Chapter-1: A Study On Employee Motivation

A STUDY ON EMPLOYEE MOTIVATION
CHAPTER-1
1.1 INTRODUCTION
The project work entitled a STUDY ON EMPLOYEE MOTIVATION with special
reerence to !"dera#ad Ind$stries Ltd% Thriss$r is &ainl" cond$cted to identi" the actors
which will &oti'ate the e&plo"ees and the or(ani)ational $nctions in !"dera#ad Ind$stries
Ltd* Thriss$r+
Mana(e&ent,s #asic jo# is the eecti'e $tili)ation o h$&an reso$rces or achie'e&ents o
or(ani)ational o#jecti'es+ The personnel &ana(e&ent is concerned with or(ani)in( h$&an
reso$rces in s$ch a wa" to (et &a-i&$& o$tp$t to the enterprise and to de'elop the talent o
people at work to the $llest satisaction+ Moti'ation i&plies that one person* in or(ani)ation
conte-t a &ana(er* incl$des another* sa" an e&plo"ee* to en(a(e in action #" ens$rin( that a
channel to satis" those needs and aspirations #eco&es a'aila#le to the person+ In addition to
this* the stron( needs in a direction that is satis"in( to the latent needs in e&plo"ees and
harness the& in a &anner that wo$ld #e $nctional or the or(ani)ation+
E&plo"ee &oti'ation is one o the &ajor iss$es aced #" e'er" or(ani)ation+ It is the &ajor
task o e'er" &ana(er to &oti'ate his s$#ordinates or to create the .will to work, a&on( the
s$#ordinates+ It sho$ld also #e re&e&#ered that a worker &a" #e i&&ensel" capa#le o
doin( so&e work% nothin( can #e achie'ed i he is not willin( to work+ A &ana(er has to
&ake appropriate $se o &oti'ation to enth$se the e&plo"ees to ollow the&+ !ence this
st$dies also oc$sin( on the e&plo"ee &oti'ation a&on( the e&plo"ees o !"dera#ad
Ind$stries Ltd+
The data needed or the st$d" has #een collected ro& the e&plo"ees thro$(h /$estionnaires
and thro$(h direct inter'iews+ Anal"sis and interpretation has #een done #" $sin( the
statistical tools and data,s are presented thro$(h ta#les and charts+
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1.2 RESEARCH PROBLEM
The research pro#le& here in this st$d" is associated with the &oti'ation o e&plo"ees o
!YDE1A2AD INDUST1IES LIMITED* Thriss$r+ There are a 'ariet" o actors that can
inl$ence a person,s le'el o &oti'ation% so&e o these actors incl$de
0+ The le'el o pa" and #eneits*
3+ The percei'ed airness o pro&otion s"ste& within a co&pan"*
4+ 5$alit" o the workin( conditions*
6+ Leadership and social relationships*
7+ E&plo"ee reco(nition
8+ 9o# sec$rit"
:+ career de'elop&ent opport$nities etc+
Moti'ated e&plo"ees are a (reat asset to an" or(anisation+ It is #eca$se the &oti'ation and 9o#
satisaction is clearl" linked+ !ence this st$d" is oc$sin( on the e&plo"ee &oti'ation in the
or(anisation+ The research pro#le& is or&$lated as ollows;
What are the factors which help to motivate the employees?
1.3 SIGNIFICANCE OF THE STUDY
The st$d" is intended to e'al$ate &oti'ation o e&plo"ees in the or(ani)ation+ A (ood
&oti'ational pro(ra& proced$re is essential to achie'e (oal o the or(ani)ation+ I eicient
&oti'ational pro(ra&&es o e&plo"ees are &ade not onl" in this partic$lar or(ani)ation #$t
also an" other or(ani)ation% the or(ani)ations can achie'e the eicienc" also to de'elop a
(ood or(ani)ational c$lt$re+
Moti'ation has 'ariet" o eects+ These eects &a" #e seen in the conte-t o an indi'id$al,s
ph"sical and &ental health* prod$cti'it"* a#senteeis& and t$rno'er+ E&plo"ee deli(ht has to
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#e &ana(ed in &ore than one wa"+ This helps in retainin( and n$rt$rin( the tr$e #elie'ers
who can deliver value to the organization. Proliferating and nurturing the number of
true believers
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is the challen(e or $t$re and present !1 &ana(ers+
This &eans inno'ation and creati'it"+ It also &eans a chan(e in the (ear or !1 polices and
practices+ The aster the or(ani)ations n$rt$re their e&plo"ees* the &ore s$ccess$l the" will
#e+ The challen(e #eore !1 &ana(ers toda" is to deli(ht their e&plo"ees and n$rt$re their
creati'it" to keep the& a #loo&+
This st$d" helps the researcher to reali)e the i&portance o eecti'e e&plo"ee &oti'ation+
This research st$d" e-a&ines t"pes and le'els o e&plo"ee &oti'ational pro(ra&&es and
also disc$sses &ana(e&ent ideas that can #e $tili)ed to inno'ate e&plo"ee &oti'ation+ It
helps to pro'ide insi(hts to s$pport $t$re research re(ardin( strate(ic ($idance or
or(ani)ations that are #oth pro'idin( and $sin( reward<reco(nition pro(ra&s+
1.4 OBJECTIVES OF THE STUDY
1.4.1 Primr! "#$%&'i(%
0+ To st$d" the i&portant actors which are needed to &oti'ate the e&plo"ees+
1.4.2 S%&")*r! O#$%&'i(%.
0+ To st$d" the eect o &onetar" and non=&onetar" #eneits pro'ided #" the
or(ani)ation on the e&plo"ee,s peror&ance+
3+ To st$d" the eect o jo# pro&otions on e&plo"ees+
4+ To learn the e&plo"ee,s satisaction on the interpersonal relationship e-ists in the
or(ani)ation+
6+ To pro'ide the practical s$((estion or the i&pro'e&ent o or(ani)ation,s
peror&ance+
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!1M 1e'iew >The I?@I Uni'ersit" PressA 9$l" 3BBC
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1.+ RESEARCH HYPOTHESIS
A h"pothesis is a preli&inar" or tentati'e e-planation or post$late #" the researcher o what
the researcher considers the o$tco&e o an in'esti(ation will #e+ It is an inor&ed<ed$cated
($ess+ It indicates the e-pectations o the researcher re(ardin( certain 'aria#les+ It is the
&ost speciic wa" in which an answer to a pro#le& can #e stated+
1esearch h"potheses are the speciic testa#le predictions &ade a#o$t the independent and
dependent 'aria#les in the st$d"+ !"potheses are co$ched in ter&s o the partic$lar
independent and dependent 'aria#les that are (oin( to #e $sed in the st$d"+ The research
h"pothesis o this st$d" is as ollows+
H", There is no si(niicant relationship #etween incenti'es and e&plo"ee,s peror&ance+
H", There is no si(niicant relationship #etween career de'elop&ent opport$nities and the
e-tent o e&plo"ee &oti'ation
H", There is no si(niicant relationship #etween peror&ance appraisal s"ste& and the
e-tent o &oti'ation+
H", There is no si(niicant relationship #etween interpersonal relationship in the
or(ani)ation and e-tent o &oti'ation+
1.- RESEARCH METHODOLOGY.
1esearch is a s"ste&atic &ethod o indin( sol$tions to pro#le&s+ It is essentiall" an
in'esti(ation* a recordin( and an anal"sis o e'idence or the p$rpose o (ainin( knowled(e+
Accordin( to ?liord wood"* Dresearch co&prises o deinin( and redeinin( pro#le&*
or&$latin( h"pothesis or s$((ested sol$tions* collectin(* or(ani)in( and e'al$atin( data*
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reachin( concl$sions* testin( concl$sions to deter&ine whether the" it the or&$lated
h"pothesisE
3
1.-.1 Sm./i)0 D%1i0).
A sa&ple desi(n is a inite plan or o#tainin( a sa&ple ro& a (i'en pop$lation+ Si&ple
rando& sa&plin( is $sed or this st$d"+
1.-.2 U)i(%r1%.
The $ni'erse chooses or the research st$d" is the e&plo"ees o !"dera#ad Ind$stries Ltd+
1.-.3 Sm./% Si2%.
N$&#er o the sa&plin( $nits selected ro& the pop$lation is called the si)e o the sa&ple+
Sa&ple o 7B respondents were o#tained ro& the pop$lation+
1.-.4 Sm./i)0 Pr"&%*3r%.
The proced$re adopted in the present st$d" is pro#a#ilit" sa&plin(* which is also known as
chance sa&plin(+ Under this sa&plin( desi(n* e'er" ite& o the ra&e has an e/$al chance
o incl$sion in the sa&ple+
1.-.+ M%'4"*1 "5 D' C"//%&'i").
The data,s were collected thro$(h Pri&ar" and secondar" so$rces+
1.-.+.1 Primr! S"3r&%1.
Pri&ar" data are in the or& o Draw &aterialE to which statistical &ethods are applied or
the p$rpose o anal"sis and interpretations+
The pri&ar" so$rces are disc$ssion with e&plo"ees* data,s collected thro$(h /$estionnaire+
1.-.+.2 S%&")*r! S"3r&%1.
Secondar" data,s are in the or& o inished prod$cts as the" ha'e alread" #een treated
statisticall" in so&e or& or other+
3
Fothari ? 1. Research Methodology-Methods & Techniques-3
nd
re'ised edition >3BB:A New A(e
International P$#lishers= New Delhi+
7
The secondar" data &ainl" consists o data and inor&ation collected ro& records*
co&pan" we#sites and also disc$ssion with the &ana(e&ent o the or(ani)ation+ Secondar"
data was also collected ro& jo$rnals* &a(a)ines and #ooks+
1.-.- N'3r% "5 R%1%r&4.
Descripti'e research* also known as statistical research* descri#es data and characteristics
a#o$t the pop$lation or pheno&enon #ein( st$died+ Descripti'e research answers the
/$estions who* what* where* when and how+
Altho$(h the data description is act$al* acc$rate and s"ste&atic* the research cannot
descri#e what ca$sed a sit$ation+ Th$s* descripti'e research cannot #e $sed to create a ca$sal
relationship* where one 'aria#le aects another+ In other words* descripti'e research can #e
said to ha'e a low re/$ire&ent or internal 'alidit"+
1.-.6 73%1'i"))ir%.
