Airport Dialogue:

Dialogue 1:
Checking in:
Agent: Hello, where are you flying today?
Passenger: I am flying to San Francisco.
Agent: May I please see your passport?
Passenger: Here you are.
Agent: ill you !e chec"ing any luggage?
Passenger: #es, I ha$e two suitcases.
Agent: %o you ha$e any carry&ons?
Passenger: #es, my !rief case and my laptop !ag.
Agent: %o you want a window seat or an aisle seat?
Passenger: I would li"e a window seat.
Agent: Here is your !oarding pass and your gate is A'(. Ha$e a
pleasant flight.
Dialogue 2
1
In Flight:
Flight attendant: Would you like something to drink?
Passenger: I would like a coke.
Flight attendant: Would you like a snack?
Passenger: ure. I would like some peanuts.
Flight attendant: Would you like chicken or !ee"?
Passenger: I would like chicken.
Flight attendant: Would you like something to drink?
Passenger: I would like some orange #uice.
Passenger: $%cuse me. &ay I get a !lanket?
Flight attendant: ure. I will !e right !ack.
Passenger: &ay I ha'e a pack o" cards?
Flight attendant: orry( we don)t ha'e any a'aila!le right
now.
Passenger: $%cuse me. Do you ha'e any medicine "or a
stomachache?
Flight attendant: *es( we do. I can get you some.
2
Flight attendant: Do you ha'e a + passport or a green
card?
Passenger: ,o( I don)t ha'e either.
Flight attendant: Please -ll out this immigration "orm and
the claim "orm "or your luggage.
Passenger: .an you help me -ll this out?
Flight attendant: ure( no pro!lem.
Dialogue /
Arriving- Customs:
.ustoms Agent: &ay I see your passport please?
Passenger: 0ere you are.
.ustoms Agent: 0ow long are you staying in America?
Passenger: 1wo weeks.
.ustoms Agent: What is the purpose o" your 'isit?
Passenger: I am here sightseeing.
.ustoms Agent: 0ere you are. Welcome to America.
Passenger: 1hank you.
/
Airport Dialogues Security
ecurity 2uard: 0ello( do you ha'e anything metal on
you? Any change in your wallet( watches( #ewellery?
Passenger: ,o.
ecurity 2uard: Do you ha'e any li3uids or gels?
Passenger: I ha'e this water !ottle.
ecurity 2uard: Is it less than 144 millilitres?
Passenger: ,o( it is 544.
ecurity 2uard: I)m sorry you will ha'e to throw it away.
Passenger: 6h( alright.
ecurity 2uard: Please place your #acket and carry7on in
the tray and proceed through the metal detector.
Information Desk at the airport
Person: 0i( can you help me?
In"ormation Desk Person: I8d !e happy to.
Person: Where can I get a ta%i?
In"ormation Desk Person: 1he ta%is are !y the main
entrance. From here( walk towards 2ate /2( take the
escalator to the -rst 9oor and turn right. 6utside( you will
see the ta%is.
Person: 1hank you 'ery much.
:
Currency Exchang Dialogue:
;ank clerk: 0i< 0ow may I help?
Passenger: I would like to e%change ,1 dollars into + dollars.
;ank clerk: 6=.
Passenger: .an I ha'e your smallest !ills?
;ank clerk: *es. I would gi'e you as many as I can.
Passenger: 1hank you.
;ank clerk: Please write your phone num!er and sign here.
Passenger: 6=.
;ank clerk: 0ere you are. 0a'e a nice day.
5
e! "ork Avenue:
Police tation:
Dialogue 1
.hild: $%cuse me( o>cer. .an you help me?
Police 6>cer: What)s your emergency?
.hild: I)m lost. I need to call my mom.
Police 6>cer: 6=. Do you know her phone num!er?
.hild: *es( it)s 5557?@AB
Dialogue #
Person: $%cuse me o>cer( could you please tell me how
to get to the PlaCa 0otel?
Police 6>cer: *es( I can. *ou can go straight down -rst
street. 1urn right when you get to the
intersection. And the hotel will !e on your
le"t.
Person: 1hank you( o>cer.
?
$otel:
Dialogue 1
Deceptionist: 0i( how may I help you?
Eisitor: I would like a room "or the night.
Deceptionist: Fust one night?
Eisitor: *es.
Deceptionist: 6=( here is your keycard. *our room num!er
is 214. 0a'e a nice night.
Eisitor: 1hank you.
%Dialogue #:
Deceptionist: 0ello< Welcome to the PlaCa 0otel. 0ow may
I help you?
Eisitor: I would like to get a room "or two people. We ha'e
a reser'ation "or a dou!le room under Fack ;rown.
Deceptionist: 6=( would you like a single room?
