernel and other freIuentl used
operating sstem instructions are loaded& or copied& from storage into
the computer:s memor $D#M%. 1he kernel is the core of an operating
sstem that manages memor and devices& maintains the computer:s clock&
starts programs& and assigns the computer:s resources& such as devices&
programs& data& and information. 1he kernel is memor resident& which
means it remains in memor while the computer is running. *ther parts
of the operating sstem are nonresident& that is& these instructions
remain on a storage medium until the are needed.
@hen ou !oot a computer& a series of messages ma appear on the
screen. 1he actual information displaed varies depending on the make
and tpe of the computer and the eIuipment installed. 1he !oot process&
however& is similar for large and small computers.
1he steps in the following paragraphs e(plain what occurs during a cold
!oot on a personal computer using the @indows operating sstem.
.tep 1: @hen ou turn on the computer& the power suppl sends an
electrical signal to the components in the sstem unit.
.tep ": 1he charge of electricit causes the processor chip to reset
itself and find the D*M chip$s% that contains the 6I*.. 1he 6I*.& which
stands for !asic input7output sstem& is firmware that contains the
computer:s startup instructions.
.tep ': 1he 6I*. e(ecutes a series of tests to make sure the computer
hardware is connected properl and operating correctl. 1he tests&
collectivel called the powerHon self test $4*.1%& check the various
sstem components including the !uses& sstem clock& adapter cards& D#M
chips& mouse& ke!oard& and drives. #s the 4*.1 e(ecutes& E;)s $tin
lights% flicker on devices such as the disk drives and ke!oard. 6eeps
also ma sound& and messages ma appear on the screen.
.tep +: 1he 4*.1 results are compared with data in a CM*. chip. CM*. is
a technolog that uses !atter power to retain information when the
computer is off. 1he CM*. chip stores configuration information a!out
the computer& such as the amount of memorK tpe of disk drives&
ke!oard& and monitorK the current date and timeK and other startup
information. It also detects an new devices connected to the computer.
If an pro!lems are identified& the computer ma !eep& displa error
messages& or cease operating 9 depending on the severit of the
pro!lem.
.tep ,: If the 4*.1 completes successfull& the 6I*. searches for
specific operating sstem files called sstem files. 1he 6I*. ma look
first to see if a 5.6 flash drive plugged in a 5.6 port or a disc in an
optical disc drive contains the sstem files& or it ma look directl
on drive C $the designation usuall given to the first hard disk% for
the sstem files.
.tep -: *nce located& the sstem files load into memor $D#M% from
storage $usuall the hard disk% and e(ecute. ?e(t& the kernel of the
operating sstem loads into memor. 1hen& the operating sstem in
memor takes control of the computer.
.tep /: 1he operating sstem loads sstem configuration information. In
the latest @indows versions& the registr consists of several files
that contain the sstem configuration information. @indows constantl
accesses the registr during the computer:s operation for information
such as installed hardware and software devices and individual user
preferences for mouse speed& passwords& and other information. In
addition& the @indows registr constantl checks credentials of users
to verif the have the necessar privileges to run programs.
?ecessar operating sstem files are loaded into memor. *n some
computers& the operating sstem verifies that the person attempting to
use the computer is a legitimate user. Linall& the @indows desktop and
icons are displaed on the screen. 1he operating sstem e(ecutes
programs in the .tartup folder& which contains a list of programs that
open automaticall when ou !oot the computer.
1-33. Chapter 0: *perating .stems and 5tilit 4rograms Question ;. #"
;(plain what virtual memor is and wh it is important& making sure to
e(plain the following ke terms: swap file& page& and thrashing.
Correct #nswer:
If ou have multiple programs running simultaneousl& it is possi!le to
run out of D#M. @ith virtual memor& the operating sstem allocates a
portion of a storage medium& usuall the hard disk& to function as
additional D#M. #s ou interact with a program& part of it ma !e in
phsical D#M& while the rest of the program is on the hard disk as
virtual memor. 6ecause virtual memor is slower than D#M& users ma
notice the computer slowing down while it uses virtual memor. 1he area
of the hard disk used for virtual memor is called a swap file !ecause
it swaps $e(changes% data& information& and instructions !etween memor
and storage. # page is the amount of data and program instructions that
can swap at a given time. 1he techniIue of swapping items !etween
memor and storage& called paging& is a timeHconsuming process for the
computer. @hen an operating sstem spends much of its time paging&
instead of e(ecuting application software& it is said to !e thrashing.
If application software& such as a @e! !rowser& has stopped responding
and the hard disk:s E;) !links repeatedl& the operating sstem
pro!a!l is thrashing.
1-31. Chapter 0: *perating .stems and 5tilit 4rograms Question ;. #'
)iscuss how a computer monitors performance.
Correct #nswer:
*perating sstems tpicall contain a performance monitor. #
performance monitor is a program that assesses and reports information
a!out various computer resources and devices. Lor e(ample& users can
monitor the processor& disks& network& and memor usage. 1he
information in performance reports helps users and administrators
identif a pro!lem with resources so the can tr to resolve an
pro!lems. If a computer is running e(tremel slow& for e(ample& the
performance monitor ma determine that the computer:s memor is !eing
used to its ma(imum. 1hus& ou might consider installing additional
memor in the computer.
1-3". Chapter 0: *perating .stems and 5tilit 4rograms Question ;. #+
;(plain what the Macintosh operating sstem is& and list some of the
enhanced features of the latest version of the *..
Correct #nswer:
.ince it was released in 120+ with Macintosh computers& #pple:s
Macintosh operating sstem has set the standard for operating sstem
ease of use and has !een the model for most of the new >5Is developed
for nonHMacintosh sstems. 1he latest version& Mac *. <& is a
multitasking operating sstem availa!le onl for computers manufactured
! #pple. Mac *. < includes features from previous versions of the
Macintosh operating sstem such as large photoHIualit icons& !uiltHin
networking support& eHmail& chat& online shopping& enhanced speech
recognition& optical disc !urning& and enhanced multimedia
capa!ilities. In addition& Mac *. < includes these features:
T ?ew desktop search technolog
T )ash!oard& a desktop area for miniHapplications called widgets
T 6uiltHin& fast @e! !rowser
T 4arental controls
T Improved !ackup utilit& called 1ime Machine
T #ccessi!ilit interface reads eHmail messages
T 'H) personal video and audio conferencing
T Lilter to eliminate Aunk eHmail messages
T Contact lists snchroni=ed with 6luetoothHena!led smart phone or
other mo!ile device
T Eatest version of Quick1ime to listen to music and view videos on the
Internet
T ;as networking of computers and devices
T @indows network connection and shared @indows documents
1-3'. Chapter 0: *perating .stems and 5tilit 4rograms Question ;. #,
Eist and !riefl descri!e the most common editions in the @indows
.erver "330 famil.
Correct #nswer:
1o meet the needs of all si=es of !usinesses& the @indows .erver "330
famil includes man editions& with the more common listed !elow:
T @indows .erver "330 .tandard for the tpical smallHto mediumHsi=ed
!usiness network
T @indows .erver "330 ;nterprise for mediumH to largeHsi=ed !usinesses&
including those with eHcommerce operations
T @indows .erver "330 )atacenter for !usinesses with huge volumes of
transactions and largeHscale data!ases
T @indows @e! .erver "330 for @e! server and @e! hosting !usinesses
T @indows .erver "330 for ItaniumH6ased .stems designed for computers
with -+H!it processors that function as a @e! server
1-3+. Chapter 0: *perating .stems and 5tilit 4rograms Question ;. #-
@hat functions do utilit programs serveJ )escri!e at least seven
common utilit programs.
Correct #nswer:
5tilit programs included with most operating sstems provide the
following functions: managing files& searching for files& viewing
images& securing a computer from unauthori=ed access& uninstalling
programs& scanning disks& defragmenting disks& diagnosing pro!lems&
!acking up files and disks& setting up screen savers& protecting
against viruses& removing spware and adware& filtering Internet
content& compressing files& plaing media files& !urning optical discs&
and maintaining a personal computer.
Lile Manager
# file manager is a utilit that performs functions related to file
management. .ome of the file management functions that a file manager
performs are displaing a list of files on a storage mediumK organi=ing
files in foldersK coping& renaming& deleting& moving& and sorting
files and foldersK and creating shortcuts. # folder is a specific named
location on a storage medium that contains related documents. #
shortcut is an icon on the desktop or in a folder that provides a user
with immediate access to a program or file. *perating sstems tpicall
include a file manager. @indows& for e(ample& includes @indows
;(plorer& which displas links to files and folders& as well as
previews of folder contents and certain tpes of files.
.earch 5tilit
# search utilit is a program that attempts to locate a file on our
computer !ased on criteria ou specif. 1he criteria could !e a word or
words contained in a file& date the file was created or modified& si=e
of the file& location of the file& file name& author7 artist& and other
similar properties. .earch utilities can look through documents&
photos& music& and other files on our computer and7or on the Internet&
com!ining search results in a single location. .earch utilities
tpicall use an inde( to assist with locating files Iuickl. #n inde(
stores a variet of information a!out a file& including its name& date
created& date modified& author name& and so on. @hen ou enter search
criteria& instead of looking through ever file and folder on the
storage medium& the search utilit looks through the inde( first to
find a match. ;ach entr in the inde( contains a link to the actual
file on the disk for eas retrieval. *perating sstems tpicall
include a !uiltHin search utilit. In @indows& all the ;(plorer
windows& as well as the .tart menu& contain a .earch !o( where ou
enter the search criteria.
Image 8iewer
#n image viewer is a utilit that allows users to displa& cop& and
print the contents of a graphics file& such as a photo. @ith an image
viewer& users can see images without having to open them in a paint or
image editing program. Most operating sstems include an image viewer.
@indows: image viewer is called @indows 4hoto 8iewer& which also allows
ou to print and eHmail photos.
5ninstaller
#n uninstaller is a utilit that removes a program& as well as an
associated entries in the sstem files. @hen ou install a program& the
operating sstem records the information it uses to run the software in
the sstem files. 1he uninstaller deletes files and folders from the
hard disk& as well as removes program entries from the sstem files.
*perating sstems usuall provide an uninstaller. In @indows& ou are
a!le to access the uninstaller for man installed programs through the
Z5ninstall a program: command in the Control 4anel. Cou also can access
the uninstaller for some programs through that programs folder on the
.tart menu& or on the program:s installation media.
)isk Cleanup
# disk cleanup utilit searches for and removes unnecessar files.
5nnecessar files ma include downloaded program files& temporar
Internet files& deleted files& and unused program files. *perating
sstems& such as @indows& include a disk cleanup utilit.
)isk )efragmenter
# disk defragmenter is a utilit that reorgani=es the files and unused
space on a computer:s hard disk so that the operating sstem accesses
data more Iuickl and programs run faster. @hen an operating sstem
stores data on a disk& it places the data in the first availa!le sector
on the disk. It attempts to place data in sectors that are contiguous
$ne(t to each other%& !ut this is not alwas possi!le. @hen the
contents of a file are scattered across two or more noncontiguous
sectors& the file is fragmented. Lragmentation slows down disk access
and thus the performance of the entire computer. )efragmenting the
disk& or reorgani=ing it so that the files are stored in contiguous
sectors& solves this pro!lem. *perating sstems usuall include a disk
defragmenter. @indows: disk defragmenter is availa!le in the .stem
1ools list.
6ackup and Destore 5tilities
# !ackup utilit allows users to cop& or !ack up& selected files or an
entire hard disk to another storage medium such as another hard disk&
optical disc& 5.6 flash drive& or tape. )uring the !ackup process& the
utilit monitors progress and alerts ou if it needs additional media&
such as another disc. Man !ackup programs compress& or shrink the si=e
of& files during the !ackup process. 6 compressing the files& the
!ackup program reIuires less storage space for the !ackup files than
for the original files. 6ecause the are compressed& ou usuall cannot
use !ackup files in their !acked up form. In the event ou need to use
a !ackup file& a restore utilit reverses the process and returns
!acked up files to their original form. 6ackup utilities work with a
restore utilit. Cou should !ack up files and disks regularl in the
event our originals are lost& damaged& or destroed. Most !ackup and
restore utilities include a scheduler& which instructs the computer to
perform a !ackup automaticall on a regularl scheduled !asis.
*perating sstems& such as @indows& include a !ackup and restore
utilit. @hen ou purchase an e(ternal hard disk& it also usuall
includes a !ackup and restore utilit. Instead of !acking up to a local
disk storage device& some users opt to use cloud storage to !ack up
their files. Cloud storage is a service on the @e! that provides
storage to computer users& usuall for free or for a minimal monthl
fee.
.creen .aver
# screen saver is a utilit that causes a displa device:s screen to
show a moving image or !lank screen if no ke!oard or mouse activit
occurs for a specified time. @hen ou press a ke on the ke!oard or
move the mouse& the screen saver disappears and the screen returns to
the previous state. .creen savers originall were developed to prevent
a pro!lem called ghosting& in which images could !e etched permanentl
on a monitor:s screen. #lthough ghosting is not as severe of a pro!lem
with toda:s displas& manufacturers continue to recommend that users
install screen savers for this reason. .creen savers also are popular
for securit& !usiness& and entertainment purposes. 1o secure a
computer& users configure their screen saver to reIuire a password to
deactivate. In addition to those included with the operating sstem&
man screen savers are availa!le in stores and on the @e! for free or a
minimal fee.
4ersonal Lirewall
# personal firewall is a utilit that detects and protects a personal
computer from unauthori=ed intrusions. 4ersonal firewalls constantl
monitor all transmissions to and from a computer. @hen connected to the
Internet& our computer is vulnera!le to attacks from a hacker. #
hacker is someone who tries to access a computer or network illegall.
5sers with !road!and Internet connections& such as through ).E and
ca!le Internet service& are even more suscepti!le than those with dialH
up access !ecause the Internet connection alwas is on. *perating
sstems often include a personal firewall. @indows automaticall
ena!les its !uiltHin personal firewall& called @indows Lirewall& upon
installation of the operating sstem. If our operating sstem does not
include a personal firewall or ou want additional protection& ou can
purchase a standHalone personal firewall utilit or a hardware
firewall& which is a device such as a router that has a !uiltHin
firewall.
#ntivirus 4rograms
1he term& computer virus& descri!es a potentiall damaging computer
wa the computer works without the user:s knowledge or permission. *nce
the virus is in a computer& it can spread throughout and ma damage
our files and operating sstem.
Computer viruses do not generate ! chance. 1he programmer of a virus&
known as a virus author& intentionall writes a virus program. .ome
virus authors find writing viruses a challenge. *thers write virus
programs to cause destruction. @riting a virus program usuall reIuires
significant programming skills. .ome viruses are harmless pranks that
simpl free=e a computer temporaril or displa sounds or messages. 1he
Music 6ug virus& for e(ample& instructs the computer to pla a few
chords of music. *ther viruses destro or corrupt data stored on the
hard disk of the infected computer. If ou notice an unusual changes
in our computer:s performance& it ma !e infected with a virus.
8iruses are Aust one tpe of malicious software. Malware $short for
malicious software% is software that acts without a user:s knowledge
and deli!eratel alters the computer:s operations. In addition to
viruses& worms and 1roAan horses are malware. # worm& such as .asser or
Mle=& copies itself repeatedl& for e(ample& in memor or over a
network& using up sstem resources and possi!l shutting the sstem
down. # 1roAan horse $named after the >reek mth% hides within or looks
like a legitimate program such as a screen saver. # certain condition
or action usuall triggers the 1roAan horse. 5nlike a virus or worm& a
1roAan horse does not replicate itself to other computers. Currentl&
more than one million known viruses& worms& 1roAan horses& and other
malware e(ist. 1o protect a computer from virus attacks& users should
install an antivirus program and update it freIuentl. #n antivirus
program protects a computer against viruses ! identifing and removing
an computer viruses found in memor& on storage media& or on incoming
files. Most antivirus programs also protect against worms and 1roAan
horses. @hen ou purchase a new computer& it often includes antivirus
software. 1hree more popular antivirus programs are Mc#fee 8irus.can&
?orton #nti8irus& and @indows Eive *neCare& the latter of which also
contains spware removers& Internet filters& 4C maintenance& and !ackup
and restore utilities. #s an alternative to purchasing these products
on disc& !oth Mc#fee and ?orton offer @e!H!ased antivirus programs.
.pware and #dware Demovers
.pware is a program placed on a computer without the user:s knowledge
that secretl collects information a!out the user& often related to @e!
!rowsing ha!its. .pware can enter a computer as a virus or as a result
of a user installing a new program. 1he spware program communicates
information it collects to an outside source while ou are online.
#dware is a program that displas an online advertisement in a !anner
or popHup window on @e! pages& eHmail& or other Internet services.
.ometimes& spware is hidden in adware. # spware remover is a program
that detects and deletes spware and other similar programs. #n adware
remover is a program that detects and deletes adware. Most spware and
adware removers cost less than S,3K some are availa!le on the @e! at no
cost. .ome operating sstems include spware and adware removers.
4opular spware and adware removers include #dH#ware& .p .weeper&
.p!ot H .earch and )estro& and @indows )efender.
Internet Lilters
Lilters are programs that remove or !lock certain items from !eing
displaed. Lour widel used Internet filters are antiHspam programs&
@e! filters& phishing filters& and popHup !lockers. @e! filtering
software is a program that restricts access to certain material on the
@e!. .ome restrict access to specific @e! sitesK others filter sites
that use certain words or phrases. Man !usinesses use @e! filtering
software to limit emploee:s @e! access. .ome schools& li!raries& and
parents use this software to restrict access to minors. @indows /
contains parental controls& which allow parents to record and control
the tpes of content their children can access on the Internet.
#ntiH.pam 4rograms
.pam is an unsolicited eHmail message or newsgroup posting sent to man
recipients or newsgroups at once. .pam is Internet Aunk mail. 1he
content of spam ranges from selling a product or service& to promoting
a !usiness opportunit& to advertising offensive material. #n antiHspam
program is a filtering program that attempts to remove spam !efore it
reaches our in!o(. If our eHmail program does not filter spam& man
antiHspam programs are availa!le at no cost on the @e!. Internet access
providers often filter spam as a service for their su!scri!ers.
4hishing Lilters
4hishing is a scam in which a perpetrator attempts to o!tain our
personal and7or financial information. # phishing filter is a program
that warns or !locks ou from potentiall fraudulent or suspicious @e!
sites. .ome @e! !rowsers include phishing filters.
4opH5p 6lockers
# popHup ad is an Internet advertisement that suddenl appears in a new
window in the foreground of a @e! page displaed in our !rowser. #
popHup !locker is a filtering program that stops popHup ads from
displaing on @e! pages. Man @e! !rowsers include a popHup !locker.
Cou also can download popHup !lockers from the @e! at no cost.
Lile Compression
# file compression utilit shrinks the si=e of a file$s%. # compressed
file takes up less storage space than the original file. Compressing
files frees up room on the storage media and improves sstem
performance. #ttaching a compressed file to an eHmail message& for
e(ample& reduces the time needed for file transmission. 5ploading and
downloading compressed files to and from the Internet reduces the file
transmission time. 1wo tpes of compression are loss and lossless.
@ith loss compression& !ecause the Iualit of a file decreases
slightl each time the file is compressed& ou will !e una!le to
restore the file to its e(act original state. @ith audio and video
files& small degradations in Iualit usuall are not recogni=a!leK thus
loss compression often is used on these tpes of files. @ith lossless
compression& ! contrast& a compressed file can !e returned to its
e(act original state. 1e(t files tpicall use lossless compression.
Compressed files& sometimes called =ipped files& usuall have a .=ip
e(tension. @hen ou receive or download a compressed file& ou must
uncompress it. 1o uncompress& or un=ip& a file& ou restore it to its
original form. .ome operating sstems such as @indows include file
compression and uncompression capa!ilities. 1wo popular standHalone
file compression utilities are 4MWI4 and @inWip.
Media 4laer
# media plaer is a program that allows ou to view images and
animation& listen to audio& and watch video files on our computer.
Media plaers ma also include the capa!ilit to organi=e media files&
convert them to different formats& connect to and purchase media from
an online media store& download podcasts and vodcasts& !urn audio C)s&
and transfer media to porta!le media plaers. @indows includes @indows
Media 4laer. 1hree other popular media plaers are i1unes& Deal4laer&
and Dhapsod.
)isc 6urning
)isc !urning software writes te(t& graphics& audio& and video files on
a recorda!le or rewrita!le C)& )8)& or 6luHra )isc. 1his software
ena!les the home user easil to !ack up contents of their hard disk on
an optical disc and make duplicates of uncoprighted music or movies.
)isc !urning software usuall also includes photo editing& audio
editing& and video editing capa!ilities. @hen ou !u a recorda!le or
rewrita!le disc& it tpicall includes !urning software. Cou also can
!u standHalone disc !urning software for a cost of less than S133.
4ersonal Computer Maintenance
*perating sstems tpicall include a diagnostic utilit that diagnoses
computer pro!lems !ut does not repair them. # personal computer
maintenance utilit identifies and fi(es operating sstem pro!lems&
detects and repairs disk pro!lems& and includes the capa!ilit of
improving a computer:s performance. #dditionall& some personal
computer maintenance utilities continuousl monitor a computer while
ou use it to identif and repair pro!lems !efore the occur. ?orton
.stem@orks is a popular personal computer maintenance utilit designed
for @indows operating sstems.
1-3,. Chapter 0: *perating .stems and 5tilit 4rograms Question C# #1
Case "-1
Cou are in the market for a new operating sstem& !ut ou have ver
particular criteria as ou make our selection.
Cou are looking for an operating sstem that is !oth fle(i!le and
powerful& !ut that offers a graphical user interface as well. Cou do
not want the *. to !e proprietar. @hich of the following is our !est
!etJ
a. @indows Me !. Einu(
c. Mac *. < d. @indows /
Correct #nswer:
!.
1-3-. Chapter 0: *perating .stems and 5tilit 4rograms Question C# #"
Case "-1
Cou are in the market for a new operating sstem& !ut ou have ver
particular criteria as ou make our selection.
#fter giving it more thought& ou think it would !e critical for the
operating sstem ou select to !e open source software. @hich of the
following is an option for ouJ
a. Einu( !. 5?I<
c. @indows / d. Mac *. <
Correct #nswer:
a.
1-3/. Chapter 0: *perating .stems and 5tilit 4rograms Question C# #'
Case 10-2
Cou have Aust !een hired as the network administrator for a !randHnew
startup compan& and our first task is to select the server operating
sstem that ou will suggest to the head of the I1 team as the one ou
recommend for the office.
Cou have !een asked to select a server *. that will provide ma(imum
fle(i!ilit& as three of the vice presidents in the office are all
using different clients $one prefers Einu(& one uses 5?I<& and the
third runs @indows%. @hat is the !est choice given these circumstancesJ
a. .olaris !. @indows .erver "330
c. ?et@are d. Einu(
Correct #nswer:
d.
1-30. Chapter 0: *perating .stems and 5tilit 4rograms Question C# #+
Case 10-2
Cou have Aust !een hired as the network administrator for a !randHnew
startup compan& and our first task is to select the server operating
sstem that ou will suggest to the head of the I1 team as the one ou
recommend for the office.
1he compan is going to do a lot of work in the eHcommerce space. @hich
of the following server operating sstems was designed for specificall
this kind of work that the new compan will doJ
a. ?et@are !. .olaris
c. Einu( d. 5?I<
Correct #nswer:
!.
1-32. Chapter 2: Communications and ?etworks Question MC #1
Computer communications descri!es a process in which two or more
computers or devices transfer ____.
a. data
!. information
c. instructions
1-13. Chapter 2: Communications and ?etworks Question MC #"
# communications ____ is a transmission media on which data&
instructions& or information travel.
a. route
*!. channel
c. flow
d. path
1-11. Chapter 2: Communications and ?etworks Question MC #'
____ can serve as sending and receiving devices in a communications
sstem.
a. Mainframe computers and servers
!. )esktop computers and note!ook computers
c. .mart phones
1-1". Chapter 2: Communications and ?etworks Question MC #+
1wo e(amples of ____ are ca!le television lines and telephone lines.
a. sending devices
*!. communications channels
c. receiving devices
d. communications devices
1-1'. Chapter 2: Communications and ?etworks Question MC #,
# tpe of communications device that connects a communications channel
to a sending or receiving device is a ____.
*a. modem
!. server
c. 4)#
d. all of the a!ove
1-1+. Chapter 2: Communications and ?etworks Question MC #-
____ is a conversation that takes place over the Internet using a
telephone connected to a computer& mo!ile device& or telephone adapter.
a. # chat room
!. # newsgroup
*c. 8oI4
d. #n online meeting
1-1,. Chapter 2: Communications and ?etworks Question MC #/
@ith ____& users tpe and send short te(t messages on a smart phone or
mo!ile device.
a. @M.
!. <M.
*c. .M.
d. 1M.
1-1-. Chapter 2: Communications and ?etworks Question MC #0
____ is a realHtime Internet communications service that allows
wireless mo!ile devices to e(change messages with one or more mo!ile
devices or online users.
a. # chat room
*!. @ireless instant messaging
c. MM.
d. 8oice mail
1-1/. Chapter 2: Communications and ?etworks Question MC #2
____ allows users to send graphics& pictures& video clips& and sound
files& as well as short te(t messages to another smart phone or mo!ile
device.
a. .M.
!. 1M.
*c. MM.
d. <M.
.ome services use the term video ____ to refer separatel to the
capa!ilit of sending video clips.
a. circuiting
!. posting
*c. messaging
d. spotting
# ____ is a wireless network that provides Internet connections to
mo!ile computers and other devices.
a. wiHspot
!. hot link
c. Iuick spot
*d. hot spot
1-"3. Chapter 2: Communications and ?etworks Question MC #1"
In man pu!lic locations& people connect wirelessl to the Internet
through a ____ using their mo!ile computers or devices.
a. wiHspot
!. hot link
c. Iuick spot
*d. hot spot
1-"1. Chapter 2: Communications and ?etworks Question MC #1'
Lor hot spots that charge users& per access fees average ____.
*a. S'
!. S,
c. S/
d. S13
1-"". Chapter 2: Communications and ?etworks Question MC #1+
# ____ is a coffeehouse or restaurant that provides computers with
Internet access to its customers.
*a. c!ercaf[
!. wiHspot
c. !ase!and
d. Iuick spot
1-"'. Chapter 2: Communications and ?etworks Question MC #1,
# >4. receiver is a handheld& mounta!le& or em!edded device that
contains all of the following except a$n% ____.
a. radio receiver
!. antenna
*c. flopp disk
d. processor
1-"+. Chapter 2: Communications and ?etworks Question MC #1-
____ is a software application that helps groups of people work
together on proAects and share information over a network.
a. @orkware
!. .hareware
*c. >roupware
d. 1eamware
1-",. Chapter 2: Communications and ?etworks Question MC #1/
# voice mail!o( is a$n% ____ in a voice mail sstem.
*a. storage location on a hard disk
!. input device
c. processor
d. output device
1-"-. Chapter 2: Communications and ?etworks Question MC #10
>roupware is a component of a !road concept called ____& which includes
network hardware and software that ena!les group mem!ers to
communicate& manage proAects& schedule meetings& and make group
decisions.
a. pu!lic Internet access
*!. workgroup computing
c. @e! services
d. short message service
1-"/. Chapter 2: Communications and ?etworks Question MC #12
____ allows users to share documents with others in real time.
*a. #n online meeting
!. 8oI4
c. 8oice mail
d. Internet printing
1-"0. Chapter 2: Communications and ?etworks Question MC #"3
1o make colla!oration possi!le among emploees& some companies use a
document ____ sstem& which provides for storage and management of a
compan:s documents& such as word processing documents& presentations&
and spreadsheets.
a. analsis
*!. management
c. preparation
d. storage
1-"2. Chapter 2: Communications and ?etworks Question MC #"1
6usinesses are the primar users of ____ !ecause this technolog
provides a means for departments to communicate with each other&
suppliers& vendors& and with clients.
a. groupware
*!. @e! services
c. glo!al positioning sstems
d. short message services
1-'3. Chapter 2: Communications and ?etworks Question MC #""
# ____ is a collection of computers and devices connected together via
communications devices and transmission media.
a. channel
!. medium
*c. network
d. license
1-'1. Chapter 2: Communications and ?etworks Question MC #"'
# ____ license is a legal agreement that allows multiple users to
access software on a server simultaneousl.
a. cellular
!. groupware
c. client
*d. network
1-'". Chapter 2: Communications and ?etworks Question MC #"+
nar001-1.jpg
#s shown in the accompaning figure& a ____ is a network that covers a
large geographic area& such as a cit& countr& or the world& using a
communications channel that com!ines man tpes of media.
a. local area network $E#?%
!. metropolitan area network $M#?%
*c. wide area network $@#?%
d. varia!le area network $8#?%
1-''. Chapter 2: Communications and ?etworks Question MC #",
1he design of computers& devices& and media in a network& sometimes
called the ____& is categori=ed as either client7server or peerHtoH
peer.
a. network topolog
*!. network architecture
c. network standard
d. network protocol
1-'+. Chapter 2: Communications and ?etworks Question MC #"-
nar002-1.jpg
*n a network such as the one illustrated in the accompaning figure&
a$n% ____ computer controls access to the hardware& software& and other
resources on the network and provides a centrali=ed storage area for
programs& data& and information.
*a. host
!. inde(ed
c. client
d. master
1-',. Chapter 2: Communications and ?etworks Question MC #"/
nar002-1.jpg
*n a$n% ____ network& such as that illustrated in the accompaning
figure& one or more computers act as a server and the other computers
on the network reIuest services from the server.
a. dedicated
*!. client7server
c. integrated
d. inde(ed
1-'-. Chapter 2: Communications and ?etworks Question MC #"0
nar002-1.jpg
the ____ are the computers and mo!ile devices on the network that rel
on the server for its resources.
a. nodes
!. modes
*c. clients
d. paths
1-'/. Chapter 2: Communications and ?etworks Question MC #"2
nar002-1.jpg
some servers& called ____ servers& perform a specific task and can !e
placed with other servers to perform multiple tasks.
a. !ase!and
!. uniIue
c. multitasking
*d. dedicated
1-'0. Chapter 2: Communications and ?etworks Question MC #'3
#$n% ____ network is a simple& ine(pensive network that tpicall
connects fewer than 13 computers.
*a. peerHtoHpeer
!. hard
c. M#?
d. interpolated
1-'2. Chapter 2: Communications and ?etworks Question MC #'1
nar003-1.jpg
1he tpe of peerHtoHpeer network shown in the accompaning figure&
called a ____ network& descri!es an Internet network on which users
connect directl to each other:s hard disks and e(change files over the
Internet.
a. file
*!. 4"4
c. print
d. linked
1-+3. Chapter 2: Communications and ?etworks Question MC #'"
# file server is a dedicated server that ____.
*a. stores and manages files
!. manages printers and print Ao!s
c. stores and provides access to a data!ase
d. manages network traffic $activit%
1-+1. Chapter 2: Communications and ?etworks Question MC #''
1he greatest risk to a !us network is that ____.
a. devices attached or detached at an point on the !us disrupt
the rest of the network
!. the failure of one device usuall affects the rest of the
network
*c. the !us itself might !ecome inopera!le
d. all of the a!ove
1-+". Chapter 2: Communications and ?etworks Question MC #'+
# network ____ refers to the laout of the computers and devices in a
communications network.
a. event
!. calendar
*c. topolog
d. glossar
1-+'. Chapter 2: Communications and ?etworks Question MC #',
nar004-1.jpg
#s shown in the accompaning figure& a ____ network is a network
topolog in which a ca!le forms a closed loop& with all computers and
devices arranged along it.
a. !us
!. star
*c. ring
d. varia!le
1-++. Chapter 2: Communications and ?etworks Question MC #'-
nar004-1.jpg
# network like the one shown in the accompaning figure ____ to
install.
a. must span a smaller distance than a !us network& and it is
more difficult
!. must span a smaller distance than a !us network& !ut it is
easier
*c. can span a larger distance than a !us network& !ut it is more
difficult
d. can span a larger distance than a !us network& and it is
easier
1-+,. Chapter 2: Communications and ?etworks Question MC #'/
nar00!-1.jpg
*n a ____& such as that illustrated in the accompaning figure& all of
the computers and devices $nodes% on the network connect to a central
device.
a. !us network
!. ring network
*c. star network
d. token ring network
1-+-. Chapter 2: Communications and ?etworks Question MC #'0
nar00!-1.jpg
the central device that provides a common connection point for nodes on
the network is called the ____.
*a. hu!
!. personal computer
c. printer
d. file server
1-+/. Chapter 2: Communications and ?etworks Question MC #'2
nar00!-1.jpg
*n a network such as the one illustrated in the accompaning figure& if
one node fails ____.
*a. onl that node is affected
!. onl the nodes !efore that node are affected
c. onl the nodes after that node are affected
d. all the nodes are affected
1-+0. Chapter 2: Communications and ?etworks Question MC #+3
.ometimes a compan uses a$n% ____& which allows customers or suppliers
to access part of its intranet.
a. ;thernet
!. te(tnet
*c. e(tranet
d. telnet
1-+2. Chapter 2: Communications and ?etworks Question MC #+1
# network ____ defines guidelines that specif the wa computers access
the medium to which the are attached& the tpe$s% of medium used& the
speeds used on different tpes of networks& and the tpe$s% of phsical
ca!le and7or the wireless technolog used.
a. metric
!. inde(
c. matri(
*d. standard
1-,3. Chapter 2: Communications and ?etworks Question MC #+"
____ is a network standard that specifies no central computer or device
on the network should control when data can !e transmitted.
*a. ;thernet
!. 1elnet
c. I;;;
d. >opher
1-,1. Chapter 2: Communications and ?etworks Question MC #+'
)eveloped ! I;;;& ____ is a series of network standards that specifies
how two wireless devices communicate over the air with each other.
a. 031.11
*!. 03".11
c. 03'.11
d. 03+.11
1-,". Chapter 2: Communications and ?etworks Question MC #++
1he term ____ identifies an network !ased on the 03".11 famil of
standards.
a. mesh
!. I;;;
*c. @iHLi
d. Lire@ire
1-,'. Chapter 2: Communications and ?etworks Question MC #+,
.ome large areas& such as college or !usiness campuses& are set up as a
@iHLi ____ network& in which each mesh node routes its data to the ne(t
availa!le node until the data reaches its destination Y usuall an
Internet connection.
a. interpolated
!. snthetic
c. integrated
*d. mesh
1-,+. Chapter 2: Communications and ?etworks Question MC #+-
Communications software consists of programs that ____.
a. help users esta!lish a connection to another computer or
network
!. manage the transmission of data& instructions& and information
c. provide an interface for users to communicate with one another
1-,,. Chapter 2: Communications and ?etworks Question MC #+/
# ____ line is a temporar connection that uses one or more analog
telephone lines for communications.
a. ).E
*!. dialHup
c. 11
d. 1'
1-,-. Chapter 2: Communications and ?etworks Question MC #+0
# ____ line is a tpe of alwasHon connection that is esta!lished
!etween two communications devices.
a. dialHup
!. !ase!and
*c. dedicated
d. network
1-,/. Chapter 2: Communications and ?etworks Question MC #+2
# ____ device is an tpe of hardware capa!le of transmitting data&
instructions& and information !etween a sending device and a receiving
device.
a. linkage
*!. communications
c. dialHup
d. !ase!and
1-,0. Chapter 2: Communications and ?etworks Question MC #,3
1he communications device that connects a communications channel to a
sending or receiving device such as a computer is a$n% ____.
*a. modem
!. C#18
c. digiti=er
d. interpolator
1-,2. Chapter 2: Communications and ?etworks Question MC #,1
).E ____.
*a. uses a modem that sends digital data and information from a
computer to a ).E line
!. is much slower than dialHup service
c. uses a line that is shared with other users in the
neigh!orhood
d. all of the a!ove
1--3. Chapter 2: Communications and ?etworks Question MC #,"
#$n% ____ modem sends and receives data and information to and from a
digital line.
a. analog
*!. digital
c. inde(ed
d. !road!and
1--1. Chapter 2: Communications and ?etworks Question MC #,'
#$n% ____ modem is a digital modem that sends and receives digital data
over the ca!le television $C#18% network.
a. wireless
*!. !road!and
c. access
d. !ase!and
1--". Chapter 2: Communications and ?etworks Question MC #,+
#$n% ____ is a 5.6 network adapter& ;(pressCard module& 4C Card& or
memor card that ena!les a computer or devices to access a network.
a. ;L1
!. #1M
*c. ?IC
d. #).E
1--'. Chapter 2: Communications and ?etworks Question MC #,,
# wireless ____ point is a central communications device that allows
computers and devices to transfer data wirelessl among themselves or
to transfer data wirelessl to a wired network.
a. link
!. router
*c. access
d. integral
1--+. Chapter 2: Communications and ?etworks Question MC #,-
# ____ is a communications device that connects multiple computers
together and transmits data to its correct destination on a network.
a. grid
!. multiple(er
c. !ase!and modem
*d. router
1--,. Chapter 2: Communications and ?etworks Question MC #,/
Lor smaller !usiness and home networks& a ____ allows multiple
computers to share a single highHspeed Internet connection such as
through a ca!le modem or ).E modem.
a. multiple(er
*!. router
c. grid
d. !ase!and modem
1---. Chapter 2: Communications and ?etworks Question MC #,0
# ____ is a device that provides a central point for ca!les in a
network.
*a. hu!
!. packet
c. node
d. router
1--/. Chapter 2: Communications and ?etworks Question MC #,2
Man home users are connecting multiple computers and devices together
into a home ____& which saves mone and provides man conveniences.
a. grid
!. file share
c. multiple(
*d. network
1--0. Chapter 2: Communications and ?etworks Question MC #-3
;ach networked computer in a house can ____.
a. share a single highHspeed Internet connection
!. access files and programs on other computers in the house
c. share peripherals such as a printer& scanner& e(ternal hard
disk& or optical disc drive
1--2. Chapter 2: Communications and ?etworks Question MC #-1
#$n% ____ e(tends the !asic home network to include features such as
lighting control& thermostat adAustment& and a securit sstem.
a. peripheral home network
!. valueHadded home network
c. wired home network
*d. intelligent home network
1-/3. Chapter 2: Communications and ?etworks Question MC #-"
1pes of wired home networks include all of the following ;<C;41 ____.
a. ;thernet
*!. @iHLi
c. powerline ca!le
d. phoneline
1-/1. Chapter 2: Communications and ?etworks Question MC #-'
____ media consist of materials or su!stances capa!le of carring one
or more signals.
a. @ireless
!. .ignal
c. Communication
*d. 1ransmission
1-/". Chapter 2: Communications and ?etworks Question MC #-+
Lor !est performance of a communications channel& ____.
a. !andwidth and latenc should !e low
!. !andwidth should !e low and latenc high
*c. !andwidth should !e high and latenc low
d. !andwidth and latenc should !e high
1-/'. Chapter 2: Communications and ?etworks Question MC #-,
1he amount of data& instructions& and information that can travel over
a communications channel sometimes is called the ____.
a. !road!and
!. latenc
c. !ase!and
*d. !andwidth
1-/+. Chapter 2: Communications and ?etworks Question MC #--
____ is the time it takes a signal to travel from one location to
another on a network.
*a. Eatenc
!. .mmetr
c. LreIuenc
d. )ela register
1-/,. Chapter 2: Communications and ?etworks Question MC #-/
4hsical transmission media used in communications include all of the
following except ____.
a. twistedHpair ca!le
!. coa(ial ca!le
*c. !roadcast radio ca!le
d. fi!erHoptic ca!le
1-/-. Chapter 2: Communications and ?etworks Question MC #-0
____ is an electrical distur!ance that can degrade communications.
a. Eatenc
*!. ?oise
c. Coa(
d. Bu!
1-//. Chapter 2: Communications and ?etworks Question MC #-2
Li!erHoptic ca!les have all of the following advantages over ca!les
that use wire except ____.
*a. lower costs and easier installation and modification
!. faster data transmission and smaller si=e
c. less suscepti!le to noise from other devices
d. !etter securit for signals during transmission
1-/0. Chapter 2: Communications and ?etworks Question MC #/3
____ ca!le consists of one or more twistedHpair wires !undled together.
a. )ual
!. Coa(ial
*c. 1wistedHpair
d. Li!erHoptic
1-/2. Chapter 2: Communications and ?etworks Question MC #/1
____ ca!le consists of a single copper wire surrounded ! at least
three laers: an insulating material& a woven or !raided metal& and a
plastic outer coating.
*a. Coa(ial
!. Integrated
c. 1wistedHpair
d. Li!erHoptic
1-03. Chapter 2: Communications and ?etworks Question MC #/"
1he core of a$n% ____ ca!le consists of do=ens or hundreds of thin
strands of glass or plastic that use light to transmit signals.
a. coa(ial
*!. fi!erHoptic
c. twistedHpair
d. integrated
1-01. Chapter 2: Communications and ?etworks Question MC #/'
____ radio is a wireless transmission medium that distri!utes radio
signals through the air over long distances.
a. Mo!ile
!. *ptical
c. 6andless
*d. 6roadcast
1-0". Chapter 2: Communications and ?etworks Question MC #/+
6roadcast radio is ____ suscepti!le to noise than phsical transmission
media !ut it provides fle(i!ilit and porta!ilit.
*a. slower and more
!. slower and less
c. faster and more
d. faster and less
1-0'. Chapter 2: Communications and ?etworks Question MC #/,
____ radio is a form of !roadcast radio that is used widel for mo!ile
communications& specificall wireless modems and telephones.
*a. Cellular
!. 6roadcast
c. 6andless
d. Lederal
1-0+. Chapter 2: Communications and ?etworks Question MC #/-
____ 18 is a service that provides television programs over the
cellular network.
a. Integrated
!. ">
*c. Mo!ile
d. Cellular
1-0,. Chapter 2: Communications and ?etworks Question MC #//
____ is a categor of cellular transmission that transmitted analog
data.
*a. 1> $first generation%
!. "> $second generation%
c. '> $third generation%
d. #ll of the a!ove
1-0-. Chapter 2: Communications and ?etworks Question MC #/0
____ are radio waves that provide a highHspeed signal transmission.
a. >enerations
*!. Microwaves
c. Li(ed access events
d. Indices
1-0/. Chapter 2: Communications and ?etworks Question MC #/2
# microwave ____ is an earthH!ased reflective dish that contains the
antenna& transceivers& and other eIuipment necessar for microwave
communications.
a. carrier
!. transport
*c. station
d. dish
Microwave transmission& often called ____& involves sending signals
from one microwave station to another.
a. lineHofHsight transmission
!. fle(edHpoint wireless
c. outHofHsight transmission
*d. fi(ed wireless
1-02. Chapter 2: Communications and ?etworks Question 1L #1
.M. capa!ilit allows users to send and receive graphics& pictures&
video clips& and sound files as well as short te(t messages.
a. 1rue
*!. Lalse
1-23. Chapter 2: Communications and ?etworks Question 1L #"
.ome hot spots reIuire users to su!scri!e to a @iM#<& to which the pa
per access fees& dail fees& or a monthl fee.
a. 1rue
*!. Lalse
1-21. Chapter 2: Communications and ?etworks Question 1L #'
#ll c!ercaf[s also are hot spots.
a. 1rue
*!. Lalse
1-2". Chapter 2: Communications and ?etworks Question 1L #+
Most groupware provides personal information manager $4IM% functions.
*a. 1rue
!. Lalse
1-2'. Chapter 2: Communications and ?etworks Question 1L #,
@e! services reIuire a specific programming language& operating sstem&
and @e! !rowser.
a. 1rue
*!. Lalse
1-2+. Chapter 2: Communications and ?etworks Question 1L #-
Bome users are the primar users of @e! services.
a. 1rue
*!. Lalse
1-2,. Chapter 2: Communications and ?etworks Question 1L #/
In a networked environment& each computer on the network has access to
hardware on the network.
*a. 1rue
!. Lalse
1-2-. Chapter 2: Communications and ?etworks Question 1L #0
# network license is a legal agreement that permits users to install
the software on multiple computers.
a. 1rue
*!. Lalse
1-2/. Chapter 2: Communications and ?etworks Question 1L #2
In a networked environment& no authori=ed computer user can access data
and information stored on other computers on the network.
a. 1rue
*!. Lalse
5sers connected to a network have access to software on the network.
*a. 1rue
!. Lalse
1he main differentiation among network classifications is whether the
are wired or wireless.
a. 1rue
*!. Lalse
1/33. Chapter 2: Communications and ?etworks Question 1L #1"
nar001-1.jpg
# M#? tpicall includes one or more @#?s like those shown in the
accompaning figure& !ut covers a smaller geographic area than a E#?.
a. 1rue
*!. Lalse
1/31. Chapter 2: Communications and ?etworks Question 1L #1'
nar003-1.jpg
@hen users log off a 4"4 network like the one in the accompaning
figure& other users still can access their hard disks.
a. 1rue
*!. Lalse
1/3". Chapter 2: Communications and ?etworks Question 1L #1+
1o help reduce copright infringement& toda:s musicHsharing services
are free& and music files are made pu!lic as the travel across the
Internet.
a. 1rue
*!. Lalse
1/3'. Chapter 2: Communications and ?etworks Question 1L #1,
6us networks are unpopular on E#?s !ecause the are e(pensive and
difficult to install.
a. 1rue
*!. Lalse
1/3+. Chapter 2: Communications and ?etworks Question 1L #1-
nar004-1.jpg
)ata transmitted on a ring network like the one shown in the
accompaning figure travels from device to device around the entire
ring& in !oth directions.
a. 1rue
*!. Lalse
1/3,. Chapter 2: Communications and ?etworks Question 1L #1/
*n a ring network& if the hu! fails the entire network is inopera!le
until the hu! is repaired.
a. 1rue
*!. Lalse
1/3-. Chapter 2: Communications and ?etworks Question 1L #10
#n e(tranet essentiall is a small version of the Internet that e(ists
within an organi=ation.
a. 1rue
*!. Lalse
1/3/. Chapter 2: Communications and ?etworks Question 1L #12
;ach token ring network has several tokens.
a. 1rue
*!. Lalse
1/30. Chapter 2: Communications and ?etworks Question 1L #"3
# recent ;thernet standard& called Last ;thernet& has a data transfer
rate of 13 M!ps& ten times faster than the original standard.
a. 1rue
*!. Lalse
1/32. Chapter 2: Communications and ?etworks Question 1L #"1
*n a token ring network& a packet is a special series of !its that
function like a ticket& allowing the device with the packet to transmit
data over the network.
a. 1rue
*!. Lalse
1/13. Chapter 2: Communications and ?etworks Question 1L #""
@ith 1C47I4& each packet contains data as well as the recipient
$destination%& origin $sender%& and the seIuence information used to
reassem!le the data at the destination.
*a. 1rue
!. Lalse
1/11. Chapter 2: Communications and ?etworks Question 1L #"'
Communications software usuall is !undled with the operating sstem or
purchased network devices.
*a. 1rue
!. Lalse
1/1". Chapter 2: Communications and ?etworks Question 1L #"+
?earl the entire telephone network toda uses analog technolog& with
the e(ception of the final link from the local telephone compan to a
home& which is digital.
a. 1rue
*!. Lalse
1/1'. Chapter 2: Communications and ?etworks Question 1L #",
5sing a dialHup line to connect computers costs more than making a
regular telephone call.
a. 1rue
*!. Lalse
1/1+. Chapter 2: Communications and ?etworks Question 1L #"-
1he Iualit and consistenc of the connection on a dedicated line are
worse than a dialHup line !ecause dedicated lines provide a temporar
connection.
a. 1rue
*!. Lalse
1/1,. Chapter 2: Communications and ?etworks Question 1L #"/
Lor the small !usiness and home user& an I.)? line provides slower
transfer rates than dialHup telephone lines.
a. 1rue
*!. Lalse
1/1-. Chapter 2: Communications and ?etworks Question 1L #"0
@ith I.)?& the same telephone line that could carr onl one computer
signal now can carr three or more signals at once through the same
line& using a techniIue called multiple(ing.
*a. 1rue
!. Lalse
1/1/. Chapter 2: Communications and ?etworks Question 1L #"2
.imilar to an I.)? modem& a ).E modem is the same as the modem used for
dialHup connections.
a. 1rue
*!. Lalse
1/10. Chapter 2: Communications and ?etworks Question 1L #'3
#).E is ideal for Internet access !ecause most users upload more
information than the download from the Internet.
a. 1rue
*!. Lalse
1/12. Chapter 2: Communications and ?etworks Question 1L #'1
@hereas a standard dialHup telephone line uses multiple(ing so that
multiple signals share the same line& digital 1Hcarrier lines carr
onl one signal.
a. 1rue
*!. Lalse
1/"3. Chapter 2: Communications and ?etworks Question 1L #'"
@ith #1M service& an optical terminal at our !usiness receives the
signals and transfers them to a router connected to a computer.
a. 1rue
*!. Lalse
1/"1. Chapter 2: Communications and ?etworks Question 1L #''
1elephone networks& the Internet& and other networks with large amounts
of traffic use #1M.
*a. 1rue
!. Lalse
1/"". Chapter 2: Communications and ?etworks Question 1L #'+
#nalog signals consist of individual electrical pulses that represent
!its grouped together into !tes.
a. 1rue
*!. Lalse
1/"'. Chapter 2: Communications and ?etworks Question 1L #',
# dialHup modem connected to a sending computer converts the computer:s
digital signals into analog signals.
*a. 1rue
!. Lalse
1/"+. Chapter 2: Communications and ?etworks Question 1L #'-
Ca!le modems currentl transfer data at speeds that are much slower
than either a dialHup modem or I.)?.
a. 1rue
*!. Lalse
1/",. Chapter 2: Communications and ?etworks Question 1L #'/
.ome mo!ile users have a wireless modem that uses the cell phone
network to connect to the Internet wirelessl from a note!ook computer
or other mo!ile device.
*a. 1rue
!. Lalse
1/"-. Chapter 2: Communications and ?etworks Question 1L #'0
@ireless access points have highHIualit antennas for optimal signals.
*a. 1rue
!. Lalse
1/"/. Chapter 2: Communications and ?etworks Question 1L #'2
*nl small networks use routers.
a. 1rue
*!. Lalse
1/"0. Chapter 2: Communications and ?etworks Question 1L #+3
Bome networking saves the home user mone and provides man
conveniences.
*a. 1rue
!. Lalse
1/"2. Chapter 2: Communications and ?etworks Question 1L #+1
Lor an home user& the hardware and software of an ;thernet network is
eas to configure.
a. 1rue
*!. Lalse
1/'3. Chapter 2: Communications and ?etworks Question 1L #+"
# home powerline ca!le network is an easHtoHinstall and ine(pensive
network that uses e(isting telephone lines in the home.
a. 1rue
*!. Lalse
1/'1. Chapter 2: Communications and ?etworks Question 1L #+'
# phoneline network is a network that uses the same lines that !ring
electricit into the house.
a. 1rue
*!. Lalse
1/'". Chapter 2: Communications and ?etworks Question 1L #++
*ne of the more widel used transmission media for network ca!ling and
telephone sstems is twistedHpair ca!le.
*a. 1rue
!. Lalse
1/''. Chapter 2: Communications and ?etworks Question 1L #+,
Ca!le television $C#18% wiring often uses twistedHpair ca!le !ecause it
can !e ca!led over longer distances than coa(ial ca!le.
a. 1rue
*!. Lalse
1/'+. Chapter 2: Communications and ?etworks Question 1L #+-
In a fi!erHoptic ca!le& each strand& called an optical fi!er& is as
thin as a human hair.