A well deined /$estionnaire that is $sed eecti'el" can (ather inor&ation on #oth o'erall
peror&ance o the test s"ste& as well as inor&ation on speciic co&ponents o the s"ste&+
A deeated /$estionnaire was care$ll" prepared and speciall" n$&#ered+ The /$estions
were arran(ed in proper order* in accordance with the rele'ance+
1.-.8 N'3r% "5 73%1'i")1 A19%*.
The /$estionnaire consists o open ended* dichoto&o$s* ratin( and rankin( /$estions+
1.-.: Pr%-'%1'i)0
A pre=testin( o /$estionnaire was cond$cted with 0B /$estionnaires* which were distri#$ted
and all o the& were collected #ack as co&pleted /$estionnaire+ On the #asis o do$#ts
raised #" the respondents the /$estionnaire was redialed to its present or&+
1.-.1; Sm./%
A inite s$#set o pop$lation* selected ro& it with the o#jecti'e o in'esti(atin( its
properties called a sa&ple+ A sa&ple is a representati'e part o the pop$lation+ A sa&ple o
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7B respondents in total has #een rando&l" selected+ The response to 'ario$s ele&ents $nder
each /$estions were totaled or the p$rpose o 'ario$s statistical testin(+
1.-.11. Vri#/%1 "5 '4% S'3*!.
The direct 'aria#le o the st$d" is the e&plo"ee &oti'ation
Indirect 'aria#les are the incenti'es* interpersonal relations* career de'elop&ent
opport$nities and peror&ance appraisal s"ste&+
1.-.12. Pr%1%)''i") "5 D'.
The data are presented thro$(h charts and ta#les+
1.-.13. T""/1 )* T%&4)i<3%1 5"r A)/!1i1.
?orrelation is $sed to test the h"pothesis and draw inerences+
CHAPTER 2
:
2. LITERATURE REVIE=
1ensis Likerthas called &oti'ation as the core o &ana(e&ent+ Moti'ation is the core o
&ana(e&ent+ Moti'ation is an eecti'e instr$&ent in the hands o the &ana(e&ent in
inspirin( the work orce +It is the &ajor task o e'er" &ana(er to &oti'ate his s$#ordinate or
to create the will to work a&on( the s$#ordinates +It sho$ld also #e re&e&#ered that the
worker &a" #e i&&ensel" capa#le o doin( so&e work* nothin( can #e achie'ed i he is not
willin( to work +creation o a will to work is &oti'ation in si&ple #$t tr$e sense o ter&+
Moti'ation is an i&portant $nction which 'er" &ana(er peror&s or act$atin( the people
to work or acco&plish&ent o o#jecti'es o the or(ani)ation +Iss$ance o well concei'ed
instr$ctions and orders does not &ean that the" will #e ollowed +A &ana(er has to &ake
appropriate $se o &oti'ation to enth$se the e&plo"ees to ollow the&+ Eecti'e &oti'ation
s$cceeds not onl" in ha'in( an order accepted #$t also in (ainin( a deter&ination to see that
it is e-ec$ted eicientl" and eecti'el"+
In order to &oti'ate workers to work or the or(ani)ational (oals* the &ana(ers &$st
deter&ine the &oti'es or needs o the workers and pro'ide an en'iron&ent in which
appropriate incenti'es are a'aila#le or their satisaction +I the &ana(e&ent is s$ccess$l in
doin( so% it will also #e s$ccess$l in increasin( the willin(ness o the workers to work+ This
will increase eicienc" and eecti'eness o the or(ani)ation +There will #e #etter $tili)ation
o reso$rces and workers a#ilities and capacities+
2.1 T4% &")&%.' "5 m"'i('i")
The word &oti'ation has #een deri'ed ro& &oti'e which &eans an" idea* need or e&otion
that pro&pts a &an in to action+ Ghate'er &a" #e the #eha'ior o &an* there is so&e
sti&$l$s #ehind it +Sti&$l$s is dependent $pon the &oti'e o the person concerned+ Moti'e
can #e known #" st$d"in( his needs and desires+
There is no $ni'ersal theor" that can e-plain the actors inl$encin( &oti'es which control
&ans #eha'ior at an" partic$lar point o ti&e+ In (eneral* the dierent &oti'es operate at
C
dierent ti&es a&on( dierent people and inl$ence their #eha'iors+ The process o
&oti'ation st$dies the &oti'es o indi'id$als which ca$se dierent t"pe o #eha'ior+
2.2 D%5i)i'i") "5 M"'i('i").
Accordin( to Edwin 2 @lippo* DMoti'ation is the process o atte&ptin( to inl$ence others
to do their work thro$(h the possi#ilit" o (ain or reward+
2.3 Si0)i5i&)&% "5 M"'i('i")
Moti'ation in'ol'es (ettin( the &e&#ers o the (ro$p to p$ll wei(ht eecti'el"* to (i'e
their lo"alt" to the (ro$p* to carr" o$t properl" the p$rpose o the or(ani)ation+ The
ollowin( res$lts &a" #e e-pected i the e&plo"ees are properl" &oti'ated+
0+ The workorce will #e #etter satisied i the &ana(e&ent pro'ides the& with
opport$nities to $lill their ph"siolo(ical and ps"cholo(ical needs+ The workers will
cooperate 'ol$ntaril" with the &ana(e&ent and will contri#$te their &a-i&$& towards
the (oals o the enterprise+
3+ Gorkers will tend to #e as eicient as possi#le #" i&pro'in( $pon their skills and
knowled(e so that the" are a#le to contri#$te to the pro(ress o the or(ani)ation+ This
will also res$lt in increased prod$cti'it"+
4+ The rates o la#or,s t$rno'er and a#senteeis& a&on( the workers will #e low+
6+ There will #e (ood h$&an relations in the or(ani)ation as riction a&on( the workers
the&sel'es and #etween the workers and the &ana(e&ent will decrease+
7+ The n$&#er o co&plaints and (rie'ances will co&e down+ Accident will also #e low+
8+ There will #e increase in the /$antit" and /$alit" o prod$cts+ Gasta(e and scrap will #e
less+ 2etter /$alit" o prod$cts will also increase the p$#lic i&a(e o the #$siness+
2.4 M"'i('i") Pr"&%11.
0+ Identiication o need
H
3+ Tension
4+ ?o$rse o action
6+ 1es$lt IPositi'e<Ne(ati'e
7+ @eed #ack
2.+ T4%"ri%1 "5 M"'i('i")+
Understandin( what &oti'ated e&plo"ees and how the" were &oti'ated was the oc$s o
&an" researchers ollowin( the p$#lication o the !awthorne st$d" res$lts >Terpstra* 0H:HA+
Si- &ajor approaches that ha'e led to o$r $nderstandin( o &oti'ation are Mcclelland,s
Achie'e&ent Need Theor"* 2eha'ior Modiication theor"% A#raha& ! Mallows need
hierarch" or Deicient theor" o &oti'ation+ 9+S+ Ada&,s E/$it" Theor"* Vroo&s
E-pectation Theor"* Two actor Theor"+
2.+.1 M&C/%//)*>1 A&4i%(%m%)' N%%* T4%"r!.
Accordin( to Mc?lelland,s there are three t"pes o needs%
N%%* 5"r A&4i%(%m%)' ?) A&4@A
This need is the stron(est and lastin( &oti'atin( actor+ Partic$larl" in case o persons who
satis" the other needs+ The" are constantl" pre occ$pied with a desire or i&pro'e&ent and
lack or sit$ation in which s$ccess$l o$tco&es are directl" correlated with their eorts+
The" set &ore diic$lt #$t achie'a#le (oals or the&sel'es #eca$se s$ccess with easil"
achie'a#le (oals hardl" pro'ides a sense o achie'e&ent+
N%%* 5"r P"B%r ?) P"B@
It is the desire to control the #eha'ior o the other people and to &anip$late the
s$rro$ndin(s+ Power &oti'ations positi'e applications res$lts in do&estic leadership st"le*
while it ne(ati'e application tends a$tocratic st"le+
N%%* 5"r 55i/i'i") ?) A55@
0B
It is the related to social needs and creates riendship+ This res$lts in or&ation o inor&al
(ro$ps or social circle+
2.+.2 B%4(i"r/ M"*i5i&'i") T4%"r!A
Accordin( to this theor" people #eha'ior is the o$tco&e o a'ora#le and $na'ora#le past
circ$&stances+ This theor" is #ased on learnin( theor"+ Skinner cond$cted his researches
a&on( rats and school children+ !e o$nd that sti&$l$s or desira#le #eha'ior co$ld #e
stren(thened #" rewardin( it at the earliest+ In the ind$strial sit$ation* this rele'ance o this
theor" &a" #e o$nd in the installation o inancial and non inancial incenti'es+
More i&&ediate is the reward and sti&$lation or it &oti'ates it+ Githdrawal o reward
incase o low standard work &a" also prod$ce the desired res$lt+ !owe'er* researches show
that it is (enerall" &ore eecti'e to reward desired #eha'ior than to p$nish $ndesired
#eha'ior+
2.+.3 A#r4m H M1/"B N%%* Hi%rr&4! "r D%5i&i%)' '4%"r! "5 M"'i('i").
