CUSTOMER KPIs Change in Market Share % 0 -1.03 1.75 -0.35 -2.7 -1.24 Customer Satisfaction % 8.75 9.66 10.32 10.56 12.56 11.64 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 Quarter 6 Industry Industry Industry ndustry I dustry In ustry Average Average Average Average verage A erage ----------- ----------- ----------- ----------- ----------- -----------
FINANCIAL KPIs Net Income to Revenue % 9.33 9.14 9.57 10.33 2.31 5.05 Change In NetInc:Revenue % 0 -0.19 0.43 0.76 -8.02 2.74 Return on Assets % 13.43 13.52 14.62 15.91 3.1 9.63 Net Asset Turns 1.41 1.45 1.49 1.49 1.38 1.9
CUSTOMER KPIs Change in Market Share % 0 -1.03 1.75 -0.35 Customer Satisfaction % 8.75 9.66 10.32 10.56 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Industry Industry Industry ndustry Average Average Average Average ----------- ----------- ----------- -----------
FINANCIAL KPIs Net Income to Revenue % 9.33 9.14 9.57 10.33 Change In NetInc:Revenue % 0 -0.19 0.43 0.76 Return on Assets % 13.43 13.52 14.62 15.91 Net Asset Turns 1.41 1.45 1.49 1.49
CUSTOMER KPIs Change in Market Share % 0 -1.03 Customer Satisfaction % 8.75 9.66 Quarter 1 Quarter 2 Industry Industry Average Average ----------- -----------
FINANCIAL KPIs Net Income to Revenue % 9.33 9.14 Change In NetInc:Revenue % 0 -0.19 Return on Assets % 13.43 13.52 Net Asset Turns 1.41 1.45
FINANCIAL KPIs Net Income to Revenue % 9.33 Change In NetInc:Revenue % 0 Return on Assets % 13.43 Net Asset Turns 1.41
OPERATIONAL KPIs Inventory Turnover 20.6 Fill Rate % 100 Unplanned Production % 1.18 Forecasting Accuracy % 100 (Mktg+Service):Revenues % 7.87
CUSTOMER KPIs Change in Market Share % 0 Customer Satisfaction % 8.75 Quarter 1 Industry Average -----------
FINANCIAL KPIs Net Income to Revenue % 9.33 Change In NetInc:Revenue % 0 Return on Assets % 13.43 Net Asset Turns 1.41
OPERATIONAL KPIs Inventory Turnover 20.6 Fill Rate % 100 Unplanned Production % 1.18 Forecasting Accuracy % 100 (Mktg+Service):Revenues % 7.87
CUSTOMER KPIs Change in Market Share % 0 Customer Satisfaction % 8.75 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG CORPORATE P&L STATEMENT, QUARTER 1 PAGE 2 ***************************************************************************** All Products Product 1-1Product 1-2 ----------- ----------- ----------- Sales Volume 98342 66194 32148 Unfilled Orders 0 0 0 Price 365 320 460 Revenues 35970160 21182080 14788080 Product Costs 17327648 7843988 9483660 Order Processing 393368 264776 128592 Replacement Parts 259416 0 259416 Transportation Costs 2595490 Duties & Tariffs 1994193 1747634 246559 ----------- ----------- ----------- Gross Margin 13400045 11325682 4669853 Fixed & Other Costs: Administrative O/H 1200000 720000 480000 Consulting Fees 0 Corporate O/H 1500000 Disposal Sales 0 Distribution FC 25000 Emergency Production 69850 Information Technology 0 Introductions 0 Inventory Charges 25240 Marketing 1800000 1080000 720000 Plant Capacity FC 900000 Price Changes 0 0 0 Production FC 135000 Reconfiguration 0 Research Studies 0 Service Outsourcing 1032242 656334 375908 Unfilled Handling 0 Total Fixed & Other 6687332 2456334 1575908 ----------- ----------- ----------- Operating Income 6712713 8869348 3093945 ----------- ----------- ----------- Non-Operating Income 0 Patent Royalties 0 Taxes -3356356 =========== Net Income 3356357 =========== ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG PRODUCT 1-1 P&L STATEMENT, QUARTER 1 PAGE 3 ***************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) ( U.S.A.) ( Europe) ( Pacific) ----------- ----------- ----------- ----------- Active? Yes Yes Yes Sales Volume, Ch#1 66194 14653 18089 33452 Price 320 320 320 320 Revenues 21182080 4688960 5788480 10704640 Product Costs 7843988 1736380 2143546 