*a. 1rue
!. Lalse
1/',. Chapter 2: Communications and ?etworks Question 1L #+/
Li!erHoptic ca!les have the capa!ilit of carring significantl more
signals than wire ca!les.
*a. 1rue
!. Lalse
1/'-. Chapter 2: Communications and ?etworks Question 1L #+0
@ireless transmission media are used when it is inconvenient or
impossi!le to install ca!les.
*a. 1rue
!. Lalse
1/'/. Chapter 2: Communications and ?etworks Question 1L #+2
Infrared $ID% is a wireless transmission medium that sends signals
using infrared light waves.
*a. 1rue
!. Lalse
1/'0. Chapter 2: Communications and ?etworks Question 1L #,3
Lor radio transmissions& a transmitter is needed to send the !roadcast
radio signal and a receiver to accept it.
*a. 1rue
!. Lalse
1/'2. Chapter 2: Communications and ?etworks Question MD #1
Man !usinesses network their computers together to ____.
a. facilitate communications
!. share data
c. share hardware
d. transfer funds
1/+3. Chapter 2: Communications and ?etworks Question MD #"
____ provide users with connections to the M#?.
a. 1elephone companies
!. Internet !ase!ands
c. Ca!le television operators
d. 6anks
1/+1. Chapter 2: Communications and ?etworks Question MD #'
*n a peerHtoHpeer network& each computer& called a peer& has eIual
responsi!ilities and capa!ilities& sharing ____ with other computers on
the network.
a. hardware
!. protocols
c. data
d. information
1/+". Chapter 2: Communications and ?etworks Question MD #+
4eerHtoHpeer networks are ideal for ____.
a. ver small !usinesses
!. ver large !usinesses
c. corporate users
d. home users
1/+'. Chapter 2: Communications and ?etworks Question MD #,
If a computer or device on a$n% ____ network fails& the entire network
potentiall could stop functioning.
a. star
!. !us
c. ring
d. integrated
1/++. Chapter 2: Communications and ?etworks Question MD #-
1he 13H>iga!it ;thernet standard supports which of the following
transfer ratesJ
a. 1 >!ps
!. , >!ps
c. 13 >!ps
d. 1" >!ps
1/+,. Chapter 2: Communications and ?etworks Question MD #/
1he higher the ____& the more a communications channel transmits.
a. !ase!and
!. latenc
c. !road!and
d. !andwidth
1/+-. Chapter 2: Communications and ?etworks Question MD #0
@ireless transmission media send communications signals using ____.
a. radio
!. infrared
c. microwave
d. fi!erHoptics
1/+/. Chapter 2: Communications and ?etworks Question MD #2
"> $second generation%& which is a categor of cellular transmissions&
transmit digital data at speeds including which of the followingJ
a. 2.- M!ps
!. 12." M!ps
c. 1++ M!ps
d. ".+ M!ps
1/+0. Chapter 2: Communications and ?etworks Question MD #13
'> $third generation%& which is a categor of cellular transmissions&
transmit digital data at speeds including which of the followingJ
a. 2.- M!ps
!. 12." M!ps
c. 1++ M!ps
d. ".+ M!ps
1/+2. Chapter 2: Communications and ?etworks Question M1L #1
# M#? usuall is managed ! a consortium of users or ! a single
network provider that sells the service to the users.
*a. 1rue
!. Lalse
1/,3. Chapter 2: Communications and ?etworks Question M1L #"
*n a client7server network& the client sometimes is called a host
computer.
a. 1rue
*!. Lalse
1/,1. Chapter 2: Communications and ?etworks Question M1L #'
#lthough it can connect an num!er of computers& a client7server
network tpicall provides an efficient means to connect 13 or fewer
computers.
a. 1rue
*!. Lalse
1/,". Chapter 2: Communications and ?etworks Question M1L #+
# star network consists of a single central ca!le& to which all
computers and other devices connect.
a. 1rue
*!. Lalse
1/,'. Chapter 2: Communications and ?etworks Question M1L #,
@ith @iHLi& in open or outdoor areas free from interference& the
computers or devices should !e within 13&333 feet of each other.
a. 1rue
*!. Lalse
1/,+. Chapter 2: Communications and ?etworks Question M1L #-
Current @iM#< standards have data transfer rates up to /3 M!ps.
a. 1rue
*!. Lalse
1/,,. Chapter 2: Communications and ?etworks Question M1L #/
#$n% digital signal consists of a continuous electrical wave.
a. 1rue
*!. Lalse
1/,-. Chapter 2: Communications and ?etworks Question M1L #0
# home phoneline network uses the same lines that !ring electricit
into the house.
a. 1rue
*!. Lalse
1/,/. Chapter 2: Communications and ?etworks Question M1L #2
6ase!and media transmits multiple signals simultaneousl.
a. 1rue
*!. Lalse
1/,0. Chapter 2: Communications and ?etworks Question M1L #13
;thernet and token ring E#?s often use phsical transmission media.
*a. 1rue
!. Lalse
1/,2. Chapter 2: Communications and ?etworks Question C* #1
#$n% ____________________ device is a device that initiates an
instruction to transmit data& instructions& or information.
Correct #nswer$s%:
a. sending
1/-3. Chapter 2: Communications and ?etworks Question C* #"
#$n% ____________________ device is a device that accepts the
transmission of data& instructions& or information.
Correct #nswer$s%:
a. receiving
1/-1. Chapter 2: Communications and ?etworks Question C* #'
#$n% ____________________ is a navigation sstem that consists of one
or more earthH!ased receivers that accept and anal=e signals sent !
satellites in order to determine the receiver:s geographic location.
Correct #nswer$s%:
a. >4.
!. glo!al positioning sstem $>4.%
c. glo!al positioning sstem
d. >4. $glo!al positioning sstem%
1/-". Chapter 2: Communications and ?etworks Question C* #+
Man software products provide a means to ____________________& or work
online& with other users connected to a server.
Correct #nswer$s%:
a. colla!orate
1/-'. Chapter 2: Communications and ?etworks Question C* #,
Most !usinesses use a standard& such as ____________________& that
defines how data transmits across telephone lines or other means.
Correct #nswer$s%:
a. ;)I
!. electronic data interchange
c. ;)I $electronic data interchange%
d. electronic data interchange $;)I%
1/-+. Chapter 2: Communications and ?etworks Question C* #-
#$n% ____________________ is a legal agreement that permits users to
install software on multiple computers& usuall at a volume discount.
Correct #nswer$s%:
a. site license
1/-,. Chapter 2: Communications and ?etworks Question C* #/
____________________ allows users connected to a network to transfer
mone from one !ank account to another via transmission media.
Correct #nswer$s%:
a. electronic funds transfer
!. electronic funds transfer $;L1%
c. ;L1 $electronic funds transfer%
d. ;L1
1/--. Chapter 2: Communications and ?etworks Question C* #0
#$n% ____________________ is a thirdHpart !usiness that provides
networking services such as secure data and information transfer&
storage& eHmail& and management reports.
Correct #nswer$s%:
a. valueHadded network
!. valueHadded network $8#?%
c. 8#?
d. 8#? $valueHadded network%
1/-/. Chapter 2: Communications and ?etworks Question C* #2
#$n% ____________________ is a E#? that uses no phsical wires.
Correct #nswer$s%:
a. wireless E#?
!. wireless E#? $@E#?%
c. @E#? $wireless E#?%
d. @E#?
1/-0. Chapter 2: Communications and ?etworks Question C* #13
#$n% ____________________ is a network that connects computers and
devices in a limited geographical area& such as a home& school computer
la!orator& or office !uilding.
Correct #nswer$s%:
a. local area network
!. E#? $local area network%
c. E#?
d. local area network $E#?%
1/-2. Chapter 2: Communications and ?etworks Question C* #11
;ach computer or device on a local area network& called a
____________________& often shares resources such as printers& large
hard disks& and programs.
Correct #nswer$s%:
a. node
1//3. Chapter 2: Communications and ?etworks Question C* #1"
#$n% ____________________ is a highHspeed network that connects
networks in an area such as a cit or town and handles the !ulk of
communications activit across that region.
Correct #nswer$s%:
a. metropolitan area network $M#?%
!. metropolitan area network
c. M#?
d. M#? $metropolitan area network%
1//1. Chapter 2: Communications and ?etworks Question C* #1'
#$n% ____________________ server is a dedicated server that manages
printers and print Ao!s.
Correct #nswer$s%:
a. print
1//". Chapter 2: Communications and ?etworks Question C* #1+
#$n% ____________________ server is a dedicated server that stores and
provides access to a data!ase.
Correct #nswer$s%:
a. data!ase
1//'. Chapter 2: Communications and ?etworks Question C* #1,
#$n% ____________________ server is a dedicated server that manages
network traffic.
Correct #nswer$s%:
a. network
1//+. Chapter 2: Communications and ?etworks Question C* #1-
#$n% ____________________ network is a network topolog that consists
of a single central ca!le& to which all computers and other devices
connect.
Correct #nswer$s%:
a. !us
1//,. Chapter 2: Communications and ?etworks Question C* #1/
1oda& ____________________ is the most popular E#? technolog !ecause
it is relativel ine(pensive and eas to install and maintain.
Correct #nswer$s%:
a. ;thernet
1//-. Chapter 2: Communications and ?etworks Question C* #10
1he ____________________ standard specifies that computers and devices
on the network share or pass a special signal& called a token& in a
unidirectional manner and in a preset order.
Correct #nswer$s%:
a. token ring
1///. Chapter 2: Communications and ?etworks Question C* #12
____________________ is a network technolog that defines how messages
are routed from one end of a network to the other& ensuring the data
arrives correctl ! dividing it into packets.
Correct #nswer$s%:
a. 1ransmission Control 4rotocol7Internet 4rotocol
!. 1ransmission Control 4rotocol7Internet 4rotocol $1C47I4%
c. 1C47I4
d. 1C47I4 $1ransmission Control 4rotocol7Internet 4rotocol%
1//0. Chapter 2: Communications and ?etworks Question C* #"3
____________________ has !een adopted as a network standard for
Internet communications.
Correct #nswer$s%:
a. 1ransmission Control 4rotocol7Internet 4rotocol
!. 1ransmission Control 4rotocol7Internet 4rotocol $1C47I4%
c. 1C47I4
d. 1C47I4 $1ransmission Control 4rotocol7Internet 4rotocol%
1//2. Chapter 2: Communications and ?etworks Question C* #"1
@hen a computer sends data over the Internet& the data is divided into
small pieces& or ____________________.
Correct #nswer$s%:
a. packets
1/03. Chapter 2: Communications and ?etworks Question C* #""
1he techniIue of !reaking a message into individual packets& sending
the packets along the !est route availa!le& and then reassem!ling the
data is called ____________________.
Correct #nswer$s%:
a. packet switching
1/01. Chapter 2: Communications and ?etworks Question C* #"'
*ne popular use of the ____________________ network standard is in hot
spots that offer mo!ile users the a!ilit to connect to the Internet
with their wireless computers and devices.
Correct #nswer$s%:
a. @iHLi
!. wireless fidelit
c. wireless fidelit $@iHLi%
d. @iHLi $wireless fidelit%
1/0". Chapter 2: Communications and ?etworks Question C* #"+
____________________ technolog uses shortHrange radio waves to
transmit data !etween two devices.
Correct #nswer$s%:
a. 6luetooth
1/0'. Chapter 2: Communications and ?etworks Question C* #",
____________________ is a newer network standard developed ! I;;; that
specifies how wireless devices communicate over the air in a wide area.
Correct #nswer$s%:
a. @iM#<
!. @iM#< $@orldwide Interopera!ilit for Microwave #ccess%
c. @orldwide Interopera!ilit for Microwave #ccess
d. @orldwide Interopera!ilit for Microwave #ccess $@iM#<%
1/0+. Chapter 2: Communications and ?etworks Question C* #"-
1he ____________________ specifies how some wireless mo!ile devices
such as smart phones can displa the content of Internet services such
as the @e!& eHmail& and chat rooms.
Correct #nswer$s%:
a. @ireless #pplication 4rotocol
!. @#4
c. @ireless #pplication 4rotocol $@#4%
d. @#4 $@ireless #pplication 4rotocol%
1/0,. Chapter 2: Communications and ?etworks Question C* #"/
1he ____________________ is the worldwide telephone sstem that handles
voiceHoriented telephone calls.
Correct #nswer$s%:
a. pu!lic switched telephone network
!. pu!lic switched telephone network $4.1?%
c. 4.1?
d. 4.1? $pu!lic switched telephone network%
1/0-. Chapter 2: Communications and ?etworks Question C* #"0
____________________ is a set of standards for digital transmission of
data over standard copper telephone lines.
Correct #nswer$s%:
a. I.)?
!. Integrated .ervices )igital ?etwork
c. Integrated .ervices )igital ?etwork $I.)?%
d. I.)? $Integrated .ervices )igital ?etwork%
1/0/. Chapter 2: Communications and ?etworks Question C* #"2
____________________ transmits at fast speeds on e(isting standard
copper telephone wiring.
Correct #nswer$s%:
a. )igital .u!scri!er Eine
!. ).E
c. )igital .u!scri!er Eine $).E%
d. ).E $)igital .u!scri!er Eine%
1/00. Chapter 2: Communications and ?etworks Question C* #'3
____________________ is a tpe of ).E that supports faster transmission
rates when receiving data $the downstream rate% than when sending data
$the upstream rate%.
Correct #nswer$s%:
a. #).E
!. asmmetric digital su!scri!er line
c. asmmetric digital su!scri!er line $#).E%
d. #).E $asmmetric digital su!scri!er line%
1/02. Chapter 2: Communications and ?etworks Question C* #'1
@ith I.)?& the same telephone line that could carr onl one computer
signal now can carr three or more signals at once through the same
line& using a techniIue called ____________________.
Correct #nswer$s%:
a. multiple(ing
1/23. Chapter 2: Communications and ?etworks Question C* #'"
#lthough ____________________ lines are not a tpe of standard
telephone line& the are a ver popular wa for the home user to
connect to the Internet.
Correct #nswer$s%:
a. C#18
!. ca!le television
c. ca!le television $C#18%
d. C#18 $ca!le television%
1/21. Chapter 2: Communications and ?etworks Question C* #''
@ith ____________________ service& an optical terminal at our house
receives the signals and transfers them to a router connected to our
computer.
Correct #nswer$s%:
a. L11B
!. Li!er to the Bome
c. Li!er to the Bome $L11B%
d. L11B $Li!er to the Bome%
e. L114
f. Li!er to the 4remises
g. Li!er to the 4remises $L114%
h. L114 $Li!er to the 4remises%
1/2". Chapter 2: Communications and ?etworks Question C* #'+
1he most popular 1Hcarrier line is the ____________________ line.
Correct #nswer$s%:
a. 11
1/2'. Chapter 2: Communications and ?etworks Question C* #',
#$n% ____________________ line is eIual in speed to "0 11 lines !ut
Iuite e(pensive.
Correct #nswer$s%:
a. 1'
1/2+. Chapter 2: Communications and ?etworks Question C* #'-
____________________ uses fi!erHoptic ca!le to provide e(tremel highH
speed Internet access to home users.
Correct #nswer$s%:
a. L11B
!. Li!er to the Bome
c. Li!er to the Bome $L11B%
d. L11B $Li!er to the Bome%
e. L114
f. Li!er to the 4remises
g. Li!er to the 4remises $L114%
h. L114 $Li!er to the 4remises%
1/2,. Chapter 2: Communications and ?etworks Question C* #'/
____________________ is a service that carries voice& data& video& and
multimedia at e(tremel high speeds.
Correct #nswer$s%:
a. #snchronous 1ransfer Mode
!. #1M
c. #snchronous 1ransfer Mode $#1M%
d. #1M $#snchronous 1ransfer Mode%
1/2-. Chapter 2: Communications and ?etworks Question C* #'0
# standHalone fa( machine& for e(ample& has a$n% ____________________
that converts a scanned digiti=ed image into an analog signal that is
sent to a recipientQs fa( machine.
Correct #nswer$s%:
a. modem
1/2/. Chapter 2: Communications and ?etworks Question C* #'2
# ).E ____________________ sends digital data and information from a
computer to a ).E line and receives digital data and information from a
).E line.
Correct #nswer$s%:
a. modem
1/20. Chapter 2: Communications and ?etworks Question C* #+3
In ____________________ wire& each ca!le consists of two separate
insulated copper wires that are twisted together.
Correct #nswer$s%:
a. twistedHpair
1/22. Chapter 2: Communications and ?etworks Question M# #1H"3
definition.Instead of these& some users access the Internet through
mo!ile wireless networks.1ransmission media that uses wire& ca!le& and
other tangi!le materials to send communications signals.#llows
participants to have the a!ilit to open a separate window and tpe
messages to one another.Mind of network that is sometimes called a file
sharing network.1ransmission media that sends communications signals
through the air or space using radio& microwave& and infrared
signals.Consists of a single copper wire surrounded ! at least three
laers.# network standard that specifies how two devices use shortH
range radio waves to communicate at high speeds with each other.Mind of
ca!le designed to reduce noise.1his kind of device contains a small
chip that allows it to communicate with other similar devices.Mo!ile
computers and devices& such as a mouse& printer& and smart phone& often
have this kind of port to ena!le the transfer of data from one device
to another using light waves.# wireless transmission medium that
distri!utes radio signals through the air over long distances.1pe of
lines that can !e either analog or digital.# dialHup modem usuall is
in this form& which is inserted in an e(pansion slot on a computer:s
mother!oard.# form of !roadcast radio that is used widel for mo!ile
communications.1o prevent unauthori=ed users from accessing files and
computers& man routers are protected ! these.Categor of cellular
transmission that transmits digital data at speeds from 2.- M!ps to
12." M!ps.;(amples of standards in this categor include >.M and
5M1..Can !e negativel affected ! the distance !etween two points& the
tpe of transmission media& and the num!er of nodes through which data
must travel.1he core of this kind of ca!le consists of do=ens or
hundreds of thin strands of glass or plastic that use light to transmit
signals.Categor of cellular transmission that transmits digital data
at speeds up to 1, M!ps.hot spots phsical online meeting 4"4 wireless
coa(ial 5@6 twistedHpair 6luetooth infrared !roadcast radio dedicated
adapter card cellular radio firewalls "> '> latenc fi!erHoptic +>
NaO 1. Instead of these& some users access the Internet
through mo!ile wireless networks.
N!O ". 1ransmission media that uses wire& ca!le& and other
tangi!le materials to send communications signals.
NcO '. #llows participants to have the a!ilit to open a
separate window and tpe messages to one another.
NdO +. Mind of network that is sometimes called a file sharing
network.
NeO ,. 1ransmission media that sends communications signals
through the air or space using radio& microwave& and infrared signals.
NfO -. Consists of a single copper wire surrounded ! at least
three laers.
NgO /. # network standard that specifies how two devices use
shortHrange radio waves to communicate at high speeds with each other.
NhO 0. Mind of ca!le designed to reduce noise.
NiO 2. 1his kind of device contains a small chip that allows
it to communicate with other similar devices.
NAO 13. Mo!ile computers and devices& such as a mouse&
printer& and smart phone& often have this kind of port to ena!le the
transfer of data from one device to another using light waves.
NkO 11. # wireless transmission medium that distri!utes radio
signals through the air over long distances.
NlO 1". 1pe of lines that can !e either analog or digital.
NmO 1'. # dialHup modem usuall is in this form& which is
inserted in an e(pansion slot on a computer:s mother!oard.
NnO 1+. # form of !roadcast radio that is used widel for
mo!ile communications.
NoO 1,. 1o prevent unauthori=ed users from accessing files and
computers& man routers are protected ! these.
NpO 1-. Categor of cellular transmission that transmits
digital data at speeds from 2.- M!ps to 12." M!ps.
NIO 1/. ;(amples of standards in this categor include >.M and
5M1..
NrO 10. Can !e negativel affected ! the distance !etween two
points& the tpe of transmission media& and the num!er of nodes through
which data must travel.
NsO 12. 1he core of this kind of ca!le consists of do=ens or
hundreds of thin strands of glass or plastic that use light to transmit
signals.
NtO "3. Categor of cellular transmission that transmits
digital data at speeds up to 1, M!ps.
a. hot spots
!. phsical
c. online meeting
d. 4"4
e. wireless
f. coa(ial
g. 5@6
h. twistedHpair
i. 6luetooth
A. infrared
k. !roadcast radio
l. dedicated
m. adapter card
n. cellular radio
o. firewalls
p. ">
I. '>
r. latenc
s. fi!erHoptic
t. +>
1033. Chapter 2: Communications and ?etworks Question ;. #1
nar004-1.jpg
)efine network topolog& and discuss the most common tpes of
topologies. )efine which tpe of topolog is in use in the accompaning
figure.
Correct #nswer:
# network topolog refers to the laout of the computers and devices in
a communications network. 1hree commonl used network topologies are
!us& ring& and star. ?etworks usuall use com!inations of these
topologies.
# !us network consists of a single central ca!le& to which all
computers and other devices connect. 1he !us is the phsical ca!le that
connects the computers and other devices. 1he !us in a !us network
transmits data& instructions& and information in !oth directions. @hen
a sending device transmits data& the address of the receiving device is
included with the transmission so the data is routed to the appropriate
receiving device. 6us networks are popular on E#?s !ecause the are
ine(pensive and eas to install. *ne advantage of the !us network is
that computers and other devices can !e attached and detached at an
point on the !us without distur!ing the rest of the network. #nother
advantage is that failure of one device usuall does not affect the
rest of the !us network. 1he greatest risk to a !us network is that the
!us itself might !ecome inopera!le. If that happens& the network
remains inoperative until the !us is !ack in working order.
*n a ring network& as shown in the accompaning figure& a ca!le forms a
closed loop $ring% with all computers and devices arranged along the
ring. )ata transmitted on a ring network travels from device to device
around the entire ring& in one direction. @hen a computer or device
sends data& the data travels to each computer on the ring until it
reaches its destination. If a computer or device on a ring network
fails& the entire network potentiall could stop functioning. # ring
network can span a larger distance than a !us network& !ut it is more
difficult to install. 1he ring topolog primaril is used for E#?s& !ut
also is used in @#?s.
*n a star network& all of the computers and devices $nodes% on the
network connect to a central device& thus forming a star. 1wo tpes of
devices that provide a common central connection point for nodes on the
network are a hu! and a switch. #ll data that transfers from one node
to another passes through the hu!7switch. .tar networks are fairl eas
to install and maintain. ?odes can !e added to and removed from the
network with little or no disruption to the network. *n a star network&
if one node fails& onl that node is affected. 1he other nodes continue
to operate normall. If the hu!7switch fails& however& the entire
network is inopera!le until the device is repaired. Most large star
networks& therefore& keep !ackup hu!s7switches availa!le in case the
primar one fails.
1031. Chapter 2: Communications and ?etworks Question ;. #"
)iscuss what an intranet is& and include a definition of an e(tranet.
Correct #nswer:
Decogni=ing the efficienc and power of the Internet& man
organi=ations appl Internet and @e! technologies to their own internal
networks. #n intranet $intra means within% is an internal network that
uses Internet technologies. Intranets generall make compan
information accessi!le to emploees and facilitate working in groups.
.imple intranet applications include electronic pu!lishing of
organi=ational materials such as telephone directories& event
calendars& procedure manuals& emploee !enefits information& and Ao!
postings. #dditionall& an intranet tpicall includes a connection to
the Internet. More sophisticated uses of intranets include groupware
applications such as proAect management& chat rooms& group scheduling&
and video conferencing.
#n intranet essentiall is a small version of the Internet that e(ists
within an organi=ation. It has a @e! server& supports @e! pages
containing multimedia& and is accessi!le via a @e! !rowser such as
Internet ;(plorer& Lirefo(& *pera& .afari& and >oogle Chrome. 5sers
update information on the intranet ! creating and posting a @e! page&
using a method similar to that used on the Internet.
.ometimes a compan uses an e(tranet& which allows customers or
suppliers to access part of its intranet. 4ackage shipping companies&
for e(ample& allow customers to access their intranet to print air
!ills& schedule pickups& and even track shipped packages as the
packages travel to their destinations.
103". Chapter 2: Communications and ?etworks Question ;. #'
@hat is 1C47I4 and how does it workJ
Correct #nswer:
.hort for 1ransmission Control 4rotocol7Internet 4rotocol& 1C47I4 is a
network standard& specificall a protocol& that defines how messages
$data% are routed from one end of a network to the other& ensuring the
data arrives correctl. 1C47I4 descri!es rules for dividing messages
into small pieces& called packetsK providing addresses for each packetK
checking for and detecting errorsK seIuencing packetsK and regulating
the flow of messages along the network.
1C47I4 has !een adopted as a network standard for Internet
communications. 1hus& all hosts on the Internet follow the rules
defined in this standard. Internet communications also use other
standards& such as the ;thernet standard& as data is routed to its
destination.
@hen a computer sends data over the Internet& the data is divided into
packets. ;ach packet contains the data& as well as the recipient
$destination%& the origin $sender%& and the seIuence information used
to reassem!le the data at the destination. ;ach packet travels along
the fastest individual availa!le path to the recipient:s computer via
communications devices called routers.
1his techniIue of !reaking a message into individual packets& sending
the packets along the !est route availa!le& and then reassem!ling the
data is called packet switching.
103'. Chapter 2: Communications and ?etworks Question ;. #+
)iscuss what a dedicated line is and list the different tpes of
dedicated lines.
Correct #nswer:
# dedicated line is a tpe of alwasHon connection that is esta!lished
!etween two communications devices $unlike a dialHup line where the
connection is reesta!lished each time it is used%. 1he Iualit and
consistenc of the connection on a dedicated line are !etter than a
dialHup line !ecause dedicated lines provide a constant connection.
6usinesses often use dedicated lines to connect geographicall distant
offices. )edicated lines can !e either analog or digital. )igital lines
increasingl are connecting home and !usiness users to networks around
the glo!e !ecause the transmit data and information at faster rates
than analog lines.
Live tpes of digital dedicated lines are I.)? lines& ).E& L114& 1H
carrier lines& and #1M. #lthough ca!le television $C#18% lines and
fi(ed wireless are not a tpe of telephone line& the are ver popular
was for the home user to connect to the Internet. Li(ed wireless
Internet connections use an antenna on our house or !usiness to
communicate with a tower location via radio signals.
103+. Chapter 2: Communications and ?etworks Question ;. #,
)iscuss what a 1 carrier line is& including the different tpes and
their speeds.
Correct #nswer:
# 1Hcarrier line is an of several tpes of longHdistance digital
telephone lines that carr multiple signals over a single
communications line. @hereas a standard dialHup telephone line carries
onl one signal& digital 1Hcarrier lines use multiple(ing so that
multiple signals share the line. 1Hcarrier lines provide ver fast data
transfer rates. *nl medium to large companies usuall can afford the
investment in 1Hcarrier lines !ecause these lines are so e(pensive.
1he most popular 1Hcarrier line is the 11 line. 6usinesses often use 11
lines to connect to the Internet. Man Internet access providers use 11
lines to connect to the Internet !ack!one. Bome and small !usiness
users purchase fractional 11& in which the share a connection to the
11 line with other users. Lractional 11 is slower than a dedicated 11
line& !ut it also is less e(pensive. 5sers who do not have other highH
speed Internet access in their areas can opt for fractional 11. @ith
fractional 11 lines& the data transfer rates !ecome slower as
additional users are added.
# 1' line is eIual in speed to "0 11 lines. 1' lines are Iuite
e(pensive. Main users of 1' lines include large companies& telephone
companies& and Internet access providers connecting to the Internet
!ack!one. 1he Internet !ack!one itself also uses 1' lines.
103,. Chapter 2: Communications and ?etworks Question ;. #-
)iscuss fi!erHoptic ca!le& including its advantages and disadvantages.
Correct #nswer:
1he core of a fi!erHoptic ca!le consists of do=ens or hundreds of thin
strands of glass or plastic that use light to transmit signals. ;ach
strand& called an optical fi!er& is as thin as a human hair. Inside the
fi!erHoptic ca!le& an insulating glass cladding and a protective
coating surround each optical fi!er. Li!erHoptic ca!les have the
following advantages over ca!les that use wire& such as twistedHpair
and coa(ial ca!les:
T Capa!ilit of carring significantl more signals than wire ca!les
T Laster data transmission
T Eess suscepti!le to noise $interference% from other devices such as a
cop machine
T 6etter securit for signals during transmission !ecause the are less
suscepti!le to noise
T .maller si=e $much thinner and lighter weight%
)isadvantages of fi!erHoptic ca!le are it costs more than twistedHpair
or coa(ial ca!le and can !e difficult to install and modif. )espite
these limitations& man local and longHdistance telephone companies are
replacing e(isting telephone lines with fi!erHoptic ca!les& ena!ling
them to offer fi!er Internet access to home and !usiness users.
6usinesses also are using fi!erHoptic ca!les in highHtraffic networks
or as the !ack!one in a network.
103-. Chapter 2: Communications and ?etworks Question C# #1
Case #-1
Cou have taken a new Ao! as a network administrator. #lthough ou have
!een an I1 professional within our organi=ation for a num!er of ears&
this particular responsi!ilit is a new one for ou& so ou have !een
studing network topologies& for e(ample.
If ou are charged with setting up a network for our team and there is
one device whose relia!ilit ou are concerned a!out& which of the
following network topologies is a !ad idea for ouJ
a. !us !. ring
c. star d. intranet
Correct #nswer:
!.
103/. Chapter 2: Communications and ?etworks Question C# #"
Case #-1
Cou have taken a new Ao! as a network administrator. #lthough ou have
!een an I1 professional within our organi=ation for a num!er of ears&
this particular responsi!ilit is a new one for ou& so ou have !een
studing network topologies& for e(ample.
Cou are ver confident a!out the hu! ou are going to use in our new
network9it:s !randHnew and highl recommended ! some colleagues that
ou trust. @hich of the following network topologies is a good choice
for ouJ
a. star !. ring
c. intranet d. !us
Correct #nswer:
a.
1030. Chapter 2: Communications and ?etworks Question C# #'
Case #-2
1he area of network communications standards is an area with which ou
are not familiar& so ou have decided to stud it in some detail. Cou
e(pect to have to network a wide range of devices in the near future&
so this is a timel su!Aect of stud.
Cou are looking for a wa to transmit signals through a door& and with
a high transfer rate& !ecause ou have some video to transfer from a
digital video camera. @hich of the following protocols is the !est !et
for ouJ
a. @iHLi !. 6luetooth
c. Ir)# d. 5@6
Correct #nswer:
d.
1032. Chapter 2: Communications and ?etworks Question C# #+
Case #-2
1he area of network communications standards is an area with which ou
are not familiar& so ou have decided to stud it in some detail. Cou
e(pect to have to network a wide range of devices in the near future&
so this is a timel su!Aect of stud.
Cou are looking for a technolog that will replace the reIuirement for
a lineHofHsight transmission !etween devices like digital cameras& fa(
machines& and printers& and ou would also like the data transfers
!etween the devices to occur at a rate of up to ' M!ps. @hich of the
following network standards is a good match for our needsJ
a. @iHLi !. 6luetooth
c. DLI) d. 1C47I4
Correct #nswer:
!.
1013. Chapter 13: )ata!ase Management Question MC #1
#$n% ____ is a collection of data organi=ed in a manner that allows
access& retrieval& and use of that data.
*a. data!ase
!. server
c. spreadsheet
d. we!!ase
1011. Chapter 13: )ata!ase Management Question MC #"
____ is a collection of unprocessed items& which can include te(t&
num!ers& images& audio& and video.
a. Integrit
*!. )ata
c. .nthesis
d. Information
101". Chapter 13: )ata!ase Management Question MC #'
____ is processed dataK that is& it is organi=ed& meaningful& and
useful.
a. 8alidation
!. #n integer set
*c. Information
d. Depositor data
101'. Chapter 13: )ata!ase Management Question MC #+
)ata ____ identifies the Iualit of data in a data!ase.
a. resolution
!. access
c. dimensionalit
*d. integrit
101+. Chapter 13: )ata!ase Management Question MC #,
nar001-1.jpg
In the data!ase pictured in the accompaning figure& a$n% ____ is a
com!ination of one or more related characters or !tes and is the
smallest unit of data a user accesses.
*a. field
!. mem!er
c. record
d. identifier
101,. Chapter 13: )ata!ase Management Question MC #-
nar001-1.jpg
In the data!ase pictured in the accompaning figure& a field ____
uniIuel identifies each field.
a. tag
*!. name
c. signal
d. !asis
101-. Chapter 13: )ata!ase Management Question MC #/
nar001-1.jpg
Lor the data!ase pictured in the accompaning figure& the field ____
defines the ma(imum num!er of characters a field can contain.
a. medium
!. scope
*c. si=e
d. identifier
101/. Chapter 13: )ata!ase Management Question MC #0
nar001-1.jpg
# data ____ is a collection of related records& as shown in the
accompaning figure& stored on storage media such as a hard disk or
optical disc.
a. validator
!. ru!ric
c. set
*d. file
Lile ____ refers to the procedures that keep data current.
*a. maintenance
!. integrit
c. validation
d. checking
____ is the process of comparing data with a set of rules or values to
find out if the data is correct.
a. Concatenation
*!. 8alidation
c. )igit checking
d. Integration
10"3. Chapter 13: )ata!ase Management Question MC #11
Man data!ase programs perform a validit ____ that anal=es entered
data to help ensure that it is correct.
a. confirmation
!. integration
*c. check
d. valuation
10"1. Chapter 13: )ata!ase Management Question MC #1"
8alidation ____ reduce data entr errors.
a. tags
!. !aselines
c. standards
*d. rules
10"". Chapter 13: )ata!ase Management Question MC #1'
#$n% ____ digit is a num!er$s% or character$s% that is appended to or
inserted into a primar ke field.
*a. check
!. inde(
c. insertion
d. integer
10"'. Chapter 13: )ata!ase Management Question MC #1+
nar002-1.jpg
#$n% ____ check is a validit check performed on data like that in the
accompaning figure& which ensures users enter onl alpha!etic data
into a field.
*a. alpha!etic
!. numeric
c. range
d. consistenc
10"+. Chapter 13: )ata!ase Management Question MC #1,
nar002-1.jpg
#$n% ____ check is a validit check performed on data like that in the
accompaning figure& which ensures users enter onl numeric data into a
field.
a. range
*!. numeric
c. completeness
d. consistenc
10",. Chapter 13: )ata!ase Management Question MC #1-
nar002-1.jpg
#$n% ____ check is a validit check on data like that in the
accompaning figure& which determines whether a num!er is within a
specified group of num!ers.
a. group
!. numeric
*c. range
d. integer
10"-. Chapter 13: )ata!ase Management Question MC #1/
# maAor weakness of a lot of file processing sstems is that ____.
*a. the have redundant data and the isolate data
!. the are much more comple( than a data!ase
c. data is more vulnera!le than data in a data!ase
d. all of the a!ove
10"/. Chapter 13: )ata!ase Management Question MC #10
In a tpical file ____ sstem& each department or area within an
organi=ation has its own set of files.
a. snthesis
*!. processing
c. analsis
d. integration
10"0. Chapter 13: )ata!ase Management Question MC #12
@hen a compan uses the ____ approach& man programs and users share
the data in a data!ase.
a. frontHend
!. concatenated
*c. data!ase
d. memorH!ased
10"2. Chapter 13: )ata!ase Management Question MC #"3
#$n% ____ program interacts with a )6M.& which in turn interacts with
the data!ase.
a. !efore image
*!. frontHend
c. after image
d. !ackHend
10'3. Chapter 13: )ata!ase Management Question MC #"1
@hen compared with a file processing sstem& a data!ase offers all of
the following ;<C;41 ____.
a. reduced data redundanc
!. easier access and shared data
c. reduced development time
*d. less reIuired memor& storage& and processing power
10'1. Chapter 13: )ata!ase Management Question MC #""
#$n% ____ is a program with which users interact that generall has a
more userHfriendl interface than a )6M..
a. !ack end
!. D)6M.
c. .QE
*d. front end
10'". Chapter 13: )ata!ase Management Question MC #"'
#n application that supports a frontHend program sometimes is called
the ____.
*a. !ack end
!. D)6M.
c. >5I
d. colla!orative data!ase
10''. Chapter 13: )ata!ase Management Question MC #"+
#$n% ____ contains data a!out each file in a data!ase and each field in
those files.
a. glossar
*!. repositor
c. inde(
d. ta!le of contents
10'+. Chapter 13: )ata!ase Management Question MC #",
# )6M. uses the ____ to perform validation checks.
a. data server
!. data mart
c. data warehouse
*d. data dictionar
10',. Chapter 13: )ata!ase Management Question MC #"-
6ecause a data dictionar contains details a!out the data in a
data!ase& some call it ____.
a. default data
!. Iuer data
*c. metadata
d. dictionar data
10'-. Chapter 13: )ata!ase Management Question MC #"/
#$n% ____ value is the one that a )6M. initiall displas in a field.
a. Iuer
!. start
c. initial
*d. default
10'/. Chapter 13: )ata!ase Management Question MC #"0
#$n% ____ is a reIuest for specific data from a data!ase.
*a. Iuer
!. inde(
c. ask
d. inIuir
10'0. Chapter 13: )ata!ase Management Question MC #"2
#$n% ____ language consists of simple& ;nglishHlike statements that
allow users to specif the data to displa& print& or store.
a. report
*!. Iuer
c. specification
d. inIuir
10'2. Chapter 13: )ata!ase Management Question MC #'3
Commonl used methods to retrieve and maintain data include all of the
following ;<C;41 ____.
a. report generators and forms
!. Iuer languages
*c. validation rules
d. Iuer ! e(ample
10+3. Chapter 13: )ata!ase Management Question MC #'1
#lthough a Iuer language can !e used for other purposes& most users
onl ____ data with a Iuer language.
*a. retrieve
!. add
c. change
d. delete
10+1. Chapter 13: )ata!ase Management Question MC #'"
nar003-1.jpg
Most )6M.s include a$n% ____ feature& like the one in the accompaning
figure& which has a graphical user interface to assist users with
retrieving data.
a. Q6#
!. .QE
*c. Q6;
d. schema
10+". Chapter 13: )ata!ase Management Question MC #''
# checkout clerk with ____ privileges to the eHmail addresses in a
discount warehouse data!ase could view the addresses !ut not change
them.
*a. readHonl
!. writeHonl
c. fullHupdate
d. no access
10+'. Chapter 13: )ata!ase Management Question MC #'+
# manager would have ____ privileges to mem!er data in a discount
warehouse data!ase.
a. readHonl
!. writeHonl
*c. fullHupdate
d. no access
10++. Chapter 13: )ata!ase Management Question MC #',
*ccasionall& a data!ase can !e damaged or destroed !ecause of ____.
a. hardware or software failure
!. human error
c. a catastrophe& such as a fire or flood
10+,. Chapter 13: )ata!ase Management Question MC #'-
#$n% ____ is a window on the screen that provides areas for entering or
changing data in a data!ase.
*a. form
!. report
c. change screen
d. recover screen
10+-. Chapter 13: )ata!ase Management Question MC #'/
# form that sends entered data across a network or the Internet is
called a$n% ____.
a. iHform
*!. eHform
c. we!form
d. server form
10+/. Chapter 13: )ata!ase Management Question MC #'0
# report ____ allows users to design a report on the screen& retrieve
data into the report design& and then displa or print the report.
a. printer
!. matri(
*c. generator
d. dictionar
10+0. Chapter 13: )ata!ase Management Question MC #'2
____ privileges for data involve esta!lishing who can enter new data&
change e(isting data& delete unwanted data& and view data.
a. 8iewing
!. @riting
c. Deading
*d. #ccess
10+2. Chapter 13: )ata!ase Management Question MC #+3
#$n% ____& or cop& of the entire data!ase should !e made on a regular
!asis.
*a. !ackup
!. !aseline
c. after image
d. retread
10,3. Chapter 13: )ata!ase Management Question MC #+1
# )6M. places a cop of the record prior to a change& called the ____
image& in the log.
a. prior
*!. !efore
c. static
d. dnamic
10,1. Chapter 13: )ata!ase Management Question MC #+"
# )6M. places a cop of the record after a change& called the ____
image& in the log.
a. change
!. rollforward
*c. after
d. roll!ack
10,". Chapter 13: )ata!ase Management Question MC #+'
In a$n% ____ recover& the )6M. uses the log to reenter changes made to
a data!ase since the last save or !ackup.
a. instant
!. !aseline
c. integrated
*d. forward
10,'. Chapter 13: )ata!ase Management Question MC #++
In a log& a )6M. places ____.
a. a cop of a record prior to a change
!. the actual change to a record
c. a cop of a record after a change
10,+. Chapter 13: )ata!ase Management Question MC #+,
More comple( )6M.s maintain a$n% ____& which is a listing of activities
that change the contents of a data!ase.
a. recover utilit
!. roster
c. !ackup plan
*d. log
10,,. Chapter 13: )ata!ase Management Question MC #+-
# )6M. that creates a log usuall provides a$n% ____ utilit that uses
the logs and7or !ackups to restore a data!ase when it !ecomes damaged
or destroed.
*a. recover
!. restoration
c. resumption
d. !aseline
10,-. Chapter 13: )ata!ase Management Question MC #+/
In a$n% ____ recover& the )6M. uses the log to undo an changes made
to a data!ase during a certain period.
*a. !ackward
!. restorative
c. undo
d. model
10,/. Chapter 13: )ata!ase Management Question MC #+0
____ !ackup is a !ackup plan in which all data is !acked up whenever a
change is made.
a. Integrated
*!. Continuous
c. )namic
d. #utomated
10,0. Chapter 13: )ata!ase Management Question MC #+2
#$n% ____ model consists of rules and standards that define how a
data!ase organi=es data.
a. standards
*!. data
c. rulesH!ased
d. o!AectHrelational
10,2. Chapter 13: )ata!ase Management Question MC #,3
.ome data!ases are called ____ data!ases !ecause the com!ine features
of the relational and o!AectHoriented data models.
a. integrated
!. dnamic
*c. o!AectHrelational
d. continuous
10-3. Chapter 13: )ata!ase Management Question MC #,1
4opular data models in use toda include all of the following ;<C;41
____.
a. relational
*!. hierarchical
c. o!AectHoriented
d. multidimensional
10-1. Chapter 13: )ata!ase Management Question MC #,"
In a relational data!ase& each row ____.
a. and each column has a primar ke
!. has a uniIue name and each column has a primar ke
*c. has a primar ke and each column has a uniIue name
d. and each column has a uniIue name
10-". Chapter 13: )ata!ase Management Question MC #,'
nar004-1.jpg
# user of a relational data!ase& such as that pictured in the
accompaning figure& refers to a file as a ____.
*a. ta!le
!. column
c. row
d. relationship
10-'. Chapter 13: )ata!ase Management Question MC #,+
nar004-1.jpg
accompaning figure& refers to a record as a ____.
a. ta!le
!. column
*c. row
d. relationship
10-+. Chapter 13: )ata!ase Management Question MC #,,
nar004-1.jpg
accompaning figure& refers to a field as a ____.
a. ta!le
*!. column
c. row
d. relationship
10-,. Chapter 13: )ata!ase Management Question MC #,-
nar004-1.jpg
In a relational data!ase& such as that pictured in the accompaning
figure& a ____ is a connection within the data.
a. ta!le
!. column
c. row
*d. relationship
10--. Chapter 13: )ata!ase Management Question MC #,/
nar004-1.jpg
In a relational data!ase& such as that pictured in the accompaning
figure& users can set up a relationship !etween ta!les at an time& !ut
the ta!les must have a common ____.
a. record
!. row
*c. column
d. ke
10-/. Chapter 13: )ata!ase Management Question MC #,0
1he developer of a relational data!ase refers to a file as a$n% ____.
a. attri!ute
!. record
*c. relation
d. tuple
10-0. Chapter 13: )ata!ase Management Question MC #,2
1he developer of a relational data!ase refers to a record as a$n% ____.
*a. tuple
!. field
c. attri!ute
d. relation
10-2. Chapter 13: )ata!ase Management Question MC #-3
1he developer of a relational data!ase refers to a field as a$n% ____.
a. tuple
*!. attri!ute
c. ke
d. relation
10/3. Chapter 13: )ata!ase Management Question MC #-1
#$n% ____ data!ase is a data!ase that stores data in ta!les that
consist of rows and columns.
a. o!AectHoriented
!. ta!ular
*c. relational
d. attri!uteH!ased
10/1. Chapter 13: )ata!ase Management Question MC #-"
In a relational data!ase& the onl data redundanc e(ists in the ____.
a. hpermedia
*!. fields
c. hperte(t
d. relationships
10/". Chapter 13: )ata!ase Management Question MC #-'
#$n% ____ stores data in o!Aects.
a. #)6
!. *1)6
c. ;)6
*d. **)6
10/'. Chapter 13: )ata!ase Management Question MC #-+
#$n% ____ is an item that contains data& as well as the actions that
read or process the data.
*a. o!Aect
!. hperlink
c. action link
d. event
10/+. Chapter 13: )ata!ase Management Question MC #-,
#$n% ____ data!ase is an application appropriate for an o!AectHoriented
data!ase that contains te(t links to other tpes of documents.
a. hpermedia
*!. hperte(t
c. @e!
d. rasteri=ed
10/,. Chapter 13: )ata!ase Management Question MC #--
#$n% ____ data!ase is an application appropriate for an o!AectHoriented
data!ase that contains te(t& graphics& video& and sound.
*a. hpermedia
!. hperte(t
c. @e!
d. rasteri=ed
10/-. Chapter 13: )ata!ase Management Question MC #-/
____ is a process designed to ensure the data within the relations
$ta!les% contains the least amount of duplication.
a. Concatenation
!. Dasteri=ation
c. )ithering
*d. ?ormali=ation
10//. Chapter 13: )ata!ase Management Question MC #-0
nar00!-1.jpg
Most ____ data!ase products for servers and mainframes include .QE& an
e(ample of which is shown in the accompaning figure.
*a. relational
!. o!AectHoriented
c. multidimensional
d. all of the a!ove
10/0. Chapter 13: )ata!ase Management Question MC #-2
nar00!-1.jpg
____& as shown in the accompaning figure& is a Iuer language that
allows users to manage& update& and retrieve data.
a. <ME
!. )6M.
*c. .QE
d. Q6;
10/2. Chapter 13: )ata!ase Management Question MC #/3
Compared with relational data!ases& o!AectHoriented data!ases ____.
a. can store more tpes of data
!. access data faster
c. allow programmers to reuse o!Aects
1003. Chapter 13: )ata!ase Management Question MC #/1
# ____ stores images& audio clips& and7or video clips.
*a. multimedia data!ase
!. groupware data!ase
c. computerHaided design $C#)% data!ase
d. hperte(t data!ase
1001. Chapter 13: )ata!ase Management Question MC #/"
# ____ stores documents such as schedules& calendars& manuals& memos&
and reports.
a. multimedia data!ase
*!. groupware data!ase
c. computerHaided design $C#)% data!ase
100". Chapter 13: )ata!ase Management Question MC #/'
# ____ stores data a!out engineering& architectural& and scientific
designs.
a. multimedia data!ase
!. groupware data!ase
*c. computerHaided design $C#)% data!ase
100'. Chapter 13: )ata!ase Management Question MC #/+
1he advantage of a multidimensional data!ase is that ____.
a. there is a common Iuer language
!. the content of all dimensions is the same regardless of the
su!Aect
*c. it can consolidate data much faster than a relational
data!ase
d. all of the a!ove
100+. Chapter 13: )ata!ase Management Question MC #/,
*!AectHoriented and o!AectHrelational data!ases often use a Iuer
language called ____ to manipulate and retrieve data.
*a. *QE
!. .QE
c. 1QE
d. #QE
100,. Chapter 13: )ata!ase Management Question MC #/-
#$n% ____ data!ase stores data in dimensions.
a. hpermedia
!. hpercu!e
*c. multidimensional
d. integrated
100-. Chapter 13: )ata!ase Management Question MC #//
# ____ allows users to access and anal=e an view of the data!ase
data.
a. data warehouse
!. hpermedia source
c. data mining center
*d. hpercu!e
100/. Chapter 13: )ata!ase Management Question MC #/0
# data ____ is a huge data!ase that stores and manages the data
reIuired to anal=e historical and current transactions.
a. stockard
*!. warehouse
c. storehouse
d. storage unit
1000. Chapter 13: )ata!ase Management Question MC #/2
In managing a compan:s data!ase& the data ____ focuses on the meaning
and usage of data.
a. administrator
!. manager
*c. modeler
d. leader
In managing a compan:s data!ase& the data!ase ____ reIuires a
technical inside view of data.
*a. administrator
!. manager
c. modeler
d. leader
1023. Chapter 13: )ata!ase Management Question M1L #1
# file is a group of related fields.
a. 1rue
*!. Lalse
1021. Chapter 13: )ata!ase Management Question M1L #"
Man data!ase programs toda have a @e! page as their !ack end.
a. 1rue
*!. Lalse
102". Chapter 13: )ata!ase Management Question M1L #'
@ith the data!ase approach& most data items are stored in multiple
files& which greatl reduces duplicate data.
a. 1rue
*!. Lalse
102'. Chapter 13: )ata!ase Management Question M1L #+
)ata in a data!ase is less vulnera!le than data in file processing
sstems.
a. 1rue
*!. Lalse
102+. Chapter 13: )ata!ase Management Question M1L #,
#lthough the hardware and software costs to set up a data!ase ma seem
e(pensive& longHterm !enefits e(ceed the initial costs.
*a. 1rue
!. Lalse
102,. Chapter 13: )ata!ase Management Question M1L #-
# person without a programming !ackground usuall cannot learn a Iuer
language.
a. 1rue
*!. Lalse
102-. Chapter 13: )ata!ase Management Question M1L #/
In a rollforward& the )6M. uses the log to undo an changes made to the
data!ase during a certain period.
a. 1rue
*!. Lalse
102/. Chapter 13: )ata!ase Management Question M1L #0
# data model defines how users view the organi=ation of data.
*a. 1rue
!. Lalse
# data model defines how the operating sstem actuall arranges the
data on the disk.
a. 1rue
*!. Lalse
# relational data!ase developer refers to a record as a relation.
a. 1rue
*!. Lalse
1233. Chapter 13: )ata!ase Management Question MD #1
Companies that use data!ases usuall have securit settings to define
who can ____ the data in a data!ase.
a. access
!. change
c. add
d. delete
1231. Chapter 13: )ata!ase Management Question MD #"
)ata!ases reIuire more ____ than file processing sstems.
a. .QE Iueries
!. storage
c. memor
d. processing power
123". Chapter 13: )ata!ase Management Question MD #'
Lor each field& a data dictionar stores ____.
a. field name
!. related Iueries
c. description
d. field tpe
123'. Chapter 13: )ata!ase Management Question MD #+
#ll Iuer languages have their own ____.
a. grammar
!. inde(
c. glossar
d. voca!ular
123+. Chapter 13: )ata!ase Management Question MD #,
#ccess privileges for data involve esta!lishing who can ____.
a. enter new data
!. delete unwanted data
c. change e(isting data
d. rewrite the underling structure of the data!ase
123,. Chapter 13: )ata!ase Management Question MD #-
# developer of ____ data!ases uses normali=ation to organi=e the data.
a. hierarchical
!. relational
c. flat
d. multidimensional
123-. Chapter 13: )ata!ase Management Question MD #/
*QE is ver similar to .QE and uses man of the same ____.
a. rules
!. logic
c. grammar
d. kewords
123/. Chapter 13: )ata!ase Management Question MD #0
Colla!orative data!ases are used to store and share ____.
a. photos
!. recordings
c. videos
d. .QE Iueries
# carefull designed data!ase makes it easier for a user to ____.
a. rewrite the underling structure of the data!ase
!. Iuer the data!ase
c. create reports
d. modif the data
1oda& emploees access data!ases from their ____.
a. desktop computers
!. smart phones
c. note!ook computers
d. 4)#s
1213. Chapter 13: )ata!ase Management Question 1L #1
Information is processed dataK that is& it is organi=ed& meaningful&
and useful.