The intellect$al #asis or &ost o &oti'ation thinkin( has #een pro'ided #" #eha'ioral
scientists* A+! Maslow and @rederick !ei)#er(* whose p$#lished works are the DBible of
Motivation. Altho$(h Maslow hi&sel did not appl" his theor" to ind$strial sit$ation* it has
wide i&pact or #e"ond acade&ic circles+ Do$(lo$s Mac Jre(or has $sed Maslow,s theor"
to interpret speciic pro#le&s in personnel ad&inistration and ind$strial relations+
The cr$- o Maslow,s theor" is that h$&an needs are arran(ed in hierarch" co&posed o
i'e cate(ories+ The lowest le'el needs are ph"siolo(ical and the hi(hest le'els are the sel
act$ali)ation needs+ Maslow starts with the or&ation that &an is a wantin( ani&al with a
hierarch" o needs o which so&e are lower ins scale and so&e are in a hi(her scale or
s"ste& o 'al$es+ As the lower needs are satisied* hi(her needs e&er(e+ !i(her needs
cannot #e satisied $nless lower needs are $lilled+ A satisied need is not a &oti'ator+ This
rese&#les the standard econo&ic theor" o di&inishin( ret$rns+ The hierarch" o needs at
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work in the indi'id$al is toda" a ro$tine tool o personnel trade and when these needs are
acti'e* the" act as power$l conditioners o #eha'ior= as Moti'ators+
!ierarch" o needs% the &ain needs o &en are i'e+ The" are ph"siolo(ical needs* saet"
needs* social needs* e(o needs and sel act$ali)ation needs* as shown in order o their
i&portance+
@i( >3+0A
The a#o'e i'e #asic needs are re(arded as stri'in( needs which &ake a person do thin(s+
The irst &odel indicates the rankin( o dierent needs+ The second is &ore help$l in
indicatin( how the satisaction o the hi(her needs is #ased on the satisaction o lower
needs+ It also shows how the n$&#er o person who has e-perienced the $lill&ent o the
hi(her needs (rad$all" tapers o+
P4!1i"/"0i&/ "r B"*! N%%*1, = The indi'id$al &o'e $p the ladder respondin( irst to the
ph"siolo(ical needs or no$rish&ent* clothin( and shelter+ These ph"sical needs &$st #e
e/$ated with pa" rate* pa" practices and to an e-tent with ph"sical condition o the jo#+
S5%'!, - The ne-t in order o needs is saet" needs* the need to #e ree ro& dan(er* either
ro& other people or ro& en'iron&ent+ The indi'id$al want to ass$red* once his #odil"
needs are satisied* that the" are sec$re and will contin$e to #e satisied or oreseea#le
03
S%/5-
A&'3/i2'i")
E0" N%%*1
S"&i/ N%%*1
S5%'! N%%*1
P4!1i"/"0i&/ N%%*1
eat$re+ The saet" needs &a" take the or& o jo# sec$rit"* sec$rit" a(ainst disease*
&isort$ne* old a(e etc as also a(ainst ind$strial inj$r"+ S$ch needs are (enerall" &et #"
saet" laws* &eas$re o social sec$rit"* protecti'e la#or laws and collecti'e a(ree&ents+
S"&i/ )%%*1, - Join( $p the scale o needs the indi'id$al eels the desire to work in a
cohesi'e (ro$p and de'elop a sense o #elon(in( and identiication with a (ro$p+ !e eels
the need to lo'e and #e lo'ed and the need to #elon( and #e identiied with a (ro$p+ In a
lar(e or(ani)ation it is not eas" to #$ild $p social relations+ !owe'er close relationship can
#e #$ilt $p with at least so&e ellow workers+ E'er" e&plo"ee wants too eel that he is
wanted or accepted and that he is not an alien acin( a hostile (ro$p+
E0" "r E1'%%m N%%*1, - These needs are relected in o$r desire or stat$s and reco(nition*
respect and presti(e in the work (ro$p or work place s$ch as is conerred #" the reco(nition
o ones &erit #" pro&otion* #" participation in &ana(e&ent and #" $lill&ent o workers
$r(e or sel e-pression+ So&e o the needs relate to ones estee&
e+(+% need or achie'e&ent* sel conidence* knowled(e* co&petence etc+ On the jo#* this
&eans praise or a jo# #$t &ore i&portant it &eans a eelin( #" e&plo"ee that at all ti&es he
has the respect o his s$per'isor as a person and as a contri#$tor to the or(ani)ational (oals+
S%/5 r%/i2'i") "r A&'3/i2'i") )%%*1, - This $pper le'el need is one which when
satisied pro'ide insi(hts to s$pport $t$re research re(ardin( strate(ic ($idance or
or(ani)ation that are #oth pro'idin( and $sin( reward<reco(nition pro(ra&s &akes the
e&plo"ee (i'e $p the dependence on others or on the en'iron&ent+ !e #eco&es (rowth
oriented* sel oriented* directed* detached and creati'e+ This need relects a state deined in
ter&s o the e-tent to which an indi'id$al attains his personnel (oal+ This is the need which
totall" lies within onesel and there is no de&and ro& an" e-ternal sit$ation or person+
2.+.4 J.S A*m1 E<3i'! T4%"r!
04
E&plo"ee co&pares her<his jo# inp$ts o$tco&e ratio with that o reerence+ I the e&plo"ee
percei'es ine/$it"* she<he will act to correct the ine/$it"; lower prod$cti'it"* red$ced
/$alit"* increased a#senteeis&* 'ol$ntar" resi(nation+
2.+.+ Vr""m1 EC.%&''i") T4%"r!
Vroo&,s theor" is #ased on the #elie that e&plo"ee eort will lead to peror&ance and
peror&ance will lead to rewards >Vroo&* 0H86A+ 1eward &a" #e either positi'e or ne(ati'e+
The &ore positi'e the reward the &ore likel" the e&plo"ee will #e hi(hl" &oti'ated+
?on'ersel"* the &ore ne(ati'e the reward the less likel" the e&plo"ee will #e &oti'ated+
2.+.- TB" F&'"r T4%"r!
Do$(las McJre(or introd$ced the theor" with the help o two 'iews% K ass$&ptions are
conser'ati'e in st"le Ass$&ptions are &odern in st"le+
D T4%"r!
Indi'id$als inherentl" dislike work+
People &$st #e coerced or controlled to do work to achie'e the o#jecti'es+
People preer to #e directed
Y T4%"r!
People 'iew work as #ein( as nat$ral as pla" and rest
People will e-ercise sel direction and control towards achie'in( o#jecti'es the" are
co&&itted to
People learn to accept and seek responsi#ilit"+
2.- T!.%1 "5 M"'i('i").
Intrinsic &oti'ation occ$rs when people are internall" &oti'ated to do so&ethin( #eca$se it
either #rin(s the& pleas$re* the" think it is i&portant* or the" eel that what the" are
learnin( is &orall" si(niicant+
06
E-trinsic &oti'ation co&es into pla" when a st$dent is co&pelled to do so&ethin( or act a
certain wa" #eca$se o actors e-ternal to hi& or her >like &one" or (ood (radesA
2.6 I)&%)'i(%1
An incenti'e is so&ethin( which sti&$lates a person towards so&e (oal+ It acti'ates h$&an
needs and creates the desire to work+ Th$s* an incenti'e is a &eans o &oti'ation+ In
or(ani)ations* increase in incenti'e leads to #etter peror&ance and 'ice 'ersa+
2.6.1 N%%* 5"r I)&%)'i(%1
Man is a wantin( ani&al+ !e contin$es to want so&ethin( or other+ !e is ne'er $ll"
satisied+ I one need is satisied* the other need need arises+ In order to &oti'ate the
e&plo"ees* the &ana(e&ent sho$ld tr" to satis" their needs+ @or this p$rpose* #oth inancial
and non inancial incenti'es &a" #e $sed #" the &ana(e&ent to &oti'ate the workers+
@inancial incenti'es or &oti'ators are those which are associated with &one"+ The" incl$de
wa(es and salaries* rin(e #eneits* #on$s* retire&ent #eneits etc+ Non inancial &oti'ators
are those which are not associated with &onetar" rewards+ The" incl$de intan(i#le
incenti'es like e(o=satisaction* sel=act$ali)ation and responsi#ilit"+
INCENTIVES
@inancial Incenti'es Non=inancial incenti'es
= Ga(es and Salaries+ = ?o&petition
= 2on$s = Jro$p reco(nition
= Medical rei&#$rse&ent = 9o# sec$rit"
= Ins$rance = Praise
= !o$sin( acilit" = Fnowled(e o res$lt
= 1etire&ent #eneits+ = Gorkers participation+
= S$((estion s"ste&+
= Opport$nities or (rowth
07
2.8 M"'i('i") i1 '4% 9%! '" .%r5"rm)&% im.r"(%m%)'
There is an old sa"in( "o$ can take a horse to the water #$t "o$ cannot orce it to drink% it
will drink onl" i itLs thirst" = so with people+ The" will do what the" want to do or otherwise
&oti'ated to do+ Ghether it is to e-cel on the workshop loor or in the Li'or" towerL the"
&$st #e &oti'ated or dri'en to it* either #" the&sel'es or thro$(h e-ternal sti&$l$s+
Are the" #orn with the sel=&oti'ation or dri'eM Yes and no+ I no* the" can #e &oti'ated*
or &oti'ation is a skill which can and &$st #e learnt+ This is essential or an" #$siness to
s$r'i'e and s$cceed+
Peror&ance is considered to #e a $nction o a#ilit" and &oti'ation* th$s;
J"# .%r5"rm)&% E5?#i/i'!@?m"'i('i")@
A#ilit" in t$rn depends on ed$cation* e-perience and trainin( and its i&pro'e&ent is a slow
and lon( process+ On the other hand &oti'ation can #e i&pro'ed /$ickl"+ There are &an"
options and an $ninitiated &ana(er &a" not e'en know where to start+ As a ($ideline* there
are #roadl" se'en strate(ies or &oti'ation+
There are #roadl" se'en strate(ies or &oti'ation+
Positi'e reinorce&ent < hi(h e-pectations
Eecti'e discipline and p$nish&ent
Treatin( people airl"
Satis"in( e&plo"ees needs
Settin( work related (oals
1estr$ct$rin( jo#s
2ase rewards on jo# peror&ance
Essentiall"* there is a (ap #etween an indi'id$al,s act$al state and so&e desired state and the
&ana(er tries to red$ce this (ap+ Moti'ation is* in eect* a &eans to red$ce and &anip$late
this (ap+
08
CHAPTER-3
3.1 INDUSTRIAL PROFILE
As#estos is a (ro$p o &inerals with lon(* thin i#ro$s cr"stals+ The word Nas#estosN is
deri'ed ro& a Jreek adjecti'e &eanin( ine-tin($isha#le+ The Jreeks ter&ed as#estos the
N&iracle &ineralN #eca$se o its sot and pliant properties* as well as its a#ilit" to withstand
