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  • Corcoran - Resume - Update 11 11 14

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    Richard J. Corcoran provides his contact information and education. He earned a Bachelor of Social Work from The University of North Carolina at Pembroke in December 2014. His experience includes working as a Technical Support Representative for Verizon Wireless from March 2008 to May 2010, where he resolved hardware and software issues for customers. He also worked in Digital Pre-Press and Graphic Design for Precision Press, Inc. from August 1998 to January 2008, where he designed print collateral and managed computer systems. He provides three professional references.

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    Richard J. Corcoran provides his contact information and education. He earned a Bachelor of Social Work from The University of North Carolina at Pembroke in December 2014. His experience includes working as a Technical Support Representative for Verizon Wireless from March 2008 to May 2010, where he resolved hardware and software issues for customers. He also worked in Digital Pre-Press and Graphic Design for Precision Press, Inc. from August 1998 to January 2008, where he designed print collateral and managed computer systems. He provides three professional references.

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    66 views2 pages

    Corcoran - Resume - Update 11 11 14

    Uploaded by

    api-265410781
    Richard J. Corcoran provides his contact information and education. He earned a Bachelor of Social Work from The University of North Carolina at Pembroke in December 2014. His experience includes working as a Technical Support Representative for Verizon Wireless from March 2008 to May 2010, where he resolved hardware and software issues for customers. He also worked in Digital Pre-Press and Graphic Design for Precision Press, Inc. from August 1998 to January 2008, where he designed print collateral and managed computer systems. He provides three professional references.

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    of 2

    Richard J.

    Corcoran
    P.O. Box 2092
    Southern Pine, NC 28388
    910-431-2579
    richard.uncp@gmail.com
    EDUCATION:

    Bachelor of Social Work


    The University of North Carolina at Pembroke
    Pembroke, North Carolina
    December 2014

    EXPERIENCE:

    Technical Support Representative


    Verizon Wireless, Wilmington, North Carolina
    March 2008 to May 2010

    Resolved hardware and software problems for wireless customers


    Supported wireless broadband service for laptops and smartphones
    Installed and upgraded over-the-air (OTA) software for customers
    Assisted business clients with corporate software services
    Informed and educated customers on technical features and services
    Maintained and organized internal and external resources required for
    problem solving and trouble-shooting a wide array of technical issues

    Digital Pre-Press and Graphic Design


    Precision Press, Inc., Wilmington, North Carolina
    August 1998 to January 2008

    Designed print collateral for business customers


    Managed computer hardware and software for high quality graphic
    design and printing company
    Maintained computer network and digital imaging equipment
    Created and updated company website
    Integrated digital process into a direct-to-plate system
    Consulted with business customers on printing needs and design
    requirements for finished products

    REFERENCES:

    Patsy Everett, MSW, LCSW


    Independent Practitioner and Clinical Supervisor
    4210 Lake Avenue, Unit 117
    Wilmington, NC 28403
    (704) 960-3590
    peverett@porthumanservices.org
    Eleanor Flannery, RN
    Retired
    804 Pilots Ridge Road
    Wilmington, NC 28412
    (910) 232-3419
    efpilotsridge@gmail.com
    April Wood, Social Worker III
    1036 Carriage Oak Drive
    Carthage, NC 28327
    (910) 947-7441
    awood@moorecountync.gov

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