*a. 1rue
!. Lalse
1211. Chapter 13: )ata!ase Management Question 1L #"
Most companies reali=e that information is one of their most valua!le
assets Y !ecause information is used to generate data.
a. 1rue
*!. Lalse
121". Chapter 13: )ata!ase Management Question 1L #'
1o ensure that data is accessi!le on demand& a compan must manage and
protect its data Aust as it would an other resource.
*a. 1rue
!. Lalse
121'. Chapter 13: )ata!ase Management Question 1L #+
Lor a computer to produce correct information& the data that is input
into a data!ase must have integrit.
*a. 1rue
!. Lalse
121+. Chapter 13: )ata!ase Management Question 1L #,
)ata integrit is important !ecause computers and people use
information to make decisions and take actions.
*a. 1rue
!. Lalse
121,. Chapter 13: )ata!ase Management Question 1L #-
1o assist with sound decision making& the information must have value.
*a. 1rue
!. Lalse
121-. Chapter 13: )ata!ase Management Question 1L #/
1wo different people ma need the same information presented in a
different manner.
*a. 1rue
!. Lalse
121/. Chapter 13: )ata!ase Management Question 1L #0
Most information is important to all people and groups of people.
a. 1rue
*!. Lalse
;ach higher level of data consists of one or more items from the lower
level.
*a. 1rue
!. Lalse
1he data in a primar ke field is common to all records.
a. 1rue
*!. Lalse
12"3. Chapter 13: )ata!ase Management Question 1L #11
;ach record in a data file contains different fields& !ut each field
contains the same data.
a. 1rue
*!. Lalse
12"1. Chapter 13: )ata!ase Management Question 1L #1"
# data!ase includes a group of related data files.
*a. 1rue
!. Lalse
12"". Chapter 13: )ata!ase Management Question 1L #1'
# common reason to change a record is to update old data with new data.
*a. 1rue
!. Lalse
12"'. Chapter 13: )ata!ase Management Question 1L #1+
)6M.s that maintain inactive data for an e(tended period of time seldom
flag records.
a. 1rue
*!. Lalse
12"+. Chapter 13: )ata!ase Management Question 1L #1,
)6M.s will process flagged records unless an instruction is issued to
ignore them.
a. 1rue
*!. Lalse
12",. Chapter 13: )ata!ase Management Question 1L #1-
Lrom time to time& users should run a utilit program that removes
inde(ed records and reorgani=es current records.
a. 1rue
*!. Lalse
12"-. Chapter 13: )ata!ase Management Question 1L #1/
)ata redundanc decreases the chance of errors.
a. 1rue
*!. Lalse
12"/. Chapter 13: )ata!ase Management Question 1L #10
In the past& few organi=ations e(clusivel used file processing sstems
to store and manage data.
a. 1rue
*!. Lalse
12"0. Chapter 13: )ata!ase Management Question 1L #12
In a file processing sstem& the records in one file alwas relate to
the records in other files.
a. 1rue
*!. Lalse
12"2. Chapter 13: )ata!ase Management Question 1L #"3
*ften it is difficult to access data stored in separate files in
different departments.
*a. 1rue
!. Lalse
12'3. Chapter 13: )ata!ase Management Question 1L #"1
@hen a compan uses the file processing approach& man programs and
users share data in a data!ase.
a. 1rue
*!. Lalse
12'1. Chapter 13: )ata!ase Management Question 1L #""
@hen users modif data in a data!ase& the make changes to multiple
files instead of one file.
a. 1rue
*!. Lalse
12'". Chapter 13: )ata!ase Management Question 1L #"'
1he data in a data!ase environment !elongs to and is shared& usuall
over a network& ! an entire organi=ation.
*a. 1rue
!. Lalse
12''. Chapter 13: )ata!ase Management Question 1L #"+
It often is easier and faster to develop programs that use the data!ase
approach.
*a. 1rue
!. Lalse
12'+. Chapter 13: )ata!ase Management Question 1L #",
)isplaing a distri!uted value decreases the possi!ilit of errors.
a. 1rue
*!. Lalse
12',. Chapter 13: )ata!ase Management Question 1L #"-
Quer 6 ;(ample uses a graphical user interface that assists users
with retrieving data.
*a. 1rue
!. Lalse
12'-. Chapter 13: )ata!ase Management Question 1L #"/
1o reduce data entr errors& wellHdesigned reports should validate data
as it is entered.
a. 1rue
*!. Lalse
12'/. Chapter 13: )ata!ase Management Question 1L #"0
;Hforms seldom use a means to secure data while it is transported
across a network.
a. 1rue
*!. Lalse
12'0. Chapter 13: )ata!ase Management Question 1L #"2
Eike a form& a report generator is used to maintain and retrieve data.
a. 1rue
*!. Lalse
12'2. Chapter 13: )ata!ase Management Question 1L #'3
# )6M. provides a variet of techniIues to restore a data!ase to a
usa!le form in case it is damaged or destroed.
*a. 1rue
!. Lalse
12+3. Chapter 13: )ata!ase Management Question 1L #'1
#ll )6M.s have !uiltHin !ackup utilities.
a. 1rue
*!. Lalse
12+1. Chapter 13: )ata!ase Management Question 1L #'"
In a forward recover& the )6M. uses the log to undo an changes made
to a data!ase during a certain period& such as an hour.
a. 1rue
*!. Lalse
12+". Chapter 13: )ata!ase Management Question 1L #''
In a relational data!ase& users can set up a relationship !etween
ta!les at an time& !ut the ta!les must have a common row or field
a. 1rue
*!. Lalse
12+'. Chapter 13: )ata!ase Management Question 1L #'+
In a relational data!ase& the onl data redundanc $duplication% e(ists
in the common columns $fields% used for relationships.
*a. 1rue
!. Lalse
12++. Chapter 13: )ata!ase Management Question 1L #',
#pplications !est suited for relational data!ases are those whose data
can !e organi=ed in a twoHdimensional ta!le.
*a. 1rue
!. Lalse
12+,. Chapter 13: )ata!ase Management Question 1L #'-
#n o!AectHoriented data!ase stores unstructured data less efficientl
than a relational data!ase.
a. 1rue
*!. Lalse
12+-. Chapter 13: )ata!ase Management Question 1L #'/
# hpermedia data!ase contains te(t links to other tpes of documents.
a. 1rue
*!. Lalse
12+/. Chapter 13: )ata!ase Management Question 1L #'0
# geographic information sstem $>I.% data!ase stores audio messages.
a. 1rue
*!. Lalse
12+0. Chapter 13: )ata!ase Management Question 1L #'2
@hen users Iuer a hierarchical data!ase& the results often are
displaed more Iuickl than the same Iuer of a relational data!ase.
a. 1rue
*!. Lalse
12+2. Chapter 13: )ata!ase Management Question 1L #+3
@hereas a relational data!ase can store more than two dimensions& a
multidimensional data!ase is a twoHdimensional ta!le.
a. 1rue
*!. Lalse
12,3. Chapter 13: )ata!ase Management Question 1L #+1
# relational data!ase tpicall processes and summari=es large num!ers
of records efficientl.
a. 1rue
*!. Lalse
12,1. Chapter 13: )ata!ase Management Question 1L #+"
Individual groups or departments often e(tract data from a data
warehouse to create their data stations.
a. 1rue
*!. Lalse
12,". Chapter 13: )ata!ase Management Question 1L #+'
# standard Iuer language e(ists for multidimensional data!ases.
a. 1rue
*!. Lalse
12,'. Chapter 13: )ata!ase Management Question 1L #++
*ne application that uses multidimensional data!ases is a data
warehouse.
*a. 1rue
!. Lalse
12,+. Chapter 13: )ata!ase Management Question 1L #+,
# larger version of a data warehouse is the data mart.
a. 1rue
*!. Lalse
12,,. Chapter 13: )ata!ase Management Question 1L #+-
Man search engines use data!ases to store @e! site descriptions.
*a. 1rue
!. Lalse
12,-. Chapter 13: )ata!ase Management Question 1L #+/
@riting a C>I script reIuires computer programming skills.
*a. 1rue
!. Lalse
12,/. Chapter 13: )ata!ase Management Question 1L #+0
In addition to accessing information& users can provide information to
@e! data!ases.
*a. 1rue
!. Lalse
12,0. Chapter 13: )ata!ase Management Question 1L #+2
# @e! data!ase usuall resides on a data!ase server.
*a. 1rue
!. Lalse
12,2. Chapter 13: )ata!ase Management Question 1L #,3
Managing a compan:s data!ase reIuires a great deal of coordination.
*a. 1rue
!. Lalse
12-3. Chapter 13: )ata!ase Management Question C* #1
@ith a$n% ____________________& users create a computeri=ed data!aseK
add& change& and delete data in the data!aseK sort and retrieve data
from the data!aseK and create forms and reports from the data in the
data!ase.
Correct #nswer$s%:
a. data!ase management sstem
!. )6M. $data!ase management sstem%
c. data!ase management sstem $)6M.%
d. )6M.
12-1. Chapter 13: )ata!ase Management Question C* #"
____________________ is a computer phrase that points out that the
accurac of a computer:s output depends on the accurac of its input.
Correct #nswer$s%:
a. >I>*
!. >I>* $>ar!age in& gar!age out%
c. >ar!age in& gar!age out
d. >ar!age in& gar!age out $>I>*%
12-". Chapter 13: )ata!ase Management Question C* #'
____________________ information is error free.
Correct #nswer$s%:
a. #ccurate
12-'. Chapter 13: )ata!ase Management Question C* #+
____________________ information can !e proven as correct or incorrect.
Correct #nswer$s%:
a. 8erifia!le
12-+. Chapter 13: )ata!ase Management Question C* #,
____________________ information has an age suited to its use.
Correct #nswer$s%:
a. 1imel
12-,. Chapter 13: )ata!ase Management Question C* #-
____________________ information is arranged to suit the needs and
reIuirements of a decision maker.
Correct #nswer$s%:
a. *rgani=ed
12--. Chapter 13: )ata!ase Management Question C* #/
____________________ information is availa!le when a decision maker
needs it.
Correct #nswer$s%:
a. #ccessi!le
12-/. Chapter 13: )ata!ase Management Question C* #0
____________________ information has meaning to the person who receives
it.
Correct #nswer$s%:
a. 5seful
____________________ information gives more value than it costs to
produce.
Correct #nswer$s%:
a. CostHeffective
In a data!ase& a$n% ____________________ contains records& a record
contains fields& and a field is made up of characters.
Correct #nswer$s%:
a. file
12/3. Chapter 13: )ata!ase Management Question C* #11
#$n% ____________________ is the smallest unit of data a computer can
process.
Correct #nswer$s%:
a. !it
12/1. Chapter 13: )ata!ase Management Question C* #1"
____________________ is a common data tpe that consists of dollar and
cent amounts or num!ers containing decimal values.
Correct #nswer$s%:
a. Currenc
12/". Chapter 13: )ata!ase Management Question C* #1'
____________________ is a common data tpe that consists of length
te(t entries.
Correct #nswer$s%:
a. Memo
12/'. Chapter 13: )ata!ase Management Question C* #1+
____________________ is a common data tpe that consists of an eHmail
address or a @e! address that links to a document or @e! page.
Correct #nswer$s%:
a. Bperlink
12/+. Chapter 13: )ata!ase Management Question C* #1,
In the #.CII coding scheme& each !te represents a single
____________________& which can !e a num!er& letter& punctuation mark&
or other sm!ol.
Correct #nswer$s%:
a. character
12/,. Chapter 13: )ata!ase Management Question C* #1-
In a data!ase& the data ____________________ specifies the kind of data
a field can contain and how the field is used.
Correct #nswer$s%:
a. tpe
12/-. Chapter 13: )ata!ase Management Question C* #1/
____________________ is a common data tpe that includes letters&
num!ers& or special characters.
Correct #nswer$s%:
a. 1e(t
12//. Chapter 13: )ata!ase Management Question C* #10
Ces7?o $also called ____________________%& is a common data tpe that
includes onl the values Ces or ?o $or 1rue or Lalse%.
Correct #nswer$s%:
a. 6oolean
12/0. Chapter 13: )ata!ase Management Question C* #12
*!Aect $also called ____________________% is a common data tpe that
includes photograph& audio& video& or a document created in other
applications.
Correct #nswer$s%:
a. 6E*6
12/2. Chapter 13: )ata!ase Management Question C* #"3
In a data!ase& a$n% ____________________ is a group of related fields.
Correct #nswer$s%:
a. record
1203. Chapter 13: )ata!ase Management Question C* #"1
In a data!ase& a$n% ____________________ is a field that uniIuel
identifies each record in a file.
Correct #nswer$s%:
a. primar ke
1201. Chapter 13: )ata!ase Management Question C* #""
5sers add new records to a file when the o!tain new
____________________.
Correct #nswer$s%:
a. data
120". Chapter 13: )ata!ase Management Question C* #"'
>enerall& users change ____________________ in a file to correct
inaccurate data and to update old data with new data.
Correct #nswer$s%:
a. records
120'. Chapter 13: )ata!ase Management Question C* #"+
@hen a$n% ____________________ no longer is needed& a user deletes it
from a file.
Correct #nswer$s%:
a. record
120+. Chapter 13: )ata!ase Management Question C* #",
@hen a )6M. flags a deleted record& the record is deleted
____________________ !ecause the )6M. will not process it.
Correct #nswer$s%:
a. logicall
120,. Chapter 13: )ata!ase Management Question C* #"-
)eleting unneeded records reduces the si=e of files and frees up
____________________ space.
Correct #nswer$s%:
a. storage
120-. Chapter 13: )ata!ase Management Question C* #"/
If the lowest annual fee at a discount warehouse is S"3.", and the
highest is S,,.,3& a$n% ____________________ on the #nnual Lee field
ensures it is a value !etween S"3.", and S,,.,3.
Correct #nswer$s%:
a. range check
120/. Chapter 13: )ata!ase Management Question C* #"0
#$n% ____________________ tests the data in two or more associated
fields to ensure that the relationship is logical.
Correct #nswer$s%:
a. consistenc check
1200. Chapter 13: )ata!ase Management Question C* #"2
#$n% ____________________ verifies that a reIuired field contains data.
Correct #nswer$s%:
a. completeness check
1202. Chapter 13: )ata!ase Management Question C* #'3
# program determines the ____________________ digit ! appling a
formula to the num!ers in the primar ke value.
Correct #nswer$s%:
a. check
1he data in a$n% ____________________ data!ase e(ists in man separate
locations throughout a network or the Internet.
Correct #nswer$s%:
a. distri!uted
1221. Chapter 13: )ata!ase Management Question C* #'"
)ata warehouses often use a process called data ____________________ to
find patterns and relationships among data.
Correct #nswer$s%:
a. mining
122". Chapter 13: )ata!ase Management Question C* #''
# data ____________________ contains a data!ase that helps a specific
group or department make decisions.
Correct #nswer$s%:
a. mart
122'. Chapter 13: )ata!ase Management Question C* #'+
Man eHcommerce sites use ____________________ to determine customer
preferences.
Correct #nswer$s%:
a. data mining
122+. Chapter 13: )ata!ase Management Question C* #',
1o access data in a ____________________ data!ase& users fill in a form
on a @e! page.
Correct #nswer$s%:
a. @e!
122,. Chapter 13: )ata!ase Management Question C* #'-
# @e! data!ase usuall resides on a$n% ____________________.
Correct #nswer$s%:
a. data!ase server
122-. Chapter 13: )ata!ase Management Question C* #'/
# data!ase ____________________ is a computer that stores and provides
access to a data!ase.
Correct #nswer$s%:
a. server
122/. Chapter 13: )ata!ase Management Question C* #'0
*ne tpe of program that manages the sending and receiving of data
!etween the front end and a data!ase server is a$n%
____________________ script& which runs automaticall as soon as users
click a !utton to send or receive information.
Correct #nswer$s%:
a. C>I
!. common gatewa interface
c. C>I $common gatewa interface%
d. common gatewa interface $C>I%
1he ____________________ identifies usersQ access privileges& defines
the relationships among data& and decides on the proper placement of
fields.
Correct #nswer$s%:
a. data!ase analst
1222. Chapter 13: )ata!ase Management Question C* #+3
1he ____________________ manages the securit of the data!ase& checks
!ackup and recover procedures& and monitors the performance of the
data!ase.
Correct #nswer$s%:
a. data!ase administrator
"333. Chapter 13: )ata!ase Management Question M# #1H"3
definition.4hrase that points out the accurac of a computerQs output
depends on the accurac of the input.1he more errors the data contains&
the lower this is.1his tpe of information can lead to incorrect
decisions.;ight !its grouped together in a unit comprise
this.Information that should give more value than it costs to
produce.@hat each !te represents in #.CII.@hat is done to a record so
the )6M. will not process it again.# field that uniIuel identifies
each record in a file.Mind of rules that decrease data entr errors&
and thus enhance the data:s integrit.Information that is arranged to
suit the needs and reIuirements of the decision maker.@hile a user is
working with the data!ase& this resides in the memor of the
computer.Information that has meaning to the person who receives
it.@hether designed for a small or large computer& most )6M.s perform
common ones.Information that has an age suited to its use.1his data!ase
capa!ilit is one of the more powerful data!ase features.Information
that can !e proven as correct or incorrect.Information that is error
free.In addition to storing data& a relational data!ase also stores
these.Bas special kewords and rules that users include in .QE
statements.# group of related fields.>I>* integrit inaccurate !te
costHeffective character flagged primar ke validation organi=ed )6M.
useful functions timel Iuering verifia!le accurate relationships .QE
record
NaO 1. 4hrase that points out the accurac of a computerQs
output depends on the accurac of the input.
N!O ". 1he more errors the data contains& the lower this is.
NcO '. 1his tpe of information can lead to incorrect
decisions.
NdO +. ;ight !its grouped together in a unit comprise this.
NeO ,. Information that should give more value than it costs
to produce.
NfO -. @hat each !te represents in #.CII.
NgO /. @hat is done to a record so the )6M. will not process
it again.
NhO 0. # field that uniIuel identifies each record in a file.
NiO 2. Mind of rules that decrease data entr errors& and thus
enhance the data:s integrit.
NAO 13. Information that is arranged to suit the needs and
reIuirements of the decision maker.
NkO 11. @hile a user is working with the data!ase& this
resides in the memor of the computer.
NlO 1". Information that has meaning to the person who
receives it.
NmO 1'. @hether designed for a small or large computer& most
)6M.s perform common ones.
NnO 1+. Information that has an age suited to its use.
NoO 1,. 1his data!ase capa!ilit is one of the more powerful
data!ase features.
NpO 1-. Information that can !e proven as correct or
incorrect.
NIO 1/. Information that is error free.
NrO 10. In addition to storing data& a relational data!ase
also stores these.
NsO 12. Bas special kewords and rules that users include in
.QE statements.
NtO "3. # group of related fields.
a. >I>*
!. integrit
c. inaccurate
d. !te
e. costHeffective
f. character
g. flagged
h. primar ke
i. validation
A. organi=ed
k. )6M.
l. useful
m. functions
n. timel
o. Iuering
p. verifia!le
I. accurate
r. relationships
s. .QE
t. record
"331. Chapter 13: )ata!ase Management Question ;. #1
)iscuss the seven Iualities of valua!le information.
Correct #nswer:
1he information that data generates also is an important asset. 4eople
make decisions dail using all tpes of information such as receipts&
!ank statements& pension plan summaries& stock analses& and credit
reports. #t school& students use grade reports and degree audits to
make decisions. In a !usiness& managers make decisions !ased on sales
trends& competitors: products and services& production processes& and
even emploee skills.
1o assist with sound decision making& the information must have value.
Lor it to !e valua!le& information should !e accurate& verifia!le&
timel& organi=ed& accessi!le& useful& and costHeffective.
T #ccurate information is error free. Inaccurate information can lead
to incorrect decisions. Lor e(ample& consumers assume their credit
report is accurate. If our credit report incorrectl shows past due
paments& a !ank ma not lend ou mone for a car or house.
T 8erifia!le information can !e proven as correct or incorrect. Lor
e(ample& securit personnel at an airport usuall reIuest some tpe of
photo identification to verif that ou are the person named on the
ticket.
T 1imel information has an age suited to its use. # decision to !uild
additional schools in a particular district should !e !ased on the most
recent census report 9 not on one that is "3 ears old. Most
information loses value with time. .ome information& such as
information a!out trends& gains value as time passes and more
information is o!tained. Lor e(ample& our transcript gains value as
ou take more classes.
T *rgani=ed information is arranged to suit the needs and reIuirements
of the decision maker. 1wo different people ma need the same
information presented in a different manner. Lor e(ample& an inventor
manager ma want an inventor report to list outHofHstock items first.
1he purchasing agent& instead& wants the report alpha!eti=ed ! vendor.
T #ccessi!le information is availa!le when the decision maker needs it.
Baving to wait for information ma dela an important decision. Lor
e(ample& a sales manager cannot decide which sales representative
deserves the award for highest annual sales if the final sales have not
et !een placed in the data!ase.
T 5seful information has meaning to the person who receives it. Most
information is important onl to certain people or groups of people.
#lwas consider the audience when collecting and reporting information.
#void distri!uting useless information. Lor e(ample& an announcement of
an alumni association meeting is not useful to students not et
graduated.
T CostHeffective information should give more value than it costs to
produce. # compan occasionall should review the information it
produces to determine if it still is costHeffective to produce.
.ometimes& it is not eas to place a value on information. Lor this
reason& some companies create information onl on demand& that is& as
people reIuest it& instead of on a regular !asis. Man companies make
information availa!le online. 5sers then can access and print online
information as the need it. Lor e(ample& sending a printed !enefits
manual to each emploee in a compan could !e Iuite costl. Instead&
emploees can access an online !enefits manual& when the need to
review it.
"33". Chapter 13: )ata!ase Management Question ;. #"
@hat is a data tpeJ Eist the data tpes commonl found in a data!ase.
Correct #nswer:
1he data tpe specifies the kind of data a field can contain and how
the field is used. Common data tpes include:
T 1e(t $also called alphanumeric% 9 letters& num!ers& or special
characters
T ?umeric 9 num!ers onl
T #uto?um!er 9 uniIue num!er automaticall assigned ! the )6M. to each
added record
T Currenc 9 dollar and cent amounts or num!ers containing decimal
values
T )ate 9 month& da& ear& and sometimes time information
T Memo 9 length te(t entries
T Ces7?o $also called 6oolean% 9 onl the values Ces or ?o $or 1rue or
Lalse%
T Bperlink 9 ;Hmail address or @e! address that links to a @e! page on
the Internet or document on a local network
T *!Aect $also called 6E*6 for !inar large o!Aect% 9 photograph&
audio& video& or a document created in other programs such as word
processing or spreadsheet& stored as a !itmap in the data!ase
T #ttachment 9 document or image that is attached to the field& which
can !e opened in the program that created the document or image
$functioning similarl to eHmail attachments%
"33'. Chapter 13: )ata!ase Management Question ;. #'
;(plain what data validation is and the various tpes of validit
checks.
Correct #nswer:
8alidation is the process of comparing data with a set of rules or
values to find out if the data is correct. Man programs perform a
validit check that anal=es entered data to help ensure that it is
correct. 8alidit checks& sometimes called validation rules& reduce
data entr errors and thus enhance the data:s integrit. 8arious tpes
of validit checks include alpha!etic checks& numeric checks& range
checks& consistenc checks& and completeness checks. Check digits also
validate data accurac.
#E4B#6;1IC7?5M;DIC CB;CM #n alpha!etic check ensures that users enter
onl alpha!etic data into a field. # numeric check ensures that users
enter onl numeric data into a field. Lor e(ample& data in a Lirst ?ame
field should contain onl characters from the alpha!et. )ata in a
4ostal Code field should contain num!ers $with the e(ception of the
special characters such as a hphen%.
D#?>; CB;CM # range check determines whether a num!er is within a
specified range. #ssume the lowest per credit hour fee at the school is
S/,.33 and the highest is S'/3./,. # range check on the Credit Bour Lee
field ensures it is a value !etween S/,.33 and S'/3./,.
C*?.I.1;?CC CB;CM # consistenc check tests the data in two or more
associated fields to ensure that the relationship is logical. Lor
e(ample& the value in a )ate #dmitted field cannot occur earlier in
time than a value in a 6irth )ate field.
C*M4E;1;?;.. CB;CM # completeness check verifies that a reIuired field
contains data. Lor e(ample& some fields cannot !e left !lankK others
reIuire a minimum num!er of characters. *ne completeness check can
ensure that data e(ists in a East ?ame field. #nother can ensure that a
da& month& and ear are included in a 6irth )ate field.
CB;CM )I>I1 # check digit is a num!er$s% or character$s% that is
appended to or inserted in a primar ke value. # check digit often
confirms the accurac of a primar ke value. 6ank account& credit
card& and other identification num!ers often include one or more check
digits.
"33+. Chapter 13: )ata!ase Management Question ;. #+
)iscuss at least four strengths of the data!ase approach.
Correct #nswer:
T Deduced )ata Dedundanc 9 Most data items are stored in onl one
file& which greatl reduces duplicate data. Lor e(ample& a school:s
data!ase would record a student:s name and address onl once. @hen
student data is entered or changed& one emploee makes the change once.
T Improved )ata Integrit 9 @hen users modif data in the data!ase&
the make changes to one file instead of multiple files. 1hus& the
data!ase approach increases the data:s integrit ! reducing the
possi!ilit of introducing inconsistencies.
T .hared )ata 9 1he data in a data!ase environment !elongs to and is
shared& usuall over a network& ! the entire organi=ation. 1his data
is independent of& or separate from& the programs that access the data.
Companies that use data!ases tpicall have securit settings to define
who can access& add& change& and delete the data in a data!ase.
T ;asier #ccess 9 1he data!ase approach allows nontechnical users to
access and maintain data& providing the have the necessar privileges.
Man computer users also can develop smaller data!ases themselves&
without professional assistance.
T Deduced )evelopment 1ime 9 It often is easier and faster to develop
programs that use the data!ase approach. Man )6M.s include several
tools to assist in developing programs& which further reduces the
development time. 1he ne(t section discusses these tools and other )6M.
features.
"33,. Chapter 13: )ata!ase Management Question ;. #,
)iscuss at least three applications appropriate for an o!AectHoriented
data!ase.
Correct #nswer:
T # multimedia data!ase stores images& audio clips& and7or video clips.
Lor e(ample& a >I. $geographic information sstem% data!ase stores maps
and other geographic data. # voice mail sstem data!ase stores audio
messages. # television news station data!ase stores audio and video
clips.
T # groupware data!ase stores documents such as schedules& calendars&
manuals& memos& and reports. 5sers perform Iueries to search the
document contents. Lor e(ample& ou can search people:s schedules for
availa!le meeting times.
T # computerHaided design $C#)% data!ase stores data a!out engineering&
architectural& and scientific designs. )ata in the data!ase includes a
list of components of the item !eing designed& the relationship among
the components& and previous versions of the design drafts.
T # hperte(t data!ase contains te(t links to other tpes of documents.
# hpermedia data!ase contains te(t& graphics& video& and sound. 1he
@e! contains a variet of hperte(t and hpermedia data!ases. Cou can
search these data!ases for items such as documents& graphics& audio and
video clips& and links to @e! pages.
"33-. Chapter 13: )ata!ase Management Question ;. #-
;(plain what a multidimensional data!ase is& what its applications are&
and what its main advantage is.
Correct #nswer:
# multidimensional data!ase stores data in dimensions. @hereas a
relational data!ase is a twoHdimensional ta!le& a multidimensional
data!ase can store more than two dimensions of data. 1hese multiple
dimensions& sometimes known as a hpercu!e& allow users to access and
anal=e an view of the data!ase data.
# @e!master at a retailing !usiness ma want information a!out product
sales and customer sales for each region spanning a given time. #
manager at the same !usiness ma want information a!out product sales
! department for each sales representative spanning a given time. #
multidimensional data!ase can consolidate this tpe of data from
multiple dimensions at ver high rates of speed.
1he num!er of dimensions in a multidimensional data!ase varies. #
retail !usiness might have four dimensions: products& customers&
regions& and time. # multidimensional data!ase for a hospital procedure
could have si( dimensions: time& procedure tpe& patient& hospital&
phsician& and diagnosis. # multidimensional data!ase for an insurance
polic ma include five dimensions: time& polic tpe& agent& customer&
and coverage. ?earl ever multidimensional data!ase has a dimension of
time. 1he content of other dimensions varies depending on the su!Aect.
1he ke advantage of the multidimensional data!ase is that it can
consolidate data much faster than a relational data!ase. # relational
data!ase tpicall does not process and summari=e large num!ers of
records efficientl. @ith a multidimensional data!ase& users o!tain
summari=ed results ver Iuickl. Lor e(ample& a Iuer that takes
minutes or hours to e(ecute in a relational data!ase will take onl
seconds to e(ecute in a multidimensional data!ase.
"33/. Chapter 13: )ata!ase Management Question C# #1
Case 10-1
In our new role as a )6#& ou have inherited a data!ase that has a lot
of pro!lems. Cour first task& ou decide& is to identif whether or not
the information in our data!ase contains the Iualities of valua!le
information& and which Iualit ma !e missing.
1he manager for the eastern division sales force is upset !ecause she
wants to determine which mem!ers of her sales force need awards for
high monthl sales& and which emploees need remediation !ecause the
have not sold enough product during the past month. Bowever& all of the
sales information has not et !een entered into the data!ase. @hat kind
of information is at issue in this instanceJ
a. useful information !. accessi!le information
c. timel information d. verifia!le information
Correct #nswer:
!.
"330. Chapter 13: )ata!ase Management Question C# #"
Case 10-1
In our new role as a )6#& ou have inherited a data!ase that has a lot
of pro!lems. Cour first task& ou decide& is to identif whether or not
the information in our data!ase contains the Iualities of valua!le
information& and which Iualit ma !e missing.
*nce ou have worked with the data entr team to make sure that the
are getting the monthl sales data into the data!ase in a timel
fashion& our ne(t challenge is to change the method of disseminating
this information from a printed report that is snailHmailed to all
sales managers across the countr& to an online dissemination strateg
that eHmails the reports to the managers. @hat kind of information is
at issue in this instanceJ
a. costHeffective information !. useful information
c. organi=ed information d. verifia!le information
Correct #nswer:
a.
"332. Chapter 13: )ata!ase Management Question C# #'
Case 10-2
In our data!ase course& our instructor has given ou a small data!ase
that has a lot of invalid data& issuing the challenge to ou that ou
work to appl validation rules to the data and determine what checks
need to !e applied in order to restore integrit to the data.
# Iuick scan of the data in the Lirst ?ame field in the data!ase ields
the num!ers ' and / and an asterisk. @hat kind of check should ou run
on this fieldJ
a. completeness check !. consistenc check
c. alpha!etic check d. check digit
Correct #nswer:
c.
"313. Chapter 13: )ata!ase Management Question C# #+
Case 10-2
In our data!ase course& our instructor has given ou a small data!ase
that has a lot of invalid data& issuing the challenge to ou that ou
work to appl validation rules to the data and determine what checks
need to !e applied in order to restore integrit to the data.
1he instructor tells ou that this is a mailing data!ase& and et ou
can see at a glance that there are some records with no data in the
cit field. @hat kind of check should ou run on this fieldJ
a. completeness check !. consistenc check
c. range check d. check digit
Correct #nswer:
a.
"311. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac Qu
# computer ____ risk is an event or action that could cause a loss of
or damage to computer hardware& software& data& information& or
processing capa!ilit.
*a. securit
!. lia!ilit
c. terrorism
d. network
"31". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac "
#$n% ____ has the same intent as a cracker& !ut does not have the
technical skills and knowledge.
a. hacker
*!. script kiddie
c. c!ere(tortionist
d. c!erterrorist
"31'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac '
#$n% ____ is someone who uses eHmail as a vehicle for e(tortion.
a. hacker
!. script kiddie
*c. c!ere(tortionist
d. c!erterrorist
"31+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +
#$n% ____ is someone who uses the Internet or network to destro or
damage computers for political reasons.
a. hacker
!. script kiddie
c. c!ere(tortionist
*d. c!erterrorist
"31,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,
Computer viruses& worms& 1roAan horses& and rootkits are classified as
____& which are programs that act without a user:s knowledge and
deli!eratel alter the computer:s operations.
*a. malware
!. untrusted sources
c. threats
d. c!ermals
"31-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -
#$n% ____ source is a compan or person a user !elieves will not send a
virusHinfected file knowingl.
a. legitimate
*!. trusted
c. secure
d. !ackup
"31/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /
nar001-1.jpg
#s shown in the accompaning figure& a$n% ____ program protects a
computer against viruses ! identifing and removing an computer
viruses found in memor& on storage media& or on incoming files.
a. hoa(
!. secure
*c. antivirus
d. antispware
"310. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0
# virus ____ is an eHmail message that warns users of a none(istent
virus& worm& or 1roAan horse.
a. mth
!. threat
c. )o.
*d. hoa(
# particularl devastating tpe of )o. attack is the ____ )o. attack&
in which multiple unsuspecting computers are used to attack multiple
computer networks.
*a. distri!uted
!. delaed
c. limited
d. staggered
"3"3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 13
____ is a techniIue intruders use to make their network or Internet
transmission appear legitimate to a victim computer or network.
a. De!uking
*!. .poofing
c. 1ransmitting
d. 8ictimi=ing
____ use is the use of a computer or its data for unapproved or
possi!l illegal activities.
a. 5naccepta!le
!. Illegitimate
*c. 5nauthori=ed
d. 5nenforced
"3"". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 1"
# personal ____ is a utilit program that detects and protects a
personal computer and its data from unauthori=ed access.
a. access server
!. portal
c. secure site
*d. firewall
"3"'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 1'
____ detection software automaticall anal=es all network traffic&
assesses sstem vulnera!ilities& identifies an unauthori=ed access
$intrusions%& and notifies a network administrator of suspicious
!ehavior patterns or sstem !reaches.
a. 8iolation
!. 4assword
*c. Intrusion
d. 1raffic
"3"+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 1+
nar002-1.jpg
Man @e! sites& like that in the accompaning figure& reIuire a user to
enter a user ____& which is a uniIue com!ination of characters& such as
letters of the alpha!et or num!ers.
a. term
!. link
*c. name
d. ke
"3",. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 1,
nar002-1.jpg
Man @e! sites& like that in the accompaning figure& reIuire a user to
enter a ____& which is a private com!ination of characters associated
with a user name that allows access to certain computer resources.
a. 4I?
*!. password
c. secure ke
d. passterm
"3"-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 1-
# ____ is a numeric password either assigned ! a compan or selected
! a user.
a. passke
!. secure num!er
*c. 4I?
d. secure ke
"3"/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 1/
)igital ____ is the discover& collection& and analsis of evidence
found on computers and networks.
a. anthropolog
!. epistemolog
*c. forensics
d. reduction
)igital forensics is used ! ____.
a. militar intelligence
!. insurance agencies
c. law enforcement
.oftware ____ occurs when someone steals software media& intentionall
erases software programs& or illegall copies a software program.
a. pirac
!. pickpocketing
*c. theft
d. capture
"3'3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac "3
.oftware ____ is the unauthori=ed and illegal duplication of
coprighted software.
a. theft
!. e(tortion
*c. pirac
d. terrorism
____ occurs when someone steals personal or confidential information.
a. 4lagiarism
!. )ecrption
*c. Information theft
d. C!erpirac
"3'". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ""
1o read encrpted data& the recipient must ____& or decipher& it into a
reada!le form.
a. secure
*!. decrpt
c. secure
d. digiti=e
"3''. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac "'
#$n% ____ certificate is a notice that guarantees a user or @e! site is
legitimate.
a. assigned
!. secure
c. protected
*d. digital
"3'+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac "+
# certificate ____ is an authori=ed person or compan that issues and
verifies digital certificates.
*a. authorit
!. agenc
c. office
d. !ureau
"3',. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ",
@hen a mo!ile user connects to a main office using a standard Internet
connection& a ____ provides the mo!ile user with a secure connection to
the compan network server.
a. value added network $8#?%
!. local area network $E#?%
*c. virtual private network $84?%
d. wide area network $@#?%
"3'-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac "-
*ne of the more common causes of ____ is an electrical power variation.
a. hardware vandalism
*!. sstem failure
c. unauthori=ed access
d. software theft
"3'/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac "/
# momentar overvoltage& called a ____& occurs when the increase in
power lasts for less than one millisecond $one thousandth of a second%.
a. Goule
*!. spike
c. hash
d. macro
____& which provides encrption of all data that passes !etween a
client and an Internet server& reIuires onl that the client has a
digital certificate.
*a. 1ransport Eaer .ecurit $1E.%
!. .ecure B114 $.HB114%
c. .ecure ;lectronics 1ransactions $.;1% .pecifications
d. 4rett >ood 4rivac $4>4%
____& which allows users to choose an encrption scheme that passes
!etween a client and a server& reIuires that !oth the client and server
have digital certificates.
a. .ecure .ockets Eaer $..E%
*!. .ecure B114 $.HB114%
c. .ecure ;lectronics 1ransactions $.;1% .pecifications
"3+3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac '3
# sstem ____ is the prolonged malfunction of a computer.
a. collapse
!. hash
c. spike
*d. failure
____ is an unwanted signal& usuall varing Iuickl& that is mi(ed
with the normal voltage entering a computer.
a. 5ndervoltage
*!. ?oise
c. *vervoltage
d. # spike
"3+". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac '"
#$n% ____ occurs when the electrical suppl drops.
a. overvoltage
*!. undervoltage
c. spike
d. unsta!le flow
"3+'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ''
#$n% ____ occurs when the incoming electrical power increases
significantl a!ove the normal 1"3 volts.
*a. overvoltage
!. undervoltage
c. spike
d. unsta!le flow
"3++. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac '+
#$n% ____ suppressor uses special electrical components to smooth out
minor noise& provide a sta!le current flow& and keep an overvoltage
from reaching a computer and other electronic eIuipment.
a. Goule
!. spike
*c. surge
d. hash
"3+,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ',
# ____ is the unit of energ a surge protection device can a!sor!
!efore it can !e damaged.
*a. Goule
!. spike
c. hash
d. macro
"3+-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac '-
# 54. connects !etween a computer and a ____.
a. peripheral device
!. disk drive
c. communications device
*d. power source
"3+/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac '/
#$n% ____ is a device that contains surge protection circuits and one
or more !atteries that can provide power during a temporar or
permanent loss of power.
a. 4>4
!. )o.
*c. 54.
d. ))os
1o ____ a file means to make a cop of it.
a. restore
*!. !ack up
c. concatenate
d. decipher
In the case of sstem failure or the discover of corrupted files&
users ____ the files ! coping the !acked up files to their original
location on a computer.
a. reset
!. inde(
*c. restore
d. resource
"3,3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +3
____ means in a location separate from the computer site.
a. *ffscope
!. *ffshore
c. *ffline
*d. *ffsite
#$n% ____ is a duplicate of a file& program& or disk that can !e used
if the original is lost& damaged& or destroed.
a. restored file
!. !ot
c. I4 file
*d. !ackup
"3,". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +"
#$n% ____ copies all of the files in a computer.
*a. full !ackup
!. incremental !ackup
c. differential !ackup
d. selective !ackup
"3,'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +'
@ith a$n% ____& users choose which folders and files to include in a
!ackup.
a. full !ackup
!. incremental !ackup
c. differential !ackup
*d. selective !ackup
"3,+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ++
@ith a threeHgeneration !ackup polic& the grandparent is the ____.
a. most recent cop of the file
!. second oldest cop of the file
*c. oldest cop of the file
d. original file
"3,,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +,
@ith a threeHgeneration !ackup polic& the parent is the ____.
a. most recent cop of the file
*!. second oldest cop of the file
c. oldest cop of the file
d. original file
"3,-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +-
@ith a threeHgeneration !ackup polic& the child is the ____.
*a. most recent cop of the file
!. second oldest cop of the file
c. oldest cop of the file
d. original file
"3,/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac +/
.ome perpetrators use a techniIue called ____ in which the attempt to
connect to wireless networks via their note!ook computers while driving
a vehicle through areas the suspect have a wireless network.
a. c!erforensics
*!. war driving
c. war fling
d. wire cruising
#$n% ____ network& the most recent network standard& conforms to the
government securit standards and uses more sophisticated encrption
techniIues than @4#.
a. 03".11a
*!. 03".11i
c. 03".11!
d. 03".11k
#$n% ____ is an inAur or disorder of the muscles& nerves& tendons&
ligaments& and Aoints.
a. )o.
!. I.4
c. 4>4
*d. D.I
"3-3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,3
5sers ma have ____ if the have sore& tired& !urning& itching or dr
eesK !lurred or dou!le visionK or difficult focusing on a screen
image.
a. *M.
!. ;M8
*c. C8.
d. 8C.
1o prevent repetitive strain inAur& take all of the following
precautions except ____.
a. place a wrist rest !etween the ke!oard and the edge of the
desk
*!. use the heel of the hand as a pivot point while tping or
using the mouse
c. place the mouse at least si( inches from the edge of the desk
d. minimi=e the num!er of switches !etween the mouse and the
ke!oard
"3-". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,"
____ is an applied science devoted to incorporating comfort&
efficienc& and safet into the design of items in the workplace.
*a. ;rgonomics
!. ;urhthmics
c. ;pidemics
d. ;conometrics
"3-'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,'
Computer ____ occurs when a computer consumes someone:s entire social
life.
a. craving
!. consumption
*c. addiction
d. railroading
"3-+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,+
.mptoms of a user with computer addiction include all of the following
except ____.
a. craves computer time
!. una!le to stop computer activit
c. neglects famil and friends
*d. irrita!le when at the computer
"3-,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,,
Computer ____ are the moral guidelines that govern the use of computers
and information sstems.
a. logistics
!. mechanics
*c. ethics
d. rights
"3--. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,-
____ rights are the rights to which creators are entitled for their
work.
a. Communit propert
*!. Intellectual propert
c. Creative
d. ;thical
"3-/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac ,/
____ refers to uniIue and original works such as ideas& inventions&
writings& art& processes& compan and product names& and logos.
a. 4>4
!. )o.
*c. I4
d. 1C4
#$n% ____ gives authors and artists the e(clusive rights to duplicate&
pu!lish& and sell their materials.
a. intellectual propert deed
!. content license
c. access right
*d. copright
#n I1 code of conduct is a written guideline that helps determine
whether a specific computer action is ____.
a. practical
!. permissi!le
c. accepta!le
*d. ethical
"3/3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -3
4ersonal computers& displa devices& and printers should compl with
guidelines of the ____ program.
*a. ;?;D>C .1#D
!. .;C5D; ;E;C1D*?IC.
c. #CC;41#6E; 5.;
d. >D;;? C*M451I?>
Information ____ refers to the right of individuals and companies to
den or restrict the collection and use of information a!out them.
a. rights
!. accepta!le use
c. restrictions
*d. privac
"3/". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -"
# ____ is a small te(t file that a @e! server stores on a user:s
computer.
a. worm
!. spike
*c. cookie
d. paload
"3/'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -'
@e! sites use a ____ to keep track of items in a user:s shopping cart.
*a. session cookie
!. =om!ie
c. adware
d. shopping !ot
"3/+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -+
5sers can purchase a software program that selectivel ____ cookies.
a. serves
*!. !locks
c. sources
d. all of the a!ove
"3/,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -,
nar003-1.jpg
#n alternative to eHmail filtering is to purchase a$n% ____ program
that attempts to remove a message& like the one in the accompaning
figure& !efore it reaches a user:s in!o(.
a. email
!. sieve
c. filtering
*d. antiHspam
"3/-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac --
nar003-1.jpg
____& like that shown in the accompaning figure& is an unsolicited eH
mail message or newsgroup posting sent to man recipients or newsgroups
at once.
a. Bash
*!. .pam
c. @orm
d. .pike
"3//. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac -/
nar003-1.jpg
1o avoid items like that shown in the accompaning figure& users can
sign up for ____& which is a service from an Internet service provider
that !locks eHmail messages from designated sources.
a. an antiHspam program
!. eHmail encrption
c. an antivirus program
*d. eHmail filtering
____ is a scam in which a perpetrator sends an official looking eHmail
that attempts to o!tain a user:s personal and financial information.
a. .pam
!. .pit
*c. 4hishing
d. .pware
Internet advertising firms often use ____ to collect information a!out
users @e! !rowsing ha!its.
a. comware
!. postware
*c. spware
d. !illware
"303. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /3
____ is7are not considered spware !ecause a user knows it7the
e(ist$s%.
a. #dware
*!. Cookies
c. # @e! !ug
d. .pam
*ne tpe of spware& called a$n% ____& is hidden on @e! pages or in eH
mail messages in the form of graphical images.
*a. @e! !ug
!. forensic element
c. content filter
d. integrated !ot
"30". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /"
____ is a program placed on a computer without the user:s knowledge.
*a. .pware
!. # virus
c. # worm
d. # 1roAan horse
"30'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /'
#$n% ____ program secretl collects information a!out a user.
a. virus
*!. spware
c. encrption
d. antivirus
"30+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /+
1he 120- ____ provides the same protection that covers mail and
telephone communications to electronic communications such as voice
mail.
*a. ;lectronic Communications 4rivac #ct $;C4#%
!. Lair Credit Deporting #ct
c. Computer Lraud and #!use #ct
d. Computer Matching and 4rivac 4rotection #ct
"30,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /,
1he 1200 ____ regulates the use of government data to determine the
eligi!ilit of individuals for federal !enefits.
a. ;lectronic Communications 4rivac #ct $;C4#%
!. Lair Credit Deporting #ct
c. Computer Lraud and #!use #ct
*d. Computer Matching and 4rivac 4rotection #ct
"30-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac /-
Man !usinesses use ____ to limit emploees: @e! access.
*a. content filtering
!. @e! !ugs
c. honepots
d. spware
"30/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac //
Content ____ is the process of restricting access to certain material
on the @e!.
a. remastering
*!. filtering
c. inde(ing
d. masking
;mploee ____ involves the use of computers to o!serve& record& and
review an emploee:s use of a computer& including communications such
as eHmail messages& ke!oarding activit& and @e! sites visited.
a. filtering
*!. monitoring
c. spamming
d. inde(ing
*ne approach to content filtering is through a rating sstem of ____&
which is similar to those used for movies and videos.
*a. ICD#
!. #*E
c. M.?
d. 6.#
@e! ____ software is a program that restricts access to specified @e!
sites.
a. access
!. protection
*c. filtering
d. monitoring
Intrusion detection software is Iuite ine(pensive.
a. 1rue
*!. Lalse
"32". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0"
#n emploee using an organi=ation:s computer to track his or her
child:s soccer league scores is an e(ample of unauthori=ed access.
a. 1rue
*!. Lalse
"32'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0'
Man companies use access controls to minimi=e the chance that a hacker
ma intentionall access or an emploee ma accidentall access
confidential information on a computer.
*a. 1rue
!. Lalse
"32+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0+
Identification verifies that an individual is the person he or she
claims to !e.
a. 1rue
*!. Lalse
"32,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0,
#uthentication verifies that an individual is a valid user.
a. 1rue
*!. Lalse
"32-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0-
nar004-1.jpg
6iometric devices& an e(ample of which is shown in the accompaning
figure& are losing popularit as a securit precaution.
a. 1rue
*!. Lalse
"32/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 0/
Bardware theft is the act of stealing computer eIuipment.
*a. 1rue
!. Lalse
Bardware theft and vandalism pose a threat to the home desktop computer
user.
a. 1rue
*!. Lalse
1hieves often target note!ook computers of compan e(ecutives& so the
can use the stolen computer to access confidential compan information
illegall.
*a. 1rue
!. Lalse
1he !est preventive measures against hardware theft and vandalism are
common sense and a constant awareness of the risk.
*a. 1rue
!. Lalse
@hich of the following replicates itself to other computersJ
a. virus
!. 1roAan horse
c. worm
d. .M.
"13". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 2"
1oda& a common wa computers !ecome infected with ____ is through
users opening infected eHmail attachments.
a. macros
!. worms
c. viruses
d. 1roAan horses
"13'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 2'
;(amples of possessed o!Aects are ____.
a. !adges
!. retinas
c. kes
d. smart cards
"13+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 2+
5nless otherwise specified ! a license agreement& users do not have
the right to ____ software.
a. cop
!. e(port
c. lease
d. rent
"13,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 2,
6ackup copies should !e kept ____.
a. in a safe
!. in a desk drawer
c. in a vault
d. offsite
"13-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 2-
4eople who spend their workda using a computer sometimes complain of
____.
a. lower !ack pain
!. feet pain
c. muscle fatigue
d. emotional fatigue
"13/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac 2/
Computers& monitors& and other eIuipment contain ____.
a. lead
!. to(ic materials
c. mercur
d. flame retardants
Man ____ offer free reccling to customers.
a. schools
!. office suppl stores
c. computer manufacturers
d. convenience stores
1he information in an electronic profile includes ____.
a. age
!. spending ha!its
c. address
d. num!er of dependents
"113. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac133
Man Internet securit programs include ____.
a. a firewall
!. filtering capa!ilities
c. antivirus program
d. macro recorders
#n illegal act involving a computer generall is referred to as a
computer securit risk.
a. 1rue
*!. Lalse
"11". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac13"
# c!ere(tortionist uses the Internet or network to destro or damage
computers for political reasons.
a. 1rue
*!. Lalse
"11'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac13'
Methods that guarantee a computer or network is safe from computer
viruses& worms& and 1roAan horses e(ist.
a. 1rue
*!. Lalse
"11+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac13+
nar001-1.jpg
# program& like the one in the accompaning figure& scans for programs
that attempt to modif the !oot program& the operating sstem& and
other programs that normall are read from !ut not modified.
*a. 1rue
!. Lalse
"11,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac13,
4rogrammers often !uild trapdoors into programs during sstem
development.
a. 1rue
*!. Lalse
"11-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac13-
4erpetrators of !ack doors trick their victims into interacting with
phon @e! sites.
a. 1rue
*!. Lalse
"11/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac13/
4ersonal firewalls constantl monitor all transmissions to and from a
computer and ma inform a user of an attempted intrusion.
*a. 1rue
!. Lalse
1o utili=e intrusion detection software reIuires little e(pertise
!ecause the programs are simple and eas to use and interpret.
a. 1rue
*!. Lalse
Man sstems implement access controls using a twoHphase process called
identification and assessment.
a. 1rue
*!. Lalse
"1"3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac113
Most multiuser operating sstems reIuire that users correctl enter a
user name and password !efore the can access the data& information&
and programs stored on a computer or network.
*a. 1rue
!. Lalse
6iometric o!Aects often are used in com!ination with personal
identification num!ers.
a. 1rue
*!. Lalse
"1"". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac11"
.ome securit sstems for note!ook computers shut down the computer and
sound an alarm if the computer moves outside a specified distance.
*a. 1rue
!. Lalse
"1"'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac11'
Man organi=ations and !usinesses have strict written policies
governing the installation and use of software and enforce their rules
! checking networked or online computers periodicall to ensure that
all software is licensed properl.