heat+ As#estos #eca&e increasin(l" pop$lar a&on( &an$act$rers and #$ilders in the late
0Hth cent$r" d$e to its resistance to heat* electricit" and che&ical da&a(e* its so$nd
a#sorption and tensile stren(th+ Ghen as#estos is $sed or its resistance to ire or heat* the
i#ers are oten &i-ed with ce&ent or wo'en into a#ric or &ats+ As#estos was $sed in so&e
prod$cts or its heat resistance* and in the past was $sed on electric o'en and hotplate wirin(
or its electrical ins$lation at ele'ated te&perat$re* and in #$ildin(s or its la&e=
retardant and ins$latin( properties* tensile stren(th* le-i#ilit"* and resistance to che&icals+
The &ain prod$ct AS2ESTOS ?EMENT S!EET is pri&aril" a ce&ent #ased prod$ct were
a#o$t 0B=07O as#estos i#er is needed to reinorce the ce&ent is weather proo* e'en
thro$(h it a#sor#s &oist$re* the water will not pass thro$(h the prod$ct+ As#estos ce&ent is
$sed or corr$(ated sheets* slates* lat sheet or ani&al pens* claddin( &olded ittin(* water
s"ste& rain water ($tters* down pipes* $nder (ro$nd pipes and sewer pipes* skills*
chalk#oards+ Most o the as#estos cons$&ed (lo#all" is chr"solite+ 1$ssia* Fa)akhstan is
&ajor prod$cers o as#estos+ The st$dies across the (lo#e had not o$nd an" increased risk
o carrier to the workers e'en at the le'els o i#er<c$#ic centi&eter* whereas the Indian
chr"solite ce&ent ind$str" works well #ellow B+7 i#er<c$#ic centi&eter+
3.1.1 Hi1'"ri& 310%
As#estos was na&ed #" the ancient Jreeks who also reco(ni)ed certain ha)ards o the
&aterial+ The Jreek (eo(rapher Stra#o and the 1o&an nat$ralist Plin" the Elder noted that
the &aterial da&a(ed l$n(s o sla'es who wo'e it into cloth+ ?harle&a(ne* the irst !ol"
1o&an E&peror* is said to ha'e had a ta#lecloth &ade o as#estos+
0:
Gealth" Persians* who #o$(ht as#estos i&ported o'er the !ind$ F$sh* a&a)ed ($ests #"
cleanin( the cloth #" si&pl" e-posin( it to ire+ Accordin( to 2ir$ni in his #ook o Je&s*
an" cloths &ade o as#estos were called shastakeh+ So&e o the Persians #elie'ed the i#er
was $r ro& an ani&al na&ed sa&andar that li'ed in ire and died when e-posed to water+
So&e archeolo(ists #elie'e that ancients &ade shro$ds o as#estos* wherein the" #$rned the
#odies o their kin(s* in order to preser'e onl" their ashes* and pre'ent their #ein( &i-ed
with those o wood or other co&#$sti#le &aterials co&&onl" $sed in $neral p"res+

Others
assert that the ancients $sed as#estos to &ake perpet$al wicks or sep$lchral or other
la&ps+ In &ore recent cent$ries* as#estos was indeed $sed or this p$rpose+ Altho$(h
as#estos ca$ses skin to itch $pon contact* ancient literat$re indicates that it was prescri#ed
or diseases o the skin* and partic$larl" or the itch+ It is possi#le that the" $sed the
ter& as#estos or al$&en pl$&os$&* #eca$se the two ter&s ha'e oten #een con$sed
thro$(ho$t histor"+
As#estos #eca&e &ore widespread d$rin( the ind$strial re'ol$tion% in the 0C8Bs it was $sed
as ins$lation in the U+S+ and ?anada+ De'elop&ent o the irst co&&ercial as#estos &ine
#e(an in 0C:H in the Appalachian oothills o 5$e#ec+ 2" the &id 3Bth cent$r" $ses
incl$ded ire retardant coatin(s* concrete* #ricks* pipes and ireplace ce&ent* heat* ire* and
acid resistant (askets* pipe ins$lation* ceilin( ins$lation* ireproo dr"wall* loorin(* rooin(*
lawn $rnit$re* and dr"wall joint co&po$nd+
Appro-i&atel" 0BB*BBB people in the United States ha'e died* or will die* ro& as#estos
e-pos$re related to ship #$ildin(+ In the !a&pton 1oads area* a ship#$ildin(
center* &esothelio&a occ$rrence is se'en ti&es the national rate+ Tho$sands o &etric tons
o as#estos were $sed in Gorld Gar II ships to wrap the pipes* line the #oilers* and co'er
en(ine and t$r#ine parts+ There were appro-i&atel" 6+4 &illion ship"ard workers in the
United States d$rin( GGII% or e'er" tho$sand workers a#o$t o$rteen died o
&esothelio&a and an $nknown n$&#er died ro& as#estosis+
As#estos i#ers were once $sed in a$to&o#ile #rake pads and shoes+ Since the &id=0HHBs* a
&ajorit" o #rake pads* new or replace&ent* ha'e #een &an$act$red instead with linin(s
&ade o cera&ic* car#on* &etallic and Ara&id i#er >Twaron or Fe'larPthe sa&e &aterial
0C
$sed in #$llet=proo 'estsA+ Fent* the irst iltered ci(arette on the &arket* $sed crocidolite
as#estos in its NMicroniteN ilter ro& 0H73 to 0H78+
The irst doc$&ented death related to as#estos was in 0HB8+ In the earl" 0HBBs researchers
#e(an to notice a lar(e n$&#er o earl" deaths and l$n( pro#le&s in as#estos &inin( towns+
The irst dia(nosis o as#estosis was &ade in En(land in 0H36+2" the 0H4Bs* En(land
re($lated 'entilation and &ade as#estosis an e-c$sa#le work related disease* a#o$t ten "ears
sooner than the U+S+ The ter& Mesothelio&a was not $sed in &edical literat$re $ntil 0H40*
and was not associated with as#estos $ntil so&eti&e in the 0H6Bs+
The United States (o'ern&ent and as#estos ind$str" ha'e #een critici)ed or not actin(
/$ickl" eno$(h to inor& the p$#lic o dan(ers* and to red$ce p$#lic e-pos$re+ In the late
0H:Bs co$rt doc$&ents pro'ed that as#estos ind$str" oicials knew o as#estos dan(ers and
tried to conceal the&+
In 9apan* partic$larl" ater Gorld Gar II* as#estos was $sed in the &an$act$re
o a&&oni$& s$lphate or p$rposes o rice prod$ction* spra"ed $pon the ceilin(s* iron
skeletons* and walls o railroad cars and #$ildin(s >d$rin( the 0H8BsA* and $sed or ener("
eicienc" reasons as well+ Prod$ction o as#estos in 9apan peaked in 0H:6 and went thro$(h
$ps and downs $ntil a#o$t 0HHB* when prod$ction #e(an to drop se'erel"+
3.1.2 C"mm%r&i//! (i/#/% r""5i)0 m'%ri/1
The weather prooin( &aterial is the top&ost or o$ter&ost la"er* e-posed to the weather+
Man" dierent kinds o &aterials ha'e #een $sed as weather prooin( &aterial;
T4'&4 is rooin( &ade o plant stalks in o'erlappin( la"ers+
=4%' S'rBF widel" $sed in En(land* @rance and other parts o E$rope+
S% 0r11F $sed in coastal areas where there are est$aries s$ch as Scotland+ !as a
lon(er lie than straw+ ?lai&ed to ha'e a lie in e-cess o 8B "ears+
S4i)0/%1* called shakes in North A&erica+ Shin(les is the (eneric ter& or a rooin(
&aterial that is in &an" o'erlappin( sections* re(ardless o the nat$re o the &aterial+
The word is also $sed speciicall" to denote shin(les &ade o wood+
0H
R%* &%*r . Lie e-pectanc"* $p to 4B "ears+ !owe'er* "o$n( (rowth red cedar has a
short lie e-pectanc"+ !i(h cost+ Sho$ld #e allowed to #reathe+
Hr*B""*+ Ver" d$ra#le rooin( o$nd in ?olonial A$stralian architect$re* its $se
now li&ited to restorations+
S/'%. !i(h cost with a lie e-pectanc" o $p to 3BB "ears+ Slate clea'es into thin
sheets* &akin( it &$ch li(hter than concrete tiles* tho$(h hea'ier than sheet steel and
other li(ht roo co'erin(s+
S'")% 1/#+ !ea'" stone sla#s >not to #e con$sed with slateA 0N=3N thick were
or&erl" $sed as rooin( tiles in so&e re(ions in En(land+ Stone sla#s re/$ire a 'er"
hea'"wei(ht roo str$ct$re* #$t their wei(ht &akes the& stor& proo+ An o#solete
rooin( &aterial+
C%rmi& 'i/%+ !i(h cost* lie o &ore then 0BB "ears+
Im#r%C )* '%03/F st"le datin( #ack to ancient Jreece and 1o&e+
M%'/ 149%1 "r 14i)0/%1. Lon( lie+ !i(h cost* s$ita#le or roos o 4<03 pitch or
(reater+ 2eca$se o the le-i#ilit" o &etal* the" can #e &an$act$red to lock
to(ether* (i'in( d$ra#ilit" and red$cin( asse&#l" ti&e+
M%&4)i&//! 1%m%* m%'/. Lon( lie+ !i(h cost* s$ita#le or roos o low pitch
s$ch as B+7<03 to 4<03 pitch+
C")&r%'%F $s$all" reinorced with i#res o so&e sort+ ?oncrete tiles re/$ire a
stron(er roo str$ct$re than slate* as so&e owners ha'e o$nd to their cost+
A1.4/' 14i)0/%F &ade o #it$&en e&#edded in an or(anic or i#er(lass &at* $s$all"
co'ered with colored* &an=&ade cera&ic (rit+ ?heaper than slate or tiles+ Vario$s
lie span e-pectancies+
A1#%1'"1 14i)0/%1. Ver" lon( liespan* ireproo and low cost #$t now rarel" $sed
#eca$se o health concerns+
M%m#r)%. Me&#rane rooin( is in lar(e sheets* (enerall" $sed in so&e wa" at the
joints to or& a contin$o$s s$race+
T4%rm"1%''i)0 ./1'i& >e+(+ EPDM r$##erA+ S"nthetic r$##er sheets adhered
to(ether with contact adhesi'e or tape+ Pri&ar" application is #i( #o- store with
lar(e open areas and little 'ertical protr$sions+
3B
T4%rm"./1'i& >e+(+ PV?* TPO* ?SPEA+ Plastic sheets welded to(ether with hot air
creatin( one contin$o$s sheet &e&#rane+ ?an #e rewelded with the e-ception o
?SPE+ Lends itsel well to #oth #i( #o- and s&all roo application #eca$se o its hot
air weld a#ilit"+
M"*i5i%* #i'3m%) = heat welded* asphalt adhered or installed with adhesi'e+ Asphalt
is &i-ed with pol"&ers s$ch as APP or S2S* then applied to i#er(lass and<or
pol"ester &at* sea&s sealed #" locall" &eltin( the asphalt with heat* hot &oppin( o
asphalt* or adhesi'e+ Lends itsel well to all applications+
B3i/'-U. R""5 - M$ltiple plies o asphalt sat$rated or(anic elt or coated i#er(lass
elts+ Plies o elt are adhered with hot asphalt* coal tar pitch or adhesi'e+
S.r!%*-i)-P/&% P"/!3r%'4)% F"m ?SPUF@ = @oa& spra"ed in=place on the
roo* and then coated with a wide 'ariet" o coatin(s* or in so&e instances* co'ered
with (ra'el+
F#ri&
P"/!%1'%r.