Eisitor: *es( that would !e -ne.
Deceptionist: *our room num!er is 14/ and here is your
keycard.
Eisitor: 1hank you.
@
&oom Service Dialogue:
Doom er'ice: Doom ser'ice. 0ow may I help you?
2uest: 2ood morning. 1his is &iss mith in room 11/. I)d
like some !reak"ast( please.
Doom er'ice: Alright( what would you like?
2uest: I)d like some grape"ruit #uice( two scram!led eggs
with !acon and some toast and !lack coGee( please.
Doom er'ice: Alright.
2uest: 0ow long will it take?
Doom er'ice: A!out 15 minutes.
2uest: 2reat. 1hank you.
Souvenir:
A
.ustomer: $%cuse me( can you tell me how much this key
chain is?
.lerk: It)s one dollar and 54 cents.
.ustomer: .ould you also tell me where your post cards
are?
.lerk: 1hey are ne%t to the !ase!all caps.
.ustomer: 1hank you.
Clothing Store Dialogue:
B
Dialogue 1
A: What do you want to !uy?
;: I want to !uy a #acket( how a!out you?
A: I want to !uy a pair o" shorts.
;: 6=( let)s go try them on.
%Dialogue #
ales .lerk: &ay I help you?
.ustomer: *es( I am looking "or a red 17shirt.
ales .lerk: What siCe are you looking "or?
.ustomer: I am looking "or a large.
ales .lerk: Well( here are our 17shirts. 1his is a red one in
a large.
.ustomer: &ay I try it on?
ales .lerk: *es( the -tting room is o'er there.
.ustomer: 1hank you<
Dialogue /
.ustomer: $%cuse me( could you tell me how much this
skirt is?
ales .lerk: Het me see. It)s -"teen dollars.
.ustomer: Do you ha'e a larger siCe ?
ales .lerk: *es( we do. We ha'e a medium and a large.
.ustomer: &ay I see the large?
ales .lerk: *es. 0ere it is.
.ustomer: 1hank you<
14
Electronics Store Dialogue:
Dialogue 1
.ustomer: $%cuse me( do you sell &P/ players?
ales .lerk: *es( we do. 1hey are o'er here
.ustomer: &ay I see that pink one?
ales .lerk: *es. 0ere you are
.ustomer: 0ow much is it?
ales .lerk: It)s -"ty dollars.
.ustomer: I)d like to !uy this( !ut I can)t pay that much. Is
that the lowest you can go<
ales .lerk: orry( no !argaining here.
.ustomer: Alright( I will take it.
Dialogue 2
ales .lerk: 0ello< 0ow may I help you?
.ustomer: Do you ha'e any computers on sale?
ales .lerk: *es( we do. 1he Dell computer is on sale "or
:44 dollars.
.ustomer: &ay I see it?
ales .lerk: *es. 0ere it is. It)s the num!er one seller this
month.
.ustomer: I like it. I will take it.
ales .lerk: 1hat will !e :44 dollars.
.ustomer: Do you ha'e the money7!ack guarantee?
11
ales .lerk: *es( we do. ;ut please keep the receipt and
warranty.
.ustomer: 0ere you are.
ales .lerk: 1hank you and ha'e a nice day.

'uying a cell phone Dialogue:
$mployee: 0ello( how may I help you?
.ustomer: I would like to !uy a cell phone.
$mployee: Is there a certain !rand you are looking "or?
.ustomer: I would like to see your ony $ricsson phones.
$mployee: 6=( they are o'er here.
.ustomer: .ould I see the !lack and red one?
$mployee: *es. 0ere you are.
.ustomer: 0ow much is it?
$mployee: It was 154 dollars !ut it is on sale "or 144
dollars.
.ustomer: 6h< 1hat)s a good deal. I will take it.
12
Supermarket Dialogue:
%Dialogue (
.ustomer: $%cuse me. .an you help me?
$mployee: *es.
.ustomer: Where is the "ruit?
$mployee: Fruit is in aisle three ne%t to the !read.
.ustomer: What a!out ice cream?
$mployee: Ice cream is in aisle se'en.
.ustomer: 1hank you 'ery much.
Dialogue 2
.ustomer: $%cuse me. I am looking "or the "roCen "ood
aisle. .ould you tell me where it is?
$mployee: It)s on aisle three ne%t to the !read.
.ustomer: 1hank you<
Dialogue /
$mployee: 0i< &ay I help you?
.ustomer: *es. Do you ha'e any sales today?
$mployee: *es( we do. 1he apples( !ananas and the
oranges are on sale "or a dollar each.
.ustomer: Where is the "ruit aisle?
$mployee: It)s on aisle -'e ne%t to the "roCen "ood aisle.