*a. 1rue
!. Lalse
"1"+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac11+
# corrupt individual stealing credit card num!ers to make fraudulent
purchases is an e(ample of information theft.
*a. 1rue
!. Lalse
"1",. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac11,
.ome operating sstems and eHmail programs allow ou to encrpt the
contents of files and messages that are stored on our computer.
*a. 1rue
!. Lalse
"1"-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac11-
#pplications reIuiring more securit reIuire +3H!it or 1"0H!it
encrption.
a. 1rue
*!. Lalse
"1"/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac11/
)igital signatures often are used to ensure that an imposter is not
participating in an Internet transaction.
*a. 1rue
!. Lalse
#nalog signatures help to prevent eHmail forger.
a. 1rue
*!. Lalse
Man !rowsers offer 1"0H!it encrption and ",-H!it encrption& which
are higher levels of protection than +3H!it encrption !ecause the
have longer encrption kes.
*a. 1rue
!. Lalse
"1'3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1"3
@e! addresses of pages that use 1E. $1ransport Eaer .ecurit%
tpicall !egin with https& instead of http.
*a. 1rue
!. Lalse
.HB114 is easier to use than 1E.& !ut it is less secure.
a. 1rue
*!. Lalse
"1'". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1""
# !rownout is a complete power failure.
a. 1rue
*!. Lalse
"1''. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1"'
5ndervoltages can cause eIuipment damage& !ut generall do not cause
data loss.
a. 1rue
*!. Lalse
"1'+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1"+
# surge protector a!sor!s small overvoltages 9 generall without damage
to the computer or eIuipment.
*a. 1rue
!. Lalse
"1',. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1",
1picall& the amount of protection offered ! a surge protector is
proportional to its costK that is& the more e(pensive& the more
protection the protector offers.
*a. 1rue
!. Lalse
"1'-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1"-
1he higher a surge protector:s Goule rating& the poorer the protection.
a. 1rue
*!. Lalse
"1'/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1"/
# stand! 54.& sometimes called an offline 54.& runs constantl off the
!atter& which provides continuous protection.
a. 1rue
*!. Lalse
#n online 54. switches to !atter power when a pro!lem occurs in the
power line.
a. 1rue
*!. Lalse
# faultHtolerant computer has duplicate components so that it can
continue to operate when one of its main components fails.
*a. 1rue
!. Lalse
"1+3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1'3
# wireless access point $@#4% should !e configured to !roadcast a
network name& in order to increase securit.
a. 1rue
*!. Lalse
Carpal tunnel sndrome $C1.% is inflammation of a tendon due to some
repeated motion or stress on that tendon.
a. 1rue
*!. Lalse
"1+". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1'"
#lthough eestrain associated with C8. $computer vision sndrome% is
not thought to !e disruptive or unpleasant& it has serious longHterm
conseIuences.
a. 1rue
*!. Lalse
"1+'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1''
Lor a computer work space& ergonomics e(perts recommend an area smaller
than two feet ! four feet.
a. 1rue
*!. Lalse
"1++. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1'+
Computer addiction is an untreata!le illness.
a. 1rue
*!. Lalse
"1+,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1',
#ssume that !ecause information is on the @e!& it is accurate.
a. 1rue
*!. Lalse
"1+-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1'-
1he ?ational 4ress 4hotographers #ssociation !elieves that allowing
even the slightest alteration could lead to misrepresentations in
photographs.
*a. 1rue
!. Lalse
"1+/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1'/
)igital retouching of photographs is an area in which legal precedents
have !een esta!lished.
a. 1rue
*!. Lalse
*ne suggestion to safeguard personal information is to avoid shopping
clu!s and !uer cards.
*a. 1rue
!. Lalse
nar003-1.jpg
In order to safeguard personal information& ou should not repl to
messages like those shown in the accompaning figure for an reason.
*a. 1rue
!. Lalse
"1,3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1+3
nar003-1.jpg
.pim are messages like those in the accompaning figure& !ut sent via
8oI4.
a. 1rue
*!. Lalse
nar003-1.jpg
# message like the one in the accompaning figure& when sent through an
instant messaging service& is called spit.
a. 1rue
*!. Lalse
"1,". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1+"
Critics of direct marketing contend that the information in an
electronic profile reveals more a!out an individual than anone has the
right to know.
*a. 1rue
!. Lalse
"1,'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1+'
*nline shopping sites generall use a session cookie to keep track of
items in a user:s shopping cart.
*a. 1rue
!. Lalse
"1,+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1++
.ession cookies usuall do not e(pire and last indefinitel.
a. 1rue
*!. Lalse
"1,,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1+,
5sers can purchase a software program that selectivel !locks cookies.
*a. 1rue
!. Lalse
"1,-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1+-
4hishing is an unsolicited eHmail message or newsgroup posting sent to
man recipients or newsgroups at once.
a. 1rue
*!. Lalse
"1,/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1+/
Information collected and stored a!out individuals should !e limited to
what is necessar to carr out the function of the !usiness or
government agenc collecting the data.
*a. 1rue
!. Lalse
1o remove spware& users need to o!tain a special program that can
detect and delete it.
*a. 1rue
!. Lalse
Man !usinesses use spware to limit emploees: @e! access.
a. 1rue
*!. Lalse
"1-3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,3
It is illegal for emploers to use software programs that monitor
emploees.
a. 1rue
*!. Lalse
1he term ____________________ refers to online or InternetH!ased
illegal acts.
Correct #nswer$s%:
a. c!ercrime
"1-". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,"
1he term ____________________& although originall a complimentar word
for a computer enthusiast& now has a derogator meaning and refers to
someone who accesses a computer or network illegall.
Correct #nswer$s%:
a. hacker
"1-'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,'
#$n% ____________________ is someone who accesses a computer or network
illegall !ut has the intent of destroing data& stealing information&
or other malicious action.
Correct #nswer$s%:
a. cracker
"1-+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,+
# computer ____________________ is a potentiall damaging computer
wa the computer works without the user:s knowledge or permission.
Correct #nswer$s%:
a. virus
"1-,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,,
#$n% ____________________ is a program that copies itself repeatedl in
memor or on a network& using up resources and possi!l shutting down
the computer or network.
Correct #nswer$s%:
a. worm
"1--. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,-
#$n% ____________________ is a maliciousHlogic program that hides
within or looks like a legitimate program and usuall is triggered ! a
certain condition or action.
Correct #nswer$s%:
a. 1roAan horse
"1-/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1,/
#$n% ____________________ is a program that hides in a computer and
allows someone from a remote location to take full control of the
computer.
Correct #nswer$s%:
a. rootkit
Computer viruses& worms& and 1roAan horses deliver their
____________________ on a computer when a user opens an infected file
or runs an infected program& for e(ample.
Correct #nswer$s%:
a. paload
.ome viruses are hidden in ____________________& which are instructions
saved in an application such as a word processing or spreadsheet
program.
Correct #nswer$s%:
a. macros
"1/3. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1-3
# virus ____________________ is a known specific pattern of virus code.
Correct #nswer$s%:
a. signature
!. definition
nar001-1.jpg
1o ____________________ a program file& a program like the one in the
accompan figure records information such as the file si=e and file
creation date in a separate file.
Correct #nswer$s%:
a. inoculate
"1/". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1-"
#$n% ____________________ is a separate area of a hard disk that holds
an infected file until the infection can !e removed.
Correct #nswer$s%:
a. Iuarantine
"1/'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1-'
#$n% ____________________ attack is an assault whose purpose is to
disrupt computer access to an Internet service such as the @e! or eH
mail.
Correct #nswer$s%:
a. denial of service
!. )o.
c. denial of service $)o.%
d. )o. $denial of service%
"1/+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1-+
#$n% ____________________ is a program or set of instructions in a
program that allow users to !pass securit controls when accessing a
program& computer& or network.
Correct #nswer$s%:
a. !ack door
"1/,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1-,
1he computer that a hacker uses for nefarious purposes& known as a$n%
____________________& is unaware that it is !eing used to attack other
sstems.
Correct #nswer$s%:
a. =om!ie
"1/-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1--
#$n% ____________________ is a vulnera!le computer designed to entice
an intruder to hack into it.
Correct #nswer$s%:
a. honepot
"1//. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1-/
#$n% ____________________ server is a server outside a compan:s
network that controls which communications pass into the compan:s
network.
Correct #nswer$s%:
a. pro(
____________________ access is the use of a computer or network without
permission.
Correct #nswer$s%:
a. 5nauthori=ed
#$n% ____________________ control is a securit measure that defines
who can access a computer& when the can access it& and what actions
the can take while accessing the computer.
Correct #nswer$s%:
a. access
"103. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1/3
In addition to access controls& a computer should maintain a$n%
____________________ trail that records !oth successful and
unsuccessful access attempts.
Correct #nswer$s%:
a. audit
1o prevent unauthori=ed access and use& at a minimum a compan should
have a written ____________________ that outlines the computer
activities for which a computer or network ma and ma not !e used.
Correct #nswer$s%:
a. #54
!. accepta!le use polic
c. #54 $accepta!le use polic%
d. accepta!le use polic $#54%
"10". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1/"
;ach character added to a$n% ____________________ significantl
increases the num!er of com!inations and the length of time it might
take for someone or for a hacker:s computer to guess it.
Correct #nswer$s%:
a. password
"10'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1/'
#$n% ____________________ o!Aect is an item that must !e carried to
gain access to a computer or computer facilit.
Correct #nswer$s%:
a. possessed
"10+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1/+
nar004-1.jpg
#$n% ____________________ device& like the one in the accompaning
figure& authenticates a person:s identit ! translating a personal
characteristic into a digital code that then is compared with a digital
code stored in the computer verifing a phsical or !ehavioral
characteristic.
Correct #nswer$s%:
a. !iometric
"10,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1/,
;(amples of ____________________ devices and sstems include
fingerprint scanners& hand geometr sstems& and face recognition
sstems.
Correct #nswer$s%:
a. !iometric
"10-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1/-
1o help reduce the chance of ____________________& phsical controls
such as locked doors and ca!les usuall are adeIuate to protect
eIuipment.
Correct #nswer$s%:
a. hardware theft
"10/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac1//
.ome note!ook computers use ____________________ o!Aects as methods of
securit.
Correct #nswer$s%:
a. possessed
#$n% ____________________ agreement is the right to use software.
Correct #nswer$s%:
a. license
1he most common tpe of license included with software purchased !
individual users is a$n% ____________________.
Correct #nswer$s%:
a. endHuser license agreement
!. ;5E#
c. ;5E# $endHuser license agreement%
d. endHuser license agreement $;5E#%
e. singleHuser license agreement
nar33-H1.Apg
@hen users purchase software& a$n% ____________________ license
agreement like the one in the accompaning figure does not permit users
to install the software on a network or to give copies to friends and
colleagues.
Correct #nswer$s%:
a. singleHuser
!. endHuser
nar33-H1.Apg
@hen users purchase software& a$n% ____________________ license
agreement& like the one in the accompaning figure& permits users to
install the software on onl one computer
Correct #nswer$s%:
a. singleHuser
!. endHuser
"12". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac10"
.oftware ____________________ is a fairl simple crime to commit&
!ecause man !uers !elieve the have the right to cop software the
have paid for& and !ecause in some countries legal protection for
software does not e(ist.
Correct #nswer$s%:
a. pirac
"12'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac10'
1o promote a !etter understanding of software pirac pro!lems and& if
necessar& to take legal action& a num!er of maAor worldwide software
companies formed the ____________________.
Correct #nswer$s%:
a. 6usiness .oftware #lliance
!. 6.# $6usiness .oftware #lliance%
c. 6.#
d. 6usiness .oftware #lliance $6.#%
"12+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac10+
)uring product ____________________& which is conducted either online
or ! telephone& users provide a software product:s ",Hcharacter
identification num!er to receive an installation identification num!er
uniIue to the computer on which the software is installed.
Correct #nswer$s%:
a. activation
"12,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac10,
#$n% ____________________ is a set of characters that the originator of
the data uses to encrpt the plainte(t and the recipient of the data
uses to decrpt the cipherte(t.
Correct #nswer$s%:
a. encrption ke
"12-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac10-
____________________ is the process of converting reada!le data into
unreada!le characters to prevent unauthori=ed access.
Correct #nswer$s%:
a. ;ncrption
"12/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac10/
#$n% ____________________ is a mathematical formula that generates a
code from the contents of an eHmail message.
Correct #nswer$s%:
a. hash
____________________ is an encrption program ou can purchase for our
computer.
Correct #nswer$s%:
a. 4>4
!. 4rett >ood 4rivac
c. 4>4 $4rett >ood 4rivac%
#$n% ____________________ signature is an encrption code that a
person& @e! site& or compan attaches to an electronic message to
verif the identit of the message sender.
Correct #nswer$s%:
a. digital
""33. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac123
# @e! site that uses encrption techniIues to secure its data is known
as a$n% ____________________ site.
Correct #nswer$s%:
a. secure
definition.5suall does not have advanced computer and technical
skills.# successor to .ecure .ockets Eaer.*ften appears in the form of
a chain letter that reIuests a user to send a cop of the eHmail to as
man people as possi!le.Most sstems reIuire that a user selects this
on his or her own.5sed ! applications that must verif the
authenticit of a client.#n authori=ed person or compan that issues
and verifies digital certificates.#n unwanted signal& usuall varing
Iuickl& that is mi(ed with the normal voltage entering a computer.In
the encrption process& the unencrpted& reada!le data.In the
encrption process& the encrpted $scram!led% data.# ratio that
measures how much power enters the computer facilit against the amount
of power reIuired to run the computers.#n encrpted code that a person&
@e! site& or organi=ation attaches to an electronic message to verif
the identit of the message sender.4rotects an tangi!le form of
e(pression.# common infringement of copright.# notice that guarantees
a user or a @e! site is legitimate.>ives law enforcement the right to
impose penalties on people using the Internet to distri!ute spam.# scam
in which a !utton or link on a @e! site contains a malicious program.It
fails to define a legitimate !usiness need.Makes it illegal to
circumvent antipirac schemes in commercial software.1he inflammation
of the nerve that connects the forearm to the palm of the wrist.Bidden
on @e! pages in the form of graphical imagesscript kiddie 1E. virus
hoa( password .HB114 C# noise plainte(t cipherte(t 45; digital
signature copright pirac digital certificate C#?H.4#M #ct
clickAacking Lair Credit Deporting #ct )igital Millennium Copright #ct
$)CM#% C1. @e! !ug
NaO 1. 5suall does not have advanced computer and technical
skills.
N!O ". # successor to .ecure .ockets Eaer.
NcO '. *ften appears in the form of a chain letter that
reIuests a user to send a cop of the eHmail to as man people as
possi!le.
NdO +. Most sstems reIuire that a user selects this on his or
her own.
NeO ,. 5sed ! applications that must verif the authenticit
of a client.
NfO -. #n authori=ed person or compan that issues and
verifies digital certificates.
NgO /. #n unwanted signal& usuall varing Iuickl& that is
mi(ed with the normal voltage entering a computer.
NhO 0. In the encrption process& the unencrpted& reada!le
data.
NiO 2. In the encrption process& the encrpted $scram!led%
data.
NAO 13. # ratio that measures how much power enters the
computer facilit against the amount of power reIuired to run the
computers.
NkO 11. #n encrpted code that a person& @e! site& or
organi=ation attaches to an electronic message to verif the identit
of the message sender.
NlO 1". 4rotects an tangi!le form of e(pression.
NmO 1'. # common infringement of copright.
NnO 1+. # notice that guarantees a user or a @e! site is
legitimate.
NoO 1,. >ives law enforcement the right to impose penalties on
people using the Internet to distri!ute spam.
NpO 1-. # scam in which a !utton or link on a @e! site
contains a malicious program.
NIO 1/. It fails to define a legitimate !usiness need.
NrO 10. Makes it illegal to circumvent antipirac schemes in
commercial software.
NsO 12. 1he inflammation of the nerve that connects the
forearm to the palm of the wrist.
NtO "3. Bidden on @e! pages in the form of graphical images
a. script kiddie
!. 1E.
c. virus hoa(
d. password
e. .HB114
f. C#
g. noise
h. plainte(t
i. cipherte(t
A. 45;
k. digital signature
l. copright
m. pirac
n. digital certificate
o. C#?H.4#M #ct
p. clickAacking
I. Lair Credit Deporting #ct
r. )igital Millennium Copright #ct $)CM#%
s. C1.
t. @e! !ug
""3". Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac12"
)iscuss the seven different categories into which perpetrators of
c!ercrime and other intrusions fall.
Correct #nswer:
T 1he term hacker& although originall a complimentar word for a
computer enthusiast& now has a derogator meaning and refers to someone
who accesses a computer or network illegall. Backers often claim the
intent of their securit !reaches is to improve securit.
T # cracker also is someone who accesses a computer or network
illegall !ut has the intent of destroing data& stealing information&
or other malicious action. 6oth hackers and crackers have advanced
computer and network skills.
T # script kiddie has the same intent as a cracker !ut does not have
the technical skills and knowledge. .cript kiddies often use prewritten
hacking and cracking programs to !reak into computers.
T .ome corporate spies have e(cellent computer and network skills and
are hired to !reak into a specific computer and steal its proprietar
data and information. 5nscrupulous companies hire corporate spies& a
practice known as corporate espionage& to gain a competitive advantage.
T 5nethical emploees !reak into their emploers: computers for a
variet of reasons. .ome simpl want to e(ploit a securit weakness.
*thers seek financial gains from selling confidential information.
)isgruntled emploees ma want revenge.
T # c!ere(tortionist is someone who uses eHmail as a vehicle for
e(tortion. 1hese perpetrators send a compan a threatening eHmail
message indicating the will e(pose confidential information& e(ploit a
securit flaw& or launch an attack that will compromise the compan:s
network 9 if the are not paid a sum of mone.
T # c!erterrorist is someone who uses the Internet or network to
destro or damage computers for political reasons. 1he e(tensive damage
might destro the nation:s air traffic control sstem& electricitH
generating companies& or a telecommunications infrastructure.
""3'. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac12'
)iscuss what a virus is and related e(amples of malware& and include
definitions of the term paload& and a discussion of how a virus
delivers a paload in our answer. #lso discuss the smptoms of a
computer:s having !een infected with a virus.
Correct #nswer:
;ver unprotected computer is suscepti!le to the computer securit
risks of a computer virus& worm& 1roAan horse& and7or rootkit.
T # computer virus is a potentiall damaging computer program that
affects& or infects& a computer negativel ! altering the wa the
computer works without the user:s knowledge or permission. *nce the
virus infects the computer& it can spread throughout and ma damage
files and sstem software& including the operating sstem.
T # worm is a program that copies itself repeatedl& for e(ample in
memor or on a network& using up resources and possi!l shutting down
the computer or network.
T # 1roAan horse $named after the >reek mth% is a program that hides
within or looks like a legitimate program. # certain condition or
action usuall triggers the 1roAan horse. 5nlike a virus or worm& a
1roAan horse does not replicate itself to other computers.
T # rootkit is a program that hides in a computer and allows someone
from a remote location to take full control of the computer. *nce the
rootkit is installed& the rootkit author can e(ecute programs& change
settings& monitor activit& and access files on the remote computer.
#lthough rootkits can have legitimate uses& such as in law enforcement&
their use in nefarious and illegal activities is growing rapidl.
Computer viruses& worms& 1roAan horses& and rootkits are classified as
malware $short for malicious software%& which are programs that act
without a user:s knowledge and deli!eratel alter the computer:s
operations. #lthough malware often falls in one of these classes
$virus& worm& 1roAan horse& !ack door& or spware%& some malware has
characteristics of two or more classes. Lor e(ample& M)oom and 6laster
are wormsK Melissa has elements of a virus& worm& and 1roAan horse.
5nscrupulous programmers write malware and then test it to ensure it
can deliver its paload. 1he paload is the destructive event or prank
the program is intended to deliver. # computer infected ! a virus&
worm& 1roAan horse& or rootkit often has one or more of the following
smptoms:
T .creen displas unusual message or image
T Music or unusual sound plas randoml
T #vaila!le memor is less than e(pected
T ;(isting programs and files disappear
T Liles !ecome corrupted
T 4rograms or files do not work properl
T 5nknown programs or files msteriousl appear
T .stem properties change
T *perating sstem does not start up
T *perating sstem shuts down une(pectedl
T *perating sstem runs much more slowl than usual
Malware delivers its paload on a computer in a variet of was: when a
user $1% opens an infected file& $"% runs an infected program& $'%
!oots the computer with infected remova!le media inserted in a drive or
plugged in a port& $+% connects an unprotected computer to a network&
or $,% when a certain condition or event occurs& such as the computer
clock changing to a specific date. 1oda& a common wa computers !ecome
infected with viruses and other malware is through users opening
infected eHmail attachments.
""3+. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac12+
)escri!e !otnets and denial of service attacks.
Correct #nswer:
# !otnet is a group of compromised computers connected to a network
such as the Internet that are !eing used as part of a network that
attacks other networks& usuall for nefarious purposes. # compromised
computer& known as a =om!ie& is one whose owner is unaware the computer
is !eing controlled remotel ! an outsider. # !ot is a program that
performs a repetitive task on a network. C!ercriminals install
malicious !ots on unprotected computers to create a !otnet& also called
a =om!ie arm. 1he perpetrator then uses the !otnet to send spam via eH
mail& spread viruses and other malware& or commit a distri!uted denial
of service attack.
# denial of service attack& or )o. attack& is an assault whose purpose
is to disrupt computer access to an Internet service such as the @e! or
eHmail. 4erpetrators carr out a )o. attack in a variet of was. Lor
e(ample& the ma use an unsuspecting computer to send an influ( of
confusing data messages or useless traffic to a computer network. 1he
victim computer network slows down considera!l and eventuall !ecomes
unresponsive or unavaila!le& !locking legitimate visitors from
accessing the network. # more devastating tpe of )o. attack is the
))o. $distri!uted )o.% attack& in which multiple unsuspecting computers
$a =om!ie arm% are used to attack multiple computer networks. ))o.
attacks have !een a!le to stop operations temporaril at numerous @e!
sites& including powerhouses such as CahooU& #ma=on.com& e6a& and
C??.com.
""3,. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac12,
)iscuss the four tpes of software theft.
Correct #nswer:
1he first tpe of software theft involves a perpetrator phsicall
stealing the media that contain the software or the hardware that
contains the media. Lor e(ample& an unscrupulous li!rar patron might
steal the ;ncclopedia 6ritannica optical disc.
1he second tpe of software theft can occur when a programmer is
terminated from& or stops working for& a compan. #lthough the programs
are compan propert& some dishonest programmers intentionall remove
the programs the have written from compan computers.
1he third tpe of software theft occurs when software is stolen from
software manufacturers. 1his tpe of theft& called pirac& is ! far
the most common form of software theft. .oftware pirac is the
unauthori=ed and illegal duplication of coprighted software.
1he fourth tpe of software theft involves users illegall o!taining
registration num!ers and7or activation codes. # program called a
kegen& short for ke generator& creates software registration num!ers
and sometimes activation codes. .ome unscrupulous individuals create
and post kegens so that users can install software without legall
purchasing it.
""3-. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac12-
)iscuss .HB114 and 84?s.
Correct #nswer:
.ecure B114 $.HB114% allows users to choose an encrption scheme for
data that passes !etween a client and a server. @ith .HB114& the client
and server !oth must have digital certificates. .HB114 is more
difficult to use than 1E.& !ut it is more secure. #pplications that
must verif the authenticit of a client& such as for online !anking&
use .HB114. Mo!ile users toda often access their compan networks
through a virtual private network. @hen a mo!ile user connects to a
main office using a standard Internet connection& a virtual private
network $84?% provides the mo!ile user with a secure connection to the
compan network server& as if the user has a private line. 84?s help
ensure that data is safe from !eing intercepted ! unauthori=ed people
! encrpting data as it transmits from a note!ook computer& smart
phone& or other mo!ile device.
""3/. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac12/
;(plain three safeguards ou can use to improve the securit of
wireless networks.
Correct #nswer:
In addition to using firewalls& some safeguards that improve the
securit of wireless networks include reconfiguring the wireless access
point and ensuring eIuipment uses one or more wireless securit
standards such as @iHLi 4rotected #ccess and 03".11i.
T # wireless access point $@#4% should !e configured so it does not
!roadcast a network name& known as an ..I) $service set identifier%.
1he @#4 also should !e programmed so onl certain devices can access
it.
T @iHLi 4rotected #ccess $@4#% is a securit standard that improves on
older securit standards ! authenticating network users and providing
more advanced encrption techniIues.
T #n 03".11i network& the most recent network securit standard&
conforms to the government:s securit standards and uses more
sophisticated encrption techniIues than @4#.
Case 11-1
*ne form of software theft is the theft of the software from software
manufacturers& which is known as pirac. 6ecause this has historicall
!een rather eas to do& the practice has !ecome ver common. #s a
computer instructor ou feel it is our responsi!ilit to e(plain this
practice to students through the use of some e(amples.
#ll of the following are permissi!le under a ;5E# e(cept which of the
followingJ
a. Gamie installs Quark <press on a single computer.
!. Christine leases her cop of )reamweaver 0.
c. 4huongH)ao makes one cop of Microsoft *ffice "33/ as a !ackup.
d. Isaiah sells his cop of #do!e 4hotoshop C."& having removed it
from his computer first.
Correct #nswer:
!.
Case 11-1
*ne form of software theft is the theft of the software from software
manufacturers& which is known as pirac. 6ecause this has historicall
!een rather eas to do& the practice has !ecome ver common. #s a
computer instructor ou feel it is our responsi!ilit to e(plain this
practice to students through the use of some e(amples.
@hich of the following practice I. permissi!le under a ;5E#J
a. #hmed rents his cop of #do!e Illustrator.
!. 1he la! administrator at the college installs Lireworks on the
school computer la! network.
c. Maren installs Llash on one desktop computer and one note!ook
computer.
d. 4err gives a cop of Microsoft 4u!lisher "33/ to his friend&
while continuing to use the software.
Correct #nswer:
c.
""13. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac"33
Case 11-2
In our introductor course on computers& our professor has decided to
dedicate a lecture to computer ethics. 1here is a lot of am!iguit in
this topic& and she has presented a range of circumstances for ou and
our classmates to review.
@hich of the following is ?*1 a Iuestion of computer ethicsJ
a. 5sers are reIuired to provide a software product:s ",Hcharacter
identification num!er !efore installing software.
!. # student copies te(t from the @e! and uses it in a research paper
for his ;nglish class.
c. # student who has !een e(pelled from school installs a computer
virus on a computer in the student la!.
d. .omeone copies The DaVinci Code to the @e! and encourages others
to read it.
Correct #nswer:
a.
""11. Chapter 11: Computer .ecurit and .afet& ;thics& and 4rivac"31
Case 11-2
In our introductor course on computers& our professor has decided to
dedicate a lecture to computer ethics. 1here is a lot of am!iguit in
this topic& and she has presented a range of circumstances for ou and
our classmates to review.
@hich is ?*1 an issue surrounding the concept of fair use& from
copright lawJ
a. 1he right of students to post their own term papers on the @e!.
!. 1he rights of a facult mem!er to print material from the @e! and
distri!ute it to the mem!ers of her class for instructional purposes.
c. 1he use of an anonmi=er program to surf the @e! anonmousl.
d. 1he rights of individuals to download contents of our @e! site&
modif it& and then put it on the @e! again as their own.
Correct #nswer:
c.
""1". Chapter 1": Information .stem )evelopment Question MC #1
#n information sstem supports ____ activities of users.
a. dail
!. shortHterm
c. longHrange
""1'. Chapter 1": Information .stem )evelopment Question MC #"
In seIuence& most sstem development life ccles contain five phases:
____.
*a. planning& analsis& design& implementation& support
!. analsis& implementation& support& design& planning
c. support& design& planning& analsis& implementation
d. implementation& analsis& support& planning& design
""1+. Chapter 1": Information .stem )evelopment Question MC #'
#$n% ____ is a set of components that interact to achieve a common
goal.
*a. sstem
!. feature
c. implementation
d. function
""1,. Chapter 1": Information .stem )evelopment Question MC #+
#$n% ____ sstem is a collection of hardware& software& data& people&
and procedures that work together to produce Iualit information.
a. data
*!. information
c. feature
d. support
""1-. Chapter 1": Information .stem )evelopment Question MC #,
1he sstem ____ life ccle is a set of phases that developers use to
!uild an information sstem.
a. production
!. snthesis
*c. development
d. analsis
""1/. Chapter 1": Information .stem )evelopment Question MC #-
.stem development life ccles often group man activities into larger
categories called ____.
a. clusters
!. feature sets
c. units
*d. phases
""10. Chapter 1": Information .stem )evelopment Question MC #/
____ include anone for whom an information sstem is !eing !uilt.
*a. 5sers
!. 4roducers
c. Managers
d. .tandards
""12. Chapter 1": Information .stem )evelopment Question MC #0
.stem development should follow all of these general guidelines ;<C;41
____.
a. group tasks into phases
*!. repeat tasks intermittentl
c. involve the users
d. define standards
"""3. Chapter 1": Information .stem )evelopment Question MC #2
____ are sets of rules and procedures a compan e(pects emploees to
accept and follow.
a. 4rotocols
*!. .tandards
c. .stems
d. 1asks
# sstems ____ is responsi!le for designing and developing an
information sstem.
a. manager
!. coordinator
*c. analst
d. developer
"""". Chapter 1": Information .stem )evelopment Question MC #11
Lor each sstem development proAect& a compan usuall forms a proAect
____ to work on the proAect from !eginning to end.
a. cluster
!. standard
c. phase
*d. team
"""'. Chapter 1": Information .stem )evelopment Question MC #1"
*ne mem!er of the proAect team is the proAect ____& who manages and
controls the !udget and schedule of the proAect.
*a. leader
!. comptroller
c. assistant
d. analst
"""+. Chapter 1": Information .stem )evelopment Question MC #1'
4roAect ____ is the process of planning& scheduling& and then
controlling the activities during the sstem development ccle.
a. direction
*!. management
c. clustering
d. analsis
""",. Chapter 1": Information .stem )evelopment Question MC #1+
.stems analsts discuss various aspects of a development proAect with
the ____ committee& which is a decisionHmaking !od in a compan.
*a. steering
!. G#)
c. directors
d. management
"""-. Chapter 1": Information .stem )evelopment Question MC #1,
)uring the sstem development life ccle& the sstems analsts are the
liaison !etween the ____.
a. proAect team and the proAect leader
!. proAect leader and the users
*c. users and the I1 professionals
d. proAect team and the steering committee
"""/. Chapter 1": Information .stem )evelopment Question MC #1-
1he proAect leader usuall records ____ in a proAect plan.
a. reIuired activities and the order of activities
!. time estimates and cost estimates for each activit
c. activities that can take place at the same time
"""0. Chapter 1": Information .stem )evelopment Question MC #1/
nar001-1.jpg
#s shown in the accompaning figure& a >antt chart& developed ! Benr
>antt& is a ____.
a. diagram that graphicall shows how actors interact with an
information sstem
!. tool that graphicall shows the flow of data in a sstem
*c. !ar chart that uses hori=ontal !ars to show proAect phases or
activities
d. ta!le that lists a variet of conditions and the actions that
correspond to them
.cope ____ occurs when one activit in a proAect has led to another
that was not originall plannedK thus& the scope of the proAect has
grown.
*a. creep
!. change
c. growth
d. slippage
""'3. Chapter 1": Information .stem )evelopment Question MC #12
4roAect leaders should have good change ____ skills so the can
recogni=e when a change in the proAect has occurred& take actions to
react to the change& and plan for opportunities !ecause of the change.
a. analsis
*!. management
c. recognition
d. reaction
""'1. Chapter 1": Information .stem )evelopment Question MC #"3
4roAect leaders can use proAect ____ software to assist them in
planning& scheduling& and controlling development proAects.
a. direction
!. clustering
*c. management
d. production
""'". Chapter 1": Information .stem )evelopment Question MC #"1
#$n% ____ is an tangi!le item such as a chart& diagram& report& or
program file.
a. o!Aect
!. entit
*c. delivera!le
d. source
""''. Chapter 1": Information .stem )evelopment Question MC #""
____ measures how well a proposed sstem will work.
*a. *perational feasi!ilit
!. 1echnical feasi!ilit
c. .chedule feasi!ilit
d. ;conomic feasi!ilit
""'+. Chapter 1": Information .stem )evelopment Question MC #"'
____ is a measure of how suita!le the development of a sstem will !e
to a compan.
a. )ocumentation
!. Desolution
c. 4resentation
*d. Leasi!ilit
""',. Chapter 1": Information .stem )evelopment Question MC #"+
____ is the collection and summari=ation of data and information.
*a. )ocumentation
!. ?otetaking
c. Leasi!ilit
d. 4roAect recording
""'-. Chapter 1": Information .stem )evelopment Question MC #",
# proAect ____ contains all documentation for a single proAect.
a. C)
*!. note!ook
c. )8)
d. either # or C
""'/. Chapter 1": Information .stem )evelopment Question MC #"-
In large companies& users write a formal reIuest for a new or modified
information sstem& which is called a$n% ____ reIuest.
a. sstem
!. I.
*c. proAect
d. corporate
""'0. Chapter 1": Information .stem )evelopment Question MC #"/
1he first activit in the preliminar investigation is to ____.
a. specif the hardware and software needed
!. show users e(actl how the will use a new sstem
*c. interview the user who su!mitted the proAect reIuest
d. recommend the most feasi!le solution for a proAect
""'2. Chapter 1": Information .stem )evelopment Question MC #"0
nar002-1.jpg
#$n% ____ diagram& such as that pictured in the accompaning figure& is
a tool that graphicall shows the flow of data in a sstem.
a. inde(ed
!. ;D4
*c. data flow
d. proAect resource
""+3. Chapter 1": Information .stem )evelopment Question MC #"2
1he advantage of custom software is that it ____.
*a. matches a compan:s reIuirements e(actl
!. is less e(pensive and takes less time to design and implement
than packaged software
c. is mass produced& coprighted& prewritten& and availa!le for
purchase
d. all of the a!ove
""+1. Chapter 1": Information .stem )evelopment Question MC #'3
1he ____ contains all the documentation and delivera!les of a proAect.
a. ta!le of contents
!. appendi(
c. glossar
*d. repositor
""+". Chapter 1": Information .stem )evelopment Question MC #'1
____ is a stle of writing that sstems analsts use to descri!e the
steps in a process.
*a. .tructured ;nglish
!. )ecision lingo
c. ;speranto
d. 4rocess Aargon
""+'. Chapter 1": Information .stem )evelopment Question MC #'"
#$n% ____ ta!le lists a variet of conditions and the actions that
correspond to each condition.
a. condition
*!. decision
c. event
d. action
""++. Chapter 1": Information .stem )evelopment Question MC #''
Eike a decision ta!le& a decision ____ shows conditions and actions in
a process& !ut it shows them graphicall.
a. inde(
!. map
*c. tree
d. repositor
""+,. Chapter 1": Information .stem )evelopment Question MC #'+
1he data ____ stores a data item:s name& description& and other details
a!out each data item.
a. glossar
!. inde(
c. ta!le of contents
*d. dictionar
""+-. Chapter 1": Information .stem )evelopment Question MC #',
*!Aect ____ com!ines the data with the processes that act on that data
into a single unit& called an o!Aect.
*a. modeling
!. inde(ing
c. proposing
d. mapping
""+/. Chapter 1": Information .stem )evelopment Question MC #'-
1he purpose of the sstem ____ is to assess the feasi!ilit of each
alternative solution and then recommend the most feasi!le solution for
a proAect.
a. software
*!. proposal
c. sourcing
d. map
""+0. Chapter 1": Information .stem )evelopment Question MC #'/
#pplication software developed ! the user or at the user:s reIuest is
called ____ software.
a. outsourced
!. shareware
*c. custom
d. !oth 6 and C
""+2. Chapter 1": Information .stem )evelopment Question MC #'0
Companies can develop software inHhouse using their own I1 personnel or
____ it& which means having an outside source develop it for them.
a. fastHtrack
!. share the development of
c. e(ternali=e
*d. outsource
"",3. Chapter 1": Information .stem )evelopment Question MC #'2
#n Internet ____ provider is a compan that provides @e! hosting
services that include managing shopping carts& inventor& and credit
card processing.
*a. solutions
!. host
c. management
d. process
"",1. Chapter 1": Information .stem )evelopment Question MC #+3
1he ____ phase consists of two maAor activities: $1% if necessar&
acIuire hardware and software and $"% develop all of the details of the
new or modified information sstem.
a. analtical
!. planning
*c. design
d. operational
"",". Chapter 1": Information .stem )evelopment Question MC #+1
#$n% ____ is a compan that purchases products from manufacturers and
then resells these products to the pu!lic 9 offering additional
services with the product.
a. D54
!. ;MD
c. 5ME
*d. 8#D
"",'. Chapter 1": Information .stem )evelopment Question MC #+"
# ____ identifies the product$s% a sstems analst wants from a vendor.
*a. reIuest for Iuotation $DLQ%
!. reIuest for sstem services $DL..%
c. reIuest for information $DLI%
d. reIuest for proposal $DL4%
"",+. Chapter 1": Information .stem )evelopment Question MC #+'
@ith a ____& the vendor selects the product$s% that meets specified
reIuirements and then Iuotes the prices.
a. reIuest for Iuotation $DLQ%
c. reIuest for information $DLI%
*d. reIuest for proposal $DL4%
"",,. Chapter 1": Information .stem )evelopment Question MC #++
# ____ is a less formal method that uses a standard form to reIuest
information a!out a product or service.
a. reIuest for Iuotation $DLQ%
c. reIuest for proposal $DL4%
*d. reIuest for information $DLI%
"",-. Chapter 1": Information .stem )evelopment Question MC #+,
#$n% ____ is a pu!lication availa!le on the @e!.
a. we!pu!
*!. eH=ine
c. Internet maga=ine
d. Internet pu!
"",/. Chapter 1": Information .stem )evelopment Question MC #+-
.ome 8#Ds $valueHadded resellers% provide complete sstems& also known
as ____.
a. final solutions
*!. turnke solutions
c. solid solutions
d. ultimate solutions
"",0. Chapter 1": Information .stem )evelopment Question MC #+/
#$n% ____ test measures the performance of hardware or software.
*a. !enchmark
!. prototpe
c. mockup
d. implementation
"",2. Chapter 1": Information .stem )evelopment Question MC #+0
#n I1 ____ is a professional who is hired !ased on e(pertise in a
speciali=ed area of computers& including service and advice.
a. analst
!. logician
*c. consultant
d. outsourcer
""-3. Chapter 1": Information .stem )evelopment Question MC #+2
# detailed design sometimes is called a$n% ____ design !ecause it
specifies hardware and software for automated procedures.
a. logical
*!. phsical
c. inde(ed
d. implementation
""-1. Chapter 1": Information .stem )evelopment Question MC #,3
)uring ____& a sstems analst !uilds upon the data dictionar
developed during the analsis phase.
a. storage design
*!. data!ase design
c. program design
d. input and output design
""-". Chapter 1": Information .stem )evelopment Question MC #,1
Lor each input and output& a sstems analst tpicall develops a$n%
____& which is a sample of the input or output and contains actual
data.
a. adaptation
!. prototpe
*c. mockup
d. feasi!ilit scheme
""-'. Chapter 1": Information .stem )evelopment Question MC #,"
)uring ____& a sstems analst carefull designs ever menu& screen&
and report specified in the reIuirements.
a. storage design
!. data!ase design
c. program design
*d. input and output design
""-+. Chapter 1": Information .stem )evelopment Question MC #,'
Lor each input and output& a sstems analst tpicall develops a$n%
____ chart& which is more technical than a mockup and contains
programmingHlike notations.
a. C#.;
!. integrated
*c. laout
d. analsis
""-,. Chapter 1": Information .stem )evelopment Question MC #,+
#$n% ____ is a working model of a proposed sstem.
a. adaptation
!. feasi!ilit scheme
c. mockup
*d. prototpe
""--. Chapter 1": Information .stem )evelopment Question MC #,,
)uring ____& a sstems analst identifies the reIuired programs and the
relationship among each program& as well as input& output& and data!ase
specifications.
a. storage design
!. data!ase design
*c. program design
d. input and output design
""-/. Chapter 1": Information .stem )evelopment Question MC #,-
1he advantage of a prototpe is that ____.
a. users alwas view the prototpe as an initial sstem& which is
the result of an e(tensive analsis
*!. users can work with the sstem !efore it is completed 9 to
make sure it meets their needs
c. it alwas has adeIuate documentation
d. all of the a!ove
""-0. Chapter 1": Information .stem )evelopment Question MC #,/
____ products are software tools designed to support one or more
activities of the sstem development ccle.
a. Leasi!ilit
!. 4rototping
c. Mockup
*d. C#.;
""-2. Chapter 1": Information .stem )evelopment Question MC #,0
Integrated case products& sometimes called IHC#.; or a C#.; work!ench&
include these capa!ilities: ____.
a. proAect repositor and graphics
!. prototping and Iualit assurance
c. code generators and housekeeping
""/3. Chapter 1": Information .stem )evelopment Question MC #,2
#$n% ____ is a formal review of an sstem development ccle
delivera!le.
*a. inspection
!. prototpe
c. program development analsis
d. postHprogram review
""/1. Chapter 1": Information .stem )evelopment Question MC #-3
In the ____ phase& sstem developers perform four maAor activities: $1%
develop programs& $"% install and test the new sstem& $'% train users&
and $+% convert to the new sstem.
*a. implementation
!. planning
c. operational
d. analsis
""/". Chapter 1": Information .stem )evelopment Question MC #-1
1he purpose of the ____ is to construct& or !uild& a new or modified
sstem and then deliver it to the users.
a. planning phase
!. analsis phase
*c. implementation phase
d. support phase
""/'. Chapter 1": Information .stem )evelopment Question MC #-"
1he ____ follows these si( steps: $1% anal=e the reIuirements& $"%
design the solution& $'% validate the design& $+% implement the design&
$,% test the solution& and $-% document the solution.
*a. program development life ccle
!. postHimplementation sstem review
c. sstem development ccle
d. preliminar investigation
""/+. Chapter 1": Information .stem )evelopment Question MC #-'
1he organi=ed set of program development activities is known as the
program development life ____.
a. rotation
*!. ccle
c. scope
d. unit
""/,. Chapter 1": Information .stem )evelopment Question MC #-+
# unit test ____.
*a. verifies that each individual program works ! itself
!. verifies that all programs in an application work together
properl
c. verifies that an application works with other applications
d. is performed ! endHusers and verifies that the new sstem
works with actual data
""/-. Chapter 1": Information .stem )evelopment Question MC #-,
# sstems test ____.
a. verifies that each individual program works ! itself
*!. verifies that all programs in an application work together
properl
""//. Chapter 1": Information .stem )evelopment Question MC #--
#n integration test ____.
properl
*c. verifies that an application works with other applications
""/0. Chapter 1": Information .stem )evelopment Question MC #-/
#n acceptance test ____.
properl
*d. is performed ! endHusers and verifies that the new sstem
""/2. Chapter 1": Information .stem )evelopment Question MC #-0
____ involves showing users e(actl how the will use the new hardware
and software in a sstem.
a. .upervised usage
!. )irect conversion
c. 4hased conversion
*d. 1raining
""03. Chapter 1": Information .stem )evelopment Question MC #-2
@ith ____& a user stops using the old sstem and !egins using the new
sstem on a certain date.
a. phased conversion
*!. direct conversion
c. parallel conversion
d. pilot conversion
""01. Chapter 1": Information .stem )evelopment Question MC #/3
____ consists of running the old sstem alongside the new sstem for a
specified time.
a. 4hased conversion
!. )irect conversion
*c. 4arallel conversion
d. 4ilot conversion
""0". Chapter 1": Information .stem )evelopment Question MC #/1
@ith a ____& each location converts to a new sstem at a separate time.
*a. phased conversion
!. direct conversion
d. pilot conversion
""0'. Chapter 1": Information .stem )evelopment Question MC #/"
@ith a ____& onl one location in the compan uses a new sstem 9 so it
can !e tested.
a. phased conversion
!. direct conversion
*d. pilot conversion
""0+. Chapter 1": Information .stem )evelopment Question MC #/'
Converting e(isting manual and computer files so the new sstem can use
them is known as ____.
a. o!Aect conversion
*!. data conversion
c. process conversion
d. source conversion
""0,. Chapter 1": Information .stem )evelopment Question MC #/+
1he purpose of the ____ is to provide ongoing assistance for an
information sstem and its users after the sstem is implemented.
a. planning phase
!. analsis phase
*c. operation& support& and securit phase
d. support phase
""0-. Chapter 1": Information .stem )evelopment Question MC #/,
)uring the support phase& the purpose of a meeting called the ____ is
to find out if the information sstem is performing according to the
users: e(pectations.
a. performance monitoring
*!. postHimplementation sstem review
c. e(pectation review su!phase
d. securit phase
""0/. Chapter 1": Information .stem )evelopment Question MC #/-
1he purpose of ____ is to determine whether a sstem is inefficient at
an point.
*a. performance monitoring
!. postHimplementation sstem review
c. e(pectation review su!phase
d. securit phase
""00. Chapter 1": Information .stem )evelopment Question MC #//
____ maintenance is the process of including new features or
capa!ilities in an information sstem.
a. 4erformance
*!. #daptive
c. Corrective
d. 4reventive
#n important responsi!ilit of a ____ is to develop a computer securit
plan.
a. CI1
!. C1*
*c. C.*
d. CD*
Companies toda often have a ____ who is responsi!le for the phsical
securit of a compan:s propert and people and also is in charge of
securing computing resources.
a. CI1
*!. C.*
c. C1*
d. CD*
""21. Chapter 1": Information .stem )evelopment Question MC #03
# computer ____ plan summari=es in writing all the safeguards that are
in place to protect a compan:s information assets.
a. protection
!. lockdown
*c. securit
d. safeguard
""2". Chapter 1": Information .stem )evelopment Question M1L #1
1he reIuest for sstem services triggers the last phase in the .)EC:
planning.
a. 1rue
*!. Lalse
""2'. Chapter 1": Information .stem )evelopment Question M1L #"
@hen reviewing proAect reIuests& proAects that receive the lowest
priorit are those mandated ! management or some other governing !od.
a. 1rue
*!. Lalse
""2+. Chapter 1": Information .stem )evelopment Question M1L #'
In the preliminar investigation& the sstems analst defines the
pro!lem or improvement accuratel.
*a. 1rue
!. Lalse
""2,. Chapter 1": Information .stem )evelopment Question M1L #+
EowerHlevel )L)s add detail and definition to the higher levels&
similarl to =ooming out on a computer screen.
a. 1rue
*!. Lalse
""2-. Chapter 1": Information .stem )evelopment Question M1L #,
1he proAect dictionar helps everone keep track of the huge amount of
details in a sstem.
*a. 1rue
!. Lalse
""2/. Chapter 1": Information .stem )evelopment Question M1L #-
;ach data item has an entr in the data dictionar section of the
proAect dictionar.
*a. 1rue
!. Lalse
""20. Chapter 1": Information .stem )evelopment Question M1L #/
*!Aect modeling cannot use the same tools as those used in process
modeling.
a. 1rue
*!. Lalse
""22. Chapter 1": Information .stem )evelopment Question M1L #0
1wo of the more common tools in the 5ME are the use case diagrams and
data flow diagram.
a. 1rue
*!. Lalse
"'33. Chapter 1": Information .stem )evelopment Question M1L #2
nar003-1.jpg
6ecause the are eas to understand& analsts find that class diagrams
like the one in the accompaning figure are an ideal tool for
communicating sstem reIuirements with users.
a. 1rue
*!. Lalse
"'31. Chapter 1": Information .stem )evelopment Question M1L #13
*n a class diagram& each superclass inherits the methods and attri!utes
of the o!Aects in its higherHlevel class.
a. 1rue
*!. Lalse
"'3". Chapter 1": Information .stem )evelopment Question MD #1
1he proAect team consists of ____.
a. vendors
!. sstems analst$s%
c. users
d. I1 professionals
"'3'. Chapter 1": Information .stem )evelopment Question MD #"
1he ____ of a proAect collectivel are called the scope.
a. sponsors
!. o!Aectives
c. goal
d. e(pectations
"'3+. Chapter 1": Information .stem )evelopment Question MD #'
1he steering committee tpicall includes a mi( of ____.
a. vice presidents
!. nonmanagement users
c. managers
d. I1 personnel
"'3,. Chapter 1": Information .stem )evelopment Question MD #+
# feasi!ilit report contains these maAor sections: ____.
a. introduction
!. feasi!ilit of a new sstem
c. summar from the steering committee
d. recommendation
"'3-. Chapter 1": Information .stem )evelopment Question MD #,
;ach ____ on ever )L) has an entr in the proAect dictionar.
a. process
!. protocol
c. data store
d. source
"'3/. Chapter 1": Information .stem )evelopment Question MD #-
@hen a process consists of man ____& a sstems analst ma use a
decision ta!le or tree instead of structured ;nglish.
a. conditions
!. indices
c. rules
d. protocols
"'30. Chapter 1": Information .stem )evelopment Question MD #/
@hen a steering committee discusses the sstem proposal and decides
which alternative to pursue& which of the following might it !e
consideringJ
a. !u packaged software from an outside source
!. !uild its own custom software
c. hire an outside firm to handle its I1 needs
d. kepe an e(isting sstem as is
"'32. Chapter 1": Information .stem )evelopment Question MD #0
.ources for names of software vendors include ____.
a. commercial indices
!. trade shows
c. computer maga=ines
d. trade pu!lications
#cIuiring the necessar hardware and software for a sstem consists of
which of the followingJ
a. identif technical specification
!. solicit vendor proposals
c. test and evaluate vendor proposals
d. make a decision
Issues that must !e addressed during input and output design include
____.
a. tpes of media to use
!. data entr validation techniIues
c. formats
d. protocols
"'1". Chapter 1": Information .stem )evelopment Question 1L #1
6usinesses use man tpes of sstems.
*a. 1rue
!. Lalse
"'1'. Chapter 1": Information .stem )evelopment Question 1L #"
#ll activities in the sstem development life ccle must !e performed
at a different time.
a. 1rue
*!. Lalse
"'1+. Chapter 1": Information .stem )evelopment Question 1L #'
)epending on the tpe and comple(it of an information sstem& the
length of each activit in the sstem development life ccle varies
from one sstem to the ne(t.
*a. 1rue
!. Lalse
"'1,. Chapter 1": Information .stem )evelopment Question 1L #+
#lthough the sstem development life ccle contains a set of three
phases& several ongoing activities take place during the entire
process.
a. 1rue
*!. Lalse
"'1-. Chapter 1": Information .stem )evelopment Question 1L #,
1he sstem development ccle is a dnamic iterative process.
*a. 1rue
!. Lalse
"'1/. Chapter 1": Information .stem )evelopment Question 1L #-
1he sstem development life ccle often groups activities or tasks into
phases.
*a. 1rue
!. Lalse
"'10. Chapter 1": Information .stem )evelopment Question 1L #/
.tandards are often implemented using a data dictionar.
*a. 1rue
!. Lalse
"'12. Chapter 1": Information .stem )evelopment Question 1L #0
Earger companies often have one sstems analst or even one person that
assumes the roles of !oth sstems analst and programmer.
a. 1rue
*!. Lalse
"'"3. Chapter 1": Information .stem )evelopment Question 1L #2
6ecause the convert user reIuests into technical specifications&
sstems analsts must have superior technical skills.