PTFE ?1!)'4%'i& F/3"r ."/!m%r@ e&#edded in i#re (lass+
M%'/ r""5i)0+ Jenerall" a relati'el" ine-pensi'e #$ildin( &aterial* $nless copper is
$sed+
G/()i2%* 1'%%/ re/$entl" &an$act$red with wa'" corr$(ations to resist lateral
le-in( and itted with e-posed asteners+ Gidel" $sed or low cost and d$ra#ilit"+
Sheds are nor&all" rooed with this &aterial+ Fnown as Jal iron* it was the &ost
e-tensi'el" $sed rooin( &aterial o 3Bth cent$r" A$stralia* now replaced in
pop$larit" #" steel rooin( coated with an allo" o )inc and al$&in$&* clai&ed to
ha'e $p to o$r ti&es the lie o (al'ani)ed steel+
S')*i)0-1%m m%'/ with concealed asteners.
M%&4)i&//! 1%m%* m%'/ with concealed asteners contains sealant in sea&s or
$se on 'er" low sloped roos+
F/'-1%m m%'/ with soldered sea&s+
G/11 ?lear windows ha'e #een $sed since the in'ention o (lass to co'er s&all
openin(s in a #$ildin(+ The" pro'ided h$&ans with the a#ilit" to #oth let li(ht into
30
roo&s while at the sa&e ti&e keepin( incle&ent weather o$tside+ Jlass is (enerall"
&ade ro& &i-t$res o sand and silicates* and is 'er" #rittle+ Modern (lass Nc$rtain
wallsN can #e $sed to co'er the entire acade o a #$ildin(+ Jlass can also #e $sed to
span o'er a wide roo str$ct$re in a Nspace ra&eN+
C%rmi&1F these are s$ch thin(s as tiles* i-t$res* etc+ ?era&ics are &ostl" $sed as
i-t$res or co'erin(s in #$ildin(s+ ?era&ic loors* walls* co$nter=tops* e'en ceilin(s+
Man" co$ntries $se cera&ic rooin( tiles to co'er &an" #$ildin(s+ ?era&ics $sed to
#e j$st a speciali)ed or& o cla"=potter" irin( in kilns* #$t it has e'ol'ed into &ore
technical areas+
F"m More recentl" s"nthetic pol"st"rene or pol"$rethane oa& has #een $sed on a
li&ited scale+ It is li(ht wei(ht* easil" shaped and an e-cellent ins$lator+ It is $s$all"
$sed as part o a str$ct$ral ins$lated panel where the oa& is sandwiched #etween
wood or ce&ent+
3.2 COMPANY PROFILE
The "ear 0H68 saw the #irth o India+ It was also the "ear !YDE1A2AD INDUST1IES
LIMITED was o$nded+ O'er the decades* it has #la)ed a pioneerin( path in the i#re
ce&ent ind$str" and has (rown into a or&ida#le pla"er+ The corporate oice o !IL is
sit$ated at !"dera#ad+ The !IL 1 Q D centers sit$ated at !"dera#ad and @arida#ad s$pport
all its &an$act$rin( $nits to achie'e e-cellenc" in its &an$act$rin( acti'ities+ The
Man$act$rin( acilities are at !"dera#ad* @arida#ad Q Dar$hera >!ar"anaA* ?hennai >TNA*
9asidih >9harkhandA* Gada >MaharashtraA* Vija"awada* Ti&&app$r >APA*s$tari"a >UPA*
2alasore>OrissaA and Thriss$r>keralaA+
The co&pan" has o$r re(ional oices Q o'er 68 sales depots all o'er India* all with the
p$rpose o pro'idin( con'enient ser'ices to c$sto&ers+ !YDE1A2AD INDUST1IES
LIMITED is a la(ship ?o&pan" o the ?+F+2irla (ro$p o ?o&panies* incorporated on
0:th 9$ne 0H68+ !IL has #la)ed a pioneerin( path in the #$ildin( prod$cts ind$str"+ !IL has
led the ce&ent ind$str" or well o'er i'e decades+ Toda" !IL is a &$lti prod$ct* &$lti
33
locational or(ani)ation with a or&ida#le network o #ranches* depots* stockiest and
personnel spread all o'er India+
!IL #ein( #acked #" the or(ani)ational and technical e-pertise o the 2irlas* also has a
2oard o directors co&prisin( e-perienced personnel ro& 2$siness* @inance and Ind$str"+
The 2oard is chaired #" Mr+?+F+2irla+ !IL,s prod$ct ran(e incl$de @i#re ?e&ent rooin(
sheets in the na&e o ?!A1MINA1 and MALA2A1* A$tocla'ed Aerated ?oncrete 2locks
and Panels called AE1O?ON* ?alci$& Silicate ins$lation prod$ct called !YSIL* 9ointin(
&aterial or Jaskets and Plant and &achiner" or these prod$cts+
The !YDE1A2AD INDUST1IES LIMITED* Thriss$r is sit$ated 0B k& awa" ro& the
Thriss$r town+ The e-act place where the co&pan" is sit$ated is Athani* which is an
ind$strial area+ This co&pan" was incorporated in the "ear 0HC7 and co&&enced prod$ction
in 0HC8 in the na&e as MALA2A1 2UILDINJ P1ODU?TS* which was a joint 'ent$re #"
!IL and FSID? >Ferala State Ind$stries De'elop&ent ?orporation+ Later in the "ear 3BB7
April the co&pan" was &er(ed with the !IL co&pletel" ro& the FSID?+ And in the sa&e
"ear the co&pan" chan(ed its na&e to !YD1A2AD INDUST1IES LIMITED+
A#o$t 3BB e&plo"ees are workin( in !IL* Thriss$r as a whole+ In that 00B e&plo"ees are
workin( in plant* :3 are oice stas and 0C are #ar(ainin( stas+ The plant is workin( or
36 ho$rs and there are three shits per da"+ The whole plant is co&pletel" a$to&ated+ The
!IL Thriss$r plant is prod$cin( onl" the A? rooin( sheets in the na&e o ?!A1MINA1+
?har&inar A? 1ooin( Sheets ha'e #een the No+0 rooin( sheets o choice or &ore than 7B
"ears now* pro'idin( rooin( to &illions o low cost ho$ses and to ind$stries* co&&ercial
#$sinesses and or se'eral p$#lic $tilities+ ?har&inar sheets are widel" known or their
s$perior /$alit" and d$ra#ilit"+ The raw &aterials $sed in the prod$ction process are @i#re*
l" ash* ra( p$lp and ce&ent+ A&on( these raw &aterials @i#re is i&portin( ro& 2ra)il and
?anada and ce&ent is &ainl" #o$(ht ro& A?? ce&ents+ The ?o&pan" &ainl" sells their
prod$cts thro$(h dealers who are selected #" the co&pan"+ The inished prod$cts are &ainl"
sold in the so$th India* especiall" in Ta&il Nad$+
34
The co&pan" has a 'isionar" &ana(e&ent and &oti'ated tea& o d"na&ic workers sharin(
co&&on 'ision and workin( in the $nion+ The co&pan" is &o'in( ahead with to inno'ate
and pro'ide e-cellent prod$ction+ !IL is pro'idin( to ha'e an operational eicienc"
co&pacta#le with (lo#al standards+ As a sociall" or(ani)ation* it has contri#$ted
si(niicantl" towards eco=riendliness and 'ario$s social ca$ses+
The co&pan" has in'ol'ed in cond$ctin( a lot o co&&$nit" welare pro(ra&&e+ In this
"ear the co&pan" cond$cted a welare pro(ra&&e na&ed .SOU!1UT!AM 3BBC,+
3.1.1 Mi11i") )* Vi1i") "5 H!*%r#* I)*31'ri%1 Limi'%*
T" mi)'i) /%*%r14i. i) Fi#r% &%m%)' .r"*3&'1 i)*31'r! )* *%(%/". &"m./%m%)'r!
.r"*3&'1 )* 1%r(i&%1 '" 1'r%)0'4%) '4% &"r% #31i)%11 "5 #3i/*i)0 .r"*3&'1.
@$lil&ent o &arket needs with cost eecti'e sol$tions or end$rin( and enhanced
c$sto&er satisaction+
Stri'in( or e-cellence in all the area o co&pan",s operation+
Inno'ati'e sol$tions to create world class prod$cts and ser'ices osterin( collecti'e
wisdo& and co&&it&ent o e&plo"ees to create corporate and (ro$p c$lt$re and 'al$es
which the" are pro$d to #e part o+
Maintain e/$ita#le #alance #etween de'elop&ent and en'iron&ental needs o the
societ"+
3.1.2 73/i'! P"/i&!
Pro'ide prod$cts and ser'ices that ade/$atel" and consistentl" &eet speciied and identiied
needs o c$sto&ers #"
?ontin$es $p(rade o prod$ct 'al$e and #"
2$ildin( c$sto&er responsi'e en'iron&ent
In &akin( and deli'erance o the prod$cts and ser'ices
36
3.1.3 R%1%r&4 G D%(%/".m%)'.
1esearch and De'elop&ent ?enter o !"dera#ad Ind$stries Li&ited is $ll" e/$ipped with
latest state=o=art technolo("* e/$ip&ent and test acilities incl$din( Pilot Plants sit$ated in
$ltra &odern spacio$s #$ildin( co'erin( an area o a#o$t 00BBB st o &ain 2$ildin( and
a#o$t 08BBB st area o Pilot Plant+ !IL* 1 Q D center is reco(ni)ed #" Depart&ent o
Science and Technolo(" Jo'ern&ent o India+
HIL 4(% #%%) &")5%rr%* Bi'4 '4% DSIR N'i")/ ABr* 5"r R G D %55"r'1 i) i)*31'r!
5"r '4% !%r 2;;; i) '4% r% "5 )%B m'%ri/1 5"r HAEROCON INSTA PANELH
Dedicated tea& o scientists and en(ineers are constantl" workin( or prod$ct $p(radation*
opti&$& $tili)ation o raw &aterials* de'elop&ent o s$#stit$te &aterials* new prod$cts and
new prod$ct applications* sa'in( s$#stantial a&o$nt o orei(n e-chan(e or the co$ntr"+The
1 Q D Di'ision has contri#$ted in the ollowin( speciic areas;
Identiication and de'elop&ent o en'iron&ent riendl" #$ildin( prod$cts with
e&er(in( &arket needs+
E&phasis on process opti&i)ation* cost red$ction and de'elop&ent o 'al$e added
prod$cts+
Eecti'e $tili)ation o ener("* water and waste &aterial+
A#sorption o i&ported technical know=how+
De'elop&ent o new prod$cts i+e+* Aerocon Insta = Panels* Access @loorin( s"ste&*
pressed sheets* ire protection #oards* Li(ht wei(ht AA? 2locks* non=as#estos
jointin( &aterial or a$to&o#ile ind$str" etc+
73/i'! P"/i&!