3964062 Order Processing 264776 58612 72356 133808 Replacement Parts 0 0 0 0 Duties & Tariffs 1747634 0 463078 1284556 ----------- ----------- ----------- ----------- Gross Margin 11325682 2893968 3109500 5322214 Fixed Costs: Administrative O/H 720000 240000 240000 240000 Marketing, Ch#1 1080000 360000 360000 360000 Price Changes 0 0 0 0 Service Outsourcing 656334 120430 178404 357500 Total Fixed Costs 2456334 720430 778404 957500 ----------- ----------- ----------- ----------- Operating Income 8869348 2173538 2331096 4364714 ============================================================================= Sales Volume Forecast, Ch#1 14653 18089 33452 CSR Service Outsourcing 2 Standard 2 Standard 2 Standard Product 1-1 Configuration H11101 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG PRODUCT 1-2 P&L STATEMENT, QUARTER 1 PAGE 4 ***************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) ( U.S.A.) ( Europe) ( Pacific) ----------- ----------- ----------- ----------- Active? Yes Yes No Sales Volume, Ch#1 32148 25448 6700 0 Price 460 460 460 460 Revenues 14788080 11706080 3082000 0 Product Costs 9483660 7507160 1976500 0 Order Processing 128592 101792 26800 0 Replacement Parts 259416 205412 54004 0 Duties & Tariffs 246559 0 246559 0 ----------- ----------- ----------- ----------- Gross Margin 4669853 3891716 778137 0 Fixed Costs: Administrative O/H 480000 240000 240000 0 Marketing, Ch#1 720000 360000 360000 0 Price Changes 0 0 0 0 Service Outsourcing 375908 281780 94128 0 Total Fixed Costs 1575908 881780 694128 0 ----------- ----------- ----------- ----------- Operating Income 3093945 3009936 84009 0 ============================================================================= Sales Volume Forecast, Ch#1 25448 6700 0 CSR Service Outsourcing 2 Standard 2 Standard 2 Standard Product 1-2 Configuration H37632 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG PRODUCT COST REPORT, QUARTER 1 PAGE 5 ***************************************************************************** Product 1-1 Product 1-2 ----------- ----------- Alpha 3 9 Beta 4 28 Bandwidth 10.5 118 Warranty 0 35 Packaging 10 14 Gamma 17 17 Epsilon 24 24 Labor Cost 30 30 Production Cost 20 20 ----------- ----------- 118.5 295 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG FINISHED GOODS INVENTORY REPORT, QUARTER 1 PAGE 6 ***************************************************************************** Product 1-1 Product 1-2 ----------- ----------- Beginning Inventory 0 0 Regular Production 65000 35000 Emergency Production 1194 0 Available Inventory 66194 35000 Sales, Region 1 -14653 -25448 Sales, Other Regions -51541 -6700 Ending Inventory 0 2852 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG SERVICE CENTER OPERATIONS REPORT, QUARTER 1 PAGE 7 ***************************************************************************** All Regions Region 1 Region 2 Region 3 ----------- ----------- ----------- ----------- PRODUCT 1-1 Calls 54410 12043 14867 27500 CSR Cost/Call $ 12.06 10 12 13 PRODUCT 1-2 Calls 36022 28178 7844 0 CSR Cost/Call $ 10.44 10 12 0 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG TRANSPORTATION COST REPORT, QUARTER 1 PAGE 8 ***************************************************************************** Units Cost/Unit Total Cost ---------- ---------- ---------- SUB-ASSEMBLY COMPONENT IN-BOUND SHIPMENTS Region 1, Gamma 107746 4 430984 Region 1, Epsilon 107362 6 644172 CUSTOMER SHIPMENTS FROM MANUFACTURING PLANT Region 1, Channel 1 40101 4 160404 Region 2, Channel 1 24789 18 446202 Region 3, Channel 1 33452 26 869752 REPLACEMENT PARTS SHIPMENTS TO CUSTOMERS Region 1, Channel 1 10072 2 20144 Region 2, Channel 1 2648 9 23832 ***************************************************************************** FIRM 