*a. 1rue
!. Lalse
nar001-1.jpg
In a >antt chart like the one in the accompaning figure& the
hori=ontal a(is across the top or !ottom of the chart displas a list
of reIuired activities.
a. 1rue
*!. Lalse
"'"". Chapter 1": Information .stem )evelopment Question 1L #11
It is crucial that everone is aware of and agrees on an changes made
to the proAect plan.
*a. 1rue
!. Lalse
"'"'. Chapter 1": Information .stem )evelopment Question 1L #1"
# proAect that is feasi!le at one point of the sstem development ccle
might !ecome infeasi!le at a later point.
*a. 1rue
!. Lalse
"'"+. Chapter 1": Information .stem )evelopment Question 1L #1'
Maintaining upHtoHdate documentation should !e a oneHtime part of
sstem development.
a. 1rue
*!. Lalse
"'",. Chapter 1": Information .stem )evelopment Question 1L #1+
1echnical feasi!ilit addresses funding.
a. 1rue
*!. Lalse
"'"-. Chapter 1": Information .stem )evelopment Question 1L #1,
.stems analsts and other I1 professionals use several techniIues to
gather data and information.
*a. 1rue
!. Lalse
"'"/. Chapter 1": Information .stem )evelopment Question 1L #1-
1o o!tain information from a large num!er of people& sstem developers
use interviews.
a. 1rue
*!. Lalse
"'"0. Chapter 1": Information .stem )evelopment Question 1L #1/
# user ma reIuest a new or modified information sstem to correct a
pro!lem or to improve the information sstem.
*a. 1rue
!. Lalse
@hile studing the current sstem and identifing user reIuirements
during detailed analsis& the sstems analst collects little data or
information.
a. 1rue
*!. Lalse
"''3. Chapter 1": Information .stem )evelopment Question 1L #12
)etailed analsis sometimes is called technical design.
a. 1rue
*!. Lalse
"''1. Chapter 1": Information .stem )evelopment Question 1L #"3
Most sstems analsts use either a process modeling or o!Aect modeling
approach to analsis and design.
*a. 1rue
!. Lalse
"''". Chapter 1": Information .stem )evelopment Question 1L #"1
)uring phsical design& the sstems analsts make no attempt to
identif the procedures that should !e automated and those that should
!e manual.
a. 1rue
*!. Lalse
"'''. Chapter 1": Information .stem )evelopment Question 1L #""
4rocess modeling sometimes is called o!AectHoriented design.
a. 1rue
*!. Lalse
"''+. Chapter 1": Information .stem )evelopment Question 1L #"'
*n an ;D)& entit names usuall are ver!s.
a. 1rue
*!. Lalse
"'',. Chapter 1": Information .stem )evelopment Question 1L #"+
#fter users approve an ;D)& the sstems analst identifies data items
associated with an entit.
*a. 1rue
!. Lalse
"''-. Chapter 1": Information .stem )evelopment Question 1L #",
5nlike ;D)s& sstems analsts often use )L)s to review processes with
users.
a. 1rue
*!. Lalse
"''/. Chapter 1": Information .stem )evelopment Question 1L #"-
;ver entit on the ;D) has an entr in the proAect dictionar.
*a. 1rue
!. Lalse
"''0. Chapter 1": Information .stem )evelopment Question 1L #"/
*n a class diagram& ever o!Aect in a class shares methods and
attri!utes that are part of its higherHlevel class.
*a. 1rue
!. Lalse
"''2. Chapter 1": Information .stem )evelopment Question 1L #"0
Bori=ontal market software is designed for a particular !usiness or
industr.
a. 1rue
*!. Lalse
"'+3. Chapter 1": Information .stem )evelopment Question 1L #"2
Bori=ontal market software tpicall is more e(pensive than vertical
market software.
a. 1rue
*!. Lalse
"'+1. Chapter 1": Information .stem )evelopment Question 1L #'3
# sstems analst often performs the two activities in the design phase
at the same time instead of seIuentiall.
*a. 1rue
!. Lalse
"'+". Chapter 1": Information .stem )evelopment Question 1L #'1
1he last step in acIuiring the necessar hardware and software is to
identif all the hardware and software reIuirements of the new or
modified sstem.
a. 1rue
*!. Lalse
"'+'. Chapter 1": Information .stem )evelopment Question 1L #'"
@ith an DLI& the vendor Iuotes a price for the listed product$s%.
a. 1rue
*!. Lalse
"'++. Chapter 1": Information .stem )evelopment Question 1L #''
#fter the sstems analst defines the technical reIuirements& the ne(t
step is to summari=e these reIuirements for potential vendors.
*a. 1rue
!. Lalse
"'+,. Chapter 1": Information .stem )evelopment Question 1L #'+
1o !e an authori=ed 8#D& few manufacturers have an reIuirements that a
8#D must meet.
a. 1rue
*!. Lalse
"'+-. Chapter 1": Information .stem )evelopment Question 1L #',
;valuating vendor proposals and then selecting the !est one alwas is
an eas task.
a. 1rue
*!. Lalse
"'+/. Chapter 1": Information .stem )evelopment Question 1L #'-
.ome vendors will give a demonstration of the product$s% specified in a
vendor proposal.
*a. 1rue
!. Lalse
"'+0. Chapter 1": Information .stem )evelopment Question 1L #'/
)emonstration copies of a product specified in a vendor proposal
usuall are e(pensive and have unlimited functionalit.
a. 1rue
*!. Lalse
"'+2. Chapter 1": Information .stem )evelopment Question 1L #'0
@hen the sstems analst identifies the data and process reIuirements&
the ne(t step is to develop detailed design specifications for the
components in the proposed sstem.
*a. 1rue
!. Lalse
"',3. Chapter 1": Information .stem )evelopment Question 1L #'2
1he sstems analst ma skip man of the activities in a detailed
design when developing custom software.
a. 1rue
*!. Lalse
"',1. Chapter 1": Information .stem )evelopment Question 1L #+3
@ith relational data!ase sstems& during data!ase design the sstems
analst defines the structure of each ta!le in the sstem& as well as
relationships among the ta!les.
*a. 1rue
!. Lalse
"',". Chapter 1": Information .stem )evelopment Question 1L #+1
)uring input and output design& the inputs alwas are designed first
!ecause the help define the reIuirements for the outputs.
a. 1rue
*!. Lalse
"','. Chapter 1": Information .stem )evelopment Question 1L #+"
#fter users approve a laout chart& the sstems analst develops a
mockup for programmers.
a. 1rue
*!. Lalse
"',+. Chapter 1": Information .stem )evelopment Question 1L #+'
C#.; tools support onl one specific activit in sstem development.
a. 1rue
*!. Lalse
"',,. Chapter 1": Information .stem )evelopment Question 1L #++
Man people should review the detailed design specifications !efore
the are given to the programming team.
*a. 1rue
!. Lalse
"',-. Chapter 1": Information .stem )evelopment Question 1L #+,
Gust as sstem development follows an organi=ed set of activities& so
does program development.
*a. 1rue
!. Lalse
"',/. Chapter 1": Information .stem )evelopment Question 1L #+-
1he program development life ccle is part of the implementation phase&
which is part of the sstem development life ccle.
*a. 1rue
!. Lalse
"',0. Chapter 1": Information .stem )evelopment Question 1L #+/
It is the users: responsi!ilit to create user manuals& !oth printed
and electronic.
a. 1rue
*!. Lalse
"',2. Chapter 1": Information .stem )evelopment Question 1L #+0
1he advantage of the direct conversion strateg is that it is e(tremel
safe and will not disrupt operations seriousl if the new sstem does
not work correctl the first time.
a. 1rue
*!. Lalse
"'-3. Chapter 1": Information .stem )evelopment Question 1L #+2
#n important responsi!ilit of a C.* is to develop a computer securit
plan.
*a. 1rue
!. Lalse
"'-1. Chapter 1": Information .stem )evelopment Question 1L #,3
In developing a computer securit plan& the C.* should recogni=e that
some degree of risk is unavoida!le.
*a. 1rue
!. Lalse
"'-". Chapter 1": Information .stem )evelopment Question C* #1
____________________ feasi!ilit measures whether the esta!lished
deadlines for a proAect are reasona!le.
Correct #nswer$s%:
a. .chedule
"'-'. Chapter 1": Information .stem )evelopment Question C* #"
____________________ feasi!ilit measures whether a compan has or can
o!tain the hardware& software& and people needed to deliver and then
support a proposed information sstem.
Correct #nswer$s%:
a. 1echnical
"'-+. Chapter 1": Information .stem )evelopment Question C* #'
____________________ feasi!ilit measures whether the lifetime !enefits
of a proposed sstem will !e greater than its lifetime costs.
Correct #nswer$s%:
a. ;conomic
"'-,. Chapter 1": Information .stem )evelopment Question C* #+
6 reviewing ____________________& sstems analsts learn a!out the
histor of a proAect.
Correct #nswer$s%:
a. documentation
"'--. Chapter 1": Information .stem )evelopment Question C* #,
nar00!-1.jpg
#s shown in the accompaning figure& a$n% ____________________ session
is a length& structured& group meeting in which users and I1
professionals work together to design or develop an application.
Correct #nswer$s%:
a. G#)
!. Aoint application development
c. G#) $Aoint application development%
d. Aoint application development $G#)%
"'-/. Chapter 1": Information .stem )evelopment Question C* #-
____________________ helps sstems analsts to understand e(actl how a
task is performed.
Correct #nswer$s%:
a. *!serving
"'-0. Chapter 1": Information .stem )evelopment Question C* #/
1he ____________________ is the most important data and information
gathering techniIue for the sstems analst.
Correct #nswer$s%:
a. interview
"'-2. Chapter 1": Information .stem )evelopment Question C* #0
1he ____________________ !ecomes the first item in the proAect
note!ook.
Correct #nswer$s%:
a. proAect reIuest
!. reIuest for sstem services
"'/3. Chapter 1": Information .stem )evelopment Question C* #2
)uring the ____________________ phase& four maAor activities are
performed: $1% review and approve the proAect reIuests& $"% prioriti=e
proAect reIuests& $'% allocate resources to approved proAects& and $+%
form a proAect development team for each approved proAect.
Correct #nswer$s%:
a. planning
1he ____________________ phase for a proAect !egins when the steering
committee receives a proAect reIuest.
Correct #nswer$s%:
a. planning
"'/". Chapter 1": Information .stem )evelopment Question C* #11
1he ____________________ phase consists of two maAor activities: $1%
conduct a preliminar investigation and $"% perform detailed analsis.
Correct #nswer$s%:
a. analsis
"'/'. Chapter 1": Information .stem )evelopment Question C* #1"
1he purpose of the ____________________ stud is to determine the e(act
nature of a pro!lem or improvement and decide whether it is worth
pursuing.
Correct #nswer$s%:
a. feasi!ilit
"'/+. Chapter 1": Information .stem )evelopment Question C* #1'
____________________ analsis involves three maAor activities: $1%
stud how the current sstem worksK $"% determine the users: wants&
needs& and reIuirementsK and $'% recommend a solution.
Correct #nswer$s%:
a. )etailed
"'/,. Chapter 1": Information .stem )evelopment Question C* #1+
)etailed analsis sometimes is called ____________________ design
!ecause the sstems analsts develop the proposed solution without
regard to an specific hardware or software.
Correct #nswer$s%:
a. logical
"'/-. Chapter 1": Information .stem )evelopment Question C* #1,
____________________ modeling is an analsis and design techniIue that
descri!es processes that transform inputs into outputs.
Correct #nswer$s%:
a. 4rocess
"'//. Chapter 1": Information .stem )evelopment Question C* #1-
#$n% ____________________ is a tool that graphicall shows the
connections among entities in a sstem.
Correct #nswer$s%:
a. entit relationship diagram
!. ;D)
c. entit relationship diagram $;D)%
d. ;D) $entit relationship diagram%
"'/0. Chapter 1": Information .stem )evelopment Question C* #1/
In an entitHrelationship diagram& a$n% ____________________ is an
o!Aect in the sstem that has data.
Correct #nswer$s%:
a. entit
nar002-1.jpg
In a diagram such as the one pictured in the accompaning figure& a$n%
____________________ shows the input or output of information into or
out from a process.
Correct #nswer$s%:
a. data flow
"'03. Chapter 1": Information .stem )evelopment Question C* #12
nar002-1.jpg
____________________ transforms an input data flow into an output data
flow.
Correct #nswer$s%:
a. process
"'01. Chapter 1": Information .stem )evelopment Question C* #"3
nar002-1.jpg
____________________ is a holding place for data and information.
Correct #nswer$s%:
a. data store
"'0". Chapter 1": Information .stem )evelopment Question C* #"1
nar002-1.jpg
____________________ identifies an entit outside the scope of the
sstem.
Correct #nswer$s%:
a. source
"'0'. Chapter 1": Information .stem )evelopment Question C* #""
1ools that a sstems analst uses for ____________________ include
entitHrelationship diagrams& data flow diagrams& and the proAect
dictionar.
Correct #nswer$s%:
a. process modeling
"'0+. Chapter 1": Information .stem )evelopment Question C* #"'
*n a data flow diagram& an arrow indicates a$n% ____________________.
Correct #nswer$s%:
a. data flow
"'0,. Chapter 1": Information .stem )evelopment Question C* #"+
*n a data flow diagram& a$n% ____________________ is drawn as a circle.
Correct #nswer$s%:
a. process
"'0-. Chapter 1": Information .stem )evelopment Question C* #",
*n a data flow diagram& a rectangle with no sides is a$n%
____________________.
Correct #nswer$s%:
a. data store
"'0/. Chapter 1": Information .stem )evelopment Question C* #"-
1he sIuares on a data flow diagram are ____________________.
Correct #nswer$s%:
a. sources
"'00. Chapter 1": Information .stem )evelopment Question C* #"/
# top level )L) $data flow diagram% identifies onl the
____________________ process.
Correct #nswer$s%:
a. maAor
#$n% ____________________ is an item that can contain !oth data and the
procedures that read or manipulate that data.
Correct #nswer$s%:
a. o!Aect
In an o!Aect& each data element is called a$n% ____________________.
Correct #nswer$s%:
a. propert
!. attri!ute
"'21. Chapter 1": Information .stem )evelopment Question C* #'3
1he procedure in an o!Aect& called a$n% ____________________& contains
activities that read or manipulate the data.
Correct #nswer$s%:
a. operation
!. method
"'2". Chapter 1": Information .stem )evelopment Question C* #'1
#lthough used in all tpes of !usiness modeling& the
____________________ has !een adopted as a standard notation for o!Aect
modeling.
Correct #nswer$s%:
a. 5nified Modeling Eanguage
!. 5ME
c. 5nified Modeling Eanguage $5ME%
d. 5ME $5nified Modeling Eanguage%
"'2'. Chapter 1": Information .stem )evelopment Question C* #'"
# popular methodolog on the market toda that uses 5ME is the
____________________ ! >rad 6ooch& Ivar Gaco!sen& and Games Dum!augh.
Correct #nswer$s%:
a. Dational 5nified 4rocess
!. D54
c. Dational 5nified 4rocess $D54%
d. D54 $Dational 5nified 4rocess%
"'2+. Chapter 1": Information .stem )evelopment Question C* #''
nar003-1.jpg
In the accompaning figure& a$n% ____________________ is drawn as a
stick figure that connects to each function with an arrow.
Correct #nswer$s%:
a. actor
"'2,. Chapter 1": Information .stem )evelopment Question C* #'+
nar003-1.jpg
#s shown in the accompaning figure& a$n% ____________________ diagram
graphicall shows how actors interact with an information sstem.
Correct #nswer$s%:
a. use case
"'2-. Chapter 1": Information .stem )evelopment Question C* #',
nar003-1.jpg
In a diagram like the one in the accompaning figure& a$n%
____________________ is a user or other entit such as application
software.
Correct #nswer$s%:
a. actor
"'2/. Chapter 1": Information .stem )evelopment Question C* #'-
nar006-1.jpg
#$n% ____________________& such as that shown in the accompaning
figure& graphicall shows classes and su!classes in a sstem.
Correct #nswer$s%:
a. class diagram
"'20. Chapter 1": Information .stem )evelopment Question C* #'/
nar006-1.jpg
In a diagram such as the one shown in the accompaning figure& each
class can have one or more lower levels called ____________________.
Correct #nswer$s%:
a. su!classes
"'22. Chapter 1": Information .stem )evelopment Question C* #'0
nar006-1.jpg
In a diagram such as the one shown in the accompaning figure& the
concept of lower levels taking over methods and attri!utes of higher
levels is called ____________________.
Correct #nswer$s%:
a. inheritance
"+33. Chapter 1": Information .stem )evelopment Question C* #'2
____________________ software is massHproduced& coprighted& prewritten
software availa!le for purchase.
Correct #nswer$s%:
a. 4ackaged
"+31. Chapter 1": Information .stem )evelopment Question C* #+3
#$n% ____________________ pu!lication is a maga=ine written for a
specific !usiness or industr.
Correct #nswer$s%:
a. trade
"+3". Chapter 1": Information .stem )evelopment Question M# #1H"3
definition.Mind of teamHdriven proAect management in which a proAect
leader is more of a participant and facilitator than manager during the
proAect.Involves three maAor activities& including a stud of how the
current sstem works.Contains an entr for each data item associated
with the entities.Can use the same tools as those used in process
modeling.Mind of software that is massHproduced& coprighted& and
prewritten.1pe of market software that meets the needs of man
different tpes of companies.*n a class diagram& what o!Aects are
grouped into.Mind of software that is developed ! the user or at the
userQs reIuest.1pe of market software that tends to !e rarel
availa!le !ecause onl a small num!er of companies use them.Categor of
pu!lication that includes maga=ines written for a specific !usiness or
industr.Ma skip acIuiring hardware and software if the approved
solution does not reIuire new hardware or software.Instead of using
vendors& some companies hire this.# draw!ack is that it has inadeIuate&
or no& documentation.#nother term for a prototpe.Its purpose is to
identif errors in the item under scrutin.1he most effective of these
are integrated.1he purpose of this phase is to construct the new or
modified sstem.1pe of conversion that is sometimes is called a!rupt
cutover.*ne of the first activities a sstems analst performs in this
phase is to meet with users.Mind of maintenance that is the process of
diagnosing and correcting errors in an information sstem.e(treme
detailed analsis proAect dictionar o!Aect modeling packaged
hori=ontal classes custom vertical trade sstems analst I1 consultant
prototpe proof of concept inspection C#.; tools implementation direct
conversion operation& support& and securit corrective
NaO 1. Mind of teamHdriven proAect management in which a
proAect leader is more of a participant and facilitator than manager
during the proAect.
N!O ". Involves three maAor activities& including a stud of
how the current sstem works.
NcO '. Contains an entr for each data item associated with
the entities.
NdO +. Can use the same tools as those used in process
modeling.
NeO ,. Mind of software that is massHproduced& coprighted&
and prewritten.
NfO -. 1pe of market software that meets the needs of man
different tpes of companies.
NgO /. *n a class diagram& what o!Aects are grouped into.
NhO 0. Mind of software that is developed ! the user or at
the userQs reIuest.
NiO 2. 1pe of market software that tends to !e rarel
availa!le !ecause onl a small num!er of companies use them.
NAO 13. Categor of pu!lication that includes maga=ines
written for a specific !usiness or industr.
NkO 11. Ma skip acIuiring hardware and software if the
approved solution does not reIuire new hardware or software.
NlO 1". Instead of using vendors& some companies hire this.
NmO 1'. # draw!ack is that it has inadeIuate& or no&
documentation.
NnO 1+. #nother term for a prototpe.
NoO 1,. Its purpose is to identif errors in the item under
scrutin.
NpO 1-. 1he most effective of these are integrated.
NIO 1/. 1he purpose of this phase is to construct the new or
modified sstem.
NrO 10. 1pe of conversion that is sometimes is called a!rupt
cutover.
NsO 12. *ne of the first activities a sstems analst performs
in this phase is to meet with users.
NtO "3. Mind of maintenance that is the process of diagnosing
and correcting errors in an information sstem.
a. e(treme
!. detailed analsis
c. proAect dictionar
d. o!Aect modeling
e. packaged
f. hori=ontal
g. classes
h. custom
i. vertical
A. trade
k. sstems analst
l. I1 consultant
m. prototpe
n. proof of concept
o. inspection
p. C#.; tools
I. implementation
r. direct conversion
s. operation& support& and securit
t. corrective
"+3'. Chapter 1": Information .stem )evelopment Question ;. #1
)efine feasi!ilit and e(plain the four tests to evaluate the
feasi!ilit of a proAect.
Correct #nswer:
Leasi!ilit is a measure of how suita!le the development of a sstem
will !e to the organi=ation. # proAect that is feasi!le at one point of
the sstem development ccle might !ecome infeasi!le at a later point.
1hus& sstems analsts freIuentl reevaluate feasi!ilit during the
sstem development proAect. # sstems analst tpicall uses four tests
to evaluate feasi!ilit of a proAect: operational feasi!ilit& schedule
feasi!ilit& technical feasi!ilit& and economic feasi!ilit.
T *perational feasi!ilit measures how well the proposed information
sstem will work. @ill the users like the new sstemJ @ill the use itJ
@ill it meet their reIuirementsJ @ill it cause an changes in their
work environmentJ Is it secureJ
T .chedule feasi!ilit measures whether the esta!lished deadlines for
the proAect are reasona!le. If a deadline is not reasona!le& the
proAect leader might make a new schedule. If a deadline cannot !e
e(tended& then the scope of the proAect might !e reduced to meet the
mandator deadline.
T 1echnical feasi!ilit measures whether the compan has or can o!tain
the hardware& software& and people needed to deliver and then support
the proposed information sstem. Lor most sstem proAects& hardware&
software& and people tpicall are availa!le to support an information
sstem. 1he challenge is o!taining funds to pa for these resources.
;conomic feasi!ilit addresses funding.
T ;conomic feasi!ilit& also called cost7!enefit feasi!ilit& measures
whether the lifetime !enefits of the proposed information sstem will
!e greater than its lifetime costs. # sstems analst uses man
financial techniIues& such as return on investment $D*I% and pa!ack
analsis& to perform the cost7!enefit analsis.
"+3+. Chapter 1": Information .stem )evelopment Question ;. #"
Eist and e(plain the techniIues used to gather data and information.
Correct #nswer:
)uring sstem development& mem!ers of the proAect team gather data and
information. 1he need accurate and timel data and information for
man reasons. 1he must keep a proAect on schedule& evaluate
feasi!ilit& and !e sure the sstem meets reIuirements. .stems
analsts and other I1 professionals use several techniIues to gather
data and information. 1he review documentation& o!serve& send
Iuestionnaires& interview& conduct AointHapplication design sessions&
and do research.
T Deview )ocumentation 9 6 reviewing documentation such as a compan:s
organi=ation chart& memos& and meeting minutes& sstems analsts learn
a!out the histor of a proAect. )ocumentation also provides information
a!out the compan such as its operations& weaknesses& and strengths.
T *!serve 9 *!serving people helps sstems analsts understand e(actl
how the perform a task. Eikewise& o!serving a machine allows ou to
see how it works.
T .urve 9 1o o!tain data and information from a large num!er of
people& sstems analsts distri!ute surves.
T Interview 9 1he interview is the most important data and information
gathering techniIue for the sstems analst. It allows the sstems
analst to clarif responses and pro!e for faceHtoHface feed!ack.
T G#) .essions 9 Instead of a single oneHonHone interview& analsts
often use AointHapplication design sessions to gather data and
information. GointHapplication design $G#)% sessions are a series of
length& structured& group meetings in which users and I1 professionals
work together to design or develop an application.
T Desearch 9 ?ewspapers& computer maga=ines& reference !ooks& trade
shows& the @e!& vendors& and consultants are e(cellent sources of
information. 1hese sources can provide the sstems analst with
information such as the latest hardware and software products and
e(planations of new processes and procedures. In addition& sstems
analsts often collect @e! site statistics such as the num!er of
visitors& most visited @e! pages& etc.& and evaluate these statistics
as part of their research.
"+3,. Chapter 1": Information .stem )evelopment Question ;. #'
)ifferentiate !etween custom and packaged software.
Correct #nswer:
4ackaged software is massHproduced& coprighted& prewritten software
availa!le for purchase. 4ackaged software is availa!le for different
tpes of computers. 1hese applications include word processing&
spreadsheet& note taking& data!ase& document management& desktop
pu!lishing& paint7image editing& @e! page authoring& personal finance&
legal& ta( preparation& educational7reference& eHmail& and @e! !rowser
software.
8endors offer two tpes of packaged software: hori=ontal and vertical.
Bori=ontal market software meets the needs of man different tpes of
companies. If a compan has a uniIue wa of accomplishing activities&
then it also ma reIuire vertical market software. 8ertical market
software specificall is designed for a particular !usiness or
industr. ;(amples of companies that use vertical market software
include !anks& schools& hospitals& real estate offices& li!raries& and
insurance companies. ;ach of these industries has uniIue information
processing reIuirements.
Bori=ontal market software tends to !e more widel availa!le and less
e(pensive than vertical market software. Cou can search for vertical
and hori=ontal market software on the @e!. *ther sources include
computer maga=ines& trade shows& and trade pu!lications. # trade
pu!lication is a maga=ine written for a specific !usiness or industr.
.oftware for these industries often is advertised in trade
pu!lications.
Instead of !uing packaged software& some companies write their own
applications using programming languages such as CFF& C#& L#& Gava&
Gava.cript& and 8isual 6asic. #pplication software developed ! the
user or at the user:s reIuest is called custom software.
1he main advantage of custom software is that it matches the compan:s
reIuirements e(actl. 1he disadvantages usuall are that it is more
e(pensive and takes longer to design and implement than packaged
software.
"+3-. Chapter 1": Information .stem )evelopment Question ;. #+
)iscuss the steps involved in acIuiring hardware and software&
including definitions of DLQ& DL4& and DLI.
Correct #nswer:
1he first step in acIuiring the necessar hardware and software is to
identif all the hardware and software reIuirements of the new or
modified sstem. 1o do this& the sstems analsts use a variet of
research techniIues. 1he talk with other sstems analsts& visit
vendors: stores& and search the @e!. Man trade Aournals& newspapers&
and maga=ines provide some or all of their printed content as eH=ines.
#n eH=ine& or electronic maga=ine& is a pu!lication availa!le on the
@e!. #fter the sstems analst defines the technical reIuirements& the
ne(t step is to summari=e these reIuirements for potential vendors. 1he
sstems analst can use three !asic tpes of documents for this
purpose: an DLQ& an DL4& or an DLI. # reIuest for Iuotation $DLQ%
identifies the reIuired product$s%. @ith an DLQ& the vendor Iuotes a
price for the listed product$s%. @ith a reIuest for proposal $DL4%& the
vendor selects the product$s% that meets specified reIuirements and
then Iuotes the price$s%. .oftware is availa!le that assists with the
creation of a professional DL4. Gust as the depth of an information
sstem varies& so does the length of an DLQ or DL4. .ome can !e as
short as a couple of pages. *thers consist of more than one hundred
pages. Instead of an DLQ or DL4& some companies prefer to use a reIuest
for information. # reIuest for information $DLI% is a less formal
method that uses a standard form to reIuest information a!out a product
or service.
"+3/. Chapter 1": Information .stem )evelopment Question ;. #,
@hat is a prototpeJ Bow is one usedJ
Correct #nswer:
Man sstems analsts toda use prototpes during detailed design. #
prototpe is a working model of the proposed sstem. 1he sstems
analst actuall !uilds a functional form of the solution during
design. 1he main advantage of a prototpe is users can work with the
sstem !efore it is completed 9 to make sure it meets their needs. #s
soon as users approve a prototpe& sstems analsts can have a solution
implemented more Iuickl than without a prototpe. .ome sstems
analsts use prototping during the design phase. *thers !egin earlier
in the sstem development life ccle 9 during analsis or even
planning. # common pro!lem with prototpes is the have inadeIuate
documentation& or worse& none at all. #nother draw!ack is that users
tend to em!race the prototpe as a final sstem& which ma not !e the
result of an e(tensive analsis. 4rototping can !e an effective tool
if the development team and the users discipline themselves to follow
all sstem development activities. 4rototping should not eliminate or
replace activitiesK rather& it should improve the Iualit of these
activities.
"+30. Chapter 1": Information .stem )evelopment Question ;. #-
Eist the capa!ilities included in an integrated case product.
Correct #nswer:
Integrated case products& sometimes called IHC#.; or a C#.; work!ench&
include the following capa!ilities:
T 4roAect Depositor 9 .tores diagrams& specifications& descriptions&
programs& and an other delivera!le generated during the sstem
development ccle.
T >raphics 9 ;na!les the drawing of diagrams& such as )L)s and ;D)s.
T 4rototping 9 Creates models of the proposed sstem.
T Qualit #ssurance 9 #nal=es delivera!les& such as graphs and the
data dictionar& for accurac.
T Code >enerator 9 Creates actual computer programs from design
specifications.
T Bousekeeping 9 ;sta!lishes user accounts and provides !ackup and
recover functions.
"+32. Chapter 1": Information .stem )evelopment Question C# #1
Case 12-1
Cou have taken a temporar position as an I1 consultant for a large
firm with a variet of data!ase solutions that ou and our team are
working to consolidate into one enterpriseHwide solution. Cou are
currentl in the process of gathering information a!out where things
stand with each of the individual data!ase solutions.
*ne of the functions of the data!ase solutions is to register users for
a maAor conference sponsored ! the firm. 1he managers are looking to
minimi=e transition costs and implement a new single solution ver
Iuickl& and the are willing to take the risk of the registration
sstem possi!l not working when the conference registrations !egin.
@hat conversion tpe is a good match for this set of circumstances and
attitudesJ
a. parallel !. direct
c. phased d. pilot
Correct #nswer:
!.
"+13. Chapter 1": Information .stem )evelopment Question C# #"
Case 12-1
Cou have taken a temporar position as an I1 consultant for a large
firm with a variet of data!ase solutions that ou and our team are
working to consolidate into one enterpriseHwide solution. Cou are
currentl in the process of gathering information a!out where things
stand with each of the individual data!ase solutions.
1he CI* has weighed in on the situation and has decided that the risks
associated with conversion are too great if there is a chance that the
registration sstem will not work for registering users for the
conference. Instead& she is willing to a!sor! the cost of running the
new sstem in tandem with the old one. @hat conversion tpe is a good
match for this approachJ
a. parallel !. direct
c. phased d. pilot
Correct #nswer:
a.
"+11. Chapter 1": Information .stem )evelopment Question C# #'
Case 12-2
In our work in the I1 department& ou are charged with asking the
difficult Iuestions a!out the feasi!ilit of new sstems as the are
!eing developed.
@hich of the following is not a Iuestion of operational feasi!ilitJ
a. @ill the users like the new sstemJ
!. @ill the new sstem cause an changes in the work environmentJ
c. @ill the new sstem meet the reIuirements of usersJ
d. @hat is the return on investment of the new sstemJ
Correct #nswer:
d.
"+1". Chapter 1": Information .stem )evelopment Question C# #+
Case 12-2
In our work in the I1 department& ou are charged with asking the
difficult Iuestions a!out the feasi!ilit of new sstems as the are
!eing developed.
Mnowing that ou are an e(pert on feasi!ilit assessment& a colleague
has come to ou for advice on an issue of schedule feasi!ilit. Bis
proAect deadline has !een adAusted twice !efore and cannot !e e(tended
again. @hat is an option for himJ
a. Creating a new schedule
!. Deducing the proAect scope
c. Increasing the proAect creep
d. 4erforming a pa!ack analsis
Correct #nswer:
!.
"+1'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Questi
# computer ____ is a series of instructions that directs a computer to
perform tasks.
*a. program
!. development
c. instructional set
d. e(ecution
"+1+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques "
# computer ____ writes and modifies computer programs.
a. assem!ler
*!. developer
c. analst
d. manager
"+1,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques '
1o convert an assem!l language source program into machine language&
programmers use a program called a$n% ____.
a. manager
!. converter
*c. assem!ler
d. compiler
"+1-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques +
In a$n% ____& the programmer writes instructions that tell the computer
what to accomplish and how to do it.
a. 1>E
!. ">E
*c. '>E
d. +>E
"+1/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques ,
1he machine language version that results from compiling a '>E is
called the ____.
a. dead code or dead program
!. source code or source program
c. live code or live program
*d. o!Aect code or o!Aect program
"+10. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques -
#n advantage of an interpreter is that ____.
*a. when it finds errors& it displas feed!ack immediatel
!. interpreted programs run faster than compiled programs
c. an interpreter produces an o!Aect program
d. all of the a!ove
"+12. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques /
?aval officer ____& a pioneer in computer programming& was a prime
developer of C*6*E.
*a. >race Bopper
!. Gohn Memen
c. )ennis Ditchie
d. 6Aarne .roustrup
"+"3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques 0
____& which is a programming language designed for !usiness
applications& evolved out of a Aoint effort !etween the 5nited .tates
government& !usinesses& and maAor universities.
a. 5ni(
*!. C*6*E
c. 4erl
d. 1cl
"+"1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques 2
4rogrammers use a$n% ____ language to implement o!AectHoriented design.
a. M)4
!. #.4
c. E)4
*d. **4
"+"". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques13
____ is a set of technologies ! .un Microsstems that allows
programmers to develop and deplo @e! applications for a compan.
a. GI1
!. Gava.cript
*c. Gava ;;
d. Gava6uilder
"+"'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques11
Gava uses a$n% ____ compiler to convert its !tecode into machineH
dependent code.
*a. GI1
!. D4>
c. 84;
d. ?;1
"+"+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1"
____ is a set of technologies from Microsoft that allows almost an
tpe of program to run on the Internet or an internal !usiness network.
a. .GI1
!. .D4>
*c. .?;1
d. .84;
"+",. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1'
# .?;1Hcompati!le language compiles the program source code into ____.
a. Gava
!. Gava.cript
c. 4erl
*d. M.IE
"+"-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1+
____ is an o!AectHoriented programming language that is an e(tension of
the C programming language.
a. CF
!. CH
*c. CFF
d. CV
"+"/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1,
____ is an o!AectHoriented language !ased on CFF and has !een accepted
as a standard for @e! applications and <MEH!ased @e! services.
a. CF
!. CH
c. CV
*d. C#
"+"0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1-
____ is a programming language introduced with 8isual .tudio "313.
a. Gava
*!. L#
c. CFF
d. LFF
"+"2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1/
____ is a special formatting language that programmers use to format
documents for displa on the @e!.
a. Gava
!. Gava.cript
*c. B1ME
d. #ll of the a!ove
"+'3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques10
B1ME uses ____& which are codes that specif links to other documents
and indicate how a @e! page is displaed when viewed on the @e!.
a. links
!. icons
c. kes
*d. tags
"+'1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques12
____ is a markup language that ena!les @e! sites to !e displaed more
easil on micro!rowsers in smart phones and other mo!ile devices.
*a. <B1ME
!. C..
c. D..
d. )M<
"+'". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"3
*ne application of <ME is the ____ specification& often used ! news
@e! sites to pu!lish headlines and stories.
*a. D.. ".3
!. )B1ME 1.3
c. )M< 1."
d. C.. '.3
"+''. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"1
@ireless devices use a su!set of <ME& called ____& which allows @e!
page developers to design pages specificall for micro!rowsers.
a. @<E
*!. @ME
c. M<E
d. MME
"+'+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques""
____ is an increasingl popular format for sharing data that allows @e!
page developers to create customi=ed tags& as well as use predefined
tags.
*a. <ME
!. De((
c. )B1ME
d. 1cl
"+',. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"'
#n image ____ is a graphical image that points to one or more @e!
addresses.
*a. map
!. pointer
c. glossar
d. inde(
"+'-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"+
# ____ form collects data from visitors to a @e! site& who fill in
!lank fields and then click a !utton that sends the information.
a. scripting
*!. processing
c. directing
d. mapping
"+'/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques",
#$n% ____ language is an interpreted language that tpicall is eas to
learn and use.
a. formatting
!. inde(ing
*c. scripting
d. mapping
"+'0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"-
____ is an interpreted scripting language that allows a programmer to
add dnamic content and interactive elements to a @e! page.
a. 5ni(
!. B1ME
c. C*6*E
*d. Gava.cript
"+'2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"/
____ is an interpreted scripting language that has a companion program
called 1ool Mit.
a. De((
!. #ctive<
*c. 1cl
d. 4erl
"++3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"0
____ originall was developed at ?#.#:s Get 4ropulsion Ea!orator as a
procedural scripting language similar to C and CFF.
a. <ME
!. De((
c. 1cl
*d. 4erl
"++1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"2
Gava.cript is a$n% ____& which means anone can use it without
purchasing a license.
*a. open language
!. machineHdependent language
c. closed language
d. machineHindependent language
"++". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'3
1picall& @e! pages created with )B1ME are ____ to user interaction.
a. less animated and responsive
!. less animated !ut more responsive
c. more animated !ut less responsive
*d. more animated and responsive
"++'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'1
____ is a su!set of the 8isual 6asic language that allows programmers
to add intelligence and interactivit to @e! pages.
*a. 86.cript
!. #ctive<
c. De((
d. 4erl
"+++. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'"
____ contain the formats for how a particular o!Aect should displa in
a @e! !rowser.
*a. Cascading stle sheets $C..%
!. Deport program generators $D4>%
c. )ocument o!Aect models $)*M%
d. Common gatewa interfaces $C>I%
"++,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques''
____ is a tpe of B1ME that allows developers to include more graphical
interest and interactivit in a @e! page& without the @e! page
accessing the @e! server.
a. Gava.cript
*!. )B1ME
c. 1cl
d. De((
"++-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'+
)namic B1ME uses the ____& which defines ever item on a @e! page as
an o!Aect.
a. De((
!. <ME stle set
*c. )*M
d. )B1ME stle set
"++/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques',
)namic B1ME uses a$n% ____& which contains descriptions of a
document:s characteristics.
a. e(tensi!le set
!. )M<
c. D..
*d. stle sheet
"++0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'-
Man developers use @e! page ____ software to create sophisticated @e!
pages that include graphical images& video& audio& animation& and other
special effects.
a. tool
!. e(ecution
*c. authoring
d. interactive
"++2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'/
____& from #do!e .stems& is a multimedia authoring program with
features that make it well suited for developing electronic
presentations& optical discs for education and entertainment&
simulations& programs for kiosks& and @e! applications.
a. 4roducer
!. 1ool6ook
*c. )irector
d. #uthorware
"+,3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'0
____& from #do!e .stems& is a popular multimedia authoring program
with powerful features that allow developers to create highl
interactive multimedia applications.
a. 4roducer
!. 1ool6ook
*c. )irector
d. #uthorware
"+,1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'2
____ authoring software allows developers to com!ine te(t& graphics&
animation& audio& and video into an interactive presentation.
*a. Multimedia
!. >raphical
c. 8ideo
d. #nimation
"+,". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+3
4rogram ____ consists of a series of steps programmers use to !uild
computer programs.
a. management
*!. development
c. application
d. e(ecution
"+,'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+1
In seIuence& the program development life ccle consists of si( steps:
____.
a. validate design& test solution& design solution& implement
design& anal=e reIuirements& and document solution
!. implement design& document solution& test solution& validate
design& design solution& and anal=e reIuirements
*c. anal=e reIuirements& design solution& validate design&
implement design& test solution& and document solution
d. test solution& anal=e reIuirements& document solution&
implement design& validate design& and design solution
"+,+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+"
@hen programmers correct errors or add enhancements to an e(isting
program the are said to !e ____ the program.
a. e(ecuting
*!. maintaining
c. coding
d. validating
"+,,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+'
1he ____ step of program development consists of three maAor tasks: $1%
review the reIuirements& $"% meet with the sstems analsts and users&
and $'% identif input& output& processing& and data components.
*a. #nal=e DeIuirements
!. )esign .olution
c. 1est .olution
d. Implement .olution
"+,-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques++
If the scope of a programming proAect is large& a programming ____ that
consists of a group of programmers ma develop the programs.
a. cluster
!. aggregate
*c. team
d. unit
"+,/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+,
#$n% ____ chart identifies a program:s inputs& its outputs& and the
processing reIuired to transform the inputs into outputs.
a. structured
*!. I4*
c. topHdown
d. routine
"+,0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+-
#$n% ____& also called program logic& is a graphical or written
description of the stepH!Hstep procedures to solve the pro!lem.
a. o!Aect model
!. stle sheet
*c. solution algorithm
d. source code
"+,2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+/
In ____ design& a programmer tpicall !egins with a general design and
moves toward a more detailed design.
a. routine
!. decomposed
c. moduleH!ased
*d. structured
"+-3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+0
1he first step in topHdown design is to identif the maAor function of
a program& sometimes called the ____ routine.
*a. main
!. primar
c. !aseline
d. hierarchical
"+-1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+2
In topHdown design& after identifing the main routine the programmer
decomposes $!reaks down% the main routine into smaller sections& called
____.
a. clusters
*!. modules
c. links
d. sources
"+-". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,3
In structured design& programmers use a ____ chart to show program
modules graphicall.
a. geometr
!. source
*c. structure
d. solution
"+-'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,1
In structured design& the programmers decompose the main routine into
____.
a. !its
!. !ugs
c. macros
*d. modules
"+-+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,"
@ith ____ design& a programmer packages the data and the program $or
procedure% into a single unit& an o!Aect.
*a. **
!. constructed
c. aggregate
d. packaged
"+-,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,'
#$n% ____ depicts the logical order of program instructions.
a. aggregate
*!. construct
c. analog
d. inde(
"+--. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,+
In o!AectHoriented $**% design& the concept of packaging data and
procedures into a single o!Aect is called ____.
a. validation
*!. encapsulation
c. verification
d. consolidation
"+-/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,,
# ____ shows one or more actions following each other in order.
*a. seIuence control structure
!. selection control structure
c. repetition control structure
d. compliance control structure
"+-0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,-
nar001-1.jpg
# ____& which is illustrated in the accompaning figure& tells the
program which action to take& !ased on a certain condition.
a. seIuence control structure
*!. selection control structure
c. repetition control structure
"+-2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,/
nar001-1.jpg
@hen a program evaluates a condition in a$n% ____& which is illustrated
in the accompaning figure& it ields one of two possi!ilities: true or
false.
*a. ifHthenHelse control structure
!. case control structure
c. doHwhile control structure
d. doHuntil control structure
"+/3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,0
nar001-1.jpg
5nlike the control structure illustrated in the accompaning figure&
with the ____ a condition can ield one of three or more possi!ilities.
a. ifHthenHelse control structure
*!. case control structure
"+/1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,2
1he ____ ena!les a program to perform one or more actions repeatedl as
a loop as long as a certain condition is met.
a. seIuence control structure
!. selection control structure
*c. repetition control structure
"+/". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-3
#$n% ____ tests a condition at the !eginning of the loop and repeats
one or more times as long as the condition is true.
*c. doHwhile control structure
"+/'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-1
1he ____ tests a condition at the end of the loop and continues looping
until the condition is true 9 and then stops.
*d. doHuntil control structure
"+/+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-"
nar002-1.jpg
# ____& such as that shown in the accompaning figure& graphicall
shows the logic in a solution algorithm.
*a. flowchart
c. comment structure
d. prototpe
"+/,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-'
nar002-1.jpg
In a chart such as the one shown in the accompaning figure& a dotted
line connects a$n% ____ sm!ol& which e(plains or clarifies the logic
in a solution algorithm.
a. pseudo
*!. annotation
c. case
d. ifHthen
"+/-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-+
nar002-1.jpg
1oda& programmers use commercial ____ software to develop charts such
as the one shown in the accompaning figure.
a. doHwhile control
!. ifHthenHelse control
*c. flowcharting
d. case control
"+//. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-,
nar002-1.jpg
*nce programmers develop the solution algorithm using a program
flowchart $as shown in the accompaning figure% or pseudocode& the
should ____& or check& the program design for accurac.
a. authenticate
!. encapsulate
*c. validate
d. consolidate
"+/0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques--
____ uses a condensed form of ;nglish to conve program logic.
a. .tructured ;nglish
!. +>E
c. ;ncapsulated ;nglish
*d. 4seudocode
"+/2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-/
@ith pseudocode& the !eginning and ending of a module start at the ____
margin& and actions within the module are indented.
a. top
!. !ottom
c. right
*d. left
"+03. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-0
@hen programmers do a$n% ____ check& the use test data to step through
a program:s logic.
a. test
!. production
*c. desk
d. implementation
"+01. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-2
____ data is sample data that mimics real data a program will process
once it is in production.
a. .ample
!. Manufactured
*c. 1est
d. #nalogous
"+0". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/3
____ of the program design includes writing the code that translates
the design into a program and& if necessar& creating the user
interface.
a. ;(ecution
!. .nthesis
c. Manufacture
*d. Implementation
"+0'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/1
____ a program involves translating the solution algorithm into a
programming language $usuall on paper% and then tping the programming
language code into the computer.
*a. Coding
!. Implementing
c. Deporting
d. .nthesi=ing
"+0+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/"
# programming language:s ____ is the set of grammar and rules that
specifies how to write instructions for a solution algorithm.
a. snthesis
*!. snta(
c. comment set
d. command set
"+0,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/'
# program has its own documentation& called ____.
a. macros
*!. comments
c. reports
d. !ugs
"+0-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/+
____ is a strateg that proposes that programmers should !egin coding
and testing solutions as soon as reIuirements are defined.
a. <ME
!. <.E1
*c. <4
d. <E1
"+0/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/,
.nta( errors will !e caused ! all of the following ;<C;41 ____.
a. misspelling a command
!. leaving out reIuired punctuation
c. tping command words out of order
*d. using the wrong control structure
"+00. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/-
*ne purpose of using test data is to tr to cause a ____& which is an
error that causes a program to stop running.
*a. runHtime error
!. snta( error
c. oneHtime error
d. logic error
"+02. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques//
1he process of locating and correcting snta( and logic errors in a
program is known as ____ the program.
*a. de!ugging
!. rerunning
c. deduping
d. recoding
"+23. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/0
#$n% ____ utilit assists programmers with identifing snta( errors
and finding logic errors in a program.
a. logic
*!. de!ug
c. snta(
d. analsis
"+21. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/2
#$n% ____ is a program that has most or all of its features and
functionalit implemented.
a. alpha
*!. !eta
c. contra
d. gamma
"+2". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques03
)ead code is ____.
a. the program instructions that will !e converted to machine
language
!. an program instructions that a program e(ecutes
c. the program instructions that have !een converted to machine
language
*d. an program instructions that a program never e(ecutes
"+2'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques01
# machineHdependent language can run on man different tpes of
computers and operating sstems.
a. 1rue
*!. Lalse
"+2+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0"
Coding in a$n% machine language is tedious and time consuming.
*a. 1rue
!. Lalse
"+2,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0'
# computer can e(ecute an assem!l source program.
a. 1rue
*!. Lalse
"+2-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0+
Lor 1>Es& programmers tpicall use either a compiler or an interpreter
to translate the source program into machine language instructions.
a. 1rue
*!. Lalse
"+2/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0,
#$n% compiler reads a code statement& converts it into one or more
machine language instructions& and then e(ecutes those machine language
instructions !efore moving to the ne(t code statement.
a. 1rue
*!. Lalse
"+20. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0-
#$n% interpreter is a separate program that converts an entire source
program into machine language !efore e(ecuting it.
a. 1rue
*!. Lalse
"+22. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0/
@ith compiled programs& an interpreter must translate the source
program to machine language each time the program e(ecutes.
a. 1rue
*!. Lalse
",33. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques00
Bundreds of procedural languages e(ist.
*a. 1rue
!. Lalse
M.IE is an open source& advanced development environment that works
with a variet of programs including Gava and CFF.
a. 1rue
*!. Lalse
",3". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques23
8isual .tudio is MicrosoftQs suite of program development tools that
assists programmers in !uilding programs for @indows& @indows Mo!ile&
or operating sstems that support .?;1.
*a. 1rue
!. Lalse
",3'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques21
Man programming languages include a$n% ____.
a. e(ecutor
!. reporter
c. interpreter
d. compiler
",3+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2"
In an o!AectHoriented programming language& an o!Aect is an item that
can contain ____.
a. data
!. procedures that manipulate data
c. procedures that read data
d. stle sheets
",3,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2'
Macros allow users to automate ____ tasks in application software.
a. routine
!. aggregate
c. repetitive
d. difficult
",3-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2+
4opular scripting languages include ____.
a. D4>
!. 4erl
c. Gava.cript
d. 86.cript
",3/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2,
)namic B1ME works ! using ____.
a. the document o!Aect model
!. <ME
c. stle sheets
d. scripting languages
",30. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2-
Man developers use multimedia authoring software for ____.
a. C61
!. @61
c. 161
d. #61
",32. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2/
6 following the steps in the program development ccle& programmers
create programs that are ____.
a. technical
!. maintaina!le
c. correct
d. analtical
Man programmers use an I4* chart during the ____ step of program
development.
a. )esign .olution
!. #nal=e DeIuirements
c. 8alidate )esign
d. Implement )esign
@hich of the following is a !asic categor of diagrams in the 5MEJ
a. structural diagrams
!. e(treme diagrams
c. !ehavioral diagrams
d. logical diagrams
",1". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que133
;(treme programming essentiall eliminates the ____ step of the
traditional program development ccle.
a. )esign .olution
!. #nal=e DeIuirements
c. 8alidate )esign
d. Implement )esign
",1'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que131
# lowHlevel language is a programming language that is machine
independent.
a. 1rue
*!. Lalse
",1+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13"
@ith a lowHlevel language& each language instruction tpicall eIuates
to multiple machine language instructions.
a. 1rue
*!. Lalse
",1,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13'
C is a powerful programming language that reIuires professional
programming skills.
*a. 1rue
!. Lalse
",1-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13+
nar004-1.jpg
#s shown in the accompaning figure& 1cl primaril is used most often
with the 5?I< operating sstem.
a. 1rue
*!. Lalse
",1/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13,
#n eventHdriven program checks for and responds to events.
*a. 1rue
!. Lalse
",10. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13-
# AustHinHtime $GI1% compiler converts Gava source code into machine
code& and a Gava interpreter e(ecutes the machine code& called
!tecode& !ecause the operating sstem cannot e(ecute it.
a. 1rue
*!. Lalse
",12. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13/
6ecause CFF is an outgrowth of the C programming language& a programmer
needs C programming e(perience to !e a successful CFF programmer.
a. 1rue
*!. Lalse
","3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que130
# functional language is a programming language whose natural
programming structure is useful in mathematical programs.
*a. 1rue
!. Lalse
","1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que132
1he final step in !uilding a 8isual 6asic program is to design the
graphical user interface.
a. 1rue
*!. Lalse
","". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que113
# visual programming language provides a graphical interface called a
visual programming environment that allows developers to drag and drop
o!Aects to !uild programs.
*a. 1rue
!. Lalse
","'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que111
In terms of comple(it& 4ower6uilder is much simpler than )elphi.
a. 1rue
*!. Lalse
","+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11"
?onprocedural languages are more difficult to use than procedural
languages.
a. 1rue
*!. Lalse
",",. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11'
nar00!-1.jpg
*ne popular '>E is the language shown in the accompaning figure.
a. 1rue
*!. Lalse
","-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11+
4owerful fourthHgeneration languages allow data!ase administrators to
define a data!ase and its structure.
*a. 1rue
!. Lalse
","/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11,
@hen using an application generator& the developer $a programmer or
user% works with menuHdriven tools and graphical user interfaces to
define the desired specifications.
