CARLA SCHWAB

2551 Spooner Avenue

, Altoona, W I 54720 | H: 715-210-9702 | cjones214@yahoo.com

SUMMARY
Administrative Assistant focused on driving productivity by leveraging strong front office
management skills.

HIGHLIGHTS
Microsoft Office proficiency
AR/AP
Mail management
Cash handling
Large cash/check deposits
expert
Invoice processing
Collections proficiency
Typing [60] WPM
Debt and credit management

Dedicated team player

Strong interpersonal skills
Self-starter
High customer service standards
Excellent communication skills
Professional and mature

EXPERIENCE
08/2007 to 03/2013

10/2005 to 07/2007

04/2004 to 08/2005

03/2003 to 02/2004

11/1993 to 04/2001

Customer Service Specialist

Wil-Kil Pest Control - Eau Claire, W I
Customer support through different venues. Responsible for daily deposits,
payment posting, and collection of past due accounts. Responsible for daily
processing of invoices from technicians. Other projects as assigned by
manager.
Customer Service
J. Theisen Inc. - Eau Claire, W I
Managed the receptionist area, including greeting visitors and responding to
telephone and in-person requests for information. Maintained company
website with property listings, and designed the weekly newspaper ad.
Seminar Planner
NBI - Altoona, W I
Responsible for securing speakers to present continuing educations seminars
throughout the United States.
Loan Specialist
Citifinancial - Boise, I D
Analyzed applicants' financial status, credit and property evaluation to
determine feasibility of granting loan.
Responsible for daily cash deposits and collection of past due loan accounts.
Loan Specialist
Citifinancial - Eau Claire, W I
Analyzed applicants' financial status, credit and property evaluation to
determine feasibility of granting loan.
Responsible for daily cash deposits and collection of past due loan accounts.

EDUCATION

1990

Associate Degree: Administrative Professional

Chippewa Valley Technical College - Eau Claire, W I, USA
Current Student working mostly with online courses
Office Administration coursework
Vocational Dimpolma: Accounting and Office Assistant
Chippewa Valley Technical College - Eau Claire, W I, USA
Double major in accounting and Office assistant programs.