.ustomer: 1hank you<
1/
)useum Dialogue:
'uying *ickets Dialogue:
Dialogue 1
Worker: 0i< 0ow many people would you like to !uy
tickets "or?
.ustomer: 1wo adults and two youth.
Worker: 1hat will !e thirty dollars please. 1here is a
guided tour starting in -"teen minutes. Please wait o'er
there.
.ustomer: 1hank you<
Worker: 0ere is a !rochure. $n#oy your 'isit.
IHaterJ
Worker: 1he tour will !egin now( please turn oG your cell
phones and stay with the group. Feel "ree to ask
3uestions.
%Dialogue #
*ours:
.ustomer: 0ello( is there an option "or a tour?
Worker: *es( we ha'e two options. A tour guide or a
headset7guided tour.
.ustomer: 0ow much will we spend on a tour guide?
Worker: +K 144.
1:
.ustomer: 6=( I)d like to go at my own speed.
Worker: 1hat)s -ne. I)ll get you a headset.
Calling Information Dialogue:
6perator: *ou ha'e reached directory assistance( how can
I direct your call?
Person: I)m trying to call the +A.
6perator: 6ne momentL Where would you like to place
your call?
Person: ,ew *ork.
6perator: Who would you like to call?
Person: I want to call Fohn Peterson.
6perator: Please hold. I)m dialing the num!er "or you.
Clinic an+ ,harmacy Dialogues:
Clinic Dialogue:
Dialogue 1
,urse: 0ello< 0ow may I help you?
Patient: I)m here to see a doctor. I)m not "eeling well.
,urse: .an you please tell me your name and your
symptoms?
Patient: &y name is =atie mith. I ha'e a "e'er and my
head hurts( I also ha'e an earache.
,urse: 6=( please -ll out this "orm and gi'e it !ack to me.
15
Patient: 0ere is my "orm.
,urse: 6=( &iss mith I will call you when the doctor is
ready to see you.
Doctor an+ ,atient Dialogue
Dialogue 2
Doctor: 0ello< I)m Dr. ,eal. 0ow may I help you?
Patient: I ha'e a "e'er and my head hurts.
Doctor: 0ow long ha'e you !een sick?
Patient: I)'e !een sick "or / days.
Doctor: When was the last time you saw a doctor?
Patient: Hast year in Decem!er "or a routine checkup.
Doctor: It looks like you ha'e the 9u. I will gi'e you a
prescription. *ou can take it and get it -lled out at
any pharmacy. *ou will need to take two pills e'ery
two hours "or three days. I" you are not well a"ter
that( come !ack and see me.
Patient: 1hank you( doctor.
1?
,harmacy Dialogue
Pharmacist: 0i( may I help you?
.ostumer: *es( I need to pick up this prescription.
Pharmacist: 6=( It will !e ready in a minute.
.ostumer: I would also like to pick up some headache
medicine. .ould you tell me where your headache
medicines are?
Pharmacist: ure. 1hey)re in aisle / on the le"t side.
.ostumer: 1hanks.
Pharmacist: ,o pro!lem.
IA little laterJ
Pharmacist: Alright( I ha'e your prescription ready "or
you. Did you -nd the medicine you were looking "or?
.ostumer: *es( I did. I)d like to !uy this along with my
prescription.
Pharmacist: 6=( your total comes to K2@.BA.
.ostumer: K2@.BA? 6=. 1hank you 'ery much.
Pharmacist: 1hank you.
1@
&estaurant Dialogues:
-etting a *a.le +ialogue:
0ostess: 0ello( welcome to Hinda)s Destaurant. For how
many people?
.ostumer: For two people.
0ostess: Please "ollow me. Is this ta!le 6=?
.ostumer: *es( this will !e -ne.
0ostess: *our waitressMwaiter will !e with you shortly.
/r+ering +ialogue:
Waitress: 0i( my name is Foy. I will !e your waitress. .an I
get you started with anything?
.ostumer: I would like !lack tea.
Waitress: 0ere is your drink. Are you ready to order?
.ostumer: *es. I would like the ,ew *ork steak( well done.
And my side orders will !e a !aked potato and a
salad.
Waitress: Alright< Will that !e all "or you?
.ostumer: *es.
-etting a +essert Dialogue:
Waitress: 0ow was your dinner?
.ostumer: It was great( thanks.
Waitress: Would you like something "or dessert?
1A
.ostumer: ,o( thank you.
Waitress: Would you like me to get your check?
.ostumer: *es( that would !e great.
Waitress: 0ere you go and I can take that "or you
anytime.
.ostumer: 0ere is my credit card.
Waitress: 6=< I will !e right !ack with your receipt.
I A little later J
Waitress: 0ere you are. Please come !ack again.
.ostumer: 1hank you<
1B