*a. 1rue
!. Lalse
","0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11-
Macros usuall are created in one of two was: ! recording or writing.
*a. 1rue
!. Lalse
","2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11/
# macro recorder is similar to a movie camera !ecause !oth record all
actions until turned off.
*a. 1rue
!. Lalse
",'3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que110
B1ME code can !e written using an te(t editor& such as ?otepad.
*a. 1rue
!. Lalse
",'1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que112
B1ME and <ME are programming languages.
a. 1rue
*!. Lalse
",'". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"3
<ME com!ines the @e! page content with its format& preventing a @e!
!rowser from displaing the contents of a @e! page in a form
appropriate for the displa device.
a. 1rue
*!. Lalse
",''. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"1
Man smart phones and other mo!ile devices use <ME as their markup
language.
a. 1rue
*!. Lalse
",'+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1""
.cripts& applets& servlets& and #ctive< controls are e(ecuted ! the
operating sstem.
a. 1rue
*!. Lalse
",',. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"'
1o run an #ctive< control& the @e! !rowser must support #ctive<
technolog.
*a. 1rue
!. Lalse
",'-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"+
# counter is a graphical image that points to a 5DE.
a. 1rue
*!. Lalse
",'/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1",
#n image map tracks the num!er of visitors to a @e! site.
a. 1rue
*!. Lalse
",'0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"-
1he program that manages the sending and receiving across a C>I is a
C>I script.
*a. 1rue
!. Lalse
",'2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"/
Man times& the outside source with which a @e! server communicates via
a C>I is a data!ase.
*a. 1rue
!. Lalse
",+3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"0
6ecause 4erl has weak te(t processing capa!ilities& it has !ecome an
unpopular language for writing scripts.
a. 1rue
*!. Lalse
",+1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"2
# single )B1ME document can contain multiple cascading stle sheets&
thus& the name cascading.
*a. 1rue
!. Lalse
",+". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'3
@ith @e! page authoring software& users can view or modif the .QE
associated with a @e! page.
a. 1rue
*!. Lalse
",+'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'1
1he program development life ccle guides information technolog $I1%
professionals through the development of an information sstem.
a. 1rue
*!. Lalse
",++. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'"
4rogram development is an ongoing process within sstem development.
*a. 1rue
!. Lalse
",+,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1''
If a compan opts for inHhouse software development& the design and
implementation phases of sstem development !ecome Iuite limited.
a. 1rue
*!. Lalse
",+-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'+
1he program development life ccle !egins at the start of the planning
phase in sstem development.
a. 1rue
*!. Lalse
",+/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1',
.tructured design provides a wa to package the data and the program
$or procedure% together.
a. 1rue
*!. Lalse
",+0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'-
In structured design& the main routine often is called the main macro.
a. 1rue
*!. Lalse
",+2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'/
In structured design& a programmer !egins with the details and then
e(pands toward a larger& general design.
a. 1rue
*!. Lalse
",,3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'0
4rograms developed using the topHdown approach can result in redundant
program code that must change ever time the structure of data changes.
*a. 1rue
!. Lalse
",,1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'2
1wo common tpes of selection control structures are the doHwhile and
doHuntil.
a. 1rue
*!. Lalse
",,". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+3
1wo forms of the repetition control structure are the ifHthenHelse and
the case.
a. 1rue
*!. Lalse
",,'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+1
1he doHwhile control structure normall is used when occurrence of an
event is Iuantifia!le and predicta!le.
a. 1rue
*!. Lalse
",,+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+"
Eike the doHwhile control structure& the doHuntil control structure
continues to loop while the condition is true.
a. 1rue
*!. Lalse
",,,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+'
# logic error occurs when the code violates the snta(& or grammar& of
the programming language.
a. 1rue
*!. Lalse
",,-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1++
4rogrammers can use inspections to review solution algorithms during
the program development ccle.
*a. 1rue
!. Lalse
",,/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+,
If ou use a standard word processing program& such as @ord& to enter
code& it must !e saved as an #.CII file& instead of as a formatted word
processing document.
*a. 1rue
!. Lalse
",,0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+-
>lo!al comments& which appear throughout a program& e(plain the purpose
of the code statements within the program.
a. 1rue
*!. Lalse
",,2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+/
Internal comments& which generall are at the top of a program& e(plain
the program:s purpose and identif the program name& its author& and
the date written.
a. 1rue
*!. Lalse
",-3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+0
# snta( error is a flaw in the design of a program that causes
inaccurate results.
a. 1rue
*!. Lalse
",-1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+2
1est data should include onl valid $correct% data.
a. 1rue
*!. Lalse
",-". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,3
#s a general rule& the less time and effort programmers spend anal=ing
and designing a solution algorithm& the less time spent de!ugging the
program.
a. 1rue
*!. Lalse
",-'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,1
#$n% ____________________ language is a set of words& sm!ols& and
a!!reviations that ena!les a programmer to communicate instructions to
a computer.
Correct #nswer$s%:
a. programming
",-+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,"
4rogrammers use a variet of programming languages to write& or
____________________& a program.
Correct #nswer$s%:
a. code
",-,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,'
____________________ language& known as the first generation of
programming languages& is the onl language a computer directl
recogni=es.
Correct #nswer$s%:
a. Machine
",--. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,+
____________________ language instructions use a series of !inar
digits $1s and 3s% or a com!ination of num!ers and letters that
represent !inar digits.
Correct #nswer$s%:
a. Machine
",-/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,,
nar006-1.jpg
____________________ codes are meaningful a!!reviations and codes used
in a language as shown in the accompaning figure.
Correct #nswer$s%:
a. .m!olic instruction
",-0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,-
nar006-1.jpg
In some cases& a language as shown in the accompaning figure uses a
tpe of ____________________ to generate the man machine language
instructions for a single assem!l language instruction.
Correct #nswer$s%:
a. macro
",-2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,/
nar006-1.jpg
@ith a$n% ____________________ language& as shown in the accompaning
figure& the second generation of programming languages& a programmer
writes instructions using sm!olic instruction codes.
Correct #nswer$s%:
a. assem!l
",/3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,0
nar006-1.jpg
#$n% ____________________ address is a meaningful name that identifies
a storage location in a language like the one shown in the accompaning
figure.
Correct #nswer$s%:
a. sm!olic
",/1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,2
@ith a procedural language& often called a ____________________& a
programmer uses a series of ;nglishHlike words to write instructions.
Correct #nswer$s%:
a. '>E
!. thirdHgeneration language
c. '>E $thirdHgeneration language%
d. thirdHgeneration language $'>E%
",/". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-3
#$n% ____________________ program is the program that contains the
language instructions& or code& to !e converted to machine language.
Correct #nswer$s%:
a. source
",/'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-1
1he ____________________ programming language& developed ! )ennis
Ditchie at 6ell Ea!oratories& originall was designed for writing
sstem software.
Correct #nswer$s%:
a. C
",/+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-"
nar004-1.jpg
____________________& shown in the accompaning figure& is used ! man
programmers for !usiness and scientific pro!lems.
Correct #nswer$s%:
a. C
",/,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-'
____________________ is a method of developing software in which the
programmer writes and implements a program in segments instead of
waiting until the entire program is completed.
Correct #nswer$s%:
a. Dapid application development $D#)%
!. D#) $Dapid application development%
c. Dapid application development
d. D#)
",/-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-+
Complete ____________________ languages include Gava& C#& L#&CFF& and
the latest versions of 8isual 6asic.
Correct #nswer$s%:
a. o!AectHoriented
",//. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-,
#$n% ____________________ is an action to which an **4 language program
responds.
Correct #nswer$s%:
a. event
",/0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1--
____________________ is an o!AectHoriented programming language
developed ! .un Microsstems.
Correct #nswer$s%:
a. Gava
",/2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-/
____________________ is the latest suite of program development tools
from Microsoft that assists programmers in developing programs for
@indows& @indows Mo!ile& or an operating sstem that supports
Microsoft:s .?;1 architecture.
Correct #nswer$s%:
a. 8isual .tudio
",03. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-0
Code ____________________ are prewritten code and templates associated
with common programming tasks.
Correct #nswer$s%:
a. snippets
",01. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-2
____________________ is a visual programming language that allows
programmers easil to !uild comple( taskHoriented o!AectH!ased
programs.
Correct #nswer$s%:
a. 8isual 6asic
",0". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/3
6orland:s ____________________ is a powerful visual programming tool
that is ideal for largeHscale enterprise and @e! application
development.
Correct #nswer$s%:
a. )elphi
",0'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/1
1he purpose of ____________________ is to take the comple(it out of CF
F and still provide an o!AectHoriented programming language.
Correct #nswer$s%:
a. 8isual C#
",0+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/"
#$n% ____________________ programming language is a language that uses
a graphical interface for creating all source code.
Correct #nswer$s%:
a. visual
",0,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/'
____________________& developed ! .!ase& is a powerful visual
programming tool !est suited for @e!H!ased and largeHscale enterprise
o!AectHoriented applications.
Correct #nswer$s%:
a. 4ower6uilder
",0-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/+
#$n% ____________________ is a nonprocedural language that ena!les
users and programmers to access data in a data!ase.
Correct #nswer$s%:
a. +>E
!. fourthHgeneration language
c. +>E $fourthHgeneration language%
d. fourthHgeneration language $+>E%
",0/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/,
nar00!-1.jpg
#s shown in the accompaning figure& ____________________ is a popular
+>E Iuer language that allows users to manage& update& and retrieve
data in a relational )6M..
Correct #nswer$s%:
a. .QE
",00. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/-
____________________ is a simple& interactive pro!lemHsolving language
developed ! Gohn Memen and 1homas Murt=.
Correct #nswer$s%:
a. 6#.IC
",02. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1//
#$n% ____________________ is a series of statements that instructs an
application how to complete a task.
Correct #nswer$s%:
a. macro
",23. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/0
In an application generator& a$n% ____________________ allows a
developer to design a report on the screen& retrieve data into the
report design& and then displa or print the report.
Correct #nswer$s%:
a. report writer
",21. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/2
In an application generator& a$n% ____________________ is a window on
the screen that provides areas for entering or changing data in a
data!ase.
Correct #nswer$s%:
a. form
",2". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que103
In an application generator& a$n% ____________________ ena!les a
developer to create lists of commands for the application options.
Correct #nswer$s%:
a. menu generator
",2'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que101
Man programs use ____________________& which can work with 8isual
.tudio 1ools for *ffice& or a similar language as their macro
programming language.
Correct #nswer$s%:
a. 8isual 6asic for #pplications $86#%
!. 8isual 6asic for #pplications
c. 86# $8isual 6asic for #pplications%
d. 86#
",2+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10"
1he designers of @e! pages& known as ____________________& use a
variet of techniIues to develop @e! pages.
Correct #nswer$s%:
a. @e! developers
",2,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10'
;(amples of B1ME ____________________ are \!] to !old te(t& \p] to
indicate a new paragraph& and \hr] to displa a hori=ontal rule across
the page.
Correct #nswer$s%:
a. tags
!. elements
",2-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10+
#$n% ____________________ is an interpreted program that runs on the
client.
Correct #nswer$s%:
a. script
",2/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10,
#$n% ____________________ is a compiled program that runs on the
client.
Correct #nswer$s%:
a. applet
",20. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10-
#$n% ____________________ is an interpreted program that runs on the
server.
Correct #nswer$s%:
a. servlet
",22. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10/
1he ____________________ is the communications standard that defines
how a @e! server communicates with outside sources.
Correct #nswer$s%:
a. C>I
!. common gatewa interface
c. C>I $common gatewa interface%
d. common gatewa interface $C>I%
"-33. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que100
.imilar to an applet& an #ctive< ____________________ is a small
program that runs on the client computer instead of the server.
Correct #nswer$s%:
a. control
____________________ is a set of o!AectHoriented technologies !
Microsoft that allows components on a network to communicate with one
another.
Correct #nswer$s%:
a. #ctive<
"-3". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que123
____________________ was developed as a procedural interpreted
scripting language for !oth the professional programmer and the
nontechnical user.
Correct #nswer$s%:
a. De((
"-3'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que121
definition.#n interpreted language that allows a programmer to add
dnamic content and interactive elements to a @e! page.4rogrammers must
convert an assem!l language program into this !efore the computer can
e(ecute& or run& the program.#n important concept in D#) is the use of
these.8isual CFF is a visual programming language that allows CFF
program development in this environment.Multimedia authoring program
with a graphical user interface and that uses an o!AectHoriented
approach.# @e! page authoring program that ena!les @e! developers to
com!ine interactive content with te(t& graphics& audio& and
video.*ffers tools for !uilding interactive multimedia training and
educational programs.Its powerful features make it well suited for
developing electronic presentations& optical discs for education and
entertainment& and simulations.@ith this kind of design& when the
structure of an o!Aect changes& an program that accesses the o!Aect
automaticall accesses the change.#n interpreted scripting language
with a companion program that allows @e! developers to !uild graphical
user interfaces@hether using structured design or o!AectHoriented
design& programmers tpicall use these to descri!e the tasks a program
is to perform.# Iuer language that allows users to manage& update& and
retrieve data in a relational )6M..1he action$s% in this kind of
control structure alwas will e(ecute at least once.#n interpreted
scripting language with powerful te(t processing
capa!ilities.4seudocode uses these to identif the control structures.#
language similar to C& Gava& and 4erl used primaril on Einu( @e!
servers.# procedural interpreted scripting language for !oth the
professional programmer and the nontechnical user.# @e! page authoring
program ! #do!e .stems.@ith this& a programmer e(amines program
values while the program runs in slow motion.MicrosoftQs @e! page
authoring program.Gava.cript machine language pre!uilt components .?;1
1ool6ook Llash multimedia authoring software )irector o!AectHoriented
1cl control structures .QE doHuntil 4erl indentations 4B4 De((
)reamweaver de!ugger ;(pression @e!
NaO 1. #n interpreted language that allows a programmer to add
dnamic content and interactive elements to a @e! page.
N!O ". 4rogrammers must convert an assem!l language program
into this !efore the computer can e(ecute& or run& the program.
NcO '. #n important concept in D#) is the use of these.
NdO +. 8isual CFF is a visual programming language that allows
CFF program development in this environment.
NeO ,. Multimedia authoring program with a graphical user
interface and that uses an o!AectHoriented approach.
NfO -. # @e! page authoring program that ena!les @e!
developers to com!ine interactive content with te(t& graphics& audio&
and video.
NgO /. *ffers tools for !uilding interactive multimedia
training and educational programs.
NhO 0. Its powerful features make it well suited for
developing electronic presentations& optical discs for education and
entertainment& and simulations.
NiO 2. @ith this kind of design& when the structure of an
o!Aect changes& an program that accesses the o!Aect automaticall
accesses the change.
NAO 13. #n interpreted scripting language with a companion
program that allows @e! developers to !uild graphical user interfaces
NkO 11. @hether using structured design or o!AectHoriented
design& programmers tpicall use these to descri!e the tasks a program
is to perform.
NlO 1". # Iuer language that allows users to manage& update&
and retrieve data in a relational )6M..
NmO 1'. 1he action$s% in this kind of control structure alwas
will e(ecute at least once.
NnO 1+. #n interpreted scripting language with powerful te(t
processing capa!ilities.
NoO 1,. 4seudocode uses these to identif the control
structures.
NpO 1-. # language similar to C& Gava& and 4erl used primaril
on Einu( @e! servers.
NIO 1/. # procedural interpreted scripting language for !oth
the professional programmer and the nontechnical user.
NrO 10. # @e! page authoring program ! #do!e .stems.
NsO 12. @ith this& a programmer e(amines program values while
the program runs in slow motion.
NtO "3. MicrosoftQs @e! page authoring program.
a. Gava.cript
!. machine language
c. pre!uilt components
d. .?;1
e. 1ool6ook
f. Llash
g. multimedia authoring software
h. )irector
i. o!AectHoriented
A. 1cl
k. control structures
l. .QE
m. doHuntil
n. 4erl
o. indentations
p. 4B4
I. De((
r. )reamweaver
s. de!ugger
t. ;(pression @e!
"-3+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12"
@hat is a programming languageJ Compare and contrast the two categories
of languages& and descri!e in detail the two main e(amples of lowHlevel
languages& including a discussion of their uses.
Correct #nswer:
# programming language is a set of words& a!!reviations& and sm!ols
that ena!les a programmer to communicate instructions to a computer.
Gust as humans speak a variet of languages $;nglish& .panish& Lrench&
and so on%& programmers use a variet of programming languages and
tools to write& or code& a program.
.everal hundred programming languages e(ist toda. ;ach language has
its own rules for writing the instructions. Eanguages often are
designed for specific purposes& such as scientific applications&
!usiness solutions& or @e! page development.
1wo tpes of languages are lowHlevel and highHlevel. # lowHlevel
language is a programming language that is machine dependent. #
machineHdependent language runs on onl one particular tpe of
computer. 1hese programs are not easil porta!le to other tpes of
computers. ;ach language instruction in a lowHlevel language usuall
eIuates to a single machine instruction. @ith a highHlevel language& !
contrast& each language instruction tpicall eIuates to multiple
machine instructions. BighHlevel languages often are machine
independent. # machineHindependent language can run on man different
tpes of computers and operating sstems.
1wo tpes of lowHlevel languages are machine languages and assem!l
languages. Machine language& known as the first generation of
programming languages& is the onl language the computer directl
recogni=es. Machine language instructions use a series of !inar digits
$1s and 3s% or a com!ination of num!ers and letters that represents
!inar digits. 1he !inar digits correspond to the on and off
electrical states. Coding in machine language is tedious and timeH
consuming.
@ith an assem!l language& the second generation of programming
languages& a programmer writes instructions using sm!olic instruction
codes. .m!olic instruction codes are meaningful a!!reviations. @ith an
assem!l language& a programmer writes a!!reviations such as # for
addition& C for compare& E for load& and M for multipl.
#ssem!l languages also use sm!olic addresses. # sm!olic address is a
meaningful name that identifies a storage location. Lor e(ample& a
programmer can use the name D#1; to refer to the storage location that
contains a pa rate.
)espite these advantages& assem!l languages can !e difficult to learn.
In addition& programmers must convert an assem!l language program into
machine language !efore the computer can e(ecute& or run& the program.
1hat is& the computer cannot e(ecute the assem!l source program. #
source program is the program that contains the language instructions&
or code& to !e converted to machine language. 1o convert the assem!l
language source program into machine language& programmers use a
program called an assem!ler.
*ne assem!l language instruction usuall eIuates to one machine
language instruction. In some cases& however& the assem!l language
includes macros. #n assem!l language macro generates man machine
language instructions for a single assem!l language instruction.
Macros save the programmer time during program development. 1oda&
assem!l languages primaril are used to increase the performance of
critical tasks or to control hardware.
"-3,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12'
;(plain what o!AectHoriented programming is& and what its maAor !enefit
is. ;(plain what it means to !e event driven and give e(amples of
complete **4 languages. Include a definition of D#) in our response.
Correct #nswer:
Computer programmers use an o!AectHoriented programming $**4% language
or o!AectHoriented program development tool to implement an o!AectH
oriented design. #n o!Aect is an item that can contain !oth data and
the procedures that read or manipulate that data. #n o!Aect represents
a real person& place& event& or transaction.
# maAor !enefit of **4 is the a!ilit to reuse and modif e(isting
o!Aects. Lor e(ample& once a programmer creates an ;mploee o!Aect& it
is availa!le for use ! an other e(isting or future program. 1hus&
programmers repeatedl reuse e(isting o!Aects. Lor e(ample& the paroll
program and health !enefits program !oth use the ;mploee o!Aect. 1hat
is& the paroll program would use it to process emploee pachecks and
the health !enefits program would use it to process health insurance
paments.
4rograms developed using the o!AectHoriented approach have several
advantages. 1he o!Aects can !e reused in man sstems& are designed for
repeated use& and !ecome sta!le over time. In addition& programmers
create applications faster !ecause the design programs using e(isting
o!Aects.
In addition to !eing a!le to work with o!Aects& an **4 language is
event driven. #n event is an action to which the program responds.
;(amples of events include pressing a ke on the ke!oard& tping a
value in a te(t !o(& moving the mouse& clicking a !utton& or speaking
an instruction. #n eventHdriven program checks for and responds to
events. .ome programming languages are event driven !ut are not
complete **4 languages. *ther programming languages& such as Gava& C#&
L#& CFF& and the latest versions of 8isual 6asic& are complete o!AectH
oriented languages.
*!AectHoriented programming languages and program development tools
work well in a D#) environment. D#) $rapid application development% is
a method of developing software& in which a programmer writes and
implements a program in segments instead of waiting until the entire
program is completed. 5sers !egin working with sections of the program
as the are completed. #n important concept in D#) is the use of
pre!uilt components. Lor e(ample& programmers do not have to write code
for !uttons and te(t !o(es on @indows forms !ecause the alread e(ist
in the programming language or tools provided with the language.
"-3-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12+
;(plain in detail what 8isual .tudio is and what it includes& as well
as all related languages in the suite.
Correct #nswer:
8isual .tudio is the latest suite of program development tools from
Microsoft that assists programmers in !uilding programs for @indows&
@indows Mo!ile& or operating sstems that support Microsoft:s .?;1.
8isual .tudio includes enhanced support for !uilding securit and
relia!ilit into applications through its programming languages& D#)
tools& I);& a speciali=ed Iuer language called EI?Q $Eanguage
Integrated Quer%& and other resources that reduce development time.
Lor e(ample& 8isual .tudio includes code snippets& which are prewritten
code and templates associated with common programming tasks. 8isual
.tudio 1ools for *ffice $8.1*% includes a set of tools for developing
programs that work with Microsoft:s *ffice suite. 1he programming
languages in the 8isual .tudio suite include:
T 8isual 6asic is a programming language that allows programmers easil
to !uild comple( taskHoriented o!AectH!ased programs. 8isual 6asic is
!ased on the 6#.IC programming language& which was developed !
Microsoft Corporation in the earl 1223s. 1his language is eas to
learn and use. 1hus& 8isual 6asic is ideal for !eginning programmers.
1he first step in !uilding a 8isual 6asic program often is to design
the graphical user interface using 8isual 6asic o!Aects. 8isual 6asic
o!Aects include items such as !uttons& te(t !o(es& and la!els. ?e(t&
the programmer writes instructions to define an actions that should
occur in response to specific events. Linall& the programmer generates
and tests the final program.
#n event in 8isual 6asic might !e the result of an action that a user
initiates. Lor e(ample& when a user clicks a !utton in a 8isual 6asic
program& the program e(ecutes the Click event. 4rogrammers define
8isual 6asic events ! writing instructions $code% with its !uiltHin
programming language.
T 8isual CFF is a programming language !ased on CFF. ?ot onl is 8isual
CFF a powerful o!AectHoriented programming language& it ena!les
programmers to write @indows& @indows Mo!ile& and .?;1 applications
Iuickl and efficientl. Leatures that make 8isual CFF so powerful
include reusa!le templates& direct access to machine level memor
locations& an optimi=ing compiler& and advanced error reporting.
T 8isual C# is a programming language that com!ines programming
elements of CFF with an easier& rapid development environment. 1he
purpose of 8isual C# is to take the comple(it out of 8isual CFF and
still provide an o!AectHoriented programming language. 4rogrammers
familiar with the C7CFF programming language famil often migrate to
the easierHtoHuse 8isual C#.
"-3/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12,
)iscuss the use of scripting languages& including a description of at
least two e(amples.
Correct #nswer:
4rogrammers write scripts& applets& servlets& or #ctive< controls using
a variet of languages. 1hese include some languages such as Gava& CFF&
C#& and 8isual 6asic. .ome programmers use scripting languages. #
scripting language is an interpreted language that tpicall is eas to
learn and use. 4opular scripting languages include Gava.cript& 4erl&
4B4& De((& 1cl& and 86.cript.
T Gava.cript is an interpreted language that allows a programmer to add
dnamic content and interactive elements to a @e! page. 1hese elements
include alert messages& scrolling te(t& animations& dropHdown menus&
data input forms& popHup windows& interactive Iui==es& and mouse
rollovers.
T 4erl $4ractical ;(traction and Deport Eanguage% originall was
developed ! Earr @all at ?#.#:s Get 4ropulsion Ea!orator as a
procedural language similar to C and CFF. 1he latest release of 4erl&
however& is an interpreted scripting language. 6ecause 4erl has
powerful te(t processing capa!ilities& it has !ecome a popular language
for writing scripts.
T 4B4& which stands for 4B4: Bperte(t 4reprocessor& is a free& open
source scripting language. 4B4& which is a language similar to C& Gava&
and 4erl& is used primaril on Einu( @e! servers. @e! developers create
dnamic @e! pages ! inserting 4B4 scripts along with B1ME or <B1ME in
a @e! page.
T De(( $D;structured e<tended e<ecutor% was developed ! Mike Cowlishaw
at I6M as a procedural interpreted scripting language for !oth the
professional programmer and the nontechnical user. In addition to all
I6M operating sstems& De(( works with @indows& Mac *.& and most 5?I<
operating sstems.
T 1cl $1ool Command Eanguage% is an interpreted scripting language
created ! )r. Gohn *usterhout and maintained ! .un Microsstems
Ea!oratories. 1cl has a companion program& called 1ool Mit $1k%& that
allows @e! page developers to !uild graphical user interfaces.
T 86.cript $8isual 6asic& .cripting ;dition% is a su!set of the 8isual
6asic language that allows programmers to add intelligence and
interactivit to @e! pages. #s with Gava.cript& @e! developers em!ed
86.cript code directl into an B1ME or <B1ME document. 4rogrammers
alread familiar with 8isual 6asic choose 86.cript as their scripting
language& so the do not have to learn a new scripting language. 1he
latest version of Internet ;(plorer includes 86.cript.
"-30. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12-
;(plain what )B1ME is& including a discussion of the terms )*M and C..
in our answer
Correct #nswer:
)namic B1ME $)B1ME% is a tpe of B1ME that allows @e! developers to
include more graphical interest and interactivit in a @e! page&
without the @e! page accessing the @e! server. 1hat is& the client:s
computer automaticall updates and changes its own content. 1hese @e!
pages displa much faster than @e! pages created with B1ME.
1picall& @e! pages created with )B1ME are more animated and
responsive to user interaction. Colors change& font si=es grow& o!Aects
appear and disappear as a user moves the mouse& and animations dance
around the screen.
)namic B1ME works ! using the document o!Aect model& cascading stle
sheets& and scripting languages. 1he document o!Aect model $)*M%
defines ever item on a @e! page as an o!Aect. Lonts& graphics&
headlines& ta!les& and ever other page element are o!Aects. @ith )*M&
@e! developers can change properties& such as color or si=e& of an or
all of these o!Aects on the @e! page.
Cascading stle sheets $C..% contain the formats for how a particular
o!Aect should !e displaed in a @e! !rowser. Lor e(ample& the C..
specif items such as !ackground colors& image and link colors& fonts&
and font si=es. # single )B1ME document can contain multiple cascading
stle sheets& thus& the name cascading. #s a user moves the mouse or
clicks an item& a new stle sheet can !e applied to change the
appearance of the screen.
"-32. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12/
)iscuss two e(amples of multimedia authoring software.
Correct #nswer:
Multimedia authoring software allows programmers to com!ine te(t&
graphics& animation& audio& and video in an interactive presentation.
Man programmers use multimedia authoring software for computerH!ased
training $C61% and @e!H!ased training $@61%. 4opular @e! page authoring
programs tpicall share similar features and are capa!le of creating
similar applications. 4opular programs include 1ool6ook and )irector.
T 1ool6ook& from .um1otal .stems& has a graphical user interface and
uses an o!AectHoriented approach& so programmers can design multimedia
applications using !asic o!Aects. 1hese o!Aects include !uttons&
fields& graphics& !ackgrounds& and pages. In 1ool6ook& programmers can
convert a multimedia application into B1ME or <B1ME& so it can !e
distri!uted over the Internet. Man !usinesses and colleges use
1ool6ook to create content for distance learning courses.
T )irector& from #do!e .stems& is a popular multimedia authoring
program with powerful features that allow programmers to create highl
interactive multimedia applications. )irector:s powerful features make
it well suited for developing electronic presentations& optical discs
for education and entertainment& simulations& and applications for
kiosks and the Internet. @e! applications can include streaming audio
and video& interactivit& and multiuser functionalit. 5sers view
applications developed in )irector on the @e! using the .hockwave plugH
in.
Case 13-1
#s the director of sstems development in our firm& the more Aunior
sstems analsts and developers are often turning to ou for
suggestions a!out which languages to use for coding some of their
proAects.
*ne of our developers is looking for a short development time. @hich
of the following languages is ?*1 one ou can recommend to her& as it
will not give her the a!ilit to design programs using e(isting o!Aects
and there! lengthen the amount of time it takes her to create an
applicationJ
a. Gava !. C
c. C# d. the latest versions of 8isual
6asic
Correct #nswer:
!.
Case 13-1
#s the director of sstems development in our firm& the more Aunior
sstems analsts and developers are often turning to ou for
suggestions a!out which languages to use for coding some of their
proAects.
#nother developer has come to ou with a need to do CFF program
development in the .?;1 environment. @hich of the following languages
can ou recommend to himJ
a. 8isual 6asic !. 8isual CFF
c. 8isual C# d. #ll of the a!ove
Correct #nswer:
!.
"-1". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que"33
Case 13-2
In our work as the lead developer in a @e! design studio for a maAor
corporation& ou are interested in using the !est scripting language
for a particular proAect& to ma(imi=e our resources.
Cou are looking in particular for powerful te(t processing capa!ilities
for our ne(t scriptHwriting proAect. @hich of the following is the
!est choice for ouJ
a. 86.cript !. .QE
c. Gava.cript d. 4erl
Correct #nswer:
d.
"-1'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que"31
Case 13-2
In our work as the lead developer in a @e! design studio for a maAor
corporation& ou are interested in using the !est scripting language
for a particular proAect& to ma(imi=e our resources.
#lthough ou are a professional programmer with a lot of e(perience
with scripting languages& for our latest proAect& ou will !e
colla!orating with a colleague outside of I1 who is more of a
nontechnical user. @hat language is most likel to !e the !est for ou
two to useJ
a. 4erl !. De((
c. 4B4 d. )B1ME
Correct #nswer:
!.
"-1+. Chapter 1+: ;nterprise Computing Question MC #1
1he term ____& commonl descri!es a !usiness or venture of an si=e.
*a. enterprise
!. corporation
c. consortium
d. functional unit
"-1,. Chapter 1+: ;nterprise Computing Question MC #"
____ computing involves the use of computers in networks& such as E#?s
or @#?s& or series of interconnected networks that encompass a variet
of different operating sstems& protocols& and network architectures.
*a. ;nterprise
!. Corporate
c. Consortium
d. Lunctional
"-1-. Chapter 1+: ;nterprise Computing Question MC #'
# tpical enterprise consists of hundreds of operating entities& called
____ including departments& centers& and divisions.
a. aggregates
*!. functional units
c. clusters
d. operatories
"-1/. Chapter 1+: ;nterprise Computing Question MC #+
____ refer to the core activities of a !usiness& and involve the
creation& selling& and support of the products and services that a
compan produces.
a. Lunctions
*!. *perations
c. Leatures
d. ;nterprises
"-10. Chapter 1+: ;nterprise Computing Question MC #,
;(ecutive managers primaril are responsi!le for ____ decisions& which
are decisions that center on a compan:s overall goals and o!Aectives.
*a. strategic
!. integrated
c. tactical
d. operational
"-12. Chapter 1+: ;nterprise Computing Question MC #-
Middle managers make ____ decisions& which are shortHrange decisions
that appl the specific programs and plans necessar to meet stated
o!Aectives.
a. strategic
!. integrated
*c. tactical
d. operational
"-"3. Chapter 1+: ;nterprise Computing Question MC #/
#n operational manager makes a$n% ____ decision& which is a decision
that involves daHtoHda activities within a compan.
a. strategic
*!. operational
c. tactical
d. integrated
"-"1. Chapter 1+: ;nterprise Computing Question MC #0
____ information is gathered in the ongoing operations of an
enterpriseHsi=ed organi=ation.
a. )iurnal
!. 6aseline
*c. ;nterprise
d. )ail
"-"". Chapter 1+: ;nterprise Computing Question MC #2
____ are emploees who are responsi!le for coordinating and controlling
an organi=ation:s resources.
a. Eeaders
!. 5sers
*c. Managers
d. Coordinators
"-"'. Chapter 1+: ;nterprise Computing Question MC #13
4lanning is an activit performed ! managers that involves ____.
a. instructing and authori=ing others to perform the necessar
work
!. identifing and com!ining resources so that a compan can
reach its goals and o!Aectives
*c. esta!lishing goals and o!Aectives
d. measuring performance and& if necessar& taking corrective
action
"-"+. Chapter 1+: ;nterprise Computing Question MC #11
*rgani=ing is an activit performed ! managers that includes ____.
work
*!. identifing and com!ining resources so that a compan can
c. esta!lishing goals and o!Aectives
action
"-",. Chapter 1+: ;nterprise Computing Question MC #1"
Eeading& sometimes referred to as directing& is an activit performed
! managers that involves ____.
*a. instructing and authori=ing others to perform the necessar
work
action
"-"-. Chapter 1+: ;nterprise Computing Question MC #1'
Controlling is an activit performed ! managers that involves ____.
work
*d. measuring performance and& if necessar& taking corrective
action
"-"/. Chapter 1+: ;nterprise Computing Question MC #1+
# ____ is an instruction& or set of instructions& a user follows to
accomplish an activit.
a. transaction
*!. procedure
c. workflow
d. click stream
"-"0. Chapter 1+: ;nterprise Computing Question MC #1,
#$n% ____ sstem is a set of hardware& software& data& people& and
procedures that works together to produce information.
a. management
!. data
c. coordinating
*d. information
"-"2. Chapter 1+: ;nterprise Computing Question MC #1-
#$n% ____ is a sstem that manage one or more human resources
functions.
a. ;DM
!. C#;
c. C#M
*d. BDI.
"-'3. Chapter 1+: ;nterprise Computing Question MC #1/
#n ;DM sstem ____.
*a. facilitates communication !etween emploees and the !usiness
!. includes information a!out the files and data& called metadata
c. focuses on issues related to inventor of parts and
forecasting future demand
d. assists support personnel in providing the !est solutions for
customers
"-'1. Chapter 1+: ;nterprise Computing Question MC #10
#$n% ____ sstem is a sstem that automates and manages much of the
communications !etween emploees and a !usiness.
a. C#;
!. C#)
c. C#M
*d. ;DM
"-'". Chapter 1+: ;nterprise Computing Question MC #12
#$n% ____ information sstem is a sstem that serves as a central
repositor for the tasks of the marketing functional unit.
a. distri!ution
!. architecture
*c. marketing
d. sales
"-''. Chapter 1+: ;nterprise Computing Question MC #"3
____ sstems provide forecasting for inventor control& manage and
track shipping of products& and provide information and analsis on
inventor in warehouses.
a. Lorecasting
!. #rchitecture
c. Inventor
*d. )istri!ution
"-'+. Chapter 1+: ;nterprise Computing Question MC #"1
1he overall technolog strateg often is referred to as the information
____ of a compan.
a. map
!. !aseline
c. hierarch
*d. architecture
"-',. Chapter 1+: ;nterprise Computing Question MC #""
>eneral purpose& or ____ sstems cross the !oundaries of functional
units and are used ! one or more functional units in an enterprise.
a. *I.
!. transaction
c. C#;
*d. enterpriseHwide
"-'-. Chapter 1+: ;nterprise Computing Question MC #"'
#$n% ____ is an information sstem that ena!les emploees to perform
tasks using computers and other electronic devices& instead of
manuall.
*a. *I.
!. 14.
c. C#.;
d. enterpriseHwide sstem
"-'/. Chapter 1+: ;nterprise Computing Question MC #"+
Man people initiall referred to the functions of a 14. $transaction
processing sstem% as ____.
a. concatenation
*!. data processing
c. data integration
d. management processing
"-'0. Chapter 1+: ;nterprise Computing Question MC #",
#$n% ____ information sstem generates accurate& timel& and organi=ed
information so managers and other users can make decisions& solve
pro!lems& supervise activities& and track progress.
a. reporting
!. leadership
*c. management
d. userHdriven
"-'2. Chapter 1+: ;nterprise Computing Question MC #"-
#$n% ____ usuall lists Aust transactions.
a. e(ternal report
*!. detailed report
c. e(ception report
d. summar report
"-+3. Chapter 1+: ;nterprise Computing Question MC #"/
#$n% ____ consolidates data usuall with totals& ta!les& or graphs& so
managers can review it Iuickl and easil.
a. e(ternal report
!. detailed report
c. e(ception report
*d. summar report
"-+1. Chapter 1+: ;nterprise Computing Question MC #"0
#$n% ____ identifies data outside of a normal condition.
a. e(ternal report
!. detailed report
*c. e(ception report
d. summar report
"-+". Chapter 1+: ;nterprise Computing Question MC #"2
#$n% ____ is an information sstem that helps users anal=e data and
make decisions.
a. *E#4
!. ;I.
*c. )..
d. 14.
"-+'. Chapter 1+: ;nterprise Computing Question MC #'3
4rograms that anal=e data& such as those in a ).. $decision support
sstem%& sometimes are called ____ programs.
a. ;I.
!. #I
c. MM
*d. *E#4
"-++. Chapter 1+: ;nterprise Computing Question MC #'1
nar001-1.jpg
# special tpe of ).. $decision support sstem% shown in the
accompaning figure& called a$n% ____& supports the strategic
information needs of e(ecutive management.
*a. ;I.
!. #I
c. MM
d. 14.
"-+,. Chapter 1+: ;nterprise Computing Question MC #'"
#$n% ____ sstem is an information sstem that captures and stores the
knowledge of human e(perts and then imitates human reasoning and
decision making.
a. integrated
*!. e(pert
c. MM
d. mirroring
"-+-. Chapter 1+: ;nterprise Computing Question MC #''
____ is the application of human intelligence to computers.
a. MM
!. 14
*c. #I
d. DI
"-+/. Chapter 1+: ;nterprise Computing Question MC #'+
____ is the process ! which an enterprise collects& archives& inde(es&
and retrieves its knowledge or resources.
a. C#;
!. CM.
c. CDM
*d. MM
"-+0. Chapter 1+: ;nterprise Computing Question MC #',
*rgani=ations implement ____ to assist in the task of knowledge
management.
*a. MM.
!. CDM
c. C#;
d. CM.
"-+2. Chapter 1+: ;nterprise Computing Question MC #'-
____ sstems manage information a!out customers& interactions with
customers& past purchases& and interests.
a. CM.
*!. CDM
c. 84?
d. D#I)
"-,3. Chapter 1+: ;nterprise Computing Question MC #'/
____& such as accountants& engineers& and other professionals& include
individuals whose Ao!s center on the collection& processing& and
application of information.
a. Clerical workers
!. Manual workers
*c. Mnowledge workers
d. 4roduction workers
"-,1. Chapter 1+: ;nterprise Computing Question MC #'0
____ software tracks leads and inIuiries from customers& stores a
histor of all correspondence and sales to a customer& and allows for
tracking of outstanding issues with customers.
a. CIM
!. C#)
*c. CDM
d. C#;
"-,". Chapter 1+: ;nterprise Computing Question MC #'2
nar002-1.jpg
#s shown in the accompaning figure& ____ provides centrali=ed&
integrated software applications to help manage and coordinate the
ongoing activities of the functional units of an enterprise.
*a. ;D4
!. MM.
c. C#;
d. CDM
"-,'. Chapter 1+: ;nterprise Computing Question MC #+3
nar002-1.jpg
#n advantage of the technolog shown in the accompaning figure is
____.
a. !etter proAect management
!. complete integration of information sstems across departments
c. !etter customer service
"-,+. Chapter 1+: ;nterprise Computing Question MC #+1
# CM. ____.
a. facilitates communication !etween human resources personnel
and emploees
*!. includes information a!out the files and data& called
metadata
c. focuses on issues related to inventor of parts and
forecasting future demand
d. assists support personnel in providing the !est solutions for
customers
"-,,. Chapter 1+: ;nterprise Computing Question MC #+"
nar003-1.jpg
#$n% ____& an e(ample of which is shown in the accompaning figure& is
a collection of links& content& and services presented on a @e! page
and designed to guide users to information the likel are to find
interesting for their particular Ao! function.
a. personali=ed page
*!. portal
c. data warehouse
d. data storage unit
"-,-. Chapter 1+: ;nterprise Computing Question MC #+'
nar003-1.jpg
# standard portal is shown in the accompaning figure& and the
customi=ation of a user:s pages within such a portal to meet their
needs is called ____.
a. e(ternali=ation
!. click streaming
*c. personali=ation
d. data storage
"-,/. Chapter 1+: ;nterprise Computing Question MC #++
# data ____ is a huge data!ase that stores and manages the data
reIuired to anal=e historical and current transactions.
a. shed
!. unit
c. shop
*d. warehouse
"-,0. Chapter 1+: ;nterprise Computing Question MC #+,
#$n% ____ is a collection of ever action that users make as the move
through a @e! site.
*a. click stream
!. link tracker
c. e(tranet
d. data trail
"-,2. Chapter 1+: ;nterprise Computing Question MC #+-
#$n% ____ is the portion of a compan:s network that allows customers
or suppliers of a compan to access parts of an enterprise:s intranet.
*a. e(tranet
!. supplnet
c. picanet
d. datanet
"--3. Chapter 1+: ;nterprise Computing Question MC #+/
____ services include a relativel new set of software technologies
that allows !usinesses to create products and 6"6 $!usinessHtoH
!usiness% interactions over the Internet.
a. 6usinessH!ased
*!. @e!
c. *nline
d. ;(tranet
"--1. Chapter 1+: ;nterprise Computing Question MC #+0
In a document management sstem& a central li!rar& or ____& stores all
documents within a compan or department.
a. archive
!. glossar
*c. repositor
d. vault
"--". Chapter 1+: ;nterprise Computing Question MC #+2
#$n% ____ is a defined process that identifies the specific set of
steps involved in completing a particular proAect or !usiness process.
a. proposal path
!. event route
c. agenc
*d. workflow
"--'. Chapter 1+: ;nterprise Computing Question MC #,3
@hen a mo!ile user& remote office& vendor& or customer connects to a
compan:s network using the Internet& a$n% ____ provides them with a
secure connection to the compan network server& as if the had a
private line.
*a. 84?
!. ;4?
c. E4?
d. <4?
"--+. Chapter 1+: ;nterprise Computing Question MC #,1
____ is the practice of sharing or pooling computing resources& such as
servers and storage devices.
a. .erver linkage
!. ?#.
c. #ppliance remastering
*d. 8irtuali=ation
"--,. Chapter 1+: ;nterprise Computing Question MC #,"
____ computing provides computing needs to computer users via the
Internet.
a. Interpolated
*!. Cloud
c. #ppliance
d. ;nterprise
"---. Chapter 1+: ;nterprise Computing Question MC #,'
____ computing com!ines man servers and7or personal computers on a
network to act as one large computer.
a. .cala!le
*!. >rid
c. BighHpro!a!ilit
d. Interopera!le
"--/. Chapter 1+: ;nterprise Computing Question MC #,+
>rid computing ____.
a. often is used in research environments
!. involves charging for the use of a grid !ased on processing
time
c. com!ines man servers and7or personal computers on a network
"--0. Chapter 1+: ;nterprise Computing Question MC #,,
____ occurs when retailers use the @e! to sell their products or
services.
a. @e! merchandising
*!. ;Htail
c. *nline !anking
d. *nline merchandising
"--2. Chapter 1+: ;nterprise Computing Question MC #,-
____ allows users to pa !ills from their computer& that is& transfer
mone electronicall from their account to a paee:s account such as
the electric compan or telephone compan.
a. *nline trading
!. ;L1
*c. *nline !anking
d. ;Htail
"-/3. Chapter 1+: ;nterprise Computing Question MC #,/
@ith ____& users invest in stocks& options& !onds& treasuries&
certificates of deposit& mone markets& annuities& mutual funds& and so
on 9 without using a !roker.
a. online !anking
*!. online trading
c. ;L1
d. eHtail
"-/1. Chapter 1+: ;nterprise Computing Question MC #,0
# ?#. $network attached storage% server often is called a storage ____
!ecause it is a piece of eIuipment with onl one function 9 to provide
additional storage.
*a. appliance
!. secure site
c. warehouse
d. utilit
"-/". Chapter 1+: ;nterprise Computing Question MC #,2
#$n% ____ is a highHspeed network with the sole purpose of providing
storage to other servers to which it is attached.
a. utilit network
!. ?#.
c. grid network
*d. .#?
"-/'. Chapter 1+: ;nterprise Computing Question MC #-3
#n enterprise storage sstem ma use ____.
a. D#I) and a tape li!rar
!. optical disc Auke!o(es
c. Internet !ackup and ?#. devices
"-/+. Chapter 1+: ;nterprise Computing Question MC #-1
nar004-1.jpg
#$n% ____ storage sstem& such as that shown in the accompaning
figure& is a strateg that focuses on the availa!ilit& protection&
organi=ation& and !ackup of storage in a compan.
a. commercial
!. !ackup
*c. enterprise
d. archival
"-/,. Chapter 1+: ;nterprise Computing Question MC #-"
nar004-1.jpg
#s shown in the accompaning figure& a techniIue used to implement a
storage sstem is a$n% tape ____& which is a highHcapacit tape sstem
that works with multiple tape cartridges for storing !ackups.
a. archive
!. network
c. appliance
*d. li!rar
"-/-. Chapter 1+: ;nterprise Computing Question MC #-'
nar004-1.jpg
#s shown in the accompaning figure& a techniIue used to implement a
storage sstem is an optical disc ____& which holds hundreds of C)s or
)8)s that can contain programs and data.
*a. server
!. vault
c. trunk
d. archive
"-//. Chapter 1+: ;nterprise Computing Question MC #-+
____ servers pack a complete computer server& such as a @e! server or
network server& on a single card.
a. 5ltrathin
*!. 6lade
c. Integrated
d. >rid
"-/0. Chapter 1+: ;nterprise Computing Question MC #-,
____ clients are small& terminalHlike computers that mostl rel on a
server for data storage and processing.
*a. 1hin
!. >rid
c. Integrated
d. #ppliance
"-/2. Chapter 1+: ;nterprise Computing Question MC #--
____ sstems continue running and performing tasks for at least 22
percent of the time.
a. 5ltradense
!. 6lade
*c. BighHavaila!ilit
d. 6oth # and 6
"-03. Chapter 1+: ;nterprise Computing Question MC #-/
5ptime is a measure of ____.
a. scala!ilit
!. interopera!ilit
*c. availa!ilit
d. pro!a!ilit
"-01. Chapter 1+: ;nterprise Computing Question MC #-0
BighHavaila!ilit sstems often include a feature called ____& which
allows components& such as a D#I) hard disk or power supplies& to !e
replaced while the rest of the sstem continues to perform its tasks.
a. redundanc
!. power mapping
c. integration
*d. hotHswapping
"-0". Chapter 1+: ;nterprise Computing Question MC #-2
# highHavaila!ilit sstem ma include ____ components& such as e(tra
power supplies& that allow for a functioning component to take over
automaticall the tasks of a similar component that fails.
*a. redundant
!. scala!le
c. grid
d. ultradense
"-0'. Chapter 1+: ;nterprise Computing Question MC #/3
____ is a measure of how well computer hardware& software& or an
information sstem can grow to meet increasing performance demands.
a. #vaila!ilit
*!. .cala!ilit
c. Interopera!ilit
d. 4ro!a!ilit
"-0+. Chapter 1+: ;nterprise Computing Question MC #/1
#n information sstem must share information& or have ____& with other
information sstems within an enterprise.
a. availa!ilit
!. scala!ilit
*c. interopera!ilit
d. pro!a!ilit
"-0,. Chapter 1+: ;nterprise Computing Question MC #/"
#$n% ____& sometimes called an archival !ackup& copies all of the files
in a computer.
*a. full !ackup
!. differential !ackup
c. selective !ackup
d. incremental !ackup
"-0-. Chapter 1+: ;nterprise Computing Question MC #/'
#$n% ____ copies onl the files that have changed since the full
!ackup.
a. full !ackup
*!. differential !ackup
c. selective !ackup
"-0/. Chapter 1+: ;nterprise Computing Question MC #/+
#$n% ____ copies the files that have changed since the last full !ackup
or last incremental !ackup.
a. full !ackup
c. selective !ackup
*d. incremental !ackup
"-00. Chapter 1+: ;nterprise Computing Question MC #/,
#$n% ____& sometimes called a partial !ackup& allows the user to choose
specific files to !ackup& regardless of whether or not the files have
changed since the last incremental !ackup.
a. full !ackup
*c. selective !ackup
"-02. Chapter 1+: ;nterprise Computing Question MC #/-
# disaster ____ plan is a written plan descri!ing the steps a compan
would take to restore computer operations in the event of a disaster.
a. restoration
*!. recover
c. prevention
d. !aseline
"-23. Chapter 1+: ;nterprise Computing Question MC #//
In a disaster recover plan& the emergenc plan specifies ____.
a. information for simulating various levels of disasters and
recording an organi=ation:s a!ilit to recover
*!. the steps to !e taken immediatel after a disaster strikes
c. the actions to !e taken to restore full information processing
operations
d. how a compan uses !ackup files and eIuipment to resume
information processing
"-21. Chapter 1+: ;nterprise Computing Question MC #/0
In a disaster recover plan& the !ackup plan specifies ____.
!. the steps to !e taken immediatel after a disaster strikes
c. the actions to !e taken to restore full information processing
operations
*d. how a compan uses !ackup files and eIuipment to resume
"-2". Chapter 1+: ;nterprise Computing Question MC #/2
In a disaster recover plan& the recover plan specifies ____.
!. the steps to !e taken immediatel after a disaster strikes
*c. the actions to !e taken to restore full information
processing operations
d. how a compan uses !ackup files and eIuipment to resume
"-2'. Chapter 1+: ;nterprise Computing Question MC #03
#n alternative to maintaining an alternate computer facilit is to
enter into a$n% ____ !ackup relationship with another firm& where one
firm provides space and sometimes eIuipment to the other in case of a
disaster.
a. fullHrestoration
!. preventative
*c. reciprocal
d. incremental
"-2+. Chapter 1+: ;nterprise Computing Question M1L #1
# decentrali=ed approach to information technolog e(ists when
companies maintain central computers supported ! a central I1
department.
a. 1rue
*!. Lalse
"-2,. Chapter 1+: ;nterprise Computing Question M1L #"
# centrali=ed approach to information sstems usuall increases the
cost of maintenance and reduces managea!ilit.
a. 1rue
*!. Lalse
"-2-. Chapter 1+: ;nterprise Computing Question M1L #'
1he tpes of information that users reIuire depends on their emploee
level in a compan.
*a. 1rue
!. Lalse
"-2/. Chapter 1+: ;nterprise Computing Question M1L #+
#ll emploees& including managers& in a compan need accurate
information to perform their Ao!s effectivel.
*a. 1rue
!. Lalse
"-20. Chapter 1+: ;nterprise Computing Question M1L #,
Linancial software manages everda transactions& such as sales and
paments to suppliers.
a. 1rue
*!. Lalse
"-22. Chapter 1+: ;nterprise Computing Question M1L #-
5sing C#)& a factor can link individual processes so that production
is !alanced& efficient& and driven ! customer demand.
a. 1rue
*!. Lalse
"/33. Chapter 1+: ;nterprise Computing Question M1L #/
Companies use MD4 and MD4 II sstems to facilitate an MD4 or MD4 II
approach to their manufacturing.
