M.I.E.

T ENGINEERING COLLEGE
TIRUCHIRAPPALLI

TERMINAL TEST II
DEPARTMENT OF ELECTRONICS & COMMUNICATION ENGINEERING

DATE: 24-09-2014 YEAR & SECTION: IV - A & B Sec
DURATION:
2
1
1 Hrs MAX.MARKS: 75

GE 2022 TOTAL QUALITY MANAGEMENT
Section - A
Answer all the Questions: (10x2=20)

1. Define Statistics.
2. What is a normal curve?
3. Define Six Sigma.
4. Define Benchmarking.
5. What is a QFD?
6. Mention the uses of control chart.
7. Define FMEA.
8. List the Benefits of TPM.
9. Define loss function.
10. What are the phases of QFD process?

Section - B
Answer all the Questions: (3X16=48 & 1X7=7 =55)
1. a ) ( i ) Explain the Bench marking Process and reasons to Benchmark? (8)
(ii) What are the various histogram shapes? (8)
(Or)
b) Explain the Seven Management Tools? (16)
2. a) Explain the concepts of Six Sigma? (16)
(Or)
b) Explain the QFD process? (16)
3. a ) Explain the House of Quality in Quality Function Deployment? (16)
(Or)
b) What is FMEA? Explain the stages of FMEA? (16)
4. a) What are the pillars of Total Productive Maintenance? Discuss them in detail.(7)
(Or)
b) Explain in detail about Quality Circle. (7)