1: ?????????????????????????????????????????????????? INDUSTRY CGG FORECASTING ACCURACY REPORT, QUARTER 1 PAGE 9 ***************************************************************************** Region Forecast Actual Accuracy % ---------- ---------- ---------- ---------- Product 1-1, Channel #1 1 14653 14653 100 Product 1-1, Channel #1 2 18089 18089 100 Product 1-1, Channel #1 3 33452 33452 100 Product 1-2, Channel #1 1 25448 25448 100 Product 1-2, Channel #1 2 6700 6700 100 SALES HISTORY Quarter 1 ------------- ---------- REGION 1 Product 1-1H, Ch#1 14653 Product 1-2H, Ch#1 25448 REGION 2 Product 1-1H, Ch#1 18089 Product 1-2H, Ch#1 6700 REGION 3 Product 1-1H, Ch#1 33452
***************************************************************************** FIRM 1: microspeed INDUSTRY CGG DECISION HISTORY: QUARTERS 1 TO 5 ***************************************************************************** Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 PRODUCT DEVELOPMENT DECISIONS ----------- ----------- ----------- ----------- ----------- Product 1-1 Configuration H11101 H11101 H11101 H11101 H11101 Product 1-2 Configuration H37632 H37632 H37632 H37632 H37632 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 MANUFACTURING DECISIONS ----------- ----------- ----------- ----------- ----------- Product 1-1 Production 65000 65000 65000 90000 93000 Emergency Production Limit 10000 10000 10000 9000 3000 Product 1-2 Production 35000 35000 35000 27500 36900 Emergency Production Limit 10000 10000 10000 10000 1000 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 SERVICE DECISIONS ----------- ----------- ----------- ----------- ----------- Region 1 Service Outsourcing 2 Standard 2 Standard 2 Standard 2 Standard 3 Enhanced Region 2 Service Outsourcing 2 Standard 2 Standard 2 Standard 2 Standard 3 Enhanced Region 3 Service Outsourcing 2 Standard 2 Standard 2 Standard 2 Standard 2 Standard Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 GENERATE DEMAND DECISIONS ----------- ----------- ----------- ----------- ----------- Product 1-1 Region 1 Active Product? Yes Yes Yes Yes Yes Price 320 320 320 320 320 Marketing Spending 360000 360000 360000 360000 446585 Region 2 Active Product? Yes Yes Yes Yes Yes Price 320 320 320 320 320 Marketing Spending 360000 360000 360000 360000 424938 Region 3 Active Product? Yes Yes Yes Yes Yes Price 320 320 320 320 320 Marketing Spending 360000 360000 360000 360000 381646 Product 1-2 Region 1 Active Product? Yes Yes Yes Yes Yes Price 460 460 460 460 460 Marketing Spending 360000 360000 360000 360000 511523 Region 2 Active Product? Yes Yes Yes Yes Yes Price 460 460 460 460 460 Marketing Spending 360000 360000 360000 360000 468231 Region 3 Active Product? No No No No No Price 460 460 460 460 460 Marketing Spending 0 0 0 0 0 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 FORECASTING DECISIONS ----------- ----------- ----------- ----------- ----------- Product 1-1: Region 1 14653 14653 14653 30000 20000 Product 1-1: Region 2 18089 18089 18089 25000 29000 Product 1-1: Region 3 33452 33452 33452 35000 44000 Product 1-2: Region 1 25448 25448 25448 21200 31000 Product 1-2: Region 2 6700 6700 6700 6700 5900 Product 1-2: Region 3 0 0 0 0 0 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 RESEARCH STUDIES DECISIONS ----------- ----------- ----------- ----------- ----------- Research Study # 1 No No No Yes Yes Research Study # 2 No No No No Yes Research Study # 3 No No No No No Research Study # 9 No No No No Yes Research Study #11 No No No Yes No Research Study #12 No No No No Yes Research Study #14 No No No Yes Yes Research Study #20 No No No No Yes Research Study #23 No No No No No Research Study #24 No No No No No Research Study #31 No No No Yes Yes