*a. 1rue
!. Lalse
"/31. Chapter 1+: ;nterprise Computing Question M1L #0
.L# software seldom runs on mo!ile devices or note!ook computers.
a. 1rue
*!. Lalse
"/3". Chapter 1+: ;nterprise Computing Question M1L #2
@e! site management software ena!les an I1 department to limit access
to sensitive information.
a. 1rue
*!. Lalse
"/3'. Chapter 1+: ;nterprise Computing Question M1L #13
.ecurit software tracks leads and inIuiries from customers.
a. 1rue
*!. Lalse
"/3+. Chapter 1+: ;nterprise Computing Question MD #1
;nterprises produce and gather a lot of information regarding ____
activit.
a. management
!. supplier
c. customer
d. emploee
"/3,. Chapter 1+: ;nterprise Computing Question MD #"
@hich of the following tasks are linked& such that a change in one task
usuall affects the other tasksJ
a. planning
!. leading
c. organi=ing
d. controlling
"/3-. Chapter 1+: ;nterprise Computing Question MD #'
Management information sstems allow users to ____.
a. hire emploees
!. supervise activities
c. solve pro!lems
d. track progress
"/3/. Chapter 1+: ;nterprise Computing Question MD #+
;(ternal sources of data for a ).. might include ____.
a. interest rates
!. population trends
c. sales orders
d. raw material pricing
"/30. Chapter 1+: ;nterprise Computing Question MD #,
Lor a )..& data from internal sources could include ____.
a. MD4 results
!. costs of new housing construction
c. inventor records
d. financial data from accounting analses
"/32. Chapter 1+: ;nterprise Computing Question MD #-
.ome )..s include their own ____ that help users retrieve data and
anal=e the results.
a. Iuer languages
!. programming languages
c. statistical analses
d. graphics
"/13. Chapter 1+: ;nterprise Computing Question MD #/
CDM mainl is used across ____ departments.
a. sales
!. marketing
c. engineering
d. customer service
"/11. Chapter 1+: ;nterprise Computing Question MD #0
6ased on a user:s actions& a CM. ____ content.
a. processes
!. inde(es
c. categori=es
d. stores
"/1". Chapter 1+: ;nterprise Computing Question MD #2
# D#I) sstem duplicates ____ to improve data relia!ilit.
a. Iueries
!. instructions
c. data
d. information
"/1'. Chapter 1+: ;nterprise Computing Question MD #13
# computer:s downtime includes an time that a computer ____.
a. crashes
!. reIuires installation of replacement parts
c. needs repairs
d. reIuires installation of upgrade parts
"/1+. Chapter 1+: ;nterprise Computing Question 1L #1
Managers at the top two levels of an organi=ation& including the chief
e(ecutive officer $C;*%& mainl concern themselves with operational
decisions and shortHterm planning.
a. 1rue
*!. Lalse
"/1,. Chapter 1+: ;nterprise Computing Question 1L #"
1he activities related to running a !usiness are called ancillar
activities.
a. 1rue
*!. Lalse
"/1-. Chapter 1+: ;nterprise Computing Question 1L #'
# centrali=ed approach to information sstems allows for greater
fle(i!ilit& allowing each functional unit or department to customi=e
information sstems to their particular needs.
a. 1rue
*!. Lalse
"/1/. Chapter 1+: ;nterprise Computing Question 1L #+
C#M allows engineers to create a computer prototpe for use in testing
under a variet of conditions& such as hurricanes and earthIuakes.
a. 1rue
*!. Lalse
"/10. Chapter 1+: ;nterprise Computing Question 1L #,
# 14. program routes customer telephone calls to the most appropriate
support person depending on the identit of the customer or responses
the customer gives to prompts.
a. 1rue
*!. Lalse
"/12. Chapter 1+: ;nterprise Computing Question 1L #-
;nterpriseHwide sstems are necessar !ecause functional units within
an enterprise have a significant need to share data among the units.
*a. 1rue
!. Lalse
"/"3. Chapter 1+: ;nterprise Computing Question 1L #/
;nterpriseHwide sstems can collect and com!ine data more Iuickl and
provide e(ecutive management access to a more upHtoHdate and accurate
view of what is happening in an organi=ation.
*a. 1rue
!. Lalse
"/"1. Chapter 1+: ;nterprise Computing Question 1L #0
#n *I. reduces emploee productivit and prevents communications among
emploees.
a. 1rue
*!. Lalse
"/"". Chapter 1+: ;nterprise Computing Question 1L #2
#n *I. supports man administrative activities.
*a. 1rue
!. Lalse
"/"'. Chapter 1+: ;nterprise Computing Question 1L #13
1ransaction processing sstems were among the first computeri=ed
sstems that processed !usiness data.
*a. 1rue
!. Lalse
"/"+. Chapter 1+: ;nterprise Computing Question 1L #11
nar006-1.jpg
@ith the processing model shown on the right in the accompaning
figure& the computer collects data over time and processes all
transactions later& as a group.
a. 1rue
*!. Lalse
"/",. Chapter 1+: ;nterprise Computing Question 1L #1"
nar006-1.jpg
1oda& most transaction processing sstems use the processing model on
the left in the accompaning figure.
a. 1rue
*!. Lalse
"/"-. Chapter 1+: ;nterprise Computing Question 1L #1'
MI.s seldom are integrated with transaction processing sstems.
a. 1rue
*!. Lalse
"/"/. Chapter 1+: ;nterprise Computing Question 1L #1+
#n MI. focuses on creating information that managers and other users
need to perform their Ao!s.
*a. 1rue
!. Lalse
"/"0. Chapter 1+: ;nterprise Computing Question 1L #1,
In an e(ception report& outHofHtheHordinar conditions& called
nonstandard criteria& define the normal activit or status range.
a. 1rue
*!. Lalse
"/"2. Chapter 1+: ;nterprise Computing Question 1L #1-
nar001-1.jpg
#n ;I. like the one shown in the accompaning figure tpicall uses
internal data sources such as sales orders or inventor records.
a. 1rue
*!. Lalse
"/'3. Chapter 1+: ;nterprise Computing Question 1L #1/
.upporting sstems help all levels of users make decisions.
a. 1rue
*!. Lalse
"/'1. Chapter 1+: ;nterprise Computing Question 1L #10
In an e(pert sstem& a knowledge !ase is a set of logical Audgments
that are applied to the inference rules each time a user descri!es a
situation to the e(pert sstem.
a. 1rue
*!. Lalse
"/'". Chapter 1+: ;nterprise Computing Question 1L #12
In an e(pert sstem& the inference rules are the com!ined su!Aect
knowledge and e(perience of human e(perts.
a. 1rue
*!. Lalse
"/''. Chapter 1+: ;nterprise Computing Question 1L #"3
MM technolog senses a person:s actions and& !ased on logical
assumptions and prior e(perience& takes the appropriate action to
complete a task.
a. 1rue
*!. Lalse
"/'+. Chapter 1+: ;nterprise Computing Question 1L #"1
5sing standard and accepted technologies reIuires a compan to
reengineer solutions to tpical pro!lems.
a. 1rue
*!. Lalse
"/',. Chapter 1+: ;nterprise Computing Question 1L #""
nar003-1.jpg
# portal like the one in the accompaning figure seldom includes search
capa!ilities or a link to a search engine.
a. 1rue
*!. Lalse
"/'-. Chapter 1+: ;nterprise Computing Question 1L #"'
# data warehouse cannot !e stored in a cloud computing environment.
a. 1rue
*!. Lalse
"/'/. Chapter 1+: ;nterprise Computing Question 1L #"+
6ecause of the introduction of newer technologies& ;)I no longer
thrives in man !usinesses.
*a. 1rue
!. Lalse
"/'0. Chapter 1+: ;nterprise Computing Question 1L #",
*ne of the first steps in the development of eHcommerce was 14.& which
originall was created to eliminate paperwork and increase response
time in !usiness transactions.
a. 1rue
*!. Lalse
"/'2. Chapter 1+: ;nterprise Computing Question 1L #"-
@e! services include traditional user interfaces& such as a @e! page.
a. 1rue
*!. Lalse
"/+3. Chapter 1+: ;nterprise Computing Question 1L #"/
@ith @e! services& companies provide a critical piece of !usiness
functionalit to a user without worring a!out providing a complete
solution.
*a. 1rue
!. Lalse
"/+1. Chapter 1+: ;nterprise Computing Question 1L #"0
@orkflow rules trigger general actions to !e taken outside a compan.
a. 1rue
*!. Lalse
"/+". Chapter 1+: ;nterprise Computing Question 1L #"2
.erver virtuali=ation provides the capa!ilit to logicall divide a
phsical server into man virtual servers.
*a. 1rue
!. Lalse
"/+'. Chapter 1+: ;nterprise Computing Question 1L #'3
1he advantage of server virtuali=ation is that it does not reIuire a
new phsical server.
*a. 1rue
!. Lalse
"/++. Chapter 1+: ;nterprise Computing Question 1L #'1
>rid computing is rarel used in research environments.
a. 1rue
*!. Lalse
"/+,. Chapter 1+: ;nterprise Computing Question 1L #'"
# disadvantage of storage virtuali=ation is that the storage cannot !e
configured Iuickl.
a. 1rue
*!. Lalse
"/+-. Chapter 1+: ;nterprise Computing Question 1L #''
Cloud computing allows a compan to diversif its network and server
infrastructure.
*a. 1rue
!. Lalse
"/+/. Chapter 1+: ;nterprise Computing Question 1L #'+
@hen a compan uses cloud computing resources& the pa a fee !ased on
the amount of computing time and other resources that the consume.
*a. 1rue
!. Lalse
"/+0. Chapter 1+: ;nterprise Computing Question 1L #',
?ewsprint on the @e! is not replacing the newspaper& !ut enhancing it
and reaching different populations.
*a. 1rue
!. Lalse
"/+2. Chapter 1+: ;nterprise Computing Question 1L #'-
# level 1 D#I) configuration reduces storage relia!ilit !ecause& if a
drive should fail& a duplicate of the reIuested data item is
unavaila!le elsewhere within the arra of disks.
a. 1rue
*!. Lalse
"/,3. Chapter 1+: ;nterprise Computing Question 1L #'/
.triping impairs disk access time& !ut does offer data duplication.
a. 1rue
*!. Lalse
"/,1. Chapter 1+: ;nterprise Computing Question 1L #'0
# compan tpicall implements a .#? solution for adding additional
storage to an e(isting network.
a. 1rue
*!. Lalse
"/,". Chapter 1+: ;nterprise Computing Question 1L #'2
# ?#. server is !est suited as central storage for an entire enterprise
or large information sstem& such as an ;D4 $enterprise resource
planning% sstem.
a. 1rue
*!. Lalse
"/,'. Chapter 1+: ;nterprise Computing Question 1L #+3
@ith a practice known as outsourcing& larger enterprises elect to
offload all $or at least the !ackup% storage management to an outside
organi=ation or online @e! service.
*a. 1rue
!. Lalse
"/,+. Chapter 1+: ;nterprise Computing Question 1L #+1
In a !lade server& the individual !lades insert into a !lade server
chassis that can hold man !lades.
*a. 1rue
!. Lalse
"/,,. Chapter 1+: ;nterprise Computing Question 1L #+"
6esides the costs in space demanded ! !lade servers& !lade servers
reIuire more maintenance& use more energ& generate more heat& and are
difficult to replace or upgrade.
a. 1rue
*!. Lalse
"/,-. Chapter 1+: ;nterprise Computing Question 1L #+'
# !lade server made ! one manufacturer is compati!le with the !lade
server chassis of ever other manufacturer.
a. 1rue
*!. Lalse
"/,/. Chapter 1+: ;nterprise Computing Question 1L #++
*ne of the goals of an enterprise:s hardware is to maintain a low level
of availa!ilit to end users.
a. 1rue
*!. Lalse
"/,0. Chapter 1+: ;nterprise Computing Question 1L #+,
#dding additional hardware often is the easiest method to grow& or
scale& an information sstem.
*a. 1rue
!. Lalse
"/,2. Chapter 1+: ;nterprise Computing Question 1L #+-
Individual 4C !lades in a !lade server each act as a separate personal
computer.
*a. 1rue
!. Lalse
"/-3. Chapter 1+: ;nterprise Computing Question 1L #+/
5nlike the emergenc plan& the recover plan is the same for each tpe
of disaster.
a. 1rue
*!. Lalse
"/-1. Chapter 1+: ;nterprise Computing Question 1L #+0
nar002-1.jpg
;nterprise resource planning sstems like the ones shown in the
accompaning figure often serve as a !asis for CDM.
*a. 1rue
!. Lalse
"/-". Chapter 1+: ;nterprise Computing Question 1L #+2
nar002-1.jpg
1he ;D4 sstem $e(amples shown in the accompaning figure% installed at
each compan must !e customi=ed to match the !usiness reIuirements of
the enterprise.
*a. 1rue
!. Lalse
"/-'. Chapter 1+: ;nterprise Computing Question 1L #,3
nar002-1.jpg
1he complete integration provided ! ;D4 $e(amples in the accompaning
figure% means information is shared rapidl and management receives a
more complete and timel view of an organi=ation through the
information.
*a. 1rue
!. Lalse
"/-+. Chapter 1+: ;nterprise Computing Question C* #1
____________________ management& which include$s% the highest positions
in a compan& focus$es% on the longHrange direction of the compan.
Correct #nswer$s%:
a. ;(ecutive
"/-,. Chapter 1+: ;nterprise Computing Question C* #"
____________________ management is7are responsi!le for implementing the
strategic decisions of higher management.
Correct #nswer$s%:
a. Middle
"/--. Chapter 1+: ;nterprise Computing Question C* #'
____________________ management supervises the production& clerical&
and other emploees.
Correct #nswer$s%:
a. *perational
"/-/. Chapter 1+: ;nterprise Computing Question C* #+
____________________ emploees include production& clerical& and other
personnel.
Correct #nswer$s%:
a. ?onmanagement
"/-0. Chapter 1+: ;nterprise Computing Question C* #,
?onmanagement emploees have access to the information to make
decisions that previousl were made ! managers 9 a trend called
____________________ users.
Correct #nswer$s%:
a. empowering
"/-2. Chapter 1+: ;nterprise Computing Question C* #-
____________________ uses a computer and special software to aid in
product design.
Correct #nswer$s%:
a. C#)
!. ComputerHaided design
c. ComputerHaided design $C#)%
d. C#) $ComputerHaided design%
"//3. Chapter 1+: ;nterprise Computing Question C* #/
____________________ uses computers to test product designs.
Correct #nswer$s%:
a. ComputerHaided engineering
!. C#;
c. C#; $ComputerHaided engineering%
d. ComputerHaided engineering $C#;%
"//1. Chapter 1+: ;nterprise Computing Question C* #0
____________________ allows an engineer to view single or multiple
laers of an airplaneQs design& for e(ample.
Correct #nswer$s%:
a. ComputerHaided design
!. C#)
c. C#) $ComputerHaided design%
d. ComputerHaided design $C#)%
"//". Chapter 1+: ;nterprise Computing Question C* #2
5sing ____________________& engineers can test the design of a car or
!ridge !efore it is !uilt.
Correct #nswer$s%:
a. ComputerHaided engineering
!. C#;
c. C#; $ComputerHaided engineering%
d. ComputerHaided engineering $C#;%
"//'. Chapter 1+: ;nterprise Computing Question C* #13
____________________ is the use of computers to control production
eIuipment.
Correct #nswer$s%:
a. ComputerHaided manufacturing
!. C#M
c. C#M $ComputerHaided manufacturing%
d. ComputerHaided manufacturing $C#M%
"//+. Chapter 1+: ;nterprise Computing Question C* #11
____________________ uses computers to integrate the man different
operations of the manufacturing process& using such technologies as
C#)& C#;& and C#M.
Correct #nswer$s%:
a. CIM
!. ComputerHintegrated manufacturing
c. CIM $ComputerHintegrated manufacturing%
d. ComputerHintegrated manufacturing $CIM%
"//,. Chapter 1+: ;nterprise Computing Question C* #1"
____________________ is an approach to information management in a
manufacturing environment that uses software to help monitor and
control processes related to production.
Correct #nswer$s%:
a. Material reIuirements planning
!. MD4
c. Material reIuirements planning $MD4%
d. MD4 $Material reIuirements planning%
"//-. Chapter 1+: ;nterprise Computing Question C* #1'
____________________ focuses on issues related to inventor of parts
and forecasting future demand.
Correct #nswer$s%:
a. Material reIuirements planning
!. MD4
c. Material reIuirements planning $MD4%
d. MD4 $Material reIuirements planning%
"///. Chapter 1+: ;nterprise Computing Question C* #1+
____________________ is an e(tension of MD4 and also includes software
that helps in scheduling& tracking production in real time& and
monitoring product Iualit.
Correct #nswer$s%:
a. Material resource planning II
!. MD4 II
c. Material resource planning $MD4% II
d. MD4 $Material resource planning% II
"//0. Chapter 1+: ;nterprise Computing Question C* #1,
____________________ software eIuips traveling salespeople with the
electronic tools the need to !e more productive.
Correct #nswer$s%:
a. .ales force automation
!. .L#
c. .ales force automation $.L#%
d. .L# $.ales force automation%
"//2. Chapter 1+: ;nterprise Computing Question C* #1-
____________________ software manages the daHtoHda interactions with
customers& such as telephone calls& eHmail interactions& @e!
interactions& and instant messaging sessions.
Correct #nswer$s%:
a. CIM
!. Customer interaction management
c. CIM $Customer interaction management%
d. Customer interaction management $CIM%
"/03. Chapter 1+: ;nterprise Computing Question C* #1/
____________________ software helps salespeople manage customer
contacts& schedule customer meetings& log customer interactions& manage
product information& and take orders from customers.
Correct #nswer$s%:
a. .ales force automation
!. .L#
c. .ales force automation $.L#%
d. .L# $.ales force automation%
"/01. Chapter 1+: ;nterprise Computing Question C* #10
____________________ software assists support personnel in providing
the !est solutions for customers.
Correct #nswer$s%:
a. CIM
!. Customer interaction management
c. CIM $Customer interaction management%
d. Customer interaction management $CIM%
"/0". Chapter 1+: ;nterprise Computing Question C* #12
1he ____________________ department makes technolog decisions for an
enterprise.
Correct #nswer$s%:
a. I1
!. information technolog
c. information technolog $I1%
d. I1 $information technolog%
"/0'. Chapter 1+: ;nterprise Computing Question C* #"3
Man companies elevate the importance of information technolog !
including a ____________________ e(ecutive position that reports to the
C;*.
Correct #nswer$s%:
a. CI*
!. chief information officer
c. chief information officer $CI*%
d. CI* $chief information officer%
"/0+. Chapter 1+: ;nterprise Computing Question C* #"1
.ome people descri!e a$n% ____________________ as office automation.
Correct #nswer$s%:
a. *I.
!. office information sstem
c. *I. $office information sstem%
d. office information sstem $*I.%
"/0,. Chapter 1+: ;nterprise Computing Question C* #""
#$n% ____________________ is an information sstem that captures and
processes data from daHtoHda !usiness activities.
Correct #nswer$s%:
a. transaction processing sstem
!. 14.
c. 14. $transaction processing sstem%
d. transaction processing sstem $14.%
"/0-. Chapter 1+: ;nterprise Computing Question C* #"'
#$n% ____________________ is an individual !usiness activit.
Correct #nswer$s%:
a. transaction
"/0/. Chapter 1+: ;nterprise Computing Question C* #"+
@hen customers make a purchase with a credit card& the are interacting
with a$n% ____________________.
Correct #nswer$s%:
a. transaction processing sstem
!. 14.
c. 14. $transaction processing sstem%
d. transaction processing sstem $14.%
"/00. Chapter 1+: ;nterprise Computing Question C* #",
Management information sstems evolved from ____________________.
Correct #nswer$s%:
a. transaction processing sstems
"/02. Chapter 1+: ;nterprise Computing Question C* #"-
4u!lishing entities& such as news services& use ____________________ to
keep @e! sites up to date.
Correct #nswer$s%:
a. CM.
!. content management sstems
c. CM. $content management sstems%
d. content management sstems $CM.%
"/23. Chapter 1+: ;nterprise Computing Question C* #"/
#$n% ____________________ is a com!ination of data!ases& software& and
procedures that organi=es and allows access to various forms of
documents and other files& including images and multimedia content.
Correct #nswer$s%:
a. CM.
!. content management sstems
c. CM. $content management sstems%
d. content management sstems $CM.%
"/21. Chapter 1+: ;nterprise Computing Question C* #"0
____________________ is the process of collecting data from the
Internet as a source for a data warehouse.
Correct #nswer$s%:
a. @e! farming
"/2". Chapter 1+: ;nterprise Computing Question C* #"2
1wo popular platforms for !uilding and running ____________________ are
the .un Microsstems Gava ;; platform and the Microsoft .?;1 platform.
Correct #nswer$s%:
a. @e! services
"/2'. Chapter 1+: ;nterprise Computing Question C* #'3
Decentl& ____________________ have replaced or supplemented e(isting
electronic data interchange sstems.
Correct #nswer$s%:
a. e(tranets
"/2+. Chapter 1+: ;nterprise Computing Question C* #'1
#$n% ____________________ contains a central li!rar& or repositor&
from which users are allowed to check out documents.
Correct #nswer$s%:
a. document management sstem
!. )M.
c. document management sstem $)M.%
d. )M. $document management sstem%
"/2,. Chapter 1+: ;nterprise Computing Question C* #'"
#$n% ____________________ application is a program that assists in the
management and tracking of all the activities in a !usiness from start
to finish.
Correct #nswer$s%:
a. workflow
"/2-. Chapter 1+: ;nterprise Computing Question C* #''
1he secure connection that a virtual private network $84?% creates
!etween a user:s computer and a compan:s network is called a$n%
____________________ tunnel.
Correct #nswer$s%:
a. virtual private network
!. 84?
c. virtual private network $84?%
d. 84? $virtual private network%
"/2/. Chapter 1+: ;nterprise Computing Question C* #'+
@ith ____________________ computing& the network and server capacit
ma !e duplicated around the world so that& for e(ample& an outage of a
single server does not affect the companQs operations.
Correct #nswer$s%:
a. cloud
"/20. Chapter 1+: ;nterprise Computing Question C* #',
1he simplest D#I) design is level 1& called ____________________& which
writes data on two disks at the same time to duplicate the data.
Correct #nswer$s%:
a. mirroring
"/22. Chapter 1+: ;nterprise Computing Question C* #'-
____________________ hardware allows large organi=ations to manage and
store information and data using devices geared for heav use& ma(imum
availa!ilit& and ma(imum efficienc.
Correct #nswer$s%:
a. ;nterprise
"033. Chapter 1+: ;nterprise Computing Question C* #'/
# group of two or more integrated disks that acts like a single large
hard disk is called a$n% ____________________.
Correct #nswer$s%:
a. D#I)
!. redundant arra of independent disks
c. D#I) $redundant arra of independent disks%
d. redundant arra of independent disks $D#I)%
"031. Chapter 1+: ;nterprise Computing Question C* #'0
.ome D#I) levels use a techniIue called ____________________& which
splits data& instructions& and information across multiple disks in the
arra.
Correct #nswer$s%:
a. striping
"03". Chapter 1+: ;nterprise Computing Question C* #'2
#$n% ____________________ is a server that is placed on a network with
the sole purpose of providing storage to users and information sstems
attached to the network.
Correct #nswer$s%:
a. network attached storage
!. ?#.
c. network attached storage $?#.%
d. ?#. $network attached storage%
"03'. Chapter 1+: ;nterprise Computing Question C* #+3
1he ____________________ of hardware to users is a measure of how often
it is online.
Correct #nswer$s%:
a. availa!ilit
"03+. Chapter 1+: ;nterprise Computing Question M# #1H"3
definition.#ctivities that usuall are separated from those relating to
the main mission of the compan& which are the core activities.1he kind
of approach to I1 in which some companies maintain their own
information sstemsMind of information sstems used ! multiple
departments to facilitate information sharing and communication within
an enterprise.Most e(amples of this kind of software includes a @e!
interface for the emploees and the human resources personnel& allowing
!oth to interact with the sstem when the are in the office or at
home.# kind of marketing information sstem that stores and anal=es
data gathered from demographics and surves..ome of these programs
allow a salesperson to upload information to a central office at the
end of the da or end of the week.Mind of sstems that strive to
ma(imi=e the value of each shipment made ! a compan while keeping
costs to a minimum.@ith this kind of processing& the computer processes
each transaction as it is entered.Com!ines information from several
!usiness sources& !oth inside and outside an enterprise.Includes one or
more data!ases and one or more information sstems storing data..maller
in si=e than enterprisesK tpicall lack an international
presence)epartments& centers& and divisions in a tpical enterpriseMind
of enterprise that owns a large num!er of stores in a wide geographical
areaMind of enterprise that creates goods on a large scale and then
distri!utes and sells them to consumers and other organi=ationsMind of
enterprise that tpicall does not create or sell goodsMind of
enterprise that seeks to purchase and then sell large Iuantities of
goods to other organi=ations& usuall at a lower cost than
retail#ctivities that relate to the main mission of the companMind of
decisions made ! e(ecutive management1he core activities of a
!usiness& and involve the creation& selling& and support of the
products and services that the compan producesMind of decisions made
! middle managementsupporting decentrali=ed integrated ;DM market
research sstem .L# distri!ution *E14 portal data warehouse .M6
functional unit retail manufacturing service wholesale core strategic
operations tactical
NaO 1. #ctivities that usuall are separated from those
relating to the main mission of the compan& which are the core
activities.
N!O ". 1he kind of approach to I1 in which some companies
maintain their own information sstems
NcO '. Mind of information sstems used ! multiple
departments to facilitate information sharing and communication within
an enterprise.
NdO +. Most e(amples of this kind of software includes a @e!
interface for the emploees and the human resources personnel& allowing
!oth to interact with the sstem when the are in the office or at
home.
NeO ,. # kind of marketing information sstem that stores and
anal=es data gathered from demographics and surves.
NfO -. .ome of these programs allow a salesperson to upload
information to a central office at the end of the da or end of the
week.
NgO /. Mind of sstems that strive to ma(imi=e the value of
each shipment made ! a compan while keeping costs to a minimum.
NhO 0. @ith this kind of processing& the computer processes
each transaction as it is entered.
NiO 2. Com!ines information from several !usiness sources&
!oth inside and outside an enterprise.
NAO 13. Includes one or more data!ases and one or more
information sstems storing data.
NkO 11. .maller in si=e than enterprisesK tpicall lack an
international presence
NlO 1". )epartments& centers& and divisions in a tpical
enterprise
NmO 1'. Mind of enterprise that owns a large num!er of stores
in a wide geographical area
NnO 1+. Mind of enterprise that creates goods on a large scale
and then distri!utes and sells them to consumers and other
organi=ations
NoO 1,. Mind of enterprise that tpicall does not create or
sell goods
NpO 1-. Mind of enterprise that seeks to purchase and then
sell large Iuantities of goods to other organi=ations& usuall at a
lower cost than retail
NIO 1/. #ctivities that relate to the main mission of the
compan
NrO 10. Mind of decisions made ! e(ecutive management
NsO 12. 1he core activities of a !usiness& and involve the
creation& selling& and support of the products and services that the
compan produces
NtO "3. Mind of decisions made ! middle management
a. supporting
!. decentrali=ed
c. integrated
d. ;DM
e. market research sstem
f. .L#
g. distri!ution
h. *E14
i. portal
A. data warehouse
k. .M6
l. functional unit
m. retail
n. manufacturing
o. service
p. wholesale
I. core
r. strategic
s. operations
t. tactical
"03,. Chapter 1+: ;nterprise Computing Question ;. #1
;(plain in detail what a decision support sstem $)..% is. Include an
e(planation of what an ;I. is in our response
Correct #nswer:
# decision support sstem $)..% helps users anal=e data and make
decisions. *ften& a transaction processing sstem or management
information sstem does not generate the tpe of report a manager needs
to make a decision.
# variet of decision support sstems e(ist. .ome are compan specific
and designed solel for managers. *thers are availa!le to everone on
the @e!. 4rograms that anal=e data& such as those in a decision
support sstem& sometimes are called online analtical processing
$*E#4% programs. 6ecause the summari=e information& these programs
process man records at a time. 1his is different from online
transaction processing programs& which process individual records at
one time.
# decision support sstem uses data from internal and e(ternal sources.
Internal sources of data might include sales orders& MD4 and MD4 II
results& inventor records& or financial data from accounting and
financial analses. )ata from e(ternal sources could include interest
rates& population trends& costs of new housing construction& or raw
material pricing.
.ome decision support sstems include their own Iuer languages&
statistical analses& spreadsheets& and graphics that help users
retrieve data and anal=e the results. .ome also allow managers to
create a model of the factors affecting a decision. # product manager
might need to decide on a price for a new product. # simple model for
finding the !est price would include factors for the e(pected sales
volume at various price levels. 1he model allows the user to ask whatH
if Iuestions and view the e(pected results.
# special tpe of decision support sstem& called an e(ecutive
information sstem $;I.%& supports the strategic information needs of
e(ecutive management. #n ;I. presents information as charts and ta!les
that show trends& ratios& and statistics. .uch a sstem tpicall uses
e(ternal data sources such as the )ow Gones Interactive or the
Internet. 1hese e(ternal data sources provide current information a!out
interest rates& commodit prices& and other leading economic
indicators. # large num!er of e(ecutive managers use ;I. to compile
information from various departments& such as marketing& manufacturing&
and finance. Lor e(ample& a manager might use an ;I. to anal=e a
compan:s financial trends.
"03-. Chapter 1+: ;nterprise Computing Question ;. #"
;(plain what an e(pert sstem is& including a definition of the terms
knowledge !ase and inference rules in the e(planation.
Correct #nswer:
#n e(pert sstem is an information sstem that captures and stores the
knowledge of human e(perts and then imitates human reasoning and
decision making.
;(pert sstems consist of two main components: a knowledge !ase and
inference rules. # knowledge !ase is the com!ined su!Aect knowledge and
e(periences of the human e(perts. 1he inference rules are a set of
logical Audgments that are applied to the knowledge !ase each time a
user descri!es a situation to the e(pert sstem.
;(pert sstems help all levels of users make decisions. ?onmanagement
emploees use them to help with Ao!Hrelated decisions. ;(pert sstems
also successfull have resolved such diverse pro!lems as diagnosing
illnesses& searching for oil& and making soup.
"03/. Chapter 1+: ;nterprise Computing Question ;. #'
)escri!e what a content management sstem is.
Correct #nswer:
# content management sstem $CM.% is an information sstem that is a
com!ination of data!ases& software& and procedures that organi=es and
allows access to various forms of documents and other files& including
images and multimedia content. # content management sstem includes
information a!out the files and data& called metadata. Lor e(ample& the
metadata for a compan:s emploee manual ma include the author:s name&
revision num!er& a !rief summar& and last revision date. 1he content
management sstem also provides securit controls for the content& such
as who is allowed to add& view& and modif content and on which content
the user is allowed to perform those operations.
5sers add content to a content management sstem using a graphical user
interface or @e! page. 6ased on the user:s actions& the content
management sstem processes content& categori=es the content& inde(es
the content so that it can later !e searched& and stores the content.
5sers then have access to the content stored in such a sstem through
other applications& such as an enterprise portal. ;nterprise portal
software gathers information from the content management sstem& other
information sources from within the enterprise& and information
e(ternal to the enterprise& such as news services.
4u!lishing entities& such as news services& use content management
sstems to keep @e! sites and D.. feeds upHtoHdate. #s news or
information is pu!lished& it is categori=ed and updated on the
appropriate sections of the @e! site. Lor e(ample& a sports writer ma
su!mit a stor to the content management sstem and add metadata that
indicates that the stor is a headline stor. 1he content management
sstem categori=es the stor so that it is displaed as the first item
with a large headline on the sports section of the @e! site. 1he
content management sstem inde(es the information in the stor so that
users who search the @e! site !ased on kewords in the stor will find
a link to the stor.
Man content management sstems serve to enhance the effectiveness of
groupware and colla!oration software. >roupware& such as Eotus ?otes
from I6M& can !e integrated with content management sstems.
"030. Chapter 1+: ;nterprise Computing Question ;. #+
)iscuss D#I) technolog.
Correct #nswer:
Lor applications that depend on relia!le data access& users must have
the data availa!le when the attempt to access it. .ome manufacturers
provide a tpe of hard disk sstem that connects several smaller disks
into a single unit that acts like a single large hard disk. # group of
two or more integrated hard disks is called a D#I) $redundant arra of
independent disks%. #lthough Iuite e(pensive for large computers& D#I)
is more relia!le than traditional hard disks. ?etworks and Internet
servers often use D#I).
D#I) duplicates data& instructions& and information to improve data
relia!ilit. D#I) implements this duplication in different was&
depending on the storage design& or level& !eing used. $1hese levels
are not hierarchical. 1hat is& higher levels are not necessaril !etter
than lower levels.% 1he simplest D#I) storage design is level 1& called
mirroring& which writes data on two disks at the same time to duplicate
the data. # level 1 configuration enhances storage relia!ilit !ecause&
if a drive should fail& a duplicate of the reIuested item is availa!le
elsewhere within the arra of disks.
*ther D#I) levels use a techniIue called striping& which splits data&
instructions& and information across multiple disks in the arra.
.triping improves disk access times& !ut does not offer data
duplication. Lor this reason& some D#I) levels com!ine !oth mirroring
and striping. .ome personal computers now include D#I) storage&
including striping and mirroring& to improve relia!ilit.
"032. Chapter 1+: ;nterprise Computing Question ;. #,
;(plain what a highHavaila!ilit sstem is.
Correct #nswer:
BighHavaila!ilit sstems continue running and performing tasks for at
least 22 percent of the time. .ome users demand that highHavaila!ilit
sstems !e availa!le for 22.2 percent or 22.22 percent of the time.
5ptime is a measurement of availa!ilit. # sstem that has uptime of
22.22 percent is nonfunctional for less than one hour per ear. 1hat
one hour& called downtime& includes an time that the computer crashes&
needs repairs& or reIuires installation of replacement or upgrade
parts. # sstem with 22.2 percent availa!ilit is said to have three
nines of availa!ilit& and a sstem with 22.22 percent availa!ilit is
said to have four nines of availa!ilit.
Critical !usiness sstems demand high levels of availa!ilit.
1elecommunications companies& such as local telephone companies& rel
on highHavaila!ilit sstems to deliver telephone service. ;mergenc
211 communications centers reIuire almost 133 percent uptime for their
hardware and software applications as mandated ! law. Centrali=ed
accounting or financial sstems must !e availa!le to gather sales and
other accounting information from locations scattered around the glo!e.
BighHavaila!ilit sstems often include a feature called hotHswapping.
BotHswapping allows components& such as a D#I) hard disk or power
supplies& to !e replaced while the rest of the sstem continues to
perform its tasks. # highHavaila!ilit sstem also ma include
redundant components. Dedundant components& such as redundant power
supplies& allow for a functioning component to take over automaticall
the tasks of a similar component that fails. @hen a component fails&
the sstem administrator is notified& !ut the computer continues to
perform its tasks !ecause a redundant component has taken its place
automaticall in the sstem.
"013. Chapter 1+: ;nterprise Computing Question ;. #-
;(plain what an emergenc plan is& including a discussion of the
information the plan should contain.
Correct #nswer:
#n emergenc plan specifies the steps to !e taken immediatel after a
disaster strikes. 1he emergenc plan usuall is organi=ed ! tpe of
disaster& such as fire& flood& or earthIuake. )epending on the nature
and e(tent of the disaster& the procedures that are followed in an
emergenc will differ. #ll emergenc plans should contain the following
information:
1. ?ames and telephone num!ers of people and organi=ations to notif
$e.g.& management& fire department& police department%
". 4rocedures to follow with the computer eIuipment $e.g.& eIuipment
shutdown& power shutoff& file removal%
'. ;mploee evacuation procedures
+. Deturn proceduresK that is& who can reenter the facilit and what
actions the are to perform.
"011. Chapter 1+: ;nterprise Computing Question C# #1
Case 14-1
Cou have !een hired as a consultant for a firm that advises large
companies on the !est was to !ring enterpriseHwide technologies to
!ear on their daHtoHda operations.
*ne of the firms in our consulting portfolio is a uniIue car rental
service that positions cars all around the cit& in maAor metropolitan
markets& and allows renters to access the vehicles that are closest to
them& contingent on availa!ilit. If the car rental service would like
to implement a @e! site that provides upHtoHtheHminute availa!ilit
information a!out the cars in their fleet& which of the following
technologies are ou likel to recommendJ
a. workflow application !. @e! services
c. e(tranet d. 84?
Correct #nswer:
!.
"01". Chapter 1+: ;nterprise Computing Question C# #"
Case 14-1
Cou have !een hired as a consultant for a firm that advises large
companies on the !est was to !ring enterpriseHwide technologies to
!ear on their daHtoHda operations.
#nother firm in our portfolio has !een using a lot of less advanced
technologies for communication among its emploees& including mail&
fa(es& and phone calls. If the are looking in particular to moderni=e
and achieve more efficiencies& which of the following technologies are
ou likel to recommendJ
a. e(tranet !. 84?
c. workflow application d. @e! services
Correct #nswer:
a.
"01'. Chapter 1+: ;nterprise Computing Question C# #'
Case 14-2
In our work as a report writer for the admissions office at the local
college& ou are called upon at the height of the admissions season to
provide ke information to the admissions committees so the can
monitor the progress of the review of applicants through the admissions
process.
6eond Aust knowing that all applicants to the college have taken four
ears of ;nglish in high school in order to !e candidates for admission
$which is a reIuirement for admission at our school%& ou have !een
asked to report on precisel what kinds of ;nglish classes the
applicants have taken. #re the courses in composition& literature&
creative writingJ @hich of the following tpes of reports is likel to
serve our purposeJ
a. summar report !. e(ception report
c. transaction report d. detailed report
Correct #nswer:
d.
"01+. Chapter 1+: ;nterprise Computing Question C# #+
Case 14-2
In our work as a report writer for the admissions office at the local
college& ou are called upon at the height of the admissions season to
provide ke information to the admissions committees so the can
monitor the progress of the review of applicants through the admissions
process.
1he administrator of the office needs a Iuick look at all of the
applicants who still& even at this late date& do not have all of their
.#1 scores reported to the college. @hich of the following tpes of
reports is likel to give ou the names of these applicants most
efficientlJ
a. summar report !. e(ception report
c. transaction report d. detailed report
Correct #nswer:
!.
"01,. Chapter 1,: Computer Careers and Certification Question MC #1
1he 6ureau of Ea!or .tatistics reports that the current I1 workforce is
appro(imatel ____.
a. 1.0 million workers
!. "." million workers
*c. -./ million workers
d. 11." million workers
"01-. Chapter 1,: Computer Careers and Certification Question MC #"
Go! opportunities in the computer field generall fall into these
areas: ____.
a. general !usiness and government organi=ations and the computer
service and repair field
!. the computer eIuipment field& the computer software field& and
computer sales
c. the computer education and training field and the I1
consulting field
"01/. Chapter 1,: Computer Careers and Certification Question MC #'
____& which is a main area in an I1 department& operates the
centrali=ed computer eIuipment and administers the network including
!oth data and voice communications.
*a. *perations
!. .stems
c. #nalsis
d. #dministration
"010. Chapter 1,: Computer Careers and Certification Question MC #+
;mploees in a$n% ____ department are responsi!le for keeping all the
computer operations and networks in !usiness and government running
smoothl.
a. *.
*!. I1
c. I.
d. MI.
"012. Chapter 1,: Computer Careers and Certification Question MC #,
Go! titles in the management area of an I1 department include all of
the following ;<C;41 ____.
a. proAect leader7manager
*!. desktop pu!lisher
c. eHcommerce director
d. network administrator7wireless network administrator
"0"3. Chapter 1,: Computer Careers and Certification Question MC #-
Go! titles in the sstem development and programming area of an I1
department include all of the following ;<C;41 ____.
*a. eHcommerce director
!. sstem programmer
c. sstems analst
d. technical writer
"0"1. Chapter 1,: Computer Careers and Certification Question MC #/
)esktop or mo!ile application programmer7developer& which is a Ao!
title in the sstem development and programming area of an I1
department& converts the sstem design into the appropriate computer
language& such as ____.
a. 8isual 6asic
!. CFF
c. Gava
"0"". Chapter 1,: Computer Careers and Certification Question MC #0
.oftware engineer& which is a Ao! title in the sstem development and
programming area of an I1 department& specifies& designs& implements&
tests& and documents highHIualit software in all of the following
fields ;<C;41 ____.
a. ro!otics
*!. semiotics
c. operating sstems
d. animation
"0"'. Chapter 1,: Computer Careers and Certification Question MC #2
@e! software developer& which is a Ao! title in the sstem development
and programming area of an I1 department& anal=es& designs&
implements& and supports @e! applications and works with all of the
*a. 8isual 6asic
!. Gava.cript
c. B1ME
d. multimedia
"0"+. Chapter 1,: Computer Careers and Certification Question MC #13
)ata!ase ____& which is a Ao! title in the sstem development and
programming area of an I1 department& uses data modeling techniIues and
tools to anal=e& tune& and specif data usage within an application
area.
a. modeler
!. manager
*c. analst
d. administrator
"0",. Chapter 1,: Computer Careers and Certification Question MC #11
____ analst& which is a Ao! title in the sstem development and
programming area of an I1 department& works closel with users to
anal=e their reIuirements& designs and develops new information
sstems& and incorporates new technologies.
a. )evelopment
!. 4rogram
*c. .stems
d. Code
"0"-. Chapter 1,: Computer Careers and Certification Question MC #1"
.stems ____& which is a Ao! title in the sstem development and
programming area of an I1 department& installs and maintains operating
sstem software and provides technical support to the programming
staff.
a. analst
!. technician
c. manager
*d. programmer
"0"/. Chapter 1,: Computer Careers and Certification Question MC #1'
____ scientist& which is a Ao! title in the sstem development and
programming area of an I1 department& researches& invents& and develops
innovative solutions to comple( software reIuirements or pro!lems.
*a. Computer
!. I1
c. .oftware
d. 4rogramming
"0"0. Chapter 1,: Computer Careers and Certification Question MC #1+
;Hcommerce ____& which is a Ao! title in the management area of an I1
department& supervises the development and e(ecution of Internet or eH
commerce sstems.
a. manager
*!. director
c. technician
d. analst
"0"2. Chapter 1,: Computer Careers and Certification Question MC #1,
____& which is a Ao! title in the technical services area of an I1
department& formats and com!ines te(t and graphics to produce
pu!licationHread materials.
a. Composer
!. >raphics manager
*c. )esktop pu!lisher7compositor
d. Illustrator
"0'3. Chapter 1,: Computer Careers and Certification Question MC #1-
department& creates visual impressions of products for advertisements
and marketing materials.
*a. >raphic designer
!. )igital forensics e(aminer
c. )esktop pu!lisher
d. >raphics composer
"0'1. Chapter 1,: Computer Careers and Certification Question MC #1/
____ administrator& which is a Ao! title in the securit area of an I1
department& configures routers and firewalls and specifies @e!
protocols and enterprise technologies.
a. Douting
*!. ?etwork securit
c. @e! protocol
d. ;nterprise
"0'". Chapter 1,: Computer Careers and Certification Question MC #10
____ specialist& which is a Ao! title in the technical services area of
an I1 department& reviews programs and documentation to ensure the
meet an organi=ation:s standards.
*a. Qualit assurance
!. DeIuirements
c. .tandards
d. )ocumentation
"0''. Chapter 1,: Computer Careers and Certification Question MC #12
department& maintains an organi=ation:s @e! site and creates or helps
users create @e! pages.
a. @e! developer
*!. @e!master7@e! administrator
c. @e! designer
d. @e! technician
"0'+. Chapter 1,: Computer Careers and Certification Question MC #"3
____ specialist $or data communications analst%& which is a Ao! title
in the operations area of an I1 department& installs& and monitors data
and7or voice communications eIuipment and software and maintains
connections to the Internet and other @#?s.
a. @#?
!. Mo!ile
*c. 8oI4
d. *perations
"0',. Chapter 1,: Computer Careers and Certification Question MC #"1
____ specialist& which is a Ao! in the training area of an I1
department& answers hardware& software& and networking Iuestions in
person& over the telephone& and7or in a chat room.
*a. Belp desk
!. ?etworking
c. Chat room
d. 8oI4
"0'-. Chapter 1,: Computer Careers and Certification Question MC #""
)ata!ase administrator& which is a Ao! title in the technical services
area of an I1 department& does all of the following ;<C;41 ____.
a. creates the data dictionar
!. monitors the performance of the data!ase
c. maintains the data dictionar
*d. develops @e!H!ased data!ases
"0'/. Chapter 1,: Computer Careers and Certification Question MC #"'
@e! designer& which is a Ao! title in the technical services area of an
I1 department& develops graphical content using all of the following
;<C;41 ____.
*a. 8isual 6asic
!. multimedia tools
c. 4hotoshop
d. Llash
"0'0. Chapter 1,: Computer Careers and Certification Question MC #"+
Computer operator& which is a Ao! title in the operations area of an I1
department& performs all of the following eIuipmentHrelated activities
;<C;41 ____.
*a. managing data!ase securit
!. monitoring performance
c. !ackup
d. running Ao!s
"0'2. Chapter 1,: Computer Careers and Certification Question MC #",
Go! titles in the technical services area of an I1 department include
all of the following ;<C;41 ____.
a. data!ase administrator
!. graphic designer7illustrator
c. @e! designer
*d. eHcommerce director
"0+3. Chapter 1,: Computer Careers and Certification Question MC #"-
____ is a Ao! title in the operations area of an I1 department.
a. 4roAect leader7manager
!. )ata!ase analst
c. 4roAect manager
*d. )ata communications analst78oI4 specialist
"0+1. Chapter 1,: Computer Careers and Certification Question MC #"/
____ is a Ao! title in the training area of an I1 department.
a. .oftware engineer
!. @e!master
*c. Belp desk specialist
d. .stems analst
"0+". Chapter 1,: Computer Careers and Certification Question MC #"0
Computer eIuipment manufacturers include all of the following companies
;<C;41 ____.
a. #pple Computer and B4
*!. ?etwork #ssociates and Ded Bat
c. I6M and Eucent 1echnologies
d. Intel and )ell
"0+'. Chapter 1,: Computer Careers and Certification Question MC #"2
1he computer ____ field consists of manufacturers and distri!utors of
computers and computerHrelated hardware.
a. hardware
!. manufacturing
c. software
*d. eIuipment
"0++. Chapter 1,: Computer Careers and Certification Question MC #'3
1he computer ____ field consists of companies that develop&
manufacture& and support a wide range of computer software.
*a. software
!. eIuipment
c. applications
d. operating sstems
"0+,. Chapter 1,: Computer Careers and Certification Question MC #'1
1he computer service and repair field provides preventive ____&
component installation& and repair services to customers.
a. operation
!. training
*c. maintenance
d. an of the a!ove
"0+-. Chapter 1,: Computer Careers and Certification Question MC #'"
Go! titles for careers related to the ____ include proAect
leader7manager& programmer& developer& technical lead& software
engineer& and computer scientist.
a. computer eIuipment field
*!. computer software field
c. computer service and repair field
d. computer education and training field
"0+/. Chapter 1,: Computer Careers and Certification Question MC #''
Eeading software companies include all of the following ;<C;41 ____.
a. Computer #ssociates and #do!e .stems
!. Intuit and Deal?etworks
*c. #M) and Eogitech
d. .!ase and .mantec
"0+0. Chapter 1,: Computer Careers and Certification Question MC #'+
1he largest software compan& ____& has over 02&333 emploees and
annual revenues of more than S-3 !illion.
*a. Microsoft
!. #do!e .stems
c. 6MC .oftware
d. Intuit
"0+2. Chapter 1,: Computer Careers and Certification Question MC #',
nar001-1.jpg
Lor roles like the one in the accompaning figure& strong ____ skills
are important& including a strong listening a!ilit and good oral
communication skills.
a. mathematical
!. artistic
c. analtical
*d. people
"0,3. Chapter 1,: Computer Careers and Certification Question MC #'-
nar001-1.jpg
Computer manufacturers& software vendors& and retailers usuall pa
workers like the one shown in the accompaning figure& !ased on ____.
a. an hourl wage
!. a earl salar
c. the num!er of customers contacted
*d. the amount of product the sell
"0,1. Chapter 1,: Computer Careers and Certification Question MC #'/
nar001-1.jpg
Computer ____& of which one e(ample is shown in the accompaning
figure& must have a general understanding of computers and a specific
knowledge of the product the are selling.
*a. salespeople
!. analsts
c. technicians
d. logicians
"0,". Chapter 1,: Computer Careers and Certification Question MC #'0
#n advantage of attending a trade school is ____ than college or
universit programs.
*a. timeK students often complete trade school programs in a
shorter time
!. attainmentK students often attain a higher degree in trade
school programs
c. pro(imitK students alwas attend trade schools at a closer
location
d. all of the a!ove
"0,'. Chapter 1,: Computer Careers and Certification Question MC #'2
@hich of the following is ?*1 another term for a trade schoolJ
*a. computer college
!. vocational school
c. technical school
d. career college
"0,+. Chapter 1,: Computer Careers and Certification Question MC #+3
#$n% ____ agreement ensures that if a student transfers to a fourHear
college or universit& he or she will receive credit for most of the
courses taken at the communit college level.
a. encapsulation
*!. articulation
c. credit
d. transfer
"0,,. Chapter 1,: Computer Careers and Certification Question MC #+1
nar002-1.jpg
#s shown in the accompaning figure& ____ programs would !e a good
match for people looking for realHworld& practical applications of
their studies.
*a. computer information sstems
!. computer engineering
c. computer science
"0,-. Chapter 1,: Computer Careers and Certification Question MC #+"
nar002-1.jpg
#s shown in the accompaning figure& ____ programs stress the
theoretical side of programming.
a. computer information sstems
!. computer engineering
*c. computer science
"0,/. Chapter 1,: Computer Careers and Certification Question MC #+'
nar002-1.jpg
#s shown in the accompaning figure& ____ programs are focused on
creating actual designs.
*a. computer engineering
!. computer science
c. computer information sstems
"0,0. Chapter 1,: Computer Careers and Certification Question MC #++
#ll of the following are degrees in the computer science7software
engineering field ;<C;41 ____.
a. 6...
!. M...
*c. #.#...
d. 4h.).
"0,2. Chapter 1,: Computer Careers and Certification Question MC #+,
# primar wa to keep upHtoHdate on industr trends and technologies
and to develop new skills in the computer industr is through ____.
a. professional organi=ations and certifications
!. computer pu!lications and @e! sites
c. continuing education activities
"0-3. Chapter 1,: Computer Careers and Certification Question MC #+-
4rofessional organi=ations that are influential in the computer
industr are the ____.
a. #ssociation of 4ersonal Computer 5ser >roups $#4C5>% and Gava
5ser >roup $G5>%
*!. #ssociation for Computing Machiner $#CM% and #ssociation of
Information 1echnolog 4rofessionals $#I14%
c. Einu( 5sers >roups @orld@ide $E5>@@% and 6ureau of Ea!or
.tatistics $6E.%
d. all of the a!ove
"0-1. Chapter 1,: Computer Careers and Certification Question MC #+/
6oth #CM $#ssociation for Computing Machiner% and #I14 $#ssociation of
Information 1echnolog 4rofessionals% offer ____.
a. chapters for !oth professionals and students
!. workshops& seminars& and conventions
c. programs to help with continuing education
"0-". Chapter 1,: Computer Careers and Certification Question MC #+0
1he ____ is a scientific and educational organi=ation dedicated to
advancing knowledge and proficienc of information technolog.
a. IC.