Pro'ide prod$cts and ser'ices that ade/$atel" and consistentl" &eet speciied and identiied
needs o c$sto&ers #"
?ontin$es $p(rade o prod$ct 'al$e and #"
37
2$ildin( c$sto&er responsi'e en'iron&ent
In &akin( and deli'erance o the prod$cts and ser'ices
P4i/"1".4!
!YDE1A2AD INDUST1IES LIMITED is co&&itted to (ood ?orporate Jo'ernance+ The
?o&pan" has #een ollowin( (ood principles o #$siness o'er the "ears #" ollowin( all the
laws and re($lations o the land with an e&phasis on acco$nta#ilit"* tr$steeship* and
inte(rit"+ It is o$r responsi#ilit" to ens$re that the or(ani)ation is &ana(ed in a &anner that
protects and $rthers the interests o o$r stakeholders+
38
3.3. DEPARTMENT PROFILE
The or(ani)ation has &ainl" 7 depart&ents+ The" are
0+ !UMAN 1ESOU1?E DEPA1TMENT
3+ @INAN?E DEPA1TMENT
4+ PU1?!ASE DEPA1TMENT
6+ MA1FETINJ DEPA1TMENT+
7+ P1ODU?TION DEPA1TMENT
3.3.1 ORGANIIATION CHART OF HUMAN RESOURCE DEPARTMENT
The &ana(in( h$&an reso$rce in the or(ani)ation is an i&portant task+ !$&an reso$rce
depart&ent is doin( the &ana(e&ent o h$&an reso$rce in the or(ani)ation+ !"dera#ad
Ind$stries Li&ited ollows a s"ste& in !1 depart&ent that each a$thorit" co&in( $nder the
Sr+ Oicer !1
Sec$rit"
9r+ Mana(er Esta#lish&ent
Mana(er Ind$strial 1elations
3:
Jeneral Mana(er >GorksA
Ti&e Oice Assistants
Jeneral Mana(er >worksA has to report directl" to Jeneral Mana(er >GorksA in the
hierarch"+ This will helps to speed $p the co&&$nication low in the or(ani)ation+
3.3.2 ORGANISATION CHART OF FINANCE DEPARTMENT
So$nd inancial decisions ha'e #een one o the critical practices in the s$ccess o !"dera#ad
Ind$stries Li&ited* Thriss$r proper plannin( and lon( 'ision o the inancial &ana(ers help
the co&pan" to $nder(o to s&ooth sail+ All &onetar" transactions o the co&pan" are
handled and #ro$(ht to acco$nt #" the inance depart&ent+
3.3.3 ORGANISATION CHART OF PURCAHSE DEPARTMENT
3C
Dep$t" Mana(er Acco$nts
Assistant &ana(er
Sr+ Acco$nts Oicer
Assistants
Sr+ P$rchase Mana(er
Assistant Mana(er P$rchase
P$rchase Oicer
The p$rchase &ana(er is the onl" person who is the ha'in( the pri&e a$thorit" to &ake
orders or the p$rchase o raw &aterials+ Ater reerrin( the stock report o raw &aterials
and inished (oods* the p$rchase &ana(er p$rchase the raw= &aterials in order to ens$re the
contin$o$s low o prod$ction+
3.3.4 ORGANISATION CHART OF PRODUCTION DEPARTMENT
The prod$ction &ana(er and his tea& are responsi#le or reali)in( the 'isions o the
co&pan" within constraints o technical possi#ilit"+ This in'ol'es coordinatin( the
operations o 'ario$s prod$ction acti'ities and &aintains a (ood low o work witho$t an"
#locka(e+
3H
Assistants
Prod$ction Mana(er
Dep$t" Mana(er Prod$ction Dep$t" Mana(er Maintenance
9r+ Mana(er Prod$ction 9r+ Mana(er Prod$ction
Shit in char(e
3.3.+ ORGANISATION CHART OF MARJETING DEPARTMEN
3.4. Pr"*3&' Pr"5i/%
3.4.1 C4rmi)r A%r"&") .)%/1.
?har&inar Aerocon Panel is a $ni/$e actor" de'eloped prod$ct that $lills the ollowin(
Jreen 2$ildin( concept+
1aw &aterial contains $p to 6BO @l" Ash >rec"cled power plant wasteA+
E-cellent Ther&al and So$nd Ins$lation+
A (ood ire ratin( $p to 3 hrs+ =Dependin( $pon thickness+
@actor" c$red panel =Dr" constr$ction at site+
?o&pletel" re=locata#le+
4B
Marketin( Mana(er
Sales Mana(er
1e(ional Sales Mana(er
Area Sales Mana(er
Sales Oicer
Pro'en s$ita#le or seis&ic and c"clone prone )ones
O'4%r B%)%5i'1,
@ast track constr$ction =Ton($e and (roo'e joinin( s"ste& allows aster
constr$ction+
Li(ht wei(ht =allows eas" handlin( and erection+
E-cellent water Q ter&ite resistance+
?an #e (i'en an" s$race inish
A../i&'i")1,
?har&inar 1ooin( Sheets are an ideal #$ildin( &aterial or rooin( and side=claddin( in;
Ind$strial< Power Plant ?laddin(
?ontrol 1oo&
Prea#ricated site oices
Prea#ricated !o$ses* ?anteens and 1est 1oo&s
Partitions
Police Stations
School 2$ildin(s
Telephone E-chan(es
ATM ?$#icles
3.4.2 C4rmi)r AC r""5i)0 S4%%'1.
?har&inar A? 1ooin( Sheets ha'e #een the No+0 rooin( sheets o choice or &ore than 7B
"ears now+ Pro'idin( rooin( to &illions o low cost ho$ses and to ind$stries* co&&ercial
#$sinesses and or se'eral p$#lic $tilities+ ?har&inar sheets are widel" known or their
s$perior /$alit" and d$ra#ilit"+
40
S.%&i/ F%'3r%1
Stron( Q d$ra#le
Geather=proo
Less noise d$rin( rains
Non=corrosi'e
?har&inar ?oncreted 1ooin( Sheets are &ade ro& @i#re* Portland ce&ent and 2inder+
@i#re in these sheets acts as reinorce&ent like steel in 1??+ These are owin( to their
/$alit"* stren(th Q d$ra#ilit"+ These are &an$act$red to e-ceed the re/$ire&ents o
stren(th speciied in the rele'ant Indian standards+
S')*r*1
IS; 67H=0HH3 Speciication or ?orr$(ated and Se&i=?orr$(ated As#estos ?e&ent
Sheets+
IS; 4BB: = 0HHH ?ode o practice or la"in( o As#estos ?e&ent Sheets* Part=I*
?orr$(ated Sheets+
IS; 0838 >Part4A 0HH6 = 1ooin( ittin(s+
A../i&'i")1
?har&inar 1ooin( Sheets are an ideal #$ildin( &aterial or rooin( and side=claddin( in;
Ind$strial #$ildin(s o all t"pes
@ood Stora(e Jodowns
Gareho$ses Q ?old Stora(es
Po$ltr" ar&s* dair" ar&s and other a(ric$lt$ral sheds
Jara(es* Verandahs and O$tho$ses
!o$ses
School #$ildin(s
P$#lic Utilit" Sheds
?oolin( Towers
?ine&a !alls
43
Stadi$&s
1ailwa" Q 2$s Stations
CHAPTER-4
4. ANALYSIS AND INTERPRETATION OF DATA
4.1 DESCRIPTIVE STATISTICS
4.1.1 R%1.")1% #"3' '4% 13.."r' 5r"m '4% HR *%.r'm%)'
SL NO
PARTICULAR
NUMBER OF
RESPONDENTS PERCENTAGE
0 !i(hl" satisied 0C 48
3 Satisied 3H 7C
4 Ne$tral 4 8
6 Dissatisied B B
7 !i(hl" satisied B B
Total 7B 0BB
>Ta#le 6+0A
>?hart 6+0A
44
36
58
6
0 0
0
10
20
30
40
50
60
70
Highly
Satisfied
Satisfied Netural Dissatisfied highly
Dissatisfied
Series1
INTERPRETATION
The ta#le shows that 7CO o the respondents are satisied with the s$pport the" are (ettin(
ro& the !1 depart&ent+
4.1.2 M)0%m%)' i1 i)'%r%1'%* i) m"'i('i)0 '4% %m./"!%%1
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree 3: 76
3 A(ree 3B 6B
4 Ne$tral 4 8
6 Disa(ree B B
7 Stron(l" Disa(ree B B
Total 7B 0BB
>Ta#le 6+3A
Management is interested in motivating the
employees
54
40
3
0 0
0
10
20
30
40
50
60
Strongly
Agree
Agree Netural Disagree Strongly
Disagree
Series1
>?hart 6+3A
INTERPRETATION
46
The ta#le shows that 76O o the respondents are stron(l" a(reein( that the &ana(e&ent is
interested in &oti'atin( the e&plo"ees+
4.1.3 T4% '!.% "5 i)&%)'i(%1 m"'i('%1 !"3 m"r%
SL NO
PARTICULAR
NUMBER OF
0 @inancial Incenti'es 07 4B
3 Non inancial Incenti'es H 0C
4 2oth 38 73
Total 7B 0BB
>Ta#le 6+4A
The type of incentives motivates you more
30%
18%
52%
inan!ial "n!enti#es
Non inan!ial "n!enti#es
$oth
>?hart 6+4A
INTERPRETATION
The ta#le shows that 73O o the respondents are e-pressin( that #oth inancial and non
inancial incenti'es will e/$all" &oti'ate the&+
47
4.1.4 S'i15&'i") Bi'4 '4% .r%1%)' i)&%)'i(%1 1&4%m%
SL NO
PARTICULAR
NUMBER OF
0 !i(hl" satisied 0C 48
3 Satisied 3H 7C
4 Ne$tral 4 8
6 Dissatisied B B
7 !i(hl" satisied B B
Total 7B 0BB
>Ta#le 6+6A
Satisfaction with the present incentives provided by
the organization
36%
58%
6%
0% 0%
0%
10%
20%
30%
40%
50%
60%
70%
Highly
Satisfied
Satisfied Netural Dissatisfied highly
Dissatisfied
>?hart 6+6A
INTERPRETATION
The ta#le shows that 7CO o the respondents are satisied with the present incenti'e sche&e
o the or(ani)ation+
48
4.1.+ T4% &"m.)! i1 %0%r)%11 i) r%&"0)i2i)0 )* &9)"B/%*0i)0
%m./"!%%>1 B"r9
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree 0C 76
3 A(ree 3H 7C
4 Ne$tral 4 8
6 Disa(ree B B
Total 7B 0BB
>Ta#le 6+7A
Eagerness of the company in acknowledging the
work of employees
36%
58%
6%
0% 0%
0%
10%
20%
30%
40%
50%
60%
70%
Strongly
Agree
Disagree
>?hart 6+7A
INTERPRETATION
@ro& the st$d"* 7CO o e&plo"ees a(reed that the co&pan" is ea(er in reco(ni)in( and
acknowled(in( their work* 48O stron(l" a(reed and onl" 8O showed ne$tral response+
4.1.-.1 P%ri"*i&/ i)&r%1% i) 1/r!
