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Performance Dimensions

Performance dimensions are aspects of job performance used to measure effectiveness, defined based on the specific job and work. Dimensions must have a clear general definition and well-defined levels of performance at each rating scale point to be effective. Examples include strong interpersonal skills, customer service, teamwork, communication, diversity, problem-solving, decision-making, adaptability, and safety. Dimensions provide parameters to assess an individual's characteristics and performance.

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Srinivas R. Khode
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3K views6 pages

Performance Dimensions

Performance dimensions are aspects of job performance used to measure effectiveness, defined based on the specific job and work. Dimensions must have a clear general definition and well-defined levels of performance at each rating scale point to be effective. Examples include strong interpersonal skills, customer service, teamwork, communication, diversity, problem-solving, decision-making, adaptability, and safety. Dimensions provide parameters to assess an individual's characteristics and performance.

Uploaded by

Srinivas R. Khode
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
  • Introduction to Performance Dimensions: Defines the aspects and importance of performance dimensions in determining job effectiveness.
  • Summary of Performance Dimensions: Summarizes performance dimensions as a parameter set for assessing individual performance.

Performance Dimensions

Performance dimensions
Performance dimensions are aspects of
performance that determine effectiveness of
job performance.
Performance dimensions are defined based on
the job and the work itself.

 Characteristics associated with successful


performance
Effectiveness of dimensions
For dimensions to be an effective means of
measuring performance, they must have two
characteristics:
– Have a clear general definition
• Team work might then be defined in terms of
competencies
– Have well-defined levels of performance at
each point along a rating scale.
Examples of Performance Dimensions:
• Strong Interpersonal Skills.
• Customer Service Orientation.
• Teamwork.
• Effective Communication.
• Valuing Diversity.
• Analysis and Problem-Solving.
• Decision-Making and Results Orientation.
• Adaptability.
• Fostering a Safe and Secure Environment.
Performance dimensions are fundamentally
a set of parameters to measure the
performance of an individual in the
organization. An individual is assessed by
his possession or non-possession of these
characteristics.
Thank you

Performance Dimensions
Performance dimensions Performance dimensions Performance dimensions are aspects of Performance dimensions are aspects of p
Effectiveness of dimensions For dimensions to be an effective means of measuring performance, they must have two characteri
Examples of Performance Dimensions: Examples of Performance Dimensions: • Strong Interpersonal Skills. • Customer Service Ori
Performance dimensions are fundamentally a set of parameters to measure the performance of an individual in the organizati
Thank you

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