!. C;.
*c. #CM
d. C#.
"0-'. Chapter 1,: Computer Careers and Certification Question MC #+2
#$n% ____ is a collection of people with common computer eIuipment or
software interests that meets regularl to share information.
a. G#) group
*!. user group
c. technical team
d. computer team
"0-+. Chapter 1,: Computer Careers and Certification Question MC #,3
____ is a process of verifing the technical knowledge of an individual
who has demonstrated competence in a particular area.
a. Competence analsis
!. #rticulation
*c. Certification
d. ;(pert analsis
"0-,. Chapter 1,: Computer Careers and Certification Question MC #,1
Computing professionals tpicall o!tain a certification ! ____.
*a. passing an e(amination
!. completing a proAect
c. signing a form
d. writing a paper
"0--. Chapter 1,: Computer Careers and Certification Question MC #,"
nar003-1.jpg
1echnical certification programs are offered ! man vendors& called
____ organi=ations& that develop and administer the e(aminations to
determine whether a person is Iualified for certificationK a @e! site
showing certification percentages is shown in the accompaning figure.
a. articulating
*!. sponsoring
c. certified
d. !eta
"0-/. Chapter 1,: Computer Careers and Certification Question MC #,'
____ is a !enefit offered ! vendorHsponsored certifications.
a. #ccess to technical information
!. #utomatic notification of updates
c. #ccess to !eta products
"0-0. Chapter 1,: Computer Careers and Certification Question MC #,+
I1 certification can do all of the following ;<C;41 ____.
a. enhance emploees: careers
!. provide emploees with added credi!ilit among peers and
emploers
c. increase emploee salaries
*d. guarantee Ao! securit
"0-2. Chapter 1,: Computer Careers and Certification Question MC #,,
@hen choosing a certification& computer users should do all of the
a. consider their career path over the long term
*!. rel on the advice of people in unrelated fields
c. assess their !ackground and e(perience
d. research certifications to find those that !est match their
needs
"0/3. Chapter 1,: Computer Careers and Certification Question MC #,-
If a certification e(am is not passed& the testHtaker must ____.
*a. pa the fee again to retake the test
!. immediatel retake the test at no cost
c. never take the test again
d. complete a remedial course of stud
"0/1. Chapter 1,: Computer Careers and Certification Question MC #,/
____ Certified 4rofessional for Eotus .oftware is an application
software certification that tests knowledge of Eotus programs.
*a. I6M
!. Microsoft
c. #do!e
d. *racle
"0/". Chapter 1,: Computer Careers and Certification Question MC #,0
____ Certified #ssociate is an application software certification that
tests a user:s e(pertise with Llash and )reamweaver.
a. Microsoft
*!. #do!e
c. @e!
d. #F
"0/'. Chapter 1,: Computer Careers and Certification Question MC #,2
____ Certified .stem #dministrator is an operating sstem
certification that tests knowledge of administering the .olaris
operating sstem.
a. #do!e
*!. .un
c. ?ovell
d. 5?I<
"0/+. Chapter 1,: Computer Careers and Certification Question MC #-3
____ tests a user:s skills of Microsoft *ffice programs and some
versions of @indows.
a. MC).1
!. MC#4
c. #C;
*d. MC#.
"0/,. Chapter 1,: Computer Careers and Certification Question MC #-1
.un Certified ;nterprise #rchitect is a programming certification that
tests knowledge of creating and maintaining ____ applications.
a. 5?I<
!. 8isual 6asic
*c. G";;
d. 4erl
"0/-. Chapter 1,: Computer Careers and Certification Question MC #-"
.un Certified Gava ____ is a programming certification sponsored ! .un
that tests advanced knowledge of the Gava programming language.
a. 4rogrammer
*!. )eveloper
c. #nalst
d. Coder
"0//. Chapter 1,: Computer Careers and Certification Question MC #-'
.un Certified Gava ____ is a programming certification sponsored ! .un
that tests !asic knowledge of the Gava programming language.
*a. 4rogrammer
!. Coder
c. #nalst
d. )eveloper
"0/0. Chapter 1,: Computer Careers and Certification Question MC #-+
I6M Certified .olution ____ is a programming certification that tests
knowledge of developing <ME applications with @e! services.
a. #nalst
!. Manager
*c. )eveloper
d. .pecialist
"0/2. Chapter 1,: Computer Careers and Certification Question MC #-,
____ is a hardware certification sponsored ! the Computing 1echnolog
Industr #ssociation that tests entrHlevel knowledge of personal
computer setup& configuration& maintenance& and trou!leshooting.
a. .C?#
!. I6M e.erver
*c. #F
d. #ll of the a!ove
"003. Chapter 1,: Computer Careers and Certification Question MC #--
____ is a networking certification sponsored ! .un that tests
knowledge of administering .un networks.
a. .C?4
*!. .C?#
c. CI..4
d. CC;
"001. Chapter 1,: Computer Careers and Certification Question MC #-/
____ is a digital forensics certification sponsored ! International
#ssociation of Computer Investigative .pecialists that tests !asic
knowledge of forensics ethics& imaging& e(amination& collection& and
reporting.
*a. C;;C.
!. CC;
c. .C?4
d. CI..4
"00". Chapter 1,: Computer Careers and Certification Question MC #-0
____ is a digital forensics certification sponsored ! International
.ociet of Lorensic Computer ;(aminers that tests core knowledge of
acIuisition& marking& handling& and storage of computer evidence using
a particular operating sstem.
a. .C?#
*!. CC;
c. .C?4
d. CI..4
"00'. Chapter 1,: Computer Careers and Certification Question MC #-2
4eople who ma !e interested in ____ include information securit
officers& law enforcement officials& militar intelligence officers&
network administrators& network securit specialists& and securit
administrators.
*a. digital forensics certification
!. application software certification
c. networking certification
d. hardware certification
"00+. Chapter 1,: Computer Careers and Certification Question MC #/3
____ is an Internet certification sponsored ! Cisco that tests e(pert
level knowledge in areas of internetwork communications& securit&
routing& and switching.
a. *C4
!. C@4
*c. CCI;
d. CI@
"00,. Chapter 1,: Computer Careers and Certification Question MC #/1
____ is a securit certification sponsored ! International Information
.stems .ecurit Certification Consortium that tests inHdepth knowledge
of access control methods& information sstems development&
crptograph& operations securit& phsical securit& and network and
Internet securit.
a. .C?4
!. .C?#
*c. CI..4
d. #F
"00-. Chapter 1,: Computer Careers and Certification Question MC #/"
____ is a securit certification sponsored ! 1he .ecurit Certified
4rogram that tests skills with firewalls and defending against network
intrusions.
a. C@4
!. CCI;
c. .C?#
*d. .C?4
"00/. Chapter 1,: Computer Careers and Certification Question MC #/'
____ is a securit certification sponsored ! 1he .ecurit Certified
4rogram that tests network securit skills related to wireless
securit& eHmail securit& digital certificates& digital signatures&
and !iometrics.
*a. .C?#
!. CI@
c. C@4
d. CCI;
"000. Chapter 1,: Computer Careers and Certification Question MC #/+
4eople who ma !e interested in ____ include Internet and intranet
managers& Internet service provider staff& network administrators&
@e!masters& and @e! software developers.
a. computer forensics certification
!. application software certification
*c. Internet certification
d. operating sstem certification
"002. Chapter 1,: Computer Careers and Certification Question MC #/,
____ is an Internet certification sponsored ! the International
@e!masters #ssociation that tests advanced knowledge in the areas of
@e! site design and development& and server administration and
securit.
a. *C4
*!. C@4
c. CCI;
d. CI@
"023. Chapter 1,: Computer Careers and Certification Question MC #/-
____ is an Internet certification sponsored ! 4rosoft Eearning that
tests knowledge of @e! development& securit& and administration.
a. C@4
!. *C4
c. CCI;
*d. CI@
"021. Chapter 1,: Computer Careers and Certification Question MC #//
I6M Certified .olutions ;(pert Y )6" is a certification that tests
advanced skills of administration of the )6" ____.
*a. )6M.
!. clients
c. @e! server
d. all of the a!ove
"02". Chapter 1,: Computer Careers and Certification Question MC #/0
I6M Certified .olutions ;(pert Y Informi( is a ____ certification that
tests advanced skills of administration of Informi(.
a. spreadsheet
*!. data!ase
c. server
d. network
"02'. Chapter 1,: Computer Careers and Certification Question MC #/2
____ is a data!ase certification sponsored ! Microsoft that tests
skills reIuired to use .QE .erver to design and install& manage& and
maintain a data!ase sstem.
a. MCC4
*!. MCI14
c. MCC.
d. MCI4
"02+. Chapter 1,: Computer Careers and Certification Question MC #03
____ is a data!ase certification sponsored ! *racle that tests
knowledge of developing and deploing largeHscale *racle data!ase
management sstems.
*a. *C4
!. C@4
c. CCI;
d. CI@
"02,. Chapter 1,: Computer Careers and Certification Question M1L #1
1oda:s technolog allows sstems analsts to diagnose and repair
software pro!lems from a remote location.
a. 1rue
*!. Lalse
"02-. Chapter 1,: Computer Careers and Certification Question M1L #"
nar001-1.jpg
Computer technicians like the one in the accompaning figure need a
thorough understanding of the products availa!le& and need to know how
to discuss computers without using Aargon.
a. 1rue
*!. Lalse
"02/. Chapter 1,: Computer Careers and Certification Question M1L #'
.stems administrators not onl must have strong technical skills in
their speciali=ed area& !ut also the must have the people skills
necessar to communicate their suggestions effectivel to their
clients.
a. 1rue
*!. Lalse
"020. Chapter 1,: Computer Careers and Certification Question M1L #+
#fter two ears of stud in a C. program& students ma receive an
associate:s degree or certificate.
a. 1rue
*!. Lalse
"022. Chapter 1,: Computer Careers and Certification Question M1L #,
1he main difference !etween a CI. and MI. curriculum is that the ratio
of !usiness courses to computer courses is greater in a CI. curriculum.
a. 1rue
*!. Lalse
"233. Chapter 1,: Computer Careers and Certification Question M1L #-
1he focus of the #CM is computer science and computer science
education.
*a. 1rue
!. Lalse
"231. Chapter 1,: Computer Careers and Certification Question M1L #/
Computer certification demonstrates the master of a skill set and
knowledge !ase in a specific I1 area.
*a. 1rue
!. Lalse
"23". Chapter 1,: Computer Careers and Certification Question M1L #0
.elfHstud is the most e(pensive option to help professionals prepare
for certification e(aminations.
a. 1rue
*!. Lalse
"23'. Chapter 1,: Computer Careers and Certification Question M1L #2
*nline certification stud programs cost appro(imatel dou!le the price
of traditional instructorHled programs.
a. 1rue
*!. Lalse
"23+. Chapter 1,: Computer Careers and Certification Question M1L #13
1oda& more than '&333 certifications are availa!le.
a. 1rue
*!. Lalse
"23,. Chapter 1,: Computer Careers and Certification Question MD #1
Most organi=ations have networks to help ensure smooth communications
among ____.
a. emploees
!. the media
c. vendors
d. customers
"23-. Chapter 1,: Computer Careers and Certification Question MD #"
Career opportunities in the computer eIuipment field involve the ____
of computer eIuipment.
a. marketing
!. manufacture
c. design
d. production
"23/. Chapter 1,: Computer Careers and Certification Question MD #'
;ntrHlevel Ao!s for students with certificates from a trade school
include ____.
a. computer technician
!. computer science instructor
c. desktop pu!lisher
d. help desk specialist
"230. Chapter 1,: Computer Careers and Certification Question MD #+
In addition to computerHrelated skills& CI. maAors should have ____.
a. e(cellent people skills
!. the a!ilit to work in teams
c. a keen understanding of !usiness
d. good presentation skills
"232. Chapter 1,: Computer Careers and Certification Question MD #,
.tudents enrolled in fourHear CI. programs receive a !achelor:s degree
usuall with an emphasis in ____.
a. software development
!. networking
c. sstems analsis and design
d. help desk staffing
"213. Chapter 1,: Computer Careers and Certification Question MD #-
C. programming courses tpicall include su!Aects such as ____.
a. artificial intelligence
!. operating sstems
c. data and file structures
d. sstems analsis and design
"211. Chapter 1,: Computer Careers and Certification Question MD #/
Computer engineering students usuall are reIuired to take ____ courses
during the programs.
a. mathematics
!. electrical engineering
c. marketing
d. phsics
"21". Chapter 1,: Computer Careers and Certification Question MD #0
Man companies offer training on their products in the form of ____.
a. !ooks
!. C61
c. videoH!ased training
d. instructorHled training in a classroom
"21'. Chapter 1,: Computer Careers and Certification Question MD #2
.ponsors of I1 certifications include ____.
a. independent training companies
!. computer eIuipment vendors
c. professional organi=ations
d. computer resellers
"21+. Chapter 1,: Computer Careers and Certification Question MD #13
____ is a networking certification& which tests knowledge of a companH
specific network.
a. ?C#
!. ??1
c. CC?4
d. ?C;
"21,. Chapter 1,: Computer Careers and Certification Question 1L #1
1he 5... )epartment of Ea!or:s 6ureau of Ea!or .tatistics $6E.% reports
that I1 will !e one of the slowest growing industries for the ne(t
several ears.
a. 1rue
*!. Lalse
"21-. Chapter 1,: Computer Careers and Certification Question 1L #"
@hile the use of computers and the demand for computer specialists
continues to decline& the num!er of students maAoring in computerH
related fields is much greater than what the industr needs.
a. 1rue
*!. Lalse
"21/. Chapter 1,: Computer Careers and Certification Question 1L #'
1he computer industr has created thousands of highHtech Ao!s& even in
companies whose primar !usiness is not computerHrelated.
*a. 1rue
!. Lalse
"210. Chapter 1,: Computer Careers and Certification Question 1L #+
In the fastHpaced world of technolog& Ao! titles are standardi=ed.
a. 1rue
*!. Lalse
"212. Chapter 1,: Computer Careers and Certification Question 1L #,
Most organi=ations use networks to help ensure smooth communications
among emploees& vendors& and customers.
*a. 1rue
!. Lalse
"2"3. Chapter 1,: Computer Careers and Certification Question 1L #-
1he education reIuired for a computer games designer is a !achelorQs
degree in computer science or software engineering.
*a. 1rue
!. Lalse
"2"1. Chapter 1,: Computer Careers and Certification Question 1L #/
1he annual !ase salar range for a technical writer is S/'&333 to
S1+3&333.
a. 1rue
*!. Lalse
"2"". Chapter 1,: Computer Careers and Certification Question 1L #0
I6M is one of the smaller computer companies with fewer than '&1,3
emploees and annual sales of less than S0.1 million.
a. 1rue
*!. Lalse
"2"'. Chapter 1,: Computer Careers and Certification Question 1L #2
#ll software companies speciali=e in a particular tpe of software.
a. 1rue
*!. Lalse
"2"+. Chapter 1,: Computer Careers and Certification Question 1L #13
1he software industr is modest& with annual sales around S- million.
a. 1rue
*!. Lalse
"2",. Chapter 1,: Computer Careers and Certification Question 1L #11
1oda& computer technicians alwas make repairs at the site of the
computer eIuipment.
a. 1rue
*!. Lalse
"2"-. Chapter 1,: Computer Careers and Certification Question 1L #1"
nar001-1.jpg
Computer salespeople like the one in the accompaning figure generall
ignore a !uer:s needs and simpl provide the hardware and software
availa!le.
a. 1rue
*!. Lalse
"2"/. Chapter 1,: Computer Careers and Certification Question 1L #1'
More e(perienced corporate computer sales representatives can !e among
an organi=ation:s most highl paid emploees.
*a. 1rue
!. Lalse
"2"0. Chapter 1,: Computer Careers and Certification Question 1L #1+
1he decreased sophistication and comple(it of toda:s computer
products have closed opportunities in computerHrelated education and
training.
a. 1rue
*!. Lalse
"2"2. Chapter 1,: Computer Careers and Certification Question 1L #1,
Lew companies have their own corporate training departments.
a. 1rue
*!. Lalse
"2'3. Chapter 1,: Computer Careers and Certification Question 1L #1-
Corporations usuall reIuire more educational !ackground for trainers
than educational institutions reIuire for instructors.
a. 1rue
*!. Lalse
"2'1. Chapter 1,: Computer Careers and Certification Question 1L #1/
#fter o!taining an education& ou must keep a!reast of changes in the
computer field.
*a. 1rue
!. Lalse
"2'". Chapter 1,: Computer Careers and Certification Question 1L #10
*ne disadvantage of attending a trade school is timeK it often takes
longer to complete trade school programs than it does a college degree.
a. 1rue
*!. Lalse
"2''. Chapter 1,: Computer Careers and Certification Question 1L #12
5pon completion of a trade school education& students often receive a
certificate.
*a. 1rue
!. Lalse
"2'+. Chapter 1,: Computer Careers and Certification Question 1L #"3
.ome graduates of trade schools receive an associate degree or higher.
*a. 1rue
!. Lalse
"2',. Chapter 1,: Computer Careers and Certification Question 1L #"1
1o ensure coursework will transfer& students should ask an advisor if
the trade school has a certification agreement with a college or
universit.
a. 1rue
*!. Lalse
"2'-. Chapter 1,: Computer Careers and Certification Question 1L #""
# twoHear school often is called a communit college or Aunior
college.
*a. 1rue
!. Lalse
"2'/. Chapter 1,: Computer Careers and Certification Question 1L #"'
Individuals with advanced degrees in specific fields have a !etter
chance of success.
*a. 1rue
!. Lalse
"2'0. Chapter 1,: Computer Careers and Certification Question 1L #"+
Computer engineers work independentl or with teams of other engineers.
*a. 1rue
!. Lalse
"2'2. Chapter 1,: Computer Careers and Certification Question 1L #",
Man companies list their Ao! openings& internship opportunities& and
career opportunities on their @e! sites.
*a. 1rue
!. Lalse
"2+3. Chapter 1,: Computer Careers and Certification Question 1L #"-
Lew computerHrelated careers offer much opportunit& !ut usuall the
reIuire no initial or continuing formal education.
a. 1rue
*!. Lalse
"2+1. Chapter 1,: Computer Careers and Certification Question 1L #"/
.ome companies allow Ao! seekers to su!mit their resumes online.
*a. 1rue
!. Lalse
"2+". Chapter 1,: Computer Careers and Certification Question 1L #"0
.ome @e! sites speciali=e in helping people find Ao!s.
*a. 1rue
!. Lalse
"2+'. Chapter 1,: Computer Careers and Certification Question 1L #"2
Go!Hsearch @e! sites provide emploers with free Ao!Hsearch servicesK
it is the Ao! seekers who tpicall pa the fee.
a. 1rue
*!. Lalse
"2++. Chapter 1,: Computer Careers and Certification Question 1L #'3
1o remain competitive& workers in computerHrelated fields must keep
their skills current.
*a. 1rue
!. Lalse
"2+,. Chapter 1,: Computer Careers and Certification Question 1L #'1
Computer professionals with common interests and a desire to e(tend
their proficienc have formed computerHrelated professional
organi=ations to share their knowledge.
*a. 1rue
!. Lalse
"2+-. Chapter 1,: Computer Careers and Certification Question 1L #'"
#ttending professional meetings as a guest or student mem!er provides
an e(cellent opportunit for students to learn a!out the I1 industr
and to meet and talk with professionals in the field.
*a. 1rue
!. Lalse
"2+/. Chapter 1,: Computer Careers and Certification Question 1L #''
.tudent chapters of professional organi=ations do not e(ist on college
campuses.
a. 1rue
*!. Lalse
"2+0. Chapter 1,: Computer Careers and Certification Question 1L #'+
Lew metropolitan areas have local computer user groups.
a. 1rue
*!. Lalse
"2+2. Chapter 1,: Computer Careers and Certification Question 1L #',
.taing aware of new products and services in the computer industr is
an eas task !ecause technolog changes so slowl.
a. 1rue
*!. Lalse
"2,3. Chapter 1,: Computer Careers and Certification Question 1L #'-
Computer workshops and seminars usuall last one or two months.
a. 1rue
*!. Lalse
"2,1. Chapter 1,: Computer Careers and Certification Question 1L #'/
Computer conferences& conventions& and trade shows often last for a
week.
*a. 1rue
!. Lalse
"2,". Chapter 1,: Computer Careers and Certification Question 1L #'0
nar00!-1.jpg
Companies that once pu!lished their articles strictl in print have now
turned to pu!lishing onl online& on @e! sites like the one in the
accompaning figure.
*a. 1rue
!. Lalse
"2,'. Chapter 1,: Computer Careers and Certification Question 1L #'2
Lew Ao! listings ask for specific skills represented ! certifications&
and the num!er of companies reIuiring these skills is e(pected to
decline in the future.
a. 1rue
*!. Lalse
"2,+. Chapter 1,: Computer Careers and Certification Question 1L #+3
nar003-1.jpg
8endorHsponsored certifications like the ones detailed in the
accompaning figure offer man special !enefits as incentives.
*a. 1rue
!. Lalse
"2,,. Chapter 1,: Computer Careers and Certification Question 1L #+1
nar003-1.jpg
@e! sites !elonging to certification sponsors like those listed in the
accompaning figure generall contain descriptions of availa!le
certifications& with freIuentl asked Iuestions $L#Qs% and links to
authori=ed training and testing centers.
*a. 1rue
!. Lalse
"2,-. Chapter 1,: Computer Careers and Certification Question 1L #+"
#n industrHsponsored stud indicates that certified workers in the
compan have lower morale and are less productive than noncertified
emploees.
a. 1rue
*!. Lalse
"2,/. Chapter 1,: Computer Careers and Certification Question 1L #+'
Certification is a form of industr selfHregulation.
*a. 1rue
!. Lalse
"2,0. Chapter 1,: Computer Careers and Certification Question 1L #++
#ll certifications are the same with respect to training and options.
a. 1rue
*!. Lalse
"2,2. Chapter 1,: Computer Careers and Certification Question 1L #+,
If someone is new to the computer field& it is !est to start with a
specific& higherHlevel certification.
a. 1rue
*!. Lalse
"2-3. Chapter 1,: Computer Careers and Certification Question 1L #+-
# certification represents onl a small commitment in time and mone.
a. 1rue
*!. Lalse
"2-1. Chapter 1,: Computer Careers and Certification Question 1L #+/
Most certification programs reIuire academic coursework.
a. 1rue
*!. Lalse
"2-". Chapter 1,: Computer Careers and Certification Question 1L #+0
Most professionals have the e(perience and skill set to take a
certification e(am without preparation.
a. 1rue
*!. Lalse
"2-'. Chapter 1,: Computer Careers and Certification Question 1L #+2
Certification training options are availa!le to suit ever learning
stle.
*a. 1rue
!. Lalse
"2-+. Chapter 1,: Computer Careers and Certification Question 1L #,3
Internet certifications are eas and reIuire no technical e(pertise in
networking hardware or configuration !efore enrollment in a training
program.
a. 1rue
*!. Lalse
"2-,. Chapter 1,: Computer Careers and Certification Question C* #1
____________________& which is a main area of an I1 department& directs
the planning& research& development& evaluation& and integration of
technolog.
Correct #nswer$s%:
a. Management
"2--. Chapter 1,: Computer Careers and Certification Question C* #"
____________________& which is a main area of an I1 department&
anal=es& designs& develops& and implements new information technolog
and maintains and improves e(isting sstems.
Correct #nswer$s%:
a. .stem development and programming
"2-/. Chapter 1,: Computer Careers and Certification Question C* #'
____________________& which is a main area in an I1 department&
evaluates and integrates new technologies& administers an
organi=ation:s data resources& and supports the centrali=ed computer
operating sstem or servers.
Correct #nswer$s%:
a. 1echnical services
"2-0. Chapter 1,: Computer Careers and Certification Question C* #+
____________________& which is a main area in an I1 department& assists
users with using components of the information sstems or answers
specific Iuestions.
Correct #nswer$s%:
a. 1raining
"2-2. Chapter 1,: Computer Careers and Certification Question C* #,
1he ____________________ directs a compan:s information service and
communications functions.
Correct #nswer$s%:
a. CI*
!. chief information officer
c. chief information officer $CI*%
d. CI* $chief information officer%
e. C1*
f. chief technolog officer
g. chief technolog officer $C1*%
h. C1* $chief technolog officer%
"2/3. Chapter 1,: Computer Careers and Certification Question C* #-
#$n% ____________________ works with the analst& programmer& and user
to create sstem documentation and user materials.
Correct #nswer$s%:
a. technical writer
"2/1. Chapter 1,: Computer Careers and Certification Question C* #/
#$n% ____________________ installs& configures& and maintains E#?s&
@#?s& intranets& and Internet sstems.
Correct #nswer$s%:
a. network administrator
"2/". Chapter 1,: Computer Careers and Certification Question C* #0
____________________& which is a Ao! title in the management area of an
I1 department& oversees all assigned proAects& allocates resources&
selects teams& and conducts performance appraisals.
Correct #nswer$s%:
a. 4roAect leader
!. 4roAect manager
c. 4roAect leader7manager
d. 4roAect manager7leader
"2/'. Chapter 1,: Computer Careers and Certification Question C* #2
#$n% ____________________ oversees @e! site performance& maintains a
compan:s @e! site and creates or helps users create @e! pages.
Correct #nswer$s%:
a. @e!master
!. @e! administrator
c. @e!master7@e! administrator
"2/+. Chapter 1,: Computer Careers and Certification Question C* #13
Go!s in the ____________________ field include designing and
fa!ricating computer chips& testing internal components& assem!ling
computers and devices& and packing computers and peripherals.
Correct #nswer$s%:
a. computer eIuipment
"2/,. Chapter 1,: Computer Careers and Certification Question C* #11
nar006-1.jpg
1pical Ao!s for workers in the ____________________ field include
service technician& computer repairperson& repair technician& and
computer technician $like the one in the accompaning figure%.
Correct #nswer$s%:
a. computer service and repair
!. computer repair and service
"2/-. Chapter 1,: Computer Careers and Certification Question C* #1"
nar006-1.jpg
#s shown in the accompaning figure& a$n% ____________________
installs& maintains& repairs& and trou!leshoots hardware and installs&
upgrades& and configures software.
Correct #nswer$s%:
a. computer technician
"2//. Chapter 1,: Computer Careers and Certification Question C* #1'
nar006-1.jpg
4eople who ma !e interested in ____________________ certification
include I1 consultants& hardware technicians $like the one in the
accompaning figure%& help desk specialists& network securit
specialists& and sstem administrators.
Correct #nswer$s%:
a. *.
!. operating sstem
c. operating sstem $*.%
d. *. $operating sstem%
"2/0. Chapter 1,: Computer Careers and Certification Question C* #1+
nar001-1.jpg
4eople who would !enefit from ____________________ certifications
include people like the emploee in the accompaning figure& as well as
computer teachers& corporate trainers& desktop pu!lishers& graphic
designers& help desk specialists& and office manager7workers.
Correct #nswer$s%:
a. application software
"2/2. Chapter 1,: Computer Careers and Certification Question C* #1,
nar002-1.jpg
;ntrHlevel Ao!s for graduating ____________________ students& given
the credentials listed in the accompaning figure& include desktop or
mo!ile application programmer7developer& computer operator& computer
sales representative& computer technician& graphic
designer7illustrator& help desk specialist& and technical writer.
Correct #nswer$s%:
a. computer information sstems
!. CI.
c. computer information sstems $CI.%
d. CI. $computer information sstems%
"203. Chapter 1,: Computer Careers and Certification Question C* #1-
nar002-1.jpg
;ntrHlevel Ao!s for graduating ____________________ students& given
the credentials listed in the accompaning figure& include software
engineer& network securit specialist& computer hardware designer& new
hardware tester& and I1 consultant.
Correct #nswer$s%:
a. computer engineering
!. C;
c. C; $computer engineering%
d. computer engineering $C;%
"201. Chapter 1,: Computer Careers and Certification Question C* #1/
;ntrHlevel Ao!s for graduating ____________________ students include
software engineer& sstems programmer& storage administrator7analst&
digital forensics e(aminer& and I1 consultant.
Correct #nswer$s%:
a. computer science
!. C. $computer science%
c. C.
d. computer science $C.%
"20". Chapter 1,: Computer Careers and Certification Question C* #10
6oth #CM and #I14 offer ____________________ that !ring together
mem!ers with shared interests& needs& knowledge& and e(perience.
Correct #nswer$s%:
a. special interest groups
!. .I>s
c. special interest groups $.I>s%
d. .I>s $special interest groups%
"20'. Chapter 1,: Computer Careers and Certification Question C* #12
*ne of the larger technolog trade shows in the world is the
____________________& which !rings together thousands of e(hi!itors and
more than 113&333 attendees.
Correct #nswer$s%:
a. C;.
!. International Consumer ;lectronics .how
c. C;. $International Consumer ;lectronics .how%
d. International Consumer ;lectronics .how $C;.%
"20+. Chapter 1,: Computer Careers and Certification Question C* #"3
*ne wa to keep up to date a!out industr trends and technologies is to
read one or more computer ____________________ pu!lications regularl
or visit news& !logs& wikis& or technical @e! sites.
Correct #nswer$s%:
a. industr
"20,. Chapter 1,: Computer Careers and Certification Question C* #"1
4rofessional organi=ations that offer certifications& such as the
____________________& define standards designed to raise the competence
level for the computer industr.
Correct #nswer$s%:
a. ICC4
!. Institute for the Certification of Computing 4rofessionals
c. Institute for the Certification of Computing 4rofessionals
$ICC4%
d. ICC4 $Institute for the Certification of Computing
4rofessionals%
"20-. Chapter 1,: Computer Careers and Certification Question C* #""
Lle(i!le ____________________ programs help professionals prepare for
certification at their own pace and supplement other training methods.
Correct #nswer$s%:
a. selfHstud
"20/. Chapter 1,: Computer Careers and Certification Question C* #"'
Man ____________________ training classes for certification are
availa!le on the Internet and ! man companies that have set up
intranets within their organi=ations.
Correct #nswer$s%:
a. online
"200. Chapter 1,: Computer Careers and Certification Question C* #"+
____________________ training is availa!le in a variet of forms&
including seminars& !oot camps& and academicHstle classes.
Correct #nswer$s%:
a. InstructorHled
"202. Chapter 1,: Computer Careers and Certification Question C* #",
.ome certification tests use a techniIue known as ____________________&
where the tests anal=e a person:s responses while taking the test.
Correct #nswer$s%:
a. computeri=ed adaptive testing
!. C#1
c. computeri=ed adaptive testing $C#1%
d. C#1 $computeri=ed adaptive testing%
"223. Chapter 1,: Computer Careers and Certification Question C* #"-
____________________ is an application software certification sponsored
! Microsoft that tests a user:s skills solving pro!lems associated
with applications that run on @indows and the operating sstem itself.
Correct #nswer$s%:
a. Microsoft Certified )esktop .upport 1echnician
!. MC).1
c. Microsoft Certified )esktop .upport 1echnician $MC).1%
d. MC).1 $Microsoft Certified )esktop .upport 1echnician%
"221. Chapter 1,: Computer Careers and Certification Question C* #"/
____________________ is a networking certification sponsored !
Microsoft that tests technical e(pertise in one of several areas
including managing and trou!leshooting networks using @indows operating
sstems.
Correct #nswer$s%:
a. Microsoft Certified .stems #dministrator
!. MC.#
c. Microsoft Certified .stems #dministrator $MC.#%
d. MC.# $Microsoft Certified .stems #dministrator%
"22". Chapter 1,: Computer Careers and Certification Question C* #"0
____________________ is an operating sstem certification sponsored !
Ded Bat that tests technical e(pertise in setting up and administering
network services and the Einu( operating sstems.
Correct #nswer$s%:
a. Ded Bat Certified ;ngineer
!. DBC;
c. Ded Bat Certified ;ngineer $DBC;%
d. DBC; $Ded Bat Certified ;ngineer%
"22'. Chapter 1,: Computer Careers and Certification Question C* #"2
____________________ is a programming certification sponsored ! the
I;;; Computer .ociet that tests advanced knowledge of software
development process and tools.
Correct #nswer$s%:
a. C.)4
!. Certified .oftware )evelopment 4rofessional
c. Certified .oftware )evelopment 4rofessional $C.)4%
d. C.)4 $Certified .oftware )evelopment 4rofessional%
"22+. Chapter 1,: Computer Careers and Certification Question C* #'3
____________________ is a programming certification sponsored !
Microsoft that tests knowledge of developing @e! or @indowsH!ased
applications using programs in the 8isual .tudio suite and the .?;1
framework.
Correct #nswer$s%:
a. Microsoft Certified 4rofessional )eveloper
!. MC4)
c. Microsoft Certified 4rofessional )eveloper $MC4)%
d. MC4) $Microsoft Certified 4rofessional )eveloper%
"22,. Chapter 1,: Computer Careers and Certification Question C* #'1
____________________ is an operating sstem certification that tests
!asic knowledge of setting up and managing a Einu( operating sstem.
Correct #nswer$s%:
a. Ded Bat Certified 1echnician
!. DBC1
c. Ded Bat Certified 1echnician $DBC1%
d. DBC1 $Ded Bat Certified 1echnician%
"22-. Chapter 1,: Computer Careers and Certification Question C* #'"
include Gava programmers& *racle data!ase managers& programming
consultants& .QE programmers& @e! software developers& and <ME
programmers.
Correct #nswer$s%:
a. programmer7developer
!. developer7programmer
"22/. Chapter 1,: Computer Careers and Certification Question C* #''
____________________ is a programming certification that tests
knowledge of developing <ME applications and @e! services.
Correct #nswer$s%:
a. I6M Certified .olution )eveloper
"220. Chapter 1,: Computer Careers and Certification Question C* #'+
include ca!le installation technicians& computer repair technicians&
corporate trainers& help desk specialists& I1 consultants& and sstem
engineers and administrators.
Correct #nswer$s%:
a. hardware
"222. Chapter 1,: Computer Careers and Certification Question C* #',
include hardware service technicians& network consultants& network
managers& network engineers& and sstem administrators.
Correct #nswer$s%:
a. networking
'333. Chapter 1,: Computer Careers and Certification Question C* #'-
____________________ is a networking certification that tests advanced
knowledge of installing& configuring& and operating E#?s and @#?s.
Correct #nswer$s%:
a. Cisco Certified ?etwork 4rofessional $CC?4%
!. Cisco Certified ?etwork 4rofessional
c. CC?4 $Cisco Certified ?etwork 4rofessional%
d. CC?4
'331. Chapter 1,: Computer Careers and Certification Question C* #'/
____________________ is a hardware certification sponsored ! the
Computing 1echnolog Industr #ssociation that tests entrHlevel
knowledge of personal computer setup& configuration& maintenance& and
trou!leshootingK !asic networking skillsK and sstem software.
Correct #nswer$s%:
a. #F
'33". Chapter 1,: Computer Careers and Certification Question C* #'0
____________________ is a hardware certification sponsored ! )ell that
tests knowledge of computer configuration and installation&
trou!leshooting& operating sstem fundamentals& and hardware
replacement.
Correct #nswer$s%:
a. )ell Certified .stems ;(pert
'33'. Chapter 1,: Computer Careers and Certification Question C* #'2
____________________ is a networking certification sponsored ! ?ovell
that tests knowledge of ?ovell:s networking products including ?et@are&
intra?et@are& and >roup@ise.
Correct #nswer$s%:
a. ?C#
!. ?ovell Certified #dministrator
c. ?ovell Certified #dministrator $?C#%
d. ?C# $?ovell Certified #dministrator%
'33+. Chapter 1,: Computer Careers and Certification Question C* #+3
____________________ is a networking certification sponsored ! Cisco
that tests advanced knowledge of installing& configuring& and operating
E#?s and @#?s.
Correct #nswer$s%:
a. Cisco Certified ?etwork 4rofessional
!. Cisco Certified ?etwork 4rofessional $CC?4%
c. CC?4 $Cisco Certified ?etwork 4rofessional%
d. CC?4
'33,. Chapter 1,: Computer Careers and Certification Question M# #1H"3
definition.1he computer eIuipment field is well known for the man of
this kind of compan& which the industr spawns each ear.# challenging
Ao! for people who like to trou!leshoot and solve pro!lems and have a
strong !ackground in electronics.Man computer eIuipment manufacturers
include this kind of software with their computer eIuipment that
assists computer technicians in identifing pro!lems.# suita!le entrH
level Ao! for students maAoring in computers.Bigh demand has led to a
shortage of this kind of professional& as people are increasingl lured
to private industr ! the promise of higher pa.;ducational
reIuirements for this Ao! are less stringent than the are for other
Ao!s in the computer field.Man companies hire this categor of
professional to fill in for an emploee on an e(tended leave of
a!sence.1pe of program that tpicall reIuires its maAors to have
strong mathematics and phsics !ackgrounds.Curriculum that tpicall
emphasi=es application programming& instead of sstem development.Lor
anone emploed or simpl interested in the computer industr& this can
!e an effective and rewarding wa to learn a!out and continue career
development.1ests a userQs e(pertise on #do!e software.1ests a userQs
a!ilit to provide instruction on #do!e software.1ests technical
e(pertise in installing& managing& and trou!leshooting the Einu(
operating sstem.1ests knowledge of administering the .olaris operating
sstem.1ests advanced knowledge of the Gava programming language.1ests
advanced knowledge of the software development process and tools.1ests
entrHlevel knowledge of personal computer setup& configuration&
maintenance& and trou!leshooting.1ests knowledge of ?ovellQs networking
products& including ?et@are& intra?et@are& and >roup@ise.1ests core
knowledge of acIuisition& marking& handling& and storage of computer
evidence using a particular operating sstem.1ests knowledge of
information forensics in areas related to auditing& incident response&
law and investigation& tools and techniIues& trace!ack& and
countermasures.startup computer technician diagnostic computer
salesperson computer education instructor help desk specialist I1
consultant computer science computer information sstems user group #C;
#CI CE4 .C.# .CG) C.)4 #F ?C# CC; CILI
NaO 1. 1he computer eIuipment field is well known for the man
of this kind of compan& which the industr spawns each ear.
N!O ". # challenging Ao! for people who like to trou!leshoot
and solve pro!lems and have a strong !ackground in electronics.
NcO '. Man computer eIuipment manufacturers include this kind
of software with their computer eIuipment that assists computer
technicians in identifing pro!lems.
NdO +. # suita!le entrHlevel Ao! for students maAoring in
computers.
NeO ,. Bigh demand has led to a shortage of this kind of
professional& as people are increasingl lured to private industr !
the promise of higher pa.
NfO -. ;ducational reIuirements for this Ao! are less
stringent than the are for other Ao!s in the computer field.
NgO /. Man companies hire this categor of professional to
fill in for an emploee on an e(tended leave of a!sence.
NhO 0. 1pe of program that tpicall reIuires its maAors to
have strong mathematics and phsics !ackgrounds.
NiO 2. Curriculum that tpicall emphasi=es application
programming& instead of sstem development.
NAO 13. Lor anone emploed or simpl interested in the
computer industr& this can !e an effective and rewarding wa to learn
a!out and continue career development.
NkO 11. 1ests a userQs e(pertise on #do!e software.
NlO 1". 1ests a userQs a!ilit to provide instruction on #do!e
software.
NmO 1'. 1ests technical e(pertise in installing& managing& and
trou!leshooting the Einu( operating sstem.
NnO 1+. 1ests knowledge of administering the .olaris operating
sstem.
NoO 1,. 1ests advanced knowledge of the Gava programming
language.
NpO 1-. 1ests advanced knowledge of the software development
process and tools.
NIO 1/. 1ests entrHlevel knowledge of personal computer
setup& configuration& maintenance& and trou!leshooting.
NrO 10. 1ests knowledge of ?ovellQs networking products&
including ?et@are& intra?et@are& and >roup@ise.
NsO 12. 1ests core knowledge of acIuisition& marking&
handling& and storage of computer evidence using a particular operating
sstem.
NtO "3. 1ests knowledge of information forensics in areas
related to auditing& incident response& law and investigation& tools
and techniIues& trace!ack& and countermasures.
a. startup
!. computer technician
c. diagnostic
d. computer salesperson
e. computer education instructor
f. help desk specialist
g. I1 consultant
h. computer science
i. computer information sstems
A. user group
k. #C;
l. #CI
m. CE4
n. .C.#
o. .CG)
p. C.)4
I. #F
r. ?C#
s. CC;
t. CILI
'33-. Chapter 1,: Computer Careers and Certification Question ;. #1
#n I1 department provides career opportunities for people with a
variet of skills and talents. 5suall& these Ao!s are divided into si(
main areas. 6riefl list and define those areas.
Correct #nswer:
1. Management 9 directs the planning& research& development&
evaluation& and integration of technolog.
". .stem development and programming 9 anal=es& designs& develops&
and implements new information technolog and maintains and improves
e(isting sstems.
'. 1echnical services 9 evaluates and integrates new technologies&
administers the organi=ation:s data resources& and supports the
centrali=ed computer operating sstem and servers.
+. *perations 9 operates the centrali=ed computer eIuipment and
administers the network& including !oth data and voice communications.
,. 1raining 9 teaches emploees how to use components of the
information sstem or answers specific user Iuestions.
-. .ecurit 9 develops and enforces policies that are designed to
safeguard an organi=ationQs data and information from unauthori=ed
users.
'33/. Chapter 1,: Computer Careers and Certification Question ;. #"
@hat does a trade school offerJ @hat are the advantages of attending a
trade schoolJ )efine what an articulation agreement is& and discuss
what Ao!s a trade school prepares its students for.
Correct #nswer:
# trade school& also called a technical school& vocational school& or
career college& offers programs primaril in the areas of programming&
@e! design and development& graphics design& hardware maintenance&
networking& personal computer support& and securit. *ne advantage of
attending a trade school is time savings. 1rade schools teach specific
skills instead of reIuiring students take a !road range of courses in
the sciences and humanities. Lor this reason& students often complete
trade school programs in a shorter time than college and universit
programs.
5pon completion of trade school education& students often receive a
certificate. .ome receive an associate:s degree or higher. Man
students seek fullHtime emploment with their certificate or degree and
then continue their education on a partHtime !asis with a twoHear or
fourHear college. 1o ensure coursework will transfer& it is important
that students ask their advisor if the trade school has an articulation
agreement with a near! college or universit. #n articulation
agreement ensures that if ou transfer to a college or universit& ou
will receive credit for most of the courses taken at our current
school.
#s with an postHsecondar school& when deciding on a trade school& ou
should compare curricula& la!orator facilities& instructors& and the
tpes of Ao!s the school:s graduates have o!tained.
;ntrHlevel Ao!s for students with a certificate or degree from a trade
school include computer technician& desktop pu!lisher7compositor&
graphic designer7 illustrator& help desk specialist& technical writer&
and @e! developer.
'330. Chapter 1,: Computer Careers and Certification Question ;. #'
)efine certification and its function in the computer field. Include a
discussion of the !enefits of certification.
Correct #nswer:
Certification is the process of verifing the technical knowledge of an
individual who has demonstrated competence in a particular area.
Companies often reIuire certification to ensure Iualit and workmanship
standards and to confirm their workforce remains up to date with
respect to computers and technolog.
Computer certification demonstrates the master of a skill set and
knowledge !ase in a specific I1 area. Certifications are availa!le in
man areas& including application software& operating sstems&
programming& hardware& networking& digital forensics& securit& the
Internet& and data!ase sstems.
Computing professionals tpicall o!tain a certification ! taking and
passing an e(amination. 4reparation for a certification e(am reIuires
e(perience or special classes& man of which are offered ! trade
schools& communit colleges& and adult education centers. #fter
certification reIuirements are met& proficienc in an area is
acknowledged with a certificate.
Man vendors& such as Microsoft and Cisco& offer technical
certification programs for their products. 1hese vendors& called
sponsoring organi=ations& develop and administer the e(aminations to
determine whether a person is Iualified for certification. .ponsors of
I1 certifications include computer eIuipment and software vendors&
independent training companies& and professional organi=ations.
.ome companies& such as )ell and B4& offer training and certification
for their products. *ther companies offer internal certifications for
emploees. .ome of these are optional& while others are reIuired for
Ao! retention.
6oth I1 professionals and users should !e familiar with I1
certifications. 1he following sections discuss certification !enefits&
choosing a certification& preparing for a certification& and
certification e(aminations.
I1 certification can enhance emploees: careers& provide them with a
!etter standing as industr professionals& and increase their salaries.
1he following paragraphs e(plain the !enefits of certification for
emploees.
T Career: # certification is one of the first accomplishments an
emploer notices on a resume. It provides a !enchmark& or a means& to
measure a person:s skills. It can set an individual apart from other
potential candidates who ma !e ving for a similar advancement or
position.
T 4rofessional: Certification is a personal achievement that adds
credi!ilit among peers and emploers. Certification also authori=es
the certificate holder to use the product:s official logo or sm!ol on
personal items& such as !usiness cards and @e! pages. #s an additional
!onus& some certification training can !e used for college credit.
#lthough nothing guarantees Ao! securit& certification helps give the
I1 professional an edge over emploees without certification.
T .alar: ?umerous salar surves show that certification helps
influence pa increases. Individuals with more than one area of
certification can command even higher salaries. Companies often pa a
!onus as an incentive for certification.
'332. Chapter 1,: Computer Careers and Certification Question ;. #+
Certification also offers man !enefits to customers& emploers& and
industr. @hat are theJ
Correct #nswer:
T Customer !enefits of certification: Customers gain confidence in a
compan when I1 professionals have earned a certification. Multiple
certifications show that the professional can deal with man aspects of
a pro!lem& drawing from several areas of e(pertise. Certification
implies motivation to e(pend e(tra effort& which often !enefits the
customer.
T ;mploer !enefits of certification: #n industrHsponsored stud
indicates that certified workers are more productive and knowledgea!le
than noncertified emploees. Certified workers within the compan have
higher morale and Ao! contentment& which !enefits the emploer.
T Industr !enefits of certification: Certification is a form of
industr selfHregulation. It sets computer professionals: competence
standards and raises the level of e(pertise and knowledge in the I1
industr as a whole. 1his& in turn& enhances the reputation of the
professionals in the industr.
'313. Chapter 1,: Computer Careers and Certification Question ;. #,
)iscuss the options for preparation for certification.
Correct #nswer:
Most certification programs do not reIuire academic coursework. 1est
results alone determine certification. 8er few professionals& however&
have the e(perience and skill set to take a certification e(am without
preparation. Most people prefer to follow a stud program to prepare
for the test. ;ven with e(perience& stud serves as a review and ma
help to fill gaps in knowledge.
1raining options are availa!le to suit ever learning stle: selfH
stud& online training classes& instructorHled training& and @e!
resources.
T .elfHstud: Lle(i!le selfHstud programs help professionals prepare
for certification at their own pace and supplement other training
methods. .elfHstud reIuires high motivation and discipline !ut is the
least e(pensive option. Bundreds of !ooks& videotapes& and computerH
!ased training programs on optical disc are availa!le.
T *nline training classes: *nline training allows students to set their
own pace in an interactive environment and com!ines the technological
advantages of computerH!ased training with the connectivit of the
Internet or a compan:s intranet. *nline programs can cost a!out oneH
third the price of the traditional instructorHled programs.
T InstructorHled training: InstructorHled training is availa!le in a
variet of forms& including seminars& which tpicall are held for
several das during a weekK !oot camps& which immerse students in
intensive coursework for up to two weeksK and academicHstle classes&
which span a period of several weeks or months. .ome sponsors hold
their own training sessions and also authori=e independent training
centers.
T @e! resources: 1he certification sponsor:s @e! site generall
contains descriptions of the availa!le certifications& with L#Qs and
links to authori=ed training and testing centers. Man include detailed
course o!Aectives& training guides& sample test Iuestions& chat rooms&
and discussion groups. Most sell !ooks and other training resources.
4rivate individuals often set up @e! sites to offer their own views and
tips on the testing process.
Most people prefer to use a com!ination of these options to prepare for
a certification test.
'311. Chapter 1,: Computer Careers and Certification Question ;. #-
)iscuss the process of selecting a certification. Include a list of the
factors to consider in the selection process.
Correct #nswer:
Certifications are not the same with respect to training and options.
.electing a certification is a personal process that reIuires careful
thought and research. If ou are considering o!taining a certification&
reflect on our career goals and interests. Consider our career path
during the long term. 1hen& assess our !ackground knowledge and
e(perience. Linall& research certifications to find those that !est
match our needs.
If ou are new to the computer field& it is !est to start with a
general& entrHlevel certification. Cou ma want to choose a
certification that has immediate !enefits for our current Ao!. If ou
are more e(perienced& consider !uilding on our e(isting e(perience
with a certification that helps ou reach career goals.
# certification represents a maAor commitment in time and mone.
1houghtful research and planning can serve to guide our career to our
chosen destination.
Lactors to consider include:
T Consider the e(penses and the time involved to o!tain the
certification
T ;(amine emploment proAections
T Eook at Ao! listings to see what certifications are sought
T Dead evaluations of certifications
T 1alk to people in the industr
T 1hink a!out complementar com!inations of certifications to meet our
goals
'31". Chapter 1,: Computer Careers and Certification Question C# #1
Case 1!-1
Cou and our !est friend from high school are !oth looking to !egin
degree programs in the computer field& !ut ou have different criteria
for the program ou select.
Cou are looking for a program that will teach ou practical
applications of computer science& and ou would like to earn a
!achelor:s degree at the end of our stud. @hich of the following
disciplines is the !est match for ouJ
a. C. !. CI.
c. C; d. CI;
Correct #nswer:
!.
'31'. Chapter 1,: Computer Careers and Certification Question C# #"
Case 1!-1
Cou and our !est friend from high school are !oth looking to !egin
degree programs in the computer field& !ut ou have different criteria
for the program ou select.
Cour friend is looking for different things from his degree program.
Bis interests are more designHoriented& with a focus on electronics&
and he would ultimatel like to earn a 4h.). @hich of the following
disciplines is the !est match for our friendJ
a. C; !. C.
c. CI; d. CI.
Correct #nswer:
a.
'31+. Chapter 1,: Computer Careers and Certification Question C# #'
Case 1!-2
Cou have reached a plateau in our career and ou have decided that it
is time to pursue a certification so that ou can move to a new level
in our professional life.
@hich of the following is not a factor to consider in selecting a
certificationJ
a. 1alk to people in the industr.
!. Dead evaluations of certifications.
c. Eook at Ao! listings to see what certifications are sought.
d. .tud salar proAections Au(taposed with certifications to
determine e(pected future income.
Correct #nswer:
d.
'31,. Chapter 1,: Computer Careers and Certification Question C# #+
Cou are looking for some training options. Mone is an important
consideration for ou since ou do not have a lot of resources& !ut ou
do have some mone to spend. Lurthermore& ou have not tpicall
performed well studing all on our own. @hat is the !est option for
ouJ
a. Lollowing a selfHguided course using optical discs from our local
li!rar.
!. ;nrolling in an online training course.
c. Degistering for a !oot camp that will immerse ou in intensive
coursework for up to two weeks.
d. 5sing the certification sponsor:s @e! site& and the @e! sites of
some private individuals& as a guide for our stud.
Correct #nswer:
!.

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Chapter 1: Introduction to Computers Question MC #1

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