4:
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree 03 36
3 A(ree 34 68
4 Ne$tral 4 8
6 Disa(ree H 0C
7 Stron(l" Disa(ree 4 8
Total 7B 0BB
>Ta#le 6+8A
Periodical increase in salary
24%
46%
6%
18%
6%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Strongly
Agree
Disagree
Series1
>?hart 6+8A
INTERPRETATION
The ta#le shows 68O o e&plo"ees a(ree that there is a periodical increase in the salar"+
4.1.-.2 J"# S%&3ri'! %Ci1'i)0 i) '4% &"m.)!.
4C
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree 07 4B
3 A(ree 0C 48
4 Ne$tral 00 33
6 Disa(ree 4 8
Total 7B 0BB
>Ta#le 6+:A
Job security exist in the company
30%
36%
22%
6% 6%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Strongly Agree Agree Netural Disagree Strongly Disagree
>?hart 6+:A
INTERPRETATION
The ta#le shows 47O o e&plo"ees a(ree with (ood jo# sec$rit" e-ist in the co&pan"+
4.1.-.3 G""* r%/'i")1 Bi'4 '4% &"-B"r9%r1.
4H
SL NO
PARTICULAR
NUMBER OF
3 A(ree 3: 76
4 Ne$tral C 08
6 Disa(ree B B
Total 7B 0BB
>Ta#le 6+CA
ood relations with co!workers
30%
54%
16%
0% 0%
0%
10%
20%
30%
40%
50%
60%
>?hart 6+CA
INTERPRETATION
The ta#le shows 76O o the respondents a(ree that the" ha'e (ood relations with co=worker+
4.1.-.4 E55%&'i(% .%r5"rm)&% ..ri1/ 1!1'%m.
SL NO
PARTICULAR
NUMBER OF
6B
0 Stron(l" A(ree 0B 3B
3 A(ree 34 68
4 Ne$tral C 08
6 Disa(ree 8 03
Total 7B 0BB
>Ta#le 6+HA
Effective performance appraisal system"
20%
46%
16%
12%
6%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
>?hart 6+HA
INTERPRETATION
The ta#le shows 68O o the respondents a(ree to eecti'e peror&ance appraisal s"ste&
e-istin( in the co&pan"+
4.1.-.+ E55%&'i(% .r"m"'i")/ ".."r'3)i'i%1 i) .r%1%)' $"#F
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree H 0C
3 A(ree 38 73
4 Ne$tral H 0C
60
6 Disa(ree 4 8
Total 7B 0BB
>Ta#le 6+0BA
18%
52%
18%
6% 6%
0%
10%
20%
30%
40%
50%
60%
Strongly
Agree
Disagree
Effective promotional opportunities in present #ob
>Ta#le 6+0BA
INTERPRETATION
The ta#le shows 73O o the respondents a(ree with eecti'e pro&otional opport$nities in
their present jo#+
4.1.-.- G""* 15%'! m%13r%1 %Ci1'i)0 i) '4% "r0)i2'i").
SL NO
PARTICULAR
NUMBER OF
3 A(ree 34 68
4 Ne$tral 4 8
6 Disa(ree 8 03
63
Total 7B 0BB
>Ta#le 6+00A
30%
46%
6%
12%
6%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Strongly
Agree
Disagree
ood safety measures existing in the organization"
>?hart 6+00A
INTERPRETATION
The ta#le shows 68O o the respondents a(ree that there is a (ood saet" &eas$re e-istin( in
the co&pan"+
4.1.-.6 P%r5"rm)&% ..ri1/ &'i(i'i%1 r% 4%/.53/ '" 0%' m"'i('%*.
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree H 0C
3 A(ree 34 68
4 Ne$tral 8 03
6 Disa(ree 4 4
7 Stron(l" Disa(ree H 0C
Total 7B 0BB
>Ta#le 6+03A
64
Performance appraisal activities are helpful to get motivated
18%
46%
12%
6%
18%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
>?hart 6+03A
INTERPRETATION
The ta#le shows 68O o the respondents a(ree that the peror&ance appraisal acti'ities are
help$l to (et &oti'ated+
4.1.-.8 S3.."r' 5r"m '4% &"-B"r9%r i1 4%/.53/ '" 0%' m"'i('%*
SL NO
PARTICULAR
NUMBER OF
3 A(ree 3H 68
4 Ne$tral B B
6 Disa(ree 8 03
Total 7B 0BB
>Ta#le 6+04A
66
Support from the co!worker is helpful to get motivated
24%
58%
0%
12%
6%
0%
10%
20%
30%
40%
50%
60%
70%
>?hart 6+04A
INTERPRETATION
The ta#le shows 7CO o the respondents a(ree that the s$pport ro& the co=worker is help$l
to (et &oti'ated+
4.1.-.: Cr%%r *%(%/".m%)' ".."r'3)i'i%1 r% 4%/.53/ '" 0%' m"'i('%*
SL NO
PARTICULAR
NUMBER OF
0 Stron(l" A(ree 0B 3B
3 A(ree 38 73
4 Ne$tral 3 6
6 Disa(ree 6 C
7 Stron(l" Disa(ree C 08
Total 7B 0BB
>Ta#le No+6+06A
67
20%
52%
4%
8%
16%
0%
10%
20%
30%
40%
50%
60%
Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
>?hart 6+06A
INTERPRETATION
The ta#le shows 73O o the respondents a(ree that the career de'elop&ent opport$nities are
help$l to (et &oti'ated+
4.1.6 F&'"r1 B4i&4 m"'i('%1 !"3 '4% m"1'.
SL NO
PARTICULAR
NUMBER OF
0 Salar" increase 30 63
3 Pro&otion 07 4B
4 Lea'e 4 8
6 Moti'ational talk 7 0B
7 1eco(nition 8 03
Total 7B 0BB
>Ta#le 6+07A
68
42%
30%
6%
10%
12%
Salary in!rease
%ro&otion
'ea#e
(oti#ational tal)
*e!ognition
>?hart 6+07A
INTERPRETATION
The ta#le shows that the 63O o the respondent is respondin( that increase in salar" will
&oti'ate the& the &ost+
4.1.8 I)&%)'i(%1 )* "'4%r #%)%5i'1 Bi// i)5/3%)&% !"3r .%r5"rm)&%
SL NO
PARTICULAR
NUMBER OF
0 Inl$ence 43 86
3 Does not inl$ence 03 36
4 No opinion 8 03
Total 7B 0BB
>Ta#le 6+08A
6:
64%
24%
12%
"nfluen!e
Does not influen!e
No o+inion
>?hart 6+08A
INTERPRETATION
The ta#le shows 86O o the respondents responded that incenti'es and other #eneits will
inl$ence their peror&ance
4.1.: M)0%m%)' i)("/(%1 !"3 i) *%&i1i") m9i)0 B4i&4 r% &"))%&'%* '"
!"3r *%.r'm%)'.
SL NO
PARTICULAR
NUMBER OF
0 Yes 6: H6
3 No B B
4 Occasionall" 4 8
Total 7B 0BB
>Ta#le 6+0:A
6C
,4%
0%
6%
-es No .!!asionally
>?hart 6+0:A
INTERPRETATION
The ta#le shows H6O o the respondents a(ree that the" the Mana(e&ent in'ol'e the& in
decision &akin( which are connected to "o$r depart&ent+
4.2 INFERENTIAL STATISTICS
H", There is no si(niicant relationship #etween incenti'es and e&plo"ee,s peror&ance+
Mean
Std+
De'iation N
Incenti'es 0+:3 +7:4 7B
E&plo"ee
peror&ance
0+7B +:B: 7B
C"rr%/'i")1
Incenti'es
E&plo"ee
peror&ance
Incenti'es Pearson ?orrelation 0 +877>RRA
6H
Si(+ >3=tailedA + +BBB
S$& o S/$ares
and ?ross=prod$cts
08+BCB 04+BBB
?o'ariance +43C +387
N 7B 7B
E&plo"ee
peror&ance
Pearson ?orrelation
+877>RRA 0
Si(+ >3=tailedA +BBB +
S$& o S/$ares
and ?ross=prod$cts
04+BBB 36+7BB
?o'ariance +387 +7BB
N 7B 7B
RR ?orrelation is si(niicant at the B+B0 le'el >3=tailedA+
I)5%r%)&%,
Since the ?orrelation is si(niicant at the B+B0 le'el >3=tailedA the n$ll h"pothesis that is
DT4%r% i1 )" 1i0)i5i&)' r%/'i")14i. #%'B%%) i)&%)'i(%1 )* %m./"!%%>1 .%r5"rm)&%E
is rejected and an alternati'e h"pothesis is ra&ed+
H1, There is si(niicant relationship #etween incenti'es and e&plo"ee,s peror&ance+
H", There is no si(niicant relationship #etween career de'elop&ent opport$nities and the
Mean
Std+
De'iation N
career
de'elop&ent
opport$nities
4+:B 0+B47 7B
e-tent o
&oti'ation
4+48 0+40: 67
C"rr%/'i")1

career
de'elop&ent
opport$nities
e-tent o
&oti'ation
career
de'elop&ent
Pearson
?orrelation
0 +HBH>RRA
7B
opport$nities
S$& o S/$ares
and ?ross=
prod$cts
73+7BB 73+000
?o'ariance 0+B:0 0+0C6
N 7B 67
e-tent o
&oti'ation
Pearson
?orrelation
+HBH>RRA 0
S$& o S/$ares
and ?ross=
prod$cts
73+000 :8+400
?o'ariance 0+0C6 0+:46
N 67 67
I)5%r%)&%,
KT4%r% i1 )" 1i0)i5i&)' r%/'i")14i. #%'B%%) &r%%r *%(%/".m%)' ".."r'3)i'i%1 )* '4%
%C'%)' "5 %m./"!%% m"'i('i")L is rejected and an alternati'e h"pothesis is ra&ed+
H1, There is si(niicant relationship #etween career de'elop&ent opport$nities and the
H", There is no si(niicant relationship #etween peror&ance appraisal s"ste& and the
e-tent o &oti'ation+
Mean
Std+
De'iation N
Peror&ance
appraisal s"ste&
3+6B 0+064 7B
E-tent o
Moti'ation
3+8B 0+477 7B
C"rr%/'i")1

peror&ance
appraisal
s"ste&
E-tent o
Moti'ation
Peror&ance
appraisal s"ste&
Pearson
?orrelation
0 +H83>RRA
70
S$& o S/$ares
and ?ross=
prod$cts
86+BBB :4+BBB
?o'ariance 0+4B8 0+6HB
N 7B 7B
E-tent o
Moti'ation
Pearson
?orrelation
+H83>RRA 0
S$& o S/$ares
and ?ross=
prod$cts
:4+BBB HB+BBB
?o'ariance 0+6HB 0+C4:
N 7B 7B
I)5%r%)&%,
KT4%r% i1 )" 1i0)i5i&)' r%/'i")14i. #%'B%%) .%r5"rm)&% ..ri1/ 1!1'%m )* '4%
%C'%)' "5 m"'i('i")L is rejected and an alternati'e h"pothesis is ra&ed+
H1, There is si(niicant relationship #etween peror&ance appraisal s"ste& and the e-tent
o &oti'ation+
H", There is no si(niicant relationship #etween interpersonal relationship in the
or(ani)ation and e-tent o &oti'ation+
Mean
Std+
De'iation N
E&plo"ee
relations
0+C8 +8:B 7B
E-tent o
&oti'ation
3+0C 0+00H 7B
C"rr%/'i")1

E&plo"ee
relations
E-tent o
&oti'ation
E&plo"ee
relations
Pearson
?orrelation
0 +C::>RRA
73
S$& o S/$ares
and ?ross=
prod$cts
33+B3B 43+38B
?o'ariance +66H +87C
N 7B 7B
E-tent o
&oti'ation
Pearson
?orrelation
+C::>RRA 0
S$& o S/$ares
and ?ross=
prod$cts
43+38B 80+4CB
?o'ariance +87C 0+374
N 7B 7B
I)5%r%)&%,
KThere is no si(niicant relationship #etween interpersonal relationship in the or(ani)ation
and e-tent o &oti'ation+L is rejected and an alternati'e h"pothesis is ra&ed+
H1, There is si(niicant relationship #etween interpersonal relationship in the or(ani)ation
and e-tent o &oti'ation+
CHAPTER-+
+.1 SUMMARY
This doc$&ent ai&s at pro'idin( e&plo"ees and &ana(e&ent &e&#ers with the inor&ation
that can #e #eneicial #oth personall" and proessionall"+ E'er" #$siness enterprise has
&$ltiple o#jecti'es incl$din( o ade/$ate proit or pa"&ent o a reasona#le rate o ret$rn to
the owners and or in'est&ent in #$siness thro$(h satisaction o c$sto&ers* &aintenance o
a contended workorce and creation o a p$#lic i&a(e+ The #asic jo# o &ana(e&ent o an"
74
#$siness is the eecti'e $tili)ation o a'aila#le h$&an reso$rces* technolo(ical* inancial
and ph"sical reso$rces or the achie'e&ent o the #$siness o#jecti'es+
This project entitled as DE&plo"ee &oti'ationE was done to ind o$t the actors which will
&oti'ate the e&plo"ees+ The st$d" $ndertakes 'ario$s eorts to anal")e all o the& in (reat
details+ The researcher in this project at the o$tset (i'es the clear idea o the entire
depart&ent e-istin( in the co&pan"+ @ro& the st$d"* the researcher was a#le to ind so&e o
the i&portant actors which &oti'ate the e&plo"ees+ @actors like inancial incenti'es and
non inancial in'enti'e* peror&ance appraisal s"ste&* (ood relationship with co=workers*
pro&otional opport$nities in the present jo#* e&plo"ee participation in decision &akin( are
'er" &$ch eect the le'el e&plo"ee &oti'ation+ It is also clear ro& the st$d" that the
co&pan" is so ea(er in &oti'atin( their e&plo"ees and their present eort or it so ar
eecti'e+
The h$&an reso$rces can pla" an i&portant role in the reali)ation o the o#jecti'es+
E&plo"ees work in the or(ani)ation or the satisaction o their needs+ I the h$&an
reso$rces are not properl" &oti'ated* the &ana(e&ent will not #e a#le to acco&plish the
desired res$lts+ Thereore* h$&an reso$rces sho$ld #e &ana(ed with $t&ost care to inspire*
enco$ra(e and i&pel the& to contri#$te their &a-i&$& or the achie'e&ent o the #$siness
o#jecti'es+
+.2 FINDINGS
The indin(s o the st$d" are ollows
The !"dera#ad Ind$stries Li&ited has a well deined or(ani)ation str$ct$re+
There is a har&onio$s relationship is e-ist in the or(ani)ation #etween e&plo"ees
and &ana(e&ent+
The e&plo"ees are reall" &oti'ated #" the &ana(e&ent+
The e&plo"ees are satisied with the present incenti'e plan o the co&pan"+
76
Most o the workers a(reed that the co&pan" is ea(er in reco(ni)in( and
acknowled(in( their work+
The st$d" re'eals that there is a (ood relationship e-ists a&on( e&plo"ees+
Majorit" o the e&plo"ees a(reed that there jo# sec$rit" to their present jo#+
The co&pan" is pro'idin( (ood saet" &eas$res or ens$rin( the e&plo"ees saet"+
@ro& the st$d" it is clear that &ost o e&plo"ees a(rees to the act that peror&ance
appraisal acti'ities and s$pport ro& the coworkers in help$l to (et &oti'ated+
The st$d" re'eals that increase in the salar" will &oti'ates the e&plo"ees &ore+
The incenti'es and other #eneits will inl$ence the peror&ance o the e&plo"ees+
+.3 SUGGESTIONS
The s$((estions or the indin(s ro& the st$d" are ollows
Most o the e&plo"ees a(ree that the peror&ance appraisal acti'ities are help$l to
(et &oti'ated* so the co&pan" sho$ld tr" to i&pro'e peror&ance appraisal s"ste&*
so that the" can i&pro'e their peror&ance+
77
Non inancial incenti'e plans sho$ld also #e i&ple&ented% it can i&pro'e the
prod$cti'it" le'el o the e&plo"ees+
Or(ani)ation sho$ld (i'e i&portance to co&&$nication #etween e&plo"ees and (ain
co=ordination thro$(h it+
Skills o the e&plo"ees sho$ld #e appreciated+
2etter carrier de'elop&ent opport$nities sho$ld #e (i'en to the e&plo"ees or their
i&pro'e&ent+
I the centrali)ed s"ste& o &ana(e&ent is chan(ed to a decentrali)ed one* then
there wo$ld #e acti'e and co&&itted participation o sta or the s$ccess o the
or(ani)ation
+.4 LIMITATIONS OF THE STUDY
The li&itations o the st$d" are the ollowin(
The data was collected thro$(h /$estionnaire+ The responds ro& the respondents
&a" not #e acc$rate+
78
The sa&ple taken or the st$d" was onl" 7B and the res$lts drawn &a" not #e
acc$rate+
Since the or(ani)ation has strict control* it acts as another #arrier or (ettin( data+
Another diic$lt" was 'er" li&ited ti&e=span o the project.
Lack o e-perience o 1esearcher+
+.+ CONCLUSION
The st$d" concl$des that* the &oti'ational pro(ra& proced$re in !YDE1A2AD
INDUST1IES LTD is o$nd eecti'e #$t not hi(hl" eecti'e+ The st$d" on e&plo"ee
&oti'ation hi(hli(hted so &an" actors which will help to &oti'ate the e&plo"ees+ The
st$d" was cond$cted a&on( 7B e&plo"ees and collected inor&ation thro$(h str$ct$red
7:
/$estionnaire+ The st$d" helped to indin(s which were related with e&plo"ee &oti'ational
pro(ra&s which are pro'ided in the or(ani)ation+
The peror&ance appraisal acti'ities reall" pla" a &ajor role in &oti'atin( the e&plo"ees o
the or(ani)ation+ It is a &ajor actor that &akes an e&plo"ee eels (ood in his work and
res$lts in his satisaction too+ The or(ani)ation can still concentrate on speciic areas which
are e'ol'ed ro& this st$d" in order to &ake the &oti'ational pro(ra&s &ore eecti'e+ Onl"
i the e&plo"ees are properl" &oti'ated= the" work well and onl" i the" work well the
or(ani)ation is (oin( to #eneit o$t it+ Steps sho$ld #e taken to i&pro'e the &oti'ational
pro(ra&s proced$re in the $t$re+ The s$((estions o this report &a" help in this direction+
+.- SCOPE FOR FUTURE RESEARCH
The present st$d" on e&plo"ee &oti'ation helps to (et clear pict$re a#o$t the actors which
&oti'ates the e&plo"ees+ This in t$rn helps the &ana(e&ent to or&$late s$ita#le polic" to
&oti'ate the e&plo"ees+ !ence* the &oti'ational le'el o the e&plo"ees &a" also chan(e+
7C
The actors that &oti'ate the e&plo"ees &a" chan(e with chan(e in ti&e #eca$se the needs
o e&plo"ees too chan(e with chan(e in ti&e+ So contin$o$s &onitorin( and close
o#ser'ation o actors that &oti'ate the e&plo"ees is necessar" to &aintain a co&petent
work orce+ Onl" with a co&petent work orce an or(ani)ation can achie'e its o#jecti'e+
Moreo'er* h$&an reso$rce is the &ost 'al$a#le asset to an" or(ani)ation+ A $rther st$d"
with in dept anal"sis to know to what e-tent these actors &oti'ate the e&plo"ees is
re/$ired+

7H

Chapter-1: A Study On Employee Motivation

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A STUDY ON EMPLOYEE MOTIVATION

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